4 minute read

FAREWELL

Susan Phillips SSAA CEO 2016-2021

Australian and New Zealand Members would like to thank Susan for her hard work and dedication to the Association over the past five years.

With Ivor Morgan, Chairman at the SSAA Convention 2019, Cairns. Zooming in with panelists at LEOTY, 2021.

Stephen Boxall - Steel Storage

“From myself and everyone at Steel Storage, thank you Susan for your commitment and energy you brought to the role during your tenure. You showed great leadership during tough times over the past couple of years and you never lost your sense of humour. All the very best to you and the family with whatever comes next. Welcome back home to Queensland.”

Jonathan Layton - Storco

“The entire team at Storco will be sorry to see Susan leave the SSAA. She has always been a pleasure to deal with and her passion and enthusiasm for the SSAA and the self storage industry is second to none. Her commitment to continually improve means she will be leaving a lasting legacy of improvement across this great Industry! Good Luck Susan! “

SSAA Convention 2016, Melbourne.

Sam Kennard – Kennards Self Storage

“It is clear to all members that Susan brought a high level of commitment and passion to the industry and the SSAA. Her extensive and in-depth knowledge of the industry was a valuable attribute to the progress of the association. Susan’s dedication is something all members will appreciate and remember.”

Keith Edwards – All Secure Self Storage

“Susan and I joined the Board of the SSAA in 2016. Susan impressed me with her industry knowledge and willingness to move the Board and the industry forward. Soon this was to be put to good use for the SSAA when Susan stepped up to take on the role of CEO at relatively short notice, leaving her own facility and husband in Charters Towers, and made her work for the Association a priority. Susan has been strong and positive in her beliefs and has strived to achieve a balance between all industry members.These personality traits have served us well and I really thank Susan for the work she has done for the industry and the Association. Susan has my very best wishes for her future.”

Industry Leaders Dinner, 2018. Staff in Storage 2017, Sydney.

Learning Event of the Year, 2021.

Elaine Coote – Lock Distributors

“Cheers to your decision to move on to the next stage in your life! Your professional skills and utmost dedication you have imparted to the SSAA over the past five years have been invaluable. Wishing you a relaxing and rewarding retirement as CEO of the SSAA. We will miss you very much.”

SSAA Convention, Brisbane, 2018. SSAA Gala Awards, Brisbane, 2018.

David Head - Southwell Lifts & Hoists

“All of us at Southwell wish Susan the very best and thank her so much for her support of all suppliers to the AUS/NZ self storage industry. Congratulations Susan on your bright, intelligent and sunny manner over 5 years in consolidating the SSAA and wish we could all return to sunny North Queensland with you.”

SSAA Networking Event, Sunshine Coast, 2018.

SSAA Storage Summit 2017, Queenstown , NZ.

Dallas Dogger R6 Digital

Susan Phillips will be sadly missed in her role of Executive Officer of the SSAA. Reuniting many members over her tenure and helping grow the Association, her steady hand over our recent difficult times has been welcome and Susan has been a tireless worker for members. The Association owes a depth of gratitude to her for her service to our industry and her oversight over the many projects that the SSAA has delivered on. I wish her the best for her future endeavours.

Sonja Becke – Visy Boxes & More

“During these recent unprecedented times where business has been affected by the COVID-19 pandemic; Susan and the team at the SSAA provided all members and service providers with constant updates on policies and procedures pertaining to the health and safety for all. Susan has provided great support to the VBAM team as a service provider and for this we are grateful. It’s been our pleasure to work with the team at the SSAA. The VBAM team wishes Susan all the very best of success with her future endeavours and we look forward to providing continued support to the SSAA.” Visy Boxes and More would like to thank and acknowledge Susan Philips for her positive contribution at the SSAA over the past 5 years.

Caroline Plowman – National Mini Storage

Susan has been instrumental in reorganising the team and processes at SSAA and has been a key force in organising some great events. She has always been very supportive and has formed strong relationships with many operators in the industry. We wish her all the best for the future!