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Proficiency = Profit: How to make staff training add up

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Managing Absence in the Workplace

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Communication Skills

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Customer Service Motivation

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A full selection of Office Applications is also available – complete with an initial assessment. Costs:

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Practical Marketing Programme HELPS YOU BALANCE COMMERCE WITH COMPASSION

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A flexible, ‘hands on’, six month open programme that combines monthly group workshop days with individual mentoring and support. Work on your organisation; your challenges and your future. Month 1 – Commerce without Compromise Month 2 – Planning to Succeed Month 3 – Customers and Clients Month 4 – Products and Services Month 5 – Publicity and Promotion Month 6 – Next Steps Group size: 4-6 Led by: Robert Ashton, best selling business author, social entrepreneur, innovator and campaigner.

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Cambridge & Chelmsford

3rd Sector Futures learning • research • consultancy

The InTouch Learning Pages are sponsored and edited by the 3rd Sector Futures team at Anglia Ruskin University. To submit material, or enquire about our services please email: 3rdsectorfutures@anglia.ac.uk


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How to make that leap forward… Youhaverunyoursocialenterprisesuccessfullybutwonderhowtogrowthe

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1649 - Interact (2010) A5 NEW 09 DH_Layout 1 16/12/2009 11:47 Page 1

InterAct

being and belonging 9th – 10th July 2010 Northern College Barnsley S75 3ET

THE CONFERENCE WILL EXPLORE Community and Citizenship co-operative perspectives.

£195.00 includes accommodation, meals and all conference sessions from Friday morning until 3.30pm Saturday. designed and facilitated by

Building a better Society

Midlands Co-operative

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Need a venue for a meeting or special event? Our six refurbished rooms and lovely grounds are available for hire at competitive daily and hourly rates. Set in tranquil surroundings in 81/2 acres of greenbelt, our premises offer ample parking and the optional use of our café and catering service. Our facilities lend themselves perfectly for: • Conferencing, training, team building, away-days and workshops • Weddings and receptions • Social gatherings and celebrations • Themed children’s parties

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available for hire...

CO-OP EDUCATION CENTRE Convenient Town Centre Location! Fully modernised Grade II listed building

The self centre is a special place to relax & unwind and simply be yourself- a place of sanctuary. We offer a wide range of yoga classes as well as Pilates & Tai Chi THE SELF STRATEGY is our programme of Health and Wellbeing in the Workplace or School Fabulous on-site cafe Studios, treatment rooms and relaxation area double up as ideal Meetings Venues for training, meetings and conferences. Professional therapists offer a wide choice of complementary therapies, plus The Cutting Room and PURE ELEMENTS Beauty. Situated in Bury St Edmunds, just off the A14, the self centre is ideally located for access from Ipswich, Newmarket, Cambridge and surrounding areas. Plenty of parking available. 01284 769 090

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• Competitive Rates • Meeting rooms for up to 80 people • Wireless internet access in all rooms • Digital projectors and screens, TV, video and DVD player • Flip chart stands and display boards • Computers, internet access and printers available

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Co-op Education Centre, 11 Fore Street, Ipswich IP4 1JW T: 01473 280316 F: 01473 218098 E: education@eastofengland.coop Building a better Society • www.eastofengland.coop


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InTouch Issue 30