S E P T E M B E R
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SECONEWS DUNCAN’S DI G EST
PEAK OF THE SEASON During the Atlantic hurricane season, September is generally the month when hurricane and tropical storm activity peaks. SECO Energy is Storm Ready and prepared for the worst. As of early August, there were only four named storms in the Atlantic. But experience teaches us to remain vigilant. SECO’s expertly designed and wellbuilt infrastructure is able to withstand Florida’s daily summer thunderstorms. Our Operations crews are available round-the-clock 365 days of the year to come running when rare outages occur. But when a tropical storm or hurricane heads our way during storm season, we go into ALERT mode – activating our proven emergency response plan. It’s an all hands on deck scenario – our call center, communications team and other essential personnel also shift to a roundthe-clock scheduleo assist members and support our field employees/contractors.
Jim Duncan, CEO
We’re ready. Are you? Take steps to develop your family’s emergency plan well in advance. Supplies sell out quickly when storms are near, so don’t be the people in Walmart fighting over the last case of bottled water. If you need help getting started with your family’s hurricane and emergency preparation, visit SECOEnergy.com > Safety > Storm Preparation to view our checklist. Where can you find outage information? SECO’s all-new outage reporting and communications platform StormCenter is available 24 hours a day, seven days a week.
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“HIDDEN” ACCOUNT NUMBERS Don’t forget to look for the last six digits of your account number in this month’s SECO News. You can email us at customerservice@secoenergy.com or call if your number appears. Six winners will be drawn at random from all submissions. Winners receive a $25 restaurant gift card. 173702
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Medically Necessary Service
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