Modern Home Builders Issue 117 May 2022

Page 36

CENTERLINE DEVELOPMENT between our team, our subcontractors and

One project is particularly close to home for

lights in the baths. Outdoor living was also very

the client is crucial to keeping the project

Jeff, as he reveals: “One of our spotlight projects

important, so we invested in a pool area and

on schedule and budget. We normally build

is Yacht Drive, on Oak Island. This project is

outdoor kitchen with a shrimp cooker.”

custom homes, so no one has built the floor

very special to my family, as it is our personal

plan. These plans have not been streamlined

home on the island. My wife Tara and I had

care with each and every personalized home.

over time and multiple builds, so clear

wanted a home on the water for many years

Knowing just how important it is to clients,

communication and cooperation between all

but could not find the right location. Finally,

Centerline is dedicated to all-around, industry-

parties is a must for a successful outcome.

in 2017, a house became available on the

leading customer service. “Outstanding

Intercostal Waterway in the Zone X flood zone.

customer service is an absolute must in the

Working responsibly

We purchased the home, and relocated it to

custom home business.

“During the construction of a custom home,

another lot close by, to remodel and sell it.

“At Centerline, good clear communication is

“After moving the old home off the lot, we

paramount. We communicate with all parties as

the client’s customer, the client is my customer,

could now build our dream home with a water

soon as possible about positive developments,

and the subcontractors are both our customers,

view. Designing and building the home was

as well as any challenges that come up, so that

so this means every person will need to give

not without its challenges, a small footprint,

everyone has the necessary information to

and get information and services to get the

impervious coverage, permits, and storm water

make informed decisions; iPads, phones, and

house right. For example, a client needs to

issues were just a few of the hurdles that had to

facetime are all used to get the information to

select the tile from our vendor in a timely

be overcome.

the right person at the right time,” Jeff confirms.

each party is the other parties’ customer. I am

matter, so we can order it, and then the tile

34

Jeff and his team take the same level of

“The house was completed in the middle

Socially and environmentally conscious

contractor needs to send the tile requirements

of Covid-19. Even with all the supply chain

construction is equally important to Centerline.

to the supplier so it will arrive in time for

problems we finally completed our dream

The company consistently works to Energy Star

installation. Everyone is everyone’s customer, or

home after a yearlong process. Tara wanted to

recommended standards, as Jeff comments:

the system does not work effectively.”

mix old and new items in the home to make

“We have been a part of the Energy Star

Over the years, Centerline has used its

it special, so we included 100-year-old pocket

program for almost 20 years. The program

impressive network of industry specialists to

doors in the office, vintage leaded glass in the

has changed over time, making it harder to

create dozens of gorgeous custom homes.

pantry door, and some 60-year-old nautical ship

meet the new standards. It is a fine line to walk

MODERNHB.COM


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