CIVIC NEWZ Chipping Service Dos and Donts
REAN Notifications In an effort to improve communication during emergency situations, the City of Schertz encourages residents to register for the Regional Emergency Alert Network (REAN) system. Use of this system allows local public safety officials the ability to send mass notifications to registered users through both land-lines and a variety of electronic devices during a natural or manmade emergency in the area. Traditional systems similar to this were previously limited strictly to land-line phones. Guadalupe, Comal, and Bexar Counties have improved the system and now register multiple means of communication so that mobile contact information is included in the 911 database. It is important to note that citizens must be registered in REAN to receive notifications. During the registration process users are able to opt-in to receive emergency notifications via phone call, text messaging, and/or email based on addresses that they specify (home, work, school, parent's house, etc.). Alerts will be disseminated during the duration of an emergency and will cease to broadcast when public safety officials deem the imminent threat has passed or activation settings expire. The REAN system also allows public safety officials to send mass notifications to users during large events or other occasions when roads may be closed and detours should be noted in case of emergency. Registration is available at schertz.com. The information provided during registration is for emergency notification purposes only and will not be shared with any other entity. Once registered, a conformation email will be sent to registrants and they must respond using the link in the email to activate the service.
The City of Schertz provides a Curb Side Chip service during the year for Schertz Residents. Chipping service will be performed on Fridays during normal business hours. You may sign up for an appointment on line at Schertz.com (upper right hand corner – main page) or at 210.619.1800 to schedule appointments. Appointments will be scheduled according to availability. In the event of unforeseen delays, including weather, chip jobs not done Friday will be completed the following Monday. All brush and tree limbs must be at the front of the curb of the billing address and stacked neatly for easy access (parked vehicles cleared of brush pile) with ABSOLUTELY NO TREE STUMPS PLACED ON TOP OF LIMBS. All brush must be curbside by 7:30 am on date of scheduled service. Stumps must be cut 18 inches in length and less than 12 inches in width (or split in half) in order for pickup and must be placed in a separate pile along curb. Stumps will not be chipped, but must be accessible and able to be lifted by a single person in order to be removed from location. These guidelines must be followed or stumps will not be removed. Brush pile guidelines are as follows: Brush should not be stacked more than 5ft in height and limbs should not be longer than 7ft in length. The following items will not be picked up: NO LUMBER, PALM TREE LIMBS, CACTUS LIMBS OF ANY KIND, HOUSEHOLD TRASH. ETC. This is a brush removal service only. NO EXCEPTIONS. City employees will not go onto private property to drag brush and/ or tree limbs to the curb Line, they will not enter alleys, easements or undeveloped lots to chip brush. NO EXCEPTIONS. This is a residential service only. Any work performed by hiring of a contractor from resident will be the responsibility of resident to have contractor remove all limbs and debris. NO EXCEPTIONS. Chips will not be shoveled out of truck or shot into resident yard with chipper. A fee of $25.00 per half hour will be assessed for pickup and chipping (charge will appear on customer water bill).
schertzmagazine.com
JULY 2017
41