I N TRODUC ING
RUSSIAN WATERWAYS 2021
Cruise Russia’s waterways between St. Petersburg & Moscow
Welcome Evergreen invites you to join Emerald Waterways as we uncover the remarkable charms of Russia on a truly insightful itinerary, which follows a captivating route between St. Petersburg and Moscow.
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This journey of discovery not only reveals a wealth of hidden wonders, but also allows you to enjoy authentic local experiences, as history and folklore play out beautifully as you sail Russia’s proud waterways. Intertwining your time spent on the water with our included excursions and activities ensures your senses are taken on a vibrant adventure. This is your opportunity to explore the imitable landscapes, stunning architectural highlights and rich history of this enigmatic nation. We look forward to discovering the magnificent charms of Russia with you.
Contents
Page
Welcome to Russia
2
Introducing Russian waterways
4
The MS Nizhny Novgorod
6
Exceptional EmeraldVALUE
8
EmeraldDISCOVERY
10
11/12 Day The Imperial Charms of Russia
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19/20/21 Day Enchantment of Eastern Europe with Imperial Charms of Russia
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MS Nizhny Novgorod cabin plans
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Travel. It leaves you speechless and then turns you into a storyteller. Ibn Battuta
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Welcome to Russia Vast and proud, Russia is a land of rich tradition and contrast, a place where imperial cities intermingle with time-forgotten villages, and unique customs provide a fascinating glimpse into the past. Uncover a land suspended in time, with a cultural heritage that is unrivalled and a rich history that can be traced back over the centuries.
FINLAND
Svir
Kizhi
This enigmatic nation is truly a secret gem, where ancient cities SWEDEN harbour architectural wonders, just waiting to be discovered.
Lake Onega
Lake Ladoga Neva
Mandrogi Goritsy
St. Petersburg ESTONIA
Yaroslavl
RUSSIA
Volga
Uglich
LATVIA North Sea
LITHUANIA
POLAND
Moscow BELARUS
UKRAINE
Discover architectural wonders
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Moscow Eight centuries of thought-provoking history are yours to discover in Russia’s capital, Moscow, as we take you right to the heart of the city. Gaze upon the intricate beauty of the UNESCO World Heritage-listed St. Basil’s Cathedral and explore monuments dedicated to Russia’s communist past. Home to the Kremlin and Red Square, every turn unveils another architectural marvel, as spectacular onion-shaped domes decorate the truly remarkable skyline. Few cities thrill like Moscow, with both history and majesty found here in abundance. St. Basil’s Cathedral, Moscow
St. Petersburg Once the imperial capital of the Russian Empire, the UNESCO World Heritage-listed city of St. Petersburg is certainly Russia’s cultural centre, with the awe-inspiring architecture of The Church of the Savior on Spilled Blood, and so much to see - Smolny Convent, Tavrichesky Palace, Summer Garden and Palace Embankment to name a few.
St. Petersburg
Pay a visit to the Hermitage Museum, once the official residence of the Romanovs during your included tour. Wander alongside historic canals, passing opulent palaces and lavish cathedrals as you explore a land frozen in time.
Kizhi In contrast to the vibrant cities of Moscow and St. Petersburg, the small island of Kizhi within Lake Onega promises a truly authentic Russian experience. Offering outstanding historic landmarks such as the UNESCO Heritage-Listed site, The Church of the Transfiguration, which was built without using a single nail, as were many of the remarkable buildings which create a fairy-tale like scene with their magnificent domes and bell-towers. Church of the Transfiguration, Kizhi
To book call FREE on 1300 383 747, visit evergreentours.com.au or contact your local travel agent
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Introducing Russian waterways At over 2,000 miles long, the Volga River is the longest in Europe, flowing from the rural Valdai Hills of central Russia all the way to the Caspian Sea. This symbolic waterway has been an inspiration for writers and artists from around the world for generations, leading to it being affectionately referred to as “Mother Volga� in Russian literature and folklore.
Bridge over the Volga River, near Yaroslavl
The mighty Volga remains an important source of water, transport and power as it flows slowly south, fed by lakes and smaller rivers on its journey to the Caspian Sea. Supporting both industry and agriculture as it carves its way through the vast landscape, the Volga River has certainly played a role in shaping the culture and lifestyle of those who reside alongside its banks. As you journey along the mighty Russian waterways on board our specially chosen river-ship, MS Nizhny Novgorod, take the opportunity to admire the picturesque stretches from the Sun Deck. This superb itinerary also allows you to discover both traditional villages and vibrant cities as you sail from St. Petersburg to Moscow, enjoying an array of insightful included excursions and experiences along the way. Sunset on the Volga River
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“What a brilliant holiday! Well-organised excursions ensured we got the most out of each day. Great value and one of the best trips we’ve experienced.” William Page
Mandrogi
Kirillov
Gracing the banks of the Svir River and home to the Museum of Russian Vodka (with a collection approaching 3,000 various types at the last count), Mandrogi is home to many local artisans offering craft workshops including painting, wood carving and pottery, not forgetting those that create the famous matryoshka dolls, surely a must have souvenir.
Home to one of the oldest and most famous monasteries in Russia, the impressive Kirillo-Belozersk Monastery was founded by St. Cyril of Belozersk at the end of the 15th century, and is one of several monasteries that can be found within the town of Kirillov, a short drive from Goritsy.
The traditional houses of Mandrogi line cobbled streets, and are adorned with colourful facades and intricate woodwork.
The peaceful atmosphere is sure to have a powerful effect on the senses as you learn of the incredible history of one of the largest monasteries in Russia.
Yaroslavl With its UNESCO World Heritage-listed historic centre, Yaroslavl is a delight to explore. One of the oldest cities of Russia, surrounded by stunning countryside and residing at the confluence of the Volga and Kotorosi rivers. The centre is dotted with onion-shaped domes, remarkable architecture and historic monuments to be discovered. The historical centre of Yaroslavl is an outstanding example of the town-planning reform, which was ordered by Catherine The Great, Empress of Russia.
To book call FREE on 1300 383 747, visit evergreentours.com.au or contact your local travel agent
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MS Nizhny Novgorod Your specially chosen river ship for this incredible journey, MS Nizhny Novgorod, perfectly encapsulates the traditional heart of Russia.
MS Nizhny Novgorod
Specifically built to sail the magnificent Russian waterways, MS Nizhny Novgorod is a comfortable and traditional river ship, and the perfect base from which to explore the remarkable charms of Russia. Refurbished during 2019, MS Nizhny Novgorod offers a friendly on board atmosphere, along with a superb selection of on board amenities, including two restaurants, two relaxed bar areas and a solarium and sauna – the ideal spot to relax after a busy day exploring. You will also find an ironing room and a small souvenir store on board. Enjoy your favourite tipple on board
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Volga Restaurant The main restaurant area on board is the Volga Restaurant, serving delicious Russian-influenced dining along with a selection of European favourites. This bright and comfortable space is the perfect spot to enjoy a delicious meal following your days of exploration. Lunch comprises of a delightful selection of light bites and regional favourites, whilst your evening meal is a more formal affair, offering table service. You will also enjoy two complimentary drinks served with lunch and dinner on board. Savour delicious on board dining
Panorama Bar With two bar areas to choose from, you won’t be short of space to relax and enjoy your favourite tipple whilst catching up on the day’s events with new-found friends. Located on both the Middle Deck and the Boat Deck, the bar areas are bright and spacious, with the Panorama Bar being the larger of the two, and offering views of the passing scenery as you relax, drink in hand.
Panorama Bar
Cabins Offering three cabin styles comprising of a Suite, a Double Deluxe Cabin and a Twin Cabin - whichever you choose you will enjoy comfortable surroundings, and each is equipped with large windows, air conditioning, a refrigerator, TV and a safe. For further details and detailed cabin plans, see pages 20-21.
Deluxe Double Cabin
To book call FREE on 1300 383 747, visit evergreentours.com.au or contact your local travel agent
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Exceptional EmeraldVALUE Our promise of exceptional EmeraldVALUE ensures complete peace of mind. All transfers and gratuities are included in the price you pay, as well as delicious and diverse dining with two complimentary drinks to accompany lunch and dinner, and insightful excursions.
Peterhof Palace, St. Petersburg
Emerald Waterways has become synonymous with exceptional quality and superb value, and our expert Journey Planners have carefully designed every aspect of our Imperial Charms of Russia itinerary to ensure you have the best experience possible. We pride ourselves on including all the essentials for a seamless river cruising adventure. You can relax knowing our generous inclusions ensure all you have to think about is enjoying your holiday.
Enjoy local cuisine
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Included insightful excursions
So much is included... ■
Airport transfers to and from MS Nizhny Novgorod.
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Accommodation on board MS Nizhny Novgorod.
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29 meals: 10 breakfasts, 9 lunches and 10 dinners*.
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2 drinks per guest with lunch and dinner on board.
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Emerald Waterways Cruise Director.
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On board coffee station.
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1 bottle of complimentary bottled water in your cabin restocked daily.
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Complimentary Wi-Fi on board.
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Insightful included excursions.
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Knowledgeable local guides.
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Visits to UNESCO World Heritage-listed sites.
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First-class service from English-speaking crew.
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Earn EmeraldEXPLORER loyalty points.
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All port charges and airport taxes.
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ATAS protected and CLIA member.
PLUS all tips and gratuities are included *Meals based on 11-day cruise.
To book call FREE on 1300 383 747, visit evergreentours.com.au or contact your local travel agent
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EmeraldDISCOVERY Russia is a land unlike any other, with a rich history spanning more than a millennia. We’ve hand-crafted a range of included excursions, enabling you to immerse yourself in the lifestyle of vibrant cities and rural villages. Join our expert guides for inspirational tours of UNESCO World Heritage-listed historic sites, many of which have overlooked some of the most important events in Russian history.
Explore the Red Square
Church within the Kremlin Grounds, Moscow
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Tsar Cannon at the Kremlin, Moscow
Hermitage Museum, St. Petersburg
IncludedEXCURSIONS Every day in Russia will be one of enlightenment as you enjoy our collection of included excursions, handpicked by our journey planners to showcase the best of this illustrious nation. Uncover local villages and significant landmarks, including several UNESCO World Heritage-listed sites.
With our insightful included excursions, you’ll have every opportunity to experience Russian culture first hand.
Look out for our EmeraldEXCURSION icons in your itinerary.
From a visit to the Hermitage Museum in St. Petersburg to a visit to Mandrogi village, a place famous for its traditional houses and handicrafts, whilst a guided tour of Moscow ensures you uncover the rich history of this fascinating city.
To book call FREE on 1300 383 747, visit evergreentours.com.au or contact your local travel agent
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11/12-Day Imperial Charms of Russia Russia is a mystifying riddle that this insightful itinerary will enable you to solve. Start your journey in the UNESCO World Heritage-listed city of St. Petersburg and venture to idyllic rural villages showcasing the traditions of ancient folk communities.
The Kremlin and St.Basil’s Cathedral
St. Petersburg to Moscow
Kizhi
Departing: May - September 2021 Day 1
Arrive St. Petersburg
Day 2
St. Petersburg
Day 3
St. Petersburg
Day 4
Mandrogi
Day 5
Kizhi
Day 6
Goritsy
Day 7
Yaroslavl
Day 8
Uglich
Day 9
Moscow
Day 10 Moscow Day 11 Depart Moscow
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Mandrogi
10 Goritsy
St. Petersburg Yaroslavl
RUSSIA Uglich
10 Number of nights
River cruise Map is a guide only
Kizhi
Moscow
EmeraldDISCOVERY Highlights unique to your itinerary Included Excursions
E E E E E E E E
uided coach tour of St. Petersburg and a visit to G the Hermitage Museum Shashlik lunch in Mandrogi Tour of Kizhi Visit to the Monastery of St. Cyril on the White Lake Tour of Yaroslavl Tour of Uglich
BACK TO CONTENTS
CRUISE FROM ST. PETERSBURG TO MOSCOW
And of course, our exceptional EmeraldVALUE inclusions come as standard ■ Airport transfers to and from your Ship. ■ 10 nights in a suite on board MS Nizhny Novgorod ■ 29 meals: 10 breakfasts, 9 lunches and 10 dinners including a farewell dinner. ■ 2 drinks per guest with lunch and dinner on board. ■ On board coffee station
Guided coach tour of Moscow
■ 1 bottle of Complimentary bottled water in your cabin restocked daily.
Visit to the Kremlin Grounds
■ Complimentary Wi-Fi on board. ■ First-class service from English-speaking crew and knowledgeable local guides. ■ Earn EmeraldEXPLORER loyalty points. ■ All port charges and airport taxes. ■ ATAS protected and CLIA member. Plus we include all tips and gratuities
Peter and Paul Fortress, St. Petersburg
To book call FREE on 1300 383 747, visit evergreentours.com.au or contact your local travel agent
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Church of the Savior on Spilled Blood, St. Petersburg
11-Day St. Petersburg to Moscow Departing: May - September 2021 Day 1 Arrive St. Petersburg
Matryoshka dolls
Day 3 St. Petersburg
Day 6 Goritsy
Today is yours to continue exploring the history of this illustrious city at your own pace. Uncover the main sights and attractions of St. Petersburg, or simply relax on board MS Nizhny Novgorod.
A tranquil atmosphere awaits as you arrive in Goritsy, a quiet Russian village set within scenic countryside. Discover the Kirillo-Belozersky Monastery, legend has it that Cyril of Beloozero, one of the most honoured saints in the Russian Orthodox Church, founded the monastery in 1397 in his search for a remote place to be closer to God. The monastery houses the Assumption Cathedral and many ancient icons.
Welcome to Russia. You will be met at the airport and transferred to MS Nizhny Novgorod, where a warm welcome awaits from your captain and crew. This evening enjoy dinner on board with your fellow travellers.
Tonight we will be delighted to host a welcome reception.
Founded by Peter the Great, St. Petersburg was the capital of the Russian Empire for more than 200 years. Nicknamed ‘Venice of the North’, the historic centre is a UNESCO World Heritage-listed site, threaded with canals and dotted with baroque bridges.
Today you visit the picturesque village of Mandrogi, located on the River Svir. The charming landscape is dotted with colourful izbas - beautiful wooden houses with finely carved roofs. The town also offers opportunities for you to admire the traditional Russian handicrafts of local artisans, such as pottery and the famous matryoshka dolls. Your time in Mandrogi is at your leisure, offering chance to enjoy Mandrogi’s many attractions, such as the Vodka Museum.
Meals: Dinner
Day 2 St. Petersburg Today you will visit the Hermitage Museum, one of the largest and oldest museums in the world. Formerly the Winter Palace and home of the Tsars, the museum’s collection comprises of almost three million exhibits, including the largest collection of paintings in the world and early collections dating back to Catherine II. Following lunch in the city, your guided bus tour will take you along the Spire of the Basil Island. Pass by the Senate and St. Isaac´s cathedral, and drive along Nevsky prospect, the main boulevard of St. Petersburg. You will also see the church of the Savior on spilled blood, a unique example of Russian Revival architecture.
A guided tour of St. Petersburg and a tour of the Hermitage Museum
Meals: Breakfast, lunch and dinner
Day 4 Mandrogi
Shashlik lunch in Mandrogi Meals: Breakfast, lunch and dinner
Meals: Breakfast, lunch and dinner
Day 7 Yaroslavl Located at the confluence of the mighty Volga and Kotorosl rivers and founded during the 11th century by Yaroslav the Wise, the ancient city of Yaroslavl retains many monuments of its noteworthy and colourful past. Your tour includes a stop at the 17th century Church of St. Elijah the Prophet, a visit to the Church of St. Nicholas the Wonderworker, and an interactive tour of the former Governor’s House. A guided tour of Yaroslavl
Day 5 Kizhi Today you will cruise Lake Onega before arriving at the small island of Kizhi. Enjoy an insightful walking tour through the Open Air Museum of Architecture, housing a collection of restored 18th century Russian wooden buildings, including the breath-taking Church of the Transfiguration. Built in 1714, the structure of the Church was built without using a single nail and is a fine example of expert carpenters pushing their craft to the limit. A guided tour of Kizhi Meals: Breakfast, lunch and dinner
Meals: Breakfast, lunch and dinner
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A visit to the Monastery of St. Cyril on the White Lake
Meals: Breakfast, lunch and dinner
Day 8 Uglich Your day will start with a visit to Uglich, one of the most beloved towns in Old Russia. Throughout its 1000-year history, the town was used by various Monarchs, including Ivan the Terrible as a base for attacks on the Tatars and Poles. During your walking tour you will visit the renowned green-domed Cathedral of Transfiguration, and see the Church of St. Dmitry on the Blood. A guided tour of Uglich Meals: Breakfast, lunch and dinner
Key:
Included Excursion
Day 9 Moscow
Day 10 Moscow
Welcome to Moscow, Russia’s capital city on the banks of the Moskva River. The city’s architecture is a reflection of its 860-year history, with recognisable reminders of both its imperial and Soviet past. A sprawling metropolis, Moscow is the financial and political centre of Russia with a population of around 13 million inhabitants.
Immerse yourself in Moscow’s rich history with a visit to the Kremlin Grounds, which is for many, the symbol of Moscow and indeed Russia. The Kremlin is the former seat of the Government and a unique historical, architectural and artistic reserve. During a stroll around the grounds, you’ll see the majestic Cathedral Square, the Palace of Congresses, Senate square with the Arsenal and Senate buildings and the residence of the President of the Russian Federation.
During today’s guided city tour, you will drive along Leningradskaya Street, Tverskaya Street, Novodevichy convent, and have the chance to see Moscow’s highlights, including the Cathedral of Christ the Savior. You will also have the opportunity to enjoy free time at the Red Square.
The afternoon is yours to continue exploring Moscow’s history at your own pace. A visit to the Kremlin Grounds Meals: Breakfast, lunch and dinner
A guided tour of Moscow Meals: Breakfast, lunch and dinner
Red Square
Day 11 Moscow Disembarkation Following breakfast, it’s time to say farewell to your fellow passengers and disembark the ship for your transfer to the airport. Meals: Breakfast This itinerary is a guide only and may be amended for operational reasons such as high and low water. As such, the cruise may operate altered from that stated above. Please refer to our terms and conditions for more information.
EARLYBIRDS Save up to $2,300* per couple. Book by 30th September 2020 or until sold out. Main Deck 2021 Departure Date Tour Code: ERRC.1
May 29 June 19 August 21 September 11
Middle Deck
Boat Deck
D Twin (L-shaped) Deluxe Cabins
C Double Deluxe Cabins
A Suite Cabins
B Double Deluxe Cabins
From
From
From
From
$5,965 $5,965 $5,845 $5,965
$6,220 $6,220 $6,100 $6,220
$6,475 $6,475 $6,355 $6,475
$6,220 $6,220 $6,100 $6,220
12-Day Imperial Charms of Russia – Moscow to St. Petersburg
Enjoy an additional day exploring the UNESCO World Heritage-listed city of St. Petersburg when you choose our 12-day option, sailing from Moscow to St. Petersburg. Explore the ornate beauty of this remarkable city whilst wandering alongside the historic canals, and uncover the opulent palaces and historic beauty at your leisure.
Moscow Main Deck 2021 Departure Date Tour Code: ERRC.2
D Twin (L-shaped) Deluxe Cabins
June 8, 29 July 20 August 10 August 31 September 21
Middle Deck C Double Deluxe Cabins
Boat Deck A Suite Cabins
B Double Deluxe Cabins
From
From
From
From
$6,375 $6,375 $6,235 $6,375 $6,235
$6,655 $6,655 $6,515 $6,655 $6,515
$6,935 $6,935 $6,795 $6,935 $6,795
$6,655 $6,655 $6,515 $6,655 $6,515
Please note: All prices are per person, based on a twin share.
To book call FREE on 1300 383 747, visit evergreentours.com.au or contact your local travel agent
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20-Day Imperial Charms of Russia with Enchantment of Eastern Europe Combine two of our most popular itineraries for a truly Eastern European cruising experience onboard MS Nizhny Novgorod, your traditional Russian river ship and an Emerald Star-Ship cruising the lower Danube.
Kizhi Island, Russia
St Petersburg to Bucharest
Kizhi
Departing: May - September 2021 Day 1 Day 2 Day 3 Day 4 Day 5 Day 6 Day 7 Day 8 Day 9 Day 10 Day 11 Day 12 Day 13 Day 14 Day 15 Day 16 Day 17 Day 18 Day 19 Day 20 16
Arrive St. Petersburg St. Petersburg St. Petersburg Mandrogi Kizhi Goritsy Yaroslavl Uglich Moscow Moscow Moscow – Budapest Budapest Kalocsa Osijek Belgrade Golubac – Donji Milanovak Vidin Rousse – Veliko Tarnovo & Arbanasi Giurgiu – Bucharest Depart Bucharest
Mandrogi
10 St. Petersburg
Goritsy RUSSIA
Yaroslavl Uglich Moscow
Budapest 1 HUNGARY
Kalocsa CROATIA
Osijek
ROMANIA
Golubac 7 Donji Milanovac Belgrade SERBIA
10 Number of nights
River cruise Map is a guide only
Iron Gates
Vidin
Veliko Tarnovo
BULGARIA
1 Bucharest Giurgiu
Rousse Arbanasi
EmeraldDISCOVERY Highlights unique to your itinerary EmeraldPLUS
P P P P P Z Z Z
Visit to Puszta horse farm & show Home hosted lunch with a local Croatian family
■ Airport transfers to and from your Ship. ■ 10 nights on board MS Nizhny Novgorod. ■ 7 nights on board an award winning Star-Ship. ■ Overnight stay in Budapest.
Serbian folklore evening show on board
■ 51 meals: 18 breakfasts, 15 lunches and 18 dinners including a farewell dinner.
EmeraldACTIVE Guided bike tour in Belgrade Hike to Belogradchik Fortress Hike to the UNESCO World Heritage-listed Rock Hewn Churches of Ivanovo
Included Excursions
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And of course, our exceptional EmeraldVALUE inclusions come as standard
Meet students from the local village
Choir concert in Arbanasi
Explore 15 different cities and towns on our included excursions including visits to up to 7 UNESCO World Heritage-listed sitess
BACK TO CONTENTS
CRUISE FROM ST. PETERSBURG TO MOSCOW
■ 2 drinks per guest with lunch and dinner on board MS Nizhny Novgorod. Complimentary wine, beer & soft drinks to accompany lunch & dinner while on board your Emerald Star-Ship. ■ 1 bottle of Complimentary bottled water in your cabin restocked daily. ■ Complimentary Wi-Fi on board. ■ First-class service from English-speaking crew and knowledgeable local guides. ■ Earn EmeraldEXPLORER loyalty points. ■ All port charges and airport taxes.
■ ATAS protected and CLIA member. Plus we include all tips and gratuities
To book call FREE on 1300 383 747, visit evergreentours.com.au or contact your local travel agent
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Bucharest, Romania
Kalocsa, Hungary
St Petersburg to Bucharest Departing: May 2021 – September 2021 Day 1: St. Petersburg Founded by Peter the Great, St. Petersburg was the capital of the Russian Empire for more than 200 years. Nicknamed ‘Venice of the North’, the historic centre, threaded with canals dotted with baroque bridges, is a UNESCO World Heritage site. You will be met and transferred from the airport to MS N. Novgorod, where a warm welcome awaits from your crew. Tonight enjoy your first dinner with your fellow travellers.
Built in 1714, the structure of the Church was built without a single nail.
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Meals: Breakfast, lunch and dinner
City tour of St. Petersburg
Meals: Breakfast, lunch and dinner
Day 2: St. Petersburg You will start your exploration of St. Petersburg with a bus city tour passing by Smolny convent, Tavrichesky palace, Summer Garden, Palace embankment as well as the Winter palace. Your tour will include a visit to the world famous Hermitage Museum. Rival to the Louvre in Paris, the Hermitage Museum is one of the largest and oldest museums in the world. Formerly the Winter Palace and home of the Tsars, the museum’s collection comprises of nearly three million exhibits including the largest collection of paintings in the world and early collections dating back to Catherine II. After your included lunch in the city, the guided bus tour will take you along the Spire of the Basil Island (buildings of Stock Exchange, Kunstkamera, Zoo Museum), pass by the buildings of the Senate and the Synod, St. Isaac´s cathedral and drive along Nevsky prospect, the main boulevard of St. Petersburg. One cannot miss the splendid of the church of the Savior on spilled blood, emblematic for St. Petersburg.
Day 3: St. Petersburg The day is yours to continue exploring the main sights and attractions of St. Petersburg or just enjoy and relax on board of MS Nizhni Novgorod. We have also prepared various optional tours for you to choose from. Tonight, your Captain is delighted to host a welcome cocktail with sparkling wine.
Key:
Tour of Kizhi Island
Goritsy is a typical Russian village set in the most scenic countryside. Take a coach from the ship to the Kirillo-Belozersky Monastery. Founded in 1397, by Cyril, one of the most honoured saints in the Russian Orthodox Church, the monastery houses the Assumption Cathedral and many ancient icons, which were loved by Ivan the Terrible.
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Visit to the Monastery of St. Cyril
Meals: Breakfast, lunch and dinner
Day 4: Mandrogi Your next stop is the picturesque village of Mandrogi located on the River Svir. The charming landscape is dotted with colourful “izbas” – wooden houses with finely carved roofs and window frames. The town also offers many of opportunities for you to admire items of Russian handicrafts, such as pottery and the famous “matryioshka” dolls. You will also have free time to enjoy some of Mandrogi’s other attractions, like the Vodka Museum, which contains thousands of different brands and types of one of Russia’s most famous exports.
E
E
Day 6: Goritsy
Meals: Breakfast, lunch and dinner
Meals: Dinner
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Your tour will conclude with a visit to Peter and Paul Fortress: the Boat house, Peter I monument, Commandant´s house, Nevsky Gate and St. Peter and Paul´s Cathedral.
Day 7: Yaroslavl Founded in the 11th century by Yaroslav the Wise, the ancient city of Yaroslavl retains many monuments of its noteworthy and colourful past. Your tour will include a stop at the 17th century Church of St. Elijah the Prophet, as well as an inside visit to the Church of St. Nicholas the Wonderworker and an interactive tour to former Governor’s House (Art Gallery).
Included Excursion
Shashlik in Mandrogi
Meals: Breakfast, lunch and dinner
Day 5: Kizhi Today you will cruise Lake Onega, Europe’s second largest lake, and arrive at the small island of Kizhi. You will be taken on a walking tour through the Open Air Museum of Architecture, housing a collection of restored 18th century Russian wooden buildings, including the breath-taking Church of the Transfiguration.
Included Excursion
EmeraldPLUS
City tour of Yaroslavl Meals: Breakfast, lunch and dinner
EmeraldACTIVE
DiscoverMORE
Osijek, Croatia
Belgrade Fortress, Serbia
Day 8: Uglich
Day 10: Moscow
Day 12: Budapest
Your day starts with a visit to Uglich, one of most beloved towns in Old Russia, which is part of the Golden Ring around Moscow. Throughout its 1000 year history, the town has been used by various Monarchs including Ivan the Terrible as a base for attacks on the Tatars and Poles. During your walking tour you will get to see the renowned green-domed Cathedral of Transfiguration. Your walk will also include a stop at the Church of St. Dmitry on the Blood, which was built on the site where Dmitry, the youngest son of Ivan the Terrible was murdered. This evening the Captain will host a farewell dinner.
Today we have one of the biggest highlights to your journey, a visit to the Kremlin Grounds. For many people the symbol of Moscow and indeed Russia, the Kremlin is the former seat of the Russian Government and a unique historical, architectural and artistic reserve. During a stroll around the Kremlin Grounds you will see the majestic Cathedral Square which still retains its original form, the Palace of Congresses, Senate square with the Arsenal and Senate buildings, residence of the President of the Russian Federation. This afternoon, don’t miss the chance to discover more of Moscow either on your own or on our many optional tours planned for this day.
Today, we will transfer you to your Emerald Star-Ship, where you will be welcomed by the friendly crew. This afternoon, enjoy free time to explore Eastern Europe’s liveliest city at leisure. The “Paris of the East” is a truly breath-taking sight, where dozens of lights adorn the stone bridges that cross the mighty Danube, separating both sides of the city. This evening, join your fellow guests for dinner on board.
E
Uglich walking tour
Meals: Breakfast, lunch and dinner
Included Excursion
Day 9: Moscow Welcome to Moscow, Russia’s capital city on the banks of the Moskva River. The city’s architecture is a reflection of its 860-year old history with many reminders of both its imperial and Soviet past. A sprawling metropolis, Moscow is the financial and political centre of Russia with a population of around 13 million inhabitants. During your included city tour today you will drive along Leningradskaya Street, Tverskaya Street, Novodevichy convent and have a chance to see Moscow’s main highlights, including the sights of KGB, Cathedral of Christ the Savior, inside visit to the famous department store GUM and enjoy some free time at the Red square. The evening is yours to explore on own or take part in our carefully planned optional tours.
E
Moscow city tour
Meals: Breakfast, lunch and dinner
Visit to the Kremlin Grounds
Meals: Dinner
Day 13: Kalocsa In the morning, we’ll sail out of Budapest towards Kalocsa, best known for its vibrant paprika festivals. Traditional folk art and culture are yours to discover here, as you sail through one of the oldest towns in Hungary. This afternoon, you’ll venture to the Puszta, or Great Hungarian Plain, for a traditional performance showcasing the exceptional equestrian skills of the Magyar cowboys. Relax as you watch their spectacular horse parade and witness their exercise drills, most of which were readily practiced for wartime. Tonight, your crew will welcome you for a Welcome Dinner & Reception.
Meals: Breakfast, lunch and dinner
P
Day 11: Moscow – Budapest
Meals: Breakfast, lunch and dinner
A traditional Hungarian horse show
After breakfast, it is time to farewell your fellow passengers and disembark the ship and transfer to the airport for your flight to Budapest (flight not included). Upon arrival in Budapest, transfer to your centrally located hotel and enjoy an evening at leisure. Meals: Breakfast
To book call FREE on 1300 383 747, visit evergreentours.com.au or contact your local travel agent
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St. Sava Cathedral, Serbia
Goritsy, Russia
Day 14: Osijek Cruise into the border region of Croatia and into Osijek, a historic university town full of leafy boulevards and promenades. Damage from the Homeland War is still visible across the city, but it is easily forgotten when you immerse yourself in the peaceful surrounds that can be found here. Today, you will be able to meet students from a local village who will be delighted to perform for you during your EmeraldPLUS excursion, before embarking on a walk around Osijek Fortress, nestled in the centre of the romantic old town. This ensemble of well-preserved Baroque buildings is laid out like a traditional star fort, with bastions, armouries, a guardhouse and a military hospital all protected within its walls. Later, sail further down the Danube and into Serbia, where remnants of recent conflicts can be seen on the riverbanks.
P P E
Visit the home of a local Croatian family Meet the local village students A guided tour of Osijek Fortress
Meals: Breakfast, lunch and dinner
Day 15: Belgrade The capital of Serbia awaits you today, as a city tour introduces you to the highlights of one of Europe’s oldest cities, including Belgrade Fortress. Relax as your coach takes you through the centre of the city, where remnants of a chaotic past look out of place among peaceful surrounds. Witness the symmetrical façade of the Church of Saint Sava, one of the world’s largest church buildings, and stop for a tour of the Museum of Yugoslavia. Enjoy learning about the life of the leader of the Partisans, Josip Broz Tito, and the way that they became one of the most effective resistance movements in occupied Europe.
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Key:
Alternatively, learn about the history of Belgrade during a guided bike tour of the city. This evening, relax in the Horizon Lounge and watch a traditional Serbian folklore show.
P Z E D
A Serbian folklore evening show A guided bike tour A guided tour of Belgrade A tour of the National Opera Theatre (extra expense)
Meals: Breakfast, lunch and dinner
Day 16: Golubac – Donji Milanovac In eastern Serbia, within the Majdanpek municipality, the town of Donji Milanovac sits on the right bank of the Danube. Today, you will have the opportunity to visit the Palaeolithic site of Lepenski Vir on an included excursion. Enjoy learning about the importance of this archaeological site and its illustrious history, spanning more than 8 millennia. Archaeologists have used this site to track the development of prehistoric culture in Europe, and numerous Stone Age settlements have been found in the area. The day ends as we sail through the Iron Gates, a scenic narrow gorge that meanders between the Carpathian Mountains and the European Alps.
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visit to Lepenski Vir archaeological site A and museum
Meals: Breakfast, lunch and dinner
Included Excursion
EmeraldPLUS
Day 17: Vidin This morning, we’ll arrive in Vidin, a beautiful town in north-west Bulgaria. Situated on the right bank of the Danube, it is one of the oldest along the Bulgarian Danube bank, prospering from the surrounding countryside, renowned for producing wines. Your included tour will introduce you to the best of Vidin’s viticulture, as you stroll through a local vineyard and enjoy a tasting of their produce. Later, venture to Baba Vida, a medieval fortress whose name can be translated to mean “Granny Vida”. Construction began on the fortress in the 10th century, and it has been steeped in legend ever since. Alternatively, hike to Belogradchik Fortress, a well-preserved stronghold that sits against a series of impressive rock formations.
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A hike to Belogradchik Fortress isit a local vineyard for a tasting & Baba V Vida Fortress
Meals: Breakfast, lunch and dinner
Day 18: Rousse – Veliko Tarnovo & Arbanasi Today, your Star-Ship will cruise into Rousse. You will have the opportunity to visit Veliko Tarnovo, stopping to learn about its rich history as the former capital of the Second Bulgarian Empire. This medieval city was built atop three hills, and its fortifications and cobbled streets are certain to delight history lovers. Nearby, Arbanasi sits on a high plateau overlooking the Yantra River. Each street in the area is lined with traditional houses, and old churches offer centuries of exploration during your guided tour of Veliko Tarnovo and Arbanasi.
EmeraldACTIVE
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Moscow, Russia
The Catherine Palace, St. Petersburg, Russia
Alternatively, embark on a guided hike to the UNESCO World Heritage-listed Rock-Hewn Churches of Ivanovo, a complex of churches, chapels and monasteries. Witness the incredible nature of the 14th-century painted frescoes and learn about their composition and the emotional atmosphere that they convey, something that was far ahead of its time. Tonight, your crew will welcome you on board for a Farewell dinner.
Day 19: Giurgiu – Bucharest
Day 20: Bucharest
This morning, relax and enjoy the passing scenery as we drive towards Bucharest, including the Romanian city of Giurgiu, set amongst the mud flats and marshes of the Danube. Visit the Spring Palace to see the elegant exterior of a well-kept secret and the plush interior of the private residence of Nicolae Ceausescu, before enjoying free time to explore the city at leisure. Learn about Bucharest’s vibrant history on a guided coach tour, passing by the Palace of Parliament. This evening, settle into the comfortable surrounds of your hotel, perhaps going for a stroll down one of the wide avenues or leafy boulevards that give Bucharest a distinctly French feel.
After breakfast, it is time to say farewell to your fellow guests and transfer to the airport, taking memories of the Great Hungarian Plain and medieval fortresses with you.
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A choir concert in Arbanasi ike to the Rock-Hewn Churches H of Ivanovo A tour of Veliko Tarnovo and Arbanasi
Meals: Breakfast, lunch and dinner
E
Meals: Breakfast This itinerary is a guide only and may be amended for operational reasons such as high and low water. As such, the cruise may operate altered from that stated above.
A guided drive through Bucharest
EARLYBIRDS Save up to $3,800* per couple. Book by 30th September 2020 or until sold out. Main Deck 2021 Departure Date Tour Code: ERBC
May 29* June 11* August 21 September 11* September 21*
D Twin (L-shaped) Deluxe Cabins
Middle Deck C Double Deluxe Cabins
Boat Deck A Suite Cabins
B Double Deluxe Cabins
From
From
From
From
$12,180 $11,515 $11,515 $11,180 $11,390
$12,435 $11,770 $11,770 $11,435 $11,670
$12,690 $12,025 $12,025 $11,690 $11,950
$12,435 $11,770 $11,770 $11,435 $11,670
Please note: All prices are per person, based on a twin share. *indicates an altered itinerary. Alternative direction available, please speak with our Reservations team for more information. Prices based on a Category D Deluxe Cabin on MS Nizhny Novgorod and a Category E Emerald Stateroom on your Emerald Star-Ship. Please enquire for Emerald Star-Ship cabin upgrade pricing.
To book call FREE on 1300 383 747, visit evergreentours.com.au or contact your local travel agent
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MS Nizhny Novgorod cabin plans Suite CAT A Your Suite includes
Suite
■
Size up to 298ft2 (27.7m2)
■
Large window
■
King-size bed
■
Bathroom with shower
■
Separate bedroom and lounge area
■
TV and radio
■
Refrigerator
■
Air conditioning
■
Safe for your valuables
■
220-volt sockets
Double Deluxe Cabin CAT B/C Your Double Deluxe Cabin includes ■
Size up to 167ft2 (15.5m2)
■
Large window
■
Queen-sized bed
■
Bathroom with shower
■
TV and radio
■
Refrigerator
■
Air conditioning
■
Safe for your valuables
■
220-volt sockets
Double Deluxe Cabin
Twin (L-shaped) Cabin CAT D Your Twin Cabin includes
Twin (L-shaped) Cabin
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■
Size up to 142ft2 (13.2m2)
■
Large window
■
Twin single beds
■
Bathroom with shower
■
TV and radio
■
Refrigerator
■
Air conditioning
■
Safe for your valuables
■
220-volt sockets
MS Nizhny Novgorod Guests: 204
213 213 213213
215 215 215215
217 217 217217
219 219 219219
221 221 221221
223 223 223 223
214 214 214214
216 216 216216
218 218 218218
220 220 220 220
222 222 222 222
224 224 224 224
370 370 370 370 369 369 369 369
344 344 344 344 343 343 343 343
211 211 211211 212 212 212212
360 360 360 360
209 209 209 209
332 332 332 332 331 331 331331
359 359 359 359
368 368 368 368 367 367 367 367
4
210 210 210210
207 207 207 207
330 330 330 330 329 329 329 329
414 414414 414
420 420 419 419419 420 420 419
409 409 409 409
407 407 407 407
208 208 208 208
328 328 328 328 327 327 327 327
412 412412 412 326 326 326 326 325 325 325 325
405 405 405 405
205 205 205 205
Main Deck
206 206 206 206
304 304 304 304
324 324 324 324 323 323 323 323
302 302 302 302
203 203 203 203
303 303 303 303
204 204 204 204
3
301 301 301 301
201 201 201201
Middle Deck
406 406 406 406
3
202 202 202 202
Boat Deck
2
408 408 408 408
403 403 403 403
1
342 342 342 342 341 341 341341
Sun Deck
Cabins: 106
422 422 421 421421 422 422 421
Length: 410ft (125m)
334 334 334 334 333 333 333 333
Built: 1977
4
Lower Deck
Cabin Categories Boat Deck CAT B
Size ft2 (m2)
Double Deluxe Cabin
167ft2 (15.5m2)
Middle Deck
Size ft2 (m2)
CAT A
Suite
298ft2 (27.7m2)
CAT C
Double Deluxe Cabin
167ft (15.5m ) 2
Main Deck CAT D
2
Solarium Conference Hall
3
Restaurant
4
Bar Ironing Room
Size ft (m )
Souvenir Store
142ft2 (13.2m2)
Medical Room
2
Twin (L-shaped) Deluxe Cabin
1 2
2
Reception
Suite 298ft2 (27.7m2)
Double Deluxe Cabin 167ft2 (15.5m2)
Twin (L-shaped) Cabin 142ft2 (13.2m2)
CAT A
CAT B/C
CAT D
Important Information: The cabin plans, deck plans, sizes and images are an indication only and are subject to variation. Due to safety, the Sun Deck will be closed when travelling under low bridges. MS Nizhny Novgorod is not an Emerald Waterways Star-Ship and facilities and inclusions differ from our Star-Ship fleet.
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Booking conditions 1. Contract 1.1 These terms and conditions (“Conditions”) form the basis of the contract between You and Scenic Tours Pty Ltd (“Emerald Waterways”, “Evergreen Tours”, “We”, “Us” or “Our”) (“Contract”). It is important that You read the Contract carefully to ensure that You understand Your rights and obligations. Your Contract may also include additional terms and conditions applicable to a special offer or promotion, and/or, depending on your Tour, Destination Specific Terms. 1.2 If Your Tour includes a Cruise, You will also be subject to the Cruise Conditions. 1.3 You confirm Your understanding and acceptance of the Conditions and the Contract by paying Your Booking Deposit or otherwise paying any part of the price of Your Tour. If you do not understand and accept the Conditions and the terms of the Contract, you should not make any payment to Us and in this case, we will cancel Your Booking in accordance with clause 3.3 of these Conditions. 1.4 If You make a Booking on behalf of any other person, You represent to Us that You have their authority to make the Booking on their behalf and to legally bind them to the terms of the Contract, including the Conditions. Each reference to “You”, “Your”, “Guest” or “Passenger” means the person who makes the Booking and each other person covered by the Booking. 1.5 Your Itinerary does not form part of the Contract. 1.6 We may amend these Conditions from time to time. If We amend the Conditions, We will publish the amended version on Our Website. We will also provide the current version of the Conditions to You upon request. You will be bound by the current version of the Conditions at the time You make Your Booking. 1.7 If Your Tour includes a Cruise, Your transportation on any river cruise vessel during Your Tour, will also be subject to the terms and conditions of the Operator of the vessel (“Operator Conditions”). Although the Operator may be related to Us, it is a separate legal entity and business and You will enter a separate contract (based on the Operator Conditions) with each Operator. The Operator Conditions are published on Our Website and are also available on request by contacting one of our team at the Customer Service Contact Address. It is important that You read the Operator Conditions carefully to ensure that You understand Your rights and obligations under them. You confirm Your understanding and acceptance of the Operator Conditions by paying Your Booking Deposit or otherwise paying any part of the price of Your Tour to Us. 1.8 All travel involves risks. We strongly recommend You take out comprehensive travel insurance with a reputable insurance company to cover You against risks associated with Your Tour including cover for loss of luggage, medical expenses and costs and expenses incurred due to cancellations, delays or other disruptions. 2. Meaning of Words In these Conditions, the following words and expressions have the following meanings: (a) “Booking” means the booking You have made with Us for the Tour. (b) “Booking Deposit” means a booking deposit in an amount which We have notified You before You make Your Booking; (c) “Cruise” means a cruise constituting or forming part of Your Tour; (d) “Cruise Conditions” means the Operator’s conditions of carriage for a river cruise vessel, which are available on our Website and otherwise on request to Us. (e) “Cruise Director” means any person designated by Us as the cruise director for any Cruise. (f) “Customer Service Contact Address” means the details for contacting Us set out in clause 14.1 of these Conditions. (g) “Destination Specific Terms” means terms and conditions specific to a particular Tour, as published in the Tour Brochure or on Our Website for the relevant Tour, or, where applicable, set out in clause 15 of these Conditions. (h) “Drone” means an unmanned aerial vehicle or UAV, being an aircraft of any size that operates without a pilot on board. (i) “Force Majeure Event” means any act of God, war, terrorism, fire, flood or any other extreme weather conditions or act of nature, loss of power, epidemics or pandemics, industrial disputes, slow-downs or other strike activities, political unrest, riots or civil disturbances, prohibitions or acts of government, semi government or other authorities, inability to obtain any
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necessary licence or consent and delays caused by sub-contractors, suppliers or other third parties (including telecommunications carriers), material shortages or other disruption to the Tour beyond Our control. (j) “Future Travel Credit” means a credit Issued by Us to You if We cancel Your Booking as a result of the occurrence of a Force Majeure Event under clause 5.4 of these Conditions which may be redeemed against a future booking in accordance with clause 5.4(c). (k) “Guest Contact Details” means Your contact details which You have provided to Us at the time of making Your Booking, as amended by any written notice You may provide to Us from time to time in accordance with clause 14.4 of these Conditions. (l) “Itinerary” means the itinerary for Your Tour issued by Us, subject to any amendments made by Us from time to time in accordance with the Contract. (m) “Operator” means the owner or operator of a river cruise vessel, who is a separate legal entity and business, whether or not related to Us. (n) “Personal Information” means information about You and any other person for whom You make a Booking, including Your name, address, phone number and other contact details, details of Your next of kin, Your passport number, credit or debit card details, and information about Your health, medical needs, dietary requirements and any disabilities or other special requirements. (o) “Service Provider” means any independent contractor engaged by Us to provide a Tour or any part of a Tour, and includes an Operator. (p) “Tour” means a tour or journey package offered or provided by Us. (q) “Tour Brochure” means the brochure for Your Tour published by Us in hard copy or electronically and includes any amendments notified on Our Website from time to time. (r) “Tour Departure Date” means the scheduled departure date for the Tour set out in Your Itinerary. (s) “Tour Director” means any person designated by Us as the tour director for Your Tour. (t) “Tour Price” means the total amount payable by You for the Tour. It includes the Booking Deposit. (u) “Validity Period” means in respect of a Tour Brochure, the validity period stated in that brochure. (v) “Website” means Scenic’s website at www.scenic.com.au. (w) “Your Tour” means the Tour You have booked with Us, as outlined in Your Itinerary 3. Booking and Payment 3.1 You may make a Booking directly with Us or through a travel agent. Your Booking will be confirmed only when We have received: (a) Your Booking Deposit; or (b) if Your Booking is made 90 days or less before the Tour Departure Date, the Tour Price and all other amounts payable under the Contract. 3.2 Except as indicated in clause 3.8, We will notify You of the Tour Price and provide You with Your Itinerary at the time of making Your Booking. 3.3 You must pay Your Booking Deposit within 2 days after making Your Booking. If We do not receive Your Booking Deposit within 2 days after You make Your Booking, We will automatically cancel Your Booking without further notice to You. 3.4 If You have made Your Booking through a travel agent, Your travel agent should forward Your Booking Deposit or Tour Price to Us on Your behalf. However, payments by You to Your travel agent are not considered to be payments by You to Us. We will consider payment has been received by Us only when We receive payment from Your travel agent. 3.5 Any accommodation, sightseeing or flights We book for You separately to those stated in Your Itinerary are not included in the Booking Deposit or Tour Price and You must pay both the deposit and full costs for such additional services separately to the Booking Deposit and Tour Price at the time which We notify You at or before You make Your Booking. Any requests for such additional services will not be processed until Your Booking Deposit is paid in full. 3.6 For some special offers, We may require payment of a further deposit before the balance of the Tour Price is due. We will notify You of any such requirement before You complete Your Booking and will confirm the payment
details when we confirm Your Booking. You must make payment by the date notified by Us. 3.7 Except as required by law or as otherwise provided in the Contract, Booking Deposits are not refundable and are not transferable to other Tours or Bookings. 3.8 If You make Your Booking within 90 days of Your Tour Departure Date, You must pay Your Booking Deposit before We can process Your Booking and confirm Your Tour Price. Your Booking is not confirmed until You have paid the Tour Price. We will notify You of the Tour Price promptly after We have calculated it. If You do not confirm Your acceptance of the Tour Price in writing within 7 days of receipt of notification from Us, You will be deemed to have rejected the Tour Price. If You notify Us that You have rejected the Tour Price or if You are deemed to have rejected the Tour Price, We will cancel Your Booking and refund Your Booking Deposit. If You accept the Tour Price, You must pay the outstanding Tour Price within 24 hours of Us notifying You of the Tour Price, or We will cancel Your Booking and retain Your Booking Deposit. 3.9 If clause 3.8 does not apply, You must pay to Us the balance of the Tour Price and all other amounts payable under the Contract no later than 90 days before the Tour Departure Date. If Your Tour includes a Cruise You must pay the balance of the Tour Price to Us no later than 90 days before the Tour Departure Date. 3.10 If You wish to change any incidental component of Your Booking, such as any pre or post-tour accommodation or add-ons, You must contact Us. We may accept or reject Your request at Our absolute discretion and if We accept, You must pay a change fee to Us for each change in accordance with clause 4.7(b) of these Conditions and any additional costs resulting from the change. Additional costs may include additional overnight accommodation required as a result of any change to Your flights. 3.11 You may cancel a Booking by sending Us written notice of cancellation at the Customer Service Contact Address. If You cancel a Booking You will be liable to pay a cancellation fee in accordance with clause 4.8 of these Conditions. 3.12 A name change for a Guest or a change to the Tour Departure Date is considered a cancellation of the original Booking. 4. Prices, inclusions and fees 4.1 All Tour Prices are quoted in Australian Dollars. 4.2 If You pay Us by credit card a surcharge may be added, please enquire for details. There is no surcharge for payments made by cash, cheque or direct transfer to Our nominated bank account. 4.3 Your Tour Price includes all coach, rail and cruise travel set out in the Itinerary; the services of a Cruise Director (if applicable) and/or Tour Director; airport transfers outside Australia; meals as specified in Your Itinerary; economy class group flights and air taxes as set out in your Itinerary; accommodation; sightseeing and admissions, where stated in Your Itinerary; port charges; all gratuities and tipping on land tours; and any other specific inclusions identified in Your Itinerary. 4.4 Unless expressly listed in Your Itinerary as an inclusion, Your Tour Price does not include airfares; airline taxes; shore excursions on ocean cruises; additional optional activities; accommodation upgrades; meals not specified in Your Itinerary; drinks; laundry; passport fees; visas; vaccinations; medical assistance; government taxes and charges (excluding GST); or any items or expenses of a personal nature. 4.5 Unless stated as an inclusion in Your itinerary, overnight accommodation required to meet Your Tour and/or any flight connections are not included in the Tour Price and will be at Your expense. 4.6 We reserve the right not to honour any published prices that We determine were erroneous due to printing, electronic, or clerical error. If You make a Booking based on erroneous pricing, We will offer You the option of cancelling the Booking and receiving a refund of any amount paid by You or confirming the Booking by paying the difference between the erroneous price and the correct price, as determined by Us. 4.7 The following Fees are payable in addition to the Tour Price: (a) If You book 21 days or less before the Tour Departure Date, You must pay a late booking fee of $50.00 per Booking. (b) If You change Your Booking, other than by varying the Tour Departure Date, You must pay a change
fee of $50.00 per Booking. This fee is on account of administrative expenses incurred by Us in changing Your Tour and is a genuine and reasonable estimate of Our expenses. 4.8 If You cancel Your Tour for any reason prior to Your Tour Departure Date (including by changing Your Tour Departure Date or the name of a Guest), You will be liable for the following cancellation fee: Days of notice prior to Tour / Journey commencement 91 days and over 90 to 62 days 61 days or less
Cancellation charge (per person) Loss of deposit 50% of Tour Price 100% of Tour Price
You may also be liable to pay cancellation fees to airlines and other third parties. 4.9 We may vary Your Tour Price at any time before You have paid the Tour Price in full to the extent necessary to meet any increase in the Tour costs for reasons outside Our control, including airfares, fuel, government taxes and charges, exchange rate fluctuations or other Tour related costs or tariffs. We will not vary the Tour Price after We have received the total Tour Price from You, regardless of any increases in the costs incurred by Us. We will notify You of any such variation using the Guest Contact Details. 4.10 You are responsible for and must pay for all costs and expenses incurred by You as a result of any change made by You to Your Itinerary after Your Tour Departure Date. This includes changes due to illness or other personal reasons. 5. Cancellation, delays and changes to Your Itinerary 5.1 Your Booking is conditional on Us receiving a minimum number of tour or cruise passenger bookings to operate the Tour and ensure an enjoyable group atmosphere. Where sufficient numbers cannot be achieved, We may cancel or delay a scheduled Tour or Tour Departure Date. 5.2 We will use reasonable endeavours to make any decision to cancel or delay a Tour or Cruise, and to notify You of that decision, at least 60 days prior to the scheduled Tour Departure Date. 5.3 If We cancel or delay the departure of a Tour by 7 days or more before departure for any reason other than as a result of the occurrence of a Force Majeure Event: (a) We will use reasonable endeavours to offer You the closest available Tour or Cruise departure. If the proposed alternative Tour or Cruise is: (i) cheaper than Your original Tour Price, We will refund the difference to You; or (ii) more expensive than Your original Tour Price, You must pay the difference to Us; (b) if You accept the proposed alternative Tour or Cruise, Your Itinerary will be amended accordingly and We will give You an updated Itinerary; (c) if You do not accept the proposed alternative Tour or Cruise within 7 days of being notified by Us of the alternative, We will cancel Your Booking and terminate the Contract, refund to You all monies paid directly to Us and will have no further liability to You; and (d) We are not liable for any third party costs You may incur, which We have not booked on Your behalf, for example airfares or other arrangements booked independently through or paid to a travel agent. 5.4 If, as a result of the occurrence of a Force Majeure Event, We; (a) cancel or delay the departure of a Tour prior to the tour start date We will: (i) cancel Your Booking and terminate the Contract; (ii) issue You with a Future Travel Credit to the value of all monies You have paid directly to Us for the cancelled Booking; and (iii) not refund any amounts You have paid directly to Us for the cancelled Booking; (b) cancel a Tour after commencement We will: (i) cancel Your Booking and terminate the Contract; (Ii) issue You with a Future Travel Credit to the value of the unused Tour Price You have paid directly to Us for the cancelled Booking; and (iii) not refund any amounts You have paid directly to Us for the cancelled Booking; (c) issue a Future Travel Credit to You: (i) You may apply It towards any future booking for a Tour with a Tour Departure Date within 24 months after the date on which We cancel Your Booking; (ii) You may, with our prior written consent, which we will not unreasonably refuse, transfer it to another person to apply towards any future Booking for a Tour with a Tour Departure Date within 24 months after the date on which
We cancel Your Booking; (iii) its use for any future booking Is subject to availability; (iv) It Is not redeemable in whole or in part for cash and will expire to the extent It Is not used; and (v) You (or the person to whom It Is transferred) must pay any shortfall between the value of the Future Travel Credit and the Tour Price for the new Booking in accordance with clause 3 of these Conditions. 5.5 We will use reasonable endeavours to provide the Tour You have booked in accordance with Your Itinerary. However, due to the nature of travel, it may not always be possible for Us to adhere strictly to Your Itinerary and the Operator may need to make alterations to the Tour or Your Itinerary, before or after the commencement of the Tour. Where, due to circumstances outside the Operator’s control, We are unable to provide the Tour in accordance with Your Itinerary, We will use reasonable endeavours to: (a) give You reasonable notice of any alterations, but there may be circumstances beyond Our control in which alterations will be required with little, or no, advance notice; and (b) provide or arrange appropriate alternative activities, transport and accommodation as required. 5.6 The circumstances in which Your Itinerary or the Tour may be altered include: (a) high or low water levels in any river or canal; (b) lock closures, unscheduled vessel maintenance or other operational reasons; (c) road, river or weather conditions; (d) national or local holidays affecting the closure of public buildings or attractions; (e) Force Majeure Events; (f) emergency events, accidents, injuries or other incidents involving You or other passengers; and (g) any other event beyond Our control. 5.7 Alterations to Your Itinerary or the Tour may include: (a) substitution of vessels for part or the whole of a Tour; (b) cabin changes on a vessel; (c) additional embarkations and disembarkations; (d) substitution of alternate transportation, including the use of motor coaches; (e) substitution of hotel accommodation for accommodation on a vessel; (f) alterations to arrival and departure times; (g) alterations to sightseeing activities; and (h) reductions or increases in the time spent at a location. 5.8 If We or the Operator substitute any vessel, motor coach or accommodation under this clause 5, We or they will use reasonable endeavours to provide You with a substitution of equivalent specification or quality, but some services and facilities may not be available for all substitute arrangements. 5.9 Any changes to Your Itinerary will be notified to You: (a) if prior to Your Tour Departure Date, by phone, email or post using the Guest Contact Details or via Your travel agent; or (b) if during Your Tour, personally by Your Cruise Director or Tour Director. 5.10 To the maximum extent permitted by law, You agree that We are not liable to You for, and You release Us from, any cost, claim, loss, damage or expense whatsoever arising either directly or indirectly in connection with any alteration to Your Itinerary or substitution carried out in accordance with this clause 5, including without limitation any: (a) claim for distress, disappointment or loss of enjoyment arising from the alteration; (b) additional personal expenses incurred by You, including for food, beverages and personal items; or (c) costs associated with any other travel arrangements affected by the changes, including any costs and expenses incurred by You for cancelling or changing those other arrangements or arising from a failure to meet a connection. 6. Your Tour obligations 6.1 For the comfort and safety of You and Your fellow passengers and other people, You must follow the Tour Director’s and Cruise Director’s instructions at all times. 6.2 If We, the Cruise Director, the Tour Director or Our staff or any Service Provider consider You are negatively affecting Your own health, safety or enjoyment, or that of other passengers, including by refusing to comply with instructions of the Tour Director or the Cruise Director, We may terminate the Contract and withdraw You from the Tour with immediate effect. If it is reasonably practicable
to do so, the Tour Director or Cruise Director will provide a warning to You and allow You an opportunity to rectify Your behaviour before We withdraw You from the Tour. 6.3 If You are withdrawn from the Tour under clause 6.2, You must make Your own travel and other arrangements at Your own expense and We are not liable to You for any loss, cost or damage You may suffer or incur. 6.4 You must have a valid passport with an expiry date of at least six (6) months after the last scheduled day of Your Tour. 6.5 You must ensure that You obtain prior to the Tour Departure Date all required entry visas for all countries to be visited during the Tour, as failure to obtain correct documentation may affect Your participation in certain shore excursions and entry to certain countries during the Tour. 6.6 If You do not have the correct visa or other documentation necessary to enter a country or participate in any aspect of a Tour (“Documentation”): (a) We will not refund to You all or any portion of the Tour Price; and (b) You will be responsible for any costs You incur as a result of Your failure to obtain the required Documentation, including any costs associated with re-joining the Tour. 6.7 If You are unhappy with something that does or does not happen on Your Tour, You must first use all reasonable endeavours to negotiate with Us in good faith to settle the dispute before commencing proceedings in any court or tribunal. In the first instance You should raise Your concern with the Tour Director or the Cruise Director as soon as reasonably practicable, as it may be possible for them to take steps to resolve Your concern with minimal delay. 7. Notification of General Risks 7.1 You acknowledge and agree that there are general risks associated with travelling, which are beyond Our control and We are not liable to You for any loss, cost or damage You may incur as a result of these general risks. Such general risks include: (a) Tour variations or interruptions caused by road, river or weather conditions; national or local holidays affecting the closure of public buildings and attractions; Force Majeure Events; high water levels; low water levels; flooding; lock closures; unscheduled vessel or vehicle maintenance; (b) changes to the Tour and Your Itinerary in the circumstances described in clause 5.6 of these Conditions; (c) forces of nature; illness; flight schedule changes or cancellations; loss of luggage; epidemics or pandemics; political unrest; accidents; acts of terrorism or other criminal acts; changes to government visa or travel requirements; or (d) other circumstances beyond Our control. 7.2 You must make Your own enquiries regarding Your Tour, including being aware of any relevant government travel safety warnings. 8. Liability 8.1 Nothing in these Conditions or the Contract operates to exclude, restrict or modify the application of any provision of the Competition and Consumer Act 2010 (Cth), including the Australian Consumer Law, or any equivalent State or Territory legislation, the exercise of a right conferred by such a provision, or any of Our liability for breach of a guarantee, condition or warranty implied by such a provision, where it is unlawful to do so. All exclusions and limitations of Our liability under the Contract must be read subject to this clause. 8.2 You acknowledge and agree that We accept no responsibility and will not be liable to You (or any third party) for any loss, cost or damage (including loss of enjoyment) suffered directly or indirectly in connection with: (a) any Tour risks or other aspects of the Tour disclosed to You in the Contract; (b) any change to Your Itinerary or delays in departure or arrival times of aircraft, vessels or otherwise during the conduct of the Tour; (c) any loss or damage to Your baggage or belongings; (d) any personal injury or death resulting from the acts or omissions or negligence of any third parties providing goods or services to You during the Tour, including air carriers, hotels, shore excursion operators, restaurateurs, transportation providers and medical personnel; or (e) any disappointment or loss of enjoyment due to circumstances outlined in the Contract or otherwise beyond Our control. 8.3 Subject to clause 8.1, but despite any other provision of the Contract, and to the extent permitted by law, Our maximum liability to You or any third party (including any
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claims of negligence by Us) is limited to the Tour Price You have paid to Us. 8.4 To the maximum extent permitted by law and subject to clause 8.1, You acknowledge and agree We are not liable to You, under any circumstances, for any loss of enjoyment, opportunity, profit, savings, revenue or interest or any other consequential or indirect, incidental, special or punitive loss, damage or expenses. 8.5 To the extent permitted by law, all express or implied warranties, guarantees, representations, or terms are expressly excluded. Where the law implies any guarantee, condition or warranty which cannot be excluded, Our liability to You for breach of such an implied guarantee, condition or warranty is limited, to one or more of the following: (a) in the case of goods: the repair of goods, replacement of goods, the supply of equivalent goods or the cost of repair, replacement or supply of equivalent goods; or (b) in the case of services: supplying the services again or payment of the cost of supplying the services again. 8.6 Subject to clause 8.1, You acknowledge and agree that where Your Tour, any part of Your Tour, accommodation, flights or any other good or service are not directly provided by Us, but is provided by a Service Provider, in the event of any dispute or claim including for loss, damage, breach of contract or negligence arising from the conduct of the Service Provider, You must pursue Your claim directly against the relevant Service Provider. 9. Force Majeure Event 9.1 If the performance of Our or a Service Provider’s obligations is prevented, delayed or materially affected by the occurrence of a Force Majeure Event, those obligations are suspended for the duration of the Force Majeure Event. 9.2 We may cancel or delay a Tour as a result of the occurrence of a Force Majeure Event which prevents, materially affects or delays, or which we reasonably determine is likely to prevent, materially affect or delay, Our or a Service Provider’s ability to provide the Tour: (a) in accordance with the Contract; or (b) to a standard which We consider will meet the reasonable expectations of the Tour participants. 9.3 We will use reasonable endeavours to give You notice as soon as reasonably practicable of the occurrence of a Force Majeure Event that prevents, materially affects or delays, or Is likely to prevent, materially affect or delay, the performance by Us or a Service Provider of our obligations under the Contract. 9.4 If we cancel or delay a Tour in the circumstances described in clause 9.2: (a) to the maximum extent permitted by law, Your sole and exclusive rights and remedies will be those set out in clause 5.4 of these Conditions; (b) You acknowledge and agree that We are not otherwise liable for any delay or failure by Us or a Service Provider to perform Our obligations under the Contract, resulting from or as a consequence of the Force Majeure Event. 10. Privacy and Data Protection 10.1 In order for Us to process Your Booking and provide the Tour to You, You will need to provide to Us, and We will need to use Personal Information. We will need to provide Your Personal Information to Service Providers, as well as customs and immigration authorities. We may also provide Your Personal Information to security and credit checking organisations. Some of the persons to whom We provide Your Personal Information are located overseas, including in countries that may not provide the same level of protection of Personal Information as Australia. By making a Booking You give Us Your consent to use and disclose Your Personal Information in the manner described in this clause 10.1. 10.2 We may also use Your name and the Guest Contact Details for marketing purposes, unless You tell Us that You do not want Us to do so. You may do this by contacting the Customer Service Contact Address. 10.3 We will otherwise deal with Your Personal Information in accordance with Our privacy policy, which can be found on Our Website or provided on request. 11. General Provisions 11.1 We may only waive a right or remedy created under these Conditions in writing. Our delay in exercising a right or remedy does not constitute a waiver of that right or remedy, nor does any waiver by Us (either wholly or in part) operate as a subsequent waiver of the same or any other right. 11.2 The Contract is governed by the laws in force in New South Wales, Australia. 11.3 The parties submit to the non-exclusive jurisdiction of
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the courts of New South Wales, Australia and any courts competent to hear appeals from those courts. 11.4 Any term which is, by its nature, intended to survive termination of the Contract survives termination. 11.5 In these Conditions, unless the context otherwise indicates a contrary intention: (a) headings are for convenience only and do not affect interpretation; (b) singular includes the plural and vice versa; (c) a reference to a party includes its successors, permitted assigns, administrators and substitutes; (d) where a word or phrase is defined, its other grammatical forms have the corresponding meaning; (e) the word ‘include’ in any form is not a word of limitation; (f) no rules of construction apply to Our disadvantage on the basis that these Conditions or the Contract were prepared by Us; (g) a reference to a natural person includes their personal representatives; and (h) a reference to a body (including institute, association or authority) which ceases to exist or whose powers or functions are transferred to another body is a reference to the body which replaces it or which substantially succeeds to its powers or functions. 11.6 The Tour Brochure is valid for Tour Departure Dates during the Validity Period unless otherwise indicated in Your Itinerary, and supersedes all previous brochures. 12. Important notices about Your Tour 12.1 Tour Participation (a) Special needs: We welcome You if You have a disability or other special need, provided You are accompanied by a companion capable of providing all the assistance You require. Please note that although We will use reasonable endeavours to provide You with all the activities on Your Itinerary, depending on Your disability, You may not be able to participate in every activity and the Tour Director or Cruise Director will have the right to refuse Your participation if the Tour Director or Cruise Director believes Your health and safety or the health and safety of any other person may be impacted by Your participation. You must advise Us (or Your travel agent) of any disability, medical condition or dietary requirement at the time of Booking. (b) Facilities: It is important to note that: (i) some cruise ships do not have elevators, and ships that are equipped with elevators may not have elevator access to all decks; (ii) wheelchair passengers should be aware that cabin doors, rest rooms and corridors may not be wide enough to provide access for standard wheelchairs; (iii) requests for disabled rooms must be made at the time of Booking and are subject to availability; (iv) for safety reasons, passengers in wheelchairs cannot be carried on boarding ramps (which may be steep due to water levels) whilst the vessel is tied up or at anchor, or on to motor coaches; and (v) wheelchairs and walkers can be carried in the luggage compartment of motorcoaches subject to space limitations. (c) Our discretion: We may, in Our absolute discretion, decline Your Booking if We are of the view that: (i) We cannot adequately provide for any or all of Your special needs; (ii) Your health, safety or enjoyment, or that of any other passengers attending the Tour may be at risk; or (iii) You cannot or will not abide by any reasonable directions of the Tour Director or Cruise Director. 12.2 Cruises If Your Tour includes a Cruise, the following provisions apply: (a) Deckplan: The deck plan, cabin sizes, images, inclusions and layout in the Tour Brochure are indicative only and may vary. Pictured representations of cabins or rooms in Tour Brochures are not drawn to scale. (b) Cruise Cabins: Your Tour Price is based on the Cabin category indicated in the Tour Brochure. Upgrades are subject to availability and will be at an additional cost. (c) Shore Excursions: Shore excursions provided by independent third-party Service Providers are at Your own expense and can be purchased prior to Your Tour Departure Date. We recommend booking shore excursions at least 90 days prior to Your Tour Departure Date. (d) Dinner Reservations: Dinner times are scheduled on board. Preferred meal times may be requested at time of
booking and are subject to availability. (e) Photography: Our tours offer some of the most spectacular and beautiful photographic scenery in the world. However, We cannot guarantee that every scene or highlighted featured in a Tour Brochure or Itinerary will be available on each Tour. No refund or other compensation will be available for any resulting missed scene or photographic “opportunity”. (f) Smoking: Smoking is limited to designated smoking areas during Your Tour. (i) You acknowledge that We may restrict smoking to specific times and locations during Your Cruise for the comfort of all passengers. (ii) Smoking is not permitted on coaches or such other places as nominated by Us from time to time. (iii) Although We will use reasonable endeavours to ensure there are opportunities for You to smoke during the Tour, We cannot guarantee such opportunities will be available. (g) Noise, vibration and odour: While the Operators take reasonable steps to minimise noise, vibration and odours on the cruise vessels, You acknowledge and accept that some noise, vibration and intermittent odours may be experienced on vessels, and that We accept no responsibility, and will not be liable to You in relation to any such noise, vibration or odour. (h) Docking Position: During port stops, vessels may dock side by side, obstructing views and requiring You to pass through other vessels to embark and disembark. You agree and acknowledge that You will have no claim in respect of any such matters. (i) Medical Services: (i) River cruise ships do not carry a doctor on board (except in Russia), however medical services may be called at Your own expense. (ii) Due to the large number of passengers on board, We cannot provide a personal escort for medical visits. (iii) We are not, and our Service Providers and the Operators are not, liable regarding the provision of any medical care You may require or choose to accept during your Tour. (j) Currency and credit cards (i) All purchases on board a charge to Your shipboard account. The on-board currency on river cruises is the Euro. (ii) Shipboard accounts may be paid by Euro or credit card. The on-board currency on Russian river cruise ships is the Rouble, however shipboard accounts may only be paid by credit card. (k) Internet Service: Internet facilities are available on board your Scenic Spaceship or Scenic Tsar cruise at no additional charge. (i) Complimentary Internet service does not apply to any third-party suppliers. (ii) Internet availability and quality may vary from country to country and can also be affected by technical issues, weather or unfavourable terrain and other factors outside Our control. (iii) We do not guarantee the availability or quality of Internet connections or services. (l) Beverages: If Your Tour includes an all-inclusive beverage package, the following provisions apply: (i) The following drinks are included with meals, while sailing on our Star-Ships, and our Russian River Cruise Ship. This includes beer, wine, and soft drinks. (ii) Additional drinks, Including any spirits, cocktails and champagnes, are not Included In your tour price, but these can be purchased on board. (iii) Responsible service of alcohol is adhered to by all staff on board of all vessels and We reserve the right to refuse service. (iv) Drinks packages are available for purchase on board our Star-Ships. 12.3 Drones (a) General prohibition: Unless provided by Us or an Operator as part of an organised activity during Your Tour, the use of Drones is strictly prohibited at all times on Your Tour. (b) Legal restrictions: You should also be aware that, in addition to the prohibition in paragraph (a), the use of Drones is regulated or prohibited by law in many locations and unlawful use may result in arrest or prosecution by the relevant authorities. (c) Organised Activities: If We or an Operator allow You to operate a Drone as part of an organised activity during Your Tour, You must strictly comply with all instructions of the activity leader.
12.4 Coaches (a) Seat rotation: To ensure all passengers have the opportunity to enjoy front and window seats, a daily seat rotation system is employed on all of Our coaches and You must follow the seat rotation system. (b) Travel sickness: If You suffer from travel sickness, You should arrange medication or other alternatives to treat symptoms, as We cannot make allowances for this. 13. Additional Important Information 13.1 Air Travel and baggage (a) Airfare Conditions (i) All airfares are subject to availability and conditions apply. (ii) Our reservations consultant will book an appropriate fare for Your Tour. (iii) Some discounted airfares have conditions which make them unsuitable to be used in conjunction with Our tours. Full details and conditions may be obtained from Our reservations consultant or Your travel agent. If You have any questions or concerns please contact Our reservations consultant or Your travel agent. (iv) Airfares booked as part of Your Tour will be through an appropriate route although may not be a direct flight; some included flights are unescorted. If You request a customised route or direct flight You will be responsible for all additional costs. (v) Depending on departure date and time of booking the required booking class for airfare offer may be too far in advance to book with the appropriate airline. If the required booking class is unavailable air surcharges may apply. The flight quote including air taxes and surcharges will be confirmed once all air sectors are booked and confirmed. (vi) Taxes are defined as all airline and government taxes and surcharges. Taxes are subject to change and will be advised at the time of flight reservation. (vii) All flights are subject to schedule changes and class downgrades as determined by the operating airline. You acknowledge and agree that We accept no responsibility and will not be liable to You for any costs associated with these changes. (viii) All airfares are subject to availability and scheduled for travel to meet the Tour Departure Dates set out in the Tour Brochure. Any requests outside of the tour dates may incur seasonal surcharges as enforced by the airline. (b) Airport Transfers (i) Airport transfers are only available on the first and last day of Your Tour and at times We designate. Transfers outside these times will be at Your expense and must be secured by Your own arrangements. (ii) Passengers who have purchased Our pre and post Tour hotel accommodation and airfares will be provided airport transfers to/from their hotel in the Tour start or end city only, on the day of the pre or post accommodation booking. (iii) If You do not book Your flights with Us, You must ensure Your flight details are provided to Us at least 190 days before the Tour Departure Date by: (a) entering Your flight details at the trip personaliser on the Website; or (b) contacting Us at the Customer Service Contact Address. (iv) No refund will be given for unused transfers. Transfers cannot be routed to other pick-up points or destinations. (v) If You miss the pre-booked transfer You will be responsible for making Your own way to the Tour departure point, at Your own expense. (vi) Unless expressly stated in Your Itinerary, airport transfers may be group transfers scheduled to coincide with multiple flight arrival and departure times. (c) Carriers: The carriers (including airlines, rail and sea carriers used in association with the tours) are not responsible for statements or features in Tour Brochures. The conditions of sale of each carrier constitute a separate contract between You and the carrier and We have no responsibility in relation to contracts between You and the carriers. (d) Luggage (i) Tour participants are entitled to one suitcase per person. Your suitcase must not exceed 76 x 53 x 28cms (30’’ x 21’’x 11’’) and must not weigh more than 23kg (50lbs). (ii) Airline passengers should consult with their airline as size and weight restrictions may vary from airline to airline and also according to the class booked. (iii) It is Your responsibility to ensure Your luggage complies with these requirements and You acknowledge that We, contracted carriers or Service Providers may elect not to carry overweight items.
(iv) You will be responsible for any excess baggage charges. 13.2 Sightseeing, Excursions and Special Activities on Tour (a) Sightseeing: Sightseeing in many historic towns and cities can only be undertaken by walking tours as motorcoach access is not possible. Consequently, a reasonable level of fitness is required as the sightseeing tour may involve steps and extensive walking over uneven surfaces. (b) Mountain Excursions: Some tours include mountain excursions involving high altitudes. Please consult with Your doctor to ensure that You have an adequate level of fitness and are in good health before participating in these excursions. (c) Discover More: All Discover More activities can be booked whilst on Tour with Your Cruise Director or Tour Director (unless otherwise stated) and are subject to availability, seasonal and operational factors. Some activities require a minimum or maximum number of participants to operate. (d) EmeraldPLUS: It may not always be possible to offer every EmeraldPLUS activity in the Tour Brochure on Your Tour. Wherever possible, suitable alternatives will be provided without liability to You. 13.3 Passenger Requirements (a) Special Diets: You must advise Us in writing of any and all special requests and dietary requirements at the time of Booking. We will make every reasonable effort to accommodate Your dietary requests but cannot guarantee that such requests can be met. (b) Vaccinations: It is Your responsibility to ensure You have all required vaccinations for Your Tour and We recommend You refer to www.smarttraveller.gov.au for full details and also consult Your doctor. (c) Medical Conditions: We strongly recommend a visit to Your doctor prior to Your Tour. (d) Solo Passengers and Single Accommodation (i) Prices quoted in Tour Brochures are on a twin share basis. If Your Booking is not a twin share booking We will notify You of the applicable single supplement rate (“Single Supplement Rate”), and You must pay the Single Supplement Rate for the Tour, at the time of Booking. (ii) If You are willing to share a room with another single traveller of the same gender, You must pay the Single Supplement Rate and we will use reasonable endeavours to match You with another single traveller of the same gender, but we cannot guarantee availability. If we are able to match You with another traveller and You remain matched throughout the entire Tour, You will be refunded Your single supplement rate within 2 weeks of tour completion. We accept no responsibility for the suitability of the allocated rooming partner. (iii) If at any time during the Tour, You consider Your rooming partner unsuitable, You must notify Us and We will use reasonable endeavours to arrange single accommodation for You for the remainder of the Tour, subject to availability, and at Your own cost. (iv) A limited number of single rooms and/or cabins are available at a Single Supplement Rate for each Tour. In some locations, single rooms are smaller than twin rooms and may not be available. You acknowledge that if there is no availability of single accommodation for the remainder of the Tour, You will be required to continue to share with Your nominated rooming partner for the remainder of the Tour. (e) Young Passengers: (i) Passengers under the age of 18 years (as at the Tour Departure Date) must be accompanied by an adult and share their accommodation with an adult. (ii) Children under the age of 12 years are not encouraged (with the exception of Christmas tours and Cruises) and are accepted or rejected at Our sole discretion. 13.4 Maps, Pictures and Images (a) Maps: Maps or tour depictions contained in Tour Brochures or any other brochures We issue are intended as an indication only and should not be relied upon as the actual route to be taken during the Tour. (b) Images: All images in Tour Brochures represent typical scenes and descriptive detail for each Tour, however it is possible that the particular subject matter may not be seen or experienced on Your Tour. Also, some pictures may have been digitally enhanced. 13.5 Hotel Accommodation (a) Substitution: We may substitute hotel accommodation of a similar standard in the place of the advertised hotel due to hotel availability issues. Any changes will be notified once confirmed with the hotel. (b) Responsibility: Although We have taken reasonable steps to secure the most suitable hotel accommodation
in the area of the Tour, We are not liable to You for the quality, size or fitness of hotel rooms. 13.6 Deposit Protection Plan Our Deposit Protection Plan is available at a cost of $125 per person per Tour excluding Russian cruises and Russian cruises and tours. The cost is non-refundable and must be paid at the time of Booking Your Tour. The Deposit Protection Plan does not, nor is it intended to, replace travel insurance. Details and terms and conditions of the Deposit Protection Plan are available on Our Website. 14. Contact Details 14.1 To make, change or cancel a Booking or to make any enquiries regarding a Booking or to otherwise give Us any notice in accordance with the Contract, You should contact Our customer service centre as follows: Email: info@evergreentours.com.au Telephone: 1300 383 747 Postal: PO Box 807, Newcastle, NSW 2300 Australia This is the Customer Service Contact Address. 14.2 Our customer service centre is open from 7.30am to 6.00pm Monday to Friday and 9.00am to 1.00pm Saturday (excluding public holidays in New South Wales) (Sydney time). Although We hope You won’t need it, Our after-hours emergency number when calling in Australia is freecall 1800 620 105. Other emergency contact details are included in Your travel documents. 14.3 If You need to contact Us during Your Tour, We recommend that if it is practicable to do so, in the first instance You should try to contact the Tour Director or Cruise Director. Depending on the purpose of Your contact, they may be able to assist You, but otherwise they may direct You to contact Our customer service centre. 14.4 We will use the Guest Contact Details if We need to contact You before the Tour Departure Date. It is therefore very important that You keep the Guest Contact Details up to date and notify Us immediately of any changes. To update Your Guest Contact Details, please contact Us at the Customer Service Contact Address. 15. Destination Specific Terms 15.1 Earlybird Offers. (a) if you book Your Tour and pay Your Booking Deposit by 30 September or until sold out, whichever comes first, you may be eligible to receive at Our discretion, one of the following offers: 14.1 Earlybird Offers. (a) if you book Your Tour and pay Your Booking Deposit by 30 September or until sold out, whichever comes first, you may be eligible to receive at Our discretion, one of the following offers: (i) Dollar Discount Offer – amount depending on the itinerary selected as set out on pages 30-35. Dollar Discount of $750pp is available on 11/12 Day Imperial Charms of Russia. Dollar Discount of $1500pp is available on 19/20/21 Day Imperial charms of Russia with Enchantment of Eastern Europe. (ii) Early Payment Discount - book and pay Your cruise in full 12 months prior to departure date to save $800 per couple on Your Tour Price. Book and pay Your cruise in full 9-11 months prior to departure date to save $500 per couple on Your Tour Price. Book and pay Your cruise in full 6-8 months prior to departure date to save $300 per couple on Your Tour Price. Early Payment Discount is combinable with Dollar Discount.
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25 Watt Street NEWCASTLE NSW 2300 Australia
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Your Travel Agent:
evergreentours.com.au facebook.com/EvergreenToursAustralia youtube.com/evergreentours1 Travel Agents Express Book bookings.evergreentours.com.au Group Enquiries 1300 655 112 New Zealand Reservations/Enquiries 0800 442 506 Tours operated by Evergreen Cruises & ToursŽ (A division of Scenic Tours Pty Ltd. ABN 85 002 715 602). Brochure Code: DE/ERC1/AUD2122
Terms and conditions: All prices are based on a twin-share, please ask for single supplements. Flights may not be direct and are subject to availability. Our hotels, departure dates, itineraries and inclusions are subject to change. We recommend you take independent advice regarding visas and vaccinations. Visit emeraldwaterways.co.uk for full terms and conditions. Please note: MS Nizhny Novgorod is not an Emerald Waterways Star-Ship and facilities and inclusions differ from our Star-Ship fleet.