Annotated Chapter Outline I. WHAT IS DIVERSITY? Notes
Q: What does it mean to be diverse? A. Diversity refers to the variety of observable and unobservable similarities and differences among people. 1. Differences such as gender, race, and age are diversity characteristics. 2. Diversity can include life experience, educational background, and an individual’s country of origin. B. Diversity is more than demographics and can reflect combinations of characteristics rather than a single attribute. C. Understanding diversity can help you to be a more effective employee and manager.