Your HEALTH is the CENTRE of our
CARING
CHESLEY | DURHAM | KINCARDINE | WALKERTON 2013-2014 | ANNUAL REPORT
2013-2014 | ANNUAL REPORT
Partnering for success In 2013, South Bruce Grey Health Centre reached a milestone. April 1 marked the organization’s 15th anniversary. In 1998, Chesley and District Memorial Hospital, Durham Memorial Hospital, Kincardine and District General Hospital and the County of Bruce General Hospital amalgamated to form South Bruce Grey Health Centre (SBGHC). Since that time, the SBGHC team has worked hard to create an effective, vibrant, and fully accredited health care system.
not need to be in hospital. Consequently, we are working hard with our community partners to build a strong continuum of care utilizing the new services that have been introduced in the system. As the health care system continues to evolve, we have to be prepared for more change and to focus on our core business - front line health care.
Celebrating
15 YEARS
Reaching this milestone has given us the opportunity to pause and reflect on all that we have accomplished as an organization. At the time, the decision to embark on the journey of amalgamating four small hospitals was a bold move, but it has paid off. The efficiencies that this system has created and the resources that our facilities are able to share has afforded our communities access to a much more sophisticated and high quality health care system right here at home.
As we look ahead, we find ourselves in a new era with new challenges. Financial pressures are increasing each year as costs continue to rise and funding remains static. The Ministry of Health is advocating for health care transformation; strengthening integration and providing the right care, at the right place, at the right time. In order to achieve this transformation, the provincial focus has been placed on the development of support services in the home and community sector to provide appropriate care for patients who do
When I arrived at SBGHC as CEO in September 2012, it became clear to me that we needed a plan. A forwardthinking, ambitious plan to guide our organization in this new era.
In September 2013, we released our Strategic Plan for 2013-2016, Partnering for Success. Working with our Board of Directors and community stakeholders, we set four strategic directions focusing on sustainability, patient experiences and outcomes, integration and partnerships, and leadership in rural health care to ensure that we meet the needs of our communities now and in the future. For the next three years, we will be working diligently to realize our strategic goals and objectives. We invite you to review our plan in detail, and we look forward to reporting back on our progress.
Paul Rosebush President and CEO
Visit http://www.sbghc.on.ca/A_History for the history of South Bruce Grey Health Centre.
John Haggarty Chair, Board of Directors
Guiding the way MISSION
To provide high quality health care services to our rural communities by providing primary care, and some secondary care, with community and other health care providers.
VISION
To be an innovative and forward-looking health care organization that responds proactively to the changing needs of the rural communities that we serve. Our Board and staff will be recognized for their commitment to creating local systems of integrated health services.
VALUES LEADERSHIP INTEGRITY COMPASSION
TEAMWORK
ACCOUNTABILITY EXCELLENCE
Visit http://www.sbghc.on.ca/2013-08-23_Strategic_Plan_2013-2016.pdf to read our Strategic Plan.
A year in review: April 1, 2013-March 31,2014 Admissions Patient Registrations Emergency Visits Surgeries Babies born Staff
2,562 60,962 42,813 2,063 365 393
365 babies Family Birthing were
born in our Centre in 2013-2014!
Visit http://www.youtube.com/user/SBGHealthCentre to take a video tour of our Family Birthing Centre.
Financials 3%
Expenditures
3%
Wages and Benefits $24,692,547
17%
Physician Renumeration
57%
$8,567,177
Other Supplies and Services $7,340,183
Amortization of Equipment
20%
$1,536,691
Expenditures $43,346,733
Drugs and Medical Supplies $1,210,135
5% 2% 2%
Revenue
69%
7%
Ministry of Health and Long-Term Care $29,932,863
Ministry of Health and Long-Term Care - Physician Funding $6,640,764
Other Patient Revenue $3,033,937
Recoveries $2,199.993
Preferred Accommodation and Co-Payment $964,547
15%
Revenue $43,396,741
Amortization of Donations $624,637
Visit http://www.sbghc.on.ca/Accountability/Finance to view our year end financial statements.
Commitment to quality 99%
of 1,625 best practice standards for quality, safety and efficiency were met in our most recent Accreditation Canada survey. In November 2013, SBGHC was named as a top performer for patient in a report released by the National Research Corporation Canada (NRCC).
experience
At the 2013 Ontario Hospital Association (OHA) HealthAchieve conference, SBGHC received a Quality Health Care Workplace Award - Silver recognizing organizational efforts to improve health care workplaces in ways that contribute to quality of work life and the quality of the care and services delivered. Our wait times for emergency
visits and CT scans continue to be among the lowest in the province.
Our annual Quality Improvement Plan continues to drive change, improving access to care, patient-centered care, safety, effectiveness and integration.
In 2013-2014, all
of our quality improvement targets were met, including reducing wait times in our Emergency Departments for patients who are being admitted and improving hand hygiene compliance before patient contact.
Visit http://www.sbghc.on.ca/Performance___Patient_Safety/Quality_Improvement_Plan to view our Quality Improvement Plan.
Leading edge technology SBGHC has been online with electronic medical records since 2008. The system continues to evolve, improving patient safety and quality of care along the way. Automated Medication Dispensing Carts
Cardiovascular Information System (CVIS)
This year we have been planning the implementation of state of the art medication dispensing carts to automate the process of removal, storing and tracking narcotics and medications. The secure cabinets will be connected to our electronic medical records to ensure accuracy and medication safety. Implementation of this new system is set for September 2014.
In November 2013, a Cardiovascular Information System (CVIS) was added to our electronic medical record, providing our physicians with online access from anywhere to a patient’s complete cardiovascular medical record. The system is currently live for electrocardiograms (ECG’s) and expansion plans are in place to include cardiac stress testing, holter monitoring and pulmonary function testing.
Electronic Medication Reconciliation (MedRec) Our streamlined process for developing a Best Possible Medication History (BPMH) for our patients is now electronic. There can often be major discrepancies in what medications a patient presents with, what our records are, and what community pharmacy’s records are. MedRec requires certain checks and balances to ensure that an accurate medication record is compiled that will follow the patient from admission to discharge, and on to alternate points of care.
Interactive Web-Based Assessment Tools
CVIS has reduced
the turnaround time for an ECG report from an average of 15 days
to less than 24 hours.
Based on best practice guidelines, interactive web-based assessment tools were developed in 2013-2014 to improve patient outcomes in Dementia, Delirium and Depression Management and Wound Care.
Visit http://www.sbghc.on.ca/Programs___Services for information on SBGHC's programs and services.
36,658
Volunteer Hours
$
679,000
Raised by our supporting Foundations and Auxiliaries
THANK YOU to our VOLUNTEERS, FOUNDATIONS and AUXILIARIES for their continued SUPPORT!
289
Corporate Volunteers
Find out more about our foundations and their efforts to raise funds for our hospitals by visiting the links below. Chesley & District Health Services Foundation
Durham & Community Health Care Foundation
Kincardine & Community Health Care Foundation
Walkerton & District Hospital Foundation
www.chesleyfoundation.ca
www.durhamfoundation.ca
www.kincardinefoundation.ca
www.walkertondistrictfoundation.ca
Visit http://www.sbghc.on.ca/Careers___Volunteers for information on our corporate volunteer program.
Board of Directors Larry Allison
Tim Mancell
Martin Baumann
Kylie Pike
Sue Carruthers (Cross Board Representative
Nathan Rhody
- Grey Bruce Health Services)
Paul Rosebush (President and CEO)
Dr. R.J. Creighton (Medical Staff President)
Dr. Lisa Roth (Chief of Staff)
John Haggarty (Chair)
Nicola Ty
Kate Kincaid (Chief Nursing Officer)
Chris Unruh
Betty MacDonald
Allen Wickert (Vice Chair)
Brent MacKinnon
Stay connected with SBGHC
In memory
at www.sbghc.on.ca SBGHC Chesley
SBGHC Durham
SBGHC Kincardine
SBGHC Walkerton
39-2nd Street S.E. Chesley, ON N0G 1L0
320 College Street Durham, ON N0G 1R0
43 Queen Street Kincardine, ON N2Z 1G6
21 McGivern St. W. Walkerton, ON N0G 2V0
of Don Bushell, past Board Chair and valued Board Member
for 12 years
Visit http://www.sbghc.on.ca/Accountability/Governance__board_ for information on SBGHC's Board of Directors.
CHESLEY | DURHAM | KINCARDINE | WALKERTON
PUBLISHED JUNE 2014