Welcome to the first issue of your newsletter dedicated to bringing you all the latest information about our new Emergency Care Transformation Programme.

The overarching aim of the threeyear improvement programme, which is part of our Getting to Good journey, is to make our

Emergency Departments a safe, great place to work for everyone.

The aim of the newsletter is to keep you updated on what we are trying to achieve, with your help, and the progress we are making.

It is really important that we are all on this shared journey together.

I would really welcome your feedback on the programme –what is working well and what we can improve – and also what you would like to see in this newsletter.

Thank you for all your support.

Sara Biffen, Executive Sponsor