Hsa 300 by Saracitastephiekat34

HSA 300 Quiz 2

For more classes visit www.snaptutorial.com Question 1 without: •

HCO goal-setting and continuous improvement efforts lag

Question 2

What function of cultural leadership is represented by associate roles on process improvement teams? •

Question 3 Which of these statements demonstrates shared commitment?

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Question 4 What is the purpose of a PIT?

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Question 5

Who would be considered internal customers to the logistic support team?

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Question 6

One purpose of cultural leadership is to sustain an environment where all associates are: •

Question 7

Asking employment applicants to read and accept a HCO’s mission and values before turning in an application is an example of which approach to cultural leadership?

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Question 8

What is an organization’s standing multidisciplinary committee that is concerned with biomedical ethical issues and decision making processes and policies? •

Question 9

WHat is an example of collective leadership assessment activities?

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Question 10

What is a formal evaluation of performance by subordinates, superiors and peer of an individual?

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Question 11

Having requisite abilities that result in effective action and superior job performance is the definition of:

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Question 12 What is the intent of a “Caught in the Act” program?

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Question 13 What is a written plan for replacing people who depart from management positions?

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Question 14

Promotion to any leadership position is based on demonstrated superiority in relevant subordinate positions and:

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Question 15 Why implement a “Caught in the Act” program?

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Question 16 Which is a requirement of boundary spanning?

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Question 17

What is the Library of Work Processes, Protocols and Measures? •

Question 18

Performance measures that reflect the processes they purport to measure are considered: •

Question 19

To be successful, accountability must pass the test of control, which means: •

Question 20

What can be estimated on the basis of the numbers of patients expected and length of time they will require service, plus idle time allowances? •

Question 21

planning? •

Whose duty is it to ensure adherence to the calendar for annual

Question 22 Which is a qualitative indicator for boundary spanning?

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Question 23

What is the statistical analysis and forecast of the community’s health needs?

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Question 24 What is a source of quality-of-care measures?

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Question 25

What element is mistakenly cited as a requirement for the transition to evidence-based management, but in actuality is not a requirement?

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Question 26

Conflicts can be anticipated in any process improvement team progress. How are they best handled?

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Question 27

What are performance measures for the responsive communication function?

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Question 28

One criterion for all knowledge, whether electronically or conventionally distributed is protection. This means that:

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Question 29 What is the purpose of operational leadership?

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Question 30

Which is an example of the accountability function to sustain operational infrastructure? ==================================

HSA 300 Quiz 3 (1)

For more classes visit www.snaptutorial.com Question 1 What is the proper goal for measurement of patient safety violations?

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Question 2

Naming a member of the richest family in town to the HCO’s board of directors is an example of which perspective of governance?

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Question 3

What type of program is designed to meet statutory and regulatory requirements?

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Question 4

A review of management compensation and incentives, evaluation of the competencies of management, identification of individual improvement opportunities and plans for skill enhancement are part of which plan?

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Question 5

What is a formal document of the governance procedures for physicians and others who provide care in an organization?

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Question 6

Which stakeholders gain importance under the resource distribution perspective of governance?

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Question 7 What is used to identify immediate financial needs?

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Question 8

Who proposes corporate strategies, financial and long-term plans and annual goals?

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Question 9 Incentive compensation should be based on:

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Question 10 Most HCOs have self-perpetuating boards which means:

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Question 11

What have surveys of boards in other industries revealed?

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Question 12

What management entity is responsible for coordinating the design and operation of the HCO?

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Question 13

What is the purpose of the governing board of a well-managed healthcare organization?

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Question 14

Which is an alternative approach to improving the profile of opportunities reflected in an environmental assessment?

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Question 15

If a not-for-profit HCO offers an extensive inclusion of executive compensation packages what must they do in order to account for excess compensation and benefits?

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Question 16 What is the first purpose of clinical care in a community HCO?

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care?

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Question 17 What demonstrates an HCO’s timely contribution to excellent

Question 18 Why would an HCO advertise its core values?

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Question 19

Which is an example of what the HCO must do to ensure an accurate diagnosis?

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Question 20

Formally established expectations that define the normal steps in the care of a clinically related group of patients describe which type of protocol?

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Question 21 What is the aim of a clinical improvement plan?

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Question 22

What are unique guideline comparisons that cover similar topics and highlight areas of similarity and differences?

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Question 23

What makes recording patient information faster and more complete, and includes safeguards to improve accuracy?

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Question 24

What protocol component is a statement of who may order procedures?

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Question 25

What is an example of what an HCO must do to improve community health?

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Question 26 What is differential diagnosis?

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Question 27 What are counterindications?

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Question 28

What are expectations for the care of an individual patient based on an assessment of individual needs?

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Question 29

What is an advantage of a formal affiliation with a larger health care center over individual patient referrals to specialists?

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Question 30

What is the process that includes the patient, the family and all clinical disciplines involved in planning and providing care to a patient from system point of entry throughout the entire acute care episode to the next level of care?es? ==================================

HSA 300 Quiz 3

For more classes visit www.snaptutorial.com Question 1 An HCO’s strategic foundation is defined by ongoing sets of specific decisions that must be a timely response to stakeholders’ changing needs. How is a successful decision measured?

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Question 2

What management entity is responsible for coordinating the design and operation of the HCO?

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Question 3

If a not-for-profit HCO offers an extensive inclusion of executive compensation packages what must they do in order to account for excess compensation and benefits?

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Question 4

Which stakeholders gain importance under the resource distribution perspective of governance?

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Question 5

Who are members of the governing board of a not-for-profit HCO that volunteer their time to the organization and are compensated only by the satisfaction they receive from this work?

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Question 6

What involves quantum shifts in service capabilities or market share usually by interaction with competitors, large-scale capital investments and revisions to several line activities?

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Question 7 What is used to identify immediate financial needs?

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Question 8

Which is an alternative approach to improving the profile of opportunities reflected in an environmental assessment?

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Question 9

What is a formal document of the governance procedures for physicians and others who provide care in an organization?

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Question 10

An example of the governing board’s function of ensuring the quality of clinical care is:

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Question 11

What type of program is designed to meet statutory and regulatory requirements?

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Question 12

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Question 13

A real or potential personal financial benefit that may accrue from a given board decision is called:

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Question 14 What have surveys of boards in other industries revealed?

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Question 15

Which is a model of a specific strategy or function that guides the design, operations and goal setting of an HCO?

• care?

Question 16 What demonstrates an HCO’s timely contribution to excellent

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Question 17

What is an example of what an HCO must do to improve community health?

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Question 18

What type of process systematically employs a trial and error mechanism that recognizes uncertainty?

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Question 19 What skill level should perform tasks?

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Question 20

What makes recording patient information faster and more complete, and includes safeguards to improve accuracy?

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Question 21 What is the aim of a clinical improvement plan?

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Question 22

Formally established expectations that define the normal steps in the care of a clinically related group of patients describe which type of protocol?

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Question 23 What is the first purpose of clinical care in a community HCO?

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Question 24

Which protocol component is a statement clarifying clinical conditions that support the appropriate use of the protocol?

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Question 25

What are unique guideline comparisons that cover similar topics and highlight areas of similarity and differences?

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Question 26 What are counter indications?

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Question 27

Self examination for cancer is an example of what category of prevention?

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Question 28 Where do prevention opportunities originate?

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Question 29

What is an advantage of a formal affiliation with a larger health care center over individual patient referrals to specialists?

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Question 30

Why would an HCO advertise its core values? ==================================

HSA 300 Quiz 4

For more classes visit www.snaptutorial.com Question 1

Patient management protocols control effectiveness because they specify when CSSs are required, optional or not recommended, thus allow the HCO to measure:

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Question 2

Caregiver reliance on CSS expertise when questions arise about individual patients is an example of what kind of assistance provided by the CSS?

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Question 3

the CSS?

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Market share is a measure of which operational dimension for

Question 4

What budget process role would an HCO manager responsible for the CSS be expected to do?

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Question 5

Using the community epidemiologic planning equation #1, for CSSs drawing directly from the community, what does the population figure forecast?

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Question 6

Which budget process activity would a CSS manager and team be expected to do?

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Question 7 The best possibility for formal CSS affiliation would be:

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Question 8

To facilitate clinical support services’ ability to benchmark and identify opportunities for improvement, what must the HCO do?

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Question 9 Justification for capital investment should be based on:

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Question 10

Return on investment for a process improvement can be calculated by dividing the contribution by:

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Question 11 What is the purpose of clinical support service?

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Question 12 What is a measure of CSS quality?

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Question 13

In which type of contractual arrangement with a CSS would the HCO own and operate the facility with professional guidance provided by contract with physician corporations?

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Question 14

What is a challenge facing the CSS – HCO affiliation? •

Question 15

Through which level of management is a CSS accountable to the governing board? ==================================

HSA 300 Quiz 5

For more classes visit www.snaptutorial.com Question 1 What is used to infer and forecast local values when measuring need and demand?

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Question 2

Building stakeholder consensus around the implications of expanded mission is an example of which function that implements a community health mission?

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Question 3

What is an advantage of a more general community-oriented health advocacy group?

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Question 4 Why should a needs assessment be done comprehensively?

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Question 5

What technique is used to overcome negative impressions of some community health services such as palliative care or preventive activities such as drug management or rehabilitation?

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Question 6

Which of the following is an example of a prevention site that provides continuing care?

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Question 7

Hospitals and physicians are currently compensated separately on the basis of:

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Question 8

What do the strategic performance measures used in community health strategies emphasize?

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Question 9

What is an example of risks associated with the primary prevention level focused on the maintenance of health?

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Question 10 What is a good indicator of unmet demand?

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Question 11 The community health concept is cost effective only if:

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Question 12

What is used as the measure of success for many primary prevention programs?

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Question 13

Which is an example of the secondary prevention level used in the early stage identification of disease?

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Question 14

Which multi-component activity involving environmental management, immunization and behavioral elements, has the highest payoff?

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Question 15

What function required to implement a community health mission has components that create a needs assessment? ==================================

HSA 300 Quiz 6

For more classes visit www.snaptutorial.com

Question 1 Which is an example of assistance from outside contractors?

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Question 2 What function is the largest unit within the KM organization?

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Question 3

Whose job is it to support the definitions and standards committee?

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Question 4 The two parts of knowledge management are:

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Question 5 How does a communications network achieve reliability?

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Question 6

Preventing the inference about individuals based on aggregate data can be prevented by:

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Question 7

What is a statistical analysis that identifies values for a measure by defined subsets of a population to measure the extent to which the values change across the sets?

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Question 8

What is an outdated computer software or system that lacks the features found in more current versions?

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Question 9

strategy?

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What is the first critical point in KM planning committee

Question 10

unit?

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Who should periodically audit the security function of a KM

Question 11

Integrating data from multiple sources supports which function of knowledge management services?

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Question 12 Why would an archive of performance data be used?

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of:

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Question 13 “Is the price what is billed or what is collected?” is an example

Question 14 What is the purpose of knowledge management?

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Question 15 System attacks are a measure of which KM function?

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Question 16

In leadership development, which associates are offered extra learning opportunities through special assignments, expanded mentoring and committee involvement?

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Question 17

Health-risk screening, smoking cessation and nutritional/exercise programs are examples of what common workforce maintenance program?

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Question 18

Which protocol for recruitment and selection controls the size of the associate force and protects against improper employment?

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Question 19 Which is a function of the workforce plan?

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Question 20

What type of funds can be exempt from income taxes by the use of pretax accounts?

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Question 21 How often should a workforce plan be updated?

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Question 22

An unbiased counselor provided to workers for concerns of any kind is called:

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Question 23

What training involves role-playing, games and group discussion techniques that demonstrate ways to carry out service standards?

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Question 24

Education and training, licensure and experience requirements are part of which recruitment activity?

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Question 25

What wage and salary administration activity pertains only to hourly personnel?

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Question 26

Good practice specifies that when workforce reduction is needed, which workers are reduced first?

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Question 27

Who is responsible for ensuring that contract workers have been hired according to federal regulations?

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Question 28

Absenteeism is associated with which function of Human Resources Management?

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Question 29

Which employee service has been shown to reduce absenteeism?

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Question 30

Which core file of HRM knowledge management provides tax and employment data aggregated for descriptions?ment? ==================================

HSA 300 Quiz 7

For more classes visit www.snaptutorial.com Question 1

Who is responsible for assigning space, permitting occupancy and controlling access to that space?

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Question 2

Performance improvement for environment-of-care services must deal with the reality that many environment services are delivered by contract with outside vendors which means such services:

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Question 3 What is the least expensive way of solving space needs?

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Question 4

Who maintains a disaster-preparedness website that contains an analysis of needs in the first 48 hours after a terrorist attack?

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Question 5

For a particular time period, the number of treatment facilities needed can be forecasted by multiplying the average number of treatments by the hours per treatment, divided by:

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Question 6

What is the imputed cost revenue for a good or service transferred between two units of the same organization?

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Question 7 What is a characteristic of high quality security services?

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Question 8

Linens, foodstuffs and dressings are examples of items managed by:

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Question 9

Who manages the acquisition, maintenance and replacement of equipment such as magnetic resonance imaging machines and ultrasounds?

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Question 10

What is an example of the enhanced environmental management function of environment-of-care services? •

Question 11

Which program involves the inventory of potentially dangerous equipment?

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Question 12

Security guards, parking, signage and cafeteria services are part of which function of environment-of-care services?

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Question 13

24/7 personal and facility security is an example of which function of environment-of-care services?

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Question 14

What is a document that begins with an estimate of the space needs of each service or activity proposed in the services plan?

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Question 15

When building or changing the use of space in a facility, what is a way to minimize costly change orders?

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Question 16 What is bad debt?

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Question 17

Which auditing activity ensures compliance with law and regulation?

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Question 18

What must be reported to the federal government as a condition of participation in Medicare?

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Question 19

What function of the finance system supports the enterprise by guarding assets and resources against theft, waste or loss?

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Question 20

What would be the purpose of developing pricing strategy and supporting specific price negotiations?

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Question 21 What is the illegal practice called upcoding?

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Question 22

The amount of cash required to support operations until revenue can be collected is called:

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Question 23

What is the title given to the executive responsible for the operation of finance systems?

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Question 24

What constitutes the basis for most of an organization’s financial communication with the outside world?

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Question 25

What are entries to a patient ledger of charges for a specific healthcare service?

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Question 26

Which analysis is often used to forecast trends in demand or efficiency?

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Question 27 What is one objective of activity-based costing?

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Question 28 Financial statements are usually issued to outside stakeholders:

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Question 29

What is the record of all of a firm’s transactions, most often referring to fixed and collective assets that must be allocated to operational units?

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Question 30

What benchmarks can be applied to long-term assets and liabilities? ==================================

HSA 300 Quiz 8 Chp 14

For more classes visit www.snaptutorial.com Question 1 Which is an example of an operational performance measure of productivity?

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Question 2

A method of identifying significant changes in measures subject to random variation is called:

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Question 3

Which of the following is an example of the evaluation of technical proficiency?

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Question 4

Which question is designed to monitor the performance of an internal consulting team?

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Question 5 What is an example of a client in an internal consulting situation?

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Question 6 How can external causes of variation be identified?

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Question 7 What is an advantage of internal consulting as a clearinghouse?

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Question 8

What type of analysis studies the impact of alternative forecasts, usually developing most favorable, expected and least favorable scenarios to show the robustness of a proposal?

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Question 9

The forecast of community demographics and disease incidence is part of what function of internal consulting?

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Question 10 What is the purpose of the internal consulting operation?

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Question 11

What are the three specifications for defining work assignments to external consultants? •

Question 12 What is the duty of a compliance officer?

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Question 13

The count of user requests from a log of assignments is an example of operational performance measures for which dimension of internal consulting?

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Question 14

The OHRP definition of quality improvement activities includes activities conducted by institutions whose purposes are limited to implementing a practice to improve the quality of patient care and:

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Question 15 Which type of opportunity is identified as “programmatic”?

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HSA 300 Quiz 8

For more classes visit www.snaptutorial.com Review Test Submission: Week 10 Quiz 8

SKIP TO COURSE MENUSKIP TO TOP FRAME TABS Content User Liang Wang Course Health Serv Organization Mgt

Test Week 10 Quiz 8 Started 9/11/14 4:21 AM Submitted 9/11/14 4:22 AM Status Completed Attempt Score 2 out of 30 points Time Elapsed 1 minute out of 1 hour. Instructions This quiz consist of 15 multiple choice questions and covers the material in Chapter 14. Be sure you are in Chapter 14 when you take the quiz. Âˇ

Question 1

Which is an example of an operational performance measure of productivity?

Selected :

Accuracy. Correct :

Contribution. Âˇ

Question 2

Once operating units develop OFI proposals, what is the first step in the programmatic capital review process? Selected :

Governing board approves capital budget. Correct :

Unit rank-orders all its proposals. ·

Question 3

Which of the following is an example of the evaluation of technical proficiency? Selected : Productivity. Correct :

Completeness of data. ·

Question 4

Which type of opportunity is identified as “programmatic”? Selected :

Those that are large in size and few in number. Correct : Those that focus on a single or small group of accountability units. Âˇ

Question 5

What type of analysis studies the impact of alternative forecasts, usually developing most favorable, expected and least favorable scenarios to show the robustness of a proposal? Selected :

Reliability. Correct :

Sensitivity. Âˇ

Question 6

A method of identifying significant changes in measures subject to random variation is called: Selected :

demographic profiling. Correct :

statistical process control. Âˇ Question 7 What is the purpose of the internal consulting operation? Selected :

To effectively implement transformational management of associate teams in all areas of the HCO. Correct :

To provide information, forecasts, tools and analyses in support of evidence-based management.

Âˇ

Question 8

The count of user requests from a log of assignments is an example of operational performance measures for which dimension of internal consulting? Selected :

Client satisfaction. Correct :

Demand for services. Âˇ

Question 9

What is the duty of a compliance officer?

Selected :

To represent the healthcare organization on legal matters. Correct :

To coordinate and integrate responses on topics that present legal implications.

Âˇ

Question 10

Demography, epidemiology, economy and attitudes are considerations of:

Selected :

trends in clinical practice. Correct :

good environmental assessment.

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Question 11

Responding to inquiries about ethics is a fruitful way to implement the functions of the Ethics committee because it:

Selected :

removes the need for a team member to undergo review by the IRB. Correct :

catches team members at a teachable moment.

Âˇ

Question 12

Which is a function of internal consulting support of improvement projects?

Selected :

Developing formal capital requests. Correct :

Testing alternative solutions.

Âˇ

Question 13

What are the three specifications for defining work assignments to external consultants?

Selected :

Prior experience, process and leadership. Correct :

Process, timing and goals.

Âˇ

Question 14

The forecast of community demographics and disease incidence is part of what function of internal consulting?

Selected :

Environmental assessment. Correct :

Community based epidemiologic planning.

Âˇ

Question 15

The OHRP definition of quality improvement activities includes activities conducted by institutions whose purposes are limited to implementing a practice to improve the quality of patient care and:

Selected :

collecting patient or provider data regarding implementation of the practice for clinical, practical or administrative purposes. Correct :

collecting patient or provider data regarding implementation of the practice for clinical, practical or administrative purposes. ==================================

HSA 300 Week 2 Quiz 1

For more classes visit www.snaptutorial.com Question 1

What is the name for a voluntary consortium of HCOs and professional provider organizations that ensures a minimum level of safety and quality in HCOs? • Question 2 A pharmacy is an example of which component of a healthcare organization? • Question 3 The focus of strategic activities is: • Question 4 What is the largest single group of HCOs? •

Question 5 What specific individuals or groups have contributed capital to an organization? • Question 6 What are healthcare organizations that operate multiple service units under a single ownership? • Question 7 Which 1996 federal act established standards of privacy for patient information? • Question 8 The loyalty of stakeholders can be measured. Customer participation is measured by market share while provider participation is measured by: • Question 9 A unit within an HCO that relies on another unit for service is considered a: • Question 10 By what is organizational excellence measured? •

Question 11 Physicians in family practice, midwives and nurse practitioners are examples of providers who provide initial contact with a patient. These are called: • Question 12

What is a state-issued approval for new services and construction of hospitals? • Question 13 What type of provider manages broad categories of hospitalized patients? •

Question 14 What is a formal legal entity that reaches across the panorama of medicine, other clinical disciplines and business to identify and deliver care to its community? •

Question 15 What aspect of transformational management is defined as the ability of an associate to control his or her work situation in ways consistent with the organization’s mission? ==================================

HSA 300 Week 7 quiz 5

For more classes visit www.snaptutorial.com Question 1 Conducting ongoing reviews of community health performance is an example of which function that implements a community health mission? •

Question 2 Which stakeholders are frequently in touch with high-risk and disadvantaged populations? •

Question 3 The most effective community advocacy groups have been:

•

Question 4 What is used to infer and forecast local values when measuring need and demand? •

Question 5 What technique is used to overcome negative impressions of some community health services such as palliative care or preventive activities such as drug management or rehabilitation? •

Question 6 What is an example of risks associated with the primary prevention level focused on the maintenance of health? •

Question 7 What function required to implement a community health mission has components that create a needs assessment? •

Question 8 What is used as the measure of success for many primary prevention programs? •

Question 9 Hospitals and physicians are currently compensated separately on the basis of: •

Question 10 Data for the quality assessment of patient care at nursing homes, home health agencies, hospitals and kidney dialysis facilities are drawn from: •

Question 11 Which is an example of the secondary prevention level used in the early stage identification of disease?

•

Question 12 Health information from which source is virtually always public?

•

Question 13 Which level of disease prevention is most cost effective?

•

Question 14 Promoting an exercise program is an example of which function that implements a community health mission? •

Question 15 Surveys, turnover rates, absenteeism and safety are ways to measure: ==================================

HSA300 week 3 quiz 2

For more classes visit www.snaptutorial.com Question 1 Employees in the least-skilled positions that accept the professional role of agent for the patient are demonstrating: • Question 2 Having requisite abilities that result in effective action and superior job performance is the definition of: • Question 3 Across the disciplines of nursing management, public health and health-services management, competencies such as finance/business acumen, clinical knowledge and quality improvements are: • Question 4 What is a written plan for replacing people who depart from management positions?

•

Question 5 Why implement a “Caught in the Act” program?

•

Question 6 What is the purpose of a PIT?

•

Question 7 What is an organization’s standing multidisciplinary committee that is concerned with biomedical ethical issues and decision making processes and policies? • Question 8 What is a program that uses a mix of mentoring, special assignments and continuing education to identify and address opportunities for improvement (OFIs)? • Question 9 Which of the following is an output-oriented measure of leadership function? •

Question 10 The ethical foundation of transformational management drives most policy in the United States and is reflected in the: •

Question 11 One purpose of cultural leadership is to sustain an environment where all associates are: • Question 12 Who would be considered internal customers to the logistic support team? • Question 13 What is an example of promoting shared values to establish a central moral focus? •

Question 14

To allow stakeholders to seek the solutions best for all, what does the transformational culture emphasize? •

Question 15 Which of these statements demonstrates shared commitment?

•

Question 16 What is the purpose of operational leadership?

•

Question 17 What is the first step towards evidence-based management? • Question 18 What is a reporting and communication system that links each operating unit to the governing board, usually by grouping similar centers together under middle management? • Question 19 Looking up clinical procedures or coaching a new manager are examples of what type of training? • Question 20 What is one reason that high-performing HCOs can thrive under prevailing reimbursement schemes? • Question 21 What is the intent of the knowledge management function to sustain operational infrastructure? • Question 22 Whose duty is it to ensure adherence to the calendar for annual planning? •

Question 23 Which leadership level provides the fact base for all goal-setting activities? •

Question 24

What can be estimated on the basis of the numbers of patients expected and length of time they will require service, plus idle time allowances? •

Question 25 What element is mistakenly cited as a requirement for the transition to evidence-based management, but in actuality is not a requirement? •

Question 26 Monitoring stakeholder groups to identify changes in needs and desires is an activity attributable to which function that sustains operational infrastructure? • Question 27 What is the Library of Work Processes, Protocols and Measures? •

Question 28 What are performance measures for the responsive communication function? •

Question 29 To be successful, accountability must pass the test of control, which means: •

Question 30 Performance measures that reflect the processes they purport to measure are considered: ==================================