TOTAL QUALITY MANAGEMENT

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Critical spares are also tested at suppliers works / stores for conformity to specifications product that are not meeting the specifications are rejected . Payments are made to suppliers only after acceptance of product / service . ii.) Inspection and testing of major equipment are carried out at supplier ‘s premises . Dispatch clearance is given by engineering department subsequent to department compliance of inspection report recommendation ( Inspection reports , factor test results ) The equipment is inspected at stores and again tested at sites prior to commissioning .

8. PRODUCT REALISATION PRODUCT AND SERVICES PROVISION a.) Control of production and services provision

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