Moving to the aged-care centre

Moving to a new home can be stressful. At Ryman, you’re in safe hands. We can guide you through your move and help you settle into one of our aged-care centres.

Assess your eligibility

You need to be assessed by the Aged Care Assessment Service (ACAS).

ACAS provides information, advice, and support to older people who are having diffi culty living at home. You can contact ACAS yourself, or your doctor can refer you.

ACAS will visit you and talk to you about your lifestyle and care needs to fi nd the best care option for you. After you’ve been assessed, you’ll receive a letter to let you know whether you’re eligible for care services and, if so, what level of care and government assistance you are entitled to.

ACAS contact number is 1800 200 422.

Come in for a visit

Choosing the right care centre is one of the most important decisions you will make. Come in to a Ryman aged-care centre and see for yourself what we can off er you or your loved one.

You are also welcome to visit us during the day to join in with the activities on off er. Or you might like to stay at the village for a few days and experience our respite care.

If you need transport to get here, we will arrange it for you.

What will it cost?

Costs vary according to your needs and the type of care accommodation you choose.

Government subsidies may be available to help pay your fees.

Fees for aged care are assessed as follows:

Basic daily fee A contribution towards your daily living costs, such as nursing and personal care, meals, linen, laundry and electricity. All residents other than Australian ex-prisoners of war pay this fee.

Means-tested care fee This fee is determined by your assessable income and assets. You’ll only pay this fee if your income and assets are over the minimum threshold.

Accommodation payment This fee covers your accommodation and may be paid as a lump sum or as a daily fee.

Please talk to us if you would like us to explain this further.

Selecting your room

At Ryman villages, our private rooms provide superior accommodation – the rooms are large and each room has a private ensuite.

The room price (RAD/DAP*) depends on the type of room you select. This will be clearly outlined in your accommodation agreement.

If you have any questions about room prices or payment options, our village manager will be happy to answer them for you.

Applying to move in

Before you move in, you or your representative will need to sign an admission agreement and provide information about your personal circumstances and preferences.

It’s important for us to know this information so we can give you the best possible care and quality of life.

We understand that privacy is important to you. At all times, your information will be treated with sensitivity and kept confi dential.

We will also give you or your representative a charter of your rights as a resident.

Moving and settling in

Feeling nervous and apprehensive is a normal part of the settling-in process. Other residents have faced the same changes that you are experiencing and have made the move surrounded by the caring support of our village team.

Familiarising yourself with everything the care centre has to offer is a great way to keep yourself occupied during those first days. Remember that having the privacy of your own room allows you to enjoy the peace and quiet of your own surroundings.

Your first day

On the day you arrive, you’ll be welcomed, shown to your new room, introduced to the team and other residents, and shown around the care centre. And everything will happen at your own pace.

We’ll discuss your health and personal care needs with you or your representative. Using our electronic care app, myRyman, we’ll develop your care plan that will include your physical, social, spiritual and cultural wellbeing, your personal needs, and your goals.

Through myRyman, you and your representative can be involved in your care plan. A device is located in your private room where your carer or nurse can record daily care tasks for you.

You’ll have a primary caregiver so that you don’t have to repeat your preferences to diff erent team members. Having a primary caregiver also allows you to build relationships slowly.

We want to really get to know you. We are caring for you in your home within the village, so learning all the little things – life experiences, hobbies, achievements, preferences – is important in becoming part of the village family.

Make it your own

We want to make this phase in your life as smooth and enjoyable as possible.

Setting up your room in your own way will help you settle in. You’re welcome to bring your armchair or your favourite pieces of furniture. Displaying your personal belongings around you will help you feel more at home.

Our team members are sensitive to the feelings and processes that new residents can experience. You may have questions, need help, or simply want to chat about how you are feeling. All of our team are here to help, at all times.