NEWS
Veteran RWS Team Members Promoted to Executive Leadership Creating ‘opportunity for others to lead’ t the end of 2020, Retailer Web Services (RWS) announced a new executive leadership team in which all members were promoted from within the organization to lead RWS on its growth trajectory and uphold its mission: to serve independent retailers, helping them realize their dreams through the promise of technology.
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The team began transitioning into and operating in their new roles in January of last year. As COVID-19 began to unfold as a public health crisis and ensuing global pandemic, the new executives were running the day-to-day operations at RWS with founders James Kane Jr. and Jennie Gilbert working alongside them to provide support. Genna Majuta was named chief executive officer, overseeing strategy for the company and transitioning the role from Kane, founder and CEO. Kane continues to be actively involved in the business, functioning in a board level capacity, coaching and providing accountability to the RWS executive team. Majuta has served RWS for 10 years in leadership roles, including chief customer officer most recently, director of customer service and brand manager.
Gilbert added: “For Jim and me, our job has been to create a company that attracts great people and inspires them to work together to solve difficult problems. When that goes well, great products for our customers and new opportunities for bright stars to rise are both created. “We are so proud that over the last several years, every new or vacant role in leadership at RWS was filled via promotions of existing team members,” she continued. “We are confident
Jodie Pierce serves as RWS’ chief operating officer, transitioning the position from Gilbert who has held the role since the company’s inception in 2006. Like Kane, she remains actively involved, serving in a board level capacity to mentor and advise the executive team. Pierce has served at RWS for seven years, having held positions in marketing, as scrum master, and as director of project execution and deployment. Rounding out the executive team are: Chief Technology Officer Jeff Dezso, a 10-year veteran of RWS; Chief Financial Officer Kristen Pietragallo, who has been with the company for seven years; and Chief Growth Officer Adam Gilbert, who has been with RWS for nine years.
the new executive team will take RWS to new heights and the transitions will be seamless for our customers.” RWS customers can expect the same great service and innovative products that help their businesses succeed. The homegrown leadership team emulates the values of RWS founders, who will continue to support them every step of the way; a commitment to high standards remains at the heart of RWS as was shown over the past year. In the first quarter 2021, RWS has delivered enhancements across WebFronts® Level 4, AdRocket™ and the WebFronts Go set of technologies.
“We’ve had the privilege of leading RWS for a long time,” said Kane. “For me, since pre-inception over 15 years ago and Jennie, over 14 years ago as the first team member. It’s time for us to step back and create opportunity for others to lead.”
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RWS Executive Leadership Team (L to R): Jodie Pierce, chief operating officer; Jeff Dezso, chief technology officer; Adam Gilbert, chief growth officer; Kristen Pietragallo, chief financial officer; and Genna Majuta, chief executive officer.
