Business Focus Antigua Issue 40 by Regional Publications

The bi-monthly magazine for decision makers

No.40 â&#x20AC;˘ December/January 2011/12

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the flag of the experienced

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BF No. 40

Contents

DECEMBER 2010 JANUARY 2011 • Issue No. 35

FEATURES Cover Story 39 Antigua & Barbuda Department of Marine Services & Merchant Shipping ADOMS

4 6 08 10 12 14 16

EXTRAS 22 24 26

In The Know

Editors Focus

28 30 32

CFCCU - Member Empowerment in Focus Seagull Inflatables Service Innovation And Export Promotion

Business Briefs

Health & Wellness

72 74 76

The Changing Face of Dentistry Taking Medication Diabetes - A Serious Condition

76 77 78 79

Events page Major Moves Bizz Buzz New Company Registration

REGULARS Business Tech Value Over Cost Information Technology For Todays Business (part 2)

Importance of Risk and AML/CTF Compliance Training New Leadership Competencies How Successful Businessmen, Entrepreneurs built it for themselves.

Money Matters Antigua & Barbuda to convert to Metric System Caribbean governments need to reduce public debt Regulation/Legislation

Environmental Focus

18 20

Sustainable Island Resource Management Mechanism Zoning and Protected Areas 2 | BusinessFocus • December/January 11/12 2 | BusinessFocus • December/January 11/12

BUSINESSFOCUS EDITOR’S FOCUS

Business Focus magazine is published every two months by Regional Publications Ltd (RPL) in Antigua and Barbuda. Publisher: Lokesh Singh Editor: Carel Hodge Graphic Designer: Deri Benjamin Advertising Sales: Gilda Alexander Ann-Maria Marshall Evol Desouza Cover Photography: Joseph Jones Photography: Joseph Jones Johnny Jno Baptiste Carel Hodge

Merry Christmas and a prosperous 2012 from all of us at Regional Publications.

As 2011 comes to a close and we enter 2012, the forecast for the world economy continues to be news of job cuts and hints of a “double dip” recession. The International Labour Organisation (ILO) is forecasting that the world economy is on the verge of a new “job recession”. Labour Commissioner Hesketh Williams admits that though grim, the ILO analysis is a reality for many economies, including those of small island developing states like Antigua & Barbuda. He suggests that the only way out is by attracting foreign direct investment. However, as a people we have to invest in ourselves, supporting the call from the Ministry of Agriculture to “buy local”, is one way of doing so. The Jamaica Manufacturers’ Association (JMA) has reported successes from their “Buy Jamaican…Build Jamaica” Campaign. That island recognised that establishing and maintaining a strong local market is critical to the economy of the nation. The local tourism sector continues to show signs of a rebound despite the negative forecasts for the world economy. This season the local cruise sector reported increases in ship arrivals, while tourism stakeholders continue to successfully find creative ways to market the island. Again Antigua’s participation in the World Travel Market (WTM) in November was deemed a success. On the cover of this our December/January issue, is the Antigua and Barbuda Department of Marine Services and Merchant Shipping (ADOMS). Prime Minister Hon. Baldwin Spencer is the direct line minister with responsibility for marine services and merchant shipping, while Dwight Gardiner is the director of ADOMS. Recently ADOMS launched its mega yacht ship registry as it continues to be an ambassador of the Antiguan flag across the world. The organisation also recognised their four longstanding employees including the director, who has been with the organisation for 30 years. I do hope you enjoy reading this issue of the magazine. Business Focus welcomes your comments and suggestions. Feel free to write to editor@businessfocusantigua.com. read the magazine online at www.businessfocusantigua.com. 4|

BusinessFocus • December/January 11/12

Editorial Contributors: Ingrid O’Marde, Daryll Matthew, Dr. James Sutton, Barbara Williams, Yves Ephraim, Dr. Brian Cooper, Michele Martin, Harold S. Dickenson Jr., Ken Shipley, Marlon Rawlins and Yvelle Charles-Jenkins. Regional Publications Ltd Bryson’s Office Complex, Friars Hill Road, P.O. Box 180, Suite #5A,St.John’s, Antigua Email: Website Business Focus welcomes contributions from professionals or writers in specialized fields or areas of interest. Reproduction of any material contained herein without written approval, constitutes a violation of copyright. Business Focus reserves the right to determine the content of the publication. On the Cover: Prime Minister Hon. Baldwin Spencer & Dwight Gardiner, Director of ADOMS

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BusinessFocus • December/January 11/12

BUSINESS BRIEFS capital move freely, monetary and fiscal policies are harmonized and countries continue to adopt a common approach to trade, health, education and environment, as well as to the development of such critical sectors as agriculture, tourism and energy. The OECS member states are Antigua & Barbuda, Dominica, Grenada, Montserrat, St Kitts and Nevis, St Lucia and St Vincent and the Grenadines. Associate members are Anguilla and the British Virgin Islands.

ANTIGUA PARTICIPATES IN REGIONAL FISHERIES WORKSHOP Deputy Chief Fisheries Officer Philmore James of the Fisheries Division attended the Third Regional Fisheries Programme Monitoring and Training Workshop in Jamaica, in November. He joined 14 other CARIFORUM representatives at the highest level of government and other fisheries with a view to highlight the objectives and benefits of the Caribbean Community Common Fisheries Policy. The four-day workshop formed part of a larger global project to strengthen fisheries management, improve food security and alleviate poverty in 78 African, Caribbean and Pacific (ACP) member states. According to ACP Fish II Programme Regional Manager for the Caribbean Sandra Grant, the initiative “is a four and a half year, EUR€30 million programme funded by the European Union through the EDF. It has been formulated to design and develop planning and management capacities in ACP countries.” The programme supports five distinct areas where gaps have been identified. Grant said in addition to improving plans and policies at the regional and national levels, Fish II will also see results such as reinforcing the region’s control and enforcement capabilities; reinforcing research strategies and initiatives as well as developing business supportive regulatory framework and increasing knowledge sharing at all levels in the sector. The programme will also result in improved legislation and management documents with Caribbean countries also being able to boost their surveillance systems. 6|

BusinessFocus • December/January 11/12

LOWER HOUSE OF PARLIAMENT PASSES THE REVISED TREATY OF BASSETERRE The Lower House of Parliament of Antigua and Barbuda passed the Revised Treaty of Basseterre establishing The Organisation of Eastern Caribbean States Economic Union Act, 2011. The Revised Treaty of Basseterre creates a single economic and financial space covering the OECS and paves the way for further integration. Prime Minister Dr the Hon Baldwin Spencer told the Lower House the OECS will eventually create a single political space in the OECS, “...and so what we are doing here today, we are part of a fundamental, historical development of Herculean proportions.” The Prime Minister added that if the agreements works in the anticipated way, then it was not just a question of us collaborating and working more on the economic front, “but inherent in this is the ultimate goal of integrating the OECS politically as well. That is the ultimate goal.” Prime Minister Spencer pointed out the OECS is already collaborating in areas of functional co-operation such as civil aviation, the currency union, education, the judiciary, telecommunications and pharmaceutical procurement. Antigua and Barbuda signed the Revised OECS Treaty of Basseterre on June 18, 2010 and was the first member state to ratify it. The Revised Treaty establishes the OECS economic union, making possible the creation of a single financial and economic space within which goods, people and

APUA… ”NECESSARY FOR LIFE”

The Antigua Public Utilities Authority (APUA) has rebranded its three business units; water, electricity and telecommunications, under a new slogan “Necessary… For Life”. The rebranding exercise includes a new corporate logo and new logos for each unit. The APUA Corporate Logo was inspired by the colours of the Antiguan flag. Each colour represents one of the business units which are all interconnected into one design emphasizing that although offering different services they are all part of the APUA family. The tagline ‘Necessary…For Life’ represents the fact that APUA is part of the fabric of Antiguan life. Among the changes will be online billing, which will be available to the public in the near future. Customers would receive electricity, water and inet bills online eliminating having to receive a paper bill. They will also be able to manage their accounts and track their consumption habits. This rebranding comes months after the rebranding of APUA PCS to imobile and according to General Manager Esworth Martin was an expensive venture, for which training started in 2007.

BUSINESS BRIEFS

No. 40

the chambers of commerce of the Caribbean and China to deepen ties and build partnerships.

CHINA TO BOOST REGION WITH $1B LOAN The Third China-Caribbean Economic and Trade Co-operation was held in Port-of-Spain, Trinidad and was attended by members of Caricom Governments along with the Chinese Vice Premier Wang Qishan . Qishan was accompanied by other senior government officials as well as a Chinese business contingent, which included business people from finance and investment, light industries and construction, high technology and manufacturing, mining and energy. During the two-day forum, the Chinese outlined six measures to strengthen ties with the Caribbean. The first area is in finance, where China where will provide US$1 billion in loans of a preferential nature for Caribbean countries to boost their economic development. China will set up an earmarked commercial loan of US$1 billion for the co-operation projects on infrastructure construction in the Caribbean. The second area is in “capacity building” where China will provide no less than 2,500 training opportunities for Caribbean countries and 30 vacancies for on-thejob training post-graduate programmes in China. The third area is in environmental protection and new energy. China will assist Caribbean countries in developing solar energy and other small new energy projects. In the fourth area, China will assist in culture, health and education by providing construction of schools in the Caribbean. The fifth area of co-operation is in the area of trade and tourism, where China has pledged support to encourage large exhibition of Caribbeanmade products in China. China also wants

In the sixth area, the Chinese has promised to send agricultural experts to Caribbean countries and launch demonstration agriculture and fishery projects. The Chinese Ministry of Agriculture will sign the Common Initiative on Agricultural and Fishery Co-operation with the Caribbean counterparts to advance agro-processing and agriculture trade.

EMPLOYMENT CONCERNS LABOUR COMMISSIONER

OECS BUSINESS COUNCIL NOW FULLY INCORPORATED The idea for the OECS Business Council was formed in 2009 and with the help of the ECCB. The Council is intended to be a representational private sector umbrella body. It will seek to bring to the attention of the OECS Heads of Government matters that affect private sector as well as recommendations. In September an Interim Conference was held in St Kitts. It was attended by various representatives of Chambers of Commerce including Antigua, Dominica, Anguilla, Grenada, St. Vincent and Kitts & Nevis. The purpose of that conference was to continue dialogue on the establishment of the fully operational OECS Business Council. Intended to serve to address the needs of the private sector in the OECS, since issues faced by each territory is similar, the primary function of the Business Council is to advocate for the OECS private sector and to represent them and their interests to the OECS Union and the ECCB.

Labour Commissioner Hesketh Williams says a report from the International Labour Organisation (ILO) should have all in Antigua & Barbuda concerned. In a grim analysis issued in Novermber, the ILO said the global economy is on the verge of a new and deeper jobs recession that will further delay the global economic recovery and might ignite more social unrest in scores of countries. “We have reached the moment of truth. We have a brief window of opportunity to avoid a major double-dip in employment,” said Raymond Torres, director of the ILO International Institute for Labour Studies which issued the report. Williams said if the prediction is accurate that unemployment levels would rise, Antigua & Barbuda is up for a major economic struggle. He said unemployment was at its highest, and if any economic recovery is to take place, jobs need to be maintained and created. This he said is not currently being seen in Antigua and Barbuda. The Labour Commissioner said only foreign direct investment could pull Antigua & Barbuda out of its economic woes but warned that the country is unlikely to receive such investment, given the global economic situation.

BusinessFocus • December/January 11/12

BUSINESS TECH

VA LUE OVER COST

JUST HOW MUCH IS DESIGN WORTH?

Walking through the busy streets of St. John’s one will undoubtedly witness design on many levels - the flyer offering specials at so-andso, the concert for what’s-his-name and let’s not forget the advert for that new thingamajig that will make your life so much better. But those are only one aspect of design. The daily newspaper has to be designed to effectively use space to communicate as much, or as little, as is necessary. The road signs, license plates, and building information all had to be designed. Good design always communicates a clear message to a desired user group, and designing for different groups usually calls for different approaches. A quick testament would be to look at a financial magazine and then to a sports magazine. The layout, type, context of the adverts, and even the length of the articles will be different. However, there are many other misconceptions to design. In Antigua, and other places, there is a strong belief that knowing how to use software automatically makes you a designer. Imagine what would happen to if such thinking was applied to other trades - I can use a knife, would that make me a surgeon? Sadly businesses are slow at realising the difference between the trained designer and ‘Photoshop user’. Designers have an understanding of how to communicate your ideas and technical aspects of the media that will allow for the most effective results. A trained designer should also help the client to develop a concept into a much better result. That’s the value of a designer and good design work. While companies may decide to go with the cheaper ‘Photoshop user’ and sometimes get good results, too many times companies have had to run to a trained designer or firm to save a 8|

BusinessFocus • August/September 2011

deadline or redo the artwork to a particular quality standard, an effort that’s both costly and time consuming. On my travels, I’ve learnt that companies are becoming very conscious of their brand value and the resources available in such. Though Coca Cola sells millions of bottles/cans of drink every day, their brand value – value of merchandising, selling/buying power, influence and reach – far outstrips this income. Currently Apple’s brand is worth US$153 Bn, and it can be said that is sells a fair number of ‘i’ products to have this worth. But consider that second place goes to Google with a brand value of US$101 Bn, a company that doesn’t ship tangible products. Added to this is that Facebook was the biggest grower for the past year and now has a brand value of US$19 Bn, how is that for a free online social media network? For companies in Antigua, and for Antigua & Barbuda to be competitive, they need to first figure out their brand worth. The days of mass marketing are coming to an end and the era of customisation and specialisation is here. Look at our telecoms industry and you will get a good idea of what I’m referring to. However, these companies are supported by very good design firms and brand managers and marketing teams who have planned and forecasted – and sometimes reacted to – the changing market needs. Being competitive has always been the mainstay of business. However, with easier travel, online accessibility and more competition offering better ‘value for your money’, isn’t it time you sat down with your designer and reconsidered your brand value? As Facebook, Apple, Google and Coca Cola has shown, there is more to gain than lose. By Harold S. Dickenson Jr.

BusinessFocus â&#x20AC;˘ August/September 2011

BUSINESS TECH

I N F ORMATION

TECHNOLOGY FOR TODAY’S BUSINESS

In this article I’ll continue our look at tools that each business should have. In addition to a Smart Phone, Broadband Internet Service, a certified firewall appliance and a reliable data backup solution, each business also needs the following;

You need to make sure that your network cabling is done by trained, competent professionals and not by people who simply pull wires.

• • •

There is a notion that all Antivirus software are good. In fact some can be a downright hoax!

Professionally installed network cabling Antivirus software • IP camera surveillance An email Server

NETWORK CABLING Many businesses are not aware of the critical nature of the network cabling infrastructure that they install to serve their computer network. There are strict standards in the industry that govern how these cables are to be installed for best performance. Many times contracts are awarded based on who provides the cheapest bid for installing the network cabling without regard to the fact that their slow network may be caused by poor and sub-standard cabling installations. The standard that governs computer cabling in commercial buildings is the ANSI/TIA/ EIA 568 Standard. Many business owners do not realize that a kink or twist in a network cable can cause significant negative network performance. 10 |

BusinessFocus • October/November 2011

ANTIVIRUS SOFTWARE

The thinking that all antivirus software are equal, allows some businesses to feel comfortable about using “free” versions of Antivirus software. Companies that offer “free” antivirus software inevitably have a paid version as well. If we stop for a moment and consider that scenario, then it is safe to conclude that the paid version has something of value that the “free” version does not have. Right!? If that is the case then we can surmise that the “free” version does not give full protection. So why then do you feel safe with a “free” antivirus software? Would you trust the use of a dingy to travel to North America by sea? So why trust the security of your data with “free” antivirus software. If you have “free” antivirus software or no antivirus software, your system could be currently compromised and you would not even know until it is too late. Personally I prefer ESET Nod32 Antivirus because it has demonstrated an uncanny ability to detect most security threats.

Find a good Antivirus package and pay for the peaceof-mind! Do note that your antivirus software should protect your system against websites that stealthily load Trojans and viruses onto your PC when you visit a compromised or rogue website. IP surveillance Cameras With increasing levels of crime, IP Surveillance solutions can be a cost effective way of getting evidence of committed crimes or theft. If you do not want the cost of hiring a security firm to watch your premises or you are wary that you may be even a victim of criminal-minded security personnel, IP surveillance may be the best choice for you. It allows you to manage your own security. IP surveillance allows you to watch over your business from home or even while on a business trip abroad. You can even configure your system to automatically send a picture to your smart phone from any camera that detects an intrusion. Added to this, IP Surveillance cameras solutions can allow for the recording of ambient sounds and voices. Since IP Surveillance is very different from the traditional DVR solutions being sold locally, a robber cannot easily identify your video recorder in the same way he can identify a DVR: the DVR will usually be the box with lots of cables hanging out of it. I have heard of stories where robbers have actually taken away the DVR as well. Email Server Whenever, I see an email coming from hotmail.com or even gmail. com with a suggestion of a business offer, I immediately become suspicious. Mind you, the email might most often be legitimate, but in using hotmail or gmail there is a suggestion of anonymity that raises suspicion particularly when you are seeing this email address in your

inbox for the first time. On the other hand, if you see an email like yves@pegasus.ag and the email is purporting to come from Pegasus Technologies, you are more likely to believe that the email is bone fide. Note that this is not always the case but I just want to underscore the initial impression that is made. If you intend to market your business to the world over the internet, I would highly recommend getting your own domain name and email server. I know that many companies exist that offer free web hosting but there are some things one should consider before outsourcing your email services: 1. If the nature of your business violates the laws of the country where your email service is being hosted, then you might have your email intercepted by that foreign government. The gaming industry is one such example. 2. Copies of your email may remain in the possession of the email hosting company. If you have highly confidential business communications you may not want your confidential mail going outside of your company’s walls. In which case you need your own email server. 3. If all of your employees have their email hosted on the internet, then when the internet goes down, internal email communications cease as well. Having your own email server both enhances your corporate image and keeps your confidential internal communications truly in-house. In concluding this two part series, I hope that I have sufficiently raised your awareness-level as it relates to how you stand, IT-wise. Are you truly leveraging the advantages that your basic ICT devices and systems have to offer? Have you ensured that your systems are safe from malicious attacks? By Yves R. Ephraim, Managing Director , Pegasus Technologies email yves@pegasus.ag.

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BusinessFocus • December/January 11/12

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MONEY MATTERS

Antigua and Barbuda to convert to the

METRIC SYSTEM The Metrology Act, 2007 establishes the International System of Units as the legal system of units in Antigua and Barbuda. In accordance with this Act, the Government has commited to the process of phasing out the Imperial System of Units and implementing the metric system as the sole legal system of units for Antigua and Barbuda. The Government will pursue the following general and specific goals and objectives: • Antigua and Barbuda will fully convert to the International System of Units and adopt metric units as the sole system of measurement of physical quantities by the first quarter of 2015. • The transition period permitting the dual use of metric and imperial units will continue. Full conversion to the metric system in specific sectors before the 2015 deadline will be the preferred course of action where feasible. • In the spirit of leading by example, our government has elected the Public Sector as the first sector to initiate to the process of 12 |

BusinessFocus • October/November 2011

complete conversion and operation exclusively in Metric Units. As of the first quarter of 2013, each Ministry, Division, Agency, or Unit of the Government of Antigua and Barbuda shall use the SI in its procurements, grants, and other business-related activities. • Any costs incurred in the conversion to metric units of measurement shall be borne by the affected public and private sector parties and entities. The Government of Antigua and Barbuda will consider a policy of incentives or concessions for the more economically vulnerable sectors of society to facilitate the process of full conversion. • In order to plan, coordinate, and monitor Antigua and Barbuda’s transition to full SI, adoption, a Metrication Advisory Committee shall be established. The Committee will comprise representatives of a range of relevant public and private sector institutions, academia and other organizations, including the media. The Committee will be authorized to create sector sub-committees deemed necessary to oversee specific aspects of the conversion. • The metrology infrastructure of the ABBS, as the National Measurement Authority of Antigua and Barbuda, will be strengthened to internationally recognized standards. This shall include establishing measurement standards that are compatible with the SI and providing accurate calibration and testing facilities, metrology inspection and verification services to trade and industry. • A Metrication Unit will be established within the ABBS to act as a secretariat and assist with implementing the decisions of the Metrication Advisory Committee. The Metrication Unit shall be headed by a specially designated Metrication Officer. This officer will also serve as an ombudsman for planning and full SI conversion.

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BusinessFocus • October/November 2011

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MONEY MATTERS

IMF says Caribbean governments need to reduce public debt Regional governments have been cautioned to tighten their financial regulatory controls. The warning comes from the International Monetary Fund (IMF) as it launched its Regional Economic Outlook released in Bridgetown in October. “Financial sector fragilities in the region are more troubling. In the Eastern Caribbean Currency Union (ECCU), financial sector health indicators have continued to deteriorate,” IMF Western Hemisphere Deputy Director David Vegara said. Making specific mention of the intervention of the ABI Bank and the pending resolution to the British American Insurance Company and Clico, Vegara said that these were “trying times.” He added that public debt continues to be a major problem. “Public debt in most Caribbean countries has increased sharply since the crisis. The increase largely reflects a deep and prolonged economic recession, which has affected debt dynamics,” he said. According to Vegara, countries carrying a heavy debt burden could feel further pressure by a further slowdown in advanced economies. “Greater resolve is required in reducing public debt (which is up over 9 per cent of GDP since the crisis) and resisting fatigue in some countries, where pressure to increases wages and subsidies have intensified. Fiscal consolidation efforts should, to the extent possible, preserve growth and competitiveness by avoiding step cuts in infrastructure spending,” Vegara said.

EASTERN CARIBBEAN AMALGAMATED BANK (ECAB)

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14 |

BusinessFocus • December/January 11/12

The Washington-based institution singled out Barbados, St Kitts & Nevis, the Bahamas and Jamaica for their spiralling debt, which it says exceeds acceptable levels. But even as the IMF has issued its prescription from the Caribbean, a regional financial expert has warned that belt-tightening measures should not cause additional burdens for citizens and residents. “We have to be careful in the region that we do not shoot down the economies of the region by taking very austere measures by attempting to connect fiscal imbalances immediately or for a short period of time,” Executive Chairman of First Caribbean International Bank Michael Mansoor said. Mansoor was among the panellists commenting at the launch of the Regional Economic Outlook. “In these circumstances what we really need to do is to focus on our ability to improve our infrastructure by buying into major financial resources that we have not been accustomed to and we have to work on the other side of the globe, given the fact that on this side of the universe, those economies Europe, US are very constrained,” he added. According to the IMF, the region is finally exiting the global recession. However the fund has warned that growth remains slow and tourismdependent countries are particularly vulnerable to the economic slowdown of larger economies. By Anika E Kentish Used with permission from the Daily OBSERVER

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BusinessFocus • December/January 11/12

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MONEY MATTERS

REGULATION/LEGISLATION

A help or hindrance to credit union development The emergence of the credit union movement in Antigua and Barbuda is a thread in the history of struggle for self-sufficiency and financial control by the masses of the region, who pressured the colonial powers through the riots and disturbances of the 1930s - from St. Vincent & the Grenadines right up to Jamaica – to introduce reforms aimed at easing the tremendous hardships they as former enslaved persons endured. It was out of these regional struggles that workers sought and won the rights to organize trade unions and co-operatives. By the mid-forties, the colonial rulers recognized the need to protect the interests of cooperative members and established a regulatory framework expressed through a Co-operative Societies Ordinance complete with rules and regulations. The responsibility for regulatory oversight of the financial (credit unions) and non-financial cooperatives was vested in a senior Civil Servant, the Registrar of Cooperatives. The Co-operative Societies Ordinance subsequently morphed into the Co-operative Societies Act. The basis and content of the revised Act resulted from years of consultation between credit union leaders, members, financiers, lawyers and other stakeholders which produced model legislation for adaptation or adoption throughout the OECS sub-region.

emphasises the need to maintain at all times, safety and soundness of its operations. It is instructive to note that whilst banks and other financial institutions in the region collapsed under the weight of the shenanigans of overzealous and reckless leadership, credit unions in the Eastern Caribbean remained unscathed, except where they sought to invest money in said banks and insurance companies. It is therefore understandable that the calls for stridency in regulations have emanated from the miasma of corruption in North America and Europe where un- or under-regulated entities ran amok at the behest of powerful lobbyists and industry leaders engaged in thievery and secrecy. But the calls and their necessity to avert another disaster have resulted in decisions ‘to tighten the screws’ on all financial institutions, regardless of their track record, internal regulatory systems and the national governmental attempts to protect the investments and transactions of citizens. It is also understandable but not necessarily acceptable that our national and sub-regional regulators are very much obligated to respond to the calls for heinous regulation.

To date, Antigua and Barbuda is the only OECS government that has enacted the sub-regional model which has also already seen several revisions - debated and passed in 1997 and again in 2010. The Government has clearly been attempting to ensure that the legislation remains able to address current challenges to our financial systems.

In Antigua, the Financial Services Regulatory Commission has replaced the Department of Co-operatives and the Registrar as the supervisor and regulator of the non-banking financial sector. Minister of Foreign Affairs & Foreign Trade in Barbados, Maxine McClean, herself a former director of a credit union was at pains to point out that their Financial Services Commission, now tasked with the role of regulating and supervising the operations of the non-banking financial sector was not designed to stifle and discourage investment nor was it intended to restrict the practices of credit unions etc as they sought to deliver services.

To this end, a consultative process has been established between credit union leadership and the office of the Attorney General. It is commendable that these consultations continue in the midst of the financial crisis that has consumed the entire capitalist systems, a financial crisis the likes of which has not been seen for decades.

There is now acute fear among credit unions in Antigua and Barbuda and in other countries such as Jamaica that aspects of proposed new regulations could compound the already acute problem of inadequate access to funding among their members in their struggle for personal development and financial sustainability.

Regional Governments have been pilloried by the dictatorship of crashing international financial and economic systems with strident calls for sterner legislation and tighter regulations - beyond the provisions of our own Co-operative Societies Act. The threat of isolation from the international monetary systems issued repeatedly through blacklisting and boycotts has forced regional Governments to reconsider for further reform the existing regulatory frameworks within which credit unions and co-operatives now organize for business.

The challenge to sub-regional Governments at the onset of the OECS Economic Union is to ensure that while insisting on the principles of safety and soundness in financial services, regulation must be applicable to the type of organisation, culturally relevant to the users of the services and bureaucratically appropriate. Governments must resist complicity in the stifle and/or demise of an indigenously owned, managed and operated financial movement that has served Caribbean people assiduously for decades.

The regional credit union movement has and is becoming more sophisticated in the delivery of its services and products and it

By Ingrid O’Marde CFCCU

16 16 || BusinessFocus BusinessFocus •• December/January December/January11/12 11/12

BusinessFocus â&#x20AC;˘ December/January 11/12

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ENVIRONMENTAL FOCUS

Demonstrating the Development and Implementation of a Sustainable Island Resource Management Mechanism in a Small Island Developing State. By Delamine Andrew

Yorks & NPDP The Sustainable Island Resource Management Zoning Plan (SIRMZP) creates the platform for economic growth through the strategic zoning of land use activities in Antigua and Barbuda. The SIRMZP was prepared through a series of public and private sector consultations spearheaded by the Development Control Authority (DCA). The Plan seeks to meet the needs of residents who desire: •

more efficient use of land;

•

land use that enhances the quality of life;

•

land use that offers a competitive mix of economic

activities,

•

conserves environmental resources.

The Plan, developed by GENIVAR Trinidad & Tobago, recommends a hierarchy of settlements that entail two secondary towns which would complement the city of St. John’s. The villages of All Saints, and Codrington, in Barbuda, have been identified as the two secondary towns that possess the capabilities to be built upon. In addition to these secondary towns, seven district centres will facilitate light commercial and public sector amenities. By developing compact residential settlements, local communities and regional parishes will acquire distinct identities. Stemming from the concept of mixed use developments, compact settlements will not only reduce traffic congestion in St. John’s city, but will enable vital the delivery of vital services the island. The establishment of mixed-use settlements will support the development of more localized economic growth centres and local employment, thereby enabling many persons to work and shop closer to home. The physical infrastructure of the surrounding environment will be enhanced to create areas that are both functional and aesthetically pleasing. 18 |

BusinessFocus • December/January 11/12

The Plan includes a zoning map for the expansion and development of key industrial sectors, such as agriculture and tourism, as well as areas designated for environmental protection. To maximize the benefits derived from land uses, the plan suggests less intrusive activities that could generate economic and recreational value. Once adopted by Parliament, property developers will be guided by a national agenda that delivers the overall sustainability goals. Efficient land use planning has been used throughout developed countries to drive economies, and societal cultures whilst protecting the environment. The SIRMZP is one of many steps for the sustainable development of Antigua and Barbuda. The adoption of the Plan will also enforce development standards that avert residential developments in disaster risk areas and reduce the intrusive impacts of large industrial developments within residential communities. Through collaborative efforts of the Ministry of Agriculture, Housing, Lands and the Environment, the SIRMZP is only a small yet significant deliverable as part of a much larger project titled: Demonstrating Sustainable Island Resource Management Mechanism (SIRMM) project. The GEF funded SIRMM project, originally developed and implemented by the Environment Division, seeks to attain sustainable development in Antigua and Barbuda through the efficient management of environmental resources. The SIRMZP Plan is an update of the National Physical Development Plan (NPDP) that will guide future land use developments to attain both economic stability and environmental integrity. The Plan is scheduled for Cabinet discussions in November 2011. Copies of the Plan can be obtained at the offices of the Environment Division and Development Control Authority. Alternatively, an electronic copy is available at www.gefantigua.org. For further information email the SIRMM project at sirmmab@gmail.com.

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BusinessFocus • December/January 11/12

| 19

ENVIRONMENTAL FOCUS

Zoning and Protected Areas Is It

FAIR to all Concerned???

I am free to own property. To deny the right to own property would be against the principles in the Constitution of Antigua and Barbuda. To allow me to own property and yet deny me the freedom to use it for reasonable purposes can be just as tyrannical as to deny me the right to own it in the first place. Countries often use planning and zoning laws to restrict behavior and freedom. For instance, it is required to have a certain amount of square footage of land upon which to build a dwelling. That is not an unreasonable requirement, considering that with an unreasonably small lot, one dwelling would infringe upon the neighboring property and the property rights of others. Zoning amounts to the regulation of one’s use of one’s land and home and business in favor of how others prefer. In a democratic society these others are usually representatives of the majority, although very often they become nearly independent agents who can dictate 20 20 || BusinessFocus BusinessFocus •• December/January December/January 11/12 11/12

the ways land and buildings must be developed. Historic preservation and Environmental groups lobby incessantly to rule us in these regards. The basic reason for this has to do with protecting the members of the majority from the choices of members of the minority, choices that the majority would find objectionable. Thus the typical announced objective of a zoning regulation is to preserve the features that majority of the community prefers within a neighborhood and to keep out undesirable development. Over the past few years several instances have been raised where private lands that have been considered desirable for protection and zoning have been earmarked for development by the proprietors. Our National Parks Authority was established to, among other things, control development in an area that effectively covers 5% of the landmass of Antigua, ostensibly to ensure that any development of

land in the area does not affect the historical significance of the area. While the principles behind the establishment of the National Parks Authority and other zoning regulations are noble, several troubling issues are raised: • Is it right that persons who own lands in an area now declared a protected area, particularly those who would have invested huge sums of money for the acquisition of said land, must now be constrained by the requirements of the National Parks Authority, or any other in determining their ability to develop those lands? • If these lands were acquired prior to the establishment of these Authorities and zoning regulations should the proprietors be required to be governed by them? • Is it a reasonable expectation that if a proprietor is now precluded from developing his land in the manner he wishes he should be compensated for the loss of use of that property, including future earnings?

These questions are not meant to be facetious, but rather they are intended to provoke discussion among the relevant authorities since this issue is likely to raise its head repeatedly. I firmly believe that there must be guidelines that manage our physical development and the protection of our natural environment. These guidelines though, ought not to be crafted in a manner that jeopardizes the investment in property that had been made prior to the implementation of such. I suggest that the Authorities continue to engage the public on this matter with the view of arriving at mutually acceptable potision. By Daryll S. Matthew Land Surveyor/ Geographic Information Specialist Total Development Solutions Inc.

Daryll Matthew is a Licensed Land Surveyor in Antigua and Barbuda and has attained a Masters Degree in Geographic Information Management from The International Institute

• What about the property taxes that have been paid?

of Aerospace Surveys and Earth Sciences in Holland.

• Can Government afford to offer compensation at fair market value in a reasonable time as required by law?

and Chief Lands Officer in Antigua and Barbuda. He now

• If Government cannot offer compensation then what?

Land Office, a Division of Total Development Solutions.

Mr. Matthew is a former Senior Environmental Officer engages full time in Land Surveying and Consulting at The

BusinessFocus • December/January 11/12

| 21

IN THE KNOW

The Importance of

Risk and AML/CTF Compliance Training

Antigua credit union delegation and Ms Martin Presenter at 9th Annual Credit Union Summit in Greneda August 2011 Over twenty business categories are now being classified as Financial Institutions (FI) under the Anti-Money Laundering (AML) and Combating Terrorist Financing (CTF) Law (see side bar). Consequently these businesses are now required to implement a training program. Money Laundering related loss for governments is estimated in billions of dollars world-wide. This illegal activity has the power to destabilize the economy of countries by mingling illicit funds into the legitimate financial systems of a country. As a part of Antigua & Barbuda commitment to international organizations to combat Money Laundering and Terrorist Financing, regulated businesses shall accept only those customers whose Source of Wealth and Funds can be reasonably established as legitimate. The primary responsibility for this function lies with the front-line staff who are in direct contact with either new or existing customers. Designated staffs whose duties require knowledge of applicable aspects of the AML/CTF must be trained to know the true identity of the customers. This identification process is called Know Your 22 || BusinessFocus BusinessFocus •• December/January December/January 11/12 11/12 22

Customers (KYC). Minimum KYC requirements include the collection of identifying information such as: Name; Address; Date of Birth-if individual; Identification Number. Staff training must also include: regulatory requirements; personnel’s responsibilities; internal AML/CTF procedures; and risks associated for non-compliance. It is vital to ensure the training is tailored to the staff’s specific responsibilities. After training, staff must be able to: identify whether the client is acting on his/her own behalf; identify the beneficial ownership for all new or existing relationship; conduct Enhanced Due Diligence on customers that may pose a higher risk to the business such as Politically Exposed Persons Employees should be aware of the respective Red Flags that pertain to their industry. Red Flags are indicators as to which customers may warrant additional attention based on entity type, geography, product usage, activity or other factors. AML/CTF training should occur at least once a year. In addition, an overview of the AML /CTF requirements typically should be given to new staff during employee orientation. Training should encompass information related to applicable business lines. For example, a Car

Type of businesses mandated by law to screen customers Dealer should provide specific example of a regulation application as it relates to the sale of cars. Training is an ongoing process and should incorporate current developments and changes to the AML/CTF as well as any other related regulations or law. Changes to internal policies, procedures, processes, and monitoring systems must also be covered as part of the ongoing training. Every regulated business must have a designated AML Compliance Officer. Compliance officer periodic training must include industry relevant activities. These can take the form of specialized seminars, association conventions or conferences. On an Annual basis the Board of Directors and Senior Management must be trained on: changes and new developments in the AML/CTF; its related regulations and directives; and the Office of National Drug and Money Laundering Control Policy (ONDCP) /Financial Intelligent Unit (FIU) of Antigua & Barbuda and Financial Services Regulatory Commission (FSRC) agencies’ regulations/guidelines. While the Board of Directors may not require the same degree of training as operations staff, they need to understand: the importance of AML/CTF regulatory requirements; the fines and penalties of noncompliance; and the risks posed to their business. Without a general understanding of the AML/CTF, the Board of Directors cannot adequately provide oversight, approve policies, procedures, and processes; or provide sufficient resources. The entire training program should stress the importance that the Board and Senior Management place on the business compliance with the AML/CTF and ensure that all Staff understands their role in maintaining an effective AML/CTF compliance program. Having an adequate AML/CTF training program in place for all levels of a regulated business helps to safeguard from Reputation Risk (Negative Publicity); Individual, Corporate Civil and Criminal liability; Fines and Imprisonment.

Attorney & Accountants Car Dealerships Casinos & Gaming Commercial Banks Credit Institutions Credit Unions Dealers in High Value & Luxury Goods Dealers Precious Metal, Art or Jewellery Development Banks Import & Export Insurance Companies International Banks Money Value Transfer Services Mortgage Companies Offshore Banks Real Estate Service Providers Travel & Leisure Trust & Company

By Michelle N. Martin, CAMS, ACA Ms. Michelle Martin is Partner at the List.pro & Compliance Solutions Consultants & President, CEO at Compliance Aid. She possesses over eighteen years of experience in banking, insurance, regulatory compliance, public and private accounting. She is a Certified AntiMoney Laundering Specialists (CAMS) and founding cochair of the ACAMS South Florida Chapter.

BusinessFocus • December/January 11/12 | 23 BusinessFocus • December/January 11/12 | 23

IN THE KNOW

NEW LEADERSHIP COMPETENCIES REQUIRED FOR THE TOP JOB

In the last several decades we have seen unprecedented changes in macro and micro business environments. These include changes in consumer behavior and preferences; increased use of technology, which increases access to information and makes the world smaller; greater innovation and increased globalization. These changes have necessitated a change in leadership and management capability. As such we are finding that the skills and competencies that were relevant to success in the past 24 |

BusinessFocus • December/January 11/12

are not necessarily those that will ensure success in the future. Studies have shown that companies with outstanding leadership teams have a high correlation with profitability, while those with unexcep¬tional leaders have no correlation at all to profitability. I will therefore explore the evolution of leadership skills and competencies over the last several decades; how change in leadership competencies have been impacted or are driven by differences in the generation of leaders and advance that the leadership dynamic will continue to evolve. The New Leadership Profile The below new leadership profile highlights some of the key competencies that are gaining prominence and will support the success of new and emerging leaders. This assumes that the technical skills are ‘table stakes’ and the below are required in addition to the technical. The competencies that take greater priority will vary across companies and based on one’s level within the company. We also assume fast change and uncertainty will be the hallmarks of the next decade.

1. Visionary Leadership The visionary leadership style is the creative, dreamer-aspect of leadership and requires a rich imagination. It calls for the creation of flexible approaches to solving problems, making decisions and achieving strategic goals. They drive innovation and bring new products, services or processes to fruition. Visionary leaders inspire others to question the status quo by embracing change, creativity, and open-mindedness. They enjoy reflecting on global issues, thinking about long-term consequences and pondering future possibilities. They craft a clearly defined vision and develop compelling plans to achieve it. They communicate the vision with passion and pride. They are able to strategically influence others to buy-into the vision and effectively collaborate with all relevant stakeholders to achieve it. 2. Situational Awareness Great leaders must have good situational awareness or market insight. They must have the ability to look beyond the company’s current context to discern future growth opportunities. Leaders must continuously re-assess and re-evaluate the micro and macro environments and how these factors affect their businesses. This also means having access to timely information and building the right structure that is responsive and flexible to take advantage of the opportunities and minimize the threats. Crafting strategy to achieve sustainability in the context of the environment and your own limitations.

3. Leadership agility and flexibility Tomorrow’s leaders will need to be able to manage on the fly. Not only will they need to be mentally agile and flexible, they will need to instil those qualities in their teams, while simultaneously keeping things stable. It is much like trying to run a 100M while tying your shoe laces. They must be comfortable with ambiguity and will have to make some decisions without all the data. With rapid and continuous change, they will need to pre-empt and effectively communicate the change, and provide knowledge to implement the change. As such they would need to be good change managers. 4. People-centred Leadership Leaders should focus on developing organizational capability in a systematic and focused way by harnessing critical skills and managing talent through¬out the organization. They should hold the view that people are a company’s most significant asset and as such strategic investment in the development of people and leaders should be a priority. Emphasis should be placed on creating an environment of continuous learning and the alignment of skill development and people resources to sustain the long term goals of the organization. People-centred leadership involves servant leadership and involves enabling others to do their best every single day through empowerment, delegating, coaching and involving them in decisionmaking. The ability to organize diverse individuals into highperforming, highly energized teams that work well across the enterprise is critical. Great leaders hire and surround themselves with great talent. Balancing individual contribution with team contribution and translating individual and team ideas into action. People-centred leaders build trust and empathy by patiently listening to other perspectives and beliefs without prejudgment. They also demonstrate fairness, honesty, integrity, and humility in their interactions. 5. Results Orientation Achievement of results is one of the leadership competencies that will maintain its high priority despite evolution. At the end of the day it is the achievement of results that justifies a leader’s existence and it is the most transparent measurement of success. Leaders must have a bias for action and be relentless about getting things done in a timely and efficient manner. A strong focus on customer is one sure way to drive business results, that is, the capacity to understand the evolving needs of customers. The notion that having a small group of high-potentials or just a star CEO drives business success is a myth. A critical mass of highly qualified talent is need¬ed to trigger and sustain corporate growth. Companies therefore need to create clear, measurable leadership development targets throughout the company and hardwire leadership development into the company’s performance management, recruitment, succession, and reward processes. In this way, they systematically build the quantity and quality of leaders needed to drive consistent revenue growth.

Tel: (268)562-1531 • Cell: (268) 464-3766 or 725-9904 • Fax: (268) 462-5234 Fitzgerald House. 2nd Floor, 44 Church St, Box 2010, St.John’s, Antigua.

By Marlon Rawlins Country Manager, Scotiabank Antigua

BusinessFocus • December/January 11/12 | 25 | 25 BusinessFocus • December/January 11/12

IN THE KNOW FAIL FAST AND LEARN • THINK OUTSIDE THE RHOMBUS • LISTEN TO YOUR INSIDE VOICE

HOW SUCCESSFUL

Businessmen, Entrepreneurs & Artists built it for themselves. It’s been called the American dream: but in reality it is germane to most people on this planet; the ability for anyone, from any background, to find fame and fortune. But self-made success (usually) doesn’t happen overnight. It is often marked by failures along the way. In fact the average successful entrepreneur experiences three or four failures on his way to success and even great investors like Warren Buffett make costly investment blunders. Through education, hard work and dedication, however, self-made mavens and moguls persevere until they reach the top. Whether you’re growing an investment portfolio, building a business or flexing your creative muscles, I have found that a few key ingredients are always necessary to achieve success. Fail Fast and Learn: The fear of failure has stopped a lot of people from failing at all. However, in the business world failures large or small can build character, experience and most importantly help you overcome your fear of the doing the next big thing! Think outside the Rhombus: This is a bit of a double edged sword. Think ahead too far and people think you are crazy, think inside the box and people consider your business traditional. In my line of business I have always tried to disrupt the status quo. The more unconventional your business idea the more reward your gain when it actually works in the real world. Listen to your inside voice: Most of us don’t listen to the voice inside our heads. Because the ones outside have told us what we should be doing. So for many we have simply decided that we’re going to work in finance or be a doctor because that’s what our parents told us we should do or because we wanted to make a lot of money. When we consciously or unconsciously make that decision, we snuff out that little voice in our head. From then on, most of us put our goals on auto pilot. We mail it in. We have all met these people, they’re nice but they’re not changing the world. I have always been a restless soul; a man in a hurry, a man with a plan. This is not how everyone functions. Some people have a voice that tells them to fight for democracy. Some have one that tells them to become an expert in miniature spoons. When I first started working with computers I knew this was the future, and I have been fascinated ever since. Whatever your voice is telling you, you would be smart to listen to it. Even if it tells you to quit your job, move to China, or leave your business partner. By Ken Shipley Ken Shipley is the young entrepreneur behind Searchantigua.com

26 |

BusinessFocus • December/January 11/12

BusinessFocus â&#x20AC;˘ December/January 11/12

| 27

IN THE KNOW

Empwerment graduants

CFCCU - Member Empowerment in Focus

When the then Teachers Credit Union (TCU), now Community First Cooperative Credit Union (CFCCU) decided to take a “Leap of Faith”, taking a long stride over from Newgate Street to Old Parham Road, that move was part of the wider mandate to execute the objectives of a strategic plan crafted in 2003 and expanded in 2006. The Board of Directors’ report for the year ending December 31st 2005 stated that “the credit union has been able to attract new members and increase its profile as a responsible and competitive financial co-operative, bringing the community closer together.” In 2007, CFCCU conducted a survey among members and non-members alike. The report presented in 2008 stated that although there was public knowledge of CFCCU, there was still room for improvement. The recommendation was that “CFCCU should therefore continue its public education programmes aimed at increasing the knowledge of the nonfinancial and financial benefits of credit union membership.” Essentially, that call was for our credit union to return to roots and embrace fully the fifth co-operative principle – ‘Member Education.’ 28 || BusinessFocus BusinessFocus •• December/January December/January 11/12 11/12 28 28 | BusinessFocus • December/January 11/12

The CFCCU understands that ‘co-operative education is more than advertising a product or distributing information. It is critical to the effective and informed participation of members which lies at the core of the co-operative definition. It means engaging the minds of members, elected leaders, managers and employees to comprehend fully the complexity and richness of co-operative thought and action. The rewritten principle also highlights the importance of educating the young and opinionated leaders about the benefits of co-operation. If co-operatives are to be a part of the solution to many of the world’s problems people must not only be aware of the concept, they must appreciate it and be willing to participate in it. Such active involvement will not occur if people do not understand co-operative enterprise’. A critical aspect of the CFCCU response to the renewed call for education was to organise a series of workshops in financial/money management for a cross section of members, and to extend that activity to Church and Community groups. There have been some innovations. Financial health is not seen in isolation of physical health, general well-being, and retirement planning and other preparations for

old age. A comprehensive seminar presentation has been devised to address these interrelated topics. CFCCU also recognised two additional concerns. There was real need to respond to the observation made by the regional credit union movement that the leadership (officialdom) of the credit unions was aging and ‘taking the co-operative principles with them’. There were large gaps in public knowledge and perception to be filled; firstly in the area of ‘saving for financial and future sustainability’ and secondly about ‘the role and function of the co-operative credit union in our Caribbean society’. It had become clear that the credit union operatives must take the responsibility for helping to expand the knowledge base of our young members about the credit union movement and its place in modern society, about CFCCU itself, about the nature of global entrepreneurship and about governance in institutions such as ours. Thus was born the CFCCU Empowerment Sessions for the 18 – 40 now 18 - 45 age group with the objectives “to develop a greater appreciation for the role of the financial co-operative in our society; to equip participants with the tools for accessing available products and services; and to encourage younger members to offer their skills and talents to their credit union” Participants were immersed in sessions on governance, financial planning and management, origins and nature of credit unions, emerging issues on the financial landscape. In addition, they were introduced to the world of entrepreneurship through the development and presentation of their own group business project. They were also introduced to the business ventures of their peers some of whom were pursuing full time jobs but made time for a ‘side hustle’ which exposed them to the real world of owning their own business. Participants recognized the empowerment they felt through ‘the growth and development of CFCCU and its contribution to the growth and development of young people in Antigua and Barbuda’. One participant described the empowerment session as ‘an excellent learning experience which should be continued overtime as it presents an opportunity to network and make contacts, become financially empowered and provide support to the credit union’. There is a general request to ‘keep this activity going’ and an almost universal commitment to ‘encourage all my family, friends and others to become members of CFCCU’. Another participant described the sessions as ‘the best bundle of hours spent in a long time’.

Saving for a sustainable future CO-OPERATIVE CREDIT UNION LTD.

P r o d u c t s A v a i l able Global Internet Access (GIA) Access your credit union account anytime, anywhere via the Internet. This service is available to all credit union members 18years and older. Members can sign up for this service at our office located on Old Parham Road.

GIA allows members to: • Perform balance inquiries on one or all accounts • Obtain statements for one or all accounts • Transfer funds from accounts • Transfer funds across accounts (from one member to another) • Execute bill payments • Update Personal Information • Request embassy statements

Community First

Individual Retirement Account (CFIRA)

• The CFIRA is available to members 18yrs - 60yrs • Members must not be more than 50yrs to qualify • Participants are required to begin this plan with EC$1000.00 minimum. • A minimum monthly deposit of $100 must be maintained • Interest rate 6% annually, calculated on the minimum quarterly balance • Plan matures at age 60 • Special conditions apply

Some participants have already added to the products and services they had prior to the course. Two have become officials, serving on the Board and Credit Committee. One is working on the production of CFCCU Television ads.

Community First

Empowerment Session No. 2 will contain many of the same elements as the first and participants will, in addition - enjoy the privilege of hearing first hand from Mr. Leon Lourens, the consultant currently assisting the Antigua & Barbuda Investment Authority (ABIA) in the implementation of its Business Incubation project. He will share his knowledge about the importance of developing a culture of entrepreneurship. Graduates of the first class will be on hand as co-presenters and assessors providing support for the CFCCU Management Team and Business Development Officer.

• The CFESA is available to members 0-18yrs • The account can be opened by a parent or legal guardian • Participants are required to begin this plan with EC$500.00 minimum • A minimum monthly deposit of $50 must be maintained • Interest rate 5% annually, calculated on the minimum quarterly balance • Plan matures at age 18 • Special conditions apply

Our intention is to continue to seek innovative ways to provide sound “co-operative” education to our members. We the organizers feel truly empowered to continue with the process of bringing our credit union community closer together. BY Ingrid O’Marde CFCCU

Educational Savings Account (CFESA)

ATM LOCATIONS

Vendors Mall - Heritage Quay CFCCU Office - Old Parham Road

P.O. BOX 1632, OLD PARHAM RD., ST. JOHN’S, ANTIGUA, TEL: (268) 481-3961 / 481-3950 * FAX: (268) 481-3975 EMAIL: teachcu@candw.ag* WEBSITE:www.communityfirstonline.com BusinessFocus • December/January 11/12 29 BusinessFocus • December/January 11/12 | 29 BusinessFocus • December/January 11/12 | |29

IN THE KNOW

SEAGULL INFLATABLES CERTIFYING LIFE RAFTS Seagull Inflatables (SI), is operated by Canter de Jager and Dino Bruschi, and has been operating in Antigua for over 20 years with the distinction of being the only company in Antigua that certifies life-rafts. Dino says initially the company focused solely on life-raft servicing and some inflatable boat repairs, but from 2006 it has expanded tremendously to include servicing of most of the life-raft manufacturers world-wide, repairs and sales of inflatable boats, servicing and sales of all safety equipment connected with the marine yachting industry. Besides being the only professional repair facility for inflatable boats in Antigua, Seagull Inflatables is the only company capable of retubing an entire boat. “This is a specialised affair and we have had great success over the last 6 years in retubing boats up to 27 ft in length”. Some of these inflatables are found on the largest luxury yachts plying the waters of Europe, the USA and of course the Caribbean. Life-raft servicing remains the principal service provided by Seagull Inflatables. “Basically, the servicing of a life raft entails opening the container in a controlled environment, manually inflating the raft and then carrying out specific tests on the rafts to ensure that when they are needed they will operate as they should. Various time-expired items are found in the rafts and these need to be replaced”. Dino added that the gas cylinders also need inspection and some will need a hydro test and refill. “We have the capability to do this in house. As well as life rafts, our next largest service sector is the Personal Flotation Devices - PFD’s. These are opened out, manually inflated and visually inspected; left inflated for a set period of time and then repacked and certified”. These PFD’s are essential equipment on all sea-going vessels and their proper maintenance is vital. Another service offered solely by SI is the programming and service of EPIRB’s - Emergency Position Indicating Radio Beacons. These units have become smaller and cheaper and are now an integral part of every well-equipped cruising vessel. The batteries need replacing every few years, and sometimes they need to be reprogrammed, both of which can be done here in Antigua at SI. 30 |

BusinessFocus • December/January 11/12

“Every year our technicians go to the USA and Europe on courses to keep up with certification requirements and to expand our list of services offered. We have recently signed with Zodiac/DBC which allows us to service commercial rafts made by them. We are the only service station between the USVI and Trinidad capable of doing these rafts,” Dino says. Each manufacturer stipulates the certification period, but generally in the Caribbean rafts need to be serviced annually if used for commercial purposes; annually if not sealed in a vacuum bag; or 2 or 3 years depending on manufacturer’s specs on hermetically sealed bags. The reason for servicing safety equipment is to ensure that in the unlikely event of the unit being needed in an emergency, it operates as it should and save lives. Also, insurance companies are very strict on having all certifiable units up-to-date and ready for use. “Our greatest asset is the ability to adapt to the ever-changing demands of the yachting industry. When we were asked to source safety equipment, we went to the manufacturers and opened up a whole new outlet for equipment which is increasingly being demanded as standard by the regulating authorities,” Dino says.

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| 31

IN THE KNOW

Trade with

SERVICE INNOVATION AND EXPORT PROMOTION

It would seem that companies here at home have built their strategies around who can be the fastest-follower. We’ve mastered copying the methodology in almost every sector without setting our own strategic focus. Have we identified our signature touch or are we just secure in getting lost in the masses? What efforts have been made to create value, to infuse business with identity? Many have asked, “What identity?” Service Providers now have at their access, the global market. They are able to link aptitude and assets separated by geographical location, time, language, culture and business practices in a way that generates value. Global networks are becoming increasingly important. In order to contrive networks, countries around the world are putting both trade export promotion and innovation of services at the top of their agenda. Thus, a service provider can realize their competitive advantage. Service Innovation is about creativity and entrepreneurship, developing services that did not previously exist, or have been substantially redesigned to meet customers’ needs more effectively. Service Innovation should be knitted to the vision and the culture of a company for potential value generation and should be tightly integrated with the strategy of an organization. On the other hand, trade export promotion is a marketing technique aimed at increasing demand. 32 |

BusinessFocus • December/January 11/12

The emphasis on developing networks forces us into integration both regionally and into the world markets. By virtue of competition, there is constant restructuring for efficient allocation of resources and these external forces will also cause businesses to dwindle and eventually eliminate uncompetitive companies. Innovation used to be solely about products, technology and research and development. Now, there is value generation in services. Services have catapulted to a top priority for developing nations. Countries such as China, Brazil and Mexico have invested in trade promotion agencies respectively. They are vigorously promoting the one stop single window service for customers. They have witnessed astounding advances in foreign trade development, which have lead to a direct promotion in the rapid development of their respective national economies which is a significant source of development finance. Exports can also facilitate technology transfer and the development of productive capacities, and can expand employment opportunities and promote sustainable livelihoods To take the example of China, what is the balance between domestic market growth and export growth? It is more complex than just a case of export is good, domestic is bad. The other related issue is regional integration, where neighboring countries such as Japan target similar sectors. Similarly, within the Caribbean region service providers compete with other entrepreneurs in other islands.

The World Bank 2009 Caribbean Report: Accelerating Trade Integration states that the Caribbean region has great potential: it has an English speaking population with relatively high education and literacy levels; wage and salary levels are below developed country levels and the relative proximity to large markets in the American Hemisphere. Yet, it has also been noted that the region have much to gain in collaborating on image building, market intelligence and sector profiling which is achieved through pilot projects and development of policy, institutional, legislative, financial, and implementation frameworks. Some of the measures utilized for promoting foreign trade are: • Information consulting • Market expanding • Training and coaching • Attracting foreign investment • Promoting overseas investment and service trade • Bank support • Credit investigation Serious interest in service innovation and export promotion will require establishing a systematic process for capturing the best ideas and urging the adoption of these services by international markets. Irrespective of concepts from within or outside your company, the entrepreneur must focus on the specific set of capabilities needed to capture, develop, and commercialize the good ideas that surface. Service innovation, can keep you one step ahead of the competition, but only if it is approached with rigor and seriousness of purpose...and of course, promotion. By: Julianne Jarvis Antigua and Barbuda Coalition of Service Industries Inc.

OFFICE: 1 (268) 562.6509 BRITISH AMERICAN MALL • REDCLIFF STREET WWW.USTAYMOBILE.COM BusinessFocus • December/January 11/12

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THE CARIBBEAN’S

L E A D I N G CHANDLERY

Antigua Staff L To R: Nelsida Arias, Junieo Stevens, Yanira Lopez, Louisa Norris ( Store Manager), Darius Defoe, Jerrod Warner Budget Marine Antigua was opened in 1992 just as the Jolly Harbour Marina was receiving its first guests. In the 19 years since, it has grown to be the leading chandlery on Antigua and there is every reason to expect a bright future. The market in Jolly Harbour generally services a smaller size vessel than is common in English Harbour. The smaller vessels bring relatively more business to Antigua because they do not have the large numbers of crew to do their work nor the storage to keep large stocks .Their demands are quite different and require a different approach to the larger “superyachts”. Budget Marine Antigua , like it’s eleven sister locations in 9 other Caribbean territories, has chosen to offer a wide range of basic marine parts that make it possible for a range of boaters, both local and visiting, to more easily maintain their vessels and enjoy the exceptional conditions the area has to offer . In order to do this the Budget Marine group maintains an extensive database and software which allows the company’s staff to easily access information about the products and to advise the customers. The Budget Marine Group functions as a co operative and the locations obtain data and support from the central organization which 36 |

BusinessFocus • December/January 11/12

is located in Sint Maarten and Trinidad. The collaboration allows the group to purchase in volume and to leverage it’s position with the relevant manufacturers. The advanced software stock management and stock forecasting allows Budget Marine Antigua to profile its stock as accurately as possible to provide the highest possible quality of customer service so that the team, which is led by Louisa Norris, can deliver the products quickly and efficiently. Customer service at Budget Marine Antigua is led by Darius Defoe assisted by Jerry Warner, whilst Yanira Lopes manages the warehouse and inventory. June Stephens, in charge of cashing and receivables has been with the company since the first day the doors opened. Her depth of experience in the Antigua marine community is unique. Budget Marine has a very complete website that allows customers to review the offering quickly and easily and selected customers can obtain passwords to allow them to book products and assemble wish lists. The group represents most of the major suppliers to the marine market industry like West System, Jabsco, International Paint, Sea Hawk Paint, 3M Marine, Tohatsu outboards as well as many others.

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ADOMS Antigua and Barbuda Ship and Yacht Registry, the flag of the experienced.

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FEATURE

MESSAGE FROM THE HONOURABLE PRIME MINISTER

BALDWIN SPENCER

It gives me great pleasure to extend congratulations to the Antigua and Barbuda Department of Marine Services and Merchant Shipping (ADOMS) for their service and accomplishments which cannot go unnoticed. Over the past few years the Department under the stewardship of the Director and Registrar General Mr. Dwight Gardiner has expanded and diversified its service base and in so doing has established Antigua and Barbuda as a recognized maritime nation holding her own with much larger developed States. I am proud to be the Minister with portfolio for this particular agency and it has given me great satisfaction to work along with the team to ensure that the goals set forth were achieved and the plans put in place realized so that our fair country could be represented at the highest level in the regional and international maritime community. I would also like to use this occasion to say how pleased I am that the Antigua and Barbuda Mega Yacht Registry (ABYR) has been launched as this will complement the successful commercial Ship Registry that is already in existence and coupled with the experienced team will provide for a rounded, efficient and capable Maritime Administration. Congratulations! May the Department continue on this path of growth and may God bless all your future endeavors.

Hon. W. Baldwin Spencer Prime Minister of Antigua and Barbuda Minister with responsibility for Merchant Shipping and Ship Registration

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Antigua and Barbuda Department of Marine Services and Merchant Shipping The first recorded vessel governed by the ABMSA 1985 under the International Registry was the Motor Vessel LEBSTORM a bareboat chartered vessel from Germany on 17 February 1987. The first permanently registered vessel was the Motor Vessel KANTONE on 26 October 1987. ADOMS acts as the Maritime Administration of Antigua and Barbuda. It is responsible for implementing, monitoring and regulating standards set by the Antigua and Barbuda Merchant Shipping Act and the International Maritime Conventions as required. These obligations apply particularly to the areas of maritime safety, maritime security, protection of the marine environment and the welfare of seafarers.

The Department of Marine Services and Merchant Shipping (ADOMS) acts as the Maritime Administration of Antigua and Barbuda and offers the support of a quality Registry to a demanding clientele operating in an internationally competitive and dynamic industry. It therefore applies the most modern standards of safety with competitive fiscal and other incentives to meet the needs of the ship owner for economic ship operations. ADOMS represents a cohesive body with a modern national legislation, which seeks to enforce the international requirements into the various ship activities. Established in 1986, with the designated Port of Registry, St. John’s, ADOMS has three offices. The principal office is located in Antigua and two branch offices in Oldenburg and Bremerhaven, Germany. Both branch offices are structured into divisions, comprising registration of ships and endorsement of seafarers’ certification in Oldenburg and inspection and investigation in Bremerhaven. The first recorded vessel registered under the Antigua and Barbuda flag was the sailing sloop MAYWARD on 22 March 1946. The early vessels were governed by the British Principal Merchant Shipping Act of 1894 and amendments thereto and since Antigua and Barbuda was a colony of Great Britain then, the local customs department undertook the responsibility of vessel registration. This responsibility was later assumed by the Antigua and Barbuda Port Authority in 1973 on the enactment of the Port Authority Act. To modernize the ship register, the Antigua and Barbuda Merchant Shipping Act, 1985 (ABMSA, 1985) was published 21 February 1985. This piece of legislation provided the foundation for the Department of Marine Service and Merchant Shipping (ADOMS) which began operations in January 1986 when the International Ship Register of Antigua and Barbuda was established. The ABMSA, 1985 was superseded by the ABMSA, 2006 as amended (amended in 2006 and 2007) and is now presently being reviewed.

The activities of ADOMS, include but are not limited to: • The enforcement of international regulations and standards within ADOMS’ jurisdiction and the measures to ensure compliance with ADOMS international obligations as a flag State; • The registration processes for the acceptance of a ship and mortgage (if applicable) onto the Antigua and Barbuda register and alterations of registration details; • The issuance of Endorsements, Dispensations and Seafarer’s Books for all vessels flying the flag of Antigua and Barbuda; • The inspection of ships flying the flag of Antigua and Barbuda in accordance with its own standards, national and international rules and regulations and the appointment of competent flag State inspectors; • The investigation of casualties and their root causes occurring to any ship flying the Antigua and Barbuda flag including reporting to the IMO and consultation and co-operation with other interested States; • The delegation of authority to organizations to act on behalf of ADOMS in conducting plan approvals, surveys, audits, verifications and certification required under the IMO conventions and in accordance with SOLAS chapter XI, regulation 1. ADOMS represents the Government of Antigua and Barbuda on the Caribbean Committee on Port State Control with the Director Dwight Gardiner serving as Chairman. Mission Statement “As the Maritime Administration of Antigua and Barbuda, ADOMS aims to promote an internal culture that consistently targets customer satisfaction through the provision of a quality service that meets their needs; whilst ensuring compliance with international maritime Conventions in the areas of maritime safety and security, environmental protection and the welfare of seafarers” BusinessFocus • December/January 11/12

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FEATURE

ADOMS pursues this mission of assisting its customers in operating their ships by providing guidelines and recommendations for performance optimization and improvement of safety and security in the maritime sector

ADOMS - St. John’s

ADOMS – Oldenburg

ADOMS - Bremerhaven

The Principal Office

3 Registrars

Inspection

Maritime Policy

Crew Certification

Investigation

Permanent Rep to IMO

Administrative Support

Technical Support

4 Registrars

Operational Support

Registration of Yachts Registration of Cargo Vessels less than 500gt

Registration of Cargo Vessels over 500gt

Port State Control

The Antigua and Barbuda International Ship Registry offers high quality service to the Maritime Industry. As a result, it has seen impressive growth over the years. In the last five years the registry had a steady growth on average of about 5% as seen in the chart:

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% Increase

Year

No. of Vessels

No. of Vessels Added

2005

1060

2006

1116

5.28

2007

1165

4.39

2008

1229

5.49

2009

1287

4.72

2010

1355

5.28

In October 2009 the ABISR exceeded it benchmark 10 million gross tons when the vessels LANGENESS and EMMA were registered. Presently there are 1355 ships totaling 10.82 gross tons registered under the flag of Antigua and Barbuda. This reflected a growth of over 5% in the last year. Additionally, there are over 240 locally registered yachts and 30 ships which are governed by the Caribbean Cargo Ship Safety Code (CCSSC). The Antigua and Barbuda International Ship Registry ranks in the top 20 Flag States worldwide for tonnage and in the top 10 Flag States worldwide for number of vessels. In addition, the Antigua and Barbuda Flag is on the International Maritime Organizationâ&#x20AC;&#x2122;s (IMO) White List as a member state giving full and complete effect to the implementation of the International Convention on Standards of Training, Certification and Watch-keeping for Seafarers (STCW 78/95). This Convention sets out the qualification standards for master, officers and watch-keeping personnel on seagoing ships.

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FEATURE

Achievements of ADOMS to date

Dwight with new IMO Secretary General Koji Sekimizu

Over the years the Antigua & Barbuda Department of Maritine Services and Merchant Shipping (ADOMS) has accomplished much in the area of marine services and shipping. Updating of Legislative Framework Central to the strategic thrust for the period 2004-2010 was the up-dating and modernization of the marine affairs and merchant shipping legislation, the Merchant Shipping Act 2006 was amended which governs the operations of ADOMS. The original law governing the operations of ADOMS was passed in 1986. The revision of the law was completed in 2006. There were further amendments in 2006 and 2007. Enactment of Maritime Security Regulations National regulations relating to maritime security mandated by the International Convention for the Safety of Life at Sea (SOLAS 74), and the associated International Code for the Security of Ships and of Port Facilities (ISPS Code) governing port security was enacted in 2004. Organizational Development of ADOMS along ISO Lines

In light of the adoption by the International Maritime Organization (IMO) at its 23rd Assembly in November 2003 of the Voluntary IMO Member State Audit Scheme (VIMSAS) another strategic thrust was the preparation of ADOMS to apply for this audit exercise. This meant intensifying the efforts in crafting and implementing a Quality Management System. In 2010, ADOMS established a Quality Management Manual and procedures written for all the service 44 |

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Germania flying Antigua’a flag

output areas for all three ADOMS offices. The manual has been extended to include the requirements for the Code of Mandatory Instruments. The system was implemented on 1st November 2010 with the external audit completed and passed in March 2011. Strengthening of ADOMS St. John’s Professional Staff

Associated with the organizational development of ADOMS along international quality standards appropriate for maritime administrations was the strengthening of the professional staff at ADOMS St. John’s, based upon the updated organizational structure. This way ADOMS would have in place the management and technical personnel for it to properly fulfill its mandate in conformity with international best practices. The organizational structure was expanded to include and reflect this and positions filled by persons with the requisite training and experience. The staff complement at the St. John’s office is 20 with an overall staff complement of 40 persons. Maritime Affairs Inter-Agency Framework The Maritime Affairs Committee was established to ensure that all departments and agencies of the Government of Antigua & Barbuda (GOAB) that have responsibility for maritime affairs coordinate their respective activities and have clarity as to the obligations and responsibilities of each agency so that Antigua & Barbuda is in full compliance with the IMO mandatory instruments to which Antigua and Barbuda is a party and as such is successful in the Voluntary IMO Member State Audit Scheme (VIMSAS) which is scheduled for the latter part of 2012.

Grow International Ship Register The International Ship Registry has seen steady growth from 2004 to present. In 2003, there were 1,000 ships on the ADOMS International Register. During the period 2004-2010, the International Register continued to grow. By 2006 there were 1,116 ships on the International Register. In 2007 the number grew to 1,165 and at the end of 2010, there were 1,355 ships on the International Register with a gross tonnage of 10.85 grt. To date the registry has 1,386 international ships, 30 local cargo vessels and 268 yachts reflecting 11.1 grt. Diversification of Services The Department of Marine Services and Merchant Shipping was

mandated by the Government of Antigua and Barbuda to diversify its services. In light of this, ADOMS is in the process of positioning Antigua and Barbuda to penetrate the Mega Yacht Market. Feasibility and Market studies were conducted the main results of which indicated that there is a niche market out there waiting to be served but also that this clientele is very different from that of the International Ship Register. Legislation and regulations have been put in place to support this new revenue stream and staff have been trained in the various areas of expertise to ensure that we deliver a first class service to our very exclusive clientele. The official launch of the Antigua and Barbuda Yacht Registry (ABYR) was held in November 2011.

PM Spencer ADOMS director in discussions on expansions to Chrismarine S.A. of Greece

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FEATURE

Antigua & Barbuda

MEGA YACHT REGISTRY LAUNCHED

On the evening of Thursday November 17th, 2011 at the lovely Copper and Lumber Store hotel, staff members of the Department of Marine Services and Merchant Shipping (ADOMS) were joined by colleagues and friends to commemorate the launch of the Antigua and Barbuda Mega Yacht Registry. The evening started with cocktails accompanied by soothing jazz notes from the Bernie Constant Trio followed by speeches from the Director and Registrar General Mr. Dwight Gardiner, the Honorable Prime Minister and Minister with responsibility for Merchant Shipping and Ship Registration, Dr. the Honorable Winston Baldwin Spencer and the Honorable Minister of Tourism and Civil Aviation Mr. John Maginley. Dr. Spencer was credited with the idea of the Mega Yacht Registry and from inception saw the synergy and the potential for expansion and diversification of the Department. Established in 1986 with St. John’s as the designated Port of Registry, ADOMS has 3 offices and is in the process of opening up a fourth in Athens Greece. The principal office is located in St. John’s with 2 branch offices in Oldenburg and Bremerhaven Germany. The Ship Registry of Antigua and Barbuda is a very successful one with over 1300 vessels on the registry reflecting 11.1 gross tones and continues to be in the top 20 listing of international ship registries. The various speakers outlined the transformation that ADOMS has undergone in the past 3 years in order to deliver a superior product and 46 || BusinessFocus BusinessFocus •• December/January December/January 11/12 11/12 46

become an effective Maritime Administration. The Director thanked the Prime Minister for his vision and his support and noted that it was he that had mandated the Department to diversify its product and expand its service to include the registration of Mega Yachts. It is felt that this diversification will complement and add to the existing services currently provided by ADOMS. The Director was congratulated for the growth and success of ADOMS during his tenure and encouraged to surpass the goals that had already been achieved such as the implementation of a Quality Management System and successfully completing an external International Organization for Standardization (ISO) audit earlier this year. It was noted that this was a feat that very few organizations in the Caribbean have achieved. Mr. Gardiner expressed his gratitude to his staff and the Government in assisting to realize this vision and one got the distinct impression that although much had been achieved in a relatively short space of time, that this was only the beginning of the manifestation of his dreams for the Department of Marine Services and Merchant Shipping and Antigua and Barbuda as a maritime nation. We would like to extend our congratulations to the Department on this historic occasion and we look forward to seeing further accomplishments.

Antigua and Barbuda:

A GLOBAL SHIP REGISTRY Finding a success story to tell in a small developing Caribbean nation is rare. The short story which follows signifies a very profound quest of one small nation, Antigua and Barbuda, to compete with the international giants of shipping registries. And, it is a story worth telling. After conducting research to write this story, I came to the realization that, the efforts required to be competitive and remain successful in the top ranking of ship registries globally are harder, much more demanding and difficult. Yet, this small developing State nation’s Registry of Antigua and Barbuda is poised steadfastly on the road to growth, prosperity and economic sustainability. The Antigua and Barbuda Department of Marine Services and Merchant Shipping (ADOMS) is responsible for the registration of ships globally and regionally under the flag of Antigua and Barbuda. The Ship Registry of Antigua and Barbuda is an entity of ADOMS and has become a global and impressive ship registry of which Antiguans and Barbudans should be enormously proud. The mission of the Ship Registry is deliberate. It is strategic and persistent in its appetite to become the “go to” ship registry worldwide while promoting an internal culture which consistently targets customer satisfaction in quality service through guidelines, recommendations for performance optimization, safety improvements and security in the maritime sector. The Antigua and Barbuda Ship Registry has grown progressively, exponentially, and remarkably upwards in the global ranking of ship registries since its inception in 1986 and notably within the past five years. Currently, it ranks in the top 20 Flag States for tonnage and in the top 10 Flag States worldwide for number of vessels. This Registry is increasingly recognized by the international maritime community for improving its safety record, growth and strong experienced professional and competent human resources. The flag State of Antigua and Barbuda is on the “White list” of all major Memorandum of Understanding or “MOUs” on Port State Control; the most rigorous is the Paris MOU having adopted an effective and successful concentration inspection campaign previously, and which is now replaced by a more comprehensive new inspection regime. Because a vast majority of Antigua and Barbuda flagged vessels are owned by Germans and trade predominantly within Europe, the flag Administration of Antigua and Barbuda is quite vigilant and proactive in its approach to seaworthiness of its vessels. The flag Administration has been consistently on the Paris MOU for the past five (5) years and is certified according to ISO 9001:2008 standards. The leading forces at the helm of this remarkable success story are the Government of Antigua and Barbuda, led by the Honourable Dr. Baldwin Spencer, Prime Minister and Minister responsible for the Antigua and Barbuda Department of Marine Services and Merchant Shipping and Dwight C. R. Gardiner, Director and Registrar General of ADOMS.

According to the Honourable Prime Minister, “My vision and mandate are for Antigua and Barbuda nationals to be trained in the maritime industry and I have sanctioned a programme designed to expose our nationals to seafaring as a maritime career while enhancing maritime capacity building nationally resulting in their exposure to and accessing seafaring as a viable maritime career.” As the Permanent Representative of Antigua and Barbuda to the International Maritime Organization (ILO) in London, England, Dwight C. R. Gardiner has tactically and strategically overseen the evolution, growth, and diversification of the Antigua and Barbuda Maritime Administration at a global level. His cumulative years in the Maritime Industry and his formidable educational and experiential backgrounds have ably prepared and equipped him to lead the evolution of the Antigua and Barbuda Maritime Administration into a reputable, enviable and excellent model (globally and regionally). Unquestionably, the Honourable Dr. Winston Baldwin Spencer and Dwight C. R. Gardiner are leaders and visionaries committed to keeping the Antigua and Barbuda Ship Registry in the top ranking Flag States worldwide for tonnage. These leaders and visionaries have and continue to work tirelessly to place and keep the Antigua and Barbuda Flag on the International Maritime Organization’s (IMO) “White List” as a member state giving full and complete effect to the implementation of the International Convention on Standards of Training, Certification and Watch-keeping for Seafarers. At the “Senior Maritime Administrators of the Caribbean Workshop 2011” held in Port of Spain, Trinidad (February 2011), the State of Saint Vincent and the Grenadines put forward a “Statement of Recognition” motion to recognize and honour three noted leaders. The Statement of Recognition referred to these leaders as “our proverbial prophets” from whom inspiration can be drawn for their dynamism and leadership in Caribbean maritime administration; one of these was Dwight C. R. Gardiner. The motion was passed to honour Dwight C. R. Gardiner as one of the Caribbean’s dynamic and progressive leaders for his current and future leadership in Caribbean maritime administration. When Gardiner was asked to what other factors he credits the quest and remarkable success of this small nation in the global and regional ship registry, he said, “It is a team approach. I give huge credit to the success of this Administration to the diverse, highly skilled, experienced and professional team of the Department. The team works tirelessly to realize the vision and mandate of ADOMS and is totally supportive and committed to the implementation of the goals and objectives of the organization.” The Honourable Dr. Baldwin Spencer, Prime Minister and Dwight C.R. Gardiner continue to demonstrate and provide exemplary leadership in keeping the Ship Registry of Antigua and Barbuda in the top ranking ship registries, globally. This is the remarkable success story of one small nation’s (Antigua and Barbuda) profound quest to ascent to the top ranking in ship registries.

P. Neil Edwards Partner Consultant MIT (Global) Consulting Group Toronto, Ontario, Canada www.mitglobalconsulting.com BusinessFocus • December/January 11/12

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FEATURE

Q&A

DWIGHT

CUTHBERT REVIRRE

GARDINER His passion started at a very early age growing up in the sea port town of Parham and was further fuelled when his family relocated to Fort James in the late 1960s. At Fort James young Dwight was provided with an even clearer vision of what was to become his life’s work as he sat for hours gazing, from a strategic vantage point, at the merchant ships and various tug boats as they made their way to and from the St. John’s Harbour. He asserts that back then he somehow knew that his future was inextricably linked to all things maritime. Mr. Gardiner’s formal involvement in the Maritime sector began after leaving school in 1981. Mr. Winston Gomes the then operations manager of the Antigua and Barbuda Port Authority recruited young Mr. Gardiner to join this organization where he started his career as a trainee pilot. As part of his training and indoctrination he had to deal with all aspects of tug boat operations and the first year of his attachment was spent gaining his sea-legs which involved inter alia the chipping and painting of the tug he was assigned to the “Pathfinder”. During this period, Mr. Gardiner recognized that the industry, though very practical in nature, had evolved to the point where academic training in various maritime disciplines was virtually a must in order to truly excel. And this area being a virtually unexplored territory in the Caribbean provided an excellent niche area for him professionally. He therefore availed himself of every opportunity for further training in the maritime field starting with a Navigation Watch- Keeping Officer’s Certificate Course at the Canadian Coast Guard College in 1983. In 1986 Mr. Gardiner was transferred to the Department of Marine Services and Merchant Shipping as a trainee marine surveyor. He clearly 48 |

BusinessFocus • December/January 11/12

remembers the circumstances to this day where during the summer of 1986 he was approached by the Port Manager Mr. George Benjamin Becoming more familiar with the nature of the industry Mr. Gardiner quietly and deliberately mapped out his future plans and decided that post graduate studies would better position him to function in the administrative role he envisaged, and in 1989 he applied and got accepted to the World Maritime University in Sweden where he obtained a Masters of Science in Maritime Safety Administration (Nautical). His reputation therefore surpasses this region since as this country’s permanent representative to the IMO, he has been accorded various leadership positions in this highly esteemed body over the years. As Director his focus has been on the transformation of the Department to a world class maritime administration and the sensitization of the nationals of this country about the maritime industry and the many opportunities for employment. Mr. Gardiner is committed to the training of more nationals in the industry. His contribution on the regional level is evidenced by his Chairmanship of the Caribbean Memorandum of Understanding on Port State Control since 2008 and the recognition bestowed on him by his peers at the Senior Maritime Administrator’s workshop this year where a statement of recognition of leaders in the maritime community hailing from the Caribbean and who have been in the maritime industry for over thirty years was issued and Mr. Gardiner was one of three persons to receive this high honour.

BF: What sparked your interest in the sea? DG: My interest in the sea started very early as a little boy growing up in the seaport town of Parham. At a young age, my family left Parham Town and moved to Fort James where I was minutes away from the sea and had a bird’s eye view of the Deepwater Harbour channel. While living at Fort James, I became especially fascinated by the ships traversing the waters in the area and I wanted to know and learn more about them; this fascination with ships led to my first job at the Antigua Port Authority after leaving high school. And, the rest as one would say is history. BF: Why was a law degree important in your pursuits of continuous education? DG: A law degree was essential not only to increase my marketability and independence, but also augmented my acumen of qualifications given the legal framework in which ship registries must operate internationally, regionally and nationally.

Further, the acquisition of the requisite formal education, knowledge, skills, development, training, professional expertise and experience have contributed to ensuring my ongoing success. In addition, I am fortunate, in that, the Government of Antigua and Barbuda has given me the necessary exposure and opportunity to contribute meaningfully to the maritime sector. Finally, to employ common parlance, I never say die and I am a firm believer in the adage: once the mind can conceive it, it can be achieved. BF: What are some of the positions you have held at the Regional and International levels? DG: I currently serve a Chairman of the Caribbean Memorandum of Understanding (CMOU) on Port State Control; an organization which has been in existence for 14 years and comprises 15 member States and five observer States within the Caribbean Region.

The business of ship registration is rigorously regulated and this regulation stems from the various legislation governing merchant shipping and ship registration and international maritime conventions established by the International Maritime Organization.

I am also presently serving my country as the Permanent Representative of Antigua and Barbuda to the International Maritime Organization (IMO); a specialized agency of the United Nations which ensures the safety and security of shipping and the prevention of maritime pollution by ships. The IMO comprises 170 member States.

My legal education, comprehension of international law principles, and training as an attorney have enabled me to effectively interpret and apply the maritime conventions involved in the international maritime conventions governing this global industry thereby enhancing the mandate of ADOMS.

At the 25th General Assembly of the IMO in 2009, I was elected Vice Chairman of the Committee convening the said Assembly and in 2010, I was elected Vice President of the Diplomatic Conference on the Revision of Standard of Training and Certification of Watch-keeping Convention (STCW).

BF: To what do you credit your success in the maritime field?

BF: You hold several local and regional maritime positions. How have these contributed to your personal development and the growth of ADOMS?

DG: Without question, my family background and the love and support of my family—these are key to and instrumental in contributing to my ongoing success. My family and background have been the drivers in my motivation to succeed thereby enabling me to acquire the passion for and execute a vision of the maritime sector of Antigua and Barbuda. My success is also due to the passion for the career I chose and the work I do, always having a vision for success and an indomitable spirit in executing that vision.

DG: My personal development and the growth of ADOMS are interconnected. These are interconnected because the positions I hold have assisted me to broaden my perspective about the policies to implement and expand the focus of ADOMS beyond the business of ship registration. I am also strategically placed to apply the knowledge obtained from these positions to inform the national maritime policies of Antigua and Barbuda using the Department as the driver. (For example,

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FEATURE

Q&A

Dwight Gardiner with Minister of Tourism John Maginley the various obligations of the State under the international maritime conventions are met from various points of views; I am able to lobby other maritime stakeholders in Antigua and Barbuda to ensure that the State meets these obligations in their entirety under the conventions; and I have a holistic view of the requirements of the Department to operate as a leading maritime administration while improving my leadership abilities.) The aforementioned factors have resulted in benefitting and or enhancing the expansion and diversification of the Department. BF: How do you establish and maintain partnerships locally and overseas that are needed for the success of ADOMS? DG: I do this by forging and maintaining vital relationships through consultation and communication—these are key factors in establishing and sustaining partnerships. ADOMS has been working assiduously over the years to involve all of our local partners in the maritime affairs committee--a body set up to ensure the participation of all local maritime stakeholders in maritime affairs of the State. Regarding our overseas partners, we have two offices in Germany as German ship-owners generate 85% of ADOMS’ business. Therefore, we are in constant communication and consultation with our German partners to ensure that the needs of our clients are satisfactorily addressed—timely, effectively and efficiently. To stay current and in touch with our partners, attendance at the meetings of the International Maritime Organization, the governing body of the maritime industry headquartered in London, is very 50 |

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crucial. Information obtained from these meetings and consultations with our colleagues at the meetings directly impact and determine the various actions undertaken by the Department. I have also established and maintained partnerships through the various international and regional positions that I am fortunate to hold while ensuring that ADOMS stays focus on its vision, mission, strategies and objectives; all of the aforementioned work in harmony and are critical to the ongoing success of ADOMS. BF: Can you name some of ADOMS’ vital partners? Some of ADOMS’ vital partners include every organization in Antigua and Barbuda which has the potential to impact the national maritime policy, inter alia, the Antigua and Barbuda Defence Force Coast Guard; Antigua and Barbuda Port Authority; Fisheries Department; Office of the Attorney General; National Solid Waste Management Authority; Environment Division; Financial Services Regulatory Commission; Local law firms and management companies; International maritime financial institutions; International classification societies; and International maritime law firms and ship-owners; all of the aforementioned are considered to be vital partners of ADOMS. BF: ADOMS has attained several international certifications. What was necessary to achieve these milestones? DG: Paramount in the achievement of these milestones is the Government of Antigua and Barbuda sharing ADOMS’ vision, mission and strategy and providing the necessary ongoing support in the execution of the vision, mission and strategy. Most strategically, ADOMS’ embarkation on an aggressive recruitment drive to obtain the necessary knowledge, skills,

expertise, experience and overall competencies in personnel to lay the platform on which we could build and on which we could achieve these accreditations. This business is very specialized and Antiguans and Barbudans prior to now have not been exposed to the administrative side of this industry, but this is changing due to the number of Nationals who are currently working in the Department in various capacities and understudying their overseas colleagues. Eventually, the people of Antigua and Barbuda will gain the requisite competencies to assume these positions in the future. Additionally, many of our indigenous employees have obtained development and training and are continuously learning and mentored in various aspects of this business as we seek to empower our people. And, equally critical is the dedication of the diverse employees I have been fortunate to amass within the ADOMS organization; qualified employees who are passionate about their career, professionalism, the Department and sector. BF: What has it taken to establish Antigua and Barbuda as one of the top ship registries in the world? DG: Most importantly and critically, it has taken passion, vision, and steadfast commitment from the Government of Antigua and Barbuda. Specifically, the support of the Minister with responsibility for ADOMS has been vital including the execution of a dynamic yet somewhat fluid Strategic Plan.

The longstanding partnership with our German colleagues and the direct representation in the German market have also been essential factors; including the efforts of the diverse team of staff in our principal office in St. John’s. Further, catapulting ADOMS into the ranking of the global ship registries is also critically due to the diverse human resources I have been lucky to amass in the ADOMS organization and their tireless work and commitment to ADOMS vision, mission, goals and strategic objectives. BF: You have been in the maritime business for 30 years. How have you seen it develop during these years? DG: Over the years, the maritime business has become more regulatory in nature internationally. As a result, one has to adjust and/or adapt to these regulatory changes to keep up with international standards and best practices. It has also become very competitive in terms of significant investment in infrastructure such as modern ports, harbours and cargo handling equipment and upgraded maritime administrations; also, there have been changes in the areas of human resources development, management and technical expertise such as having highly trained and qualified personnel within the specialized areas of the Maritime Industry. Nationally and regionally, we have not viewed the maritime sector as viable and one which provides employment for our people outside of the traditional fishing industry. This perspective is slowly changing as

The ADOMS team in Monaco

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regional governments are increasing the level of awareness of our people to the potential which this sector holds in terms of economic viability, sustainability and job creation. One has to become very proactive with all these changes or risk being left behind. BF: What does a typical week for you as Director involves? DG: I would rather define it as a typical day and then multiply it by seven; this means my duties often require me to work twenty four seven. Thus, a typical day for me begins in my home office at around 03:00 am in order to communicate with our international stakeholders and offices in Europe, respond to e-mail communication generally, and review work which I typical take home. Thereafter, I try to get to ADOMS physical office in St. John’s. Once I am in the physical office it means holding a series of scheduled and unscheduled meetings, engaging in decision-making and generally meeting with government officials and or staff as needed or with others who attend the ADOMS office to meet with me. BF: Your position often requires you to travel. How does this affect your family? It is often a balancing act for me. Over the years, my family has grown accustomed to my travels and adjusts as necessary. However, at times, it can become emotional for all involved. Therefore, certain times of the year are reserved for my family and I reduce my travel and work schedule to maintain not only my family life, but to obtain some personal life balance. BF: For someone to attain and maintain your level of achievement within the maritime industry certain leadership qualities are needed. What would you say 52 |

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are the essential leadership qualities that you possess that have enabled you to achieve your current level of success? DG: Foremost and as previously mentioned, I am extremely passionate about the Maritime Industry. This is a very dynamic sector which usually requires timely decisions from the Government’s level, which can be quite challenging at times, and calls for a person such as myself to be very persistent and tenacious in ensuring the Antigua and Barbuda Maritime Sector is in keeping with international standards and best practices.’ Further, I am described by most of my peers as a visionary in the maritime sphere for I truly believe that every successful plan requires a vision, and a road map so to speak mapping exactly what one wants to achieve; these are absolutely essential and critical elements to the process of achieving one’s goals. I will also confess to being a highly competitive individual by nature and for the most part this quality has significantly assisted me to succeed in and enhanced my career. However, I generally seek consensus in the decision-making process especially as it relates to the ADOMS. I share the view that having total buy-in from my team will contribute to a positive work environment and our overall achievements. This further lends to motivating employees and to the organization accomplishing its mandates. Most importantly as a leader, I possess the ability to make tough decisions in the interest of ADOMS and its mandate. I also possess the ability to establish and maintain strong personal contacts and networks within the maritime sphere, and the ability to draw from these resources when required.

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FEATURE

CAPTAIN JOSE GILLIS

Captain Jose Gillis joined ADOMS in January 1996 and was instrumental in ensuring that the Department achieved its exponential growth, particularly in the area of ship registration. Captain Gillis is described by the Director as the Technical backbone of the Department. Captain Gillis’s attitude to his work is reflected in his favourite phrase `no problem; oh that is no problem’. He remains unruffled by the many varied tasks which confront him on a daily basis and works tirelessly and meticulously to ensure that the client’s needs are met and that the jurisdiction’s reputation as a premier ship registry is preserved. He manages his time well and does not encourage any wastage in this area. Captain Gillis has extensive experience in the industry, having held both seagoing and land based careers. His knowledge of geography is unparalleled owing in no small part to the many countries he has visited over the span of his career. The combined sea and land experience in the industry has undoubtedly augured well for the development of the Department. He recounts the days of the old and the department’s first location comprising three rather small rooms in the building of the Port Authority and a staff of six persons. Captain Gillis is completely au fait with the details of the shipping registry to the extent of memorizing the details of the first registration which took place in March 1946 a sailing sloop under the name of “MAYWARD”, a vessel whose owners were from the British Virgin islands. In essence he has had quite a distinguished career to date with the Department and has contributed in no small measure to its success. Captain Gillis is an adventurous individual having a passion for the sea as well as the air, he is the proud owner of a vessel and a licensed pilot.

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FINANCIAL COORDINATOR MRS LAURILYN DUBLIN Mrs. Laurilyn Dublin is the financial coordinator and has worked in the Department for 20 years; it was her first place of employment. Mrs. Dublin is renowned through the Department for her frankness and forthrightness, in other words one can depend on her to tell it exactly as it is. It is therefore easy to see why Mrs. Dublin has chosen this field of endeavour and is such a natural fit for the position she holds, prudently managing the financial affairs of ADOMS. Financial management requires a specific skill, an aptitude and fortitude to say at times very nicely of course…`no’ and at times `it must be deferred’ and there is no doubt that Mrs. Dublin possesses that skill. She is clearly committed to her job and actively pursues every opportunity for further training in her field; over the course of her employment she has successfully undertaken a number of courses having resolved to keep up to date with the latest developments in her field. She describes her daily tasks as rewarding and fulfilling, particularly if in some small way she is able to allay the financial concerns of her colleagues. Mrs. Dublin has a love for family which is evident when she speaks of her immediate family (she is married to Ivan and is the mother of two lovely girls) and also when she speaks of her many aunts, uncles and cousins of her extended family. She has a passion for travelling, her favourite hunting grounds being the UK and the US. Her greatest desire for the Department is to see its promotion throughout Antigua and Barbuda as locals are not aware that the Department even exists.

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FEATURE

RECEPTIONIST

RETENELLA RETENELLAHARRIETTE HARIETTE BROWN BROWN Mrs Retenella Brown has had a long and distinguished career which culminated with her attachment to ADOMS in 1986. She holds the distinction of working with all six Directors of ADOMS. As the first point of introduction to the Department, this calm disposition serves the Department very well as Mrs. Brown always leaves a positive lasting impression upon the persons with whom she interacts. Do not however, misjudge her gentleness of spirit and think that she is an easy push over, because once convinced that she is correct Mrs. Brown is always firm in her resolve and is unshakeable. Mrs. Brown is the Department’s receptionist but this is a misnomer since she wears effortlessly several other titles and over the years has proven to be quite resourceful. For example it is accepted that Mrs. Brown possesses expert driving skills and it is reported and reliably so, that she handles the department’s vehicle and Mr. Gardiner’s considerably larger vehicle with equal adeptness. There are many stories of Mrs Brown coming to the staff’s recue, even lending them her reading glasses. People always speak about institutional memory Mrs Brown embodies that. Such is the accumulated knowledge that one obtains from working in a Department from inception, being part of its highs and lows; that comprehensive knowledge of an institution which is not recorded. She describes the ADOMS working experience to-date as inspirational, rewarding and insightful and is glad to be part of the history of the organization.

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Free Island wide delivery BusinessFocus • December/January 11/12

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Meet the ADOMS Staff Senior Managers

Dwight Gardiner Director Registrar General

Capt. Jose Gillis Senior Deputy Director Registrar

Linda Wiltshire Deputy Director Corporate Affairs

Capt. Desmond Howell Assistant Director Technical and Registration Affairs

Individual Staff

Lt. Cdr. Wayne Mykoo Head of Division - Maritime Affairs

Katarina McGhie Head of Division, Buss. Development & International Maritime Policy

Michael Newbury Technical Asssistant

Hugh Mack Maritime Affairs Officer

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Colette Cools-Lartigue Manager Human Resources & Admintion

Rosanne Kim Legal Research Officer

Maxime M.V. James Deputy Registrar

Joffiena Augustine Business Development Coordinator

Meet the ADOMS Staff

Joan Ryan Information Officer

Laurilyn Francis Dublin Financial Coordinator

Retenella Brown Receptionist

Anderson Hughes Senior Clerical Officer

Shenica Sebastian Quality Management System Coordinator

Euletta Thomas Filing Clerk

Overseas Staff

ADOMS IID

ADOMS Oldenburg

Capt. Martin Leistmann

Mr. Bernhard Loerts

Mr. Siegfried Ottinger BusinessFocus â&#x20AC;˘ December/January 11/12

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FEATURE FEATURE

DUTCHMAN MARINE SURVEYS AND SERVICES

A marine surveyor inspects the damage and reports his findings, outlines a repair programme, and includes the estimated cost of repairs. These reports include priority and supplementary recommendations. All this is done in accordance with the marine standards recommendations. Surveyors like Mr. de Jager follow the guidelines set out by the local body, such as ADOMS, the International Maritime Organisation (IMO) and classifications societies. Dutchman Marine Surveys and Services Ltd. is operated by Mr. Canter de Jager who had visited Antigua since the early nineties as professional yacht Captain before settling down on the island. Mr. de Jager has logged over 150000 Nautical miles throughout the world and worked for Royal Huisman Shipyard in The Netherlands and for Intrepid Yacht Management in the USA. He gained intensive insight in building, refit and maintenance in the commercial and pleasure marine industry. Marine surveyors are typically accredited with an association and Mr. de Jager is a USSA Master Marine Surveyor # 12505D member and a member of the American Boat Yacht Council # 112947. Dutchman Marine Surveys and Services Ltd. performs pre-purchase, condition valuation, and damage surveys. Mr. de Jager is also licensed to perform surveys on commercial fishing vessels and works parttime for the Antigua Department of Maritime Services & Merchant Shipping (ADOMS) as the designated surveyor for the SCV (Code of Safety for Small Commercial Vessels) and the CCSS Code (Code of Safety for Caribbean Cargo Ships) up the 500 gross tonnage, under identification number 15. Mr. de Jager says that the pre-purchase surveys are the most thorough. When looking at a vessel he is interested in knowing the deficiencies on the boat as well as the accurate value. Surveys can be done at a number of the boat yards on the island, and many times the vessel is hauled out of the water for condition survey. Dive inspections are also done on vessels still in the water. Surveys are also done when boats need repairs after an accident. When boats collide or hit reefs, Mr. de Jager does a detailed description of the damage including pictures which are submitted in a survey report. 60 |

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Dutchman Marine Surveys & Services Ltd. Insurance Damage Purchase Condition Appraisal Project Management Absentee Yacht Management

Canter De Jager Antigua Department Of Merchant Shipping ID # 15 Accredited Master Marine Surveyor U.S. Surveyors Association # 12505D American Boat & Yacht Council # 112947 Cell - Canter + 1-268-720-2957 Ph/Fax work + 1-268-460-1020 Email: dutchmanmarine@gmail.com P.O. Box 2242, St. Johnâ&#x20AC;&#x2122;s Antigua, West Indies

ALL HANDS ONDECK Peter Anthony and Logan Knight are the principles behind Ondeck. Knight is the company’s chief instructor with over ten years maritime training experience worldwide, while Anthony is the chairman and investor in the company. Ondeck is a maritime training and yacht charter company with its Caribbean base in Antigua but with bases in the UK, Charleston USA and Portugal. They have been in Antigua for 5 years providing training for professionals in the yacht industry and leisure sailors from Antigua, the wider Caribbean, North America and Europe. They are accredited to deliver courses by the RYA [Royal Yacht Association] and the UK’s MCA [Maritime and Coastguard Agency]. Training is provided for complete novices to Ocean Yachtmaster [Master 200t], and the courses are relevant to Antiguans and visiting overseas yachtsmen and women alike. Ondeck Maritime Training Antigua has worked closely with ADOMS over the past 2 years to develop one of a few very small number of STCW95 Basic Safety Training Centres in the Caribbean. For Ondeck, this training was a logical extension of its current training portfolio but it needed the support and drive of many other organizations including the Defence Force, the Fire Service and the Government, which ADOMS was in an ideal position to facilitate. The STCW95 regulations are a code of practice that govern many aspects of seafaring including Standards of Training, Certification

and Watchkeeping. The Basic Safety Training course is a ‘must have’ for anyone working on a commercial vessel of any sort in most of the world. It doesn’t teach you to be a mariner, but it does teach you how to react and handle a wide variety of emergency situations. It covers fire safety and fighting, sea survival, first aid and personal Safety and social responsibility, over 5 days of classroom and practical exercises. Whether a person’s role on board is stewardess, chef, deck hand, or captain they all must have this training. This available training now allows more Antiguans to secure work in the shipping and yacht industries overseas and is attracting more overseas students to come here for their training. The availability of a trained workforce can only help in attracting more of the economically vital superyacht business that is worth millions to Antigua. Previously the closest facility to Antigua was in St Maarten. As another benefit, the facility has been used by both the Fire Service and the Defence Force free of charge to conduct and improve their own training. As for future plans, Anthony says, Ondeck and ADOMS are already cooperating regarding the introduction of new captain’s training for boat and yacht operators based in Antigua &Babbuda based on the internationally recognized Boatmaster qualifications and hope to launch this later in 2011.

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FEATURE

THE RELATIONSHIP BETWEEN THE DEPARTMENT OF MARINE SERVICES AND THE ANTIGUA AND BARBUDA COAST GUARD The Department of Marine Services and Merchant Shipping (ADOMS) is Antigua and Barbuda’s Maritime Administration that is responsible for the Registration of ships and managing the country’s Registry by applying national and international safety standards. In fulfilling these mandates, the Antigua and Barbuda Defence Force Coast Guard (ABDF CG), through the nature of its operations, supports ADOMS in a number of areas such as Maritime Search and Rescue, Marine Safety Broadcasts, Marine Investigations, and Oil Pollution Response. Additionally, the Coast Guard’s Operations Centre is used to access the Department’s Automated Identification System (AIS) and the Long Range Identification and Tracking (LRIT) System which are used to track ships and facilitate efficient Search and Rescue (SAR) responses. The ABDF CG is heavily engaged in the area of Maritime Safety as it boards and inspects vessels to ensure that they are in compliance with relevant international safety regulations. There are however, gaps in the law relating to the regulation of small crafts and there are plans to have this situation rectified under the direction of ADOMS with the support of the ABDF CG and other stakeholders. It is anticipated that the Coast Guard will become more involved with vessel inspections when the new law is passed. This will also require ABDF CG personnel to become certified and qualified to conduct Port and Flag State Control inspections so that ADOMS can have a wider pool of inspectors that could assist in making the inspection regime for commercial vessels more efficient. The collaboration between the two organizations also entails the development of human resources where ADOMS has sponsored training courses for a number of Coast Guard personnel in the areas of Search and Rescue and Hydrography. These training initiatives certainly have gone a long way in building capacity and achieving a higher level of professionalism within the ABDF CG. As a spinoff, the ABDF CG is now in a better position to assist ADOMS to meet 62 |

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its responsibilities in a number of key areas that are critical for the efficient operations of the Administration. In conjunction with the other training initiatives as previously mentioned, the Department was also involved in the sponsorship of the ABDF CG’s Commanding Officer to do a Masters of Science program in Maritime Safety and Environmental Administration at the World Maritime University in Malmo Sweden. The ABDF CG is confident that similar opportunities will become available to other members within the ensuing years. The need for the ABDF CG to establish a closer relationship with ADOMS has become even more evident since the Department’s preparation for the Voluntary International Maritime Organization Member State Audit Scheme (VIMSAS). As a member of the Maritime Affairs Committee (MAC), the ABDF CG is required to liaise closely with ADOMS to ensure that its policies and procedure relating to Search and Rescue and Marine Pollution response are in accordance with international standards. In being so organized, the

ABDF CCG is facilitating ADOMS in meeting its objectives so that Antigua and Barbuda as a Member State can be successful in the VIMSAS audit. Another major area of collaboration would be information sharing. As the focal point for the International Maritime Organization (IMO) the Department attends all major meetings of committees, council and the assembly. With a permanent representative to the IMO, ADOMS is able to gather relevant information pertinent to Coast Guard activities which once communicated would ensure that a level of currency in execution of duties is maintained. An excellent working relationship between ADOMS and the ABDF CG has been forged where both organizations and Antigua and Barbuda

First in Quality

by extension are poised to benefit from the synergies that have been established. As one looks to the future, the ABDF CG certainly has the potential to be the operational and enforcement arm in support of ADOMS in the areas of maritime safety and oil pollution response involving vessels of all size and type. However, additional training, qualification and certification of ABDF CG personnel would be required in order to achieve this level of specialization. Both the Chief of Defence Staff of the Antigua and Barbuda Defence Force, Colonel Trevor A Thomas, and The Director and Registrar General of the Department of Marine Services and Merchant Shipping, Mr. Dwight Gardiner, are very committed to the development and enhancement of this relationship and have made it their mandate to foster closer ties between the two organizations.

Selection

& Value

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FEATURE

Ship registration is the process by which nationality is conferred on a ship. The nationality of the ship is the same as the state, which has authority and responsibility over the ship. The ship’s flag symbolizes its nationality and the term “flag state” denotes the state whose nationality the ship has. Registration is effected by entering the ship unto the list of ships on the national ship register after which a Certificate of Registry is issued. A Certificate of Registry is considered to be prima facie evidence of a ship’s nationality. In order that unrestricted access to the high seas does not lead to chaos and abuse, international law lays down a number of rules providing a framework for the exercise of that entitlement of unrestricted access to the high seas. One rule is that all ships using the high seas must possess a nationality and the second rule is that jurisdiction or the exercise of control over a ship on the high seas rest solely with the State, which the ship belongs. A ship possessing no nationality is considered a “stateless ship” and enjoys no protection in international and national law. The stateless ship will be denied entry into most states or ports and will be unable to engage in any lawful trade or excursions. Section 49 of the Antigua and Barbuda Merchant Shipping Act 1985 provides that clearance shall not be granted to any ship until the master of the ship has 64 |

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declared to a customs officer the name of the country to which he claims that she belongs and produces in support thereof the relevant certificate of registry. As a consequence, if the ship attempts to proceed to sea without such clearance, she may be detained until the declaration is made. The granting of nationality to a ship gives rise to a number of international obligations. Article 94 of the United Nations Convention on the Law of the Sea (UNCLOS 111), 1982 and Art 5 of the United Nations Convention on Conditions for Registration of Ships, 1986 mention that any state, including a land-locked country may grant the right to fly its flag to ships but must maintain a public register of these ships. The register should contain at least the items of information spelled out in the Convention. The flag state must also have a national administration which is competent and adequate to ensure that its ships comply with national laws and with all international rules and regulations, such as standards of safety on board and protection of the marine environment. In most cases, the procedures for granting nationality to ships and its related matters are governed by the Merchant Shipping Act or Maritime Code of that State. From the standpoint of international law, each State may fix the conditions which govern the granting of

Registration proves an excellent means of identification, not only for general reference purposes but to provide the legal basis for all commercial contracts; to facilitate court actions (claims and litigation); and to facilitate mortgages and maritime liens. For practical purposes, not all ships (pleasure vessels, fishing vessels or small craft) are required to be registered. The rule for granting of nationality cannot be uniformly applied to all ships. Certain ships may be exempted or may be subject to different rules. In many states, ships not exceeding a certain length usually less than 24 meters or not exceeding a certain tonnage usually less than 15 gross tons are exempted from registration under their respective Merchant Shipping Acts or Maritime Codes. Different states set different criteria for registering ships, such as the ownership, crewing (manning) and management of the ship by nationals, as such different registration regimes have resulted and could be categorized as open, closed and second registers. Open registers allow ships beneficially owned by non- nationals to fly the flag. Closed registers stipulate stringent national requirements regarding ownership and manning (crew nationality) and does not allow non- nationals to fly the flag. On the other hand, second registers established by traditional maritime countries have flexible manning requirements but maintain strict national requirements on beneficial ownership of ships. Over the past sixty years, several open registry countries have emerged and continue to be emerging, thus creating a phenomenon in the international shipping community, providing ship registration facilities or services to ship-owners from other countries.

nationality to ships. Accordingly, Article 94 of the United Nations Convention on the Law of the Sea (UNCLOS 111), 1982 provides: 1. Every State shall fix the conditions for the grant of its nationality to ships, for the registration of ships in its territory, and for the right to fly its flag. Ships have the nationality of the State whose flag they are entitled to flyâ&#x20AC;Ś 2. Every State shall issue to ships to which it has granted the right to fly its flag documents to that effect. Every state maintains ship registers in which particulars of merchant ships, pleasure vessels, fishing vessels, boats and small craft flying its flag are entered. The entry of a ship in the register of a state is known as ship registration. The responsibility for administering the registration of ships is usually entrusted in the Maritime Administration or Maritime Authority of that state.

Essentially, countries operate open registers for economic reasons. The main income comes from the registration of ships and annual fees. Apart from the direct income accruing from fees or levy, economic benefits may accrue indirectly through employment of nationals whether directly or indirectly through the provision of various services to the ship. However, in order to develop and maintain a high quality competitive international ship registry most open registries have to strike a good balance between adherence to high international shipping safety standards of the International Maritime Organization and the commercial concerns of the shipowner as it relates to competitive fees; competitive fiscal and other incentives; efficient and effective legal and administrative infrastructure providing a high level of professional service; simple registration procedures; flexible manning requirements on the nationality of crew; good communications infrastructure; political, social and economic stability; and effective marketing.

Ship Registration is a legal and administrative act by which in addition to nationality, collateral rights and duties are conferred on a ship. These rights include the right for diplomatic protection and consular assistance by the flag state; the right of naval protection and the right to engage in certain activities (fishing or trading between ports of the flag State) within the territorial waters or jurisdiction of the flag state. BusinessFocus â&#x20AC;˘ December/January 11/12

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FEATURE

The Role of Nelson’s Dockyard National Park in Supporting the Development of the Yachting Industry

Nelson’s dockyard began in the age of sail when the navies of England and France were striving for supremacy in the Caribbean and the Dockyard’s history is therefore steeped in sailing ships and their maintenance. As the use of sailing ships declined with the coming of steam powered vessels, so did the importance of the dockyard. However, as yachting began to grow after the end of World War II and yachts began visiting the Caribbean, it is no coincidence that interest in the Dockyard and its potential as a yachting centre began to grow again. As of today, the English Harbour-Falmouth Harbour area has become, the most important yachting centre in Antigua, bringing tremendous economic benefit to the area and to the country’s economy as a whole. The Nelson’s Dockyard National Park was declared in 1984 and the legislation setting up the National Parks Authority recognised the importance of the National Park in supporting the yachting industry which at that time was just beginning to make significant growth. But how does the creation of a national park fit with and provide support to commercial yachting activities? Firstly, as we have mentioned above, the Dockyard, around which the National Park was created, has always been involved in sailing vessels and it is a natural progression from the square rigged naval vessels of the 18th century to the sailing yachts of today. It is therefore entirely fitting that the modern-day dockyard has returned to providing the maintenance and other supporting services to the 66 |

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yachting industry. Instead of being just a museum of the past, Nelson’s Dockyard is a living, working embodiment of both the past and the present. It should not be forgotten that many Antiguans worked as slaves in the dockyard and acquired considerable skills in the various activities surrounding the maintenance of the naval vessels of that time. Perhaps some of those skills somehow survived in the descendents of those slaves and have been revived in the current generation of Antiguans, as there are now a large number of highly skilled Antiguans whose services are sought, not only in the Dockyard and other marinas but are also exported abroad, such as to the East Coast of the US, during the slack season in Antigua. Many of these skills are highly technical dealing with the new materials and electronics of modern sailing vessels. Beside the historical and cultural links between the Park and the yachting industry, there are other reasons for the linkage between the two. The National Park was created not only to protect the historical buildings and artefacts and to preserve a part of Antigua’s history, but also to set aside for future generations a small but very important part of Antigua’s natural environment, for there is no doubt that the Dockyard is set in one of the most spectacular portions of Antigua’s beautiful coastline. So the National Park is also about preserving and the wise use of Antigua’s natural resources. As the evidence for rapid climate change becomes ever clearer, the use of alternative, renewable energy resources becomes more urgent.

One of the attractions of sailing to most of those who practice it, is the joy of harnessing the wind to take you where you want to go - an enjoyable and fitting example of the use of alternative energy. The Park itself is presently engaged in looking at what it can do to reduce its own energy consumption and to use renewable sources of energy where possible. To survive, sailors and yachtsmen have to understand Mother Nature in all her moods and phases. They generally have great respect for and better understanding of the interrelatedness lifeâ&#x20AC;&#x2122;s processes and therefore tend to be more sensitive and knowledgeable about the damage man is doing to his own life support system. The National Park is also about supporting those values of conservation and care for the beauty and bountifulness of our natural heritage.

There is therefore considerable synergy between the National Park and the yachting industry. The existence of the National Park provides an attraction to the hundreds of yachting men and women who come from all over the world to take part in Antigua Sailing Week and the other yachting events or the many who pass through on their sailing trips around the world. They understand that a national park means something special and the return of many boats year after year, suggests that they are not disappointed. It is hoped that future generations of yachtsmen will continue to be attracted to this very special place. By Dr. Brian Cooper

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FEATURE

CMT Corporate Services Limited are key partners in the success of the Antigua and Barbuda Shipping Registry. CMT and its predecessor firms as well as its affiliated law firm (Roberts & Co) have been working with ADOMS for the past 25 years. Sir Clare K. Roberts was instrumental in the drafting of the initial Merchant Shipping Act, when he served as Solicitor General of Antigua and Barbuda. CMT provides corporate management services to international clients wishing to register their vessels under the Antigua and Barbuda flag and in this regard work closely with both the Antigua and German offices of ADOMS.

The Antigua and Barbuda Shipping Registry is established and operated under the provisions of the Antigua and Barbuda Merchant Shipping Act, 2006 and is administered by the Antigua and Barbuda Department of Marine Services and Merchant Shipping (ADOMS). CMT Corporate Services Limited (CMT) is engaged in providing corporate management services to international clients, including the formation of international business corporations. It is regulated by the Financial Services Regulatory Commission under the Corporate Management and Trust Service Providers Act. Under the Antigua & Barbuda Merchant Shipping Act 2006, vessels which are owned by Antigua international business corporations must satisfy the nationality requirements for registration under the Antigua and Barbuda flag. Therefore corporate service providers such as CMT 68 |

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During the past 25 years CMT has seen the Antigua and Barbuda Shipping Registry grow from a fledging registry to a world class registry, currently ranked in the top 20 with regards to merchant shipping and with some 1400 ships on its register. Its Antigua office has grown from a staff of occupying a few tiny offices at the Port Authority Building to its present location. The German office has experienced similar growth. We understand that ADOMS has plans to build a modern state of the art office building in St Johns which can only further enhance its imagine as a world class shipping registry in the eyes of the international shipping sector. The management of ADOMS has indicated its vision of diversifying its market both in terms of the geographical location of its client base and in the types of vessels. To date the Registry has focused mostly on merchant ships with European connections. As part of the diversification process relevant regulations were recently passed to formalize a yacht registry and ADOMS is about to officially launch its yacht registry with emphasis on the mega-yachts. In pursuit of this vision, ADOMS secured their own space as an exhibitor at the

prestigious Monaco Yacht Show held in September 2011. CMT was honoured to be invited to accompany the ADOMS team as a sponsor to this Show. The ADOMS team gave a fabulous presentation and all of us had a chance to see what is the latest in all aspects of the yachting business and to see what our competitors like the Cayman Islands are doing. The launch of the yacht registry is exciting not only for ADOMS but for us as a service provider and we look forward to working with them in promoting and developing this registry. It is hoped that the owners of the yachts will not only register their yachts under the Antigua and Barbuda flag but will also sail their yachts into our ports. A yacht registry will not only provide opportunities for corporate service providers but also for those engaged in the tourism sector and for all those who provide various services to yachts and their owners and crews.

The international shipping business is extremely competitive and the quality of service offered is critical in determining a Registry’s success. From all our dealings with ADOMS, both the management and staff are very cognizant of this and are striving to build and maintain a world class registry that ranks with the best in the business. However, ADOMS does not work in isolation and its success is also dependent on the quality of service offered by its various partners, including CMT, and all those who directly or indirectly impact the operation of the Registry. We at CMT take this opportunity to wish ADOMS every success as it embarks on its new initiatives and we look forward to working with them as they pursue their vision for the Registry. By Alice N. Roberts Managing Director, CMT Corporate Services Ltd

MC Roof Tiles, made in Antigua, attached to Hurricane cat 5 standards

Strong, Secure, Attractive, Economical Traditional “slate” shingle or “clay” Roman tiles available

Cobble Stone Pavers Traditional styling enhances any home Perfect for drives and paths Phone (268) 728 6558 e-mail imcp@apuainet.ag or visit www.imcp.comxa.com for further details

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Welcome to Jolly Harbour Marina Village. Spread over 350 acres, Jolly Harbour is a resort residential community featuring canals with water front and beach-front villas â&#x20AC;&#x201C; all with private moorings for vessels up to 45 feet in length. Built in 1992, the property is comprised of a 150-slip Marina, Super Yacht Terminal and a Boat Yard. Other features of the community include an 18 hole golf course, Gym and Sports Centre. Our Commercial Center hosts a comprehensive retail complex of units with services ranging from boutiques to banks and pharmacy to restaurants. The Jolly Harbor community consists of approximately eight (800) hundred properties and is home to an eclectic mix of both local and expatriate homeowners from territories that include North America, Latin America, Caribbean, the United Kingdom, Switzerland, Germany, Denmark, Italy and Spain to name a few.

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The redevelopment and expansion of Jolly Harbour will result in the construction of a modern and integrated Marina Village to include, vacation and residential real estate elements, oﬃce space, retail outlets, and restaurants. This redevelopment will be the jewel of Antigua & Barbuda. For many years the Jolly Harbour Marina has been host to the Annual Sailing Week xture, the Jolly Harbour Day. The Marina is also home to the Valentine’s Day Regatta, and other Sports Fishing activities celebrated in Antigua & Barbuda. Imagine relaxing in the wonderful Caribbean sunshine, sitting on a porch with wit yachts in view or simply strolling along a glorious white sandy beach before bathing in the warm, turquoise sea. Welcome to Jolly Harbour Marina.

Jolly Harbour

For further details call: Caribbean Developments (Antigua) Ltd: +1 (268) 462 3085 Jolly Harbour Marina: +1 (268) 462 6042 Email: info@jollyharbourantigua.com www.jolly-harbour-marina.com www.islandlivingantigua.com

www.jollyharbourantigua.com

Marina Village

For a complete listing of available real-estate properties and sale information, contact: Island Living Caribbean Real Estate: T: +1 (268) 562 2626 www.islandlivingantigua.com BusinessFocus • December/January 11/12

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HEALTH & WELLNESS

THE CHANGING FACE OF

DENTISTRY

Replacing missing teeth.

There is no doubt, that the most significant stride in the last century for Dental medicine since the discovery of anesthesia, is the specialty of Dental Implantology. Like many major discoveries, this too was an accidental find in 1967. A metal called titanium, which has the extraordinary property, that when inserted under very specific conditions into bone, it will not be rejected by the body, instead it will closely integrate with bone forming a permanent union. This lead to the Dental Implant Revolution over the last 40 years. Over 1 million dental implants are placed every year in the US alone, to replace numerous teeth and provide anchorage for dentures in an ever more demanding and aging population. The concept is the placement of an artificial tooth root, (the implant) into the area where there was once a tooth. After a period of time the titanium implant â&#x20AC;&#x153;integratesâ&#x20AC;? to the bone and a crown is built onto the implant thus completing the process. Well-trained and experienced specialists can make this tooth totally seamless and very aesthetic. The beauty of this procedure is that neighbouring teeth are not involved and the tooth replacement is entirely fixed and non-removable, making maintenance and oral hygiene simple. Dental implants look, feel and function like natural teeth. Historically the traditional alternatives required either the cutting down and modification of otherwise healthy teeth, or the construction of removable dentures. Either way it was always a compromise. Implants can in most cases, eliminate dentures altogether, resulting in a permanent solution that provides excellent aesthetics and function. Today this procedure is considered routine and totally predictable. There are very few cases and conditions where it is not possible.

Dr. SenGupta at work 72 |

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The typical time frame for completion of this type of treatment is usually between three to six months. With modern systems and protocols there is minimal discomfort and disruption to daily life. A sedative is often given to the nervous patient, allowing the procedure

to be safe, efficient and totally pain free. Patients rarely endure the healing time without some form of temporary tooth replacement. Due to the very gentle and careful protocols required of Implants, the placement is far less traumatic than the removal of the teeth in the first place. Patients never have to leave the office after this procedure with compromised esthetics. It is often possible to replace teeth the same day as they are lost minimizing the psychological trauma of tooth loss. Typical examples are as follows: A very common problem faced by many people is loose dentures. Even well made and brand new dentures. There is often insufficient bone left to keep the dentures stable, thus requiring unpleasant glues and pastes and embarrassing accidents. Dentures can be secured by as few as 3 implants for an entire jaw. The ability to eat meat, crunchy vegetables, nuts and even corn on the cob is a stunning life changing experience that many of our patients enjoy on a daily basis. When function and aesthetics are

restored to the center of ones face after years of pains, discomfort, shame and embarrassment it always truly changes our patients from the inside out. Patients not only benefit from the most advanced techniques and procedures, but they can do so, right here at home, in one facility. The Woods Dental Clinicâ&#x20AC;&#x2122;s reputation has spread across the region and beyond, as patients from the UK and mainland Europe, US and all neighboring islands continue to come for comprehensive dental treatment on a regular basis, benefiting from competitive costs and efficiency at the hands of a highly experienced Implantologist of 16 years who has placed and restored thousands of implants. Dr. SenGupta is not only sought after by his patients, but major American Implant companies and institutions who endorses him on the lecturing circuit around the globe, lecturing and teaching professionals the skills of Implantology. By Dr Soumi SenGupta BDS U of Dundee, UK Diplomate ICOI Cosmetic Dentistry and Implantology Antigua

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HEALTH & WELLNESS

TAKING

Medications We sometimes feel that “3 times daily”

is just too much, “once daily” has become a dreaded chore and “apply” is simply an inconvenience. In our minds, that feeling of frustration has only one logical solution….SKIP IT; and so we continue our daily routines conveniently forgetting to “swallow” “instill” or “apply,” while smirking at the doctor or pharmacist who made those suggestions. We pat ourselves on the back for our ingenuity and forget that once upon a time, not too long ago we were sick enough to embrace those same words. Medicines were designed to help us fight disease and other medical conditions. They may help to improve our health or to maintain a certain degree of comfort. Just like any useful invention, medicines must be used correctly if we are to benefit from our therapy (try riding an upside down bicycle). Two important factors to consider are: the route the medicine will take and the form the medicine is in. Common sense will tell us that we can’t swallow an ointment or rub a capsule, but how many of us have opened the capsule and mixed the contents or almost swallowed a teaspoonful of liniment before noticing the “for external use only” label? Medicines use different routes in order to get to their point of action. Some medicines are taken sublingually i.e. placed under the tongue; these are absorbed into the salivary glands with almost immediate activity. Medicines such as ointments, creams and liniments are absorbed through the skin while pessaries and suppositories are used vaginally and anally respectively; these work at their site of application. Using these medicines through alternative routes (e.g. swallowing the sublinguals) may disrupt their therapeutic activity making them ineffective. Although all oral medication goes through the mouth, not all of them act at the same point. Some tablets and capsules may be formulated to work specifically in the liver or intestines; making it necessary to enter the bloodstream before their therapeutic effects can be felt. The intended route of a medicine often influences its’ form. Capsules and enteric coated tablets are formulated to withstand harsh conditions in order to get 74 | BusinessFocus • December/January 11/12 74 | BusinessFocus • December/January 11/12

to their site of action. Breaking open a capsule or a film coated tablet intended for the intestines, may cause its active ingredient to be damaged by enzymes in the digestive tract, acid in the stomach or even moisture in the atmosphere. This renders the medication inactive before it gets to the site of action. Enteric coated medicines also help protect your stomach from harsh active ingredients. Dosing regimens are also important. Therapeutic effects of medicine occur for a set time period; thus, medicines designed for once daily dosing will last longer in the bloodstream than those designed for use multiple times daily. Hence, doubling your morning dose so that you can skip the midday dose is not recommended; you may be overdosed in the morning and under dosed by midday. When using over the counter products always begin with the lowest dose and work your way up. Beginning with higher doses severely limits your choice for alternative therapy when your body has reached the point of tolerance. Inhalers, turbuhalers and diskus are designed for action in the lungs. Misuse of these instruments may result in the prescribed dose being swallowed or exhaled instead of inhaled into the lungs thus losing the therapeutic effect. Completing antibacterial therapy is also important. Unfinished courses of antibiotics can contribute to new strains of more resistant bacteria; this in turn can cause a relapse or can complicate treatment. Misuse of antibiotics has been proven to contribute to the evolution of the superbug which plagues many societies today.

Certain medicines are more effective when taken with food while others are more effective when taken without food. Some Antacids may relieve gas when taken before meals but may target heartburn when taken after meals. A glass of warm milk may fill your stomach but may not necessarily help your therapy since some medicines lose therapeutic activity in the presence of milk. Alcohol and direct sunlight may hinder the therapeutic activity for some medications

CLINICAL LABORATORY

and may intensify the side effects. These conditions can also influence the therapeutic activity of herbal medicines. Thus it is important to speak to your doctor and pharmacist and pay attention to directions on packages of medicines.

Recommendations: • If your schedule is hectic ask your doctor for a dose regimen that’s easy to follow. • read instructions on labels • read monographs which usually demonstrate the correct way to use the products like inhalers

Now certified to perform:

• If you are unsure ask your doctor or pharmacist for advice. By Yvelle Charles-Jenkins Pharmacist

Christine Gillis-Gerard Specializing in home visits. Cedar Valley

The THINPREP Pap Test with its refined and advanced testing protocol, has eclipsed the old-fashioned Pap smear as the only Pap test "significantly more effective" for the detection of cervical abnormalities. It is now the most trusted, most reliable, most comprehensive Pap test available in the world. Ask your doctor about the benefits and advantages of the "new", cost effective THINPREP Pap tesr. Then make it your Pap test of choice! RAMCO BUILDING ST MARY’S ST TEL: 562.7683 TEL: 562.5227 FAX: 562.7684 FAX: 462.1838 Email: medpath@candw.ag

Medpath Lab “Working to reduce the incidence and mortality of cancer of the cervix in Antigua & Barbuda and the Leeward Islands” BusinessFocus • December/January 11/12 | BusinessFocus • December/January 11/12 | 75

DIABETES A Serious Condition

Definition Diabetes mellitus (generally referred to simply as ‘diabetes’) is a metabolic disorder characterized by too much glucose in the blood due to defective insulin secretion, defective insulin action or both. When insulin cannot do its job, glucose builds up in the blood. Types The two main types of diabetes are: (a) type 1 that occurs in young people, has an abrupt onset and associated with ketoacidosis, and (b) type 2 that occurs mainly in older persons, is associated with overweight, lack of physical activity, the metabolic syndrome, and will be the main focus of this discussion. Classification Diabetes is a serious condition with potentially devastating complications that affects all age groups, and classified broadly into microvascular (small blood vessels) and macrovascular (large blood vessels) disease. Pathophysiology It has been suggested that sorbitol (a sugar alcohol) accumulating in cells, causing osmotic stress, is the underlying mechanism for diabetic microvascular complications which include neuropathy (nerve damage), nephropathy (kidney disease resulting in end-stage renal failure) and vision disorders (eg retinopathy, glaucoma, cataract and corneal disease) - diabetes is the leading cause of blindness. Atherosclerosis (waxy, fatty deposit of plaque), which leads to narrowing of arterial walls throughout the body, is the central pathological mechanism in macrovascular disease. Macrovascular complications include heart disease (the leading cause of death in diabetics which occurs 2- to 4-fold more often compared to nondiabetics), stroke, infections, metabolic difficulties, pregnancy, 76 |

BusinessFocus • December/January 11/12

impotence, autonomic neuropathy and peripheral vascular disease (which can lead to ulcers, gangrene and amputation). Risk Factors Risk factors for type 2 diabetes include: • Overweight people with a Body Mass Index of 25kg/m2 or greater • Abdominal obesity • Age 45 years and older • Lack of vigorous exercise each week • Diabetes in a first-degree relative • Prior gestational diabetes or having delivered a baby greater than 4 kg (9 lb) • HDL cholesterol 35mg/dL or lower; Triglyceride levels 250mg/dL or greater • Persons of African or Asian descent • Presence of coronary artery disease and/or hypertension (blood pressure 140/90 mmHg or higher) Diabetes Management Effective management of diabetes requires ongoing diabetes education, regular monitoring of blood pressure and cholesterol levels, support in interpreting and acting on the results of selfmonitoring of blood glucose, lowering the risk and potential impact of serious complications, making informed management decisions about medication, nutrition, physical exercise activity and other lifestyle issues, including daily preventive practices such as good foot care. Self-Management Guidelines Diabetics should understand their condition, what they should do for management and why it is being done. Here are a few guidelines: 1. Ensure you understand the signs, symptoms, causes and

the tops and bottoms of your feet, but not between your toes, after you wash and dry your feet. • Gently smooth corns and calluses with an emery board or pumice stone. Do this after your bath or shower, when your skin is soft. Move the emery board in only one direction. Don’t use over-thecounter products or sharp objects on corns or calluses. • Trim your toenails with a nail clipper straight across. Do not round off the corners of toenails or cut down on the sides of the nails. After clipping, smooth the toenails with an emery board.

management of a. Hypoglycemia b. Hyperglycemia c. Ketoacidosis 2. Understand importance of blood glucose monitoring and use of the results 3. Know conditions under which exercise is not appropriate 4. Learn to detect and manage complications 5. Identify where to access information and resource persons in the community Glycemic Control Optimal glycemic control is fundamental to diabetes management. Both fasting plasma glucose (4.0 – 7.0 mmol/L), 2-hour postprandial levels (5.0 – 10.0 mmol/L) and glycated hemoglobin (A1C) < 7.0 percent correlate with the risk of complications. Postprandial hyperglycemia is a powerful predictor of adverse outcomes. The Diabetes Intervention Study found that in patients with type 2 diabetes, a 1-hour postprandial plasma glucose level <8.0mmol/L conferred the lowest risk of myocardial infarction or death, while levels > 10.0mmol/L were associated with the highest risk.

• Always wear socks or stockings and closed-toe shoes or slippers. Do not wear sandals and never walk barefoot, even around the house. Feel inside your shoes before putting them on each time to make sure the lining is smooth and there are no objects inside. • Wear shoes that fit well. Buy extra wide shoes made of canvas or leather and break them in slowly. • Protect your feet from heat and cold. Wear shoes at the beach or on hot pavement. Wear socks at night if your feet get cold. • Keep the blood flowing to your feet. Put your feet up when sitting, wiggle your toes and move your ankles up and down for 5 minutes, 2 or 3 times a day, don’t cross your legs for long periods of time. • Don’t smoke.

By Dr. James Sutton

Nutrition Nutrition therapy is an integral part of the treatment and selfmanagement of diabetes. Diabetics should meet their nutritional needs by eating a well-balanced diet that should include complex (higher fibre) carbohydrate foods such as corn, brown rice, yam, green bananas, cassava and ground provisions. Supplementation with 10 ug (400 IU) vitamin D is recommended in people >50 years of age, and folic acid (400 ug) for women who could become pregnant. Routine vitamin and mineral supplementation is generally not recommended. Antioxidant supplements (vitamin E, vitamin C or beta-carotene) have not demonstrated benefits in cardiovascular disease outcomes or glycemic control. There is no evidence that dietary supplements such as meal replacements, specialty bars or formulas designed for diabetes are needed for glycemic control, and no studies have identified which foods they displace from the diet. Foot Care Neuropathy is caused by damage to the nerves of the foot from uncontrolled blood glucose levels, which can lead to such conditions as bunions, hammer toes, and collapse of the Charcot joint in the middle of the foot. Good foot care can help prevent these common foot problems before they cause serious complications if you: • Adhere to proper nutrition, exercise, and diabetes medication. • Keep blood glucose level within the recommended range. • Wash feet daily in warm, not hot, water with mild soap. Do not soak your feet. Dry them well, especially between the toes. Check your feet every day for sores, blisters, redness, and calluses. • If the skin on your feet is dry, keep it moist by applying lotion over BusinessFocus • December/January 11/12

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BIZZ BUZZ CALM Festival The Caribbean Arts, Literature & Music (CALM) Festival in 2011 is slated to become an annual, selfsustaining festival in the future. With the first event held on November 4, a total of six events; a mixture of poetry, song, dance and pan, will be available for persons to engage in. With the events spread across various locations within Antigua and Barbuda, the festival culminates with a pan concert “Yuletide Pantasee: Life in the Keys of Pan” on December 17th & 18th. This 2-day affair features school and church bands on Saturday, and community/ conventional and pan jazz bands on Sunday (along with recognition of Halcyon Steel Orchestra’s 40th years of music ambassadorship for Antigua & Barbuda). Both days will feature a “Christmas Village” that will include a Christmas-themed, multicultural food fair, and vendors.

According to cofounder of the Sunshine Awards Hall of Fame, Dr Hollis “Chalkdust” Liverpool, “Every year, Sunshine Awards brings a bit of sunshine into the lives of those steelband and calypso artists and friends of the arts with a view to lighting up their path, that we the citizens of the world may see the contributions they have made to our social life. This year 2011 then, is no exception. The artists chosen unreservedly deserve the light that shines on their good works and will certainly shine on their works to come.”

UWI Open Campus Honorary Graduands

Antigua Film Festival The Motion Picture Association of Antigua & Barbuda in conjunction with the UK based Caribbean Film Corner will, held first time, a regional/international Film Festival in November, 2011. The Film Festival week of activities included, a selection of lecturers from regional and international film professionals for film enthusiasts; seminars in acting, script writing, lighting, camera operations, sound, film, make up, music for movies and a film workshop for secondary school children. The festival also showcased two days of regional and local film productions at the Deluxe Cinema. The highlight of the festival was the hosting of a red carpet gala night on the 11.11.11 at the prestigious Copper & Lumber Store Hotel.

Lacu receives Sunshine Award Aubrey “Lacu” Samuel of Antigua received the Sunshine Award for his 25 years of contribution to steelband music. Lacu has arranged for many steelband orchestras including the National Youth Pan Orchestra of Antigua, the Villa Point Primary School of Antigua and the Antigua Grammar School. In addition, he has worked with many steelband artists and arrangers from Trinidad and Tobago including Boogsie Sharpe and Earl Brooks. 78 |

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HE Dame Calliopa Pearlette Louisy, Governor-General of St Lucia is the archetypal Caribbean leader. An educator and linguist by profession, Her Excellency is a Caribbean icon who has contributed to the development of the region. The widely published, highly decorated, multilingual Caribbean woman has made her mark on the public sector, particularly with reference to the education subsector. She was appointed Governor-General of St Lucia in 1997. This holder of a BA (English and French), MA (Linguistics), PhD (Higher Education) and an honorary LLD has written a number of major papers and made presentations on Language and Education. Mr Alwin Anthony Bully has made an invaluable contribution to culture not only in Dominica but in the wider Caribbean. The accomplished playwright, actor, choreographer/dancer, director and culture adviser is also an educator at heart. Mr Bully is the holder of a BA (General Honours) English and French from The UWI and has been the recipient of numerous awards over his long career including Caribbean/United States Theatre Exchange Award for West Indies Theatre Achievement in 1979; numerous Actor Boy Awards and the Best Costume Award – Carnival Dominica in 2010. Some of his plays include The Nite Box (1977)and more recently Oseyi and the Masquerades (Screenplay) (2010). Mr Bully is credited with having designed the Dominican national flag.

Antigua & Barbuda At World Travel Market 2011 Antigua and Barbuda at WTM 2011

The Jolly Beach Resort and Spa team

The Sandals Team

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events2011/12 events 2011 REGIONAL TRADE SHOWS AND CONFERENCES

IF YOU HAVE MISSED THIS YEAR’S EVENTS, ENSURE TO PENCIL PLANS FOR ATTENDING NEXT YEAR. LOOK OUT FOR NEW DATES.

BARBADOS MANUFACTURERS EXHIBITION (BMEX) 2011 10 -13 June 2011 LloydCHARTER Erskine Sandiford Conference 50TH ANTIGUA YACHT SHOWCentre, Bridgetown, Barbados BMEX is the premier annual exhibi on for the Barbados Manufacturers Associa on to promote products 4thservices – 10th December, and “Made in 2011 Barbados” and is an opportunity for Barbadian and Caribbean Manufacturers and Nelson’s Dockyard, Antiguaand garner new links. entrepreneurs to establish For further info: www.antiguayachtshow.com For further info: www.bmex.bb

TRADE & INVESTMENT CONVENTION CARIBBEAN MARKETPLACE 2012 (TIC) 2011 June • Hya� 22nd15-18 – 24th2011 January 2012Regency • Port of Spain, Trinidad Business Opportuni�es in Trinidad and Tobago at the Crossroads of the Americas! Atlantis, Paradise Island,begin Bahamas The Trade most important marketing event in theisregion hosted by the Caribbean Hotel & Tourismevent. Association The & Investment Conven�on (TIC) the Caribbean’s largest business-to-business TIC (CHTA). Caribbean Marketplace attracts all sectors of the industry to stimulate information sharing and brings together manufacturers, service providers, exporters, buyers, distributors, wholesalers and networking as well as conduct business. investors in Trinidad and Tobago, the Caribbean’s largest economy. It’s a unique forum that really For further info: www.caribbeanhotelassociation.com works! TIC connects Buyers and Sellers to create new business partnerships! More than US$400 million in deals over the last decade! For further info: www.�c-�.com

CARIBBEAN ASSOCIATION OF NATIONAL TELECOMMUNICATIONS

CARIBBEAN FASHION WEEK (CFW) 29th – 31st January 2012

St.- Maarten 18 21 June 2011 28th AGM co-hosted TELEM Jamaica Group of Companies Na onal Indoor SportsbyCentre, For Caribbean further info: www.canto.org The region’s largest, best produced, most recognised and interna onally respected fashion event. For further info: www.caribbeanfashionweek.com

RORC Caribbean 600

INSTITUTE OF CHARTERED ACCOUNTANTS OF THE CARIBBEAN (ICAC)

20th February 2012 29TH ANNUAL CARIBBEAN CONFERENCE Royal Ocean Racing Club with Antigua Yacht Club, RORC Caribbean 600 Yacht Race. For further info: www.caribbean600.rorc.org

23 – 25 June 2011 Jamaica Pegasus Hotel, Kingston, Jamaica An annual gathering of over 500 accoun ng and finance professionals and business leaders from the Caribbean to be hosted by the Ins�tute of Chartered Accountants of Jamaica (ICAJ). The conference INTERNATIONAL POWER SUMMIT 2012 theme, “Third to First, Going the Distance”, will(IPS) highlight the cri�cal issues that need to be addressed if accoun ng and finance professionals in the region are to remain relevant in a changing global 22nd – 24th February 2012 environment. Madrid, Spain For further info:www.icac.org.jm An informative event for delegates to forge lasting relationships, create new business partners and generate new opportunities. IPS 2012 will present the industry with the most effective platform for partnerships atOF bothTHE a technical and strategic level. It is the ideal opportunity to reach buyers and suppliers from TASTE CARIBBEAN the western and USA markets together with delegates from the emerging markets from areas including

22-26 June Hya Regency, Florida Central and2011 Eastern Europe, India,Miami, China and South East Asia. The edi on of Taste of the Caribbean is expected to be a much improved and larger event with For 2011 further info: www.internationalpowersummit.com more teams, a consumer oriented food fair, greater des na on marke ng opportuni es, television coverage, new compe on categories and the involvement of more junior chefs. CARIBBEAN ARTS AND CRAFTS FESTIVAL 2012 For further info: www.caribbeanhotelassocia on.com 9th – 14th March 2012, British Virgin Islands

CANTO 27th ANNUAL CONFERENCE &15TRADE EXHIBITION At the last– festival in 2010, over 50 artisans from Caribbean nations participated and more than 1,000 visitors enjoyed activities andParamaribo, crafts on offer. The 2012 festival is shaping up to be even bigger, with 10-13 July 2011 the Torarica Hotel, Suriname support from across the entire region. The festival brings together every interest in the Caribbean & The Caribbean Associa on of Na onal Telecommunica on Organisa ons (CANTO) was foundedArts in 1985 Crafts scene. as a non-profit associa on of telephone opera ng companies in the Caribbean. Now with over 104 For furtherininfo: www.caribbeanartisan.net members 31 countries, CANTO is the leading telecommunica ons trade organisa on in the Caribbean and is also recognised interna onally for its leadership in the industry. For further info: www.canto.org 80 |

BusinessFocus • December/January 11/12

MAJOR MOVES Mrs. Davis-Lake is supported by the Committee’s Vice Chair Mrs. Sophie Isabel Castillero from the delegation of Panama and the Second Vice Chair, Ms Kendall Belisle from the delegation of Belize. Joy-Dee DavisLake, Alternate Representative in the Permanent Mission of Antigua and Barbuda to the Organization of American States (OAS) in Washington DC, assumed the chairmanship of the OAS Committee that will conduct a new round of negotiations to draft an Inter American Convention on Racism, Discrimination and All Forms of Intolerance. The elevation of Antigua and Barbuda to the position took place during a meeting at the historic Simon Bolivar Room at the OAS Headquarters in Washington DC in October 2011.

Caribbean HIV/AIDS Alliance (CHAA) welcomes new Senior Programme Officer, Svenn Miki Grant.

Mrs. Helen J. Looby started working at Antigua Commercial Bank on August 21, 1984 as a Receptionist/ Loans Clerk/ Secretary to Credit Administration Officer and Manager.

On October 01, 1987 she was In commenting on her appointment, Mrs. transferred to The Davis Lake said, “I was honored to have been ACB Mortgage & elected as the Committee’s Chair, it was a proud moment for Antigua and Barbuda and Trust Company Ltd. (subsidiary of the ACB) as one of the three persons charged with the for me.” operations of this new company as Secretary/ Antigua and Barbuda Permanent Asst. supervisor. With the continued growth Representative to the OAS, H.E. Dame of the ACB Mortgage & Trust Co. the position Deborah Mae Lovell, said her country of Assistant Supervisor was separated from had been actively involved in addressing the secretarial position. In 1994 Mrs. Looby discrimination and intolerance in the Inter was promoted to Ag. Supervisor/Accountant American System. She recalled especially and held that position until September 2004 the pioneering work in the area of racism where she was later confirmed Supervisor/ carried out by Sir Clare Roberts at the Accountant. OAS. “I am pleased that several years later, Antigua and Barbuda has the opportunity In May 2011, Mrs. Looby was promoted to build on the foundation laid down by Sir to Operations and Accounting Officer at Clare, who was elected in 2001 to the the Management Level. She attributes her Inter American Commission on Human success to her Faith in God, loyalty, dedication, Rights and was the first Rapporteur of commitment, a determination to succeed, the the Rapporteurship of Afro Descendents continued support and encouragement of a and Against Racial Discrimination on the loving family, loyal customers and cherished co-workers and friends. Commission ” Ambassador Lovell said.

Grant is responsible for the project’s implementation and management in both Antigua & Barbuda, and St Kitts & Nevis. In his new role, Svenn will work towards establishing stronger working relations with both the public sector and private sector in Antigua and Barbuda to target the twin island’s most vulnerable groups of women, men, as well as people living with HIV and AIDS. Svenn Miki Grant has dedicated the last 12 years of his life to working on issues of sexual and reproductive rights, gender and development. Grant served as the Director of Outreach Services at the YMCA of Trinidad and Tobago from 2006 to 2010, and was responsible for projects related to HIV education, prevention and advocacy, and gender and non-violence programming targeting men and boys. Internationally Grant has contributed to UNFPA’s panel for the satellite session on Comprehensive Condom Programming: So Much Potential, So Little Progress in Mexico City 2008 at the International AIDS Conference in 2008. Grant has also contributed to dialogue of regional and international development issues as a coproducer and presenter for a Trinidad radio show Reality Check on Power 102FM which addresses local and international current affairs. Previously, Grant was an active member of Advocates for Youth Sexual and Reproductive Health Rights (AYSRHR) and the Youth Coalition for Sexual and Reproductive Rights (YC). Svenn also chaired the Task Force for the Caribbean Advocacy Workshop (CAW) in 2006 and served as a trainer for the CAW in Trinidad and Tobago. BusinessFocus • December/January 11/12

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MAJOR MOVES

Young Antiguan Jamion Knight recently took up office in Paris, France as the Assistant Executive Officer, Executive Office - Communication and Information Sector within the United Nations Education, Scientific Cultural Organisation (UNESCO), the first Antiguan to work for that organisation on a professional level. Prior to his UNESCO appointment, Mr. Knight functioned as the Planning and Communications Officer within the Prime Minister’s Office, as well as a Foreign Service Officer within the Ministry of Foreign Affairs. He holds a M.A in Diplomacy and International Studies from the SOAS, University in London and a BSc in International Relations with Educations from the University of the West Indies Mona Campus. Mr. Knight graduated from both institutions with honours. Mr. Knight is known for his work as a journalist with several local, regional and international organisations, including the Observer Media Group, Antigua; Island Where Magazine, St. Lucia and as a BBC Caribbean Service stringer/freelance producer. He was the 2003 Island Scholar, a Caricom Youth Ambassador as well as the Director of Pandemove Youth Foundation.

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A new Ambassador to the Caribbean has been nominated. He is His Excellency, Mr. Larry Leon Palmer, who will also be Ambassador to Barbados, St. Lucia, Antigua and Barbuda, the Commonwealth of Dominica, Grenada, St. Vincent and the Grenadines and St. Kitts and Nevis. Palmer, who will be based in Bridgetown, Barbados, is a career member of the Senior Foreign Service and has served as President and CEO of the Inter-American Foundation from 2005 to 2010. According to a statement issued from the White House, Palmer was previously U.S. Ambassador to the Republic of Honduras from 2002 to 2005 and Charge D’Affaires in Quito, Ecuador. Additional overseas posts have included the Dominican Republic, Uruguay, Paraguay, Korea, and Sierra Leone. Ambassador Palmer served as Assistant to the President of the University of Texas at El Paso and President of the 41st Senior Seminar, a senior management course for Senior Foreign Service officers. Prior to joining the Foreign Service, Ambassador Palmer served as a Peace Corps volunteer in Liberia.

Trinidadian umpire Joel Wilson has been appointed by the International Cricket Council to the Emirates International Umpires Panel. He joins fellow Trinidadian Peter Nero who was first appointed to the International Panel in 2010. Umpires on the International Panel stand in One Day Internationals around the world and are just below the ICC Elite Panel. The only West Indian on the Elite Panel is Dominican Billy Doctrove. Wilson said he is immensely pleased with the appointment. “I feel happy to be appointed on the ICC International Panel in the on-field position and I understand that with it comes great responsibility to continue to represent the umpiring fraternity in the West Indies with distinction”. Wilson explained that his love for the game and the hard work he put in over the 16 years of being an umpire were the key factors allowing for his latest achievement.

NEW COMPANY REGISTRATION

COMPANY

NATURE OF BUSINESS

DIRECTORS

Theophil Construction & Development Specialists Limited

Construction and management services

Solomon Theophilus Cherubin

El Caribe Ltd.

Interior decorating designer supplies handcraft workshop

Chritina Galimberti

Vybz Night Club Ltd. Night club and bar

Grell Thomas Valmond Reynold Bernard Valmond

Cerulean Custom Woodwork Ltd. To provide custom woodworking

Charles Robinson Ken Nelson

NQB8R Ltd. To act as a holding company

Charles Robinson Alphonso Robinson

Antigua Resilience Collective Inc. Social educational and philanthropic or like services

Craig Rijkaard Anna-maria Rodriquez Pegueria, Dr. John Wakis

Vulcan Ltd.

Karen Burton

Civil aviation regulatory and consulting services administrative and secretarial services

The Antigua & Barbuda Coalition of To serve as a focal point for the service sector. (2) Function as a lobbying institution in order to provide government, caricom & regional trade negotiators information on services.(3)informing service providers as to developing export opportunities Service Industries Inc. (Non-profit)

Paul Linton, Neil Forrester Trevor Gonsalves Steve Browne, Bernard Ho Donald Hill, Laurent Gilkes Sherrie-ann Bradshaw Colin James, Olivia Frank Elma Pigott-Humphreys Vere Hill, Winston Michael- Steele, Omari Harrigan Nathan Dundas Cassandra Simon

Global Supplements Plus Inc. Sale and distribution of vitamins, mineral supplements, herbs and other products

E. Mulkie Prosper Shane D. Goodgie Calbern LeguanChithrakha Craigg

Antigua and Barbuda Race

To raise funds

Gaye Hechme

Against Cancer Inc. (Non profit)

through health activities for education and public awareness for screening and early detection of cancer and for the support and treatment of persons

Dr. Andre Winter Nolleen Rogers Murdoch

Original Vision (Antigua) Ltd.

Architectural service and building construction service

Guiseppe Julimello

BusinessFocus â&#x20AC;˘ December/January 11/12

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NEW COMPANY REGISTRATION COMPANY

NATURE OF BUSINESS

DIRECTORS

Hibernia Yachting Limited

property holding company

Financial Express Ltd.

Micro financing

Samuel Rosenberg

D&G supplies Centre Ltd.

To supply goods from Santo Domingo

Clarivel Duran Garcia

Antigua & Barbuda Maritime Board

The administration, regulation, promotion, implementation and development of maritime /shipping

Sandra Joseph

Environmental Concepts Limited

Environmental oversight, construction, site management, project development and alternative energy solutions, green construction

Peter Reitz Martin Handler

Purple Fire Ltd.

Sale of clothing, shoes and accessories

Michael George

Mech Tech Engineering & Consultants Ltd.

To operate as an engineering, contracting & consulting company serving petroleum (oil & gas) mechanical engineering and construction industries worldwide

Stephen Pilgrim

Clubreach International Inc

Consultants, advisors and improving all types George Martin of businesses or industries and all systems or David Williams processes relating to the production Nicole Edwards

Van Veen Antigua Ltd.

To act as real estate property management and development

Robert Ferron Cary Lee Byerley

Basinco Consulting (Antigua) Ltd.

Consulting service

Thelbert Thwaites

Patrick Mc Carthy

B&L Diversity Ltd. Investments

Lana Mc Master Barbara Parris

Aimableâ&#x20AC;&#x2122;s Construction Limited

Andrea Aimable

To manage construction projects and related matters

Sun Ra Antigua Limited Restaurant

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BusinessFocus â&#x20AC;˘ December/January 11/12

Elisabetta Tadonia Risaldo Boscolo