Indicator 3 - People Management Strategy Theme 11 - Work Life Balance ‘M is keen for people to take their time off in lieu – when we’ve been working particularly hard she’ll say something like ‘let’s have an early dart.’’ ‘It’s very family orientated here – school hours are OK – there’s a lot of give and take.’ ‘If you need to come in late for any reason it’s never a problem.’ ‘People who are ‘nine to five’ don’t last – you have to be more flexible than that.’ ‘It’s swings and roundabouts, you always get the time back though.’
Indicator 4 - Leadership & Management Strategy Theme 14 - Knowledge, Skills and Behaviours ‘M is very good at seeing the bigger picture, she allows you to do what you’re good at and helps you develop that.’ ‘We get feedback through our one to ones, it’s useful.’ Theme 16 - Leadership & Management Development ‘I’m doing an OU degree in Management. M invited in the OU to broaden people’s horizons… there’s been quite a big take-up.’
Indicator 5 - Management Effectiveness ‘Oh my god, the managers here are brilliant – you can throw anything at them, nothing phases them.’ Theme 18 - Communication, Feedback & Knowledge Sharing ‘We have weekly one to ones for managers and a lot gets shared then, it’s a good catch up.’ ‘It’s a team approach, so if somebody picks something up they bring to a meeting and tell everybody – we share a lot.’ ‘We all bob into each others’ rooms – it’s dead informal.’ ‘Communication here’s excellent.’ Theme 20 - Inspirational Leadership ‘You say thank you; I try to do this every day with everybody.’ ‘She came in like a whirlwind, she put in place all kinds of things, it’s got us on a better footing and she’s relaxed a lot more now.’ ‘Her leadership style is very hands on – her door’s always open.’ 9