Human Resources

Director of Administrative Services: Juan Fuentes Human Resources Director: Renee Trujillo

Our Mission Human Resources is dedicated to delivering excellent customer service by engaging in collaborative partnerships. We carry out this mission by recruiting, training, and developing a diverse and highly qualified staff. We support a positive work culture that encourages and enables staff to excel.

Our Vision The office of Human Resources models a culture of caring, competence, and good will through professionalism, accuracy and accountability.

Department Description The Human Resource Department serves various departments, current, and potential employees, which includes providing relevant information and addressing internal and external queries. Human Resources is the liaison between employees and department heads/supervisors.

Our Department’s Purpose is to: 1. Provide relevant, accurate information to employees, i.e., benefits, payroll, FMLA, and maintenance of personnel files. 2. Provide support to departments and employees, including resolution of personnel issues, city programs, human resources processes, i.e., posting vacancies, hiring, transfers, and separation. 3. Assure compliance with city policies, state, and federal regulations. 4. Maintain an “open door” policy for all employees.

Department Highlights The Human Resource department is currently implementing the Tyler-HCM system. The conversion started in July 2019 and will be completed in April 2020. Tyler-HCM will be a great asset to the HR department and the entire City of Roswell, by maintaining personnel and payroll.

Recruitment Search Process CivicHR is an on-line electronic system available to post vacancies and permit applicants to submit a job application. Employment seekers can access the city’s vacancies and submit applications through the city’s website. All personnel activity is routed through CivicHR by supervisors/ department heads, which includes requesting a personnel promotion, request for reclassification, posting a vacancy, and selection of applicants for hire.

Open Benefit Enrollment During open enrollment in October, around 40 employees came to the Human Resources Benefits Specialist to make changes in their insurance coverage.

Worker’s Compensation The Benefit Specialist worked with employees during 2019 to coordinate communication between the Worker’s Compensation Administration and City employees. The Benefits Specialist and Safety/ Risk Manager collaborate relative to incidents and accidents, which may or may not fall under a Worker’s Compensation Claim.

City employees play a valuable role in the City’s success and the City is committed to recognizing and rewarding staff members who demonstrate creativity and provide exceptional contributions to the City’s Mission. The City of Roswell Promoting Employee Excellence with Recognition (PEER) program provides a number of initiatives that have been designed to recognize superior performance of significant, non-recurring task or accomplishment and show our appreciation and sense of value for productive, faithful, and loyal employees.

The PEER program was initiated with the first Mission Pillar awarded at a Department Head meeting on August 2, 2018. The Mission Pillar award is a monthly program that recognizes an employee whose performance exhibits the City’s Core Values of accountability, communication, excellence, integrity, or teamwork. Recipients receive a $50.00 gift card, a proclamation plaque, a Roswell pin, and four hours paid time off. Employees may nominate co-workers/colleagues who exemplify the value and achievement criteria of the respective awards.

Human Resources

Director of Administrative Services: Juan Fuentes Human Resources Director: Renee Trujillo

PEER 2019 Employee Appreciation Week kicked off on Saturday, September 14, 2019, at the Spring River Zoo. Employees and their families enjoyed jolly jumpers, train rides, snow cones, hamburgers, and hot dogs. During the week, daily special events and activities were held at City Hall, the Adult Center, and the Roswell Museum. The second annual employee Gala was held on January 25, 2020, at the Roswell Convention Center. Retirees, years of service milestones, Teamwork Pillar, Leadership Pillar, Four Pillar, Department Safety Pillar, and Individual Safety Pillar will be presented awards during the dinner, followed by a dance.

Department Goals The Human Resource Department will continue providing valued services and positive experiences for employees by communicating accurate information relative to benefits, payroll, and personnel policies. In 2020 we will focus on improving employee engagement as well as educating employees on the Tyler-HCM self-serve system. Audit internal procedures for hiring, job postings, and orientations to find new methods that will have a quicker turnaround. Reviewing the rules and regulations handbook and making necessary changes. Focus on job recruitments campaigns and employee retention. Improve and promote the branding of city employment.