ANNA JAQUES HOSPITAL
2011 Annual Report Anna Jaques Community Health Foundation Donor Listing
MISS ANNA JAQUES – HER LEGACY CONTINUES
Letter from the Chairman of the Board I am happy to report, on behalf of the Board of Trustees, that Anna Jaques Hospital remains a strong, independent, not for profit hospital. We ended FY2011 in the black, posting a gain from operations of $1.015 million despite the unpredictable nature of the healthcare industry today. In FY2011 we took steps to secure a strong future for Anna Jaques. We grew our clinical affiliation with Beth Israel Deaconess Medical Center, a renowned Boston academic medical center and major teaching hospital of Harvard Medical School.We also raised a significant portion of the hospital’s $6 million capital campaign goal and arranged funding to implement the master facility construction plan. FY2011 was also a difficult year as more Massachusetts hospitals succumbed to unsustainable negative profit margins resulting in merger, acquisition, or in some cases, closure. These events brought into sharp focus the continued need for uncompromising guardianship of Anna Jaques’ financial affairs and reputation. Challenges were presented when patient volume no longer followed historical patterns due in part to continued economic uncertainty, high deductible insurance plans, and public policy aimed at reducing overall costs in healthcare. Flexible staffing patterns were required to conform to the ebb and flow of patient volume while at the same time maintaining high quality patient care. Changing reimbursement rules from third party payers imposed new procedural and documentation requirements and our staff had to modify internal processes quickly in order to secure revenue. As we knew they would, our employees and medical staff rose to meet these challenges. We are proud that Anna Jaques Hospital is a low cost, high quality, community hospital. As such, we are part of the solution to the problem of unsustainably high costs in health care. Anna Jaques has served the people of the lower Merrimack Valley and North Shore for 128 years and we plan to continue that legacy for many, many years to come. Sincerely,
George H. Ellison, Jr. Chairman, Anna Jaques Hospital Board of Trustees
Letter from the President
In FY2011 Anna Jaques focused on strengthening our position as a high quality, low cost hospital delivering care to the local community. That profile makes us desirable to employers and insurers in the new health plan design. New insurance plans will direct patients toward hospitals that have measurably high quality at a low cost, and Anna Jaques has achieved that status in all the “tiered� plans. Patient and physician incentives will promote care locally rather than in Boston. Our clinical affiliation with Beth Israel Deaconess Medical Center brings Boston level expertise in a supporting role to Anna Jaques physicians, giving patients access to excellent services without traveling long distances. In addition, patient satisfaction continues to improve and the master facility construction project will increase single room occupancy to be the dominant pattern, so that when you come to Anna Jaques, you almost always get a single! Lower rates of hospital inpatient admissions and testing, higher insurance co-pays and deductibles, and the lingering economic downturn will continue to stress the well-being of community based hospitals. Despite these impediments, we believe that Anna Jaques will continue to thrive and fine tune its programs.We have an encouraging track record. From 1999 to 2005 the hospital suffered significant operating losses. Since 2006, however, the hospital has recorded yearly operating surpluses. The money has been reinvested in technology and updated facilities for the communities we serve. In the year just finished, as in the year ahead, we will continue to focus on the basics: being nice to patients, giving them measurably good care, working with our colleagues at Beth Israel Deaconess Medical Center, and showcasing and supporting our excellent medical staff. Sincerely,
Delia O’Connor, FACHE President and CEO Anna Jaques Hospital
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The Strength of a Clinical Affiliation Anna Jaques Hospital (AJH) is clinically affiliated with Beth Israel Deaconess Medical Center (BIDMC), a renowned Boston academic medical center and major teaching hospital of Harvard Medical School. While AJH remains an independent non-profit hospital, the affiliation offers many benefits to Anna Jaques patients.With the new collaboration between AJH and BIDMC, patients are seen in our own community by the AJH Medical Staff when clinically appropriate, with good access to complex care in Boston. More efficient integration of services between AJH and BIDMC will also mean that duplicative treatments and testing will be reduced. If a patient needs to go to BIDMC for tertiary care, the affiliation enables the patient to return to the community for continuing care as quickly as possible.
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NeuroCall
Maternal/Fetal Medicine
ED Transfers
In FY2011 Anna Jaques contracted with NeuroCall, affiliated with BIDMC, to provide our Emergency Department (ED) physicians with around the clock access to board certified neurologists. Specialists from the Neurology Department at BIDMC provide high quality, seamless coverage for NeuroCall’s network.When patients at Anna Jaques are suffering stroke-like symptoms, AJH Emergency Department physicians and the neurologists at NeuroCall talk to one another face to face over a high speed internet connection and “Skype-like” video technology to examine the patient together and discuss the best course of treatment. Our collaboration with NeuroCall is helping us to improve outcomes for patients and to save lives. It is particularly helpful in the decision whether or not the patient with stroke symptoms should be given the clot-dissolving medication, tPA. Anna Jaques received a grade of 100% in a recent Massachusetts Department of Public Health (DPH) study of appropriate use of tPA – similar to best practice in Boston area teaching and community hospitals.
Patients who need advanced care for high risk pregnancies can now receive that care at Anna Jaques, where previously they were traveling into downtown Boston or Route 128. BIDMC Maternal and Fetal Medicine specialist Henry Roque, MD, FACOG (seen above) came to Anna Jaques three times a month in FY2011 to provide high risk ultrasound to the patients of obstetricians at Women’s Health Care, and assist them in treating their at risk patients. Access to this high quality specialized medicine reduces stress on patients who no longer need to travel substantial, inconvenient distances for specialty care. It also enhances what the Women’s Health Care obstetricians are able to provide their patients in a very integrated way, right down the hall from the Women’s Health Care office.
The relationship between the Emergency Departments at Anna Jaques and BIDMC benefits our patients. In FY2011, 274 patients were transferred to BIDMC for trauma and other clinical conditions that required tertiary care. Before a transfer our emergency physicians speak to a BIDMC emergency physician to discuss the patient’s condition, emergency treatment, and the best method of transfer (ground ambulance or medflight air transport). BIDMC accepts virtually all patients from AJH with no delay in the transfer. Anna Jaques physicians are able to stay apprised of their patient’s condition and progress through communication with BIDMC physicians and access, via electronic medical records, to their patients’ data. Substantial improvements to that electronic access to their patient’s information at BIDMC is underway currently.
The Importance of Local Care
Seen L to R: Janice Hamerstrom, RN, Recovery Room, Patrice Wood, LPN, Pre-operative Unit, John McManamy, MD, Anesthesiologist, Christine Daragjati Riccardi, MD, Pediatrician, Steven Parker, MD, Anesthesiologist, David Kelleher, Certified RN Anesthetist (CRNA)
This year Anna Jaques established a Pediatric Surgery Advisory Team (seen above), to ensure that pediatric surgical services are well understood by parents, their children, and the pediatricians who care for them. Members of the team were selected for their expertise in each of the areas involved in the process of pediatric surgery. Their involvement helps to ensure a smooth and reassuring process, and high quality clinical care for the child from registration to recovery. A pediatric surgical services brochure was produced and development of an online video has begun, both with the goal of educating parents and children about the surgical process, easing the anxiety that can accompany a child’s surgery, and demonstrating the volume of pediatric surgery AJH already does with a highly skilled, well-credentialed team.
P E D I AT R I C S U R G I C A L S E RV I C E S AT A N N A J A Q U E S H O S P I TA L I N C L U D E :
• A pre-operative Board certified anesthesia evaluation • A pre-operative phone call by a pediatric educated registered nurse • An optional pre-operative tour • A designated phone number for your anesthesia questions • An Anna Jaques Hospital teddy bear • A TV and DVD player for pediatric friendly entertainment • Free parking • A registered nurse to help you navigate your child’s care • A surgical tracking monitor so you can follow your child’s surgical progress • A beeper to notify you of your child’s status • A post-discharge phone call by a registered nurse
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The Importance of Accredited Patient Services
Regulatory surveys and accreditations in healthcare serve to assess the quality of clinical services, staff compliance with established standards of performance, and the delivery of healthcare to patients. In FY2011 Anna Jaques Hospital performed well in surveys and received several national accreditations.
Regulatory Surveys • The Adult and Child Psychiatry departments completed successful Department of Mental Health surveys.The surveyors said, “Anna Jaques has a model psychiatric program in every way.” • The Respiratory Care Department earned Quality Respiratory Care Recognition (QRCR) from the American Association for Respiratory Care. Only 700 of the 5,000 hospitals in the US have received this recognition.
Nurses and counselors of the child psychiatry program located at the Amesbury Health Center.
Seen L to R staff from the adult psychiatric unit: Georgiana Sampson, Moe Lord, Barbara Taylor, Jason Halpin, Mark Towle, Peter Freeman, Alexander Lipin, MD, Cheri Kirby, Mary O’Connor, Wendy Allen, kneeling: Sherren Trepanier Seen L to R in the wound center: Noah Rosen, MD, Suzanne Mazza, Office Coordinator, Scott McIntire, Director, Pat Ford, CHRN, Joan Caragher, MD, Patty Lucey, RN CWS, and Denise Ryan, RN CWS. Not pictured: Shannon McQueen RN, Clinical Nurse Manager, Diane Desmarais-Tetreault, LPN, CHT, Lynn Vaine, Receptionist
• The Wound Healing & Hyperbaric Center received re-accreditation by the Undersea & Hyperbaric Medical Society (UHMS), the only wound healing center in Massachusetts to receive full UHMS accreditation. The surveyors said “Anna Jaques’ Wound Healing Center is the most clinically sound we have seen in the country.”The center also celebrated its tenth anniversary.
National Accreditations • The Non-Invasive Vascular Lab received re-accreditation by the Intersociety Commission for the Accreditation of Vascular Laboratories (ICAVL) for Peripheral Arterial testing and three additional modalities including Cerebrovascular, Peripheral Venous and Visceral Vascular testing. (Seen at right) • The Main Laboratory and Blood Gas Laboratory received accreditation by the College of American Pathologists (CAP). • The CT scan unit was accredited by the American College of Radiology’s Committee on CT accreditation. Seen L to R: Phil Drews, Director of Clinical Services, Derek Butler, RVT, RDCS, RDMS, RT, and Paula Zayac, RVT, RDMS, Vascular Sonographers, celebrate the non-invasive vascular lab’s re-accreditation. At left: Lindsey Yost (back) and Jenny Banakos (front) stand with of the Roche Cobas 6000 Integrated Platform Analyzers, the state of the art chemistry and immunoassay analyzers in the AJH lab.
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The Focus on Quality and Patient Safety Across the country, hospitals focus on initiatives to decrease hospital acquired infections, reduce the number of preventable medical errors, and increase patient safety and the quality of patient care. In FY2011 Anna Jaques achieved notable results in several areas.
Decreasing Hospital Acquired Infections According to the Centers for Disease Control (CDC), U.S. hospitals experience 1.7 million health-care associated infections (HAIs) annually, causing roughly 99,000 deaths at a cost of $37 to $45 billion. However, by instituting nationally recognized best practices, Anna Jaques and other hospitals are making strides to reduce, and, in some cases, eliminate HAIs. In FY2011 Anna Jaques increased hand hygiene compliance in clinical areas.We decreased C-section infection rates to less than 2%, (below the national average) for the year 2011, and successfully contained airborne pathogens that could be released
by construction activities and negatively impact patients whose immune systems may be compromised. By instituting clear and consistent communication channels between the construction team, the facilities staff, and the infection control department, Anna Jaques has not had a reported case of Aspergillus (a type of fungus) infection related to construction activities at AJH. In order to reduce surgical site infections Anna Jaques employs a number of measures including: the proper timing of administrating prophylactic antibiotics before surgery, the use of an antiseptic soap during patient pre-op showers, and the use of the most effective surgical prep (Chlorhexidine).
Implementation of best practices in the Birth Center’s operating room, as in the main OR, included the use of Chlorhexidine for a pre-op scrub, antiseptic pre-op showers, routine environmental rounds and continual adherence to Association of Perioperative Registered Nurses (AORN) and Association of Medical Instrumentation (AAMI) standards.
Board Initiative to Eliminate Preventable Harm As part of the hospital’s continued effort to reduce complications of care and improve patient outcomes, the Board of Trustees approved an initiative to eliminate preventable harm. The two current goals of the initiative are to reduce surgical site infections for elective hip and knee arthroplasties (joint replacement), to zero percent by 2014 and to reduce second stage or greater pressure ulcers (bedsores) to zero percent by 2015. Plans have been implemented to achieve these goals through further education of the nursing staff, monitoring patients and immediately notifying their physician if a stage 1 ulcer is seen; implementation of an OR report card; an on-going hand hygiene campaign; and patient education.
Community Based Care Transitions Program (CCTP) The Merrimack Valley Community Care Transition Collaborative (CCTP) establishes a new partnership between Anna Jaques Hospital, doctors affiliated with the hospital, and Elder Services of the Merrimack Valley, Inc (ESMV), with the goal of reducing avoidable readmissions. The grant from the Medicare Center for Medicare & Medicaid Innovation will help fund several interventions: • Doing “Teach-back” with the patient and his/her family member or friend who actually delivers most of the care. The patient will now be asked to explain in her own words what her disease is, how she is going to take her medications, and what symptoms she should worry about. • Assuring each patient has a specific follow up appointment with his/her doctor before the patient leaves the hospital.
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The Importance of Employee Involvement In FY2011 Anna Jaques Surgical Services Improvement Project was launched with the goal of improving service to patients and surgeons, and improving operating room flow. Anna Jaques partnered with Covidien, an international consulting firm that specializes in helping healthcare organizations find solutions to complex problems using the Lean Six Sigma methodology, an approach for achieving operational excellence. The Lean Six Sigma process gets front-line employees involved in training, flow charting of processes, measurement and decision making. It creates an effective way to achieve sustainable change. Front-line employees from the operating room, ambulatory procedure room, recovery room, anesthesia, information technology, and central sterile, along with employees of private practice surgeons, came together for in-depth brainstorming and measurement. “One of the main goals of the project was to prevent delays in our operating room, and to improve the scheduling and pre-admission process.” said Jeanine Cunningham, RN, Director of Surgical Services.
THE “JUST DO IT” LIST
The Surgical Services Improvement Team identified some quick solutions to several issues called the “Just Do It’ ideas. They included: • A patient tracking monitor placed in the surgical waiting area allows families to track the progress of their loved one through surgery and recovery. • Improved signage directs nonOR patients, as they enter the hospital, to the volunteer information desk. This reduces the number of patients approaching
The surgical tracker provides real time patient progress in an effort to keep families informed.
the pre-admission testing receptionists in the OR area and slowing them down. •
The reorganization of Central Sterile, including the purchase of additional shelves and additional surgical kits, improves the efficiency of “picking” OR instrumentation for each case.
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Multiple other changes are being implemented in FY2012, and success on key metrics (like percentage of rooms starting on time) will be measured against the established baseline and goals from the Covidien teams.
“Our goal is to become the operating room of choice for patients, surgeons and our employees.” – Richard Maki,VP, Chief Nursing Officer The improvement project analyzed operating room schedules in an effort to prevent surgical delays and meet the needs of patients and surgeons. The Surgical Service Improvement Team compared notes on repetitive tasks that can be trimmed to improve work flow. Seen L to R: Patrice Wood, LPN, Pre-op, Sherry Demand, OR Surgical Tech; Julie Little, OR Aide, Jeanine Fowler, RN, Pre-op
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The Strength of Physician Recruitment To meet the needs of our patient population, Anna Jaques recruited or helped private practices recruit new physicians to expand primary care and specialty practices, and to expand the Hospitalist program (the physicians who specialize in inpatient care).
Heather Cabral, DO
Peter Fitzgibbons, MD
Louis A. Giorgio, MD
Hospitalist, Anna Jaques Hospital Medical School: University of Medicine and Dentistry of New Jersey School of Osteopathic Medicine Internship /Residency: Somerset Family Practice, Somerville, NJ Board Certified: American Board of Family Medicine
Orthopaedic Surgeon, Sports Medicine North Orthopaedic Surgery, Inc. Medical School: Brown Medical School, Providence, RI Internship/Residency: Brown University, Providence, RI Fellowship: Hand and Upper Extremity: Harvard Medical School, Orthopaedic Trauma: Brown University Board Eligible: American Board of Orthopaedic Surgery
Hospitalist, Anna Jaques Hospital Medical School: Facoltà di Medicina e Chirurgia, Genova, Italy Internship: Worcester City Hospital, Worcester, MA Residency/Fellowship: St. Vincent’s Medical Center, Bridgeport, CT Board Certified: American Board of Internal Medicine
Dorothy Kurtz, DPM Podiatrist, Sports Medicine North Orthopaedic Surgery, Inc. Medical School: Temple University School of Podiatric Medicine, Philadelphia, PA Residency: Botsford General Hospital, Farmington Hills, MI, Rotating Podiatric, Podiatric Surgery Detroit Veterans Administration Medical Center, Detroit, MI Fellowship: AO/ASIF International Trauma, Allgemeines Krankenhaus, Vienna, Austria Board Certified: American Board of Podiatric Medicine Certified Wound Specialist: American Academy of Wound Management
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Alexey Makogonov, MD Oana Lungu, MD Hospitalist, Anna Jaques Hospital Medical School: Institute of Medicine “C. Davilla”, Bucharest, Romania Residency: Medicine/Pediatrics, Bridgeport Hospital/Yale New Haven Health, Bridgeport, CT Board Certified: American Board of Internal Medicine, American Board of Pediatrics
Hospitalist, Anna Jaques Hospital Medical School: St. Petersburg Pavlov Medical University, St. Petersburg, Russia Internship/Residency: Berkshire Medical Center, Pittsfield, MA Board Certified: American Board of Internal Medicine
Jose M. Marchena, DMD, MD
Maria Ratchkova, MD
Ryan Scannell, MD
Maxillofacial Surgeon, Newburyport Oral Surgery, Inc. Medical School: Harvard School of Dental Medicine, Boston, MA Harvard Medical School, Boston, MA Internship: Massachusetts General Hospital, Boston, MA Residency: Louisiana State University Medical Center/Charity Hospital, New Orleans, LA Board Certified: American Board of Oral and Maxillofacial Surgery
Hospitalist, Anna Jaques Hospital Medical School: Ryazan State Ivan Petrovich Pavlov Medical University, Ryazan, Russia Internship/Residency: Ryazan State Ivan Petrovich Pavlov Medical University, Ryazan, Russia New York Medical College Metropolitan Hospital Center, New York, NY Board Certified: American Board of Internal Medicine
Otolaryngology, Colden & Seymour Ear, Nose, Throat and Allergy Medical School: Duke University School of Medicine, Durham, NC Internship: University of Michigan Health System, Department of General Surgery, Ann Arbor, MI Residency: University of Michigan Health System, Department of Otolaryngology Fellowship: American Academy of Facial Plastic and Reconstructive Surgery, University of Michigan Health System, Department of Otolaryngology Board Certified: American Board of Otolaryngology American Board of Facial Plastic and Reconstructive Surgery
Diane B.Turcot, MD
Christannah D.Waters, MD
Cardiologist, Clipper Cardiovascular Associates Medical School: Université Laval, Québec City, Canada Internship/ Residency: McGill University, Montreal General Hospital, Montreal, Quebec, Canada Fellowship: Cardiology, University of Connecticut School of Medicine, Hartford Hospital, Hartford, CT Interventional Cardiology, Harvard Medical School, Massachusetts General Hospital, Boston, MA Board Certified: American Board of Internal Medicine Subspecialty in Cardiovascular Disease Subspecialty in Interventional Cardiology
Obstetrician/Gynecologist, Women’s Health Care Medical School: Loyola University, Stritch School of Medicine, Maywood, IL Internship: University Health Center of Pittsburgh, Magee-Women’s Hospital, Pittsburgh, PA Residency: The University of Chicago, Department of OB/GYN, Chicago, IL Board Certified: American Board of Obstetrics and Gynecology
Bojan Zoric, MD Orthopaedic Surgeon, Sports Medicine North Orthopaedic Surgery, Inc. Medical School: University of California Los Angeles, School of Medicine Residency: Combined Orthopaedics, Harvard University, Boston, MA Fellowship: Steadman Hawkins Clinic Sports Medicine, Vail, CO Board Certified: American Board of Orthopaedic Surgery
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The Importance of Improved, Energy Efficient Facilities In April of calendar year (CY)2011 Anna Jaques began its $15.8 million master facility plan construction project that expands the hospital and improves its energy efficiency. The project adds 18 single patient occupancy rooms, which will increase the percentage of private medical surgical beds in the hospital to 100% most of the time (except in the periods of highest census) (see more, page 23). A new energy efficient power plant will increase the hospital’s overall energy efficiency by approximately 15%. Removal of the old power plant will also make way for a new outpatient entrance that includes an attractive entry across a newly landscaped space, and pretty updates to the basement corridors. The new entrance will include a reception desk and waiting area for patients and signage to guide them to their department.
THE ZAMPELL POWER PLANT
The Zampell Power Plant uses energy efficient equipment, cleaner burning fuel (natural gas instead of number six fuel oil). It conserves water, and minimizes the impact on the natural environment.
The Zampell power plant under construction.
BUILDING ENERGY EFFICIENCY Old power plant:
New power plant:
Boilers burning # 6 fuel oil
Efficient, cleaner burning natural gas
Aged hydronic system
Efficient, variable speed pumps
Reciprocating chillers
Efficient new scroll units
Antiquated HVAC unit
Variable air volume units which allow finer temperature control coupled with a computer based digital control management system
One of the two new generators in the Zampell power plant.
M I N I M I Z I N G E N V I R O N M E N TA L I M PA C T In the new power plant:
•
More environmentally friendly Chlorofluorocarbon (CFC) based refrigerants will be used
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Lighting is energy efficient and reduces light pollution through ‘dark skies’ approaches that cast light down, instead of horizontally or up
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Water use is reduced through low flow water fixtures
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Erosion and sedimentation are controlled
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Storm water is managed and a rain garden retains run-off
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Ground water is recharged through infiltration chambers
One of the three energy efficient boilers that will provide heating.
At left: The historic oak tree (approximately 90 years old) has held its own through the construction, carefully watched over by Bartlett Tree Experts. Construction workers have been grateful for its shade during hot weather.
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The Strength of a Healing Environment Updating and refreshing spaces creates a positive healing environment for patients and helps to make Anna Jaques Hospital a desirable place in which to receive healthcare. In FY2011 spaces in three separate patient areas were renovated. Physical Therapy: The physical therapy space that was previously located in the Gray Building on the hospital campus moved into a new, larger, 3200 square foot space in the Market Basket plaza on Storey Avenue in Newburyport. The move was necessitated by the demolition of the Gray Building as part of the master facility plan expansion in order to make room for the new Zampell power plant. The improved physical therapy space is easily accessible for patients as it is on a single floor with ample parking directly in the front of the building.Twelve foot high windows bring natural light into the large gym area, two treatment rooms create privacy for patients, and there is good space for staff needs.
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Sleep Lab:
Pediatric Unit:
As a tired nation looks for answers to its lack of sleep, sleep testing continues to be an important clinical service at Anna Jaques under the direction of Dr. Charles Randall, Board Certified in Pulmonology as well as Sleep Medicine, and Lynn Wedge, RRT, RPSGT, Sleep Lab Coordinator. Now the new dĂŠcor presents a welcoming and restful space, more like a hotel than a hospital, for those receiving overnight testing.
Pediatric patients and their families have unique needs. The children need space to play, the parents need space to sleep near their children, and families need private space in which to consult with their physician.The new pediatric sub-unit at Anna Jaques, named for Kim Williams and Trevor Miller, provides for all of those needs. It was constructed on the third floor in an effort to provide a private, high quality, secure environment for children and their families.
The Importance of Serving our Patients Well Press Ganey* patient satisfaction surveys collect feedback from inpatients and emergency department patients on their experience at Anna Jaques. The information is reviewed by administration and the appropriate department director. Every employee who gets a nice mention in the surveys receives a ‘Shining Star’ and a letter from the hospital president with a copy of the patient’s positive words. Attention to, and performance on, patient satisfaction scores is part of every director’s performance evaluation.
National Recognition by Press Ganey Press Ganey recently recognized Anna Jaques for what it called “a consistent and steady climb in patient satisfaction (see trends right), reflective of the staff working hard toward great achievements, and doing so as a true team.” Press Ganey recognized achievements in patient satisfaction in the hospital’s ambulatory surgery overall, inpatient overall, and emergency department overall ratings. • The operating room (OR) team was recognized for its statistically significant improvement in Ambulatory Surgery Overall Patient Satisfaction scores, the result of sustained performance improvements by the staff. • The director of the Birth Center and Anna Jaques’ Chief Nursing Officer presented a case study on “rebirthing quality and customer service” to 200 attendees at the national Press Ganey conference in Dallas,Texas. They described quality and patient satisfaction strategies that regularly lead to scores above the 88th percentile.
The graphs above show consistent patient satisfaction improvement trends.
PRESS GANEY
• A snapshot comparison of Press Ganey scores from calendar year (CY)2003 compared to (CY)2011 shows heartening improvement. (Shown at right)
(CY)2011 Q3
(CY)2003 Q4
Overall Inpatient
80 percentile
26th percentile
Hospital Recognition of Achievement
Overall Nursing Inpatient
86th percentile
26th percentile
Each quarter Anna Jaques awards its own patient satisfaction trophies, based on Press Ganey results.Three hospital departments won internal Anna Jaques Press Ganey patient satisfaction awards for the 4th quarter of FY2011.
Room Cleanliness
71st percentile
9th percentile
• Food and Nutrition Services received the first trophy awarded in the new category of “Highest Peer Group”. The trophy is awarded to the staff of those support departments who make extraordinary contributions in their category of service, resulting in high patient satisfaction scores.
th
Source: Press Ganey Reports. Press Ganey is a national patient satisfaction firm.
This chart gives a snapshot of patient satisfaction, eight years apart.
• Surgical Services won the award, delivered this quarter with a new trophy, for “Highest Score”. • CCSU won the “Most Improved” award.
The Food and Nutrition services team accepts their trophy for “Highest Peer Group”. Seen L to R: Back Row: Deb Dionne, Tim Toplak, Jim Harvey, Dean Scheidegger Middle Row: Alan Bythewood, Kelly McInnis, Delia O’Connor Front Row: Tim McCarthy, Mark Kelley, Mardee Beauparlant, Debbie Higgins Kneeling at front: Richard Maki, CNO, VP, Nursing
*Press Ganey patient surveys are mailed to randomly selected patients. Press Ganey is an organization that works with 50% of US registered hospitals, numbering more than 2,800, to measure and improve their quality of care.
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The Importance of Serving our Communities Anna Jaques Hospital’s community outreach program has evolved over the years from providing fun and educational programs to elementary schools, to providing materials and programming that fill gaps left by school district budget cuts. Collaborating with school nurses, the hospital writes and provides free curriculum on healthy snacks, portion control, hand washing, bike safety, and fun exercise. We purchase books, videos, and teaching materials for schools that no longer have school librarians.With the help of Ron Freid, DO, Medical Director of the Anna Jaques Emergency Department, who volunteered, AJH provided speaker, educational staff and parent materials that helped the Newburyport and Pentucket school districts meet unfunded state mandates for concussion education. The hospital also works behind the scenes, in collaboration with school athletic directors and community league leaders, to help ensure that students in need have access to organized sports. Among the programs Anna Jaques supported: • Amesbury Middle School. AJH provides 5th grade girls’ travel basketball team (seen at left) with new warm up suits.
Thanks to a generous grant from The Newburyport Society for the Relief of Aged Women, Anna Jaques produced a three issue magazine to enhance the health and welfare of senior women in Newbury, Newburyport and Salisbury. Information from Anna Jaques Hospital clinicians indicated that depression and isolation, knowing when to call the doctor or 911, (such as in the case of heart attack, stroke, or falls), and coping with family stressors are areas of concern
• Newburyport High School basketball camp. AJH provides scholarships for girls in need.
for these women. As a result,
• Pentucket High School (serving West Newbury, Groveland). AJH helps to replace torn/obsolete athletic gear.
called Health and Home,
• Triton Middle School (Newbury, Rowley, Salisbury). AJH helps to defray wrestling team sign up costs. • Salisbury community softball/baseball fields. AJH helps to repair fields damaged extensively by winter storms.
each issue of the magazine,
addresses health issues, socialization, personal safety, nutrition, and stress reduction, and provides contact information for local resources and organizations that are easily accessible.
• The West Newbury Basketball Academy. AJH supports 100 to 125 campers, 2nd-9th grade. • Haverhill public schools. AJH helps to supply wellness curriculum to school nurses.
At left: The Amesbury Middle School 5th grade girls’ travel basketball team needed new warm up suits. Anna Jaques provided them to help relieve parents’ costs.
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Board of Trustees
George H. Ellison, Jr. Chairman
Byron J. Matthews Vice Chairman
Maurice Fremont-Smith III, MD Secretary
Wayne P. Capolupo Chair, Building Committee
Charles R. Cullen Chair, Campaign Steering Committee
David J. LaFlamme Chair, Finance Committee
Janice C. Morse Chair, Audit Committee
Kim Williams, Chair, Board Quality Committee
Rosalin Acosta
Mark S. Amorosino, MD
Grace G. Connolly
Bernhard Heersink, MD
Michael Jones
Jeffrey C. Kirpas
Ann Lagasse Chair, Foundation
Margaret K. McClure President, Anna Jaques Hospital Aid Association
Jessica Schoonmaker, MD
George H. Ellison, Jr., Chairman Byron J. Matthews, Vice Chairman Maurice Fremont-Smith III, MD, Secretary Delia O’Connor, FACHE, President/CEO Joe D. Hull, MD, President, Medical Staff
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Wayne P. Capolupo, Chair, Building Committee Charles R. Cullen, Chair, Campaign Steering Committee David J. LaFlamme, Chair, Finance Committee Janice C. Morse, Chair, Audit Committee Kim Williams, Chair, Board Quality Committee
Delia O’Connor, FACHE President/CEO
Rosalin Acosta Mark S. Amorosino, MD Grace G. Connolly Edward Dipple (not pictured) Bernhard Heersink, MD Michael Jones
Joe D. Hull, MD President, Medical Staff
Jeffrey C. Kirpas Ann Lagasse, Chair, Foundation Margaret K. McClure, President, Anna Jaques Hospital Aid Association Jessica Schoonmaker, MD
Medical Staff President Joe D. Hull, MD
Vice President Saira Naseer-Ghiasuddin, MD
Secretary/Treasurer Christopher Harris, MD
Department of Anesthesia Steven F. Parker, MD, Department Chief Robert L. Kirkman, MD, Assistant Chief Joe D. Hull, MD, President
Saira Naseer-Ghiasuddin, MD Vice President
Christopher Harris, MD, Secretary/Treasurer, Chief, Medicine
Department of Emergency Medicine Ronald L. Freid, DO, Department Chief Joe D. Hull, MD, Assistant Chief
Department of Medicine Christopher Harris, MD, Department Chief H. Thompson Mann, MD, Assistant Chief
Department of Obstetrics & Gynecology Steven A. Mollov, MD, Department Chief Rebecca L. Boyer, MD, Assistant Chief
Department of Pathology Ronald L. Freid, DO Chief, Emergency
Laura G. Harris, MD Chief, Pathology
Alexander Lipin, MD Chief, Psychiatry
Laura G. Harris, MD, Department Chief Maurice Fremont-Smith III, MD, Assistant Chief
Department of Pediatrics Christine Daragjati Riccardi, MD, Department Chief Tammy Bottner, MD, Assistant Chief
Department of Psychiatry Alexander Lipin, MD, Department Chief David E. Sorenson, MD, Assistant Chief
Department of Radiology Thomas M. Riley, MD, Department Chief Richard E. Rosin, MD, Assistant Chief
Department of Surgery Steven A. Mollov, MD Chief, Obstetrics & Gynecology
Steven F. Parker, MD Chief, Anesthesia
Thomas M. Riley, MD Chief, Radiology
David Swierzewski, MD Chief, Surgery
Christine Daragjati Riccardi, MD Chief, Pediatrics
David Swierzewski, MD, Department Chief Daryl Colden, MD, Assistant Chief
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Letter from the Chief Financial Officer It is easy to look back, from a financial perspective, on the last six years and be proud of what has been accomplished at Anna Jaques Hospital (AJH). I’m honored to be a part of it and thrilled to report that we finished the fiscal year ending September 30, 2011 in the black for the sixth consecutive year, reporting a gain from operations of $1,014,000 which represents a 0.8% operating margin. So much is changing, so fast, in healthcare policy and reimbursements on the local and national level. Each year our industry faces many financial challenges from insurance companies, the state Medicaid program and the federal Medicare program. We continue to be asked to do more for less and successful organizations like AJH continue to reengineer themselves to ensure long term success. AJH has characteristics that will be among the critical success factors in the reengineered health care model that we are seeing develop right before our eyes. We are markedly low cost, and measurably high quality for the level of services we provide along with our medical staff. Anna Jaques has focused over the last six years on lifting its reputation, financial performance and measurable clinical and patient satisfaction outcomes to a high level. The new health insurance plan designs include ever-strengthening incentives for patients to consider staying “local” for their care, rather than accessing reflexively the brand name institutions in Boston for procedures, admissions, and testing that could be done here with a good result. We fully understand that no one is going to trade down for his or her health care, whether for himself or a family member. People want to be confident they can receive high quality care at Anna Jaques, not just less expensive care, and we have established that is true. The Operating surplus in FY2011 and over the last six years has allowed us the opportunity to make terrific investments to modernize our facility, purchase updated clinical technology, make significant investments in information technology, recruit talented staff and physicians and meet our pension obligations. We do this all with the goal of making high quality healthcare available to our community for another 128 years. We have put great focus on that effort to be affordable, and convincingly desirable to the patients and communities we serve. We thank you all for trusting us with your healthcare, and your charitable donations to this hospital. The continued support of the hospital Board of Trustees, and the committees I work with – the Finance Committee, Investment Committee, Pension Committee, Audit Committee and the respective chairs – makes our progress at Anna Jaques possible and is greatly appreciated. Respectfully,
Mark L. Goldstein Anna Jaques Hospital Executive Vice President and Chief Financial Officer 18
Anna Jaques Hospital Statement of Operations Years Ended September 30 2011 Operating Revenues: Net patient service revenue Other operating revenue Net assets released from restriction Total Operating Revenues Operating Expenses: Salaries and wages Employee benefits Supplies and other Provision for uncollectible accounts Interest and Depreciation Total Operating Expenses Gain (loss) from operations
2010
$105,393,417 3,142,379 97,375 ___________ 108,633,171
$105,987,243 3,306,918 166,190 ___________ 109,460,351
49,780,111 13,274,263 35,830,301 4,697,661 4,036,019 ___________ 107,618,355 ___________ $ 1,014,816
49,142,820 12,109,451 36,608,085 4,846,793 4,093,001 ___________ 106,800,150 ___________ $ 2,660,201
Seacoast Regional Health System, Inc. Consolidated Balance Sheet September
September 2011 ASSETS Current Assets: Cash and cash equivalents Patient accounts receivable, less allowance for uncollectible accounts of $4,034,175 in 2011 and $4,644,300 in 2010 Materials and supplies Assets whose use is limited-current portion Prepaid expenses and other current assets Total Current Assets
$ 11,552,294
$ 12,612,739
13,971,704 1,506,308
13,696,893 1,223,877
3,694,671 2,063,911 __________ 32,788,888
2,022,105 1,821,139 __________ 31,376,753
ASSETS WHOSE USE IS LIMITED OR RESTRICTED Investments: Held by trustee under debt agreements 8,472,005 Beneficial interest in perpetual trust 3,019,032 Board designated funds 12,810,427 Donor-restricted funds 7,828,592 Pledges receivable 3,014,846 __________ Total assets whose use is limited or restricted 35,144,902
2011
2010
0 3,225,131 9,324,204 8,168,289 3,526,074 __________ 24,243,698
Property, plant and equipment, net Other assets
25,482,573 3,410,659 __________
23,327,412 3,310,615 __________
Total Assets
$ 96,827,022
$ 82,258,478
LIABILITIES AND NET ASSETS Current Liabilities: Current portion of long-term debt Accounts payable and accrued liabilities Due to third-party payors, net Total Current liabilities Long-term debt, less current portion Accrued pension liability Other liabilities Total Liabilities
NET ASSETS: Unrestricted Temporarily restricted Permanently restricted Total net assets Total Liabilities and Net Assets
$
2010
555,409 11,463,539 776,903 _________ 12,795,851
$ 953,256 11,314,184 1,585,057 _________ 13,852,497
22,070,874 16,011,251 6,560,382 _________ 57,438,358
9,617,419 15,820,048 1,743,131 _________ 41,033,095
21,830,239 12,649,630 4,908,795 _________ 39,388,664 _________ $ 96,827,022
24,435,468 11,675,022 5,114,893 _________ 41,225,383 _________ $ 82,258,478
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Letter from the Chair of the Foundation Dear Constituents, The Anna Jaques Community Health Foundation provides excellent, donor-centered fundraising programs and stewardship to its donors while returning funds to Anna Jaques Hospital to improve the patient experience. Last year, gifts from you and others like you who care about our community hospital provided $684,000 to fund important programs, training and medical technology that would not have been possible without philanthropic support. Each and every gift makes a difference for patients. The Foundation’s donors give generously. Last year, your gifts and others funded the two-bed sleep lab renovation, and now spending the night for a sleep disorder diagnosis is more comfortable.Your gifts helped purchase several diagnostic Holter monitors – portable EKG machines – that allow patients to be at home during extended heart monitor tests. And, a Direct Elite ACL repair kit to aid in joint preservation makes it possible for your surgeon to save more of your knee and hip joint during replacement surgery. These are among the tangible improvements directly related to donor giving. Every gift is meaningful. A small child asks for gifts for Anna Jaques in lieu of her birthday presents. A small business like Star Nails in Amesbury or Gabrielle Minh’s Tailor shop in Newburyport buys bricks for the new walkways as part of the capital campaign. Other times it is a doctor and his bride asking wedding guests to give to the hospital instead of their wedding. And, two businesses, Leary’s Fine Wines and The Walsingham Gallery in Newburyport join together to create a fundraising event for the hospital. People are demonstrating, through their giving, how much they value Anna Jaques. We have had outstanding giving from foundations as well, including a Walmart Foundation grant that will help provide healthy food to Salisbury Elementary School students this spring. Community members Josiah Welch, former Chairman of the Board of Trustees, and his wife Donna Welch, former Aid Association President and long-time Board Member, have given nearly eighty years of combined service to Anna Jaques. Their gifts to the hospital have been many and they continue to give extremely generously and influence others to give. We celebrate their enthusiastic engagement.Thank you Josiah and Donna. And, thank you to all who keep Anna Jaques Hospital in their giving plans each year.
Ann Lagasse, Chair of the Board Anna Jaques Community Health Foundation
At left: Mr. & Mrs. Josiah Welch. Mr. Welch is former Chairman of the Board of Trustees and Mrs. Welch is a former Aid Association President and Board Member.
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Letter from the Chair of the Capital Campaign Dear Constituents, My role as chair of Your Hospital:The Campaign for Anna Jaques has been both a challenging assignment and a most fulfilling one.When the campaign began at the end of 2009, the idea of achieving a private fundraising goal of $6 million – the largest campaign in the hospital’s history – during difficult, belt tightening times seemed more hopeful than certain. All of the elements to undertake a campaign were in place: a financial turnaround beginning in 2005 that signaled good management of the hospital’s resources, something all donors want to be sure of before investing; a base of longtime donors passionate about locally managed and delivered health care; an enthusiastic team of community members, medical staff, board members and hospital leadership who agreed to dedicate their time over the coming three years, to give meaningful gifts, and to become advocates and solicitors. And, we had a mandate. Our patients were clear: “Single rooms, please!” Single rooms give our patients privacy, a peaceful environment for healing, and a place for friends and relatives to visit or stay. Importantly single patient rooms also make confidential conversations with doctors and nurses easy. In this way, our patients can have the best experience possible. I am delighted to report that your gifts are making our bold plans a reality. I am moved and humbled. Employees to date have bought over 100 bricks for the new walkways. Over 75% of the medical staff – both established and new doctors – have given to the campaign. Notably, many donors have continued to support hospital programs, events, medical equipment, and operational priorities through the Annual Fund in addition to giving to the campaign. Eighteen new patient rooms will transform Anna Jaques into a primarily single-room hospital. A new power plant will provide cleaner, more efficient energy, and you will find your way more easily with the new entrance to the oupatient services area where the smokestack now stands. Please come celebrate with us when we recognize the contributions of the community to Your Hospital this fall. I look forward to thanking you in person. With thanks and warm regards,
Charles R. Cullen Chair, Capital Campaign
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The Importance of Single Patient Rooms The benefits of providing patients with a peaceful, private environment for healing are well documented. Single patient rooms are now the federal standard for new construction. However, it is our patients’ pleas for single rooms that Your Hospital:The Campaign for Anna Jaques addresses. Patient preference is the driving force behind construction of a new 11,500 squarefoot, 18 private-room inpatient unit. Private rooms will not only meet the privacy expectation of patients and their families during recovery and care. The new unit’s design will also: • Improve infection control throughout the unit • Provide patients with a great environment for healing • Facilitate the use of electronic medical records • Provide privacy for medical discussions and treatments In addition to an “en suite” toilet, shower and rooming-in furniture (which enables a relative or close friend to spend the night), each room will be equipped with information technology capabilities for nurses and physicians. Dispensing medication, for example, will be helped by matching bar codes to patients’ wristbands and electronic records, and vital sign technology will allow the nurse or aide to download the patient’s data directly into the electronic record (reducing errors).
Survey question: If you were to rate your stay here at Anna Jaques, what would it be and could we improve for the future?
“Need more privacy; rooms are very noisy at night.” “One roommate snored and the other had the TV on all night.”
This rendering shows the design of the single occupancy inpatient rooms on the new Institution for Savings Inpatient Unit.
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Your Hospital: The Campaign for Anna Jaques Listing reflects contributions received as of February 17, 2012.
$1,000,000 + Institution for Savings Newburyport Five Cents Savings Bank
$500,000 – $999,999 The Mary Alice Arakelian Foundation The Provident Bank
$200,000 – $499,999 The Capolupo Family / SPS New England, Inc. Telemachus A. and Irene Demoulas Family Foundation The Gerrish Family Foundation / Rochester Electronics James and Christine Zampell / Zampell Companies
$100,000 – $199,999 Mr. and Mrs. Swift Barnes Jay Howlett / Chase and Lunt Insurance Agency Frank L. Currier Charitable Foundation The Karp Family Foundation Mr. and Mrs. Josiah Hale Welch Strem Chemicals, Inc. The Wallace Family Trust Kim Williams and Trevor Miller Barbara and Edward Wilson
Nothing more accurately describes the relationship between Charlie Cullen’s family and Anna Jaques Hospital than the name of the hospital’s $6 million capital campaign – Your Hospital:The Campaign for Anna Jaques. Charlie is the campaign’s chairman and his family has a multi-generational relationship with Anna Jaques. Charlie’s father, the late James F. Cullen, served as a hospital trustee, a mantle that Charlie has taken up after completing his tenure as chair of the Anna Jaques Community Health Foundation. Now Charlie’s children, Dan and Lindsay, have joined him in making a significant family gift to the capital campaign, to name the Administrative Offices. “We hope our gift inspires others to support the campaign and passes on my Dad’s lesson that getting involved in the life of the community is very important.”
$50,000 – $99,999 Fred and Donna Abdulla
Darling Consulting Group
Deborah and Frank Chiaravalloti
Dan Abdulla and Mark Moquin / Joe’s Playland
Allan L. DesRosiers
Bernard Christopher, Jr.
Anna Jaques Hospital Aid Association
George and Donna Ellison
Annemargaret Connolly and Kenneth L. Frank
The Kennard L. Bowlen Charitable Trust
Mark and Susan Goldstein
Culver Company, Inc.
Ralph Castagna / Castagna Construction Corp.
Dr. Bernhard and Susan Heersink
Dr. James and Susan DiResta
Charles R. Cullen
David and Virginia LaFlamme
Richard and Kathy Eaton
Children’s Health Care
Mark and Teresa Richey
Ginny and Tom Eramo
Cynthia and David Gompers
Matter Communications, Inc.
Shane and Melissa Foley
Dr. Saira Naseer Ghiasuddin and Dr. Salman
Moseley Fund for Social Services
Dr. Paul and Maria Freedberg
Mrs. Noreen C. Pramberg
Sarah J. Gnerre and Christopher Mulligan, Esquire
Greater Newburyport Emergency Physicians, Inc.
St. Jean’s Credit Union
Estate of Patrick Herron
The H. Patterson Hale, Jr. Charitable Foundation
Dr. Michele Sasmor and Dr. David Strohschein
Michael L. Jewell
Ann and Chuck Lagasse
Seacoast Medical Associates
Michael and Linda Jones
Byron and Helen Matthews
Seacoast Orthopedic Associates, Inc.
Peter Kelly and Family
Merrimack Valley Anesthesia Associates
Sports Medicine North
Dr. Jane Kerr and Luis Fernandez
Ghiasuddin
Zachary M. Longley
Newburyport Area Industrial Development
$10,000 – $24,999
Ian Lucy
Delia O’Connor and Dr. E. Thomas O’Neil
Anonymous (1)
Richard and Lisa Maki
SeaCoast Pathology, Inc.
Ambrosi, Donahue, Congdon & Co. CPA’s
David and Patricia Mansfield
Mark F. Welch
Dr. Mark Amorosino and Dr. Jessica Amorosino
Lisa L. Mead and Christine Doherty
Barking Dog Ale House
Donald and Nancy Mitchell
$25,000 – $49,999
Jacalyn E. S. Bennett
Dr. Steve and Paula Mollov
Jack Bradshaw and Denise Marien
Trey Byrnes
Northeast Dermatology Associates
Colden & Seymour Ear, Nose, Throat & Allergy
Rev. Susan and Alfred Chandler
Dr. Isaac and Debbie Pourati
Dr. Mary C. Chang and Dr. Paul S. Chang
Ronald K. Pye, MD
Foundation
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Stephen and Millicent Salvo
Delande Supply Co.
Susan J. Hay
Dr. David Swierzewski and Lesli O’Connell
Shelley DeSimone
Dr. Anthony and Joanne Hayden
Scott and Amy Vandersall
Lisa Devenish
Thora Healy
Shih-Te Wen, MD
Edward and Janet Dipple
Dr. Sadru and Clare Hemani
Jonathan and Betsy Woodman
Richard and Sheilah Doolan
William and Patricia Herman
Robert F. Doyle
Jan and George Hilton
Up to $9,999
Phillip Drews
Drs. Gerald and Denise Hirsch
Anonymous (1)
Scott and Cassandra Eaton
Dr. Rowen and Susan Hochstedler
AJH Laboratory Department
Dr. Vladimir and Asia Eisenberg
Darcy and Dorothy Holland
Elizabeth S. Abby Stearns
Anne R. Ferguson
Lynne Holmes
Rosalin Acosta
Dr. Kay and Mary Ficht
Betty Howland
Christopher and Elizabeth Armstrong
Dr. Andrey and Galina Filippov
Mr. and Mrs. Lawrence C. Hoyt, Jr.
Richard and Joanne Baker
Joan Flanders
Peter and Patricia Hoyt
Dr. Mary F. Baker-Berzansky
David and Jody Fowler
Lawrence Hunter and Kristen Haley Hunter
Mr. and Mrs. Samuel C. Barchus
Jennifer Franz
Allison Hurteau
Kathleen C. Basanta
Dr. Maurice and Jean Fremont-Smith III
Ali and Anders Jahn
Dr. Stephen and Arna Beaudoin
Gabrielle Minh’s Tailor Shop
Cindy and Stuart Johnson
Wendy Beauvais
Denis W. Gagnon
Deborah Johnson
Bob and Nan Becker
Carol Gamble
Margaret Jones
Lisa Bocchetti
Nicole Garrett
Melissa Jones
John C. Boothroyd
Helena C. Gaudreau
Mark Kats, MD
James Borek
Mr. and Mrs. Robert A. Gonthier, Jr.
Eileen Keating
Maryrose Borelli
Jeffrey M. Gwinn
Sandra Keeler
John K. Bosen
Kimberly Hackett
Marie T. Kent
Dr. Rebecca L. Boyer and Dr. Chad McDonald
David Hall and Lisa Dorval Hall
Dr. Kimberly and Charlie Kersten
Kent Boynton, Ph.D.
Matthew N. Hall
Hannah Keyser
Steve Brown
Robert J. Harvey
Dr. Mostafa and Mary Khalil
Robert Buchanan, Jr. Arthur and Elizabeth Buckley Susan M. Bugden Deb Burke Linda Burke Stephen and Lucy Burke David Butler Derek Butler John J. Cameron Melissa Carey Edward and Nancy Carpenter Craig and Margaret Childs Mary Anne Clancy Susan Clifford Mr. and Mrs. Dean F. Cobos Freeman and Maureen Condon Attorneys James and Grace Connolly Robert D. Connors Dr. Bruce and Leila Cooper Mr. and Mrs. William Cooper Phil, Yvonne, and Josh Cosgrove Frank G. Cousins, Jr. Steven and Mary Coyle Mary Crawford Robert and Diane Crofts Mary Croteau Barbara Cullen and George Pasti Jeanine Cunningham Arthur and Sharon Currier Mr. and Mrs. George U. Curry Lisa Cyr-Wilmont
Five generations later, Joe’s Playland is still family owned and operated. Supporting Your Hospital:The Campaign for Anna Jaques seemed natural for the Abdulla family. “The hospital keeps our family, and our customers’ families healthy,” said Dan. The Abdulla family has been on Salisbury Beach for more than 90 years. “Uncle Joe began with a portable popcorn cart in the 1920s,” said Fred Abdulla. “Then he and Aunt Jennie opened a penny arcade named Joe’s Playland, and our parents, Fred and Julia, started the ice cream stand in the 1940s. These businesses grew to become the Joe’s Playland we know today.” Fred, his wife, Donna, Dan, his partner, Mark Moquin, and Joe’s Playland made a family gift to the campaign to name the hospital’s administrative conference room, now known as the Abdulla Conference Room.
John DeCosta 25
If giving was ever considered to be a family activity, it was proven to be one by the Barnes family. The family wanted to honor their daughter Betsy, and so they gave generously to Your Hospital:The Campaign for Anna Jaques in her name. Betsy is a Food Service Aide and has worked at the hospital for 27 years. Mark Kelley, director of the Food and Nutrition Services Department has worked with Betsy for many of those 27 years. “Betsy works hard and brings laughter to our work day,” said Mark. “She keeps an eye on everyone’s eating habits, and she gives me a hard time if I eat something fattening!” The Anna Jaques Hospital kitchen is now named in honor of Elizabeth Wainwright Barnes. The naming was unveiled to her in a surprise ceremony at the hospital. Her parents, Swift and Virginia Barnes, Jr. of Cape Cod, her brother Swift Barnes, III from Southern California, her sister Gina Barnes of the Churchill Gallery and Newburyport, and family friends and co-workers joined Betsy at the naming ceremony to congratulate her and celebrate.
Robert L. Kirkman, MD
Janice and Charles Morse, III
Cheryl Satryb
Jeffrey and Maureen Kirpas
Ralph and Kathryn Mulcahy
Esther Sayer
Robert E. Kirsner, D.P.M.
Geoffrey and Rita Mullis
Dr. Jessica Schoonmaker and Dr. Brian Thompson
Laurie and Jay Knapp
Patrice Murphy
Amy M. Sevigny
Mark F. Knapp
Rich and Eva Napolitano
Catherine Seyler
JoAnn Knowles
Dr. John Nestor
Wilbur and Mimi Shenk
Dr. Neil D. Kobrosky
Newburyport Civic League
Ted and Marilyn Shepard
Amanda LaPlante
Newburyport Medical Associates, Inc.
John and Ann Marie Short
Katie LeBlanc
New England Foot and Ankle
Karen Sindoni-Westhaver
Susan Lepito
Lori J. Norris
Mr. and Mrs. Stanley V. Siwacke
Mr. and Mrs. Carl LeSage
Tina Noyes
Joseph Soldano
Sandra Levin
Mary O’Connor
Hilary J. Sondik
Mary E. Lord
Vania and Barbara O’Connor
Linda Sowder
Lisa Losh
William O’Flaherty
Nancy J. Spaulding
Marc MacBurnie
Maria V. Palumbo
Star Nails / Thai and Trang Ninh
Barbara K. MacLean
Dr. Steven and Jeanne Parker
Imelda St. Pierre
H. Thompson Mann, MD
Donna Parrot
Suzanne Suslak
Mr. and Mrs. Terrence T. Marengi, Sr.
Karen Patnaude
Wayne and Susan Tatro
Kathleen A. Marshall
Mrs. Frances M. Pearson
Darhlene Titcomb
Leanne and Greg Martin
Richard L. Peeke
Mrs. Mary J. Tracy
Russell Martin
Phillips Real Estate
Donna and Bret Twombly
Anne Mccarthy
Donna Piechocki
Rebecca Vigneault
Brenda McCarthy
Raymond and Arline Pouliot
Zoe J. Vincent
Dr. Michael and Melissa McCartney
Patricia J. Powers
Dr. Christannah Waters and Mr. Sean Waters
Margaret Kelleher McClure
Joanie and Dick Purinton
Dr. William F. Watts
Diane McCormack
Dr. DeWayne M. Pursley and Ms. Gayle
Lynn Wedge
Susan McCormick
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Matheson
Mary Lou Welch
Polly McDowell
Dr. Charles Randall and Dr. Susan Newhouse
Diane Wigmore
Scott McIntire
Robert Rawding
Marcus Wilcox
Rachael McKenzie
Dr. Dan and Jill Rich
Scot and Karin Wilks
Kathleen McKinley
Dr. Thomas Riley
Dr. Eric and Patricia Wilner
Dr. John and Martha McManamy
Dr. Richard and Susan Rosin
Chuck and Diane Withee
Heidi G. Merrill
Laura Rossi
Jillian Woundy
Jonathon and Joan Miller
Mr. and Mrs. Robert P. Rousseau
Liz Wright
Cris and Marcia Miller
Louis Rubenfeld and Cyndi Barry Rubenfeld
Katherine E. Wysong
John and Jean Moak
Dr. Vincent and Sheila Russo
Mr. and Mrs. William J. Young, Jr.
Nancy M. Moore
Mr. and Mrs. Jack Sanborn
James Zafris
Mr. and Mrs. Charles Morse, Jr.
Ronald J. Saporito
Dr. and Mrs. Richard Zirin
Medical Staff / Medical Practice Capital Campaign Donors
Kimberly P. Kersten, MD
Pentucket Medical Associates, Inc.
Alexander Lipin, MD
Ronald K. Pye, MD
Anonymous (3)
Merrimack Valley Anesthesia Associates
Charles S. Randall, MD
Mark S. Amorosino, MD
Vladimir Eisenberg, MD
Jessica Amorosino, MD
Andrey A. Filippov, MD
Stephen Beaudoin, MD
Mark Kats, MD
Kent Boynton, PhD
John L. McManamy, MD
Dr. and Mrs. Vincent J. Russo
Children’s Health Care
Robert L. Kirkman, MD
Dr. Michele T. Sasmor and Dr. David Strohschein
Steven F. Parker, MD
Jessica Schoonmaker, MD
Eric D. Bucher, MD Thomas J. Carmichael, MD
Minimally Invasive Thoracic Surgery Associates
Robert Chirlin, MD
Shalini Reddy, MD
Lars Lundgren, MD
Prodyut K. Poddar, MD
Riverside Pediatrics Tammy Bottner, MD Michael Pilz, MD
Seacoast Medical Associates Guy Navarra, MD Seacoast Orthopedic Associates, Inc.
Christine H. Riccardi, MD
Mostafa I. Khalil, MD
Paul Chang, MD
Stacey L. Sheehan, MD
Dr. and Mrs. Robert E. Kirsner
James Ford, MD
Caroline Thumser, MD
H. Thompson Mann, MD
Michael Wack, MD
Colden & Seymour Ear, Nose, Throat & Allergy Daryl Colden, MD Peter Seymour, MD Dr. James and Susan DiResta Paul S. Freedberg, MD
New England Foot and Ankle Timothy Downs, DPM Caroline Gauthier, DPM Newburyport Medical Associates, Inc. Michael J. McCartney, MD
Kenneth Glazier, MD SeaCoast Pathology, Inc. Maurice Fremont-Smith III, MD Laura G. Harris, MD Sports Medicine North
Saira Naseer Ghiadussin, MD
Northeast Dermatology Associates
Joseph J. Evans, DO
Salman Ghiasuddin, MD
David Scott Greenstein, MD
Steven Mattheos, MD
Greater Newburyport Emergency Physicians, Inc.
Margaret I. Stewart, MD Jeremy Finkle, MD
Jonathan Uroskie, MD David J. Swierzewski, MD and Ms. Lesli O’Connell
Elijah Berg, MD
Dr. Isaac and Debbie Pourati
Shih-Te Wen, MD
Christopher DeFazio, MD
Northeast Radiology Associates
Women’s Health Care
Ronald L. Freid, DO
Bruce E. Cooper, MD
Mary F. Baker-Berzansky, MD
Joe D. Hull, MD
Matthew N. Hall, MD
Rebecca L. Boyer, MD
Steven Sbardella, MD
Anthony J. Hayden, MD
Mary C. Chang, DO
Bernhard Heersink, MD
Dan H. Rich, MD
Steven A. Mollov, MD
Dr. Sadru and Clare Hemani
Thomas M. Riley, MD
Susan C. Newhouse, MD
Rowen M. Hochstedler, MD
Richard E. Rosin, MD
Jane C. Kerr-Fernandez, MD and
Eric M. Wilner, MD
Luis Fernandez
Christannah M. Waters, MD Dr. and Mrs. Richard Zirin
Dr. DeWayne M. Pursley and Ms. Gayle Matheson
When planning began for a capital campaign to help underwrite Anna Jaques Hospital’s Master Facility Plan, one of the first people asked to serve on the campaign steering committee was a physician – a very busy physician – Michele Sasmor, MD of Riversong Plastic Surgery. She readily agreed to work on the steering committee and the medical staff campaign. She also set the pace for other physicians when, along with her husband Dr. David Strohschein, she became the first Anna Jaques physician to make a generous pledge to the campaign to name the enclosed fountain in the Institution for Savings inpatient unit.To date, Dr. Sasmor and other members of the AJH medical staff have collectively committed over $550,000. “Anna Jaques may be the physicians’ base of operations, but the hospital belongs to the community, and our patients need and deserve the private rooms that are the centerpiece of this project,” said Dr. Sasmor.
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The Strength of Community Support Esther Sayer, Grace Connolly, Chuck Withee, Marc MacBurnie, and Larry Hunter are some of the most connected people in the community from Rowley to North Hampton, NH. They are influential and compelling. Fortunately for Anna Jaques they have used their skills and talents to raise hundreds of thousands of dollars for Your Hospital: The Campaign for Anna Jaques over the past year.
Individual Division Campaign Chairs Esther Sayer, owner of Inn Street Barber Shop and Grace Gonzalez Connolly, Esquire, of Connolly and Connolly Law Office with Campaign Chair Charlie Cullen.
Business Division Campaign Chairs Chuck Withee, executive vice president of The Provident Bank; Marc MacBurnie, vice president of the Newburyport Five Cents Savings Bank and Larry Hunter, vice president of the Institution for Savings with Campaign Chair Charlie Cullen.
Bernhard Heersink, MD and Maurice Fremont-Smith III, MD presented the case for the Master Facility Plan to their colleagues and received commitments to Your Hospital: The Campaign for Anna Jaques that have increased doctors’ sense of shared purpose at Anna Jaques while making a statement about their belief in the hospital. Doctors on staff and regularly practicing at Anna Jaques, along with several retired physicians, collectively gave more than $550,000 toward the project.
Bernhard Heersink, MD and Maurice Fremont-Smith III, MD, co-chairs of the Medical Staff Division of the campaign. Dr. Heersink rides his bike to work in good weather.
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Annual Giving Gifts and pledges received between October 1, 2010 and September 30, 2011. We gratefully acknowledge the following donors for their generosity and extend our gratitude to those who have asked to remain anonymous. The support of our community allows us to continue providing high quality patient care close to home.
The Leadership Circle The leadership circle was established to recognize friends of Anna Jaques Hospital who have demonstrated leadership support throughout the fiscal year with annual gifts and/or event sponsorships of $1,000 or more.
$100,000 +
$5,000 – $9,999
Dr. Dan and Jill Rich
Estate of Marion Roaf
Dan Abdulla and Mark Moquin
Thomas Riley, MD
Alliance Imaging, Inc.
Dr. Richard and Susan Rosin
Ashland Engineering & Commercial
Strem Chemicals, Inc.
$50,000 – $99,999 Anna Jaques Hospital Aid Association
Construction
The Kennard L. Bowlen Charitable Trust
Institution for Savings
Henry and Donna Bertolon
Toshiba Business Solutions New England
The Mary Alice Arakelian Foundation
Castagna Construction Corp.
Barbara and Edward Wilson
Edward S. and Winifred G. Moseley Foundation
Chase and Lunt Insurance Agency
Newburyport Five Cents Savings Bank
Dr. Bruce and Leila Cooper
$2,500 – $4,999
Frank L. Currier Charitable Foundation
Angelica Textile Services
Demoulas Foundation
Beth Israel Deaconess Medical Center
Dr. Anthony and Joanne Hayden
Biotronik
Modern Healthcare Spirit of Excellence Award
Blue Cross Blue Shield of Massachusetts
Northeast Radiology Associates
Coldwell Banker Residential Brokerage Cares
$25,000 – $49,999 Swift and Virginia Barnes William O. Moseley Foundation
$10,000 – $24,999 Wayne Capolupo Charles and Maryann Small Charitable Foundation Drueding Foundation Cynthia and David Gompers Harry M. Pethybridge Trust Merrimack Valley Health Services Newburyport Area Industrial Development Foundation Newburyport District Nursing Service Newburyport Society for the Relief of Aged Women Estate of Leland Roaf Robert J. Daverman Foundation SPS New England, Inc. The Provident Community Foundation, Inc. The Wallace Family Trust Kim Williams and Trevor Miller Jim and Christine Zampell Zampell Companies
The Importance of the Aid Association The Aid Association has been in existence for almost as long as the hospital itself, attracting energetic women who work tirelessly to raise funds for the hospital. Their work has made a tremendous difference over the years and has provided millions of dollars for mission critical needs.Today’s Aid Association holds a signature event – Great Chefs Night – each spring, runs the AJH Gift Shop and takes on special projects such as the AJH Cookbook (at right above). Last year, the cookbook proved a best seller and helped the Aid Association raise its largest annual gift ever to the hospital – $80,000.This gift supported the purchases of a new glidescope for the Emergency Room; a new, energy efficient surgical light; an adult colonoscope; a diagnostic Holter monitor that allows patients to do a daylong test at home rather than at the hospital; and a gift to the Capital Campaign.
Gift shop volunteers Cammie Chamberland and Mary Ditty stand in front of the window, with Susan Dixon, manager of the shop behind them and Nancy LaRosa at the cash register.
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Save The Date:
“Fore Your Health” Golf Outing
22nd Annual AJH Golf Outing Monday, August 27, 2012
This year’s golf tournament raised $130,000 after expenses. Byron Matthews, perennial chair of the golf outing, led
Renaissance Golf Club Haverhill, MA
the event with his committee, Steve DeGuglielmo, Rich Dube, Luis Fernandez, Tom Howard, Peter Matthews, John Matthews, Malcolm “Mac” McKay, and Donna Twombly, staffed by Kate O’Connell, Ali Jahn and Sarah Gnerre. Title sponsor Merrimack Valley Health Services (MVHS) teed up Haverhill High School teammates Ryan Paris and Dylan Cody, pictured here with Byron Matthews. They are the 2011 winners of the “Byron Bowl” High School Challenge.
the event to be the best performing fundraising event in the history of the hospital. Sponsorships and a portion of each player’s greens fee provided funds to implement ultrasound equipment for the Cardio Echo Lab.This new technology is essential in the early diagnosis of heart disease. The 2012 golf outing will be held on August 27, 2012 at Renaissance Golf Club in Haverhill, a Brian Silva Signature Course and award winning club house.
L to R: Mark Amorosino, MD and Guy Navarra, MD
Ken Frank and Annemargaret Connolly
Newburyport Development, LLC
Dr. Daniel and Sandra Appleton
Charles R. Cullen
NextEra Energy Seabrook Station
Bob and Nan Becker
Doctors Insurance Services of New England
Delia O’Connor and Dr. E. Thomas O’Neil
Stephen and Teri Bennett
Donoghue, Barrett & Singal, PC
Owens & Minor
Trey Byrnes
Eastern Bank Charitable Foundation
Pentucket Medical Associates Inc.
Attorneys James and Grace Connolly
Dr. Saira Naseer Ghiasuddin and Dr. Salman
Matthew and Shauna Pieniazek
Coverys (formerly ProMutual Group)
Mr. and Mrs. John Salter
Crothall Facilities Management, Inc.
Mark and Susan Goldstein
Seaward Management
Arthur and Sharon Currier
Greater Newburyport Emergency Physicians, Inc.
Sibson Consulting
Phillip Drews
Dr. Joe and Elizabeth Rose Hull
Marc Strano
Richard and Kathy Eaton
Dr. Jane Kerr and Luis Fernandez
Syvinski Landscaping
Ginny and Tom Eramo
Ann and Chuck Lagasse
The Corporate Benefits Group, LLC
Shane and Melissa Foley
Latitude Sports Club
Walsh Brothers, Incorporated
Dr. Ronald and Renee Freid
Ghiasuddin
Mark and Teresa Richey
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The Provident Bank sponsored team seen L to R: Bob Britton, Bob Whitney, Charlie Cullen and Tom Ambrosi. They took home the second place finish for the afternoon round.
Ghiorsi & Sorrenti Inc.
Matter Communications, Inc.
$1000 – $2,499
Katherine Gove
Medtronic, Inc.
Elizabeth S. Abby Stearns
Jeffrey M. Gwinn
MetLife
Action Ambulance Service, Inc.
Health Partners New England, Inc.
MLS Property Information Network
American Medical Response
George and Janice Hilton
Estate of Charles Moseley
Drs. Mark and Jessica Amorosino
Fred and Stefanie Hufnagel
Dr. Guy and Rachel Navarra
Otto and Edith Anderson
James Hughes
Infinitt North America Inc. Michael Jewell KBK Systems & Interiors, Inc. David and Virginia LaFlamme James Leblanc Zachary Longley
$500 – $999
TCS Communications
Steve and Meredith DeGuglielmo
Rosalin Acosta
Universal Shredding
Dianne Deveau
Scott Aiello
University System of New
Scott and Cassandra Eaton
American Home Care Specialists, Inc.
Hampshire
Patricia Ford
Associated X-Ray, Inc.
Diane Wigmore
Laura Fraser Daniel and Janet Graf Home Health Foundation
Mary Baird
John Witherspoon
Olga MacFarlane
James Borek
WNBP Radio-1450-The Legends
Richard and Lisa Maki
Eric and Amy Boucher
Illinois Tool Works, Inc.
Brennan and Pike
$250 – $499
Margaret Jones
Gary and Virginia Brown
Benedict and Clarice Andreozzi
Steve Lamson
Robert Buchanan, Jr.
Appleton Eye Associates
Richard and Laura Langworthy
Frank and Deborah Chiaravalloti
Christopher and Elizabeth
Mark LaSpina, DO
David and Patricia Mansfield Terrance Marengi Dr. Domenic M. Martinello Byron and Helen Matthews Robert K. McMenamin
Mary Anne Clancy
Medline Foundation
Construction Engineering Services
Corinne Beaulieu
David Loring
Mercer
Jeanine Cunningham
Karen Binette
Peter and Marjorie Matthews
Merrimack Valley Federal Credit Union
Curbside Hospitality
Maryrose Borelli
Diane McCormack
Dr. Steve and Paula Mollov
Richard and Sheilah Doolan
Eleanor Brooks
Malcolm C. McKay
N.A. Nichols Co., Inc.
Peter and Carmen Denn
Lisa Burns
Rachael McKenzie
Vania and Barbara O’Connor
Carol Gamble
James Cardin
John and Jean Moak
Albert C. Peterson
Dr. Kevin and Ann Gasiorowski
Kerry and Margaret Cargill
Robert and Carla Moore
Nancy Peterson
Sarah Gnerre and Christopher
James and Janise Cashman
Rich and Eva Napolitano
Lindsay H. Cavanagh
Warren and Marian Neil
Armstrong
Patria Lopez
Dr. Isaac and Debbie Pourati
Mulligan, Esquire
Stephen and Millicent Salvo
Thomas D. Haywood
Arthur and Dorothy Chapman
Lori J. Norris
Dr. Michele Sasmor and Dr. David
Dr. Bernhard and Susan Heersink
Lara Chatterton
Diane O’Leary
Dr. Rowen and Susan Hochstedler
Drs. Daryl Colden and Kristin
Carolyn Palenscar
Strohschein Seacoast Medical Associates
Cindy and Stuart Johnson
James G. Shanley
Deborah Johnson
William and Cynthia Cooper
Rose Russo
Sodexo, Inc.
Walter Kershaw
George Pasti and Barbara Cullen
Ronald J. Saporito
Joseph Soldano
Charles and Joyce Ketcham
Southwest Consulting Associates
Jeff and Maureen Kirpas
Sports Medicine North
Konica Minolta
STAT Delivery Service, Inc.
Dr. Daniel and Elizabeth Leary
TD Bank
Katie LeBlanc
David A. Tibbetts, Esquire
Sandra Levin
Scott and Amy Vandersall
Mary Lord
James and Karen Wakefield
Frank W. Lowe Trust
Jerome and Joan Weinstein
Scott McIntire
Josiah and Donna Welch
Medical Bureau of Economics, Inc.
Mark F. Welch
Donald and Nancy Mitchell
Whittier IPA, Inc.
Patricia Morrison
Witt / Kieffer
Janice and Charles Morse, III
Eleanor J. Woodman
National Healing Corporation
Jonathan and Betsy Woodman
Newburyport Rotary Club
Jan Zinck
North Shore Bank
Tallman
Kathleen Pucci
John and Gloria O’Connell Maria V. Palumbo Frances M. Pearson Thomas and Diane Pendergast William L. Plante Port Healthcare Center Patricia J. Powers Laura Rossi Gary Rudis Saturday Morning Group Esther Sayer Simmons and Sons Flooring Karen Sindoni-Westhaver Hilary J. Sondik Stericycle Corporation
Gabrielle Minh’s Tailor Shop was one of the first businesses to buy a brick for the new walkway. Many of Gabrielle’s customers are Anna Jaques patients, board members, employees and physicians.
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>1% 16.4%
Molly M. Shamas David and Priscilla Smith Linda Sowder
Memorial & Tribute Gifts
Barbarell Hughes Alice Hutchins
Endowments & Interest
IBM Corporation
Sunday AA Meetings
Interlocks Salon and Day Spa
Paul and Janice Swindlehurst
Ali and Anders Jahn
49%
Arlene A. Tallberg Ten Center Street Donald Tine AnnMarie Tinkham
Major & Planned Gifts
18.1% Annual Gifts
Mabel Jancewicz Stanley and Jennie Jancewicz Patricia Joyce Mabel E. Kalashian
Charlene A. Torrisi
Sandra Keeler
Karen and George Toscano
Mark Kelley
Donna Twombly
Stacy Kelley
Rebecca Vigneault
Cheryl J. Kirby
15.7%
Lynn Wedge
Lester and Jean Kirkpatrick
Event Gifts
Mary Lou Welch
Robert Kotarba
Liz Wright
Cindy Kuczwara
Philanthropy Revenue for FY2011
Katherine E. Wysong
Mary Kuist Donald K. Laing
$100 – $249 Anonymous William and Carol Abbott Tom and Lucy Abisalih Maureen Adams Robert Albanese Dr. Walter J. Alt
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Major & Planned Gifts Event Gifts Annual Gifts Endowment & Interest Memorial &Tribute Gifts
$ 520,338 166,985 192,934 174,532 9,011
Nancy Jo Lavoie
Total
$1,063,800
Lombardi Oil Company, Inc.
John H. Lawson Joyce LeMauk Stefanie Lennox Jacquelynn B. Leone Christine Lindquist
George and Emma Andrews
Patricia Lucey
Benjamin and Anne Armstrong
Gail Magee
Victor and Margaret Atkins
Elizabeth Clark
Jennifer Franz
Mae Atkinson
William Cody
Ralph Fratus
Keith and Donna Attenborough
Patricia D. Connelly
Margaret Fredrickson
Marjorie Babcock
Gayle A. Corcoran
Dr. Paul and Maria Freedberg
Deborah Balger
Richard Cousins
Irene P. Freeman
Balser Promotions and Consulting
Mary Croteau
Fritz DeGuglielmo Trenholm, LLC
Mr. and Mrs. Robert Bashaw, Jr.
John DeCosta
Marsha Froburg
Robert and Laura Bentley
Theresa Defilippo
Jean Garnett
Tracy Blais and Jonathan Dennis
Gail Dickson
Helena C. Gaudreau
Francis and Doris Blood
John Dodge and Anne Dooley
General Linen Services
John and Marie Bowles
John and Patty Doggett
Georgetown Savings Bank
Kent Boynton
James Doherty
Thom and Alice Gould
Laura Bradbury
Colleen Dolan
Linda M. Graves
Mary and Jack Brooks
Richard and Elaine Donahue
Linda Gray
Diantha Brown
Geri Dorr
James Griffin, Jr.
Fred Buckley
Joseph and Rena Doucet
Kimberly Hackett
Susan M. Bugden
Raymond Drouin
Kimberly Hamel
Linda Burke
Amy Dumas
Gayle A. Hamilton
Barbara Burnim
Wayne H. DuPont
Barbara Harrington
Deborah Butler
Dorene Dupuis
Eunice Harrington
Derek Butler
Elsie Dzioba
Harrington Moore, Inc.
Joseph and Denise Callahan
Eastern Bag and Paper Group
Paul and Elizabeth Harrington
Richard and Eileen Cammett
Enpro Services, Inc.
Thora Healy
Christine M. Campbell
Aleta Estabrook
Mary L. Herlihy
Melissa Carey
Bertram Fecteau
William and Patricia Herman
Jacqueline Carroll
Susan Feindel
Darcy Holland
Sheila Carruth
Anne R. Ferguson
Roberta Homan
Sandra Casey
Joan Flanders
Cynthia Hopping
Dr. Robert and Patricia Chirlin
David and Jody Fowler
Thomas and Michelle Howard
Lorraine Chouinard
Charles R. Fraley
Arthur Howes
Lawrence Maroni Kathleen A. Marshall Andrew Martens Patricia Martin Tracy Martin Robert and Patricia Mattheson Matthews Consulting, LLC John and Christina Matthews Peter McAvoy Brenda McCarthy Timothy McCarthy Dr. and Mrs. Michael J. McCartney Peg McClure James and Rosemarie McCobb Susan McCormick Kathleen McKinley Christine McLaughlin Francine V. Meier Heidi G. Merrill Nicholas and Vivian Metcalf Cris and Marcia Miller Robert and Jane Millette Lisa Moore Nicole Morrison Mr. and Mrs. Charles Morse, Jr. Ralph and Kathryn Mulcahy Geoffrey and Rita Mullis Patrice Murphy Susan Murphy Dr. Melvin Nagler
Newburyport Dental Associates, PC
Dr. Ganson Purcell
Newburyport Whale Watch, Inc.
Pure Bliss
Raymond and Elizabeth Nippes
Spencer and Lisa Purinton
Cheryl Satryb
Christine A. Trecartin
Mary O’Connor
Dr. DeWayne Pursley and Gayle
Ann Schofield
Shannon Tudal
Catherine Seyler
Lisa Tylus
William O’Flaherty
Matheson
Salisbury Beach Betterment Association
Darhlene Titcomb TOPS MA 392
Theresa M. Ouellet
Racquet Club of Newburyport Ltd.
Deborah Sharkey
Allison Vandersall
Jeff Paris
Robert Rawding
Ted and Marilyn Shepard
The Vespa Family
Marilyn Parks
Eugene Reilly
John and Ann Marie Short
Dr. Michael Wack and Dr. Susan Pursell
David Pasiuk
Kenneth M. Reynolds
Scott and Diane Simmons
Lisa Walsh
Karen Patnaude
Gerald Riccio
Howard Smith
Marguerite Walton
PerioNorth
Robin Richardson
Andrew Soucy
Kathleen Welch
William and Elizabeth Pettingell
Patricia Roberts
Imelda St. Pierre
Lauren L. Wendel
Bruce G. Picard
Kenneth Rogers
Susan Stackhouse
Annette Wilson
Phyllis W. Picha
Stanley and Renee Rosyna
Margareta Starrak
David and Tara Wright
Michelle E. Plaisance
Rowley Commerce Associates, LLP
S. Merrell Stearns
Ginie Young
Louis and Claire Poisson
Louis Rubenfeld and Cyndi Barry
Debra Steeves
Paula Zayac
Helen Powell
Rubenfeld
Thomas and Patricia Stubbs
Betty Preisner
Brian and Kimberly Rybicki
Wilfred Tatro
Up to $99
Ellena Preston
Helen Safford
Lynne and Scott Terry
Anonymous Mary Ahern-Lewis Patricia Allen Fernando and Elena Amato
The Strength of Employee Engagement
Gordon and Jane Andrews Frank Annaldo Rosa Aponte Virginia Arkell Anita Ash Teresa Ashe
Our Hospital: The Employee Campaign for Anna Jaques
Stephen and Jill Atherton Christine Auclair Francis Babineau
This year’s annual employee campaign chaired by Donna Twombly, Diagnostic Imaging, added a new element to the traditional campaign. In addition to raising money for the Annual Fund, employees were asked to consider purchasing a brick for one of the new commemorative walkways as part of the hospital’s capital campaign. More than 100 bricks have been purchased by employees, to date. A special thank you also to our dedicated employee campaign committee members.
Stephanie Bachynski Vincent and Jennifer Badger Bianka Bailey Charles and Marcia Bamford Jean Barbone Elizabeth W. Barnes Jennifer Barrett Robert Barrett Cornelia Barry Rebecca Barthelmes Barbara Bartlett Kimberly S. Bartula Nicole Bean Mary Diane Beaton Donald and Rita Beaulieu George and Marjorie Beauparlant Wendy Beauvais Raymond L. Bellavance Sharon Bentley Kimberley Bertolino Mary Bertolino Lillian Blanchette
L to R: Betty Howland, Stephanie Bachynski, Dianne Deveau, Donna Twombly, Shelley DeSimone, Sarah Gnerre, Ali Jahn, Rebecca Vigneault, Annette Wilson, Derek Butler, Betsy Malenfant, Catherine Seyler, Christine McLaughlin. Not pictured: Sharon Benjamin, Helena Gaudreau and Peter Tura
Wendy Bland Jessica Blay Stella and Sam Blunt Lisa Bocchetti
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John C. Boothroyd
Margaret and Craig Childs
Alice E. Currier
Millicent Goodwin
Robert and Elizabeth Boothroyd
John Chisholm
Lisa Cyr-Wilmont
Donna Granese
Mary Borin
Camie Chouinard
Pauline Daigle
Debra A. Grasso
Robert de Loura le Doux
Bruce and Natalie Christie
Marilyn Dalzell
Jean Graupner
Deborah Ciampa
Anita D’Amato
Donald and Barbara Gravelle
Robert and Jean Bowlen
John Clancy
Barbara D. Daunheimer
John Gray
Tracy Bradley
Helen Clarkson
Carmen V. Deans
Norma Gray
Irene O. Brandy
Susan Clifford
Susan Dearborn
Stephen and Judith Grohe
David and Roberta Britton
Gerard and Patricia Cody
Jerome Delatizky
Anna May Guyette
Bruce and Cynthia Brown
Elizabeth Collette
Debra Dennis
Nina Gynan
Kimberly A. Brown
Peter and Caroline Collins
Anne Derr
Emily Haight
Natalea G. Brown
Yolanda Collins
Diane Desmarais Tetreault
Joanne Haley
Robert Brown
Nancy J. Condon
Lisa Devenish
Olga Halliday
Kara Buckley
Muriel Consigli
Thomas and Elizabeth DiGiuseppe
Janice M. Hamerstrom
Jane and Robert Burnham
Nathalie Cook
William and Nancy Jerome
Maud S. Hamovit
Mrs. Clara Cail
Lawrence T. Corcoran
Colette Donovan
Dr. Peter and Karen Hartmann
Gary Calderwood
Fred and Eleanor Coryell
Kathleen Doran
James Harvey
Joseph and Patricia Callahan
Phil, Yvonne, and Josh Cosgrove
Debra Downs
Robert J. Harvey
Virginia A. Capolupo
Nick and Cynthia Costello
Robert F. Doyle
Donna Haynes
Sanford Carlisle
Glenn Cote
Margery Driscoll
Cecilia Healy
Edward and Nancy Carpenter
Robert and Diane Crofts
Marianne Dube
Marlene Hemingway
Maureen Carroll
Lowell Croll and Sally Butler
Nathaniel and Mildred Dummer
Thomas Hennigan
Erik Carter
James and Rita Croteau
Ruth Duttweiler
Robert and Carol Henrici
Isabelle Champoux
Elizabeth Curran
Nancy R. Earabino
William and Theresa Herman
Jean Chase
Michael Curran
Priscilla Eigen
Suzanne Hersey
David and Ellen Erekson
Debbie Higgins
Versie Etheridge
Charles Hill
Mary C. Faro
Martha Hills
Thomas Farrell
Phyllis Hobson
Robert Fazio
Lynne Holmes
Anthony and Carol Federico
Erin Holt
Barbara Fernald
Susan E. Holt
Katherine Ferrier
Mrs. Mildred Honig
Della P. Ferris
Wendell Hopkins
Francis H. Finneran
Lewis and Mary Lou Horzempa
Helen Flaherty
Leon C. Houston
Donald Forte
Betty Howland
Paula Fortuna
Anita Huot
Diane Fortune-Smith
Allison Hurteau
Alfred Fournier
John and Ann Iacobucci
Clyde Fowler
Benjamin and Angela Iacono
Jeanine Fowler
Judith Ingraham
Mary Frasier
Inn Street Barber Shop
George Fregeau
Leah Iritano
Margaret Fuller
Donna Irving
Tanja Fuller
Norma and Philip Jacques
Nicole Gage
Sandy Jenkins
Melissa L. Gagnon
Melissa Jones
Nicole Garrett
Lisa Judd
Linda L. George
Saul Katz
Linda Getchell
Lorraine Keating
Irene Geyer
Jean Kelleher
Stella C. Gigis
Michelle Kelleher
Janice Gilday
Edmund and Janice Kelley
Elizabeth A. Gillette
Robert Kelley
Carol S. Glenn
Mitzi Kenney
Elizabeth Golas
Marie Kent
Bouvier-Cosmos
Seen L to R: Christine Bouchea, gallery manager, and Kari Bouchard, owner of The Walsingham Gallery present a painting by artist Judith Pumfrey to Delia O’Connor, at a benefit auction.The event generated $4,550 for Anna Jaques. The painting will hang in the Birth Center.
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16.4% Trusts & Endowments
Jacqueline Kieras Alison Kilgour Francis Kilgour Frank and Fay Kimball Eleanor F. King
21.1%
Virginia Olsen
Individuals
Eva Osborne Julia Ouellet
9%
Frederick and Dorothy Ouellette
Hospital Vendors
Diana F. Packer
Maria Kirsch Dr. Robert and Anna Kirsner Levi and Kathleen Kishbaugh Mark F. Knapp
Mary Pagnani
10.1% Organizations/ Clubs
21.1%
Amy Papamechail
Foundations
Leona Papoulias Russell M. Peirce
Laurel Knight
Reta Pelletier
William Knight
9.2%
JoAnn Knowles
Employees & Physicians
Carol Labrecque Pearl Ladd
13.1% Businesses
A look at our FY2011 Donors
Nancy R. LaRosa Barbara Latulippe
Jean and Henry Perkins Jessica Perkins Robert Perkins Elizabeth Petrycki Donna Piechocki Thelma Pike
Duncan and Constance Law George and Claire Lawrence Bonnie Leonard Susan Lepito Lesco, Inc. Dianne Leslie Jacqueline Leveille Gerald Lipsky
Individuals $ 225,397 Foundations 225,000 Businesses 139,352 Hospital Vendors 93,180 Organizations/Clubs 108,430 Employees & Physicians 97,909 Trusts & Endowment 174,532
Helena Pollock
Total
Grace Randolph
Anne Little
$1,063,800
Barbara Pouliot Lisa Powis John and Eileen Pramberg Kenneth and Joyce Prees Aurelia Quinn John and Josephine Rafferty Robert and Marion Reed
Mark Littlefield Douglas and Lorraine Locy Philip P. Loring
Claire Melville
Adrian and Diana Lucy
Raymond and Frances Merrill
Daniel and Marguerite Lynch
John and Jane Merrow
Linda Lynehan
Edward Metcalf
Kendra Macdonald
Cindy Michaud
Eleanor Maclauchlan
Cecile Michelin
Barbara K. MacLean
Irwin and Judith Miller
David Madden
Gordon Mitchell, Jr.
Harvey and Ruth Mades
Bonita Moore
Betsy Malenfant
Arthur Morris
Mary and Christo Malonis
Jean Morrison
Peter and Anna Mamakos
Adrienne Mosher
Melinda R. March
Walter Mott
Ann Markos
Matthew Muise
Jeanette Marks
Robert and Mary Mullaley
Eleanor Maroney
Helene Murphy
Virginia Marshall
Bonita Murray
Eugene and Dolores Martellini
Catherine A. Murray
Roland and Virginia Martin
N.E. Hurlin Accounting
Hugh Martinez
Arthur E. Naylor
Maureen and Ronald Martino
Barbara J. Nelson
Louis D. Masiello
Timothy and Heidi Newfell
Joan Matthews
Elliot Newman
Raymond and Martha Matthews
Frederick and Mary Noone
James and Cheryl Matzen
Leon Noyes
Kathleen J. Maurer
Tina Noyes
Julie McDaniel
William and Marjorie O’Callaghan
Dana A. McFaden
Kelly A. O’Connell
Doris A. Meaney
William and Margaret O’Donnell
Denise E. Melanson
Marion G. Olsen
Leary’s Fine Wines on Merrimac Street in Newburyport, owned by Todd (seen above) and Leyla Baltich, is committed to supporting organizations in the community. When their friends Kari and Rene Bernard, owners of The Walsingham Gallery suggested they partner to hold a special gallery opening to benefit Anna Jaques, they said “Yes, we support Anna Jaques!”
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Larry and Mildred Reeves
Rita Shay
Jed and Mary Lou Tyler
Renmark
Robert and Lois Shea
Kristina Tynes
Ingeborg Reuss
Edmund and Josephine Shepard
Frances Vachon
Alexander and Noella Richard
Oliver Sicard
Germaine Valley
honored or remembered with gifts to Anna
Melissa Richardson
Bruce Skud and Ellen Becker
David J. Vance
Jaques Hospital. The names of those being
Susan Ricker and William Zarakas
John and Constance Small
Robert and Mary Vanderhoven
honored or remembered are in bold type.
Mary Roberts
Amy-Lori Smith
Jill Vorderis
Janet Rogers
Ann C. Smith
Deborah Vozella
In memory of Rita Annaldo
William Rogers
Christine B. Smith
Walch Education
Charles and Carol Bazarian
Christina Ronder
Sara and Donald Smith
Jean Waldman
Jacqueline Bonner
Richard and Elizabeth Rooney
Sophia Stanton
John and Patricia Wall
Normand and Carol Cassista
Joseph and Winifred Ross
John and Pollyann Statom
Jean P. Wallace
Anthony and Sonja Comei
Kathleen Rowe
Reverend and Mrs. Bertrand Steeves
Marjorie Walters
Joel and Diane Corriveau
Rowley Grange No. 204
Luis Suriel
Bruce Warwick
Anthony and Shirley Dangelo
J. E. Roy
Lynda Sweet
Linda Welch
Frank and Sandra Diodati
Patricia Roy
Barbara and Kenneth Taylor
Sophie Welch
Donna Eideh
Nancy Rubinstein
Edgar and Donna Eaton Tetreault
Alexander and Anne White
Anthony Ferrucci
Lucy V. Ruggiero
Roger Thibedeau
Clifford Wile
Philip and Carole Fili
Denise and Tim Ryan
Barbara Tibbetts
Neil and Nancy Wile
Joseph and Karin Maccarone
Richard and Susan Rybacki
Laura Tierney
Herbert and Joanne Wing
Ms. Marguerite Murphy
Georgiana Sampson
Marcia Tilly and Clifford Haller
John Winninghoff
Philip and Carol Nardone
Bob and Betty Sanborn
David and Jane Torrisi
Tick and Kathy Withington
Lazarus and Alice Pahigian
Dorina E. Sawyer
John Tramonte
Gordon Woodfall
Domenica Riccio
Matthew and Kim Schweisberg
Tammy Trautz
George J. Woodsom
Michael Sabbagh
Regina Seely
Karen Trudeau
Jillian Woundy
Kenneth and Margaret Spaulding
Mary Ellen Shanley
Peter Tura
Denise Wright-McDonald
David and Jane Torrisi
Marie Shattuck
Curtis L. Turner
Rita York
Charles and Lisa Wilkins
Mary B. Youn
Kenneth and Catherine Yameen
Carol Young Peter Young
Commemorative Gifts
The following people have been lovingly
In memory of Ray Arthur Mr. Stephen Robinson Richard and Ruth Waning
In-Kind Donors Associated X-Ray Atkinson Resort & Country Club Ceia Restaurant Eastern Bag and Paper Group
In memory of Leanus Babine Ruth Rock In memory of Lewis D. Bartley Margaret Fuller
Georgia Pacific Hewlett Packard Interlocks Salon & Day Spa Bricks will go along this walkway
Keurig, Inc. Lindt & Sprungli USA Inc. Phoebe Lonborg
In memory of Joyce Bothwell St. Paul's Episcopal Church In memory of Lucy Charette Anita D'Amato and Mr. and Mrs. Rocco
Michael’s Harborside Newburyport Whale Watch, Inc.
Be part of the AJH Legacy With a gift of $500 or $1,000, you can purchase a brick engraved with your family name or the name of a loved one. Join AJH employees and local businesses like Star Nails in Amesbury by buying a brick for Anna Jaques new walkways.
Ould Newbury Golf Club Plum Island Kayak, Inc. Delia O’Connor and Dr. E.
Pledge now and pay for your brick over three years (just $3.21 a week or $6.41 a week) to permanently show your support of Anna Jaques.
Poland Springs Royal Orchid Restaurant Ten Center Street
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In memory of Louis Colby Mr. and Mrs. Charles Morse, Jr. In memory of Marie Colby Mr. and Mrs. Charles Morse, Jr. In memory of Mary Collins Arthur and Dorothy Chapman
Toshiba Business Solutions Scott and Amy Vandersall Walsh Brothers Frank Wetenkamp / Wentworth
Please visit ajh.org home page for details.
Eleanor Brooks
Thomas O’Neil Rockfish Restaurant
– $500 brick is 4” x 8” and will have three lines of text – $1,000 brick is 8” x 8” and will have six lines of text
In memory of Florence Churchill
by the Sea
In memory of Jedrey Connors J. E. Roy
In memory of William Deans
In memory of John Mongiello
Ms. Ruth Duttweiler
Tick and Kathy Withington
In honor of Gene Doran
In memory of Eleanor Morris
Ms. Kathleen Doran In memory of Howard and Genevieve Fernald Margaret Fuller In memory of Everett Foley Shane and Melissa Foley In honor of Marianne Green Claire Melville In memory of Alta B. Griffin James Griffin, Jr. In honor of Ms. Lauren Hefferan Debra A. Grasso
Fernando and Elena Amato Arthur and Dorothy Chapman James S. Fitzgerald Henry and Helen Szymura In memory of Charles Pearson Frances M. Pearson In memory of Joseph Colby Pearson Norman and Alicia Colby In memory of Patricia Pollard Dawn Baxter Central Congregational Church Anna May Guyette Ronald Roy
In memory of Norman Hobson Phyllis Hobson In memory of Ruth Holmes
In honor of the engagement of Dr. Isaac and Debbie Pourati
In memory of Bernice Rembis Stanley and Jennie Jancewicz In memory of Mr. and Mrs. Al Rindler Alan Collachicco
Margaret Fuller In memory of Ms. Virginia Salter Sarah Anderson George and Judith Blanchette Byfield Water District Linda DeLotto Mr. and Mrs. John Elwell Kenneth Gammons
Jeanine Cunningham
Mr. and Mrs. John Salter
Mr. and Mrs. Norman C. Ladd
Gail Devine
Richard and Sandra Siemasko
James and Susan McCoy
Rosemary T. Duford
Newbury Garden Club
Howard Fernald
In memory of Bobby LaPlante Margaret Fuller In honor of James and Elianna Mamakos Peter and Anna Mamakos
Pauline Flaxer Jodi Fletcher
Rocco
Anne Lentz
Ann Markos In memory of Joseph Masionis Michael Lynch
Matthews Donald McCann Daniel Nagler
Delia O’Connor and Dr. E. Thomas O’Neal Dorothy Pike Ms. Nancy J. Spaulding Richard E. Stackpole
John and Christina Matthews
Kathleen C. Sullivan
Carol Mikuski
Ms. Linda L. George
We hope to have captured your preferred publication name in
Rita Shay In memory of Rosemary Sloane Josiah and Donna Welch In memory of Irving and Marion Snyderman
know if you would like to change something, please call the Foundation office at 978-463-1176 or send an e-mail to ajahn@ajh.org.
Susan Rowley, Ph.D. In memory of Marion Susen Charles Susen In honor of Evelyn Tatro Mr. Wilfred Tatro
Helen Novick
Clara Bell
In memory of Carol McInerny
In honor of Katherine E. Wysong
Mr. and Mrs. Raymond C.
Arline P. Sayward In memory of Helena Matthews
Foundation
this annual report.To let us In memory of Edward Shay
Mr. and Mrs. Donald P. Hovey
Dr. Melvin Nagler In memory of Art Markos
In memory of Robert Santarelli Anita D'Amato and Mr. and Mrs.
Stanley and Diana Kulfan
Ron and Kathy Colby Family
Walch Education
Helen Holmes
Dr. and Mrs. Robert E. Kirsner
In memory of Kent R. White
Arnold Prudhomme
Richard and Debra Rurak
Pearl Ladd
Marjorie Walters
Walter Martel
Elaine Cronin
In memory of Fred Ladd
In memory of Robert S. Walters
Ann Prudhomme
Sara H. Farmer
Lester and Jean Kirkpatrick
Joan Matthews
Terrance Marengi
Renmark
Richard and Edith Johnson
In honor of Carol Walsh
Gordon Graham
Joyce Nevins and David Munger
Michael and Margaret Taranda
Richard and Helen Ross
Ms. Cynthia J. Lowrey
Lorraine Chouinard
In memory of Roxie Kalashian
Peter and Wendy Leavitt
Lesco, Inc.
Virginia A. Capolupo
Jim Geanoulis
Richard Hassold
Jack and Barbara Craig
Mr. and Mrs. Thomas J. Childs, Jr.
James and Patricia Frey
Barbara Fenton
Robert and Carol LeJeune
Judith Anderson
Ann C. Smith
Carmine Devivi
Appleton Eye Associates
Mersen USA Newburyport-MA, LLC
In honor of Roberta Homan
Ruby Boyd
Intermark In memory of Sharron Russo
Mrs. Margaret Brown
Virginia C. Tobin
In memory of Jane von Bosse
In memory of Harold and Rita Tine Mr. Donald Tine In memory of Robert Tremblay Delia O’Connor and Dr. E. Thomas O’Neal
Mr. and Mrs. David B. Vine John and Patricia Wall Evelyn Webber Robert and Josephine Welch Gene Wintner
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The Community Health Foundation Board Mission Statement The Anna Jaques Community Health Foundation was established in 1996 to advance the mission of Anna Jaques Hospital by developing a strong base of philanthropic support for the institution and its regional health care system.This is accomplished through an ongoing program to identify, cultivate, and solicit donors and friends of the hospital. The Foundation also ensures proper stewardship of donated funds through the appropriate investment, management and disbursement of those funds.
The Community Health Foundation Board of Directors is comprised of community and business leaders who represent the private and public sectors within the hospital’s 17-cityand-town service area. They lead the way in giving and in engaging others in support of our community hospital.
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Ann Lagasse, Chair
Ginny Eramo, Vice-Chair
Donna Twombly, Secretary
Mark L. Goldstein, Treasurer
Daniel Abdulla
Cyndi Barry-Rubenfeld
Trey Byrnes
Ralph Castagna
Craig Childs
Mary Anne Clancy
Barbara Cullen
Sharon Currier
Scott Eaton
Cynthia Gompers
Michael Jewell
Leanne Martin
Joan Miller
Guy Navarra, MD
Scott Vandersall
Charles Withee
Officers Ann Lagasse, Newburyport Newburyport Development, LLC Chair Ginny Eramo, Newburyport Interlocks Salon & Day Spa Vice-Chair
George H. Ellison, Jr. Chairman of the Board of Trustees
Delia O’Connor, FACHE President and CEO
Donna Twombly AJH Employee Representative to the Board, Chair, AJH Employee Campaign, Secretary
Ali Jahn Development Operations Specialist
Guy Navarra, MD Newburyport Seacoast Medical Associates
Trustees
Charles Withee Hampton, NH The Provident Bank
Trey Byrnes Newburyport Inverness Financial Group Ralph Castagna Newburyport Castagna Construction Craig Childs Newburyport MacDonald and Pangione Insurance
Sarah Gnerre, MBA Vice President and Executive Director
Joan Miller Amesbury
Scott Vandersall Hampton, NH TD Bank
Cyndi Barry-Rubenfeld Amesbury Circle Furniture
Margaret K. McClure President, Anna Jaques Hospital Aid Association
Leanne Martin Kittery, ME Eastern Bank
Mark L. Goldstein Anna Jaques Hospital Treasurer
Daniel Abdulla Newburyport Joe’s Playland
Joe D. Hull, MD President, Medical Staff
Michael Jewell Amesbury Consultant
Representatives to the Board George H. Ellison, Jr. Chairman of the Board of Trustees Delia O’Connor President and CEO Anna Jaques Hospital Joseph D. Hull, MD President, Medical Staff Anna Jaques Hospital Margaret K. McClure West Newbury President, Anna Jaques Hospital Aid Association
Mary Anne Clancy Newburyport Institution for Savings
Foundation Staff
Barbara Cullen Newburyport HealthWyse
Ali Jahn Development Operations Specialist
Sarah Gnerre Vice President and Executive Director
Sharon Currier Newburyport Currier & Associates, Inc. Scott Eaton Merrimac Newburyport Five Cents Savings Bank Cynthia Gompers Newburyport Juice Plus
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Anna Jaques Hospital Leadership Senior Management
Department Directors
Delia O’Connor, FACHE President Chief Executive Officer
James A. Borek, MS, RDMS Diagnostic Imaging
Mary E. Lord, BS, RNC Psychiatric Services
Kent Boynton, PhD, LICSW Child Psychiatry
Russell Martin, RN, MSN, CEN Nursing Education, Professional Practice, and Nursing Supervisors
Mark Goldstein Executive Vice President Chief Financial Officer Joe D. Hull, MD Interim Chief Medical Officer Richard Maki, RN, BA, MHSA Vice President Chief Nursing Officer Deborah Chiaravalloti Vice President Public Relations & Marketing Sarah Gnerre Vice President, Development Executive Director Anna Jaques Community Health Foundation Stephen F. Salvo Vice President Human Resources
Robert Buchanan, Jr. Chief Information Officer Jeanine Cunningham, RN Surgical Services Donna DiMaio Finance and Physician Practice Management Richard Doolan Materials Management Phillip G. Drews, BS, RRT Clinical Services David W. Fowler Senior Director Support Services Carol A. Gamble, MT (ASCP), MS Laboratory Services Jeffrey M. Gwinn, RPh Pharmacy Services Thora Healy, CPMSM, CPCS Medical Staff Services Mark J. Kelley Food & Nutrition Robert A. Kotarba Environmental Services Patricia Lawrence, MS, BSN, BS Infection Prevention Kathleen M. Leblanc, RN Medical/Surgical Services Sandra Levin, RN, BSN, MBA Quality, Patient Safety
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Scott W. McIntire Wound Healing & Hyperbaric Center Rachael McKenzie, RN, MSN Case Management Maria V. Palumbo, RHIA Health Information Management & Privacy Officer Patricia J. Powers, RN, BS, COHN Occupational Health Services Robert Rawding Engineering & Maintenance Laura Rossi, RNC, MSN, OCN Infusional and Outpatient Clinics Cheryl Satryb Volunteer Services Karen D. Sindoni-Westhaver, RN Critical Care and Telemetry Units Joseph M. Soldano Financial Planning Hilary J. Sondik Patient Financial Services Charlene A. Torrisi, RNC, MSN Maternal Child Health Diane E. Wigmore, RN, BS, CEN Emergency Services Elizabeth M. Wright Human Resources
Non-Profit Org. U.S. Postage PAID
25 Highland Avenue Newburyport, MA 01950
Permit No.163 Newburyport, MA
www.ajh.org
Miss Anna Jaques 1800–1885 Through the vision and charity of Miss Anna Jaques, our hospital was established in 1884. In 1883, she had sought the advice of her family physician, Dr. F. A. Howe, on how best to use her money for the benefit of the community. He told her that the community needed a hospital. As a result Anna Jaques gave $25,000 and plans were drawn up for Newburyport’s first hospital, originally located at the corner of Broad and Monroe Streets. Miss Jaques lived to see the hospital become a reality and attended opening ceremonies. She died at home the following January. The oil painting of Anna Jaques that appears on the cover of this book hangs in the lobby of the hospital.