Software Support Systems Construction Overview

Page 1

Software, Hardware, Support & Consultancy 01-2973322 Ronnie@software-support.ie


About Software Support Systems Colm ONeill Managing Director

Founded in 1990 by Colm ONeill, Declan Costello and Ronnie Fleming, Software Support Systems Ltd supplies and supports computer software, hardware and networking to businesses in Ireland and the UK. Our customers range in size from five through to hundreds of users in a wide range of sectors.

Ronnie Fleming Sales Director

Our IT service enables you to steadily grow your business without the need for an in-house IT specialist. The key to our proven track record with over 600 Irish customers is ‘a total solution with a quality service.’

“Issues are dealt with in a professional and efficient manner with swift turnaround times minimising the risk of any negative impact on our business and this has always been done in a very friendly manner.” Padraig Mangan IT Director Clear Channel

“Software Support Systems provide a very speedy and efficient response when critical incidents occur. We have found Software Support Systems to be a consistent, professional and reliable IT company.” Les Hickey HSE Primary Care Reimbursement Service

Declan Costello Finance Director

“Having Software Support Systems, a consistent, professional and reliable IT company looking after our IT infrastructure — has helped us tremendously with our growth.” Sean McCarthy Kerrigan Sheanon Newman Chartered Quantity Surveyors


Construction Clients


Construction Clients


ABM FOR CONSTRUCTION SECTOR

Ad vanced Business Manager for Construction Sector Software Support Systems Ltd has significant expertise in the construction sector and is recommended by the Construction Industry Federation as a supplier to its industry. With over 160 clients, you can benefit from our in-depth understanding of your industry, allowing us to tailor the most appropriate IT systems to your business. ABM financial accounting provides a complete system tailored for the construction industry. Based on the Microsoft SQL server platform, it is real time and totally integrated. As ABM is also modular, you just choose the features that you suit your business needs.

Case Study 1:

Tritech Engineering

Industry:

Build ing Services Engineers and Contractors

Product:

Ad vanced Business Manager “Its great to get up to the minute reports instantly. Any updates are immediately reflected within the system and action can be taken if necessary”. Joe Delaney, MD, Tritech Engineering.

“Today’s highly competitive market demands quick informed decisions based on a holistic view of our business. In an industry where the success of an individual job can make or break some companies, technology is key. When selecting our accounting solution, it was important to select one that suited our industry and that has proper on-going support. With this in mind, we selected Advanced Business Manager accounting software, a totally integrated solution provided by Software Support Systems. It is refreshing to work with a company that understands our business and is able to provide valuable advice on the system setup.

Software Support Systems – expert partner to the Construction Industry and recommended by the Construction Industry Federation. Our clients includ e: > Mennolly Homes > Drumloe Properties Ltd . > The Matrix Group > M&B > FKM

All our costs are trapped at purchase order and payroll stage. This ensures that timely information is constantly flowing throughout the organisation. We enter our estimates for each project and when the costs are charged against element specific categories, we can accurately track actual costs against budget on an almost real time basis. The efficiency and accuracy of the information available within the company is excellent. Every posting appears in real-time so we can compare what is on order, delivered and invoiced and even what’s paid. This transports straight through to nominal ledger so not only are my job costs up-to-date, so are my management accounts.

> Clancy Construction

This has been an invaluable investment and has grown with our business to make us one of the market leaders in our field.”

> Kingspan

Joe Delaney, MD, Tritech Engineering.

> CLG Developments Ltd > Mythen Construction > NDBA > Kerrigan Sheanon Newman > Richard Nolan Civil Engineering


ABM FOR CONSTRUCTION SECTOR

Case Study 2: CLG Developments Ltd. Industry:

Civil Engineering and Construction

Product:

Advanced Business Manager “We have been dealing with Software Support Systems Ltd since 1998 and I can request assistance in any area of our business that has to do with IT.” Tara McCormack, IT Manager, CLG Developments Ltd

“Founded in 1979, CLG is a Civil Engineering and Construction company with an impressive portfolio of successfully completed contracts including Rosslare Harbour and Charlemont Bridge (LUAS). CLG clients include the ESB, Iarnrod Eireann, the Department of Justice, Equality and Law Reform and many more. With such an extensive range of sizeable and complex projects, tight accounting control with easy access to real time business information is paramount. Furthermore, we must have absolute confidence in our IT solution. We have been dealing with Software Support Systems since 1998 and I can request assistance in any area of our business that has to do with IT. They provide us with ABM accounting software which handles our requirements perfectly. Committed costs per team and site manager reports are provided on a weekly basis. It integrates with the payroll and our specialist plant systems and is configured to operate with Microsoft terminal services option. With ABM accounting, our business can grow in any direction. If we require additional fields, reports or integration to specialist applications, it is available to us. We have a number of offices countrywide and it is very important to have one service provider. If we have a problem with hardware or software, we have a one-stop-shop. Our experience of their admirable support and genuine interest in our business makes us view Software Support Systems as our long-term business partner.” Tara McCormack, IT Manager, CLG Developments Ltd.

Call Software Support Systems today to see how we can help your construction business or log on to www.software-support.ie for more detailed information.

Member of the Construction Industry Federation

www.software-support.ie

Software Support Systems Suite 106 Q House, 76 Furze Road Sandyford Business Estate, Dublin 18.

T: +353 1 2973322 F: +353 1 2957049 E: info@software-support.ie www.software-support.ie


Construction Sector / Advanced Business Manager

STOCK REQUISITIONS JOB BUDGET

PURCHASE DELIVERIES PURCHASE ORDER PROCESSING SUB CONTRACTORS

JOB REQUISITIONS INTERNAL PLANT

JOB COSTING

STOCK

SALES PURCHASE ORDERS PROOF OF DELIVERY PAYROLL & TIMESHEET ENTRY NOMINAL LEDGER & REPORTING

DOCUMENT SCANNING

PURCHASING


0.00 1,594.00

0.00

0.00 34,300.00

27,440.00

27,540.00

198.34

261.00

0.00

Accrual

36,104.34

27,701.00

27,540.00

Cost To Date

Total

Sales To Date

Total

0.00

0.00

-27,701.00

-27,540.00

Profit

Invoiced

0.00 0.00

0.00

55.00

4,125.67 8,245.97

6,804.59

66,516.85

263,044.10

454.08

250.00

1,948.20

0.00

5,800.00

-1,948.20

-30,304.34

Subcontractors

0.00

330.83

15,229.59

Material

Description 0.00 12.00

Plant

Job No. Forecourt for Topas N11 0.00

0.00

Site Costs

F-0001 Old Folk Secure Homes

Forecourt fro Topas N7

Labour

F-0003

F-0002

2,749.89

33,877.60 13,262.71 0.00

178,917.55

9,604.00

200,447.32

299.47

3,792.74

0.00

31,892.98

895,959.31

40,571.68

9,604.00

695,418.85

78,352.62

325,071.55

217,029.02

53,911.92

0.00

776,000.00

0.00

309,335.58

13,340.24

-9,604.00

80,581.15

-78,352.62

-15,735.97

0.00

Croke Park Extension 20,740.64 0.00

14,853.15

0.00

St Patricks Girls School 250,157.65 0.00

244,434.00

1,948.20

G-0003 Sandyford Business Park 0.00 12.00

976.00

0.00

G-0004 St Josephs Girls National School 4,562.00

65,300.00

144,060.00

-59,930.00

4,663.84

80,000.00

11,232.00

14,700.00

10,000.00

-42,942.12

-44,006.57

690.00

69,930.00

0.00

58,000.00

2,587.00

0.00

G-1001 James Street Apartments

0.00

J-1002 Beaumont Hospital

1,560.00

42,942.12

102,006.57

Aviva Stadium

J-1004

62,440.00

0.00

2,258.41

G-0002

J-2001

1,750.00

19,600.00

91,165.00

-678,930.29

0.00

0.00

62.40

0.00

1,180.00 0.00

3,856.00

68.98

-34,256.96

14,700.00

671.00

0.00

0.00

360.00 23,182.64

3,200.00

0.00

Dun Laoghaire Golf Club 0.00

3,365.00

3,131.02

34,256.96

0.00

Bray Golf Club

0.00

2,484.97

0.00

J-2003 Naas Golf Club

0.00

31,360.00

Forest Enterprises New Office

J-2005

0.00

J-2002

J-2006

140.00

-159.48

0.00

0.00

-307.04

0.00

159.48

0.00

0.00

0.00

307.04

11.00

0.00

32,101.08

0.00

0.00

100.00

0.00

0.00

380.00

Pinewood Healthcare 0.00

0.00

New House at Athy 0.00

8,571.08

J-2008 Rehab Enterprises

0.00

0.00

J-2007 J-2020

0.00

525.00

-32,101.08

87.04

-176,974.18

120.00

0.00

3,000.00

150.00

2,475.00

0.00

176,974.18

0.00

0.00

Byrne Nursing Home

0.00

Cliften Hotel

0.00

J-3001

176,400.00

-57,102.58

143,672.79

J-3020

0.00

0.00

32,000.00

228,624.11

0.00 0.00

0.00

84,951.32

0.00

89,102.58

3.00

507.00

612.60

0.00

59,752.00

59,000.00

0.00

0.00

Annabrook Hotel

1,456.00

Newbridge Silverware Extension

0.00

8,286.00

-51,670.04

J-3024

24,776.00

14,737.50

3,000.00

J-3022

0.00

1,200.00

312,005.00

Abbeyglen Castel

54,670.04

Killenard Hotel

369,605.00

J-4010

0.00

0.00

J-3026

0.00

46,060.00

-54.42

0.00

-44,100.00

0.00

0.00

-440,281.23

0.00

54.42

0.00

0.00

0.00

44,100.00

7,532.00

440,281.23

276,000.00

0.00

0.00

19,688.24

0.00

44,100.00

Kilmacud Creche

367,469.03

The Premier House Hotel

0.00

J-5060

1,056.75

0.00

-135.00

J-4012

0.00

0.00

-57,600.00

306.66

135.00

0.00 0.00

0.00

0.00

0.00

0.00 19,239.87

0.00

0.00

21.40 0.00

0.00

13,604.35

33.02

32,520.68

0.00

0.00

0.00

ACT Ltd

0.00

0.00

0.00

Head Office - Dublin Road

0.00

0.00

Coocoon Creche

J-5095

J-5085 Advance Systems

13,120.50

J-5070

L-0001

0.00

0.00

-13,604.35

0.00

66,711.25

0.00

400,520.92

0.00

156.57

333,809.67

446.28

0.00

29,718.70

0.00

0.00

85,561.73

37.57

103.42

34,772.19

Russell Street Apartment

53.15

3,192.52

KCT Hardware

0.00

150.18

-156.57

4,496.21

45,555.66

0.00

0.00

-51,940.00

176,068.32

L-0004 Dunboyne Apartments

Canadian Embassy

-150.18

0.00

256,500.00

229.14

51,940.00

210,944.34

0.00

0.00

25,574.16

-47,040.00

-17,640.00

-379.32

51,940.00

82,698.55

0.00

0.00

0.00

0.00

20,884.44

47,040.00

17,640.00

0.00

0.00

684.93

0.00

0.00

0.00

0.00

8,965.22

0.00

L-0002

L-0006 K Club Main House

L-0005 L-0008

0.00

72,137.04

47,040.00

17,640.00

Apartments Clane

0.00

0.00

Brookthomas Fitout

0.00

0.00

N-0001

0.00

0.00

L-0012

0.00

0.00

659,305.92

Pieta House

3,306.51

635,251.09

Clonliff Glof Club

0.00

0.00

N-0004

0.00

486,048.20

N-0003

0.00

42,160.35

24,054.83 0.00

9,653.29

-3,306.51

2,188.54

43,086.60

0.00

33,433.31

12,967.64

2,240.79

3,306.51

20,845.50

91,886.36

6,540.44

Friends of the Elderly

30.97

Honeypark Monkstown

2,501.86

P-0001

1,273.75

P-0003

Beaupark Mews Clarehall

0.00

P-0004

Software Support Systems Ltd


The Construction Company * Contract Master Report Printed on 09 October 2012 For Reporting Period October Job is between AIR001 and TYN001

Accrual

64,452.00

Cost To Date

5,000.00

Sales To Date

-71,719.01

-59,452.00

Profit

Page 1 of 3

0.00

Total

8,884.00

0.00

423,482.86

Total

Plant 7,742.00

360.00

495,201.87

Invoiced Site Costs 38,354.00

0.00

1,548.85

Subcontractors

Labour 9,472.00

0.00

392,853.20

Material

Description 0.00

0.00

24,832.88

Job No. Beaver House 0.00

800.41

B-0001 0.00

Belgard Road Garage

1,856.31

School at Ballybrack

0.00

B-0010

73,310.22

B-1000

-580.00

-7,056.00

-14,700.00

-360.00

0.00

960.00

-825.00

2,000.00

0.00

-61,264.47

2,580.00

7,056.00

3,000.00

223,838.15

14,700.00

825.00

25,580.00

0.00 0.00

2,040.00

283,818.82

0.00 7,056.00

825.00

86,844.47

0.00

0.00

0.00

59,980.67

14,700.00 0.00

0.00

5,305.62

1,319.47

0.00 0.00

84,875.00

0.00

0.00

0.00

54,255.05

0.00 0.00

125.00

0.00

0.00

840.00

240.00

0.00 0.00

0.00

13,313.00

0.00

0.00 0.00

0.00

78,673.00

0.00 0.00 5.00

65,360.00

0.00

Swimming Pool at Gorey 0.00 0.00

151,998.53

School Library at Naas

B-1003 School at Letterkenny 0.00

0.00

School at Monkstown

B-1010 Bray UDC New Swimming Pool 0.00

431.44

B-1002

B-1012 New Apartment Block at Ushers Quay

Smithfield

64,990.00

B-1001

B1040

116,099.20

0.00

B-1050

0.00

-50,298.87

-151,998.53

12,000.00

0.00

-4,906.67

-66,056.73

0.00

50,298.87

61,750.00

-38,560.00

0.00

2,162.02

127,806.73

0.00

0.00

45,080.00

0.00

4,906.67

17,245.56

1,828.85

106,407.73

497.50

427,593.78

0.00

0.00

1,399.00

4,113.09

0.00

3,150.00

1,068.00

0.00

0.00

476,561.47

8 Houses at Glencairn 0.00

20,000.00

0.00

48,967.69

38,560.00

Celbridge Community Centre Smithfield Apartment Block 0.00

0.00

0.00

0.00

B-9001 C-0001 Ballymount Road Office 206.08

44,822.59

36,860.00

B-1060

C-0002 Gasworks Apartments

0.00

0.00

0.00

C-0003

0.00

-92,150.00

0.00

0.00

4,005.00

92,150.00

1,100.00

0.00

0.00

92,150.00

0.00

0.00

Newmarket House Renovation

0.00

Trim Residental House

0.00

C-0005

0.00

C-0004 Kileen Castle Renovation

-80,369.54

C-0006

-176,080.23

613,700.50

28,000.00

38,307.31

204,080.23

247,700.57

601.23

-17,415.94

-102,900.00

56,369.11

164,645.00

0.00

0.00

4,108.55

1,000.00

17,415.94

102,900.00

5,912.70

0.00

0.00

261,302.26

34,034.00

2,284.18

Kileen House Extension

3,800.00

15,179.00

102,900.00

C-0007 AIB Tipperary

0.00

533,330.96

C-0008

38.28

-0.01

-54,880.00

0.00

0.00

-95.95

54,880.00

0.00

0.00

0.00

0.00

0.01

10.43

54,880.00

152,880.00

0.00

0.00

0.00

0.00

0.00

0.00

AIB Caple Street

0.00

0.01

Dun Laoghaire Hospital

0.00

152,880.00

C-0014 Dundrum Town Centre

0.00

0.00

C-0009 D-0001

0.00

0.00

-53,350.00

-152,880.00

0.00

0.00

0.00

53,350.00

0.00

29,386.56

0.00

0.00

Monread Housing Estate

99.98

DP Systems Ltd

29,286.58

53,350.00

D-0003

0.00

0.00

D-0002

0.00

0.00

2,226.46

201,205.44

0.00

0.00

16,926.46

0.00

14,700.00

0.00

148,267.60

0.00

0.00

Ballsbridge Car Park

0.00

Dundrum House

14,700.00

D-0005

148,267.60

D-0004

0.00

0.00

230,592.00 0.00

0.00

-148,267.60

0.00

12,811.22

-174,104.12

0.00

4,000.00

0.00

16,911.49

0.00

4,100.27

178,104.12

Eagle House Flat Renovation

0.00

0.00

Eagle House Extension

4,100.27

-8,456.54

176,400.00

0.00

0.00

8,456.54

104.21

0.00

0.00

8,456.54

0.00

0.00

0.00

0.00

0.00 0.00

0.00 0.00

1,599.91

E-0001

Xpert Taxis New Office

Hainault Road House

D-0006

E-0003

VIP Taxis New Office

E-0002 E-0004

Software Support Systems Ltd


The Construction Company **Job Summary Report By Period With Sales Printed on 09 October 2012 For Reporting Period October Job is between AIR001 and TYN001 Page 1 of 21

Cost Centre

Current

Year To Date

Job To Date

Current

Year To Date

Job To Date

2,362.00 3,754.00 4,321.00 6,543.00

8,905.00 38,354.00 7,742.00 8,884.00

9,472.00 38,354.00 7,742.00 8,884.00

16,980.00

63,885.00

64,452.00

0.00

0.00

-5,000.00

Total Profit For Job B-0001

16,980.00

63,885.00

59,452.00

Belgard Road Garage

Current

Year To Date

Job To Date

1 Prelims 2 Plant 3 Material 5 Subcontractors 6 Labour

0.00 0.00 0.00 0.00 0.00

0.00 0.00 0.00 0.00 0.00

2,066.31 805.82 26,166.32 392,853.20 73,310.22

1 - Total Costs

0.00

0.00

495,201.87

2 - Sales

0.00

0.00

-423,482.86

Total Profit For Job B-0010

0.00

0.00

71,719.01

Month

B-0001

Beaver House

1 Prelims 2 Plant 3 Material 5 Subcontractors 1 - Total Costs 2 - Sales

B-0010

B-1000

School at Ballybrack

5 Subcontractors

Total Profit For Job B-1000

B-1001

School at Monkstown

Current

Year To Date

Job To Date

0.00

0.00

360.00

0.00

0.00

360.00

0.00

0.00

360.00

Current

Year To Date

Job To Date

1 Prelims

0.00

0.00

2,580.00

1 - Total Costs

0.00

0.00

2,580.00

Software Support Systems Ltd


The Construction Company 106 Q House 76 Furze Road Sandyford Business Estate Dublin 18

Claim for Payment

KEL106/A00002/0001

Internet Web Site : www.theconstructioncompany.ie

VAT Number 310202

Newgrange Town Hall Main Street Wexford

Description

Gross Claim

Previous Claim

This Claim

28,000.00

0.00

28,000.00

Day Work

3,740.00

0.00

3,740.00

Variations

12,300.00

0.00

12,300.00

Total Certified

44,040.00

0.00

44,040.00

Retention

2,157.96

0.00

2,157.96

Discount

880.80

0.00

880.80

Measured Work

41,001.24

Amount of Cert

SUBCONTRACTOR SELF BILLING INVOICE VAT ON THIS INVOICE TO BE ACCOUNTED FOR BY THE PRINCIPAL CONTRACTOR NOTE: AMOUNT DUE MAY BE SUBJECT TO RCT AT A RATE TO BE NOTIFIED BY THE REVENUE SUBCONTRACTOR VAT REGISTRATION NUMBER 9F67356Q

Software Support Systems Ltd


The Construction Company 106 Q House 76 Furze Road Sandyford Business Estate Dublin 18

Claim for Payment

KEL106/A00002/0002

Internet Web Site : www.theconstructioncompany.ie

VAT Number 310202

Newgrange Town Hall Main Street Wexford

Description

Gross Claim

Previous Claim

This Claim

47,000.00

28,000.00

19,000.00

Day Work

3,740.00

3,740.00

0.00

Variations

12,300.00

12,300.00

0.00

Total Certified

63,040.00

44,040.00

19,000.00

Retention

3,088.96

2,157.96

931.00

Discount

1,260.80

880.80

380.00

Measured Work

17,689.00

Amount of Cert

SUBCONTRACTOR SELF BILLING INVOICE VAT ON THIS INVOICE TO BE ACCOUNTED FOR BY THE PRINCIPAL CONTRACTOR NOTE: AMOUNT DUE MAY BE SUBJECT TO RCT AT A RATE TO BE NOTIFIED BY THE REVENUE SUBCONTRACTOR VAT REGISTRATION NUMBER 9F67356Q

Software Support Systems Ltd


ABM PAYROLL

Advanced Business Manager Payroll Advanced Business Manager (ABM) Payroll is unique in that it can identify costs by employee, job, cost-centre and stage and integrate these costs directly into the Job Costing Ledger in ABM’s financial accounting system. It also updates the selected nominal accounts (PRSI etc.) in the General Ledger, giving you total control over your actual employee costs. Within any one week employees can move between jobs, and correct costs can be allocated to overhead accounts. Designed to suit a wide range of industries, ABM Payroll can also provide added essential functionality to businesses who use job costing, including Construction, Manufacturing, Engineering, Professional Consulting and Services.

ABM Payroll Summary Features > Employee Details > Timesheet > Payroll Processing

ABM Payroll customers range from small businesses to large organisations e.g. banks and charities through to multinational organisations e.g. Clearchannel Ireland.

> Payslips > Payments > Job Costing

“It is the simplest and most user-friendly payroll software package I have used.” Martin Gorman, Financial Controller, Porcelanosa Ltd.

> System Set-up > Taxation Set-up > Payslips On-screen before update

“ABM Payroll is flexible and gives me everything I want from a payroll package.” John Browne, Finance Director, Clearchannel Ireland.

> Time Clock Interface > Direct Transfers of costs to accounting software > All Statutory Reports

Features and Benefits Employee Details The employee details option allows you to enter information on each employee. The employee’s personal, tax and pay details can be stored and viewed along with memo information. Year to-date summary information and history information are available for tracking during the year. >> More benefits overleaf

> Import Tax Free Allowance from ROS > PRSA Compatible > Holiday and Absence Tracking > Links directly to Microsoft Excel for non-standard reports > Exceptions Reporting > P35 to ROS online > Notional Payments > Benefits in Kind


ABM PAYROLL

Features and Benefits Timesheet The timesheet option is used to assign unlimited amount and types of payments and deductions to each employee. Most pay runs may only need a quick amendment of the timesheet from the previous pay run, providing faster processing. Payments can be made before tax or after tax (e.g. Mileage Expenses) and can be processed by fixed, hourly or rateable methods. Deductions can be made before or after tax either in fixed or percentage formats. Payroll Processing This is used to carry out the necessary calculations on the gross pay for Pensions, PRSI, Tax and other payments and deductions, in order to produce a net amount. Information can be viewed on screen and/or printed before an update is made. Payroll processing is very flexible and can be handled weekly, bi-weekly as well as monthly and quarterly, with all the necessary tax, PRSI and other details automatically worked out. Payslips As the payroll is processed, details are normally printed out on a payslip to be given to the employee and manually filed. Payment details can be printed onto pre-printed payslips or plain paper. You can choose from a range of payslip options. E-mail Payslips Payments The payments option is used to take the net pay figure generated for the period and translate this into a payment. Payments can be made by Cash, Cheque or Electronic Funds Transfer. Reports Reports may be generated for recording purposes. ABM Payroll provides an extensive number of reports which can be used for analysing the payroll. A selection of summary and detail reports are available, analysing Gross to Net Pay, Payment and Deductions, Employers Costs, Job costing, Time Analysis and Attendance Analysis. Most of these reports can be sent to MS Excel for further analysis.

Job Costing Job Costing is used to set up individual activities which may be made up of multiple stages. Employees can be set up as “Job Employees”; their time can then be allocated to the different Stages in Job according to a Cost Centre. This allows for profitability analysis on particular jobs and extensive resource monitoring. System Setup Use the System Setup button to record default settings for ABM Payroll’s operation. Using this option you can set up Users, Departments, Cost Centres, Payments and Deductions. ABM Payroll places no limitations on the number of these entities. Employer information can also be entered here. Other Features: > Payslips on-screen before update > E-mail Payslips > Time Clock interface > Direct Transfers of costs to accounting software > All statutory reports > Import tax free allowance > PRSA compatible > Holiday and absence tracking > Links directly to Microsoft Excel for non-standard reports > Expceptions reporting > P35 on disk > National Payments – Benefits in Kind.

Do you know what your true payroll costs are? Call Software Support Systems today to see how ABM Payroll payroll can help.

Member of the Construction Industry Federation

www.software-support.ie

Software Support Systems Suite 106 Q House, 76 Furze Road Sandyford Business Estate, Dublin 18.

T: +353 1 2973322 F: +353 1 2957049 E: info@software-support.ie www.software-support.ie


Online Backup Protect Your Data Data is your most valuable asset! Traditional PC and Server backup is expensive, unreliable and time consuming. Restoration of files is often problematic . Research shows that 50% of companies that loose a substantial amount of their critical data in a disaster never reopen for business. Data4Sure from Software Support Systems brings you our online backup service that performs seamlessly in the background. Infinitely superior to traditional backups on tape or disk, you don’t have to rely on error-sensitive media or carry out manual actions. Data4Sure from Software Support Systems Ltd automatically creates backups that are instantly encrypted and stored off site in our data centres. All your data is available and retrievable 24/7. There are no capex costs to you. Data4Sure scales with your business whatever its size. Data4Sure helps with compliance legislation. So if you want peace of mind, that your data is secure visit our website at www.data4sure.ie and try us for free.

WHY BACKUP ONLINE SOFTWARE CORRUPTION Software corruption or program error is probably the best known form of data loss. VIRUSES, SPYWARE AND HACKERS Protect your data from these threats. DRIVE FAILURE Up to 13% of hard drives crash in their first year. Hard drives that are over five years old have a 6% chance of failing. ACCIDENTIAL DELETION 43% of people lose irreplaceable files every year

THEFT Only 3 out of every 100 stolen laptops are recovered. DISASTER Vital data is lost every year primarily through accidental deletion. Other factors that contribute to data loss include e-crime, theft, fires, floods, and other disasters. COMPLIANCE Software Support Systems can help you address legislation surrounding data backup archival and compliance. Our solution meets many compliance standard requirements and enables your company to adhere to the directives in the acts that apply to it.

BENEFITS OF ONLINE BACKUP

TYPICAL BACKUP FILES

COMPLIANCE Backup is an essential part of a compliance plan. HIPPA, SOX, Sarbnes oxley.

> Contact Databases

SECURE OFFSITE DATA STORAGE AND PROTECTION Your data is only retrievable by you. Data is automatically encrypted before being sent over a secure internet connection to our offsite data centres. AFFORDABLE Data4Sure eliminates the need for you to invest in the cost of hardware and software. PEACE OF MIND Data4Sure runs seamlessly in the background. You decide when the backup needs to be made and the rest happens automatically. FAST AND EASY TO USE Recover data with the click of a button anytime anywhere! SUPPORT Our experienced support team is at your service 24/7/365.

> Microsoft Exchange e-mail > Word Documents > Excel Spreadsheets > Accounting databases > Payroll > Cad Drawings > Project Data

Tel: 01 297 3322 info@software-support.ie www.software-support.ie


IT SERVICES

IT Services Software Support Systems offer tailored maintenance support contracts to suit individual business needs. We work with you to devise a plan that best suits you and can be delivered within budget. Save Money by not hiring an IT Manager. We act as your IT department.

Break Fix Maintenance, Support Contract How it works For a monthly fee we will provide you with unlimited, telephone, login and on-site support. Through remote administration, we can log onto your network – either to the central server or to individual computers or laptops – diagnose and resolve the issues and most importantly, provide an instant response to your problem. On an ongoing basis we monitor all renewals for both hardware and software warranties, and notify you when they are due. You can enhance this service by selecting to go with our preventative maintenance support or managed services support options.

> Make a Wish Foundation > Clearchannel Ireland Ltd > Simply Organic > Begley Brothers > FKM Group > Bray Adult Education Centre > Beyond The Hall Door > First Credit > Kerrigan Sheanon Newman > O’Callaghan Solicitors > C & F Quadrant Northern Ireland

Preventative Maintenance Support

> Irish Holemasters – Dublin / Cork

How it works With our Preventative Maintenance cover, we check your hardware and software systems to pre-empt issues that might occur to your IT system rather than you waiting for problems to happen.

> Cunamh

Firstly, we conduct a free audit of your IT infrastructure. This entails a site visit when we survey your hardware and software systems and report on the current state of affairs with recommendations for any immediate issues that need to be addressed. Following this visit, we will provide you with a tailored proposal and price.

> Access Control Technology

Depending on your organization size and needs, your Preventative Maintenance plan might require as little as a half-day per month to a half-day per week.

> Ellier Developments

Minor issues and change requests are logged at your site until the date of the scheduled visit. These issues are then resolved with our usual site maintenance checks and upgrades.

> William Neville & Son Ltd

More urgent issues are, of course, dealt with as they arise, either by telephone support with remote login or a site visit out of schedule.

> Holy Ghost Missions > Kingspan Holdings > Barina Construction > Menolly Homes > Pat Neville & Son Ltd > O’Rourke Bros Ltd > Clancy Construction > Thrombogenics > Drumloe Holdings Ltd

www.software-support.ie

Software Support Systems Suite 106 Q House, 76 Furze Road Sandyford Business Estate, Dublin 18.

T: +353 1 2973322 F: +353 1 2957049 E: info@software-support.ie www.software-support.ie


IT SERVICES

Managed Services: HoundDog Technology Monitoring your systems for optimum performance How it works For less than the price of a cup of coffee, we’ll conduct a thorough check each and every morning before you start work. We will check: > Your backup is complete to make sure your data is safe. > Your anti-virus pattern file to make sure your protection is always up-to-scratch > Your disk space to ensure your system won’t crash leaving your users unable to work > Your Exchange email system to make sure it doesn’t fill up and collapse leaving you floundering > Your hard disk and memory health to ensure your system is always in peak operating condition > Your Critical Event Logs to spot developing problems that could cause downtime during the day.

Do you have peace of mind with your IT infrastructure and performance? Call Software Support Systems today to see how we can help.

This service is performed automatically – so it’s guaranteed to happen even if staff are sick or on holiday. If we find problems, we’ll immediately alert an engineer so he can act fast to reduce your potential downtime. We’ll even send you a short note to confirm that the checks have been carried out and what the results are.

Partnering with the World’s Best... Anti-Spam SonicWall Anti-Spam is a totally secure hardware device used by many of our clients. This device filters spam before it ever reaches the server. Each morning, an e-mail is sent to the system administrator, advising of the spam that has been blocked. Our hosting facility routes your email through an anti- spam box. Each morning you receive an email detailing blocked emails by the spam filtering system. You can choose to unblock any if you so wish. Data4Sure BackUp Small to medium sized businesses cannot afford to lose valuable data in this competitive environment. Our online backup system completely eliminates these problems by giving you an affordable solution with the added advantage of offsite data storage and the peace of mind that your data is being stored and monitored 24/7. Data4Sure is an online backup tool providing a new and modern alternative to tape backup solutions. HP Preferred Partner As a Hewlett Packard Preferred Partner, Software Support Systems explores how technology and services can help companies address their everyday problems and challenges. We offer customers an IT service which enables you to steadily grow your business without the need for an in-house IT specialist. Microsoft Certified Partner Software Support Systems is a Microsoft Small Business Specialist thus providing you with the knowledge and security that you are dealing with an expert in Microsoft’s products. There is now a great synergy between Hardware and Software suppliers to ensure that products released to the market are compatible with each other. Our hardware and software expertise can help advise you about hardware and software for your business, allowing you focus on running your business.

www.software-support.ie

Software Support Systems Suite 106 Q House, 76 Furze Road Sandyford Business Estate, Dublin 18.

T: +353 1 2973322 F: +353 1 2957049 E: info@software-support.ie www.software-support.ie


Hewlett Packard Preferred Partner 2011

On-going Hardware & Software Support

F-Secure Email Anti-Virus Software

ePay Payroll Partner


Software Support Systems Suite 106 Q House, 76 Furze Road Sandyford Business Estate, Dublin 18. T: +353 1 2973322 F: +353 1 2957049 E: info@software-support.ie

www.software-support.ie

Hewlett Packard Preferred Partner Microsoft Small Business Specialist Advanced Business Manager (ABM) Financial Accounting Maximizer Customer Relationship Manager (CRM) Microsoft Dynamics Customer Relationship Management (CRM)


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