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We will love you very much if you try to identify the problem extension and inform us of the conflict. Mac OS X/Windows Solution Sometimes freezes or crashes occur when your computer runs out of available memory. If you are using Photoshop, you can sometimes free up large amounts of memory by selecting Edit > Purge > All. Also, make sure that your computer system has the minimum requirements to run our software. You also should try exiting out of other programs before you run your image editing program, as there might be a conflict between another program and Xenofex 2. If you notice such a conflict, we will love you very much if you try to identify the problem program and inform us of the conflict. Also, make sure that your computer system has the minimum requirements to run our software. You also should try exiting out of other programs before you run Photoshop, as there might be a conflict between another program and Xenofex 2 If you notice such a conflict, we will love you very much if you try to identify the problem program and inform us of the conflict.