Registration & Administration

Registration & Administration Information

Flexreg Do you need a flexible schedule? Flexreg (flexible registration) is an option that allows you to register for program days that work for you. Advance registration is required as we need to meet minimum numbers to run the program. Flexreg programs can be identified by the beside the program title. Flexreg programs are NOT available for online registration.

Registration Service Agreements The Resort Municipality of Whistler has chosen to partner with various organizations who provide quality speciality programs that we cannot offer ourselves. These organizations are responsible for the delivery of the program and can be recognized in the program descriptions by their organizational logo or RSA beside the program name. If you have any questions about this procedure please contact the Program Services Supervisor at 604-935-8369

50% Off Nights On Tuesday and Friday nights at Meadow Park Sports Centre the RMOW offers patrons 50% off the regular drop-in rate after 6 p.m. This is in response to offering affordable recreational opportunities to promote active lifestyles.

MPSC Pool Under 7 Rule Children under 7 years of age must be within arm’s reach of an adult (16 years +) in the water and in swimwear to a maximum ratio of 1 adult to 3 children. Thank you for your cooperation.

Youth Access to Fitness Areas 16 year old age limit for weight room, cardio room, and fitness classes. Ages 13-15 need to have passed the Youth on Weights program to gain access to these areas.

Group Fitness Class Late Arrival Policy To ensure quality experience and out of respect to your fellow classmates and instructors, participants are expected to arrive 5 min prior to class, this ensures you are ready to begin the class at the scheduled time. This guarantees that all instructions, warm up directions and demonstrations are received by each participant. Late arrivals are disruptive to the class. We will ask that participants do not disturb a class that is in progress.

Grade 5/10 Program Council has approved the continuation of the Grade 5/10 Get Active Program. This program provides a free membership to the Meadow Park Sports Centre for all Whistler Grade 5 and 10 students from October 1, 2019 until September 30, 2020. Research shows that by allowing youth to make their own social recreational choices they form healthy lifestyle habits that last into adulthood. By offering free admission to Meadow Park Sports Centre more young people are able to participate in recreational activities which will support the trend towards active living while addressing the issue of affordability.

Whistler Emergency Social Services Whistler Emergency Social Services (ESS) is a group of municipal staff and community volunteers that help displaced people meet their basic needs during a disaster like a fire, flood, or earthquake. ESS provides referrals for food, clothing, lodging, and medications as well as providing family unification and emotional support services. In a large-scale disaster ESS will open community shelters. Volunteers receive training, free of charge, through the Justice Institute of BC. For more information visit www.ess.bc.ca/index.htm or the RMOW Emergency Program Coordinator at 604-935-8473.

Registration Options

For Meadow Park Sports Centre admission fee information please go to whistler.ca/recreation Registration in a program at Meadow Park Sports Centre allows you to access the rest of the facility pre or post program. Registration for all Recreation Programs (except Flexreg programs) is available at resortmunicipalityofwhistler.perfectmind.com Register for programs at the Meadow Park Sports Centre by calling 604-935-PLAY (7529) or Myrtle Philip Community Centre at 604-935-8370 or in person at either facility during regular operating hours.

Remember: • To be fair to all customers you may register for only yourself and your family. • Full payment is due at time of registration. Pay with cash, MasterCard, Visa, American Express or debit card. • Registrations by telephone must be paid in full with a credit card. • All program fees have taxes added where applicable.

Cancellations & Refunds

Sometimes our programs are cancelled when you wait until the last minute to register. Our programs are cost recovery based and we need a minimum number of participants for each course. Avoid disappointment – register early. Don’t wait! Programs with insufficient registration will be cancelled one week prior to the start date. Full refunds will be granted. If an individual cancels from a program seven days or more prior to the start of a program, a full refund, less a $20 administration fee, will be granted. No refunds will be issued after this period. In medical cases, refunds are pro-rated and a doctor’s note is required.

KOTG and SUMMER CAMPS cancellation policy Our Licensed out of school care and summer camp programs require one full calendar months’ notice. For example Sept 30, 2020 for Nov 2020.