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Diabetes Resource Directory Hi! I’m Tommy Test Strip. Do you have diabetes, or want to keep from getting it? I have good news. You can manage diabetes, and you can prevent getting diabetes. Best of all, there are people who can help you. Here’s a booklet with information on who to call, and where to go!

A project of the

Riverside Community Diabetes Collaborative

August 2010


Riverside Community Diabetes Collaborative The Riverside Community Diabetes Collaborative is pleased to bring you this directory of diabetes care and prevention resources for the City of Riverside and surrounding communities. We hope that this directory will help you access the services and resources you need to prevent diabetes and to help those with diabetes to find care and support services to live healthy, active lives. How to Use this Resource Directory This directory is arranged by service type, listed in the Table of Contents. Information on the various programs and services listed in this directory are subject to change. Please call the specific agency you are interested in to confirm hours, fees, and location. All services are available to the public unless otherwise noted. How to Obtain this Resource Directory Visit www.rchf.org/rcdc to download this resource directory. How to Be Included in this Resource Directory The directory was funded by the Riverside Community Health Foundation as the lead agency of the Riverside Community Diabetes Collaborative. If you are aware of other resources or services available in the City of Riverside that are not listed in this directory, please let us know by sending an email with “RCDC Resource Directory� in the subject line to diabetes@rchf.org. About RCDC The Riverside Community Diabetes Collaborative was formed in February of 2007 in response to the increasing number of persons diagnosed and at risk for diabetes. We are a group of diverse organizations and individuals with a desire to make an impact in the fight against diabetes. Our mission is to strengthen community programs and services for the prevention and management of diabetes. Our goal is to identify community needs to effectively address the gaps in services in order to decrease the onset of new diabetes cases and the long-term complications of the disease.

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Did You Know? • Nationwide o Nationwide, 20.8 million children and adults—7 % of the population—have diabetes. Of these, 14.6 million people are diagnosed, and 6.2 million people are undiagnosed. 54 million people are estimated to have pre-diabetes.1 o Diabetes costs Americans $174 billion annually, a figure that has increased by 32 percent since 2002.2 • Countywide o The prevalence of diabetes in the Riverside County adult population is estimated to be 6 %, or roughly 74,000 adults, with nearly half over the age of 65. 4 o 16% of the county’s children aged 12-17 years are overweight or obese.4 o Roughly $21 million was spent on treating uncontrolled diabetes at Riverside County hospitals in 2004, compared to $13 million in 2001.4 • Citywide o From 2003 to 2005, there were 768 hospitalizations for uncontrolled diabetes among residents of Riverside City, a rate of 192.5 hospitalizations per 100,000 population.5 o In 2005, there were 85 diabetes-related deaths in the City of Riverside, with a mortality rate of 21.6 per 100,000 population.6

1. American Diabetes Association. Total Prevalence of Diabetes and Pre-diabetes. 2.American Diabetes Association. The Estimated Prevalence and Cost of Diabetes in California. 3. American Diabetes Association. Direct and Indirect Costs of Diabetes in the United States. 4. As cited in Meconis KM, Coon P. Impact of Diabetes in Riverside County. Riverside: Riverside County Department of Public Health, Epidemiology and Program Evaluation,2006. 5. Office of Statewide Health Planning and Development, 2003-2005 OSHPD. 6. Department of Public Health, Death Records – California Department of Health Services (DHS) California Death Profiles by Zip Code (2005)

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Table of Contents This resource directory is arranged by service type and includes services specifically for adults with diabetes, such as diabetes education and support groups, as well as resources for the entire community, such as physical activity opportunities and nutrition resources. How to Use This Resource Directory . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Dental Care . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Diabetes Supplies, Equipment, and Other Resources . . . . . . . . . . . . . . . . . . . . . . . . . Education Diabetes Education . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Nutrition Education . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Sweet Success Programs (Diabetes during, before, and after pregnancy) . . . . . . Chronic Disease Self-Management Classes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Eye Care Ophthalmology/Optometry . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Vision Support . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Foot Care & Screenings (Podiatry) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . General Health and Safety . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Health Coverage/Insurance Plans Private Insurance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Public Insurance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Insurance Assistance/Counseling . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Individual and Family Support Counseling . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Diabetes Support Groups . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Other Support Groups . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Medical Care (Low Cost/No Cost) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Nutrition Resources . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Pharmacy Information Pharmacies . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Prescription Assistance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Physical Activity Classes and Resources . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Transportation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Websites and Call Centers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Websites for Service Providers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Diabetes Risk Assessment Test . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . Tips for People with Diabetes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

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How To Use This Resource Directory This page will help you to be familiar with how to find information in each listing. Here you will find the organization’s contact information.

Find out if they speak your language.

This part lists the kinds of insurance accepted, or how much you will need to pay for the service. Do you need transportation? This part lists the Riverside Transit Agency (RTA) bus route that is closest to the address. “N/A” in this box means the business or agency is either not accessible by RTA bus routes, or generally not open to the public. Look here to find out what services they offer.

When are they open? Check here to find

Helpful Tips as You Use This Resource Directory: • Always call for the most up to date information. The information in each listing may change, so it’s a good idea to call; the business or organization will be able to provide you with the most current information. • Notice the area codes for phone numbers that you dial. If the area code you are dialing is different than the area code you are dialing from, remember to dial “1”, then the area code, then the remaining 7 digits. • The website is your friend. If you have internet access, it is a good idea to check the website for the listing. Exploring the website can lead you to other helpful information, too.

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Dental Care Diabetes increases your risk of gum disease, cavities and tooth loss, dry mouth, and a variety of oral infections. Arlanza Family Health Center Address: 8856 Arlington Ave., Riverside, CA 92503 Phone: (951) 710-3980 (Dental) or (951) 710-3970 (Medical) Web: www.borregomedical.org

Languages Spoken: English & Spanish Insurance/Cost: Medi-Cal (for patients under 18); Healthy Families (plans must be Delta Dental EPO or Access Dental); CHDP; and some private insurance (call clinic to confirm). Sliding fee scale for uninsured. Office Hours: Mon. – Fri. 8am – 5pm RTA Routes: 13 & 15 Description of Services: Provides low-cost and no cost healthcare services including primary care and dental care. Vision care will soon be provided. Eastside Health Center Address: 1970 University Ave., Riverside, CA 92507 Phone: (951) 213-3460 (Dental) or (951) 2133450 (Medical) Web: www.borregomedical.org

Languages Spoken: English & Spanish Insurance/Cost: Medi-Cal (for patients under 18); Healthy Families (plans must be Delta Dental EPO or Access Dental); CHDP; and some private insurance (call clinic to confirm). Sliding fee scale for uninsured. Office Hours: Mon. – Fri. 8am – 5pm RTA Routes: 1, 10, 12, 13, 14, 16, 22, 25, & 51 Description of Services: Provides low-cost and no cost healthcare services including primary care and dental care.

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Dental Care Loma Linda University School of Dentistry Address: 11092 Anderson St., Loma Linda, CA 92354 Phone: (909) 558-4675 Web: www.llu.edu/llu/dentistry/patients

Languages Spoken: English Insurance/Cost: Medi-Cal (for urgent care only), PPO plans, and many insurance plans accepted. Fees are lower than average for most services. Payment plans are available. RTA Routes: 25

Office Hours: Mon., Tues. & Thurs. 8am – 12pm & 1pm – 5pm; Wed. 9am – 12pm & 1pm – 5pm; and Fri. 8am – 2pm Description of Services: Offers high-quality care provided by faculty-supervised students and residents. Dental care ranges from simple cleanings and fillings to root canals, braces, and dental implants. Special clinics for children and disabled adults. Initial screening appointment required.

Riverside Community College Dental Hygiene Clinic Address: 23801 “N” Ave., Bldg. 2995, Languages Spoken: English & Spanish Riverside, CA 92518 Insurance/Cost: No insurance is Phone: (951) 571-6435 accepted. Low cost, from $15 to $65 with Web: N/A X-rays. Office Hours: To make an appointment, call RTA Routes: 11 Mon. – Wed. 8am – 4pm; clinic hours are Mon. & Wed. at 1pm, 2pm, 5:30pm, or 6:30pm. Description of Services: Provides hygiene services (including cleaning and deep cleaning) and X-rays. Can refer patients to other dentists. All clinic services are provided by dental hygiene students under the direct supervision of licensed dental hygienists and dentists. Please call to schedule an appointment.

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Dental Care Rubidoux Family Care Center Dental Clinic/ Don Schroeder Family Care Center Languages Spoken: English & Spanish Address: 5256 Mission Blvd., Ste. # 100, Riverside, CA 92509 Insurance/Cost: Denti-Cal, Concordia, Phone: (951) 955-5360 Delta Dental, and Western Dental. Sliding Web: www.rivco-familycarecenters.org fee scale for uninsured. Office Hours: Mon. – Thurs. 7:30am – RTA Routes: 49 10:30am and 12:30pm – 3:00pm. Closed weekends and all major holidays. Description of Services: Provides basic dental treatment, including dental exams, Xrays, teeth cleaning, fillings, simple extractions, and also pediatric dentistry with conscious sedation (nitrous- oxide). Tyler Dental Center/ M.J. Savani, DDS Address: 4080 Tyler St., Ste. D, Riverside, CA Languages Spoken: English, Spanish and 92503 Indian Phone: (951) 359-0149 Insurance/Cost: PPO plans, United Web: N/A Concordia & Delta Care. Office Hours: Mon., Tues., Thurs., & Fri., RTA Routes: 1, 10, 12, 13, 14, 15, 21, 27, 9am – 5pm & 149 Description of Services: Provides general dentistry services. Van Buren Dental Group Address: 3993 Van Buren Blvd., Riverside, CA 92503 Phone: (951) 637-0808 Web: N/A

Languages Spoken: English, Spanish, Korean, &Vietnamese Insurance/Cost: All major insurances, PPO, Medi-Cal, Healthy Families, and IEHP accepted. Office Hours: Mon. – Thurs. 9am – 6pm RTA Routes: 1, 10, 12, & 21 Description of Services: Provides general dentistry services.

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Diabetes Supplies, Equipment, and Other Resources Proper supplies, equipment and other items are necessary to help you manage your diabetes well. Advanced Diabetes Supply Languages Spoken: English & Spanish Address: 2544 Campbell Pl., Ste. 150, Carlsbad, CA 92009 Insurance/Cost: All forms of insurance Phone: (800) 730-9887 accepted, including Medi-Cal and Web: www.northcoastmed.com Medicare. Office Hours: Mon. – Fri. 8:30am – 5pm RTA Routes: N/A Description of Services: Provides diabetes testing supplies to people with diabetes nationwide. American Medical ID Address: 949 Wakefield Dr., Ste. 100, Languages Spoken: English & Spanish Houston, TX 77018 Insurance/Cost: Insurance is not Phone: (800) 363-5985 accepted. Web: www.americanmedical-id.com Office Hours: Mon. – Fri. 6am – 3pm RTA Routes: N/A Description of Services: Serves the medical community and the public by offering quality medical IDs that, in a medical emergency, allow medics or other medical professionals to give prompt, precise treatment. An order may be placed by mail, fax, phone or online. American Diabetes Wholesale Address: 2501 N 34th Pl., Ste. # 35, Pompano Languages Spoken: English & Spanish Beach, FL, 33069 Insurance/Cost: Medi-Cal, Medicare, Phone: (877) 241-9002 and accepts many insurances. HMOs are Web: www.americandiabeteswholesale.com not accepted. Office Hours: Mon. – Fri. 6am – 3:30pm RTA Routes: N/A Description of Services: Provides affordable, brand name diabetes supplies directly to the consumer at up to 60% below retail prices.

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Diabetes Supplies, Equipment, and Other Resources Community Settlement Association Address: 4366 Bermuda Ave., Riverside, CA Languages Spoken: English & Spanish 92507 Insurance/Cost: Free Phone: (951) 686-6266 Web: N/A Office Hours: Mon. – Fri. 8am – 5pm RTA Routes: 10 & 13 Description of Services: Health Fair Events. At regularly scheduled intervals, the center offers diabetes education and free diabetes monitors for seniors and eligible participants as part of health awareness programs and health fairs. EMB Medical Supply Address: Local Representative Phone: (951) 205-1527 (Alan Collymore) Web: www.embdiabeticsupplies.com

Languages Spoken: English & Spanish Insurance/Cost: No cost to eligible individuals with diabetes—deductible may apply. Call for information on eligibility. RTA Routes: N/A

Office Hours: By Appointment (Mobile Services) Description of Services: Specializes in diabetic shoes in a range of colors, styles and sizes. Shoes are personally delivered and initial fitting is performed to guarantee a perfect fit. Call with any questions or to schedule an in-home appointment.

Kaiser Permanente, Riverside Medical Center Health Education Department Languages Spoken: English & Spanish Address: 10800 Magnolia Ave., Medical Office 2, First Floor, Riverside, CA 92505 Insurance/Cost: Retail store prices are Phone: (951) 353-4475 discounted. Open to KP members and Web: www.kaiserpermanente.org non-members. Office Hours: Mon. – Fri. 8:45am – 12:30pm, RTA Routes: 1, 2, & 15 and 1:30pm – 4:45pm Description of Services: The Wellness Resource Center and Store carries a variety of health literature and materials on many chronic conditions, including diabetes. The Center offers a large selection of literature, books, DVDs, CDs, and support stockings. There are resources and tools in the areas of diet, meal plans, weight management, recipe books, self-help guides, relaxation CDs, educational and exercise DVDs, blood pressure monitors and other tools.

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Diabetes Supplies, Equipment, and Other Resources Mini Pharmacy Address: 40335 Winchester Rd., E530, Temecula, CA 92591 Phone: (951) 581-9816 (Kevin Needle) Web: www.minipharmacy.net/

Languages Spoken: English and interpretation for other languages (call (888) 545-6464 ext. 0) Insurance/Cost: All insurances are accepted. HMOs require prior authorization. Office Hours: Mon. – Fri. 9am – 7pm RTA Routes: N/A Description of Services: Free home delivery service for all diabetes and medical supplies. Call the number above to order supplies. Riverside County Waste Management Department Address: Various sites Languages Spoken: English & Spanish Phone: (951) 486-3200 Insurance/Cost: Free approved Web: www.rivcowm.org containers are available while supplies last. Office Hours: Mon. – Thurs. 7:30am – RTA Routes: Varies per site 5:30pm Description of Services: Sharps and needles are collected for free through the Household Hazardous Waste (HHW) collection sites in Riverside County. Sharps/needles must be placed in an approved container or rigid plastic jug and secured with tape. Visit the website or call to obtain the HHW Schedule and information on HHW collection locations. Xubex Address: P.O. Box 1244, Winter Park, FL Languages Spoken: English 32790-1244 Insurance/Cost: Varies Phone: (866) 699-8239 Web: www.xubex.com Office Hours: Mon. – Fri. 6am – 2pm RTA Routes: N/A Description of Services: This program provides free diabetic supplies to those who qualify. Applicants will receive a free diabetes care kit which includes Ascensia blood glucose meter, lancet device, carrying case and strips. Some applicants might also be eligible to receive all diabetic supplies free of charge (including strips and lancets).

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Education Diabetes Education Classes/Programs People with diabetes are more susceptible to other illnesses. Learning how to prevent those is an important part of living well with diabetes. American Diabetes Association Address: 5060 Shoreham Pl., Ste. 100, San Languages Spoken: English & Spanish Diego, CA 92122 Insurance/Cost: See description below. Phone: (888) 342-2383 ext. 7519 Web: www.diabetes.org Office Hours: Mon. – Fri. 8:30am – 5pm RTA Routes: N/A Description of Services: (1) Camp Wana-Kura is a camp for children with diabetes between the ages of 5 and 12. The fee is $50 per child. (2) CheckUp America is a national prevention program aimed at helping people learn how to lower their risk for Type 2 diabetes and heart disease. Call 1-800-DIABETES (3422383) or visit www.CheckUpAmerica.org . Free. Community Settlement Association Address: 4366 Bermuda Ave., Riverside, CA Languages Spoken: English & Spanish 92507 Insurance/Cost: Free Phone: (951) 686-6266 Web: N/A Office Hours: Mon. – Fri. 8am – 5pm RTA Routes: 10 & 13 Description of Services: Health Fair Events. At regularly scheduled intervals, the center offers diabetes education as part of health awareness programs and health fairs.

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Education Diabetes Education Classes/Programs Healthy Management Diabetes Education Address: 40335 Winchester Rd. E240, Languages Spoken: English & Spanish Temecula, CA 90501 Insurance/Cost: Free Phone: (951) 963-7134 English (for Corona classes) (951) 660-5547 English (for Hemet classes) (951) 660-5548 Spanish Web: www.hmde.org Office Hours: Mon. – Fri. 9am – 5pm RTA Routes: Varies per site. Description of Services: Offers diabetes classes in Corona and Hemet. Four classes cover the topics of: how to manage diabetes; meal planning and meter training; medications and diabetes complications; and problem solving (adjusting and living with diabetes). Call for more information and to reserve a seat in the class. A free diabetes educational video series is also available on the website. Loma Linda University Diabetes Treatment Center Address: 11285 Mt. View Ave., Ste. 40, Loma Languages Spoken: English & Spanish Linda, Ca 92354 Insurance/Cost: Most insurances are Phone: (909) 558-3022 accepted, including Medi-Cal. Cash pay Web: www.lomalindahealth.org rates are available upon request. Office Hours: Mon. – Thurs. 8am – 5pm, and RTA Routes: Take RTA Routes 1, 10, 12, Fri. 8am – 12pm 13, 14, 15, 16, 22, 29, 49, 149, 204, 208, 210, or 212 to the Riverside Downtown Terminal and then take Route 25 to Barton & Anderson in Loma Linda. Barton & Anderson are also served by Omnitrans (800) 966-6428. Description of Services: Offers a variety of classes for people with diabetes: Winning With Diabetes (a comprehensive 6-session program for the newly diagnosed, those without previous education, or those needing a refresher); Nutrition Class (basic meal planning); Carbohydrate Counting Class (advanced meal planning, label reading, establishing insulin-to-carbohydrate ratio for improved blood glucose management); Insulin Initiation (one-on-one with nurse educator for safe and effective selfmanagement of insulin); Glycemic Clinic (insulin pump clinic managed by nurse practitioner); and Sensor Clinic (7 day Continuous Glucose Monitoring with follow-up). 12


Education Diabetes Education Classes/Programs Mini Pharmacy Languages Spoken: English Address: 3865 Jackson Ave., Riverside, CA 92503 Insurance/Cost: Free Phone: (951) 581-9816 (Kevin Needle) Web: www.minipharmacy.net Office Hours: Mon. – Fri. 9am – 6pm RTA Routes: 1& 12 Description of Services: Monthly Diabetes Education Classes. Taught by certified diabetes educators at the Founder’s Center in the Parkview Community Hospital Medical Center. 90-minute classes are held on the second Tuesday of each month from 6pm to 8pm, and on the third Thursday of each month from 9am to 11am; holiday schedules may vary. Pre-registration is required. Call the number listed above for all information and pre-registration. Riverside Community Diabetes Collaborative (RCDC) Address: 4445-A Magnolia Ave., Riverside, Languages Spoken: English & Spanish CA 92501 Insurance/Cost: Free Phone: (951) 788-3471 Web: www.rchf.org/rcdc Office Hours: Mon. – Fri. 8am – 5pm RTA Routes: Varies per site Description of Services: Diabetes Education Sessions provide diabetes management information in a fun and interactive small group setting, using the U.S. Diabetes Conversation Maps ®. Topics are taught by licensed healthcare professionals, and include: Overview of Diabetes; Healthy Eating; Monitoring and Your Blood Glucose and Using the Results; and Continuing Your Journey (the natural course of diabetes, and potential long-term complications of diabetes). Call or visit the website for a schedule of classes. Please call to register for a session.

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Education Diabetes Education Classes/Programs Riverside Community Health Foundation Languages Spoken: English & Spanish Address: 4445-A Magnolia Ave., Riverside, CA 92501 Insurance/Cost: Free Phone: (951) 788-3471 Web: www.rchf.org Office Hours: Mon. – Fri. 8am – 5pm RTA Routes: N/A Description of Services: The Riverside Community Health Foundation offers two programs that provide information about diabetes. Please read the descriptions for each program below: A)“Follow the Leader: Guiding Families to Healthy Living”. A six-week course, designed for parents with young children (0-5), covering the topics of obesity, the consequences of obesity, diabetes, nutrition, and physical activity. Sessions are conducted at area Head Start and pre-school program sites. Call for more information. B) “Por Tu Familia (For Your Family)”. A fun, activity-based, educational program designed specifically for the Hispanic/Latino community about the prevention and management of diabetes. This program is taught in Spanish and English by promotoras (community outreach workers) and utilizes curriculum from the American Diabetes Association. Sessions are conducted in various community locations. Visit the website or call for a schedule of classes and locations. Riverside County Regional Medical Center ( Family Care Clinic) Address: 26520 Cactus Ave., Moreno Valley, Languages Spoken: English & Spanish. Interpretation available for other CA 92555 languages. Phone: (951) 486-8275 Web: www.rcrmc.org Insurance/Cost: Medi-Cal, Medicare, MISP, IEHP, Molina and self pay. Office Hours: Mon. – Fri. 8am – 4pm RTA Routes: 20, 35, & 41 Description of Services: (1)Diabetes Classes. Two half-day sessions are offered on how to control and prevent complications of diabetes. Glucometers will be provided based on insurance (provided that the patient attends both sessions). By appointment only. (2) Diabetes Self-Management . One-on-one diabetes teaching specifically for a patient’s need such as diet and meal planning, medication, insulin administration, and dose adjustment.

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Education Diabetes Education Classes/Programs Riverside Medical Clinic Languages Spoken: English & Spanish Address: 7117 Brockton Ave., Riverside, CA 92506 Insurance/Cost: Free for patients of Phone: (951) 782-6236 Riverside Medical Clinic Web: www.riversidemedicalclinic.com Office Hours: Mon. – Fri. 8:30am – 5:30pm RTA Routes: 1, 10, 14, & 15 Description of Services: Diabetes Education Classes for Riverside Medical Clinic Patients. Offers several free English language adult and senior group diabetes classes at various clinic locations. Topics include disease process, nutrition, physical activity, medications, complications, sick day rules, and more. Blood glucose meters will be provided to newly diagnosed patients upon completion of classes. Spanish language diabetes education is provided at one-on-one sessions.

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Education Nutrition Education

Making healthy food choices will help you prevent diabetes and its complications. 7 + 1 Health Ministries Languages Spoken: English Address: 5320 Victoria Ave., Riverside, CA 92506 Insurance/Cost: $20 - $30 materials fee Phone: (951) 212-1432 for some classes. Web: www.mtrubidouxsda.org (click on the “Ministries” tab) Office Hours: Mon. – Sun. 8am – 6pm RTA Routes: 10 & 20 Description of Services: Various health education classes: nutrition, healthy cooking, smoking cessation, diabetes, 8 weeks to wellness, physical fitness, and stress reduction. Also offers blood pressure screening and a vitamin program (free to seniors and children). American Heart Association Address: 1700 Iowa Ave., Suite 240 Languages Spoken: Bilingual Phone: (310) 424-4160 (English/Spanish) Web: www.americanheart.org Insurance/Cost: Free Office Hours: Mon. – Fri. 8:30am – 5pm RTA Routes: Varies per site Description of Services: Provides the Conozca Su Corazón and Search Your Heart programs. The program consists of six modules: weight management; nutrition; recipes and tips on eating out and eating on the run; blood pressure; cholesterol and diabetes management; stroke prevention; stress reduction; and advocacy. Please call for more information. Nourish Interactive Languages Spoken: English & Spanish Address: N/A Phone: N/A Insurance/Cost: Free Web: www.nourishinteractive.com Office Hours: Available 24 hours a day RTA Routes: N/A Description of Services: This website is a one stop resource for fun nutrition games for kids, interactive nutrition tools and tips for parents and health educators to use to promote healthy living for the whole family.

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Education Nutrition Education

Riverside Community Health Foundation Address: 4445-A Magnolia Ave., Riverside, Languages Spoken: English & Spanish CA 92501 Insurance/Cost: Free Phone: (951) 788-3471 Web: www.rchf.org Office Hours: Mon. – Fri. 8am – 5pm RTA Routes: Varies by location Description of Services: Nutrition topics are explored in various venues from the “Healthy Recipes/Recetas Saludables” classes (peer-led cooking classes) to nutrition workshops, Senior Health Advocacy Revitalization & Promotion Program (Project S.H.A.R.P.), Mujeres Activas en la Salud (MAS), and health education seminars. Visit the website or call for a schedule of classes and locations. Riverside County Regional Medical Center (Family Care Clinic) Address: 25260 Cactus Ave., Moreno Valley, Languages Spoken: English & Spanish. Interpretation available for other CA 92555 languages. Phone: (951) 486-8275 Web: www.rcrmc.org Insurance/Cost: Medi-Cal, Medicare, MISP, IEHP, Molina & self pay Office Hours: Vary RTA Routes: 20, 35, & 41 Description of Services: 45-minute one-on-one meal planning with a Registered Dietitian. By appointment only. U.S. Food and Drug Administration (FDA) Languages Spoken: English Address: N/A Phone: N/A Insurance/Cost: Free Web: www.cfsan.fda.gov/labelman Office Hours: Available 24 hours a day RTA Routes: N/A Description of Services: This website features the FDA’s “Label Man” and Make Your Calories Count, an interactive learning program that provides consumers with information to help plan a healthful diet while managing calorie intake. The exercises will help consumers use the food label to make decisions about which food choice is right for them.

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Education Sweet Success Programs

Pregnancy can sometimes put a burden on the body’s ability to use sugar in the blood. Sweet Success Programs assist pregnant women who are diabetic (Type 1 or Type 2), or who develop gestational diabetes, to manage their diabetes. Loma Linda University Medical Center, Maternal Fetal Medicine Address: 11234 Anderson St., Unit 3400, Languages Spoken: English & Spanish Loma Linda, CA 92354 Insurance/Cost: Molina & New Horizons Phone: (909) 558-4771 not accepted. Web: N/A Office Hours: Mon. – Thurs. 8am – 5pm, and RTA Routes: 25 Fri. 8am – 12pm Description of Services: Maternal Fetal Medicine. Diabetes education, selfmanagement, and prenatal care during, before and after pregnancy. Glucometers and lancet devices are provided. By appointment only. Kaiser Moreno Valley Community Hospital Address: 27300 Iris Ave., Moreno Valley, CA Languages Spoken: English & Spanish 92555 Insurance/Cost: Kaiser, Medi-Cal, IEHP, Phone: (951) 243-0811 ext. 2323 Molina, and private insurance (with Web: N/A authorization) Office Hours: Mon. – Fri. 8:30am – 5pm RTA Routes: 20 Description of Services: Antepartum Testing. Diabetes education for pregnant women and monitoring of pregnancy for high-risk pregnancies. Physician referral required. By appointment only. Kaiser Permanente Address: 10800 Magnolia Ave., Riverside, CA Languages Spoken: English & Spanish. 92505 Interpretation for other languages is Phone: (951) 353-4977 available. Web: www.kaiserpermanente.org Insurance/Cost: Kaiser members only. Office Hours: Mon. – Wed. 8:30am – 5pm; RTA Routes: 1, 12, & 15 Thurs. 8am – 4:30pm; & Fri. 8:30am – 5pm Description of Services: Kaiser Permanente. Diabetes education, self-management, and prenatal care during, before and after pregnancy. Glucometers and lancet devices are provided through the patient’s plan (with co-pay depending on the type of plan). Physician referral required. By appointment only. 18


Education Sweet Success Programs

Parkview Community Hospital Medical Center (Sweet Success) Address: 3865 Jackson Ave., Riverside, CA Languages Spoken: English & Spanish 92503 Insurance/Cost: Medi-Cal, IEHP, Molina, Phone: (951) 352-5399 Private Ins. Web: www.pchmc.org Office Hours: Mon. – Thurs. 8:30am – 5pm RTA Routes: 1& 12 Description of Services: Gestational Diabetes Clinic provides diabetes education and self-management during pregnancy. Glucometers are provided. Riverside County Regional Medical Center (Women’s Health Clinic) Address: 26520 Cactus Ave., Moreno Valley, Languages Spoken: Interpretation for other languages is available. CA 92555 Phone: (951) 486-5195 Insurance/Cost: Medi-Cal, MISP, IEHP, Web: www.rcrmc.org and Molina. Sliding fee scale for uninsured. Office Hours: Tues. & Thurs. 7am – 5pm RTA Routes: 20, 35, & 41 Description of Services: Gestational Diabetes Clinic. Diabetes education, selfmanagement, and prenatal care during, before and after pregnancy. Glucometers and lancet devices are provided. By appointment only.

Riverside Medical Clinic Languages Spoken: English & Spanish Address: 7117 Brockton Ave., Riverside, CA 92506 Insurance/Cost: Free for patients of Phone: (951) 782-6236 Riverside Medical Clinic Web: www.riversidemedicalclinic.com Office Hours: Mon. – Fri. 8:30am – 5:30pm RTA Routes: 1, 10, 14, & 15 Description of Services: Sweet Success Education. Provides comprehensive health services and promotes improved pregnancy outcomes for high-risk pregnant women with pre-existing diabetes and women who develop diabetes while pregnant (gestational diabetes mellitus). One-on-one appointments are scheduled with Registered Nurse/Certified Diabetes Educators and Registered Dietitians throughout the pregnancy.

19


Education Sweet Success Programs

Women’s Care Address: 12980 Frederick St., Ste. E, Moreno Languages Spoken: English, Spanish, & Valley, CA 92553 Korean Phone: (951) 924-0108 Insurance/Cost: PPO’s & Medi-Cal Web: N/A accepted. Medi-Cal HMO’s accepted. Office Hours: Mon. – Fri. 8:30am – 5:30pm RTA Routes: 11, 16, 18, 19, & 35 Description of Services: Diabetes education, self-management, and prenatal care during, before and after pregnancy. By appointment only.

20


Education Chronic Disease Self-Management Classes Learning how to better manage your diabetes and other chronic diseases will help you to prevent diabetes complications. Arthritis Foundation - Orange County & Inland Empire Branch Address: 17155 Newhope St., Suite A, Languages Spoken: English Fountain Valley, CA 92708 Insurance/Cost: Free Phone: (951) 320-1540 Web: www.arthritis.org Office Hours: Mon. – Fri. 9am – 5pm RTA Routes: N/A Description of Services: The Arthritis Foundation Self Help Program provides people with arthritis and related diseases the knowledge and skills needed to better manage their disease. Classes cover ways to reduce pain and stress, cope with fatigue, use medications wisely and benefit from exercise. Classes are held at Kaiser Permanente, Riverside’s Preventive Medicine Health Education Department (3951 Van Buren Blvd., Riverside, CA 92503; served by RTA Routes 1, 10, 12, 13, 14, 15, 29, 49) Kaiser Permanente, Riverside ( Health Education) Address: 3951 Van Buren Blvd., Riverside, CA Languages Spoken: English & Spanish 92503 Insurance/Cost: Free to Kaiser members Phone: (951) 352-0292 or (866) 883-0119 Web: www.kaiserpermanente.org Office Hours: Mon. – Fri. 8:30am – 5pm RTA Routes: 1, 10, 12, & 21 Description of Services: “Healthier Living With a Chronic Condition”. A six-session workshop utilizing discussions and goal setting to help people learn how to manage stress, eat healthier, develop an exercise program, communicate better with their physician, and live a happier, healthier life. One family member or caregiver is welcome to attend with the person. This class is open to Kaiser members at no cost, otherwise a fee applies. Call (800) 464-4000 for rates.

21


Eye Care Ophthalmology/Optometry Diabetic retinopathy causes 12,000 to 24,000 new cases of blindness each year. Detecting and treating diabetic eye disease can prevent severe vision loss. Arlanza Family Health Center Address: 8856 Arlington Ave., Riverside, CA Languages Spoken: English & Spanish 92503 Insurance/Cost: Call for information Phone: (951) 710-3970 (Medical) or (951) 710-3980 (Dental) Web: www.borregomedical.org Office Hours: Call for information RTA Routes: 13 & 15 Description of Services: Provides low-cost and no cost healthcare services including primary care and dental care. Vision care will soon be provided. California Optometric Association’s “Find An Eye Doc” Languages Spoken: English Address: N/A Phone: N/A Insurance/Cost: Free Web: www.eyehelp.org Office Hours: Available 24 hours a day RTA Routes: N/A Description of Services: Helps individuals locate a qualified optometrist in their area based on search criteria such as health plans accepted, languages spoken, and focus of practice, as well as geographical location. Dr. Bozner’s Vision Lab Optometry Address: 4212 Market St., Riverside, CA Languages Spoken: English & Spanish 92501 Insurance/Cost: Accepts VSP; Medical Phone: (951) 684-9700 Eye Services; Eye Med; Cigna; Aetna; Risk Web: www.drbozner.com Retail Clerk; and Medi-Cal Office Hours: Mon. 10am – 7pm; Wed. RTA Routes: 1, 10, 12, 13, 14, 15, 16, 29, 9:30am – 6:30pm; Tues., Thurs., & Fri. 9am – 49, 149, 204, 208, 210, & 212 5pm; and Sat. 9am – 2pm. Description of Services: Provides complete eye health evaluation and treatment.

22


Eye Care Ophthalmology/Optometry Dr. Gary Fishberg, Optometrist Languages Spoken: English & Spanish Address: 5225 Canyon Crest Dr., Ste. # 201, Riverside, CA 92507 Insurance/Cost: Accepts Medi-Cal, IEHP, Phone: (951) 788-2020 and a variety of other insurances (call for Web: www.drgaryfishbergoptometrist.com more information). Office Hours: Mon. – Wed. & Fri. 9am – 6pm; RTA Routes: 16, 51, & 53 Thurs. 9am - 7pm; and Sat. 9am – 2pm. Description of Services: Full service vision care. EyeCare America Languages Spoken: English & Spanish Address: N/A Phone: Toll free 1-800-272-EYES (3937) Insurance/Cost: Medicare and/or other Web: www.eyecareamerica.org insurance reimbursement Office Hours: Available 24 hours a day (for RTA Routes: N/A English) & Mon. – Fri. 6am – 5pm (for Spanish) Description of Services: Diabetes EyeCare Program. People eligible for a referral through the program receive a comprehensive, medical eye exam and up to one year of care – at no out-of-pocket cost – for any disease diagnosed during the initial exam. Call or visit the website to find out who is eligible. On the website, “Find an Eye M.D.” provides a directory to help people find a specialist near them. Riverside County Regional Medical Center Address: 26520 Cactus Ave., Moreno Valley, CA 92555 Phone: (951) 486-4000 Web: www.rcrmc.org

Languages Spoken: English & Spanish. Interpretation is available for other languages. Insurance/Cost: Accepts Medi-Cal, Medicare, and MISP. RTA Routes: 20, 35, & 41

Office Hours: 8am – 4:30pm (last appointment at 2:30pm) Description of Services: Eye Clinic. Diabetes eye exam and management of eye diseases due to diabetes. By referral by primary provider and by appointment only.

23


Eye Care Vision Support Diabetes is the leading cause of blindness among adults. There are organizations that provide support to people who are legally blind or visually impaired. Blindness Support Services, Inc. Address: 3696 Beatty Dr., Ste. A, Riverside, Languages Spoken: English & Spanish CA 92506 Insurance/Cost: No cost to eligible Phone: (951) 341-9244 participants. Web: www.blindnesssupport.com Office Hours: Mon. – Fri. 8am – 5pm RTA Routes: 1, 10, 12, 13, 14, 15, & 20 Description of Services: Provides services to persons who are legally blind or visually impaired who seek to develop skills essential for independent living and/or for gainful employment. Services include: Orientation and Mobility; Travel Training; Independent Living Skills Instruction (including Braille); Rehabilitation Technology; Employment Preparation; Job Development; Job Placement; Parental Training; Children Services; Training to Older Adults; and Case Coordination. Braille Institute Rancho Mirage Center Address: 70251 Ramon Rd., Rancho Mirage, CA 92270 Phone: (760) 321-1111 Web: www.brailleinstitute.org/rancho_mirage Office Hours: Mon. – Fri. 8:30am – 5pm

Languages Spoken: English & Spanish Insurance/Cost: Free.

RTA Routes: N/A. See below for transportation options. Description of Services: Offers the following services: (a) Programs. Educational, social, recreational, youth, and library services; (b) Low vision rehabilitation consultations. Trained staff reviews a person’s functional vision and recommends lighting alternatives or adaptive products such as hand-held magnifiers and closed-circuit televisions to meet the person’s needs; (c) VISTAS Store. Sells adaptive items for individuals with little or no vision; (d) Mobile Solutions. This mobile unit brings low vision rehabilitation services, adaptive items from VISTAS and library services to individuals who are unable to visit the Center. For information on the mobile unit’s schedule, call the Center or visit the website; (e) Transportation is offered to the Center from a pick-up point in Moreno Valley. 24


Eye Care Vision Support California Telephone Access Program (CTAP) Address: 6370 Magnolia Ave., Ste. #310, Languages Spoken: English & Spanish. Riverside, CA 92506 (CTAP Service Center) Translation is available for Mandarin, Phone: (800) 806-1191 (English); (800) 949Cantonese, & Hmong 5650 (Spanish); TTY (951) 806-4474 (English Insurance/Cost: Equipment and some & Spanish) network services are available at no cost Web: www.ddtp.org to eligible customers. Office Hours: Call Center Hours are Mon. – RTA Routes: 1, 10, 12, 13, 14, 15, & 20 Fri. 7am – 6pm, and Sat. 9am – 4pm. Service Center Hours are Mon. – Fri. 9am – 6pm Description of Services: Distributes telecommunications equipment and services to individuals certified as having difficulty using the telephone. Californians who are deaf, hard of hearing, speech disabled, blind, or who have low vision, cognitive impairments, or restricted mobility, are eligible to receive equipment with certification by a medical doctor, a licensed audiologist, a qualified state agency, or a hearing aid dispenser— regardless of age or income level. Enhanced Vision Address: 5882 Machine Dr., Huntington Languages Spoken: English & Spanish Beach, CA 92649 Insurance/Cost: Accepts some types of Phone: (888) 811-3161 (Toll free) insurance. Call for more information. Web: www.enhancedvision.com Office Hours: Mon. – Fri. 8am – 5pm RTA Routes: N/A Description of Services: Provides a full line of easy-to-use and affordable electronic magnifiers for diabetic retinopathy, macular degeneration, glaucoma and other low vision conditions. The website offers an online product selector to help people choose the most appropriate assistive device for their needs.

25


Foot Care and Screenings (Podiatry) Diabetes can cause impaired sensation in the feet. Comprehensive foot care can reduce amputation. California Podiatric Medical Association Address: N/A Languages Spoken: English Phone: N/A Insurance/Cost: Varies for each Web: www.podiatrists.org podiatrist. Office Hours: N/A RTA Routes: N/A Description of Services: This website offers “Find a Podiatrist”—an online tool which can be used to find local podiatrists. It includes options to search by podiatrist name, city, or zip code. Podiatrist names will appear on the search results page. Click on each podiatrist name to obtain his/her office location and phone number. Call each podiatrist’s individual office number to find out about insurances accepted, and/or for other inquiries. American Podiatric Medical Association Languages Spoken: English & Spanish Address: N/A Phone: 1-800-FOOTCARE (366-8227) Insurance/Cost: Varies for each Web: www.apma.org podiatrist. Office Hours: Mon. – Fri. 6am – 2pm RTA Routes: N/A Description of Services: Offers a hotline and a website tool (click on “Find a Podiatrist”) that helps individuals find a practicing member podiatrist in their area. The website also provides information on basic principles of foot health for patients with diabetes.

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General Health and Safety Here are more programs to help you be safe and healthy. 2-1-1 Riverside County Languages Spoken: English & Spanish Phone: Dial 2-1-1 or (800) 464-1123 Web: www.211riversidecounty.com Office Hours: 24 hours a day, 7 days a week Description of Services: Similar to 9-1-1, 2-1-1 is a designated 3-digit number that allows callers to receive up-to-date information and referrals to health and human service agencies (for example, food assistance; shelter and housing services; employment opportunities; health and dental care; legal assistance; advocacy; counseling; volunteer opportunities; childcare and parenting resources; support groups; youth and senior services; and disability services). All calls are confidential. California Smoker’s Helpline Languages Spoken: English, Spanish, Address: N/A Mandarin, Korean, & Vietnamese Phone: (800) NO-BUTTS (662-8887) Web: www.nobutts.org Insurance/Cost: Free Office Hours: Mon. – Fri. 7am – 9pm, & Sat. RTA Routes: N/A 9am – 1pm Description of Services: This helpline offers self-help materials, referrals to local programs, and one-on-one, telephone counseling to quit smoking. Specialized services are also available for teens, pregnant women, and tobacco chewers. The Helpline also provides information to friends and family members of tobacco users. County of Riverside Department of Public Health Emergency Preparedness & Response Branch Address: 3900 Sherman Dr., Riverside, CA Languages Spoken: English & Spanish Insurance/Cost: Free 92503 Phone: (951) 358-7100 Web: www.rivcophepr.org Office Hours: Mon. – Thurs. 8am – 5pm RTA Routes: N/A Description of Services: Emergency Preparedness Education. The Public Health Emergency Preparedness and Response (PHEPR) Branch plans for and responds to public health emergencies. PHEPR offers county residents with diabetes and their families education about the challenges diabetics face during a disaster. Presentations are available for small or large groups. Call for more information. 27


General Health and Safety Inland Agency Desert Sierra Partnership Address: N/A Phone: (800) 511-2300 Web: www.inlandagency.org

Languages Spoken: English, Spanish, Cantonese, Mandarin, Korean & Vietnamese Insurance/Cost: Free to women who qualify Office Hours: Mon. – Fri. 8am – 5pm RTA Routes: N/A Description of Services: Cancer Detection Program: Every Woman Counts. Clinical breast exams and mammograms for women age 40 and older. Pelvic exams and pap tests for women age 25 and older. Women also receive follow-up tests if necessary. To qualify for this program, the individual must be a California resident with a low family income, and must have either no health insurance, or health insurance with an unaffordable copayment. Call (951) 241-8723 to find out about free early detection education presentations. Stroke Recovery Center Address: 2800 East Alejo Rd., Palm Springs, Languages Spoken: English & Spanish CA 92262 Insurance/Cost: No cost for services. Phone: (760) 323-7676 Lunch is available for $3. Web: www.strokerecoverycenter.org Office Hours: Mon. – Fri. 8am – 4pm RTA Routes: N/A Description of Services: Serving needs of stroke survivors and support for families.

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Health Coverage/ Insurance Plans Private Insurance If you have diabetes or want to prevent it, it is important to have health insurance. There are many types of private health insurance plans available. Here are a few of them. Find out which plan may be right for you by calling the enrollment numbers or visiting the websites below. Health Insurance

Enrollment Phone Number

Website

Aetna

(866) 582-9629

www.aetna.com

Anthem Blue Cross

(800) 777-6000

www.anthem.com

Blue Shield

(888) 568-3560

www.blueshieldca.com

CIGNA

(800) 244-6224

www.cigna.com

Health Net

(800) 839-2172

www.healthnet.com

IEHP

(866) 294-4347 (800) 720-4347 (TTY)

www.iehp.org

Molina Healthcare

(800) 898-9892

www.molinahealthcare.com

PacifiCare

(800) 624-8822

www.pacificare.com

Kaiser Permanente Child Health Plan

(800) 255-5053

www.kp.org

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Health Coverage/ Insurance Plans Public Insurance If you don’t have health insurance, there are several public health insurance plans available. Here are a few of them. Find out which plan may be right for you by calling the enrollment numbers below. Access for Infants and Mothers (AIM) Languages Spoken: English, Spanish, & Address: See website for address. other languages. Phone: (800) 433-2611 Web: www.aim.ca.gov Insurance/Cost: Sliding fee scale. Office Hours: Mon. – Fri. 8am – 8pm and RTA Routes: N/A Sat. 8am – 5pm Description of Services: Prenatal and health care for pregnant women who do not qualify for Medi-Cal. To qualify, women must not be more than 7 ½ months pregnant. Newborns are covered up to age two. Child Health & Disability Prevention Program (CHDP) Languages Spoken: English, Spanish, & Address: 10769 Hole Ave., Ste. 210, other languages. Riverside, CA 92505 Phone: (800) 346-6520 or (951) 358-5481 Insurance/Cost: Free for babies, Web: www.rivcoph.org/cms/chdp.htm children, and youth through age 20 with Full Scope Medi-Cal. Office Hours: Mon. – Thurs. 8am – 5pm RTA Routes: N/A Description of Services: Well child exams for uninsured children through age 18. Young adults 19-20 years, with Medi-Cal, may be eligible. Exams may find health problems before they become serious. Healthy Families Address: N/A Phone: (888) 747-1222 Web: www.healthyfamilies.ca.gov

Languages Spoken: English, Spanish, & other languages. Insurance/Cost: Sliding fee scale. $4-$15 per child monthly. $5 co-payment for some visits. RTA Routes: N/A

Office Hours: Mon. – Fri. 8am – 8pm, and Sat. 8am – 5pm Description of Services: Low-cost health, dental and vision for children who are not eligible for Medi-Cal. Must be U.S. citizen/national or have satisfactory immigration status. Covers children under age 19. 30


Health Coverage/ Insurance Plans Public Insurance IEHP Healthy Kids Address: N/A Phone: (866) 294-IEHP (4347) Web: www.iehp.org

Languages Spoken: English & Spanish Insurance/Cost: No monthly cost. $20 application/annual fee. $5-$15 copayment for some visits. RTA Routes: N/A

Office Hours: Mon. – Thurs. 8am – 6pm, & Fri. 8am – 5pm Description of Services: Low-cost health, dental and vision for children who are not eligible for Medi-Cal or Healthy Families. Covers undocumented children. Covers children under age 19. There may be a waiting list for some age groups. Medi-Cal Languages Spoken: English & Spanish Address: N/A Phone: (951) 955-6400 (for Riverside County) Insurance/Cost: No monthly cost, no coor (800) 880-5305 (for general information) payments. Web: www.medi-cal.ca.gov Office Hours: Mon. – Thurs. 7am – 5:30pm RTA Routes: N/A Description of Services: No-cost health, dental and vision for children and pregnant women. Must be U.S. citizen/national or have satisfactory immigration status. Covers children under age 19. Adults may be eligible.

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Health Coverage/ Insurance Plans Insurance Assistance/Counseling

Choosing a health plan that is right for you can be overwhelming. Here are some programs that can provide you with information to help you decide. Health Insurance Counseling and Advocacy Program (HICAP) Languages Spoken: English & Spanish Address: N/A Phone: (800) 434-0222 Insurance/Cost: Free Web: www.inlandagency.org/hicap.html Office Hours: Mon. – Fri. 8am – 5pm RTA Routes: N/A Description of Services: Counseling and advocacy in Medicare related issues, health insurance, HMOs, Medicare billing and long-term care (LTC). Community Education to groups at no cost. Office of the Patient Advocate (OPA) Address: N/A Languages Spoken: English, Spanish, & Phone: (888) 466-2219 or (877) 688-9891 other languages. (TTY) Insurance/Cost: Free Web: www.opa.ca.gov Office Hours: 24-hours-a-day, 7 days a week RTA Routes: N/A Description of Services: Provides free information and education to consumers about their rights and responsibilities as health plan enrollees; teaches consumers how to make the best use of the services offered by their health plans.

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Individual and Family Support Counseling Living with diabetes can be challenging and frustrating at times. Seeking advice and support can help you understand how to take care of yourself and family emotionally. Christian Family Counseling Languages Spoken: English Address: 6117 Brockton Ave., Ste. # 100, Riverside, CA 92506 Insurance/Cost: Sliding fee scale. Phone: (951) 682-7138 Web: www.christianfamilycounselingservices.com Office Hours: Office hours vary. RTA Routes: 1, 10, 12, 13, 14, 15, & 20 Description of Services: Provides marriage, individual, family, teen, adolescent, drug and alcohol counseling. Family Service Association Address: 21250 Box Springs Rd., Ste. #106, Languages Spoken: English & Spanish Moreno Valley, CA 92557 Insurance/Cost: Sliding fee scale. Some Phone: (951) 686-3706 insurance accepted. Some services are Web: www.fsaca.org free to those who qualify. Office Hours: Mon. – Thurs. 8am – 9pm and RTA Routes: 16 Fri. 8am – 5pm Description of Services: Provides full service marriage, family, child, individual and group counseling. Offers parenting groups. Call for times and locations. Family Service Association Address: 8172 Magnolia Ave., Riverside, CA Languages Spoken: English & Spanish 92504 Insurance/Cost: Sliding fee scale. Phone: (951) 509-8733 Web: www.fsaca.org Office Hours: Mon. – Thurs. 1pm – 9pm RTA Routes: 1 Description of Services: Provides individual, couples and family counseling.

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Individual and Family Support Counseling Loma Linda University Marriage & Family Therapy Clinic Languages Spoken: English, Spanish, & Address: 164 W. Hospitality Ln., Ste. # 15, French San Bernardino, CA 92408 Phone: (909) 558-4934 Insurance/Cost: Sliding fee scale. Loma Web: www.llu.edu/llu/grad/mfam/clinic.htm Linda Employee Risk Management insurance accepted. Office Hours: Mon. – Thurs. 9am – 5pm; RTA Routes: Take RTA Routes 1, 10, 12, Sun. 9am-5pm; and appointments 8am – 13, 14, 15, 16, 22, 29, 49, 149, 204, 208, 8pm 210, or 212 to the Riverside Downtown Terminal and then take Route 25 to Barton & Anderson in Loma Linda. Barton & Anderson are also served by Omnitrans (800) 966-6428. Description of Services: Provides individual, group, marriage, family, child and adolescent counseling. Also provides services for child abuse prevention, grief counseling, domestic violence, chemical addiction and other issues. Riverside County Department of Mental Health Community Access Referral Evaluation & Support (CARES) Office Address: N/A Languages Spoken: English & Spanish Phone: (800) 706-7500 Insurance/Cost: Medi-Cal Web: www.rcrmc.org Office Hours: Mon. – Thurs. 7:30am – RTA Routes: N/A 7:30pm Description of Services: Authorizes mental health services for children and adults who have Medi-Cal through Riverside County. Call for eligibility.

34


Individual and Family Support Diabetes Support Groups

Living with diabetes can be challenging and frustrating at times for you and your family members. Support groups provide opportunities to talk with other people who are going through similar situations. American Diabetes Association Languages Spoken: English & Spanish Address: 5060 Shoreham Pl., Ste 100, San Diego, CA 92122 Insurance/Cost: Free Phone: (888) 342-2383 ext. 7519 Web: www.diabetes.org Office Hours: Mon. – Fri. 8:30am – 5pm RTA Routes: N/A Description of Services: Provides support group referrals, in addition to information on diabetes. Offers literature, physician referrals, education (patient, public and professional), camp Conrad/ Chinnock, Camp Wana-Kura (summer camp for insulin dependent children), diet and nutritional information. Loma Linda University Diabetes Treatment Center Address: 11285 Mt. View Ave., Ste. 40, Loma Languages Spoken: English & Spanish Linda, Ca 92354 Insurance/Cost: Most insurances are Phone: (909) 558-3022 accepted, including Medi-Cal. Cash pay Web: www.lomalindahealth.org rates are available upon request. Office Hours: Mon. – Thurs. 8am – 5pm, and RTA Routes: Take RTA Routes 1, 10, 12, Fri. 8am – 12pm 13, 14, 15, 16, 22, 29, 49, 149, 204, 208, 210, or 212 to the Riverside Downtown Terminal and then take Route 25 to Barton & Anderson in Loma Linda. Barton & Anderson are also served by Omnitrans (800) 966-6428. Description of Services: Offers two support groups for diabetics, one in English and one in Spanish. Meets the 1st Tuesday from 6:30 – 7:30 pm at the Seventh Day Adventist Church (1135 Mountain View Ave.). Approved by the American Diabetes Association, Inland Empire Chapter.

35


Individual and Family Support Diabetes Support Groups

Healthy Management Diabetes Education Languages Spoken: English & Spanish Address: 40335 Winchester Rd. E240, Temecula, CA 90501 Insurance/Cost: Free Phone: (951) 660-5547 English (951) 660-5548 Spanish Web: www.hmde.org Office Hours: Mon. – Fri. 9am – 5pm RTA Routes: Varies per site. Description of Services: Offers monthly support groups in Hemet, Menifee, and Murrieta. Call for more information and to reserve a seat.

36


Individual and Family Support Other Support Groups

Diabetes and its complications can change your life. In addition, other chronic diseases can make it more difficult to manage your diabetes. Support groups provide opportunities to talk with other people who are going through similar situations. Amputee Connection of Redlands Address: 350 Terracina Blvd., Redlands, CA 92373 Phone: (909) 423-0562 (Bill) Web: www.theamputeeconnection.org Office Hours: See below for class times.

Languages Spoken: English & possibly other languages (depending on volunteers) Insurance/Cost: Free RTA Routes: Served by Omnitrans. Call (800) 966-6428 Description of Services: This support group meets on the 3rd Sunday of each month from 2:00 to 4:00 pm at the Redlands Community Hospital (at the Weisser Education Pavilion). Amputee Connection of Corona-Riverside Address: 7117 Brockton Ave., Riverside, CA Languages Spoken: English & possibly other languages (depending on 92506 volunteers) Phone: (951) 735-7963 (Bert) Web: www.theamputeeconnection.org Insurance/Cost: Free Office Hours: See below for class times. RTA Routes: 1, 10, 14, & 15 Description of Services: This support group meets on the 3rd Saturday of each month from 10:00 am to 12:00 pm at the Riverside Medical Clinic (in Conference Room 1). Arthritis Support Groups/Inland Empire Languages Spoken: English & Spanish Address: 17155 New Hope St. Suite A, Fountain Valley, CA 92708 Insurance/Cost: Free Phone: (951) 320-1540 Web: www.arthritis.org Office Hours: Mon. – Fri. 8:30am – 5pm RTA Routes: Varies per site Description of Services: Offers mutual support and education through monthly “Arthritis Support Group” meetings. Also provides monthly guest speakers, films and discussions for people who suffer with arthritis and their family members and friends. Call for program locations.

37


Individual and Family Support Other Support Groups

Blindness Support Services Address: 3696 Beatty Dr., Ste. A, Riverside, Languages Spoken: English & Spanish CA 92506 Insurance/Cost: Free Phone: (951) 341-9244 Web: www.blindnesssupport.com Office Hours: Call Mon. – Fri. 8am – 5pm RTA Routes: 1, 10, 12, 13, 14, 15, & 20 Description of Services: Offers monthly support groups for blind or visually impaired individuals.

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Medical Care (Low Cost/ No Cost) It is important to have access to affordable medical care in order to help prevent or manage diabetes. Arlanza Family Health Center Address: 8856 Arlington Ave., Riverside, CA Languages Spoken: English & Spanish 92503 Insurance/Cost: Medi-Cal, Medicare, Phone: (951) 710-3970 (Medical) or (951) Healthy Families, CHDP, IEHP, Molina, 710-3980 (Dental) Some Private Insurance, Family PACT, PE, Web: www.borregomedical.org and Sliding fee scale for uninsured. Office Hours: Mon. – Fri. 8am – 5pm RTA Routes: 13 & 15 Description of Services: High quality low-cost primary medical care; diabetes and cholesterol screening; well-child care & immunizations; school & camp physicals; family planning; STD screening; pregnancy testing and pregnancy care. Vision care will soon be provided. Corona Family Care Center Address: 505 S. Buena Vista, Ste. #101, Corona, CA 92882 Phone: Clinic: (951) 272-5445. For appointments, call (800) 720-9553. Web: www.rivco-familycarecenters.org

Languages Spoken: English & Spanish Insurance/Cost: Accepts Medi-Cal, Medicare, IEHP, Healthy Families, Healthy Kids, Blue Cross, MISP, some private insurance, managed care and other payment methods. Sliding fee scale for uninsured. Office Hours: Mon. – Fri. 7:30am – 5pm RTA Routes: 1 Description of Services: Provides primary care; family planning; pregnancy testing, counseling, and pregnancy care; cancer screening; sexually transmitted infections testing; immunizations; tuberculosis testing; well-child care; and nutrition.

Eastside Health Center Address: 1970 University Ave., Riverside, CA Languages Spoken: English & Spanish 92507 Insurance/Cost: Medi-Cal, Medicare, Phone: (951) 213-3450 (Medical) or (951) Healthy Families, CHDP, IEHP, Molina, 213-3460 (Dental) Some Private Insurance, Family PACT, PE, Web: www.borregomedical.org and Sliding fee scale for uninsured. Office Hours: Mon. – Fri. 8am – 5pm RTA Routes: 1, 10, 13, 16, 22, & 25 Description of Services: High quality low-cost primary medical care; diabetes and cholesterol screening; well-child care & immunizations; school & camp physicals; family planning; STD screening; pregnancy testing and pregnancy care. 39


Medical Care (Low Cost/ No Cost) Jurupa Family Care Center Address: 9415 Mission Blvd., Riverside, CA 92509 Phone: Clinic: (951) 360-8795. For appointments, call (800) 720-9553. Web: www.rivco-familycarecenters.org

Languages Spoken: English & Spanish Insurance/Cost: Accepts Medi-Cal, Medicare, IEHP, Healthy Families, Healthy Kids, Blue Cross, MISP, some private insurance, managed care and other payment methods. Sliding fee scale for uninsured. Office Hours: Mon. – Fri. 7:30am – 5pm RTA Routes: 21 & 49 Description of Services: Provides primary care; family planning; pregnancy testing, counseling, and pregnancy care; cancer screening; sexually transmitted infections testing; immunizations; tuberculosis testing; well-child care; and nutrition. Molina Medical Center Address: 11748 Magnolia Ave., #D, Riverside, Languages Spoken: English & Spanish CA 92503 Insurance/Cost: Accepts Medi-Cal, Phone: Clinic: (951) 358-0141. For more Medicare, Healthy Families, Family PACT, information, call (800) 898-9892. CHDP, other insurances, and cash. Web: www.molinahealthcare.com Office Hours: Mon. – Fri. 7:30am – 5pm RTA Routes: 1 Description of Services: Services provided include: Family practice physicians; pediatric physicians at selected locations; referrals to specialists and hospitals; physical exams; childhood immunizations; cholesterol check; complete women wellness (including breast exam and pap smear); newborn services; and CHDP services.

Riverside County Regional Medical Center - Family Primary Care Clinic Address: 26520 Cactus Ave., Moreno Valley, Languages Spoken: English and interpretation services available for other CA 92555 languages. Phone: (951) 486-4000 Web: www.rcrmc.org Insurance/Cost: Medi-Cal, Medicare, MISP, IEHP, and Molina. Sliding scale available for uninsured after they apply for insurance programs. Office Hours: Mon. – Fri. 7:30am – 4pm RTA Routes: 20, 35, & 41 Description of Services: General medical services, including diabetes care. By appointment only. 40


Medical Care (Low Cost/ No Cost) Riverside Neighborhood Health Center Address: 7140 Indiana Ave., Riverside, CA 92504 Phone: Clinic: (951) 358-6000. For appointments, call (800) 720-9553. Web: www.rivco-familycarecenters.org

Languages Spoken: English & Spanish Insurance/Cost: Accepts Medi-Cal, Medicare, IEHP, Healthy Families, Healthy Kids, Blue Cross, MISP, some private insurance, managed care and other payment methods. Sliding fee scale for uninsured. Office Hours: Mon. – Fri. 7:30am – 5pm RTA Routes: 14 Description of Services: Provides walk-in urgent care; primary care; family planning; pregnancy testing, counseling, and pregnancy care; cancer screening; sexually transmitted infections testing; immunizations; tuberculosis testing; well-child care; and nutrition. Rubidoux Family Care Center/ Don Schroeder Family Care Center Languages Spoken: English & Spanish Address: 5256 Mission Blvd., Riverside, CA 92509 Insurance/Cost: Accepts Medi-Cal, Phone: (951) 955-0840. For appointments, Medicare, IEHP, Healthy Families, call (800) 720-9553. Healthy Kids, Blue Cross, MISP, some Web: www.rivco-familycarecenters.org private insurance, managed care and other payment methods. Sliding fee scale for uninsured. Office Hours: Mon. – Fri. 7:30am – 5pm RTA Routes: 49 Description of Services: Provides primary care; family planning; pregnancy testing, counseling, and pregnancy care; cancer screening; sexually transmitted infections testing; immunizations; tuberculosis testing; well-child care; and nutrition.

41


Nutrition Resources Access to healthy food, in addition to knowing how to eat healthy, will help you to prevent or manage diabetes. Angel Food Ministries Languages Spoken: English & Spanish Address: Varies for each host site. Phone: (877) 366-3646 (24-hour hotline) Insurance/Cost: Accepts food stamps. Web: www.angelfoodministries.org Office Hours: Varies for each host site. RTA Routes: Varies for each host site. Description of Services: Food Relief Program. By buying quality, nutritious food from first rate suppliers at significant discounts, Angel Food Ministries is able to provide families with approximately $65 worth of quality nutritious food for $30. Visit the website or call the 24-hour hotline for menu information and local host site contact information. American Diabetes Association Address: 5060 Shoreham Pl., Ste. 100, San Languages Spoken: English & Spanish Diego, CA 92122 Insurance/Cost: Free Phone: (888) 342-2383 ext. 7519 Web: www.diabetes.org Office Hours: Mon. – Fri. 8:30am – 5pm RTA Routes: N/A Description of Services: Offers diabetes meal planning; nutrition information; recipes; and healthy eating tips. Available online or by phone. Network for a Healthy California County of Riverside, Community Health Agency - Nutrition Services Branch Address: 4065 County Circle Dr., Room 207, Languages Spoken: English, Spanish, & translation for other languages is Riverside, CA available Phone: (951) 358-5311 Web: www.rivco-nutrition.org Insurance/Cost: WIC program Office Hours: Mon. – Thurs. 7:30am – RTA Routes: N/A 5:30pm Description of Services: The Nutrition Services Branch can link you with programs that promote good nutrition and physical activity. Call or visit the website for more information.

42


Nutrition Resources Network for a Healthy California/Champions for Change Languages Spoken: English & Spanish Address: N/A Phone: (888) 328-3483 Insurance/Cost: Free Web: www.cachampionsforchange.net Office Hours: Available 24 hours a day RTA Routes: N/A Description of Services: This website helps people who want to help their families prevent serious health problems like obesity, type 2 diabetes, heart disease, high blood pressure, stroke, and certain types of cancer. Call or visit the website for information and resources to help families eat more fruits and vegetables and be more physically active. You can also get tips on how to make healthy changes in your neighborhood. Riverside County Department of Social Services Languages Spoken: English & Spanish Address: Various local offices Phone: (951) 358-3000 in Riverside County Insurance/Cost: No fee Web: www.dpss.co.riverside.ca.us or www.C4Yourself.com Office Hours: Mon. – Thurs. 7:30am – RTA Routes: Varies per location 5:30pm Description of Services: Provides information on how to apply for Food Stamps. Riverside County Nutrition Services & WIC (Women, Infants & Children) Program Languages Spoken: English & Spanish Address: Various local offices Phone: (800) 455-4942 from within Riverside Insurance/Cost: No fee county, or (951) 358-7200 from outside Riverside County Web: www.rivconutrition.org Office Hours: Mon. – Thurs. 7:45am – RTA Routes: Varies per location 4:45pm Description of Services: A federally funded health and nutrition program for women, infants, and children. Those who qualify can receive special checks to buy healthy foods; information about nutrition and health; support and information about breastfeeding; and help in finding health care and other community services.

43


Nutrition Resources Riverside Meals on Wheels, Inc. Address: 4845 Brockton Ave., Riverside, CA 92506 Phone: (951) 683-7151 Web: www.riversidemealsonwheels.org

Languages Spoken: English & Spanish Insurance/Cost: $4.95 per meal, or about $99 per month, depending on the number of delivery days in a given month. Financial assistance is available for qualified applicants who cannot afford the full rate. Office Hours: Mon. – Fri. 8:30am – 1pm RTA Routes: 1, 13, 14, 15, 29, 49, & 50 Description of Services: Provides noon-time delivery of hot, nutritious meals Monday through Friday to senior and disabled housebound residents in the City of Riverside. Meals can be prepared to meet many special dietary requirements, including diabetic and vegetarian options. Call or visit the website for more information on how to begin meal delivery.

44


Pharmacy Information Pharmacies

Your doctor may recommend medication to manage your diabetes. It is important to take your medicines/dosage. Here are some ways to get low-cost prescriptions. Ralphs Pharmacies Address: Varies for each store. See below. Phone: Varies for each store. See below. Web: www.ralphs.com/pharmacy

Languages Spoken: English, Spanish, & Vietnamese (Varies for each store) Insurance/Cost: $4 or $10 Generic Prescriptions Office Hours: Mon. – Fri. 8am – 9:00pm; Sat. RTA Routes: Varies for each store. See & Sun. 10am – 5:30pm below. Description of Services: Ralphs offers a 30-day supply on hundreds of prescriptions for only $4, or a 90-day supply for only $10. Visit the website or call the numbers below for more information. Below is a listing of Ralphs stores with pharmacies in Riverside. Call or visit the website for more information or for additional store locations. Store Name Address Phone RTA Routes Mission Grove

315 E. Alessandro Blvd., 92508

(951) 789-0928

20 & 22

Riverside

3350 La Sierra Ave., 92503

(951) 637-9819

12 & 15

45


Pharmacy Information Pharmacies

Rite Aid Address: Varies for each store. See below. Phone: 1-800-RITE-AID. See below for local store phone numbers. Web: www.riteaid.com

Languages Spoken: English, Spanish, Indian, Taiwanese, & Vietnamese (varies for each store) Insurance/Cost: $8.99 to $15.99 for select generic prescriptions. Office Hours: Varies for each store. RTA Routes: Varies for each store. See below. Description of Services: Rite Aid offers a Free Rx Savings Card. Customers pay $8.99 for 30 days of select generics, and $15.99 for 90 days. Customers save 20% on other name brand and generic prescription medications, and save 10% on Rite Aid Brand products every day. Below is a listing of local Rite Aid stores in Riverside. Call or visit the website for more information or for additional store locations. Store # Address

Phone

RTA Routes

5716

3849 Chicago Ave., 92507

(951) 686-2671

1, 13, 16, 22, 25, & 51

5715

6075 Magnolia Ave., 92506

(951) 682-0177

1, 10, 12, 13, 14, 15, & 20

5717

5225 Canyon Crest Dr., Ste. #8, (951) 686-2203 92507

16 & 51

5718

8015 Limonite Ave., 92509

(951) 361-0263

21 & 29

5712

6150 Van Buren Blvd., 92503

(951) 688-5155

15 & 21

46


Pharmacy Information Pharmacies

Riverside Neighborhood Health Center Pharmacy Address: 7140 Indiana Ave., Riverside, CA Languages Spoken: English & Spanish 92504 Insurance/Cost: Accepts Medi-Cal, Phone: (951) 358-6000 Healthy Families, Healthy Kids, private Web: www.rivco-familycarecenters.org insurance, IEHP, Molina, MISP, managed care and other payment methods. Sliding fee scale for uninsured. Office Hours: Mon. – Fri. 9am – 5pm; closed RTA Routes: 14 for lunch from 12:30pm – 1:30pm Description of Services: Provides low-cost prescriptions for those who qualify, as well as to patients of the Riverside County Regional Medical Center and County of Riverside Public Health Clinics.

Rubidoux Family Care Center/ Don Schroeder Family Care Center Pharmacy Languages Spoken: English & Spanish Address: 5256 Mission Blvd., Riverside, CA 92509 Insurance/Cost: Accepts Medi-Cal, Phone: (877) 748-2679 Healthy Families, Healthy Kids, private Web: www.rivco-familycarecenters.org insurance, IEHP, Molina, MISP, managed care and other payment methods. Sliding fee scale for uninsured. Office Hours: Mon. – Fri. 7:30am – 5pm RTA Routes: 49 Description of Services: Provides low-cost prescriptions for those who qualify, as well as to patients of the Riverside County Regional Medical Center and County of Riverside Public Health Clinics.

47


Pharmacy Information Pharmacies

Target Pharmacies Address: Varies for each store. See below. Phone: Varies for each store. See below for local phone numbers. Web: www.target.com/pharmacy Office Hours: Varies for each store.

Languages Spoken: English, Spanish, Korean, & Vietnamese (varies for each store) Insurance/Cost: $4 for generic drugs RTA Routes: Varies for each store. See below. Description of Services: Through Target’s $4 Generic Drug Program , customers can save on more than 300 generic drugs at the Target Pharmacy. Four dollars covers a 30-day supply of a generic medication. Below is a listing of local Target pharmacies in Riverside. Call or visit the website for more information or for additional store locations. Store Name Address Phone RTA Routes Riverside

3520 Tyler St., 92503

(951) 351-1083 1, 10, 12, 13, 14, 15, 21, 27, & 149

Riverside Arlington

3333 Arlington Ave., 92506

(951) 276-9319 10 & 14

Riverside SE Location

2755 Canyon Springs Pkwy., 92507

(951) 697-6449 16

48


Pharmacy Information Pharmacies

Wal-Mart Pharmacies Address: Varies for each store. See below. Phone: Phone: 1-(800) WALMART. See below for local store phone numbers. Web: www.walmart.com/pharmacy Office Hours: Varies for each store.

Languages Spoken: English & Spanish (varies for each store) Insurance/Cost: $4 for generic drugs

RTA Routes: Varies for each store. See below. Description of Services: Wal-Mart’s low cost prescription program covers most commonly treated conditions. Below is a listing of local Wal-Mart and Sam’s Club pharmacies in Riverside. Call or visit the website for more information or for additional store locations. Store # Address Phone RTA Routes 2028

5200 Van Buren Blvd., 92504

(951) 689-4595

13 & 21

1899

2663 Canyon Springs Pkwy., 92507

(951) 653-4849

16

6378 (Sam’s Club Store)

6363 Valley Springs Pkwy., 92507

(951) 653-7850

N/A

49


Pharmacy Information Pharmacies

Walgreens Address: Varies for each store. See below. Phone: (877) 250-5823 Web: www.walgreens.com

Languages Spoken: English, Spanish, & other languages (varies per store). For Walgreen’s language translation service, call (888) 241-3480. Insurance/Cost: $12 for 90-day supply of a generic drug Office Hours: Varies for each store. RTA Routes: Varies for each store. See below. Description of Services: Walgreens Prescription Savings Club. Walgreens Prescription Savings Club may provide significant savings on medications. Below is a listing of local Walgreens pharmacies in Riverside. Call or visit the website for more information or for additional store locations. Store # Address Phone RTA Routes 7262

6600 Magnolia Ave., 92506

(951) 786-9243

1, 10, 13, 14, 15, & 20

2712

8044 Limonite Ave., 92509

(951) 685-0139

21 & 29

4352

11110 Magnolia Ave., 92505

(951) 688-4154

1, 12, & 15

7786

8917 Trautwein Rd., 92508

(951) 776-0470

22 & 27

50


Pharmacy Information Prescription Assistance

It’s important to take your medication as prescribed by your doctor. Paying for prescriptions can be costly, especially if you do not have prescription drug coverage. However, Patient Assistance Programs (PAPs) can make it possible to get free or lowcost medicines. City of Riverside/National League of Cities/CVS Caremark Address: Varies Languages Spoken: English & Spanish Phone: (888) 620-1749 Insurance/Cost: Discount card is free. Web: www.riversideca.gov/prescriptioncard/ Office Hours: Available 24 hours a day RTA Routes: Varies per site. Description of Services: Prescription discount card that provides Riverside residents with an average savings of 20% off the retail price of commonly purchased prescribed drugs. This program is most beneficial to those who currently do not have health insurance, or for prescribed drugs that are not covered by any insurance plan they may have. Visit the website to print out your card or see list of locations for pick-up. NeedyMeds Languages Spoken: English Address: P.O. Box 219, Gloucester, MA 01931 Insurance/Cost: Free Phone: N/A Web: www.needymeds.com Office Hours: Available 24 hours a day RTA Routes: N/A Description of Services: A web-based information resource for people who need assistance paying for medicine. Visit the website to look for low-cost medicine programs, and other assistance programs.

51


Pharmacy Information Prescription Assistance

Partnership for Prescription Assistance Address: N/A Phone: (888) 477-2669 Web: www.pparx.org

Languages Spoken: English & Spanish. Interpretation is available for other languages. Insurance/Cost: Free Office Hours: Mon. – Fri. 6am- 2pm RTA Routes: N/A Description of Services: Provides assistance in finding free or low-cost medicines for people who do not have prescription drug coverage. Individuals can find out if they qualify by knowing the names of the medicines they take, and calling the number to speak with a trained specialist who will answer their questions and help them apply.

Rx Outreach Languages Spoken: English Address: P.O. Box 66536, Saint Louis, MO 63166-6536 Insurance/Cost: Free Phone: (800) 769-3880 Web: www.rxoutreach.com Office Hours: Mon. – Fri. 5am – 3:30pm RTA Routes: N/A Description of Services: Patient Assistance Program. The program offers prescription medicines to uninsured individuals and families, as well as those who have limited prescription drug coverage. Visit the website or call for more information. Together Rx Access Languages Spoken: English & Spanish Address: P.O. Box 9426, Wilmington, DE 1980-9944 Insurance/Cost: Free Phone: (800) 444-4106 Web: www.togetherrxaccess.com Office Hours: Mon. – Fri. 5am – 5pm RTA Routes: N/A Description of Services: Prescription-Savings Card. Eligible residents of the United States and Puerto Rico who have no prescription drug coverage can apply for a free prescription savings card and save 25% to 45% on brand-name prescription medicines and products. Savings are also available on generic drugs. Visit the website to find out if you are eligible for the card.

52


Physical Activity Classes and Resources

Physical activity lowers your risk of diabetes and improves your glucose levels. It also improves your heart rate while helping you lose weight and lower your blood pressure and cholesterol levels. American Heart Association Address: 1700 Iowa Ave., Suite 240 Languages Spoken: English & Spanish Phone: (310) 424-4160 Insurance/Cost: Free Web: www.americanheart.org Office Hours: Mon. – Fri. 8:30am – 5pm RTA Routes: N/A Description of Services: Jump Rope for Heart and Hoops for Heart. A physical activity (jumping rope) program for elementary age students that also raises funds to support lifesaving heart and stroke research. Students ask friends and family for donations and receive thank-you gifts based on the dollars they raise. This educational program teaches physical fitness and promotes the value of community service to students and their families. Arthritis Foundation – Orange County & Inland Empire Branch Address: 17155 Newhope St., Suite A, Languages Spoken: English & Spanish Fountain Valley, CA 92708 Insurance/Cost: Call facility locations for Phone: (951) 320-1540 fees. Web: www.arthritis.org Office Hours: Mon. – Thurs. 8:30am – 5pm, RTA Routes: N/A & Fri. 8:30am – 4:30pm Description of Services: Various exercise classes are provided through the Arthritis Foundation. Call the number above for class locations. A)“Arthritis Foundation Exercise Program”. An exercise program that provides gentle movements and activities to help increase joint mobility, muscle strength, and stamina. The classes include stretching, strengthening, endurance, and relaxation exercises. B)“Arthritis Foundation Aqua Program”. A gentle exercise program conducted in a heated pool. The warm water and smooth movements improve joint flexibility and relieve pain and stiffness. C) “Tai Chi from the Arthritis Foundation”. Tai Chi is a Chinese system of movements that promotes health and longevity for people of all ages. These exercises are easy and “joint safe” for people with arthritis.

53


Physical Activity Classes and Resources

City of Riverside, Office of the Mayor Address: 3900 Main St., Riverside, CA 92522 Languages Spoken: English Phone: (951) 826-5551 Insurance/Cost: Free Web: www.riversideca.gov/mayor Office Hours: Mon. – Fri. 8am – 5pm RTA Routes: Varies per site. Description of Services: “Walk Riverside: Routes & Trails”. A complete guide to Riverside’s best walking routes and trails. The guide provides locations, parking suggestions, length of route and tips about the paths. Visit www.riversideca.gov/mayor/pdf/WalkBook2005.pdf to obtain the guide.

Network for a Healthy California County of Riverside, Community Health Agency - Nutrition Services Languages Spoken: English & Spanish Address: 4065 County Circle Dr., Room 207, Riverside, CA 92503 Insurance/Cost: Free Phone: (951) 358-5311 Web: www.rivco-nutrition.org/nhc.htm Office Hours: Mon. – Thurs. 7am – 5:30pm RTA Routes: N/A Description of Services: Be Active Program. Offers maps of safe walking routes, walkability assessment forms, and tracking forms to track your steps, activity, fruits and vegetables and water intake. In addition, there is a physical activity resource directory that lists places to be physically active in Riverside County, as well as Nutrition Resources and internet resources. To view this information, visit www.rivconutrition.org/beactive.htm . Riverside Community Health Foundation Address: 4445-A Magnolia Ave., Riverside, Languages Spoken: English & Spanish CA 92501 Insurance/Cost: Free Phone: (951) 788-3471 Web: www.rchf.org Office Hours: Mon. – Fri. 8am – 5pm RTA Routes: N/A Description of Services: Fitness Classes are provided at a variety of sites in the City of Riverside. Types of fitness classes include: Arthritis Foundation Tai Chi, Arthritis Foundation Exercise Program (AFEP), and Zumba ® Fitness (combining Latin rhythms and easy to follow moves to tone and sculpt the body while burning fat). Visit the website or call for a schedule of classes and locations.

54


Transportation It’s important to have transportation to get to some of the places in this resource directory. Here are some ways to get from Point A to Point B. Riverside County Regional Medical Center – Transportation Department Address: 26520 Cactus Ave., Moreno Valley, Languages Spoken: English & Spanish CA 92555 Insurance/Cost: Free* Phone: (866) 909-4881 *Patient must qualify. Web: www.rcrmc.org Office Hours: Mon. – Fri. 6am – 8pm RTA Routes: N/A Description of Services: Non-Emergency Medical Transportation Services. Provides doorto-door transportation services free to elderly, disabled, and other qualified patients who have a clinic or hospital appointment. One- to two-weeks’ advance notice is required. To use this service, the person must be a patient of RCRMC, and must call to find out if they qualify. Riverside County Regional Medical Center – Transportation Department Address: 26520 Cactus Ave., Moreno Valley, Languages Spoken: English & Spanish CA 92555 Insurance/Cost: Free Phone: (800) 794-3544 Web: www.rcrmc.org Office Hours: Mon. – Fri. 7am – 4pm RTA Routes: N/A Description of Services: RCRMC Transportation Route Line. Provides free transportation to patients of RCRMC with a clinic or hospital appointment who live in Riverside, Corona, Lake Elsinore, Hemet, Palm Springs, or Indio areas. There are designated pick up and drop off locations. One- to two-weeks’ advance notice is required. Riverside Transit Agency (RTA) Languages Spoken: English & Spanish Address: 1825 Third Street, Riverside, CA 92507 Insurance/Cost: Base fare for this Phone: (800) 795-7887 or TTY (800) 396service is $3 one-way per passenger, per 3610 boarding (if within the City of Riverside). Web: www.riversidetransit.com Fares increase depending on distance. Office Hours: Mon. – Fri. 7am – 6pm, Sat. & RTA Routes: 10 & 13 Sun. 8am – 5pm Description of Services: Dial-A-Ride (DAR) is a curb-to-curb, advanced reservation transportation service provided by the Riverside Transit Agency (RTA) for seniors and persons with disabilities. Customers may schedule trips one to three days in advance. Call to make a reservation. 55


Transportation Riverside Transit Agency (RTA) Languages Spoken: English & Spanish Address: 1825 Third Street, Riverside, CA 92507 Insurance/Cost: $1.50 each bus; call for Phone: (800) 800-7821 prices on other types of passes. Web: www.riversidetransit.com Office Hours: Mon. – Fri. 6am – 8pm, Sat. & RTA Routes: 10 & 13 Sun. 8am – 8pm Description of Services: Fixed Routes. RTA operates 37 fixed bus routes and eight (8) express routes which provide limited-stop service to area Metrolink stations and other destinations. Call or visit the website for bus route and schedule information. City of Riverside Parks, Recreation & Community Services Special Transportation Address: 8095 Lincoln Ave., Bldg. A, Languages Spoken: English & Spanish Riverside, CA 92504 Insurance/Cost: $2 per trip (each way) Phone: (951) 687-8080 Web: www.riversideca.gov/park_rec/seniorstransportation.asp Office Hours: Mon. – Fri. 8am – 5pm; Sat., RTA Routes: 10 Sun., & Holidays 9am – 4:00pm. Closed Thanksgiving, Christmas, and New Year’s Day. Description of Services: Special Transportation. Curb-to-curb bus service is available for seniors age 60 years or more, as well as persons with disabilities. Serves Riverside city limits only. Space is reserved on a first-come, first-served basis up to 1:00 pm the day before you need a ride. You may also reserve up to a week in advance.

56


Websites and Call Centers Visit these websites or call the following numbers to learn about other programs and services available to help you and your family. American Diabetes Association www.diabetes.org California Center for Physical Activity www.caphysicalactivity.com Children with Diabetes www.childrenwithdiabetes.com CDC Diabetes Public Health Resource www.cdc.gov/diabetes/ County of Riverside, Community Health Agency - Nutrition Services www.rivco-nutrition.org/ dLife www.dlife.com Get Fit, Get Right www.getfitgetright.org Juvenile Diabetes Research Foundation International (JDRF) www.jdrf.org Network for a Healthy California Champions for Change www.cachampionsforchange.net Pedestrian & Bicycle Information Center www.pedbikeinfo.org

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Websites and Call Centers American Diabetes Association Languages Spoken: English & Spanish Phone: (800) 342-2383 Web: www.diabetes.org/aboutus/callcenter.html Office Hours: Mon. – Fri. 5:30am – 5pm (to speak with representative); basic information available through automated phone system 24 hours a day, 7 days a week. Description of Services: ADA’s National Call Center (1-800-DIABETES) provides free diabetes information, advice, and referrals. ADA representatives can provide you with informational packets on a variety of topics. The Call Center also provides a language interpreter service. “Su Familia” (Your Family): The National Hispanic Family Health Helpline Phone: (866) 783-2645 Languages Spoken: Spanish & English Web: www.hispanichealth.org Office Hours: Mon. – Fri. 6am – 3pm Description of Services: The National Hispanic Family Health Helpline (1-866-SU FAMILIA) offers free and confidential health information and helps navigate callers through the health system. Also provides health information on a variety of health topics. 2-1-1 Riverside County Phone: Dial 2-1-1 or (800) 464-1123 Languages Spoken: English & Spanish Web: www.211riversidecounty.com Office Hours: 24 hours a day, 7 days a week Description of Services: Similar to 9-1-1, 2-1-1 is a designated 3-digit number that allows callers to receive up-to-date information and referrals to health and human service agencies (for example, food assistance; shelter and housing services; employment opportunities; health and dental care; legal assistance; advocacy; counseling; volunteer opportunities; childcare and parenting resources; support groups; youth and senior services; and disability services). All calls are confidential.

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Websites for Service Providers Here are some websites for service providers who want to learn more about how to improve diabetes prevention and/or patient care for those with diabetes. Visit these sites to find out about diabetes programs, education materials, partnerships, publications, research, and more. American Association of Diabetes Educators www.diabeteseducator.org American Diabetes Association www.diabetes.org American Dietetic Association www.eatright.org California Diabetes Program www.caldiabetes.org California Dietetic Association www.dietitian.org California WIC Association www.calwic.org Centers for Disease Control and Prevention (CDC) www.cdc.gov/diabetes County of Riverside, Community Health Agency – Nutrition Services www.rivco-nutrition.org Diabetes Educational Services www.diabetesed.net Indian Health Service (IHS) www.ihs.gov/medicalprograms/diabetes/ Juvenile Diabetes Research Foundation International (JDRF) www.jdrf.org

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Websites for Service Providers National Certification Board for Diabetes Educators (NCBDE) www.ncbde.org National Diabetes Information Clearinghouse (NDIC) www.diabetes.niddk.nih.gov National Diabetes Education Program (NDEP) www.ndep.nih.gov National Eye Institute (NEI) www.nei.nih.gov Pedorthic Footwear Association (PFA) www.pedorthics.org Weight-Control Information Network (WIN) www.win.niddk.nih.gov

60


Strengthening our community to address diabetes.

www.rchf.org/rcdc

61


ARE YOU AT RISK? DIABETES RISK TEST Calculate Your Chances for Type 2 or Pre-Diabetes The American Diabetes Association has revised its Diabetes Risk Test according to a new, more accurate statistical model. The updated test includes some new risk factors, and projects risk for pre-diabetes as well as diabetes.

This simple tool can help you determine your risk for having pre-diabetes or diabetes. Using the flow chart, answer the questions until you reach a colored shape. Match that with a risk message shown below. START HERE QUESTION: NO Q: At your height (see AT-RISK WEIGHT CHART), is your weight equal to or more than the at-risk weight?

YES

NO Q: Are you under 57 years of age?

AT-RISK WEIGHT CHART

ARE YOU UNDER 45 YEARS OF AGE?

YES

NO

YES

* NO

NO

YES Q: Does your mother, father, sister or brother have diabetes?

NO

NO

YES Q: Have you ever been told by a doctor or other health professional that you had hypertension (high blood pressure)?

YES

Q: Have you ever developed diabetes during pregnancy?

YES

YES Q: Are you Caucasian (white)?

Q: At your height (see AT-RISK WEIGHT CHART), is your weight equal to or more than the at-risk weight?

NO

LOW RISK: Right now your risk for having pre-diabetes or diabetes is low. But your risk goes up as you get older. Talk to your doctor about how to keep your risk low.

HEIGHT

WEIGHT

4’10” 4’11” 5’0” 5’1” 5’2” 5’3” 5’4” 5’5” 5’6” 5’7” 5’8” 5’9” 5’10” 5’11” 6’0” 6’1” 6’2” 6’3” 6’4” 6’5”

148 LBS 153 LBS 158 LBS 164 LBS 169 LBS 175 LBS 180 LBS 186 LBS 192 LBS 198 LBS 203 LBS 209 LBS 216 LBS 222 LBS 228 LBS 235 LBS 241 LBS 248 LBS 254 LBS 261 LBS

AT RISK FOR PRE-DIABETES: You are at higher risk for pre-diabetes which means your blood glucose is higher than normal but not high enough to be diagnosed as diabetes. Talk to your doctor about ways to reduce your risk for diabetes. HIGH RISK: You are at higher risk for having type 2 diabetes. However, only your doctor can tell for sure if you do have type 2 diabetes. Talk to your doctor to see if additional testing is needed.

I-800-DIABETES diabetes.org/risktest

*Your risk for diabetes or pre-diabetes depends on additional risk factors including weight, physical activity and blood pressure.

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Tip s for

People with Diabetes

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FOOD  DIABETES When you live with diabetes, it's important to take extra care to make sure the foods you eat are kept in balance with physical activity, as well as any diabetes medications your doctor may have prescribed. But, that shouldn't stop you from enjoying the same delicious meals as people who don't have diabetes.

Here are some general nutrition tips for achieving good blood sugar control: o Eat a variety of foods from all of the food groups o Eat a meal or snack at least 3 times a day o Eat smaller portion sizes o Choose low fat meat and dairy products o Choose whole grains over white flour products and whole fruits/vegetables over juices o Choose water and sugar-free beverages more often

Carbohydrates, Protein, Fat and Calories

Carbohydrate is your body's main source of fuel and will have a direct effect on raising your blood sugar. Carbohydrates are found in fruits, starchy vegetables, grains, beans, dairy products like milk and yogurt, and of course, sweets and sugary beverages. You'll want to consume the right amount of carbohydrate at each meal to avoid blood sugar swings from high to low. A registered dietitian or member of your diabetes care team can determine how much carbohydrate you should include at meals and snacks and can teach you how to count carbohydrates in your foods. One carbohydrate (carb) choice is a food portion with 15 grams of carbohydrate. Most women need 3-5 carb choices per meal and 1-2 per snack. Most men require 4-5 carb choices per meal and 1-2 per snack. Carbohydrate content of foods can be found on food labels and on food lists. Protein and fat have less impact on blood sugar levels but it is important to eat small portions and choose low fat foods to limit excess fat and calories, which can cause weight gain and lead to diabetes complications. Some types of fat are better for you than others. For example, the fat in fish, nuts, avocado, canola and olive oil are less likely to cause your blood vessels to clog than the fat in red meat, butter or lard. In general, non starchy vegetables (all raw vegetables and all cooked vegetables except corn, peas, potatoes and winter squash) are very low in carbohydrate, fat and calories and can be eaten freely. Continued >

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BUILD YOUR PLATE:

To give you a visual of how all these suggestions fit together in the form of an actual meal, we have applied them to a plate. By following this plate method, you can plan a low fat, high fiber, low calorie meal and keep your carbohydrate intake somewhat consistent, without counting grams or calories.

Use a 9 inch plate (this in itself will help you control portions).

For Lunch and Dinner: o Fill ½ of your plate with non starchy vegetables such as carrots, broccoli and salad. o Fill ¼ of your plate with a starchy choice such as rice, pasta, corn tortilla, corn, peas or potato. o Fill ¼ of your plate with lean meat, chicken or fish; this would be about 3 ounces (or the size of a deck of cards). Plant proteins like beans, peanut butter and tofu can be substituted for animal proteins. o Add 1 small fruit or ½ cup of cut up fruit as a side dish or dessert o Choose 1 cup of 1% milk as a beverage

For breakfast, use the 2 quarters of the plate and not the other half.

Congratulations! You have created a healthy, well balanced meal.

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DIABETES  PHYSICAL ACTIVITY How Does Physical Activity Affect Blood Sugar? Physical Activity in general can lower blood glucose as much as 50 points in women and 70 points in men during the activity, even when the activity is only done now and then. Regular physical activity can result in further improvement of blood sugar all day long. It works much like insulin or other diabetes medicines. That's wonderful news because many people have learned to control their blood sugars without the use of medicine or with less medicine by exercising and healthy eating alone. Physical activity pulls sugar from the blood and helps the body cells use it as energy. This results in a lower blood sugar. The sugar, or energy, is burned during the physical activity you do. Even better news is that you don't have to be an athlete or run a marathon to get these results. Simple, everyday tasks like washing a car, gardening, cleaning house, dancing, or walking to the store can burn up extra sugar.

Other Great Reasons To Be Active Boost Your Energy: Although you may feel tired before your activity, you will feel more energized after the activity and all day long. Lift Your Mood: Reduce feelings of stress, loneliness, and anxiety. Sleep Soundly: Get the rest you need to feel good and enjoy each day. Build Better Bones: Physical Activity will strengthen muscles and bones. Handle Your Health: Besides lowering blood sugar, regular physical activity can help improve other health conditions such as high blood pressure and high cholesterol. Exercise that increases your heart rate will strengthen your heart health. Trim Your Body: Physical activity will help you build muscle tissue to firm your body. Building muscle tissue will burn more calories, which will help you lose weight.

Continued >

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What Physical Activities Can You Do? There are lots of different types of activities you can do but basically each activity will fall into one of these categories: Stretching/Flexibility Aerobic

Balance Strength Training

Because aerobic exercise is simple, safe and very beneficial to all aspects of diabetes and health, you may want to start with that. If you are not active now, start slowly. Examples of Aerobic Exercises are walking, swimming, dancing and bicycling. How Do I Get Started? Pick an activity that you enjoy. Begin with 5-10 minutes a day for the first week.Increase by 3 minutes a day the next week. Stay at this level until you feel comfortable. Continue to slowly increase the time or the intensity of the activity with the goal of completing 30 minutes most days of the week. Check with your diabetes health care team as to specific instruction.

Exercise Safety Tips For People With Diabetes 1) Check with your doctor first. About any exercise limitations he/she has for you before you start. 2) Check your blood sugar before and after exercise. If your blood sugar is less than 100, eat a small snack before exercising. If your blood sugar is 300 or more, delay exercise until it comes down to a more normal level. 3) Be Prepared. Carry glucose tablets or another form of simple carbohydrate with you in case your blood sugar becomes low. 4) Carry ID. Wear identification that says you have diabetes such as an ID bracelet or shoe tag. 5) Stay hydrated. Drink Plenty of Fluids before, during and after exercise. This will help keep your body cool and prevent dehydration. 6) Pay attention to your feet. Check your feet before and after activities for any red spots, cuts or blisters. Wear comfortable and well-fitting shoes and socks.

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What Type of Health Care Do I Need As A Diabetic Person? Diabetes is a serious condition that needs special attention. As a person with diabetes, you have a greater risk for complications that can impact your overall health. In addition to checking your blood sugar, there are several tests you need on a regular basis to monitor how diabetes is affecting your health. Listed here are the tests you need to help you and your doctor understand your body’s health as you live with diabetes. TEST

TARGET

Weight

*

HOW OFTEN Every Visit

Blood Pressure

< 130/80 mmHG *

Every Visit

A1C

< 7% *

2-4 x per Year

Total Cholesterol

< 200 mg/dl *

At Least Annually *

LDL

< 100 *

At Least Annually *

HDL - Men:

> 40 mg/dl

At Least Annually *

HDL - Women:

> 50 mg/dl

At Least Annually *

Triglycerides

< 150 mg/dl

At Least Annually *

Urine Protein

Annually

Complete Foot Exam

At Least Annually *

Dental Exam

1-2 x per year

Dilated Eye Exam

Annually

Diabetes Nutrition Counseling

Annually *

Diabetes Education

Annually *

Depression Screen

*

* = Discuss w/ your Doctor or Nurse â&#x20AC;&#x201C; Depending on your individual health, you may need to have this test more often Your doctor will also recommend a variety of regular tests or screenings that check your overall physical condition or focus on certain parts of your body, regardless of having diabetes. These may include any or all of the following: Flu Vaccine, Pneumonia Vaccine, Hearing Test, Colorectal Screening, Stool for Blood, Mammogram (women), Pap Test/Pelvic Exam (women), Prostate PSA/DRE (men), Bone Density.

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Continued >


Who Do I Need On My Health Care Team? Physician, Nurse Practioner, and/or a Physicians Assistant: You may see any or all of these Health Care Providers (HCP’s). Your HCP will conduct a physical examination, order tests, prescribe medications, review and evaluate results of your tests, review and evaluate the need for medication changes, and make referrals to other HCP’s as needed. Nurse: The nurse will assist your HCP and provide education as needed. Registered Dietitian: The Dietitian will help you learn how to balance the foods you eat with your diabetes medications and physical activity. Diabetes Educator: The Diabetes Educator will help you understand the basics of diabetes and what you need to know to take care of yourself at home as well as how you should prepare for your visits with your health care provider.

What Can I Do To Prepare For Visits With My Health Care Team? First of all, be sure to schedule and keep regular appointments with your diabetes care team. Secondly, come prepared. The more you can tell your health care team about your health, the better they can respond and help you. 1. Make a list of your questions and concerns: As they come to mind so you won’t forget to ask. Be sure to leave enough room for answers so you don’t forget what was said. 2. Keep a blood sugar log: Writing it down makes it easier to identify patterns. Test blood sugar more often the week before your visit, record the blood sugar level and time checked. Bring the log to your appointment. 3. Record your food intake and physical activity: Record the week before your visit along with the blood sugar levels. Record the time, quantity and type of food you ate, along with exercise type, start/end time. 4. Bring your medications with you: Be sure to bring any medications you take with you, including those prescribed by other health care providers. This way your doctor can review them all to be sure they are all compatible. 5. Keep a record of your exams: Be sure to mention if you have had exams or tests by specialists other than your diabetes care team. If possible, bring test results with you. 6. Schedule tests in advance of your visit: Ask your diabetes care team if there are any lab tests you need to have done before your visit. This will save time and allow you and your doctor to discuss the results in person when you meet. 7. Ask a family member or close friend to join you: Bringing someone you trust along will help you remember and record everything that is discussed.

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Strengthening our community to address diabetes.

www.rchf.org/rcdc

Riverside Community Diabetes Collaborative Resource Directory  

A listing of local diabetes resources!