Page 1


TABLE OF CONTENTS PRINTS & SERVICES

4-5

FINE ART

8-11

SPECIALTY ITEMS

14-23

FINISHING SERVICES

6-7

PRESS PRINTED

12-13

INFORMATION & RESOURCES

24-27

INDEX A

B

C

Accordion Wallet Album Acrylic Statues Administrative CDs Albums

9 14 5 9

Bag Tags BallStars Photo Balls Banners Beverage Coolers Bookmarks Boutique Packaging Buttons Business Cards (Press Printed)

19 15 23 20 19 10 19 13

Canvas Gallery Wraps Canvas Prints (Fine Art Giclée) Cards (Press Printed) Cards (Photographic) Calendars (Photographic) Calendars (Press Printed) Camera Cards CDs (Administrative, Yearbook, SIS) CDs (Image) Ceramic Tiles Chore Charts ChromaLuxe Photo Panels Clingers Clipboards Coach Clipboards Coasters Composites Custom Order Entry Services Custom Template Design

8 10 12 21 17 13 24 5 6 21 17 21 16 19 19 20 10 5 24 5

Deluxe Keychains Design Services Desk Organizers

19 5 22

Competition Prints

D

Dog Tags Door Hooks

19 19

F

Framed Prints Funpacks

21 17

G

Gallery Wraps Giclée Prints Graphic Background Posters Green Screen Services

8 10 15 24

I

ID Cards Image CDs iPad Cases iPhone Covers

5 6 20 20

K

L

M

O

Lacquer Spraying Lamination Large Format Prints (over 30in. wide) License Plates

6 6 4 19

Magazine Covers Magnets (Photographic) Magnets (Acrylic) Markerboards Memory Mates Metal Prints Mounting Mouse Pads Mugs

17 17 14 17 17 11 7 18 20

Ornaments Ornaments (Acrylic)

22 14

BECOMING A CUSTOMER

Phone 804.648.0515 x105 local 800.262.0515 x105 toll free

It’s easy! Simply fill out the online form at richmondprolab.com/signup. Once we receive your information, we’ll call you to finalize your account. There are no fees, commitments, or volume requirements involved in becoming a customer.

Website richmondprolab.com Email info@richmondprolab.com Address 213 West Broad St. Richmond, VA 23220 Business Hours 9:30am-5:30pm EST Monday - Friday

Pennants (Clingers) Phone Cases Photographic Prints Plaques Posters (Press Printed) Posters (Ticket) Pre-Pay Envelopes Pro Canvas Gallery Wraps Proof Books Proof Envelopes Puzzles

16 20 4 18 13 17 5 8 6 5 18

R

Retouching & Restoration

6

S

School Directories Service Strips Shirts Stadium Seat Cushions Standout Mounts Statues Stickers

5 5 18 6 18 7 14 17

Tablet Cases Texturing Tickets (including Magnets & Posters) Tiles Tote Bags Towels Trading Cards

20 6 17 21 18 18 17

W

Water Bottles

20

Y

Yearbook CDs

5

Keepsake Boxes 22 Keychains (Acrylic) 14 Keychains (Photographic & Sublimation) 19 Key Fobs 19

CONTACT INFORMATION

Fax 804.649.3724

P

PRODUCTION SCHEDULE The in-lab turnaround time is listed next to the product name for each item in this guide. For most products, the cutoff time is 11pm EST, Sunday through Thursday. For Lab Corrected prints and products and Competition Prints, the cutoff time is 7pm. For full details, see page 25.

Spray (Lacquer)

T

ICON GUIDE

& &

MORE SIZES MORE SIZES

FOR RPL

PRINTS ONLY

&

MORE

TEMPLATES

More sizes available in the software. Contact Customer Service for info and pricing for custom sizes. Services are only available for prints produced by Richmond Professional Lab. More templates available in ROES and online.

Prices in this document are reserved for Richmond Professional Lab account holders and are subject to change.

2

Last revised on 05/15/17. We’re constantly adding new products & services, view our site for the latest.


WELCOME TO

RICHMOND PROFESSIONAL LAB Richmond Professional Lab has been serving professionals in the photographic industry for over seventy-five years. Founded on the principles of quality, speed, innovation, and fair prices, we strive to provide you with solutions for more than just photofinishing.

SOLUTIONS FOR ALL TYPES OF PHOTOGRAPHERS SCHOOLS 0.79 volume 8x10s p. 4

$

Whether you shoot schools, weddings, sports, or

Yearbook CDs & Service Items p. 5

portraits, Richmond Professional Lab is committed to

Green Screen dropouts starting at $0.35 p. 24

fueling your success. From volume printing to Fine Art

Class & Custom Composites p. 5 Retouching starting at $3.75 per subject p.6

Prints and Gallery Wraps, you can always expect:

PORTRAITS & WEDDINGS Extensive Retouching & Finishing Services p. 6-7 Assembled Albums in just 2 days in-lab p. 9 Pro Canvas Gallery Wraps p. 8 Press Printed Cards, Calendars & more p. 12-13 Fine Art Giclée Prints p. 10

SPORTS 1 Day In-Lab Turnaround time for prints p. 4 Drop Shipping at no extra charge p. 27 Pre-pay Envelopes designed & printed p. 5 BallStars Photo Balls p. 15 Graphic Background Posters p. 15

The Lowest Prices The Best Customer Service Exceptional Products Fast & Reliable In-Lab Turnarounds

richmondprolab.com

BUT WAIT, THERE’S MORE! • Free Templates & Graphics • Huge Variety of Specialty Items • Easy Ordering Software • Custom Order Entry Services • Full Range of Design & Marketing Services

3


PRINTS & SERVICES Photographic!

Direct: Images printed exactly as received, however ALL orders are proofed by technicians. We’ll notify you if we foresee problems with your color/density. If you prefer that NO corrections ever be applied to your orders, please contact Customer Service to update your account preferences. Lab Corrected: Our technicians apply density and/or color corrections to your images. Please note that the cutoff time for Lab Corrected orders is 7pm EST Sunday through Thursday. See page 25 for more information on our Production Schedule.

&

Volume Packaged: Orders must consist of 50 or more print units and will receive a batch color/density correction. Individual packaging by sitting is available for Volume Packaged prints up to 11x14. See page 26 for more information.

MORE SIZES

Volume Unpackaged: Orders must consist of 50 or more print units and will receive a batch color/density correction. Prints are then packaged together (NOT individually in poly bags or envelopes by sitting).

LUSTER/GLOSSY PHOTOGRAPHIC PRINTS 1 DAY IN-LAB TURNAROUND* Direct

Lab Corrected

Volume Packaged

Volume Unpackaged

Direct

Lab Corrected

Volume Packaged

Volume Unpackaged

3½x5

0.25

0.38

0.22

0.20

12x24

4.00

5.20

4.00

3.12

(2) 2½x3½ wallets

0.25

0.38

0.22

0.20

16x20

11.00

13.50

11.00

8.00

4x5

0.25

0.38

0.22

0.20

16x24

13.20

16.20

13.20

9.60

4x6

0.25

0.38

0.22

0.20

20x24

16.50

20.25

16.50

12.00

5x5

0.36

0.54

0.31

0.29

20x30

20.63

25.31

20.63

15.00

5x7

0.50

0.75

0.43

0.40

24x30

24.75

30.00

24.75

15.60

5x30

2.14

3.21

2.14

1.67

24x36

29.70

36.00

29.70

18.72

(8) 2½x3½ wallets

1.00

1.30

0.85

0.79

30x40

41.25

50.00

41.25

26.00

(8) 2½x3½ die-cut wallets*

1.25

1.55

1.25

1.25

8x8

0.80

1.04

0.68

0.63

8x10

1.00

1.30

0.85

0.79

8x12

1.00

1.56

0.95

0.89

8x16

1.60

2.08

1.60

1.26

10x10

1.00

1.30

1.00

1.00

10x13

1.50

2.11

1.25

1.10

10x18

2.25

2.93

2.25

1.78

10x20

2.00

3.25

2.00

2.00

10x30

3.00

4.88

3.00

2.96

11x11

1.57

2.04

1.24

1.16

11x14

2.00

2.60

1.58

1.48

12x12

2.00

2.60

2.00

1.56

*Die-cut wallets have a 2 day in-lab turnaround time.

4

LARGE FORMAT PRINTS (OVER 30 IN. WIDE) 3 DAY IN-LAB TURNAROUND Large format prints over 30 inches wide are printed using a 12-color Giclée process, and are then laminated (glossy or matte laminate options available). The maximum width is 42 inches. Print & Lamination 36x36

85.00

36x45

104.00

36x54

123.25

40x40

94.25

40x50

115.70

40x60

137.25

For Fine Art Gicleé Prints see page 10.

richmondprolab.com

&

MORE SIZES


SERVICE ITEMS

MORE OPTIONS

A.

Contact Customer Service for more information before ordering these items. The prices below do not include any Custom Order Entry fees.

AVAILABLE

White 3 Ring Binder

See page 24 for Green Screen and Custom Order Entry Services.

B.

Clip Lanyard

A. PRE-PAY & PROOF ENVELOPES

C. ID CARDS

3 DAY IN-LAB TURNAROUND* 8½x14 envelopes with 6” tear-off pocket. Use our designs or create your own.

2 DAY IN-LAB TURNAROUND Thermal-printed. 2x3¼. Credit card style, 30mil thick plastic cards.

1 Side Black and White, 1 Side Blank

0.16 each

2 Sides Black and White

0.18 each

ID Card

0.85

1.00

1 Side Color, 1 Side Blank

0.24 each

With Hole Punched

0.90

1.05

2 Sides Color

0.34 each

With Clip/Lanyard

1.25

1.40

1 Side Black and White, 1 Side Color

0.26 each

C.

*These prices and in-lab turnaround times refer to printing only and do not include any applicable design services.

D.

B. SCHOOL DIRECTORIES 5 DAY IN-LAB TURNAROUND Photographic (Luster) or laser-printed (80 lb. Glossy) pages. Single-sided.

E.

F.

Single-Sided Double-Sided

D. SERVICE STRIPS 5 DAY IN-LAB TURNAROUND Laser-printed. 1¼x1¾ stickers. Single-sided. Sheet of 25. $ 1 per sheet

E. COMPOSITES IN-LAB TURNAROUND TIME VARIES Created for classes or large groups. Design/ setup fees are based on the level of service required. Standard product prices apply in addition to any applicable design/setup fees.

8x10 Photographic Pages

0.79 per page

8½x11 Laser Pages

0.50 per page

3 Hole Punching

0.05 per page

Spiral Binding

3.00 per book

Clear Vellum Cover Sheets (front & back)

1.00 per book

F. YEARBOOK & ADMINISTRATIVE CDS

White 3 Ring Binder (with clear front cover pocket)

5.00 per book

5 DAY IN-LAB TURNAROUND Most major school formats available. Yearbook or Administrative CD

45.00

SIS CD

75.00

DESIGN SERVICES** PRE-PAY & PROOF ENVELOPE DESIGN

CUSTOM TEMPLATE DESIGN

2 DAY IN-LAB TURNAROUND | 3 DAYS FOR CUSTOM DESIGNS Envelopes can be printed using one of our preexisting designs, using your own, or by providing an idea to the Design Department of what you’d like.

2 DAY IN-LAB TURNAROUND | 3 DAYS FOR CUSTOM DESIGNS Design your own, or have us do it for you! We’ll verify that all of your templates are prepared for printing, and then input them into the ordering software of your choice.

Initial Design Fee Additional Proofs (Includes proof 1&2) Verifying and/or Formatting a Design You’ve Created Modifying a Stock/Existing Form Creating a Custom Design

N/A

N/A

15.00

10.00

Starting at 30.00

15.00

Creating Custom Product Images

3.00 per product

Initial Design Fee (Includes proof 1&2)

Additional Templates

Verifying a Design You’ve Created

N/A

N/A

Template Formatting for Our Existing Designs for Other Products/Sizes

3.00

3.00

30.00

5.00

starting at 60.00

5.00

Installing Templates into the Ordering Software for Completed and Approved Designs

1.00 per product

1.00

Installing Templates into the Ordering Software for Designs You’ve Created

1.00 per product 10.00 minimum

1.00

Template Modification and/or Formatting for Designs You’ve Created (up to 10) Creating a Custom Design (initial design fee includes 10 templates)

Visit richmondprolab.com/design-services for more details and to submit your design request. **The in-lab turnaround times and prices listed here for Design Services do not include printing or shipping.

richmondprolab.com

55


FINISHING SERVICES LAMINATION*

MORE OPTIONS AVAILABLE

RETOUCHING

FOR RPL

PRINTS ONLY

2 DAY IN-LAB TURNAROUND 3 mil thick Glossy or Matte clear plastic film applied to both sides of print and trimmed to the edges. Encapsulation option leaves a thin border of laminate film on all sides of print, making it fully waterproof.

&

MORE SIZES

3 DAY IN-LAB TURNAROUND* Basic Portrait Retouching (removes minor blemishes and imperfections)

3.75 3.00 for each additional person in image

Intermediate/Senior Portrait Retouching (includes

6.50

removal of major blemishes, and softening of lines and/or circles under eyes)

5.75 for each additional person in image

Lamination

Encapsulation

8x10 or smaller

3.00

6.00

11x14

4.75

7.75

16x20

7.75

14.75

Glasses Glare (simple)

5.00

20x24

9.25

16.25

Stray Hair Removal (not over face)

5.00

24x30

12.50

22.50

Whitening Teeth

5.00

30x40

20.75

30.75

Braces Removal (simple)

*This service is only available on Glossy Photographic Prints.

IMAGE CDS

Customizable front (inkjet-printed)

Image CD

blemishes, softening of lines and/or circles under eyes, toning down facial shine, and whitening teeth)

12.00

Slimming

10.00 for each additional person in image

Extend Background

25.00

Reduce Facial Shine

8.00

Custom Retouching*

75.00 per hour 5.00 per disc required to fit all images

*For Custom Retouching, the in-lab turnaround time is dependent upon the level of service required. Contact Customer Service for more information. Please specify requests when ordering.

5.00 per disc required to fit all images 0.15 per image

Lab Corrected CD Images

TEXTURING MACHINE TEXTURE

FOR RPL

PRINTS ONLY

2 DAY IN-LAB TURNAROUND Canvas, Pebble and Linen Weave options available.

PHOTOGRAPHIC PROOF BOOKS 2 DAY IN-LAB TURNAROUND Spiral-bound with black wire. Maximum of 70 pages. Luster Cover

Luster Pages

4x6 or 4x5

4.00

0.25

5x5

5.00

0.36

5x7

5.00

0.50

8x10

5.00

1.00

10x13

7.00

1.50

11x14

9.00

2.00

Cover prints mounted on black matboard

Plain matboard back cover

6

8.75 for each additional person in image

12.00

CD of Retouched Images

2 DAY IN-LAB TURNAROUND Includes all images in order, excluding templates/ borders. Contact Customer Service for details before you order.

9.50

Advanced Portrait Retouching (includes removal of all

4x5 up to 11x14

0.25 per print

11x17 up to 16x20

0.50 per print

SPRAYING LACQUER SPRAYING 2 DAY IN-LAB TURNAROUND

FOR RPL

PRINTS ONLY

Pro-Texture Spray Matte or Pearl Spray High Gloss Spray 8x10 or smaller

3.00

1.00

2.00

11x14

4.75

1.50

3.00

16x20

7.75

2.50

5.00

20x24

9.25

5.00

8.00

24x30

12.50

7.50

15.00

30x40

20.75

10.00

--

Prices for finishing services listed here do not include prints. richmondprolab.com


MOUNTING

Prices below do not include prints.

For Fine Art Giclée Canvas and Watercolor Prints see page 10.

2 DAY IN-LAB TURNAROUND D.

FOR RPL

PRINTS ONLY

D.

F.

C.

Standout Mounts

E. A. A. B. B.

Ready to hang with four hanging holes

A. MATBOARD

C. FOAMBOARD

E. SMOOTH MASONITE

Black or white. Archival “rag mat” board. Regular: 1⁄16” thick. Heavyweight: 1⁄8” thick, more resistant to warping.

Black or white. 3⁄16” thick. Acid free.

1

B. GATORFOAM

D. STYRENE

F. STANDOUT MOUNTS

Black or white. 3⁄16” or ½” thick, very resistant to warping.

Plastic-like material, extremely resistant to warping. Regular: 1⁄16” thick, in black or white. Ultra: 1⁄4” thick, in black only.

1½” thick. Lightweight foam material with black styrene-banded edges and four hanging holes.

⁄8” thick. 30x40 boards: ¼” thick.

Matboard

Heavyweight Matboard

3 ⁄16” Gatorfoam

½” Gatorfoam

Foamboard

Styrene

Styrene Ultra

Smooth Masonite*

Standout Mounts

5x7

2.25

4.00

6.00

7.50

3.50

4.15

5.00

6.20

--

5x30

6.00

11.50

12.00

15.00

9.50

--

--

11.50

--

8x10

2.25

5.00

7.50

9.25

4.50

4.50

5.00

6.20

18.00

8x12

3.35

6.00

8.00

10.00

4.75

6.50

7.50

6.20

--

10x13

3.35

7.00

10.00

12.50

5.50

6.50

7.50

8.00

--

10x30

6.00

11.50

13.50

17.00

9.50

--

--

11.50

--

11x14

3.50

8.00

10.00

12.50

6.25

6.50

7.50

8.00

25.00

16x20

7.00

11.00

13.50

17.00

9.55

9.50

12.50

10.75

28.00

16x24

8.00

15.00

17.00

21.25

13.00

--

--

13.75

32.00

20x24

8.90

18.00

20.00

25.00

15.00

--

--

16.75

35.00

20x30

12.00

23.00

27.00

34.00

19.00

--

--

23.00

40.00

24x30

14.25

29.00

30.00

38.00

22.00

--

--

25.00

53.00

24x36

17.50

35.00

35.00

43.75

28.50

--

--

35.00

70.00

30x40

20.00

42.00

40.00

50.00

35.00

--

--

44.50

87.00

*Masonite panels can be trimmed to custom sizes at an additional 25% of the closest standard size’s price.

richmondprolab.com

&

MORE SIZES 7


FINE ART WRAPS 3 DAY IN-LAB TURNAROUND Our Wraps are printed using a 12-color Giclée process on regular or metallic canvas, coated with a water-based spray, and hand-stretched. Images are not resized to add borders. Custom sizes are available.  

Custom sizes of Wraps are available and have a 7 day in-lab turnaround time. Contact Customer Service for more information.

Pro Canvas Gallery Wrap

Wraps are ready to hang with black paper backing and attached wire 1 3⁄4” Depth Pro Canvas Gallery Wrap Clear bumpers

PRO CANVAS GALLERY WRAPS Featuring tighter corners and a polished, modern look. Available in a 1 ¾”frame depth in sizes up to 36x60. 8x10

43.20

20x24

90.00

8x12

45.00

20x30

108.00

10x10

45.00

24x30

126.00

10x20

62.10

24x36

144.00

10x30

76.50

30x40

166.50

11x14

54.00

30x60

223.50

11x17

60.00

36x60

244.50

12x12

52.20

12x18

65.00

16x16

69.30

16x20

76.50

16x24

85.50

20x20

81.00

8

richmondprolab.com


ASSEMBLED ALBUMS 2 DAY IN-LAB TURNAROUND All albums feature black leather covers and matte black pages with prints mounted 1⁄16” from page edges.

See page 6 for more information about Machine Texturing, which can be added to album pages.

C.

B.

A.

A.

Accordion Wallet Album

A. SUPERIOR DIE-CUT WALLET ALBUMS

C. SUMMIT ALBUMS

Wallet prints are 2.5x3.5 with rounded, die-cut corners. Available in traditional and accordion styles.

Feature deluxe black presentation boxes.

Luster or Glossy 10 Prints

Luster or Glossy 20 Prints

Accordion

15.00

--

Traditional

15.00

22.00

Luster or Glossy 24 Prints

Luster or Glossy 40 Prints

99.00

123.00

10x10 Summit Album

129.00

159.00

12x12 Summit Album

138.00

174.00

8x8 Summit Album

B. DELUXE MINI ALBUMS Luster or Glossy 10 Prints

Luster or Glossy 20 Prints

4x6 Deluxe Mini Album

15.50

30.00

5x5 Deluxe Mini Album

--

32.50

5x7 Deluxe Mini Album

--

32.50

richmondprolab.com

9


FINE ART GICLÉE PRINTS 2 DAY IN-LAB TURNAROUND Watercolor Paper or Unstretched Canvas (regular or metallic). Printed using a 12-color Giclée process. Canvas prints are coated with a water-based spray. The maximum width is 42 inches.

&

MORE SIZES

8x8

6.00

16x16

22.40

8x10

7.50

16x20

25.00

8x12

9.00

16x24

26.88

10x10

9.38

20x20

28.00

10x20

18.75

20x24

28.00

10x30

28.12

20x30

34.98

11x14

12.00

24x30

41.98

11x17

14.57

24x36

50.37

12x12

11.22

30x30

52.47

12x18

16.82

30x40

69.96

Unstretched Canvas prints can be mounted on Smooth Masonite. Watercolor prints can be mounted on any substrate except for Standout Mounts. See page 7 for Mounting prices. Images are not resized or adjusted to add borders.

COMPETITION PRINTS 2 DAY IN-LAB TURNAROUND Color and/or density corrected for competition standards. Mounted on 3⁄16” Gatorfoam board. All pricing includes print and mounting. Luster/Glossy

Giclée Watercolor

16x20

27.00

38.50

16x24

33.20

47.00

20x24

40.25

57.50

&

MORE SIZES

Please note that the cutoff time for Competition Prints is 7pm EST Sunday through Thursday. See page 25 for more information on our Production Schedule.

BOUTIQUE PACKAGING 2 DAY IN-LAB TURNAROUND 5x7, 8x10, and 11x14 solid black boxes in ½” and 1” depths, and finished with a silver satin bow. Prints or products sealed in clear plastic bags by size and wrapped in black tissue paper. Available for items up to 11x14, with a depth of ¾” or less (approximately 100 prints).

10

For 5x7s or smaller

5.00 per box required to fit items

For 8x10s or smaller

5.00 per box required to fit items

For 11x14s or smaller

7.00 per box required to fit items

richmondprolab.com


Milan

&

MORE

TEMPLATES

Fiji

Sydney

DISPLAY OPTIONS

Float Mount

Easel Back Benelux

Float Mounts and Easel Backs come unattached.

METAL PRINTS 2 DAY IN-LAB TURNAROUND Sublimation. Single-sided. Prints on metal in standard sizes and decorative shapes. Available in silver or white, in gloss or matte finishes as listed. White Gloss

8” Round

18.00

White Gloss

12.00

White Gloss & Matte, Silver Gloss & Matte

11” Round

25.00

White Gloss

6x6

14.00

White Gloss

Benelux Small 8x11

22.00

White Gloss, Silver Gloss

5x10

15.00

White Gloss

Benelux Large 11x15

35.00

White Gloss, Silver Gloss

8x8

15.00

White Gloss, Silver Gloss

Fiji Small 8x8

19.00

White Gloss

8x10

18.00

White Gloss & Matte, Silver Gloss & Matte

Fiji Large 12x12

25.00

White Gloss

8x12

20.00

White Gloss, Silver Gloss

Sydney Small 10x8

20.00

White Gloss

10x10

22.00

White Gloss

Sydney Large 14x11

28.00

White Gloss

11x14

23.00

White Gloss & Matte, Silver Gloss & Matte

Milan Small 8x8

20.00

White Gloss

11¾x11¾

21.00

White Gloss & Matte, Silver Gloss & Matte

Milan Large 12x12

27.00

White Gloss

12x18

30.00

White Gloss, Silver Gloss

Float Mount

7.00

Available for all sizes

14x18

32.00

White Gloss

Small Easel Back

3.00

Available for sizes under 11x14

15x18¾

45.00

White Gloss, Silver Gloss

Large Easel Back

5.00

Available for sizes 11x14 and larger

4x6

9.00

5x7

richmondprolab.com

11


PRESS PRINTED

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MORE

TEMPLATES

CARDS 3 DAY IN-LAB TURNAROUND Available single or double-sided. Include white, silver foil-lined envelopes. Available in any quantity over 25. A set contains 25 cards.

5x5 OR 5x7 FOLDED

4x5½ FLAT

5x5 OR 5x7 FLAT

MATTE

ART

PEARL

Woven texture similar to canvas.

Smooth, classic finish.

Distinctive texture similar to watercolor paper.

Soft, shimmering finish.

25-74 Cards Per Set/Per Card

75-149 Cards Per Set/Per Card

150-249 Cards Per Set/Per Card

250-499 Cards Per Set/Per Card

500-1000 Cards Per Set/Per Card

Matte

23.50/0.94

22.55/0.90

21.65/0.87

20.75/0.83

19.95/0.80

Art or Linen

25.50/1.02

24.45/0.98

23.50/0.94

22.55/0.90

21.65/0.87

Pearl

29.00/1.16

27.80/1.11

26.70/1.07

25.65/1.03

24.60/0.98

Matte

29.99/1.20

28.49/1.14

25.49/1.02

24.19/0.97

22.99/0.92

Art or Linen

34.99/1.40

32.49/1.30

29.99/1.20

27.99/1.12

25.99/1.04

Pearl

39.99/1.60

38.49/1.54

36.99/1.48

34.99/1.40

32.49/1.30

Matte

13.50/0.54

12.95/0.52

12.40/0.50

11.90/0.48

11.45/0.46

Art or Linen

14.50/0.58

13.90/0.56

13.35/0.53

12.80/0.51

12.30/0.49

Pearl

15.50/0.62

14.85/0.59

14.25/0.57

13.70/0.55

13.15/0.53

Matte

16.00/0.64

15.25/0.61

14.70/0.59

14.15/0.57

13.55/0.54

Art or Linen

18.50/0.74

17.75/0.71

17.00/0.68

16.35/0.65

15.70/0.63

Pearl

20.50/0.82

19.65/0.79

18.85/0.75

18.10/0.72

17.40/0.70

Card Size & Type

4x5½ FOLDED

LINEN

Finish

Contact Customer Service for pricing for quantities over 1,000.

12

See page 21 for Photographic Greeting & Holiday Cards.

richmondprolab.com


A. POSTERS

A.

3 DAY IN-LAB TURNAROUND 11¼x17. Single-sided. Printed on uncoated, heavyweight paper. 1-49

2.50 per poster

50-99

2.00 per poster

100+

1.50 per poster

See page 4 for Photographic Prints.

B. CALENDARS 3 DAY IN-LAB TURNAROUND 11x8½. Black spiral binding. 12-month Calendar

18.99

15-month Calendar

21.99

18-month Calendar

24.99

B.

See page 17 for Photographic Calendar Prints.

C. BUSINESS CARDS 3 DAY IN-LAB TURNAROUND 2x3½. Printed on heavyweight, uncoated paper. Available single or double-sided. Sold in sets of 500 cards. 1 Set

80.00

2 Sets

125.00

3 Sets

180.00

4 Sets

235.00

C.

richmondprolab.com

13


&

SPECIALTY ITEMS

MORE

TEMPLATES

C.

Foreground

A.

Acrylic Frame Statue

Background

B.

Statues include bases Acrylic Magnet back F.

D.

Ornaments include a white satin ribbon

E.

Acrylic Frame Magnet

ACRYLIC LASER-CUT ITEMS

C. ACRYLIC LAYERED BACKGROUND STATUES

2 DAY IN-LAB TURNAROUND Inkjet-printed. Single-sided. Laser trimmed, dual-layered acrylic (clear 1/8” thick front, black 1/8” thick back).

Acrylic Layered Background Statues feature the subject cut out in the foreground and a design of your choice in the background.

A. ACRYLIC STATUES

1-2 Subjects 3+ Subjects 5x7 Acrylic Layered Background Statue

15.00

19.00

8x10 Acrylic Layered Background Statue

21.00

25.00

1-2 Subjects

3+ Subjects

8.00

11.00

5x7 Acrylic Statue

11.00

15.00

8x10 Acrylic Statue

15.00

19.00

3½x5 Acrylic Magnet

11x14 Acrylic Statue

19.00

23.00

5x7 Acrylic Magnet

12x18 Arylic Statue

26.00

30.00

3½x5 Acrylic Statue

1-2 Subjects 3+ Subjects Acrylic Frame

8.00

11.00

8.00

11.00

15.00

11.00

E. (2) 1¾x 2¾ ACRYLIC KEYCHAINS*

B. ACRYLIC FRAME STATUES Acrylic Frame Statues feature rounded corners. Subjects are not cut out. 3½x5 Acrylic Frame

D. ACRYLIC MAGNETS

8.00

5x7 Acrylic Frame

11.00

8x10 Acrylic Frame

15.00

11x14 Acrylic Frame

19.00

1-2 Subjects

3+ Subjects

13.00

17.00

F. 3½x5 ACRYLIC ORNAMENTS 1-2 Subjects

3+ Subjects

8.00

11.00

*Please note that due to size constraints of the keychains, some finer details in the image may not be fully trimmed away by the laser.

14

richmondprolab.com


BALLSTARS 2 DAY IN-LAB TURNAROUND Sublimation. Single-sided. Inflated balls. Softball

9.00

9.00

Hockey Puck

9.00

Mid-Sized Football, Rugby Ball

14.00

Lacrosse Ball

9.00

Full-Sized Football, Basketball, Soccer Ball, Volleyball, Rugby Ball

25.00

Black Acrylic Base (for all balls)

1.00

4� Black Easel Stand (for Mini Home Plate & Hockey Puck)

3.00

12.00

Mini Football, Basketball, Soccer Ball, Volleyball Mini Home Plate

9.00

Baseball

GRAPHIC BACKGROUND POSTERS 3 DAY IN-LAB TURNAROUND Photographic. Single-sided. Subject extracted from original image. 1-2 Subjects in Image(s)

3+ Subjects in Image(s)

1 Pose

6.00 + print price

9.00 + print price

2 Poses

9.00 + print price

12.00 + print price

3 Poses

12.00 + print price

15.00 + print price

CUSTOM GRAPHIC BACKGROUND POSTERS IN-LAB TURNAROUND TIME VARIES Based on your specifications, contact Customer Service to learn more. Cost and in-lab turnaround time is based on the level of service required.

richmondprolab.com

Custom Poster

&

MORE

TEMPLATES

15


SPECIALTY ITEMS

CLINGERS

&

MORE SIZES

2 DAY IN-LAB TURNAROUND Inkjet-printed. Single-sided. Durable repositionable adhesive. Not intended for outdoor use. Subjects are cut out of original images on all clingers except for laptop sizes. 1-2 Subjects

3+ Subjects

8.00

8.00

Laptop - 13-15”

10.00

10.00

Laptop - 15.4”

12.00

12.00

Laptop - 17”

12.00

12.00

8x10

10.00

18.00

8x16

11.00

19.00

12x12

12.50

20.50

12x18

13.00

21.00

12x24

17.00

25.00

18x24

19.00

27.00

24x24

21.00

29.00

24x36

29.00

37.00

24x48

35.00

43.00

36x60

65.00

73.00

40x60

67.00

75.00

40x108

93.00

101.00

Laptop - 12”

Repositionable!

CLINGER POSTERS 2 DAY IN-LAB TURNAROUND Rounded corners. Subjects are NOT cut out. 8x10

9.00

16x24

17.10

8x12

9.00

20x24

18.00

10x10

9.90

20x30

18.90

10x30

15.30

24x30

20.70

11x14

11.25

24x36

26.10

12x18

11.70

30x40

40.50

12x24

15.30

30x60

54.00

16x20

16.20

&

MORE SIZES

&

&

MORE

MORE

TEMPLATES

TEMPLATES

ROUND CLINGERS

PENNANT CLINGERS

2 DAY IN-LAB TURNAROUND 6”

6.00

8”

8.00

12”

10.00

16

2 DAY IN-LAB TURNAROUND 8.00

(2) 3x7½ 6x15

12.00

12x30

16.00 richmondprolab.com


MAGAZINE COVERS

STICKERS

1 DAY IN-LAB TURNAROUND Photographic. 8x10. Single-sided.

2 DAY IN-LAB TURNAROUND Laser-printed. 1¼x1¾ stickers. Sheet of 25. $ 2.50 Single-Sided

Direct Luster/Glossy

Volume Volume Packaged Unpackaged

1.00

0.85

0.79

FUNPACKS

MEMORY MATES 1 DAY IN-LAB TURNAROUND Photographic. 8x10. Single-sided. Direct Luster/Glossy

Volume Volume Packaged Unpackaged

1.00

0.85

2 DAY IN-LAB TURNAROUND Photographic. Laminated. Die-cut. 1 ruler, 2 bag tags, 2 bookmarks, 3 keychains, 3 keyfobs. $ 2.50 Double-Sided

0.79

MAGNETS 2 DAY IN-LAB TURNAROUND Photographic. Single-sided.

CALENDARS 1 DAY IN-LAB TURNAROUND Photographic. 8x10. Single-sided. Direct Luster/Glossy

Luster/Glossy

Volume Volume Packaged Unpackaged

1.00

0.85

0.79

CHORE CHARTS 2 DAY IN-LAB TURNAROUND Photographic. 8x10. Magnetic board. Includes dry-erase pen. $ 5.50 Single-Sided

(2) 2½x3½

2.00

3½x5

1.50

5x7

2.50

8x10

3.25

TICKETS & TICKET MAGNETS 2 DAY IN-LAB TURNAROUND* Photographic. 2x8. Single-sided. Set of 5. *Uncut Luster or Glossy Tickets have a 1 day in-lab turnaround. Cut and Magnetic Tickets have a 2 day in-lab turnaround. Luster/Glossy

MARKERBOARDS 2 DAY IN-LAB TURNAROUND Photographic. 8x10. Magnetic board. Includes dry-erase pen. $ 5.50 Single-Sided

Uncut Sheet of 5 Tickets

0.85

(5) Cut Tickets

1.50

(5) Cut Ticket Magnets

3.50

TICKET POSTERS 1 DAY IN-LAB TURNAROUND Photographic. Single-sided. 10x30. $ 3 Luster/Glossy

TRADING CARDS 2 DAY IN-LAB TURNAROUND Photographic. 2½x3½. Double-sided. Die-cut. Set of 8. $ 4 Luster/Glossy

We have a huge variety of free templates for these items and more! View them in ROES and online at www.richmondprolab.com/resources/templates/

richmondprolab.com

17


SPECIALTY ITEMS

&

MORE

TEMPLATES

&

MORE

TEMPLATES

STADIUM SEAT CUSHIONS

MOUSE PADS

2 DAY IN-LAB TURNAROUND Sublimation. 12½x14 neoprene. ¾” thick non-slip rubber backing. Includes cut-out handle. $ 11 Single-Sided

2 DAY IN-LAB TURNAROUND Sublimation. 9½x7¾. ¼” thick neoprene. Rounded corners. Black backing. $ 5 Single-Sided

SMALL POLY TOWELS 2 DAY IN-LAB TURNAROUND Sublimation. 11x18. 100% Polyester. $ 7 Single-Sided

HEAVY DUTY TOTE BAGS

T-SHIRTS

PUZZLES

2 DAY IN-LAB TURNAROUND Sublimation. 12x18 white canvas. Back pocket. Black straps, and bottom. $ 10 Single-Sided

2 DAY IN-LAB TURNAROUND Sublimation. Polyester. Single Sided. $ 12 Adult S-XXL; Youth S-L

2 DAY IN-LAB TURNAROUND Sublimation. Single-sided. Fiberboard is 1 ⁄16” thick, hardboard is 1⁄8” thick.

&

MORE

TEMPLATES

10½x13½ - 252 Pieces (Fiberboard)

12.00

7x10 - 30 Pieces (Hardboard)

12.00

MORE

TEMPLATES

2 DAY IN-LAB TURNAROUND

C.

B.

A. BLACK WOOD-TRIMMED

B. WOOD PHOTOGRAPHIC

C. SPORTS SHAPED

Sublimation. Single-sided.

Wood board. Single-sided. Clear acrylic. Brass tacks.

Sublimation. Single-sided. Black wood-trimmed.

5x7 Plaque (3¾x6 image size) 8x10 Plaque (6¾x8¾ image size)

18

8.00

&

PLAQUES A.

7½x9½ - 110 Pieces (Fiberboard)

6.00 10.00

6x8 Plaque (5x7 print/image size)

6.00

9x12 Plaque (8x10 print/image size)

8.75

Circle (75⁄8”), Football (97⁄8x6), Megaphone (913⁄16x6)

14.00

Home Plate (9½x95⁄8)

16.00

richmondprolab.com


&

&

MORE

MORE

TEMPLATES

TEMPLATES

CLIPBOARDS 2 DAY IN-LAB TURNAROUND Sublimation.

2 DAY IN-LAB TURNAROUND Photographic. Single-sided.

Single-Sided Double-Sided 6x9 9x12½

&

MORE

9.00

11.00

12.00

14.00

COACH CLIPBOARDS

TEMPLATES

BUTTONS

2 DAY IN-LAB TURNAROUND Sublimation. 9x12 ½. Includes dry-erase pen. $ 15 Double-Sided

3” Pin-back

1.25

3½” Pin-back

1.50

3” Magnetic (for fridge)

1.75

3½” Magnetic (for fridge)

2.00

DOG TAGS 2 DAY IN-LAB TURNAROUND Sublimation. 11⁄8x2. Metal. Includes chain. $ 3.50 Single-Sided $ 4.50 Double-Sided

&

MORE

TEMPLATES

DOOR HOOKS 2 DAY IN-LAB TURNAROUND Sublimation. 4x9. $ 5 Single-Sided $ 6 Double-Sided

KEY FOBS 2 DAY IN-LAB TURNAROUND Thermal-printed. 11⁄8x21⁄8 each. 30mil thick plastic. Set of 3. $ 1.10 Single-Sided $ 1.25 Double-Sided

BOOKMARKS 2 DAY IN-LAB TURNAROUND Sublimation. 1¼x5. Metal. Die-cut clip. $ 3 Single-Sided

BAG TAGS

&

2 DAY IN-LAB TURNAROUND Sublimation. Includes plastic hanging loop.

MORE

TEMPLATES

Single-Sided Double-Sided

LICENSE PLATES 2 DAY IN-LAB TURNAROUND Sublimation. 57⁄8x117⁄8. White metal novelty plates. $ 7.50 Single-Sided

3x5½ Rectangular

5.00

6.00

2¾x4 Rectangular

4.50

5.50

4” Round

4.00

5.00

4” Star

5.00

6.00

2x3½ Credit Card Style (thermal-printed 30 mil thick plastic)

1.00

2.00

KEYCHAINS 2 DAY IN-LAB TURNAROUND

Leather

A.

Bottle Opener

Silver

B.

A. PHOTOGRAPHIC

B. DELUXE

1¾x2¾. $ 2 Double-Sided

Photographic. 1” diameter. Single-sided. $ 5 Leather, Bottle Opener, & Silver

See page 14 for Acrylic Laser-Cut Keychains. richmondprolab.com

C.

C. SUBLIMATION Single-Sided

Double-Sided

1½x2¼ - Metal

2.50

3.50

2x2 - Plastic

2.50

3.50

1¼x3 - Plastic

2.50

3.50

19


SPECIALTY ITEMS PHONE & TABLET CASES

DRINKWARE

2 DAY IN-LAB TURNAROUND

2 DAY IN-LAB TURNAROUND A.

B.

B.

&

MORE

A.

C.

TEMPLATES

C.

D.

E.

F.

D.

Bi-Fold

A. ONE-PIECE SNAP-ON CASES Sublimation. Plastic cases in black or white. Images printed on white single-sided front panels. iPhone 4/4S/5/5S/5C/6/6S/7 &6/6S/7 Plus

10.00

Samsung Galaxy S4, S5, S6, S7, & S6/S7 Edge

10.00

iPad 2/3/4

20.00

Fits cans or bottles

&

G.

MORE

TEMPLATES

B. FOLIO CASES

A. 11 OZ. MUGS

Sublimation. Black faux leather trim and interior, with built-in stand for multiple viewing angles and elastic band. Images printed on white single-sided fabric front panels.

Sublimation. White ceramic. Dishwasher and microwave safe. $ 5 Single-Sided $ 6 Double-Sided or Full-Wrap

iPad Mini

30.00

iPad 2/3/4/Air

40.00

C. BI-FOLD WALLET-STYLE CASES Sublimation. Black faux leather trim and interior, with pockets for credit cards, etc. Closes with magnetic clasp. Images printed on white single-sided fabric front panels. iPhone 4/4S/5/5S/5C/6/6S/7 &6/6S/7 Plus

20.00

Samsung Galaxy S4, S5, S6, S7, & S6/S7 Edge

20.00

D. NEOPRENE SLEEVE CASES Sublimation. Black neoprene trim and interior. Envelope-style opening. Images printed on white single-sided front panels. One size fits most for tablet devices 8¼ x 5½ and smaller. iPad Mini, Kindle Fire, Nook 13.00

20

B. 15 OZ. MUGS

E. WATER BOTTLES

Sublimation. White ceramic. Dishwasher and microwave safe. $ 7 Single-Sided $ 8 Double-Sided or Full-Wrap

Sublimation. 20 oz. white stainless steel. $ 9.50 Full or Half-Wrap

C. BLACK MUGS

F. BEVERAGE COOLERS

Sublimation. 11 oz. black ceramic. Dishwasher and microwave safe. $ 6.50 Full-Wrap

Sublimation. Sleeve-style beverage holder. $ 4 Double-Sided

D. TRAVEL MUGS

G. COASTERS

Sublimation. 14 oz. BPA-free, white plastic. Dishwasher and microwave safe. $ 9 Double-Sided or Full-Wrap

Sublimation. Round (3¾”) or square (3¾x3¾). Natural cork backing. Includes wooden display stand. Set of 4. $ 10 Single-Sided

richmondprolab.com


&

&

MORE

MORE

TEMPLATES

TEMPLATES

A.

B.

3 1/2 x5 5x7 D.

Attached easel

C.

&

MORE

White envelopes included E.

TEMPLATES

Display Easel

A. CHROMALUXE HINGED MEMORY MATES

D. CERAMIC TILES

2 DAY IN-LAB TURNAROUND Sublimation. ¼” thick hardboard panels hinged together. Single-sided. Rounded corners. Glossy finish. $ 11 3½x5 and 5x7 Hinged Panels $ 12 Two 5x7 Hinged Panels

2 DAY IN-LAB TURNAROUND Sublimation. Single-sided. Glossy finish.

B. CHROMALUXE HARDBOARD EASEL PANELS 2 DAY IN-LAB TURNAROUND Sublimation. ¼” thick hardboard panels. Single-sided. Rounded corners. Glossy finish. $ 9 5x7 $ 12 8x10

C. BLACK-FRAMED PRINTS 2 DAY IN-LAB TURNAROUND Photographic. Luster photographic prints framed in white mats. Includes glass, hanging hooks, and easel stands. $ 14.99 5x7 Print in 8x10 Frame $ 16.99 8x10 Print in 11x13 Frame

richmondprolab.com

4¼” Tile

5.00

6” Tile

8.00

Black Mini Display Easel

3.00

E. GREETING & HOLIDAY CARDS 2 DAY IN-LAB TURNAROUND Photographic. Single-sided. Luster finish. Choose from our templates or create your own. 4x6

0.28

4x8

0.30

5x7

0.50

See page 12 for Press Printed Cards.

21


SPECIALTY ITEMS ORNAMENTS

&

MORE

2 DAY IN-LAB TURNAROUND

TEMPLATES

A.

Built-in easel back

B.

DESK ORGANIZERS

Benelux

2 DAY IN-LAB TURNAROUND Sublimation. Maple-finished hardwood with three 11⁄8" holes for storage. Holds two 4¼" ceramic tiles with glossy finish. $ 17 Double-Sided

London

C.

Oval

D.

Snowflake KEEPSAKE BOXES

Tapered

Rectangular

Round

Hexagonal

Star Decorative Round

2 DAY IN-LAB TURNAROUND Sublimation. Glossy-finished oak wooden box with hinged top and white velvet interior lining. Holds a glossy 4¼" ceramic tile. $ 24 Single-Sided

Round

A. SLED

C. ALUMINUM

Photographic. One 2x3 print. Pewter frame. Includes red satin ribbon. $ 9 Single-Sided

Sublimation. Approximately 2½”. Includes red satin ribbon. $ 7 Double-Sided

B. METAL SHAPE

D. PORCELAIN

Sublimation. London (3”) and Benelux (2¾x4). White gloss finish. Includes red satin ribbon. $ 7 Single-Sided $ 9 Double-Sided

Sublimation. Approximately 3”. Includes golden string. $ 4 Single-Sided $ 7 Double-Sided See page 14 for Acrylic Laser-Cut Ornaments.

22

richmondprolab.com


BANNERS 2 DAY IN-LAB TURNAROUND A.

A. WITH STANDS Inkjet-printed. 24x82. Includes easy-to-assemble stand and padded carrying bag. Not intended for outdoor use. $ 125 Single-Sided

B. WITH GROMMETS Inkjet-printed. Weather-resistant (not waterproof). Grommets every two feet along edges. Single-sided. 42x30 35.00 24x12 12.00 24x16

18.00

24x72

40.00

24x24

25.00

42x42

40.00

42x20

30.00

24x84

44.00

24x36

31.00

42x60

45.00

24x48

34.00

42x72

55.00

24x60

37.00

42x84

65.00

Reverse view

B.

richmondprolab.com

23


CUSTOM SERVICES MORE

CUSTOM ORDER ENTRY

OPTIONS

AVAILABLE IN-LAB TURNAROUND TIME VARIES We offer complete order entry solutions for school and sports jobs, no matter what level of service you require. The options and prices below are an overview of the order entry services we offer. If you’re interested in these services, please contact Customer Service for more information and details. We’ll help you pick the best option for your workflow and give you a full pricing breakdown.

Prices outlined below are for order entry and pre-print services only, and do not include any print/product costs. To receive these services and prices, Richmond Pro Lab must receive your print-work orders.

SETUP FEES

DATA MERGE FEE 20.00

Package Setup (1-25 Packages) Custom Template and/or Text Node Setup

1.00 per template/product (10.00 minimum)

You provide us with images and a data file (i.e. a CSV file) containing all information needed for each subject, including filenames and packages ordered. $ 15 per job

REFORMATTING DATA FILE FEE If your data requires reformatting, you’ll be informed by Customer Service. Reformatting Data Fee

0.85 per minute

DATA ENTRY & ADDITIONAL SERVICES 0.72 per subject

Data Entry Fee

0.30 per file

Cropping

0.60 per pose

Editing for Best Pose

Over 300 Backgrounds Available! GREEN SCREEN SERVICES

CAMERA CARDS

3 DAY IN-LAB TURNAROUND Pricing is based on pre-approval. If files do not meet our standards, Customer Service will contact you prior to starting your order to discuss your options and pricing. Choose from over 300 backgrounds or use your own.

2 DAY IN-LAB TURNAROUND Laser-printed. 4¼x213⁄64 perforated cards with holes punched. Single-sided. Black and white only. Sheet of 10. $ 0.50 per sheet (minimum of $10 per order)

Level 1 Drop

0.35 per file

Level 2 Drop

0.65 per file

Level 3 Drop

1.50 per file

Advanced Drop - Requiring Photoshop Work

3.75 per file

24

richmondprolab.com


INFORMATION & RESOURCES IMAGE GUIDELINES

COLOR EVALUATION PRINTS To ensure your complete satisfaction, we highly recommend that new customers submit color evaluation prints before sending in your first order. We offer two 8x10 Luster photographic evaluation prints free of charge, allowing you to compare your monitor with our Direct (not color corrected) prints. Learn more by contacting Customer Service or at richmondprolab.com/resources/color-management.

IMAGE ADJUSTMENTS All orders and images are reviewed by our technicians prior to printing. We do not crop or resize your images to add borders unless you’ve ordered this as a custom service. For information on the color correction options available for photographic prints, see page 4. All

PRODUCTION SCHEDULE

orders for other products are adjusted for color and density as needed. If you prefer that NO corrections ever be applied to your images, contact Customer Service to update your account preferences.

SUGGESTED FILE FORMATS, SIZES, & COLOR SPACE We prefer JPEG files, but also accept TIFFs. All files should be saved in the sRGB color space. We recommend submitting images at 300ppi, however images at resolutions as low as 150ppi may be sufficient depending on the print size you’re ordering. For volume orders, decreasing your file sizes even slightly can greatly improve your order’s transmission speed. For more information, contact Customer Service.

All times listed are Eastern Standard Time (EST).

Orders can be placed seven days a week, 24 hours a day. Our production schedule operates Sunday through Thursday, with in-lab turnaround times applying to orders received before 11pm, and 7pm for orders containing Lab Corrected prints and products and Competition Prints. Orders submitted past the cutoff times will be printed the following business day. View the chart below for more detailed information.

TURNAROUND

1 DAY IN-LAB TURNAROUND 2 DAY IN-LAB TURNAROUND 3 DAY IN-LAB TURNAROUND 5 DAY IN-LAB TURNAROUND 7 DAY IN-LAB TURNAROUND

RECEIVED BY* 11:00pm Sunday to Thursday

Next Business Day

11:01pm Thursday to 11:00pm Sunday

Monday

11:00pm Sunday to Thursday

2 Business Days

11:01pm Thursday to 11:00pm Sunday

Tuesday

11:00pm Sunday to Thursday

3 Business Days

11:01pm Thursday to 11:00pm Sunday

Wednesday

11:00pm Sunday to Thursday

5 Business Days

11:01pm Thursday to 11:00pm Sunday

Friday

11:00pm Sunday to Thursday

7 Business Days

11:01pm Thursday to 11:00pm Sunday

Monday

*The cutoff time for orders containing Lab Corrected prints and products and Competition Prints is 7pm EST Sunday through Thursday.

ORDERS CONTAINING PRODUCTS WITH MULTIPLE IN-LAB TURNAROUND TIMES In-lab turnaround times are not cumulative. For orders containing products with different in-lab turnaround times, the due date will be based on the item with the longest in-lab turnaround time (ex. an order received on Monday before 11pm, consisting of Direct prints (1 day in-lab turnaround time) and Trading Cards (2 day in-lab turnaround time) will ship out on Wednesday (after 2 business days). We are unable split up orders once they’ve been submitted. We recommend that you place separateorders if some orders or items need to ship before others. Contact Customer Service for assistance.

IN-LAB TURNAROUND TIMES & SHIPPING METHODS In-lab turnaround times do not include shipping transit times. Your order will ship on the scheduled due date based on the shipping method you’ve selected. Additionally, choosing UPS Next Day or other expedited shipping methods will not affect the in-lab turnaround time for your order.

richmondprolab.com

SHIPS BY

CUSTOMER SERVICE HOURS Customer Service is available Monday through Friday from 9:30am-5:30pm EST via phone, email, and Live Chat. If you leave a voicemail, your call will be returned within 30 minutes during normal business hours. Seasonally we also offer extended Customer Service hours for your convenience. You can always view our most current operating schedule at richmondprolab.com/contact.

HOLIDAYS & OTHER CLOSINGS The lab will periodically close in observance of holidays and/or for maintenance purposes, which may affect in-lab turnaround times. We are closed in observance of the following holidays: Memorial Day, Independence Day, Labor Day, Thanksgiving Day, Christmas Day and New Year’s Day. Notice will be provided in advance via email and at richmondprolab.com/resources/closings-holiday-schedules.

LOCAL CUSTOMERS Standard in-lab turnaround times plus one additional day for delivery apply for customers who have their orders delivered via courier or to our local retail stores. If an order is needed sooner, contact Customer Service as soon as possible.

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INFORMATION & RESOURCES ORDERS & PACKAGING

PLACING ORDERS/ORDERING SOFTWARE We offer and support ROES (including ROES Events), Photoreflect LE, Darkroom Software’s Core, Pro, and Assembly editions, and Flow (by PhotoLynx). We’re also able to accept orders created using CamLynx, ImageMatch, Timestone, and other custom options. Online hosting is available through SimplePhoto, Photoreflect, and ImageQuix. Visit richmondprolab.com/resources for more information & tutorial videos. Contact Customer Service for assistance determining the best software for your workflow.

ORDER PACKAGING Prints less than 24” in length will be packaged and shipped flat. Prints exceeding 24” in length, Banners, and Clingers will be rolled in a tube unless you’ve indicated otherwise. If you prefer to have all of your prints always packaged flat, contact Customer Service to add this preference to your account.

INDIVIDUAL PACKAGING FOR VOLUME ORDERS Volume Packaged print orders must contain 50 or more prints. You can choose to have Volume Packaged print orders packaged by sitting in either clear poly bags or paper window envelopes. Individual packaging by sitting is available for Volume Packaged prints up to 11x14. For information regarding sorting, bundling, labeling, reorder inserts/stuffers, or any other special packaging requests for Volume Packaged orders, contact Customer Service.

ADDITIONAL PACKAGING OPTIONS & MATERIALS Please contact Customer Service for instructions on how to request and order these services and materials. Prices below do not include the costs of any prints/products, or design services MORE that may be associated with your order. OPTIONS AVAILABLE

ORDER INSERTS/STUFFERS (PRINTED AND INSERTED) 1-3 DAY IN-LAB TURNAROUND* 8½x5½ or 8½x11 - 1 Side Black and White

0.05 each

8½x5½ - 1 Side Color

0.07 each

8½x11 - 1 Side Color

0.10 each

Insert pre-printed forms provided by customer

0.05 each

Insert chipboard in each sitting - 9x12 or 12x15 (includes cost of chipboard)

0.10 each

*The in-lab turnaround time for printing these items varies depending on the quantity ordered.

A LA CARTE PACKAGING MATERIALS Chipboard (5x7, 9x12, or 12x15 sheets)

0.05 each

9x12 Paper Portrait Window Envelopes

0.10 each

12x15 Plain White Portrait Bags

0.10 each

Clear Poly Bags (9x12 or 12x15)

0.10 each

ORDER STATUS & TRACKING You can view the status of your orders by logging in on the “Order Status & History” section of our website. Your orders will be displayed with helpful information including the current status, the date the

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order is due to ship, and more. You can also view the shipping and tracking information there for orders that have already shipped. Additionally, you can view shipping information on the “Shipping History” page, and/or in our shipping notification emails. With either option you’ll be able to see the order details and shipping information (including any tracking numbers) on the night your order ships.

REMAKES & REFUNDS If you’re ever dissatisfied with an order, please contact Customer Service as soon as possible. We can then help determine the best solution to ensure your satisfaction.

STUDIO SAMPLES We offer 25%-50% discounts for studio samples for the majority of our products and services. The discounts are available as follows: 50% Off: • Photographic Prints (Luster and Glossy) • Fine Art Giclée Prints (Unstretched Canvas, Watercolor) 25% Off: • All Specialty Items • Mounting, Spraying, Lamination, and Texturing Services • Canvas Gallery Wraps • Large Format Laminated Giclée Prints (Over 30” Wide) • Assembled Albums • Proof Books • Press Printed Products • Boutique Packaging • Retouching Services Exempt from Studio Sample Discounts: • Green Screen Services • Custom Order Entry Services • Design Services • Reorder Forms • Pre-pay and/or Proof Envelopes • A La Carte/Bulk Packaging Materials • Yearbook and Administrative CDs • Rush Fees • Shipping Fees There is a limit of $500 in total annual discount savings per customer for studio sample orders. For example, an order for studio samples of Pro Canvas Gallery Wraps that would originally cost $200 would cost $150 after the 25% studio sample discount is applied, which is a savings of $50. That $50 you saved on the order is deducted from your $500 discount savings limit, so you still have $450 left that can be used for studio sample discounts for the year.   Discounts for studio samples cannot be combined with any other offers, sale prices, or coupons, and do not include shipping costs. To order studio samples, place your order and add an order comment stating that the order should be discounted for studio samples. The price will be adjusted once the order has been received at the lab.

richmondprolab.com


SHIPPING

PAYMENT INFORMATION

Our shipping costs are determined by the weight and dimensions of the packages, the address they’re shipping to, and the shipping method chosen. Visit richmondprolab.com/resources/shipping or contact Customer Service for more information.

There is a $5 minimum for all orders. If your order does not meet the minimum amount (excluding shipping costs), the price will automatically be adjusted to $5 at the lab.   Minimum order fees do not impact shipping charges, and do not apply to no-charge remake orders. If you’re placing high volumes of small drop-ship orders, contact Customer Service to find out if lower prices are available based on your needs.

SHIPPING METHODS & COSTS

DAMAGED SHIPMENTS If your order arrives damaged, contact Customer Service as soon as possible to arrange a remake. Please be sure to keep the entire damaged parcel until you receive the replacement order in the event that the shipping carrier requires inspection.

RUSH SERVICES Any requests for orders (excluding remakes) to be completed faster than our standard in-lab turnaround times will be considered Rush Services. Rush Services must be approved by Customer Service, and will incur fees as follows: Same Day Rush Service Fees (for orders to be completed in less than a 1 day in-lab turnaround time period): • For orders over $15: an additional 100% of each order’s cost will be added. • For orders under $15: a $15 rush fee will be added to each order’s total. • For example, a Same Day Rush for 20 Direct Luster 8x10 prints (costing $20), would be $20, making the final total $40. A Same Day Rush for one Direct Luster 8x10 print (costing $1), would make the final total $16. Standard Rush Service Fees (for orders to be completed faster than our normal in-lab turnaround times, excluding Same Day Rush Services): • For orders under $100, an additional $10 fee will be added to each order’s total. • For orders over $100, an additional fee of 10% of each order’s cost will be added. • For example, a Standard Rush for an 11x14 Gallery Wrap (costing $54) to be completed in 2 days instead of the normal 3 day in-lab turnaround time for wraps, would be $10, making the final total $64. A Standard Rush for a 30x40 Gallery Wrap (costing $166.50) to be completed in 2 days would be $16.65, making the final total $183.15. Rush Services do not apply to shipping costs, nor do they impact shipping methods or transit/delivery times. You’ll still need to choose an appropriate shipping method in order to guarantee delivery by a certain date/time. Rush Services are not available for discounted studio sample orders. Contact Customer Service for help determining the best solution to receive your order when you need it.

richmondprolab.com

MINIMUM ORDER FEES

TERMS OF PAYMENT All orders must be paid for in full prior to shipping out. Payment via credit or debit cards is preferred. Other payment methods must be approved prior to order submission through contacting Customer Service.

VIRGINIA SALES TAX Sales tax is only applicable to customers operating their business in Virginia without a valid ST-10 form on file with us. Contact Customer Service for more information or to submit your ST-10 form.

DESIGN SERVICES We offer a huge variety of free templates and graphics, pre-pay envelope designs, and more. If you’re looking for something different, our in-house design team can modify our existing graphics or create something totally custom for you based on your specifications. View more information including pricing and in-lab turnaround times for Design Services on page 5 and at richmondprolab.com/design-services/.

R

213 West Broad Street Richmond, Virginia 23220 800-262-0515 x105 info@richmondprolab.com

/richmondprofessionallab /richmondprolab /richmondprolab

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Richmond Professional Lab Price Guide  

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