HP
HP2-E48 Selling Through Curiosity
http://killexams.com/exam-detail/HP2-E48
A. What are the consequences of your IT costs being out of control? B. What has been the impact of this? C. How has this been an issue? D. How does this impact your earnings per share?
Answer: D
QUESTION: 34
Concerning advanced questioning, what is a great open-ended impact question?
A. Are there any consequences or impacts when this issue arises? B. Is there anything that needs fixing that will cause an impact? C. Are there any issues around your networking infrastructure that have great impact? D. What are the consequences when these issues arise?
Answer: D
QUESTION: 35 Your customer says “we have not gotten into cloud like we should.� What is an example of a great ideal question for this statement?
A. What would the perfect cloud solution look like? B. What has been the impact of not getting into cloud? C. How has this been of benefit? D. Do you have any examples of when that happens?
Answer: B
QUESTION: 36
Concerning advanced questioning, what is a great open-ended ideal question?
A. Is there anything that you would like to ideally change? B. What might the perfect solution look like to you? C. Have you seen anything that would make sense here?
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D. Let’s say you could wave a magic wand. Are you happy with what you are doing now or would you like to make changes?
Answer: D
QUESTION: 37 Your customer says “ideally we want shared workloads.” What is an example of a great benefit question for this statement?
A. Who do you want to share those workloads? B. Is this something that is part of your cloud strategy? C. What do you ideally want to do? D. What would be the benefits if you had shared workloads?
Answer: D Reference: http://books.google.com.pk/books?id=dbsD7PyovUYC&pg=PA71&lpg=PA71&dq=benefit+q
uestions+sales&source=bl&ots=uaSVM2ewzd&sig=vCJtDB4RMG8tqg3cmzNzc7BntmE&hl
=en&sa=X&ei=QT_yTtuwE6bi4QTKtu2XAQ&ved=0CCEQ6AEwAQ#v=onepage&q=benefi
t%20questions%20sa les&f=false (Page 72)
QUESTION: 38
Concerning advanced questioning, what is a great open-ended benefit question?
A. Is there any value in fixing that? B. Will life be a lot better for you if we could make those changes? C. Are there any benefits you could see to making a change to us? D. Let’s say we can give you your ideal situation, how would that be of value?
Answer: D
QUESTION: 39 Your customer says “we really value resellers.” What is an example of a great benefit question for this statement?
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A. Who do you work with currently? B. How would life be better in working with a great reseller? C. What problems have you seen in the past with this issue? D. Have you had problems in the past in working with resellers?
Answer: B
QUESTION: 40 Concerning advanced note taking, what symbol would you put in your notes if you asked a problem question?
A. a small “p” with a circle around it B. a small “i” within a circle C. the word “impact’ underlined D. the word “change" underlined
Answer: A
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