Authorizing a Domain Transfer to Your Account Your domain transfer will not succeed unless you unlock the domain, remove privacy, set up a valid administrative email, and apply the correct authorization code(for domain names that require one).
To Authorize a Domain Transfer to Your Account 1. 2. 3. 4. 5.
Log in to your Account Manager. In the My Products section, click Manage Domains. The Domain Manager displays. From the Domains menu, select Pending Transfers. Click the Authorization button, and then click Begin Transfer Authorization. In the Transaction ID field, enter the transaction ID from the email notification we sent regarding the domain transfer, and then click Next. 6. In the Security Code field, enter the security code from the email notification we sent regarding the domain transfer, and then click Next. 7. If applicable, enter the Authorization Code that you received from the current Registrar and click Continue.
Troubleshooting Domain Transfers · Authorization Code (Auth Code) For domains that require one, the customer must obtain an Auth Code for the transfer from the losing Registrar and enter it in the transfer confirmation page. (For information on Authorization Codes see page 2.) · Awaiting Response The gaining Registrar must receive a response from the Administrative (Admin) Contact within 30 days. If you have not received a confirmation email, verify that the Admin email address is valid. (See an example confirmation email on page 3.) · Failed Transfer The domain is locked, expired, or was registered or renewed within the last 60 days and therefore cannot be transferred at this time. If your domain is locked, you must contact your current registrar to unlock it before the transfer can be completed. · No Response / Late Response The losing Registrar must receive a response to the transfer confirmation email within their allotted timeframe.
For more information about transferring domains or authorization codes, please visit our Help Center or contact the Customer Support department.
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