November 2016 Update Newsletter

November 2016

A monthly newsletter published by the Rental Housing Alliance Oregon

rha est. 1927

www.rhaoregon.org

In this issue:

RHA Oregon Dinner Meeting …………… page 3 RHA Mark Your Calendar … ………… page 5 Security Deposits…

page 6

Statistics on Renting… page 9 Holiday Safety… …… page 11 Toy Drive… ………… page 12 Holiday Dinner… …… page 13 Companion Animals…

page 15

Board Elections……… page 16 Formerly the Rental Housing Association of Greater Portland

FIND EVICTIONS STRESSFUL?

503-­‐242-­‐2312

Full FED Service First Appearances evict@landlord-­‐solutions.com Small Claims

RHA Dinner Meeting Tuesday, November 15, 2016 Brought to you by CFM was founded by a builder as a solution to the many problems associated with dealing with typical floor covering retailers such as inconsistent pricing; inexperienced, commissioned sales staff; limited selection, and never knowing what crew would show up to install your job.

CFM answered these problems by: • Providing a single price for all trade customers • Employing welltrained, long-term salaried sales professionals • Maintaining 13 large, clean, well-lit showrooms displaying the most current product selections in all categories • Assisting you to build a long-term relationship with the right installer for all of your floor covering needs.

As lifetime residents of the Northwest, we understand the diverse needs of this unique region. We feature the largest selection of products priced with minimum mark up, so you can feel confident your costs will be kept low on every job. Roll and volume pricing benefits are always passed along to the customer. We go to great lengths to keep our showrooms up to date with the latest flooring styles. With our ever-changing industry, CFM is constantly bringing in new, fashion-forward products to meet your design needs. Our showrooms display the various types of flooring—carpet, hardwood, stone, vinyl, laminate, ceramic and more, all under one roof. To ensure our customers get exactly what they need, every CFM location is staffed with experienced, friendly professionals to help walk you through the selection process. CFM is a “no pressure” sales environment. Our goal is to assist you in finding the right product for your application. We don’t just work in the communities we serve, we live there as well.

CFM takes an active part in helping to make our towns the best places in America to live and raise a family. CFM and our employees donate time, money and resources to numerous local charities and

Table of Contents RHA Oregon Dinner | page 3 President’s Message | page 4 RHA Mark Your Calendar | page 5 What Can I Deduct or Withold From a Security Deposit? | page 6 11 Statistics to Predict The Portland Apartment Market| page 9 Holiday Safety | page 11 Toy Drive | page 12 RHA Oregon Holiday Dinner | page 13 Home for the Winter | page 14 Clearing the Air on Svc Animals | page 15 Board Elections | page 16 The Vendor Guide | page 18

You must register to attend Call 503-254-4723 to register

events.

When:

Tuesday, November 15, 2016 at 6:00pm Location:

Contract Furnishings Mart

3108 NE 181st Ave, Gresham, OR 97230

Price:

Free for RHA members only

Menu:

Slow smoked hand pulled pork, oak smoked brisket, baked beans, Maggie’s Mac-n-Cheese, and seasonal crisp

From I-5 North:

Head north on I-5. Use the right two lanes to take exit 300 to merge onto I-84 E/US-30 E toward Portland Airport/The Dalles.

Keep left to continue on I-84 E. Take exit 13 for 181st Ave toward Gresham. Turn left onto NE 181st Ave. The destination will be on your right.

Thanksgiving Day Thursday November 24, 2016 Black Friday Friday November 25, 2016

From I-205 North

Take exit 22 to merge onto I-84 E/US-30 E toward the US-30/ Dalles. Take exit 13 for 181st Ave toward Gresham. Turn left onto NE 181st Ave. The destination will be on your right. www.rhaoregon.org

RENTAL ALLIANCE UPDATE NOVEMBER 2016

3

President’s Message

As I was starting the RHA Oregon’s dinner meeting last night, I stood at the front of the room and surveyed the audience. As always, I looked out upon many familiar faces and some new ones. Other members of the board of directors, members, and some new guests that were there to find out what being a property owner is all about. There RHA Oregon were some you could guess were there because their property President John Sage was for their future retirement, some who were already in the midst of their retirement, a few others who were accidental landlords due to circumstances beyond their control, and our valued vendor partners.

What I didn’t see was the Snidely Whiplash characters that some would have you believe represent all property owners. For those of you who might not get that reference go to YouTube and watch an episode or 2 from the Rocky and Bullwinkle show. I have talked about this many times- the caring people that I have met through my association with RHA Oregon.

The times that I have had to counsel members that are concerned about the housing issues and how to help those in need. Yet it seems that our industry, and yes it is an industry, continues to be attacked and vilified.

As these thoughts are rolling around in my head and I again survey the audience, I notice that there is an air of excitement and expectancy about the place. It took me a while to identify why at such a time, so close to the election, with so much anxiety in the media, these people were conversing so intently, listening to others talk about their experiences as property owners, how to navigate issues that they may have been dealing with or repairs that they are making to their property, etc. Then it hit me, they are talking with someone else who has some understanding of what they go through every day. Someone who knows the struggles and may have been through the same thing at some point.

People want only a few things in their life: to be heard and hopefully understood. To feel that their life mattered, that there is value to their having existed. I was reminded of this several days ago. I was talking with a friend and wasn’t really listening as closely as I should have been.

Instead of it being a friendly conversation with a little back and forward, it all of a sudden turned into a contest to see who could take control of the conversation. We both tried to talk a little louder. Then a little faster. Then a little more forcefully. Each change just made it worse, and only escalated the problem. Then I remembered to stop and listen. As I took more time to hear what he was saying and how the problem he was having made him feel, the anxiety started to drain from the conversation. We both started to think about what was being said instead of having to control the conversation. Once this happened we were able to quickly move into a discussion of how to solve the issue, a resolution was found, problem solved. After our conversation I remembered an old saying “You have 2 ears and one mouth. Use them proportionally.”

Solutions are not found by shouting into the wind. Only when you take the time to listen and try to understand the position of the other party will you then be able to find a solution. I remember when I was around 5 or

RHA Oregon BOARD MEMBERS President John Sage, PH. (503)667-7971 President Elect Ron Garcia, PH. (503)595-4747 Vice President Phil Owen, PH. (503)244-7986 Treasurer Elaine Elsea, PH. (503)258-0700 Secretary Lynne Whitney, PH. (503)284-5522 Past President Elizabeth Carpenter, PH. (503)314-6498 RHA Oregon DIRECTORS Adam Kendall Abplanalp, PH. (503) 319-3103 Liz Dauw, PH. (503)880-5561 Jerad Goughnour, PH. (503)303-8545 Jim Herman, PH. (503)645-8287 Charles Karl, PH. (503)224-0230 Charles Kovas, PH. (503)255-8795 Rita Robinson, PH. (503)702-0255 Ami Stevens, PH. (503)407-3663 AJ Shepard, PH. (360)772-6355 Matt Korshoj, PH. (503)819-5395 Mihyun Pratt, PH. (503)969-5412 RHAOregon OFFICE Monday - Friday 9:00am - 5:00pm PH: (503)254-4723 Fax: (503)254-4821 10520 NE Weidler St. Portland, OR 97220

RHAOregon is committed to educating members to fair housing practices and policies.

(continued on page 8) 4

RENTAL ALLIANCE UPDATE NOVEMBER 2016

www.rhaoregon.org

RHA Mark Your Calendar DATE

EVENT

LOCATION

TIME

INFORMATION

11/15

Dinner Meeting

Contract Furnishings Mart Gresham

6:00pm

See page 3

11/24

RHA Oregon

Office

All day

Closed in observance of Thanksgiving

11/25

RHA Oregon

Office

All day

Closed in observance of Black Friday

12/14

Board Meeting

RHA Conference Annex

5:30pm

12/21

Holiday Party

Riverside Golf & Country Club

6:00pm

12/22

New Member / Mentor Meeting

RHA Conference Annex

6:00pm

See page 13

If you register and DO NOT SHOW or DO NOT CANCEL by the Friday before the dinner meeting you will be charged the FULL price of the dinner.

To purchase event tickets online visit: http://www.rhaoregon.org/store/category/events CLASSES

LOCATION

TIME

INFORMATION

11/1

Screening Class

RHA Conference Annex

11:0012:30pm

11/3

Mold Class

RHA Conference Annex

6:30-8:00pm

11/11

Screening Class

Webex

11:0012:30pm

11/29

Screening Class

Webex

7:00-8:30pm

12/6

Screening Class

RHA Conference Annex

11:0012:30pm

12/9

Screening Class

Webex

11:0012:30pm

12/22

Screening Class

Webex

7:00-8:30pm

Taught by Mike Gardner-Real Estate Mold Solutions

Class Policy

Those with prior registration to the class will be seated first. Walk-ins will only be accommodated once the class has started and if space is available.

Registered attendees who arrive 15 minutes after the start of class be aware that your chair may be filled. If you register for a class and then do not cancel at least 48 hours before the class and /or do not show you will be charged for the class.

Mold Class

Taught by: Mike Gardner of Real Estate Mold Solutions As property and business owners, you cannot afford the liability risks of undetected mold and improper cleaning of affected areas. This class focuses on how to prevent mold growth in your properties along with the proper techniques for cleaning and recovering from mold damage.

Members $25.00 Non-Members $35.00 Register by Monday, October 31, 2016 to save $5

www.rhaoregon.org

Election of 2017 Directors and Officers November 15, 2016 Installation of 2017 Directors and Officers December 21, 2016 at the holiday party RENTAL ALLIANCE UPDATE NOVEMBER 2016

5

What Can I Deduct or Withhold From a Security Deposit?

by American Apartment Owners Association

The rules for handling and deductions before returning any money. deducting from a security 3. Take plenty of pictures of the damages and overall deposit are commonly condition after each move-out. misunderstood.

This 4. Follow your state’s rules and timelines for returning article will clarify the the deposit. legitimate reasons for withholding all or part of a security deposit from a Let’s talk about some basic general rules for tenant. deducting and withholding deposits.

Best Practices for Withholding a Security Breaking the Lease Deposit

You can’t automatically keep a deposit just because your It’s a common scenario: your tenant pays you a security tenant abandons the lease or breaks a rule in it. Again, deposit before moving in, which gives you some peace you must have actual damages to offset your claims of mind that the money will pay for certain items or against the deposit. damages when the tenant moves out.

If the tenant leaves you high and dry with unpaid rent, When move-out day arrives, the tenant says they left the utility bills, late fees, and parking fees, then you could unit spotless, but the floor wasn’t even swept. Or worse, withhold some or all of the deposit to cover the debt. A there are broken windows, an unidentifiable sticky lease is a contract, and if the tenant breaches it, you can liquid all over the fridge, and a clogged shower. take them to court if they don’t pay.

The general rule is that a landlord or manager can only withhold deposit monies for actual damages, material or financial. Meaning, you can deduct money if they owe you past due rent and fees, or caused damages beyond normal wear-and-tear.

State laws vary greatly, but there are generally some statutes that regulate the basics such as: -whether or not you must put the money into an interest-bearing account -if you can or cannot commingle such deposits with your personal or business accounts -what you can or can’t deduct from a tenant’s security deposit -the timeframe in which you must return the deposit or supply written notice of why you aren’t returning all or part of it.

Things to Remember:

Practically speaking, unless the debt is multiple thousands of dollars, going to court is often more trouble than it’s worth. Even if you receive a judgment, you still have to collect it from the former tenant. Most landlords opt to keep the security deposit and look for a suitable new tenant.

Abandonment and Unpaid Rent If the tenant abandons the lease and stops paying rent, you almost certainly will have a claim because it takes a few weeks, if not months, to find a replacement tenant.

Your previous tenant would still be responsible for rent during that time, and if he/she didn’t pay, then you could withhold the deposit to offset the unpaid rent, and sue them for any remaining balance.

Note: if you keep a month’s worth of rent from the deposit, but don’t actually have a vacancy that is a month-long, then you would need to give back any overlapping funds.

1. Always fill out an “Inventory/Condition Checklist” before the tenant moves-in so that there is a baseline for comparison.

Since most security deposits cover only one or two 2. Provide the tenant with an itemized receipt of any month’s rent, it’s important to start eviction proceedings (continued on page 7) 6

RENTAL ALLIANCE UPDATE NOVEMBER 2016

www.rhaoregon.org

What Can I Deduct or Withhold From a Security Deposit?

CONTINUED FROM PAGE 6

as soon as possible if the tenant makes no attempt to pay.

If you’re not familiar with the eviction process in your area, hiring an attorney is wise. It’s not okay for the tenant to forego paying the final month’s rent under the assumption you’ll apply the security deposit to it – so don’t use the deposit for last month’s rent.

Property Damage If your tenant or their guests cause excessive damage to the property, you can use the security deposit toward repair or replacement. Some damage is fairly obvious, such as big holes in the wall or floor, or broken fixtures.

Other conditions, not so immediately apparent, are also deductible from the security deposit.

Normal Wear and Tear

These could include but not limited to: -Missing smoke or carbon monoxide detectors Every property suffers some normal wear and tear, and -Flea extermination, if a pet lived on the premises you can’t deduct that basic upkeep from the security -Broken or missing window blinds deposit. If the tenant cleans regularly, then the landlord -Appliances broken due to negligence. is always responsible for normal wear and tear.

-Dirt and filth as a result of inadequate cleaning -Any damages caused by lack of common sense or The general rule of thumb is that a landlord is not improper use (like sliding down a stair handrail) allowed to deduct from the tenant’s security deposit for “normal wear and tear”.

Even if you find some excessive damage after the deposit was returned, you can still send an invoice to the tenant.

Normal wear and tear typically includes the following: However, the chances of receiving that money is slim to -General rug wear none.

-Sun-faded wallpaper or paint -Nail holes in walls from picture hangings Cleaning -Bathroom mirror desilvering -Appliances no longer working, but not due to misuse If you have to pick up and dispose of a few minor items -Warped windows or doors, due to temperature or age after the tenant is gone, that’s not grounds to withhold -Dirty draperies or blinds part of the security deposit. And quite honestly, it’s just not worth the effort to deduct money for a few items.

Texas, as well as other states, define “normal wear and However, if the tenant left junk and trash all over the tear” as: “…deterioration that results from the intended place, or food rotting in the fridge, that’s a different use of a dwelling…but the term does not include story. deterioration that results from negligence, carelessness, accident or abuse of the premises, equipment or Many leases specify that a tenant should leave the personal property by the tenant, by a member of the property in “broom clean condition,” or terms to that tenant’s household or by a guest of the tenant.” effect. I’ve never really liked this term because a tenant could potentially sweep the apartment, but leave the Meaning, if a tenant was simply living in the property stove, fridge, and closets a complete mess. Without the way it was intended, and did not damage anything more specific language in the lease, you’ll eventually by means of abuse, negligence, accident, guests, animals, regret using the term “broom clean”. or lack of normal cleaning, then a landlord has no right to any deposit deductions. Since HUD doesn’t have an Painting official list of acceptable deductions, landlords have to go by their state rules (if any exist), personal experience, Many landlords repaint the interior of the rental and their gut feeling. property to attract a new tenant. It’s routine and usually performed every few years, so you can’t deduct the costs www.rhaoregon.org

(continued on page 10) 7

RENTAL ALLIANCE UPDATE NOVEMBER 2016

President’s Message CONTINUED FROM PAGE 4

6, my mother and I would sometimes bake together. I was never really a big fan of cherry pie, but I was a fan of the time that I got to spend with my mom one on one. You see I have 4 sisters and we were all born about a year apart. 5 kids in 5 years!! So one on one time with either of my parents was pretty rare. Anyway, mom would have me help her with baking while everyone else watched TV. Then, finally, the pies would go into the oven and then usually it was bedtime. I always made mom promise that once they were done she would come wake me, so that we could share a warm piece of pie together fresh from the oven. While we were eating, we would talk about many different things. She would share her knowledge and wisdom.

Sometimes I would understand and other times it would take a while for the meaning to sink in. Mainly, I remember her telling me to see a problem from both sides, to put myself in the shoes of the other person.

Try to see things from their standpoint, understand what they are thinking or feeling. Once you can do that, then you may not agree, but you will have done your diligence in trying to find a solution. This is the kind of thing that I see and hear from many of the members of RHA Oregon. Hopefully, both sides of an argument can and will come together to seek a

solution that is long term and reasonable; something that will benefit more than just a select few without long range ill effects. Maybe it’s time that those leading the argument stopped seeing who can talk the loudest, fastest, and most forcefully. Maybe, it’s time that someone started to see who can really listen and put themselves in the others’ situation. Maybe, we all need to sit down in a cozy, warm kitchen with a piece of freshly baked pie and talk about solutions that make sense.

Sincerely, John Sage President RHA Oregon Stegmann Insurance Agency Inc.

2

RHA Oregon LIST OF COMMITTEES Building

Chair: Phil Owen PH: 503-244-7986

Community Relations/Donations Chair: Tony Kavanagh PH: 503-522-4474

Cindy Robert PH: 503-260-3431

Legislative

Chair: Phil Owen PH: 503-244-7986

Membership

RHA Oregon OFFICE TEAM

Office

Pam VanLoon, Bookkeeper Pamv@rhaoregon.org Menolly Walter, Member Services Rep. Menolly@rhaoregon.org

Dinner/Program

Chair: Elizabeth Carpenter PH: 503-314-6498

Education

Chair: Phil Owen PH: 503-244-7986

Chair: Lynne Whitney PH: 503-284-5522

Chair: Katie Poole-Hussa PH: 541-968-1703

Forms

Chair: Mark Passannante PH: 503-294-0910

House

Chair: Lynne Whitney PH: 503-284-5522

8

RHA Oregon LOBBYIST

RENTAL ALLIANCE UPDATE NOVEMBER 2016

Government Relations Chair: Phil Owen PH: 503-244-7986

Cari Pierce, Office Manager cari@rhaoregon.org

Taylor Bair, Member Services Asst.

Taylor@rhaoregon.org

Gresham Liaison Jim Herman PH: 503-645-8287

Marketing

Chair: Matt Korshoj PH: 503-405-0489 www.rhaoregon.org

11 Statistics to Predict The Portland Apartment Market

by Bluestone & Hockley

The Portland apartment market is hot. That seems obvious. Construction cranes dot the skyline announcing new developments, vacancy rates are low, rents are high and apartment owners are cashing out or cashing in. But if you’re wondering how 2016 stacks up to last year, and if the momentum will continue into 2017, you need to take a closer look at the numbers. Our friend Mark Barry, an Apartment Appraisal Specialist at Barry & Associates gave an informative presentation the other day with some very telling numbers.

Here’s an overview • Over the last 4 quarters, corporate profits decreased 4.9% • Read GDP growth has gradually slowed since a high of nearly 5% in the third quarter of 2014 down to

slightly over 1% in the second quarter of 2016.

• Middle class wages are on the rise, up 5.2% from last year according to the Census Bureau, the first

increase in median income since 2007.

• Oregon’s unemployment rate rose to 5.2% in July, at the same time that Oregon’s labor force reached a

record high meaning that those employed grew in pace with those unemployed.

• The Portland metro area was named #3 on the Forbes 2016 list of the best places for businesses and

careers. However, it also ranked #73 in cost of doing business, #41 in job growth and #42 in education. We

are currently at 6.6% above the national average cost of living, according to the magazine.

• Nationwide home-ownership rates are nearing a 48-year low, and the western US has the lowest rates of

home-ownership in the country.

• The number of apartment permits issued in the metro area is the highest since the mid 90s.

• Portland metro vacancy rates have increased to 3.8% from a low of 2.9% in the fall of 2015. This is still

lower than the 4.3% national average.

• Portland has experienced the highest rent increases in the country with rents jumping 14%. Interesting enough, Eugene is #5 on the list of the deepest plunging rents nationwide, with rents falling -12%.

• 2015 may have marked the height of the multifamily market. 290 apartment buildings were sold through August of last year, generating a sales volume of $2,300 million. Sales through August for 2016 only hit

170, generating $1,100 million.

• Still, the medial price per square footage and the average price per unit are slightly higher than last year.

The takeaway Forecasts show a weakening economy and more vacancies as more apartments come on the market, yet the low interest rates, declining home ownership and attraction of the Portland metro area may stave off what the rest of the nation may realize earlier.

Law Offices of

Richard B. Schneider, LLC • • • • 503.241.1215 www.rbsllc.com • 2455 NW Marshall St., Suite 11 | Portland, OR 97210 • information@rbsllc.com

www.rhaoregon.org

Wills Living Trusts Asset Protection Planning Business Formation Probate and Trust Administration Financial Planning Assistance

RENTAL ALLIANCE UPDATE NOVEMBER 2016

9

What Can I Deduct or Withhold From a Security Deposit?

CONTINUED FROM PAGE 7

of hiring a painter or purchasing paint from the security deposit.

However, if the tenant painted the walls some hideous shade or drew “art” on them, the cost of repainting is deductible – but only for the affected rooms. The same holds true if the repainting is necessary because the tenant or guests smoked in the dwelling, causing staining on the walls.

Likewise, if the tenant painted without your permission (lease clause required), you would be able to deduct the cost of a painter and supplies to return the wall to its original color compared to when they moved in. Although, if the paint color is neutral and nicely executed, then you might want to consider thanking your tenant for painting!

Provide Receipts Make sure to document all the necessary repair work to prove your expenses. In most states, such documentation is required above a fairly nominal monetary amount ($126 in California).

If you deducted money and the funds are unsubstantiated, the tenant may take you to small claims court. Many times, the tenant can be awarded 2-3 times the deposit amount if you wrongfully withheld anything.

Source: landlordology.com

10

RENTAL ALLIANCE UPDATE NOVEMBER 2016

www.rhaoregon.org

November

Holiday Safety

Monthly FireMonthly Safety Tip Safety Tip For Multi-Family Housing

As the Holiday Season approaches, Tualatin Valley Fire & Rescue wants to encourage you to take safety measures to ensure you and your family has a safe and happy celebration.

Tualatin Valley Fire & Rescue 503.649.8577

www.rhaoregon.org

Holiday Lights  Use only UL approved lights.  Always use indoor lights/inside & outdoor/outside.  Never use light sets with broken or missing sockets, and/or frayed or cracked wires. Any one of these hazards may cause an electrical shock or fire.

Candles  Place candles on candle holders that are sturdy, uncluttered, and are unable to be knocked over by people or pets.  Keep candles away from things that can burn such as curtains, decorations, trees or paper.  Always extinguish candles before leaving the room or going to bed.  Never leave candles unattended.  Keep matches and lighters out of the reach of children.  Better yet, use battery operated candles.

Holiday Trees  Select a fresh tree. It should be green and the needles hard to pull from the branches. If the needles do fall off easily - - - the tree is too dry.  When you get home, make a fresh cut on the base of the tree and place in the tree stand.  Water immediately and daily as needed.  Place your tree away from heat sources and dispose of your tree by recycling it.  Never burn your tree in the fireplace.

Decorations  Keep decorations away from open flames such as candles and fireplaces.  Never burn wrapping paper and/or plastics in the fireplace due to high flammability and/or off-gassing.

For more fire safety tips, visit www.tvfr.com

RENTAL ALLIANCE UPDATE NOVEMBER 2016

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RHA Oregon’s Annual Drive Toys will be given To families of Those who are homeless wiTh children Through

Join

help brighTen The life of a child, bring an unwrapped gifT or gifT card.

Please bring new unwrapped toys to the RHAOregon at: 10520 NE Weidler Portland, OR 97220 OR To RHA’S Holiday Dinner Party GIFTS FOR CHILDREN AGES 9 & UP ARE ESPECIALLY NEEDED

12

RENTAL ALLIANCE UPDATE NOVEMBER 2016

www.rhaoregon.org

www.rhaoregon.org

RENTAL ALLIANCE UPDATE NOVEMBER 2016

13

Home for the Winter While it is certainly not the most glamorous job a landlord has, keeping pests out of rental properties is one of the most important ones.

Winter is an open invitation for mice, rats and squirrels–even raccoons, to come inside looking for food and shelter. Not only do these pests bother tenants, but they can spread bacteria, contaminate food, trigger allergies, and chew through cardboard, wood, drywall, and even electrical wiring, increasing the risk of a house fire.

According to weather forecasters, this winter is expected to be unusually stormy and cold, which means it could be a banner year for rodent control. Make pest prevention your priority. The National Pest Management Association offers these tips to protect your tenants and your rental property: -Install screens over chimney vents and openings.

-Inspect wires, insulation and walls for any signs of gnaw marks. Seal cracks and holes on the outside of the home, including areas where utilities and pipes enter the home.

-Replace loose mortar and weather stripping around basement foundation and windows.

-Install gutters or diverts to channel water away from your home.

-Store firewood at least 20 feet from the home and five feet off the ground.

-Inspect the property over the winter looking for droppings, the tell-tale sign of an infestation. Pay special attention to the trash bins to make sure they are kept tidy.

-Don’t let tenants store items in cardboard boxes.

-If you find rodent feces, hear sounds of scurrying in the walls or observe other signs of an infestation, contact a licensed pest professional.

April is

www.fhco.org

14

RENTAL ALLIANCE UPDATE NOVEMBER 2016

www.rhaoregon.org

Clearing the Air On Companion Animals: What Property Managers Should Know Know the rules when residents seek accommodation for emotional support or companion animals While the multifamily housing industry has become pet friendly, some furry friends are catching the ire of property managers. Residents who attempt to bring their pets on property under the guise of them being companion animals are leaving some apartment operators fearing fair housing issues if they don’t comply.

In a spirited conversation recently on Property Management Insider’s LinkedIn group, some said it’s not worth the risk of legal action to fight a tenant who appears to be purposely abusing fair housing protections in order to avoid paying pet deposits, fees or skirt no-pet policies. Others disagreed, saying that if such situations are handled in accordance with the laws, properties can minimize the threat of a fair housing claim.

“It is important to ask the prospective resident what type of service the animal provides” said Billy Rosenberg, President of Infinity Residential Inc. “If the only service provided is companionship without any additional medical services, the application for request of a service animal can be denied and fees/deposits can be administered.”

Companion or emotional support animals fall within the definition of assistance animals under the Housing and Urban Development’s guidelines, “Service Animals and Assistance Animals for People with Disabilities in Housing and HUDFunded Programs.” While service animals are generally animals that work and provide disability-related functions (such as guiding persons with vision impairments) other animals can be considered to assist somebody who has a mental or psychological disability by providing emotional support and companionship to help alleviate the symptoms of the disability.

Neither type of assistance animal is required by law to be specially trained, and reliable verification of disability and disability-related need for an assistance animal (unless both are readily apparent or known to the provider) is proof enough. By law, housing providers cannot charge extra deposits, fees, impose type, size or breed restrictions or prohibit the animal from living on premises, even if a “no-pet” policy is in place.

When confronted by a resident who doesn’t appear to have a disability but wants accommodation, legal experts say know and follow the HUD guidelines.

Some residents are trying to get around no-pet regulations

Lynn Dover, an attorney for Kimball, Tirey & St. John who specializes in fair housing law, said companion animals are getting a lot of attention these days. She and the firm have handled a number of complaints from property managers wanting to know what they should do when a resident says his or her pet is a companion or emotional support animal − and may even provide documentation − but it appears the animal is a pet.

“We get a lot calls from owners and managers about people who appear to be using the laws to get around the no-pet rules or the restrictions on the type, size or breed of pets that they are allowed to have, or to get around paying a security deposit or pet rent,” Dover said. “The difficulty is if they provide verification of the disability and disability-related need for the animal, there isn’t much the housing provider can do without subjecting themselves to potential liability.”

But landlords can cover themselves and put the onus back on the resident.

She reminds that residents must make a request for a reasonable accommodation and housing providers cannot ask the nature of the resident’s disability. Verification that the resident has a disability and that the animal is related to and needed because of the disability, unless both are readily apparent, can be requested. She also said that a certificate or other document indicating the animal is a registered service or emotional support animal isn’t enough because these documents can be acquired on the internet without any proof of disability or disability-related need for an assistance (continued on page 17) animal. www.rhaoregon.org

RENTAL ALLIANCE UPDATE NOVEMBER 2016

15

VOTE NOVEMBER 15, 2016

Election of 2017 directors and officers Directors Continuing to Serve~ One Year Term Remaining

President President Elect Vice President Treasurer Secretary

Ron Garcia Mark Passannante Phil Owen Sandra Landis Lynne Whitney Nominations for Directors ~

Two Year Term

Adam Kendall Abplanalp Charles Karl Rita Robinson Charles Kovas

The following will continue to serve on the board: Past President John Sage

Jerad Goughnour Jim Herman Ami Stevens AJ Shepard Matt Korshoj Katie Poole-Hussa Alan Carpenter Elizabeth Carpenter Mihyun Pratt Nathan Lindquist

Election of Officers and Directors to serve in 2017 will be at the November 15, 2016 dinner meeting.

Call the office for reservations 503-254-4723.

Directors are elected for either a one-year or a two-year term. Nominations for an officer or director position can be made by the nominations committee or verbally at the October dinner meeting. If you are interested in serving on the board as a director please call Jerad Goughnour at (503)789-3212 or Cari at the RHA Oregon office. The board meetings are held on the 2nd Wednesday of each month.

Interested in serving on the Board?

This year, we have several opportunities on the board and we would like to invite interested members to participate in the organization. The board meetings are on the 2nd Wednesday of each month at the RHA Conference Annex located at 10530 NE Weidler, Portland Oregon 97204. Dinner is provided at 5pm with the meeting starting at 5:30pm and generally ending by 7:30pm-8pm. Joining the board is a great way to interact with other members and strengthen those relationships. It is a valuable way to serve your industry and have a voice on important issues that affect everyone of us as rental housing providers. As a board we are restricted to only 4 Affiliate members on the board at one time, so we really encourage our landlords and property managers to step up and volunteer! If you are interested in attending a board meeting or becoming part of a great board of directors please call Office Manager Cari Pierce at 503-254-4723.

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www.rhaoregon.org

Clearing the Air On Companion Animals: What Property Managers Should Know CONTINUED FROM PAGE 15

Assistance animals can be held to conduct standards

Dover said it’s okay for housing providers to set reasonable rules of conduct that residents with assistance animals must follow, but the rules cannot always be as restrictive as some of the normal “house” pet guidelines (for example, residents with assistance animals must have access to all common areas, etc.). If the animal poses a threat to the health or safety of others or damages property, the resident can be held to the same standards as any pet, according to HUD. However, breed, size, and weight limitations may not be applied.

“We recommend having separate rules of conduct, rather than using pet rules,” Dover said. “The reason is that there are often things in the pet rules that wouldn’t be appropriate for assistance animals. Pet rules usually talk about pet deposits, pet rent, restrictions on type, size and breed and restrictions on where a person can take their pets in the common areas.”

Pet rules may not permit a pet in a community room or the pool area but someone with an assistance (including a companion animal) would need to be allowed to bring the animal with them. The animal probably wouldn’t be allowed in the pool, but the pool area is fine, Dover said.

When asked about the most common issues her firm sees regarding assistance animal rule violations, Dover said, “We see people not picking up after their animals, or not keeping them on a leash or other restraint when they’re outside of the unit, letting them run free in the common areas. Those types of things are fairly common.”

Property managers have a remedy when assistance animal owners don’t follow rules

Property managers can take action against residents who violate the assistance animal rules but should do so with a little extra care, Dover said. For example, warning letters recognizing that the animal is an assistance animal, but reminding the resident that they still must follow reasonable rules of conduct, should generally be issued, rather than serving a legal notice that might be used in the case of a pet rules violation. The landlord can state that if the problem persists, the animal may have to be removed.

One exception might be that if an animal has attacked a person or other animal on the property, it may need to be removed immediately to avoid potential liability issues. In any event, the landlord should state that if removal of the animal is required, alternative accommodations will be explored. That, Dover said, can include a request to replace the animal with another.

“If one particular dog barks all the time and disturbs other residents and they can get a different dog that doesn’t have that trait, then that might be a reasonable alternative,” she said. “Similarly if they have a dog showing aggressive behavior, then they may need to replace it with one that doesn’t have aggressive behavior. On the other hand, if the resident isn’t keeping a dog leashed or isn’t picking up after it, allowing them to get a different dog won’t solve the problem. The resident may have to look at getting a different type of animal that can be kept indoors, such as a cat, bird or other animal.” said Dover.

“Trained assistance animals, such as guide or alert animals, usually aren’t the ones that create the problems. It’s more often the companion animals,” said Dover.

When it comes to assistance animals, property managers should know the rules and shouldn’t just roll over. And when in doubt, reach out to a legal beagle.

See more at: http://www.american-apartment-ownersassociation.org/property-management/landlord-quick-tips/ clearing-air-companion-animals-property-managersknow/#sthash.KSDkJDjZ.dpuf

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RENTAL ALLIANCE UPDATE NOVEMBER 2016

17

Let the advertiser know that you received their contact information through the Rental Housing Alliance Oregon

1031 EXCHANGES / REITS TENANCY IN COMMON

Beutler Exchange Group, LLC P.503-748-1031, P.844-414-1031 Email: toija@beutlerexchangegroup.com www.BeutlerExchangeGroup.com NW Exchange Facilitators, Inc., Sloan Kimball P.503-893-9425 Consultation & Facilitator Services Email: sloanenwexchange.com Peregrine Private CapitalCorp P.503-241-4949 5000 Meadows Rd. #230 Lake Oswego, OR 97035 rs@peregrineprivatecapital.com Tryon Equities LLC & Rimrock Property Management Michael Templeton P.O. Box 775, Sherwood, OR 97140 Phone 503-713-7291 Email:mtempleton@tryonequities.ccom www.rimrockpropertymanagement.com

ACCOUNTING/BOOKKEEPING

Balancing Point, Inc., Sandy Buhite-Landis P.503-659-8803 C.503-504-9466 8189 SE Clackamas Rd., Milwaukie 97267 Email: info@balancingpt.com

The Cobalt Group Accounting and Business Consulting 1100 NE 28th Ave., Ste 100 Portland, OR 97232 P.503-239-8432 Email: info@thecobaltgrp.com

Standard TV & Appliance Joe Mosee & Cathy Mosee P.503-619-0500, C.503-888-6927 3600 SW Hall Blvd, Beaverton 97005

Portland Tax Co. Full Service Tax and Accounting P. 503-258-0700 F. 503-256-1527

Complete Screening Agency LLC Jacob Turner & Tiffany Webb P.800-827-3130 www.complete-screen.com Email: info@complete-screen.com

ADVERTISING / MARKETING From Here 2 There Helping solve business challenges to reach your goals.

Ami Stevens, P.503-407-3663 Email: astevens@fromhere2there.com Rental Housing Journal P.503-221-1260 News for Ppty Managers & Owners www.thelandlordtimes.com

APPLIANCE-RENT -SRVS- LEASE Azuma Leasing BJ Rosow, P.800-707-1188 P.512-236-9000, F.512-239-9009 2905 San Gabriel St. #218 Austin, TX 78705

APPLIANCE-SALES ONLY

G&C Distributing Company Tony Kavanagh, P.503-288-0221 1205 NE 33rd, Portland, OR 97232

APPLICANT SCREENING

National Tenant Network Marcia Gohman P.503-635-1118, F.503-635-9392 P.O. Box 21027, Keizer 97303 www.ntnonline.com RHA Oregon P.503-254-4723, F.503-254-4821 Fast,affordable tenant screening www.rhaoregon.org Email: info@rhaoregon.org

ASPHALT PAVING

Benge Industries Parking Lot Maintenance Service Corey Wilkerson P.503-803-1950 Email: corey@bengeindustries.com Hal’s Construction, Inc. CCB#34434 Brian King, P.503-656-4999 20666 S HWY 213, Oregon City, OR 97045 www.halsconstruction.com Email: office@halsconstruction.com

JOINCONNECTING THE STREET TO A HOME. JOIN is a non-profit social service agency that houses people experiencing homelessness who are actively sleeping on the street in Multnomah County.

RHA Members, JOIN NEEDS YOU! Join in for the heart warming feeling of helping the homeless. Here’s your opportunity to help with preparing or serving a healthy, nutritious meal to those in need.

If you have a spare couple of hours the second Tuesday of the Month we could use you! Serving takes about an hour, and preparing the meal a little more, but it is all worth it.

To JOIN in and help, contact Alita at (503)667-9288

RHA values our Affiliates, the goods and services provided to our membership, their participation in our Association and their continued support. RHA does not, however, warrant or guarantee the quality of goods and/or services provided by Affiliates.

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RENTAL ALLIANCE UPDATE NOVEMBER 2016

www.rhaoregon.org

Let the advertiser know that you received their contact information through the Rental Housing Alliance Oregon

ASSOCIATIONS

Metro Area Smoke Free Housing Project P.503-718-6145 www.smokefreeoregon.com

ATTORNEYS

Bittner & Hahs, P.C. Andy Hahs, P.503-228-5626 4949 SW Meadows Rd #260 Lake Oswego, OR 97035 Broer & Passannante, P.S. Mark G Passannante, P.503-294-0910 1001 SW Fifth Ave, Ste. 1220 Portland, OR 97204 Warren Allen LLP Jeff Bennett. P.503-255-8795 850 NE 122nd Ave. Portland, 97230 Protecting landlords’ rights in Oregon and Washington for over 25 years Law Offices of Richard Schneider, LLC P.503-241-1215, www.rbsllc.com 2455 NW Marshall St #11 Portland 97210, Business formation - LLCs

Contract Furnishings Mart-Portland Roger Harms P.503-230-1250, 800-275-6722 915 SE Sandy Blvd Portland 97214 www.cfmfloors.com Contract Furnishings Mart-Hillsboro Rebecca O’Neill P.503-716-4848 4865 NW 235th Ave Hillsboro, OR 97124 www.cfmfloors.com Contract Furnishings Mart-Tigard Jim Plath P.503-542-8900, 800-935-1250 14190 SW 72nd Ave #110 Tigard, OR 97224 www.cfmfloors.com Contract Furnishings Mart-Clackamas Patrick VonPegert P.503-656-5277, 877-656-5232 15140 SE 82nd Dr Clackamas, OR 97015 Email: info@cfmfloors.com

BASEMENT WATERPROOFING

Contract Furnishings Mart-Beaverton Garrett Anderson P. 503- 207-5230, 844-214-4220 6050 SW Arctic Dr, Beaverton, OR 97005 Email: garrett.anderson@cfmfloors.com

CARPENTRY & REPAIRS

Contract Furnishings Mart - Gresham Ross Williams P. 503-328-7260 3108 NE 181st Ave., Gresham 97230 www.cfmfloors.com

CARPET CLEANING

The Floor Store Joe Billarreal, P.503-408-6488 5628 SE Woodstock Blvd Portland, OR 97206 Email: joe@floorstoreportland.com

Scott A. McKeown, P.C. Scott McKeown, P.503-224-1937 8700 SW 26th Ave Ste S. Portland, 97219 Email: scottmckeown@comcast.net John’s Waterproofing,

CCB# 15830 Crawlspace Waterproofing P.503-233-0825 Fully Staffed www.johnswaterproofing.com

G&G Construction Inc. CCB# 162743 P.503-826-9404 Maintenance & Painting Specialists Email: gandgconstruction@me.com Americlean Inc., Since 1972 We are very good at what we do Frank Porter, P.503-771-0554 Email: info@iloveamericlean.com www.iloveamericlean.com Certified Carpet Services CCB#184070 Mark Sandstrom P.503-313-7963 Cleaning, restretching,repairs and flood service.

Email: marksandstrom321@comcast.net O’Meara Carpet Cleaning P.503-538-1983, 503-620-5005 Cleaning, Pet Odor

CARPET SALES

Certified Carpet Services CCB#184070 Mark Sandstrom P.503-313-7963 Cleaning, restretching,repairs and flood service.

Email: marksandstrom321@comcast.net Contract Furnishings Mart-Vancouver Jennifer Evans P.360-896-6150, 800-267-6150 11013 NE 39th St Vancouver 98682 www.cfmfloors.com

COLLECTION AGENCIES

Anderson & Associates Credit Services, LLC P.503-293-5400, F.503-813-2159 P.O. Box 230286, Portland, 97281 Email: andersoncollectionagency@gmail.com

CONCRETE

Hal’s Construction, Inc. CCB# 34434 Brian King, P.503-656-4999 20666 S HWY 213, Oregon City, OR 97045 www.halsconstruction.com Email: office@halsconstruction.com Metro Sidewalk Repair P. 503-875-7900 Concrete Water Proofing, Maintenance & repair and new structure installation

DOORS

Goose Hollow Window Co Inc. CCB# 53631 Mary D. Mann, P.503-620-0898 Email: marymann@goosehwc.com Goosehwc.com Energy Trust Trade Ally

DUCTLESS HEATING & COOLING

Oregon Ductless, Inc. CCB#204219 Aaron McNally, P. 503-410-1309 Sales and installation of ductless heat pumps Serving all Portland Metro areas Email: info@oregonductless.com www.oregonductless.com

ELECTRIC

DeKorte Electric, Inc. DDB# 159954 P.503-288-2211 14865 SW 74th Ave., #170 Tigard, OR 97224 Rental Housing Maint Service CCB# 163427 Gary Indra, P.503-678-2136 Fully Licensed to do it all Email: garyindra@rentalrepairs.com Squires Electric Joe Squires, P. 503-252-1609 657 SE Yamhill St., Portland, OR 97214 www.SquiresElectric.com

ENERGY EFFICIENCY

Energy Trust of Oregon Existing Multi Family 421 SW Oak St., Suite 300 Portland, OR 97204, P. 1-877-510-2130 www.energytrust.org/multifamily

ESTATE PLANNING

Law Offices of Richard Schneider, LLC P.503-241-1215 2455 NW Marshall St #11 Portland, OR 97210 www.rbsllc.com Northwestern Mutual Financial & Retirement Planning Charlene Quaresma, P.503-421-5058 www.charlenequaresma.nm.com Email: charlene.quaresma@nm.com

EVICTIONS

Action Services Wally Lemke, P.503-244-1226 15 82nd Dr., #20 Gladstone, OR 97027 Your eviction & process Service Specialist Barrister Support Service P.503-246-8934 Evictions, 1st Appearance, Process Serving www.barristersupport.com Landlord Solutions P.503-242-2312, F.503-242-1881 P.O. Box 7087, Portland 97007 Online evictions & First Appearance www.landlord-solutions.com Oregon Legal Assistance Srvs P.503-954-1009, F.971-266-8372 Evictions, small claims and Process Servicing

FINANCIAL SERVICES American Commercial Mortgage Network Al Williams, P.206-264-1325 1366 91st Ave. NE Clyde Hill, WA 98004

RHA values our Affiliates, the goods and services provided to our membership, their participation in our Association and their continued support. RHA does not, however, warrant or guarantee the quality of goods and/or services provided by Affiliates. www.rhaoregon.org

RENTAL ALLIANCE UPDATE NOVEMBER 2016

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Let the advertiser know that you received their contact information through the Rental Housing Alliance Oregon

Chase Commercial Term Lending Tom Barbour, P.503-598-3657 Steve Mozinski, P.503-598-3661 Email: steve.mozinski@chase.com Northwestern Mutual Financial & Retirement Planning Charlene Quaresma, P.503-421-5058 www.charlenequaresma.nm.com Email: charlene.quaresma@nm.com Vince Kingston Mortgage Loan Officer NMLS #291740 Eagle Home Mortgage P. 971-221-8525 direct Email: vince@vincekingston.com

FIRE/WATER DAMAGE RESTORATION Servpro Serving North Portland, Lake Oswego & West Linn P. 503-283-3658 F. 503-444-7130 www.servpronorthportland,com

FIRE SAFETY

Tualatin Valley Fire & Rescue Eric T. McMullen, P.503-612-7000 7401 SW Washo Ct. Ste 101 Tualatin, OR 97062 Email: eric.mcmullen@tvfr.com

FLOOR COVERING

Contract Furnishings Mart - Vancouver Jennifer Evans P.360-896-6150, 800-267-6150 11013 NE 39th St Vancouver, 98682 www.cfmfloors.com Contract Furnishings Mart - Portland Roger Harms P.503-230-1250, 800-275-6722 915 SE Sandy Blvd Portland 97214 www.cfmfloors.com Contract Furnishings Mart - Hillsboro Rebecca O’Neill, P.503-716-4848 4865 NW 235th Ave Hillsboro, OR 97124 www.cfmfloors.com Contract Furnishings Mart - Tigard Jim Plath P.503-542-8900, 800-935-1250 14190 SW 72nd Ave #110 Tigard, OR 97224 www.cfmfloors.com Contract Furnishings Mart - Clackamas Patrick VonPegert P.503-656-5277, 877-656-5232 15140 SE 82nd Dr Clackamas, OR 97015 Email: info@cfmfloors.com Contract Furnishings Mart - Beaverton Garrett Anderson P. 503- 207-5230, 844-214-4220 6050 SW Arctic Dr, Beaverton, OR 97005 Email: garrett.anderson@cfmfloors.com Contract Furnishings Mart - Gresham Ross Williams, P. 503-328-7260 3108 NE 181st Ave., Gresham 97230 www.cfmfloors.com

J & B Hardwood Floors, Inc Jim Cripps, P.503-519-4920 Email: jandbhardwoodfloors@gmail.com Rental Housing Maint Svcs CCB# 163427 Gary Indra, P.503-678-2136 Vinyl, VCT, Ceramic, Hardwood The Floor Store Joe Billarreal, P.503-408-6488 5628 SE Woodstock Blvd Portland, OR 97206 Email: joe@floorstoreportland.com

FORMS

RHA Oregon Attorney drawn, Up-to-date Rental Forms P.503-254-4723 F.503-254-4821 www.rhaoregon.org

GENERAL CONTRACTORS

Advanced Construction & Repair CCB#181918 Residential & Light Commerical Remodeling www.advancedconstructionpdx.com Licensed and Bonded, Insured 503-841-1323 Clear Water Construction Services - CCB# 194703 Both Residential & Commercial Service P. 503-974-6654, F. 503-217-0308 Email: daleh@cwcsnw.com Web Site: www.cwcsnw.com Uptown Properties CCB# 198205 AJ Shepard P. 360-772-6355 Full Service General Contractor, Licensed & Bonded www.uptownpm.com

HANDYMAN

Bluestone & Hockley Real Estate Services Chuck Hodges, P.503-222-3800 9320 SW Barbur Blvd Ste 300 Portland, OR 97219 Email: main@bluestonehockley.com Certified Services CCB# 184070 Full service repairs and Maintenance Mark Sandstrom, P.503-313-7963 Email: mpsandstrom@comcast.net G&G construction Inc. P.503-826-9404 Maintenance & Painting Specialist gandgconstruction@me.com Email:garyindra@rentalrepairs.com Rental Housing Maint. Svcs. CCB# 163427 Gary Indra, P.503-678-2136 Fully Licensed to do it all

HAULING

Junk Away Hauling CCB# 177966 P. 503-517-9027 Licensed bonded insured trash outs Email: joejunkaway@gmail.com

HEATING & COOLING

Midway Heating Co. CCB# 24044 P.503-252-4003 12625 SE Sherman St. Portland, OR 97233

Oregon Ductless, Inc. CCB#204219 Aaron McNally, P. 503-410-1309 Sales and installation of ductless heat pumps Serving all Portland Metro areas Email: info@oregonductless.com www.oregonductless.com Pyramid Heating & Cooling CCB#59382 P.503-786-9522 Serving the Portland Metro area Email: info@pyramidheating.com Willamette HVAC - CCB#56951 P. 503-259-3200 www.willamettehvac.com Residential, Commercial and oil Service

HEATING OIL

Midway Heating Co. CCB# 24044 P.503-252-4003 12625 SE Sherman St. Portland, OR 97233

HEATING OIL TANK

Soil Solutions Environmental Services Tank Locating, Sampling, Decommissioning and DEQ Certified Clean-ups P. 503-234-2118 Email: info@soilsolutions-environmental.com www.soilsolutions-environmental.com

HOUSING AUTHORITIES Housing Authority of Portland Jill Smith, P.503-802-8565 135 SW Ash St. Portland, 97204

INSULATION

Goose Hollow Window Co inc CCB#53631 Mary D. Mann, P.503-620-0898 Energy Trust Trade Ally www.goosehwc.com Email: marymann@goosehwc.com

INSURANCE

AAA Oregon Insurance Agency Home-Auto-Comerical-Life Antoinette (Toni) Bradfield P. 503-219-6260 600 SW Market St., Portland, OR 97201 E-mail: toni.bradfield@aaaoregon.com American Family Insurance Auto/Home/ Life/ Commerical Larry Thompson Agency P.503-924-2200, F.503-924-2202 15573 SE Bangy Rd, Ste 220 Lake Oswego, OR 97035 Northwestern Mutual Financial & Retirement Planning Charlene Quaresma, P.503-421-5058 www.charlenequaresma.nm.com Email: charlene.quaresma@nm.com Robinson Financial Group Rita J. Robinson, P. 503-557-4997 Group & Indiv. Health Insurance State Farm Insurance Paul Toole, P.503-655-2206 6105 W ‘A’ St #B West Linn, 97068

RHA values our Affiliates, the goods and services provided to our membership, their participation in our Association and their continued support. RHA does not, however, warrant or guarantee the quality of goods and/or services provided by Affiliates.

20

RENTAL ALLIANCE UPDATE NOVEMBER 2016

www.rhaoregon.org

Let the advertiser know that you received their contact information through the Rental Housing Alliance Oregon

Stegmann Agency Farmers Insurance John Sage, Insurance Specialist Insuring Property Owners for 25 years P.503-667-7971, F.503-666-8110 202 SE 181st Ave #201, Portland, OR 97233 Email: john.lstegmann@farmersagency.com Wolter Van Doorninck,CPCU Elliot, Powell, Baden & Baker P.503-227-1771, F.503-274-7644 1521 SW Salmon, Portland, OR 97205 www.epbb.com Email: wvandoorninck@epbb.com

INVESTMENT SERVICES

Peregrine Private Capital Corp P.503-241-4949 5000 Meadows Rd, #230 Lake Oswego, OR 97070 Email: rs@peregrineprivatecapital.com

LOCK SMITH

MR. Rekey of Portland, LLC Serving the greater Portland / Vancouver Areas P. 503-967-2567 C. 503-975-6047 Email: danielhyde@rekey.com www.rekey.com/portland

MASON CONTRACTORS

D&R Masonry Restoration Inc. CCB# 99196 Ray Elkins, P.503-353-1650 8890 SE McLoughlin Blvd, Milwaukie, OR 97222 www.drmasonry.com

MOLD

Real Estate Mold Solutions Lynne Whitney, P.503-232-6653 Free inspections, Testing and Remediation www.realestatemoldsolutions.com

MOVERS-HOUSE

Emmert Development Co Terry Emmert, P.503-655-9933 11811 SE Hwy 212, Clackamas, OR 97015

PAINT / PAINTING

G&G Construction Inc. CCB# 162743 P.503-826-9404 Maintenance & Painting Specialistse Email: gandgconstruction@me.com Rental Housing Maint. Svcs. CCB# 163427 Gary Indra, P.503-678-2136 Prof. Interior & Exterior painting Email: garyindra@rentalrepairs.com Richard Hallman Painting CCB# 142467 Rick Hallman, P.503-819-1210 Quality Interior Painting Since 1992

PEST CONTROL

Frost Integrated Pest Mgmt P.503-863-0973 Residential.Commercial.Multi Family www.frostpestfreezone.com NW Pest Control Bruce Beswick, P.503-253-5325 9108 NE Sandy Blvd., Pdx, 97220 www.northwestpest.com Email: nwpestcontrol@aol.com

Orkin Pest Control Dan Wolcott, Account Manager & Inspector P.503-384-8384 Email: dwolcott@orkin.com

PLUMBING/DRAIN CLEANING Apollo Drain P.503-822-6805 apollo-drain.com facebook.com/apollodrain 24 hour emergency service We gladly quote prices over the phone MJ’s Plumbing CCB#36338 Michael LeFever, P. 503.261.9155 1045 NE 79th Portland, OR 97213 ProDrain & Rooter Svcs Inc West 503.533.0430 East 503.239.3750 Drain Cleaning/Plumbing www.prodrainpdx.com Rental Housing Maint. Svcs CCB# 163427 Gary Indra, P.503-678-2136 Fully Licensed to do it all Email: garyindra@rentalrepairs.com Soil Solutions Environmental Services Sewer inspection and repair P. 503-234-2118 Email: info@soilsolutionsenvironmental.com www.soilsolutionsenvironmental.com

PRINTING & PROMOTIONAL PRODUCTS

Inkberry Print & Promotional Logo’d Promotional Products, Signs & More Pamela Maio, P. 503-706-7711 Email: inkberryprinting@comcast.net www.inkberryprinting.com

PROPERTY MANAGERS

Acorn Property Management, LLC - PDX Katie Poole-Hussa, Property Manager Office: 971-352-6760 Cell: 541-968-1703 www.acornpm.net Action Management Wendi Samperi, P.503-710-0732 Alpine Property Mgmt & Maintenance Tiffany Laviolette, P.503-641-4620 4800 sw Griffith Dr., #209 Beaverton, OR 97005 www.alpinepdx.com Bluestone & Hockley Real Estate Service Cliff Hockley, P.503-222-3800 9320 SW Barbur Blvd. Ste300 Portland, OR 97219 Fox Management, Inc. Tressa L Rossi, P.503-280-0241 C.503-750-8124 F.503-280-0242 2316 NE Glisan St Portland, 97232 Email: tressa@foxmanagementinc.com Gateway Property Mgmt P.503-303-8545 www.gatewaypdx.com Property Management Done Right

Kinetic Properties HONESTY, INTEGRITY, TRANSPARENCY P. 503-305-7204 or 503-305-7365 PO Box 903 Canby OR 97013 www.kineticpropertiesllc.com Micro Property Mgmt.

We focus on the small details P.503-473-3742 Email: jeannie@micropropertymgmt.com MLK Property Management & Support Services LLC Management & Consulting Oregon License #200308196 Affordable & Conventional Compliance, Consulting, Staffing & Training Services Phone:503-760-0088 2410 SE 121st, Suite 102, Portland, OR 97216 PropM, Inc Michelle Wrege, P.888-780-2938 Finding Home Owners Qualified Tenants www.propmhomes.com The Garcia Group Ron Garcia, P. 503.595.4747 425 2nd St #230, Lake Oswego, OR 97034 www.GarciaGRP.com Uptown Properties Chris Shepard, P.520-204-6727 2830 NW 29th Portland, 97210 www.uptownpm.com Voss Property Management Richard Voss, P.503-546-7902 6110 N Lombard St. PDX, 97203

RADON

Soil Solutions Environmental Services Radon Testing and Mitigation P. 503-234-2118 Email: info@soilsolutions-environmental.com www.soilsolutions-environmental.com

REAL ESTATE SALES

Bluestone & Hockley Real Estate Service Cliff Hockley, P.503-222-3800 9320 SW Barbur Blvd. Ste300 Portland, OR 97219 Chris Anderson John L. Scott Real Estate P.503-783-2442 Email: chrisanderson@johnlscott.com Denise L. Goding Keller Williams realty P.503-336-6378 C. 503-799-2970 www.denisegoding.com Elizabeth Carpenter, CRIS LizC Real Estate Investments, LLC C.503-314-6498, F.503-882-8680 Email: liz@lizcrei.com Liz Dauw, Summa Realty, Realty Pro Phone: (503) 880-5561 Specializing in 1-4 Units, Oregon & Washington E-mail: liz@lizdrealtor.com Blog: www.facebook.com/LizdRealEstate

RHA values our Affiliates, the goods and services provided to our membership, their participation in our Association and their continued support. RHA does not, however, warrant or guarantee the quality of goods and/or services provided by Affiliates. www.rhaoregon.org

RENTAL ALLIANCE UPDATE NOVEMBER 2016

21

Let the advertiser know that you received their contact information through the Rental Housing Alliance Oregon

Liz Robinson Real Estate - Windermere Stellar Liz Robinson P. 503-267-7418 Email: lizrobinsonrealestate@windermere.com www.lizrobinsonrealestate.com

Real Estate Roofing Service CCB# 149575 Lynne Whitney, P.503-284-5522 Free Inspections, ReRoof and Repairs. www.realestateroofing.com

Seal Coat Specialties, LLC-OR CCB#197991 WA Seal CSL 882m3 Asphalt maintenance Chuck Jordan, P. 503-914-9837 Email: sealcoatspecialties@hotmail.com

HFO Investment Real Estate Greg Frick, P.503-241-5541 2424 SE 11th Ave., Portland 97214 www.hfore.com

SEAL COATING

WATERPROOFING / CONCRETE REPAIR

The Garcia Group Ron Garcia, P. 503-595-4747 5320 SW Macadam Ste 100 Portland, OR 97239 www.4-homes.com

RESTORATION/RECONSTRUCTION

Servpro Serving North Portland, Lake Oswego & West Linn P.503-283-3658 F. 503-444-7130 www.servpronorthportland.com Rental Housing Maint Svcs CCB# 163427 Gary Indra,P.503-678-2136 Fully Licensed to do it all Email: Garyindra@rentalrepairs.com www.roofpdx.com

ROOFING

Good Affordable Roofing Services LLC CCB # 208939 For all things roofs we do it Good & Affordable Call today 971-312-7767 Email: goodaffordableroofingservices@gmail.com www.goodaffordableroofingservice.com

Benge Industries Parking Lot Maintenance Svcs Corey Wilkerson, P.503-803-1950 Email: corey@bengeindustries.com Hal’s Construction Inc. CCB# 34434 Brian King, P.503-656-4999 20666 S HWY 213 Oregon City, OR 97045 www.halsconstruction.com Email: halspave@easystreet.net Seal Coat Specialties, LLC-OR CCB#197991 WA Seal CSL 882m3 Asphalt maintenance Chuck Jordan, P.503-914-9837 Email: sealcoatspecialties@hotmail.com

SEWER

Soil Solutions Environmental Services Sewer inspection and repair P. 503-234-2118 Email: info@soilsolutionsenvironmental.com www.soilsolutionsenvironmental.com

D&R Waterproofing, Inc. Ray Elkins, P.503-353-1650 8890 SE McLoughlin Blvd.

Milwaukie, OR 97222 www.drmasonry.com

WINDOWS / STORM WINDOWS

Goose Hollow Window Co Inc CCB# 53631 Mary D. Mann, P.503-620-0898 Energy Trust Trade Ally Email: marymann@goosehwc.com goosehwc.com

RHA values our Affiliates, the goods and services provided to our membership, their participation in our Association and their continued support. RHA does not, however, warrant or guarantee the quality of goods and/or services provided by Affiliates.

STRIPING

Benge Industries Parking Lot Maintenance Services Corey Wilkerson, P.503-803-1950 Email: corey@bengeindustries.com

For Rent RENT Meeting Space Available

-Are you looking for a great place to have a meeting?

-Are you planning an event, but just not sure where to hold it?

935 square feet, audio and video available, small kitchen prep area.

Classroom/Banquet tables and chairs.

For more information contact: Ami Stevens at 503-407-3663 or RHA Oregon at 503-254-4723 22

RENTAL ALLIANCE UPDATE NOVEMBER 2016

www.rhaoregon.org

Mon-Fri 8am to 5:00pm 1205 NE 33rd l Portland OR 97232 503.281.2100 - p l 503.281.5644 - f

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PRSRT STD US POSTAGE PAID PORTLAND, OR PERMIT NO. 655

10520 NE Weidler Portland, OR 97220

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