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REVIEWS

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Banking laid bare Naked Banking reveals how and why your bank is hurting your finances, and what to do about it, finds Kirsten Levermore

The trip to the bank manager’s office. Might as well be going to the dentist: the pain won’t last as long, and at least you have a reasonable chance of understanding what they are talking about. Root canal? Yes. An ISA on 1.5% AER for the balance up to X amount? Perhaps not. With their book, Naked Banking, three heroes say they are going to change the way people bank, forever; Metro Bank’s business banking lead Stephen Hogg, chief commercial officer Paul Riseborough, and Silicon Valley sparkler, Karolina Banna (née Morys), have written a banking tell-all to end the confusion and save you money. In their own words, “Back in the day, banks were largely trusted and products were simple. Today, customers have to navigate a blizzard of product promotions, all with confusing terms and conditions, rip-off fees and constant rate changes. They can, and do, make mistakes with their finances, but nowadays banks seem to design new products so that they can profit from these slip-ups.” Including a step-by-step guide for non-banking experts, to inform readers’

Today, customers have to navigate a blizzard of product promotions, all with confusing terms and conditions, rip-off fees and rate changes

Its value is not limited to the layperson, however: the book has a second section, devoted to examining why banks “no longer seem to want to do the right thing”, with reasoning from expert retailers and seasoned product developers imbued throughout. Going to the bank and being told, “We can’t give advice,” always frustrated this reviewer; it felt like a trick. Now, with Naked Banking in the arsenal, we can have an honest, frank conversation about how we can both get what we want – a true transaction. approach to new banking products, switching banks and even exploring investment versus saving, Naked Banking is empowering, informative gold dust.

— Naked Banking Stephen Hogg, Paul Riseborough & Karolina Morys LID Publishing

APPS FOR LEADERS: MEETOO

Meetings need not be boring, finds Perry Timms We all have them. Too many of them, really. But what if you could turn your meetings, and even learning gatherings, into a polled, chat-sharing, Q&A friendly space? Meetoo does that. Okay, not for those small, short catch-ups, but for allhands events: town-hall addresses; larger strategy days; courses; and even perhaps some remote events where you can exchange dialogue in real-time. Meetoo is an iOS and Android app, which does bear a fee beyond trial versions, but can energize your forums – turning them from formal

and drab affairs into socially inclined, realtime feedback events. You can even turn presentations into interactive experiences, with its integration to load slides; and instantly get responses and views from participants. No more death by PowerPoint. Instead, more inclusion and interaction through the screens we all use in our work and lives. Business School programmes, corporate product briefings, reactions to news and events across a global company – this is a way of taking people out of their inboxes and bringing information to life with chat, reactions and engagement

feedback in real-time. Customizing means it will look like part of your brand. Set up through easy-to-follow guides, it can be deployed with planned methods and got going in minutes.

— Meetoo is an iOS and Android app — Perry Timms is an independent HR/OD practitioner, speaker, writer and CIPD adviser on social media and engagement. Follow him on Twitter @PerryTimms Q1 2018 Dialogue

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Dialogue Q1 2018  
Dialogue Q1 2018