Eldercare

›Up to $7,000 Trip Cancellation,

Interruption & Delay Insurance per insured per trip ›Renews automatically each

April 1 • MEDOC Emergency Medical

Travel Insurance (All RTAM

Members) › Base plan covers multiple trips up to 17 OR 35 DAYS each › Optional per trip supplementary travel extensions up to 212 days › Up to $8,000 Trip Cancellation,

Interruption & Delay Insurance per insured per trip › Automatically renews each

September 1. • Stand Alone Trip Cancellationand trip Interruption (All RTAM

Members) › Additional $6,000 per insured per year › Subject to pre-existing condition limitation. › Automatically renews each

June 1.

ELDERCARE SERVICES AVAILABLE TO ELIGIBLE HEALTH PLAN MEMBERS AND THEIR EXTENDED FAMILIES.

• As mentioned in the previous issue of KIT, Eldercare Select services are now available to all current and new members of the Extended Health Care (EHC) Plans on a pilot project basis. Please see the article “Julie’s Story”, which illustrates how services for any type of caregiving situation can be utilized by you and your extended family through a challenging health or caregiving concern. This project is sponsored by Johnson Inc. until March 31, 2015. Your feedback during the pilot project will be requested and is important in determining whether the service should be continued.

Call toll free 1.888.327.1500 to speak to an Eldercare Select

Care Specialist.

NOTICE OF FOLLOW UP SURVEY OF RTAM BENEFIT PLANS IN SEPTEMBER

RTAM members are now eligible for a wide array of voluntary insurance options to meet their needs. In December 2014 a member satisfaction survey was conducted. Most RTAM members

who responded to the survey were very satisfied with the communications of the benefits and are interested in more

coverage, depending on the impact on rates. To allow time to plan for the 2015 plan renewals, a follow-up survey will be conducted in September to determine what benefit improvements and associated costs are preferred by the majority of members. Please participate in this survey as it will be used for plan changes in 2015.

For further questions and plan information, please call our RTAM office at 204-889-3660, or RTAM’s Plan Administrator Johnson Inc. toll-free at 1-877-989-2600, or visit the website www.johnson.ca/rtam.

Julie’s Story

When returning home one evening, Julie received a phone call from her daughter. She explained that her husband Patrick, had just been admitted to hospital following a fall at their home. Her husband required urgent surgery to repair a broken hip. As Julie’s husband was recovering from the surgery, she was informed by the treating physician that her husband was being discharged home in two days. How would she manage her husband coming home? What resources would she need to care properly to his needs? Julie and her husband had always been active and healthy; this was all very unfamiliar and overwhelming.

Julie called Eldercare Select

Julie had access to the Eldercare Select service for her family. She called them for help and Gail, a Registered Nurse, became her dedicated Care Specialist.

Gail asked Julie a series of questions, sharing her expertise of the medical and homecare systems with Julie, and began to map out a plan of care for Julie and Patrick. Through