RESIDENTIAL & COMMERCIAL PROPERTY rentguard.co.uk
“Pleasure in the job puts perfection in the work.� Aristotle
Welcome to Rentguard We have seen many exciting developments since launching Rentguard in 2001, and it has been my pleasure to be a part of this expanding, and ever-changing, market sector. I believe that the steady growth in our business is mainly the result of our consideration, first and foremost, for the individual needs and demands of our customers. The question that we constantly ask ourselves is “how do our customers benefit most when they use our products and services?� The answer is simple; due to our close relationship with leading UK insurers, our customers have access to a wide range of products. We adapt these products to meet their specific requirements, whether they relate to underwriting features, bespoke rating structures or individual commission levels. We know our market well and understand the importance of your business and the image that our products and services present to your customers. We are proud of the reputation that we have developed, and we have never lost sight of the fact that our customer’s needs are at the heart of everything we do. We will work hard to win your business and do everything possible to support you in every way we can.
We welcome the opportunity to work with you. Yours sincerely
James Castell Chief Executive
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A FLEXIBLE APPROACH TO INSURANCE
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Rentguard Insurance
Rentguard provides comprehensive insurance solutions to the residential and commercial lettings market in the UK. Established in 2001, we have forged lasting relationships with leading UK insurers. With a nationwide reputation for excellent customer service and on-going partnership support, our products are distributed through more than 1,700 intermediaries throughout the UK.
We provide cover to more than 150,000 individuals each year
Annual gross written premiums in excess of ÂŁ20 million
Over 14 years experience in the UK lettings market
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WHY CHOOSE US?
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Rentguard Insurance
We pride ourselves on providing bespoke insurance solutions to insurance intermediaries for the rental property market. Working together, we can help your business to grow and achieve your goals in your own timescale. By working with us, you get the chance to: • • • • •
Earn higher commissions Increase policy flow Improve customer satisfaction Build reputation Increase profit margin
Working closely together to meet your needs and develop your own requirements
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Rentguard Insurance
ACHIEVING TOGETHER We work with insurance intermediaries of all sizes throughout the UK, whether you are authorised by the FCA or a non-regulated business serving the property market, we create a working relationship to match your individual needs and aspirations. We build enduring relationships with our agents, based on fast, friendly and efficient service. Our professional team can assist you in developing your business, creating new lines and exploring fresh markets. • • • • •
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Fast Efficient Flexible Competitive Dedicated
We work with FCA authorised & non-regulated insurance brokers, letting agents & independent financial advisors
Working in partnership with you Policy holder
Customer service
Broker
Renewals
White labelled quote engine Marketing support
Claims Underwriter
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PRODUCTS THAT WORK FOR YOU
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Rentguard Insurance
Our products are underwritten by leading UK insurers and are available to your customers at truly competitive rates. Our most popular products include:
Residential Landlord Insurance
Owner Occupier Insurance
Legal Expenses & Rent Guarantee
Working from Home
Commercial Property Insurance
Non-Standard Property
Tenant Referencing
UK Holiday & Second Homes
Tenant Contents Insurance
Business Insurance
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Rentguard Referencing
TENANT REFERENCING Don’t let your landlords gamble on their tenants. We have the solutions. We offer a comprehensive range of tenant referencing products helping to reduce the risk from both residential and commercial lettings. We treat each case with due diligence and meticulous accuracy to ensure that landlords are taking on reliable and trustworthy tenants. Each report is quality checked by one of our team to ensure the best assessment of risk for the customer. Our Full Profile referencing service includes: • • • • • •
Written verification of employment/income Bank account confirmation Previous letting reference/home ownership check Existing credit agreements County court judgement (CCJ) search Linked address checks
You will receive full written confirmation of the above within 24-48 hours. We also offer a Credit Check Only option, as well as a four hour Insight service and Company Referencing for commercial property landlords. For more information please visit: www.rentguardtenantref.co.uk or call 0333 000 0162 today. 13
We’re proud of our growing business network
Rentguard Insurance
“I’ve always appreciated the friendliness and helpfulness of their staff”
“Rentguard has been a wonderful support in the overall development of our let property portfolio”
“The straightforward system means I can quote my customer within seconds”
“It’s the little things that count, many of my customers appreciate their free property care guide” “Within a few weeks we knew we’d made the right decision to use Rentguard, and we’re still with them 8 years later”
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Rentguard Insurance
QUICK & SIMPLE Signing up with us is easy, it can be done instantly online, with no set up charge or commitment. Upon signing up with us you will be allocated your very own relationship manager, who will work with you on an on-going basis to deliver the results you expect. You will also receive a welcome pack containing both hard and electronic copies of everything you need to get started immediately. • • • • •
Free sign up Simple set up Immediate start No obligation or minimum term No minimum business requirement
Visit www.rentguard.co.uk/agent-centre or call 020 8587 1060 now!
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Quick and easy set up No obligation or minimum term
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Rentguard Insurance
SUPPORTING YOUR IDEAS Our reputation is built on our continued commitment to service and efficiency. We provide exceptional customer relations and excellent on-going support. We continue to analyse your progress and are flexible to meet your changing needs and individual requirements. Our relationship managers are committed to building strong and enduring relationships with all our agents, based on fast efficient administration and friendly service. Clients can receive an insurance quote within a few seconds and arrange cover there and then.
• • • • •
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Rapid response to all your queries Answering your calls quickly Dedicated & approachable staff In house claims department No automated phone lines
“Rentguard provide a bespoke service. The online system is simple and the staff are always happy to help� C&R Insurance Services
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Rentguard Insurance
EARN 25% GENEROUS COMMISSION TYPICAL
COMMISSION
With a comprehensive range of products at truly competitive rates, we offer you the opportunity to earn generous commissions and increase your profitability. Commissions are negotiable depending on volumes and we offer typical commission of 25% on all new and renewed policies. Our relationship managers are skilled negotiators and work hard to obtain the best possible rates for you and your clients. • Truly competitive rates • Negotiation with underwriters on your behalf • No minimum customer requirement
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THE RENTGUARD MARKET
Rentguard Insurance
At Rentguard we constantly keep on top of the ever-changing housing market, tailoring our products in line with nationwide trends and industry changes.
Types of tenants
1%
4%
Unoccupied
Students
1%
15%
All other
DSS
79%
Professionals Source: RGA Data 2014
UK Households in England & Wales Total: 22.6 million
63%
Privately Owned Owner occupier
1%
All other
19%
10%
Privately Owned Let property
Housing Association
There are approximately 4.2 million privately rented properties in England & Wales
7%
Local Authority * 42% of privately owned property is owned with a mortgage Source: English Housing Survey 2014
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Rentguard Insurance
DRIVING YOUR BRAND FORWARD We understand how important your vision and brand are to you, that’s why we underpin your ideas and aspirations with the knowledge and expertise required to deliver them. As part of our partnership, you can also enjoy hands-on support from our dedicated marketing department. We provide both electronic and hard copies of everything you need to market our products direct to your customers.
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Your vision Your ideas Our expertise
DIGITAL We offer a ‘white label’ version of our quote & buy system, allowing customers to get an instant online quote straight from your website. This can be customised to match your website’s colour scheme, include your company logo, and also choice of banner. We also offer full IT support, allowing you to expand and hone your online presence, whilst retaining your brand identity. • • • •
Marketing co-branding support IT solutions ‘White-labelling’ service Quick and easy set-up
PRINT As part of our support package, we also provide high quality print materials for your office free of charge, including: • • • •
Window stickers Posters Leaflets Quotation forms 22
Rentguard Insurance
CASE STUDY COMMERCIAL & RESIDENTIAL PROPERTY INSURANCE SERVICES LTD We have been working with Commercial & Residential for over 10 years. In this time we have built up a great working relationship with the company, based on a mutual understanding and shared goal of delivering the very best products to their customers. “Our relationship with Rentguard over the years has always been good. Their products and service have been instrumental in the expansion of our business” Paul Adams
Director - Commercial & Residential Property Insurance Services Ltd
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Rentguard Insurance
BROKERS DIRECT “Brokers Direct has been part of the Rentguard family for over 10 years. An agile company, Rentguard’s swift communication and flexibility has been monumental in the growth of our business” Kay Baxter Director - Brokers Direct
We have been working closely with Brokers Direct since 2002 and enjoy a successful partnership that has seen steady growth. Brokers Direct was founded by Jack Baxter and has since grown into a successful family business. The company was one of the first insurance brokers to fully realise the power of the internet and the opportunities it presented at the turn of the century, and selling insurance directly to customers online remains the cornerstone of their business today. They currently employ a ‘white-labelled’ version of our quote and buy system on their website, allowing customer to get an instant quote on our products. We continue to work in close harmony with them today, putting forward new ideas and helping them to expand and adapt in an ever-changing market.
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Rentguard Insurance
HERE’S TO A BRIGHT FUTURE Applying to be an agent with us is easy. In a few simple steps you can enjoy the benefits of a sophisticated all-round service, honed to meet your needs.
Call us today and let us know your requirements Tel: 020 8587 1060 Web: rentguard.co.uk Email: info@rentguard.co.uk Rentguard Insurance 27 Great West Road Brentford London TW8 9BW
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“Price is what you pay. Value is what you get.” Warren Buffett
May 2016
FOR ALL YOUR PROPERTY INSURANCE NEEDS
Rentguard Limited is registered in England and Wales under number 9125814 and authorised and regulated by the Financial Conduct Authority. The registered office is 27 Great West Road, Brentford, London TW8 9BW