Connect COMMUNITY RESOURCES & OUTREACH
Does it take time to plan and learn new property management software? It’s important to plan ahead for a successful upgrade. The first step is to meet with our team and have a consultative call. This helps us understand how they’re using their current system. From there, we can determine whether Breeze or Breeze Premier is the best fit. We then go over how the upgrade process is going to work and schedule a conversion date. Once their data is converted, we encourage them to make some time to learn the new system.
Dustin Dalee, Manager, Yardi Breeze—Dustin Dalee leads a sales team at Yardi Breeze, a property management technology company, that offers a cloud-based program called Breeze Premier. In this interview he discusses why companies should consider upgrading their property management technology. Why is it so important that clients upgrade to the latest software? There’s a competitive landscape in the market, and companies are turning to technology to help scale their businesses. The most successful property management companies are always at the forefront of tech evolution. One of the biggest reasons clients upgrade is to go to the cloud. In fact, many of our clients who were self-hosting a prior-generation Yardi 14 MARCH+APRIL 2022 / EBRHA.COM
product were able to upgrade quickly. Online property management software offers a secure way to host data and allow access at any time. By moving to the cloud, our clients can work remotely. Simply giving clients the ability to easily post available vacancies on their website or Internet listing services provides them with all the tools they need to market and lease their units online. Even so, do you ever run into clients who are hesitant about upgrading? Sometimes, clients can feel overwhelmed by the thought of change. Our aim is to educate them and help them plan an appropriate upgrade path for whenever they’re ready. When they get better insight into the conversion process, it’s usually not as intimidating as it seemed at first.
It’s all about doing more with an improved business system and scaling their portfolio without the need for additional staff. Likewise, they want to empower their staff to be more efficient and scale the business with features like online payments, online maintenance requests, chatbots, and full-service invoice processing. The features free up the team to focus on higher-level tasks. Are there any features that tend to convince people to switch or upgrade? One of the bigger points of interest for our residential clients is the ability to launch branded corporate and property websites. Our marketing and leasing solution supports online leasing with options for integrated screening and renters insurance. Historically, a lot of these things have been done manually, but to have an integrated system is really compelling. This article was reprinted with permission from Yardi Breeze.
PRESSMASTER/ADOBE STOCK
Moving Your Property Management Program to the Cloud
Are customers more concerned with saving more money or being able to do more with the software?
