RE/MAX Preferred 2011 Membership Guide

Page 1

Where the Minimum Standard is Excellence

West Chester

Newtown Square


THANK YOU

T

hank you for inquiring about RE/MAX Preferred. Our first office opened in 1994 and since then we have slowly and consistently grown to become one of the strongest and most competitive real estate firms in the area. We attribute this success to the quality and dedication of our agents. At RE/MAX Preferred we demonstrate our commitment to our team members by offering the best technology, career coaching, management, and education. By doing so our agents continue to thrive in their lives and businesses no matter what the market conditions. We display our commitment to the community by posturing our firm as a leader in charitable initiatives and neighborhood involvement. Our minimum standard is excellence. To achieve this goal our firm demands that every team member give it their all. There is no second best in our world as mediocrity is never an option. If you are committed to real estate as a career and you believe that by surrounding yourself by the best you elevate your game, then you belong at RE/MAX Preferred.

Mike Santoleri & Michael D’Adamo

www.WeSellHomes.com


History & Growth of RE/MAX Preferred & RE/MAX International


The RE/MAX Preferred Story When Jim Beirne, with sale signs, integrity, and dedication in hand, opened the doors of Aron-Drex Realty (named for the trolley stops of Aronimink & Drexel Hill) back in 1945, he probably didn't know he was creating a long standing real estate tradition. In 1989, Jim established the first RE/MAX office in Delaware County, RE/MAX Aron-Drex. In 1994 he passed the torch on to his son, Dan, and partners, Michael D’Adamo and Michael Santoleri. While the new partners changed the company name to RE/MAX Preferred, and relocated to Newtown Square, they continued the standards and impeccable reputation that Jim Beirne had achieved. RE/MAX Preferred's relocation to Newtown Square was to geographically locate itself in such a manner as to allow the real estate professionals in the office to service Delaware, Chester, & Montgomery Counties. In addition, the move made it more convenient for our Delaware and New Jersey licensed agents to quickly access those states. RE/MAX Preferred’s offices are “state-of-the-art,” providing every training, marketing, advertising, research, and technology tool available, to effectively serve its customers, clients, and agents. At the turn of the century, because of lifestyle changes, Dan Beirne moved on to other areas of the Real Estate industry, giving Mike & Mike the opportunity to carry on the tradition. Under the new owners' leadership, the office has grown from 9 agents in 1994 to 29 agents in 2003, to 71 agents and two locations in 2008. That's 156 consecutive months of growth, with plans to continue this success by associating with the best and most productive agents in the business.

Your Life. Your Business. Your Way.


About RE/MAX International

Real Estate Revolution •

1973 Tired of handing over 50% of his commission to his broker, Dave Liniger, a young real estate agent started a company where the agent collected 100% of the commission and paid the brokerage only for the cost of services received. RE/MAX was born.

1978 RE/MAX added its 100th office and 1,000th associate 1988 RE/MAX became the largest real estate company in Canada, Mexico and the Caribbean

• •

1995 RE/MAX expanded into South Africa, Europe and Israel 1996 RE/MAX was the recipient of Income Magazine’s first Franchise Award; expansion continued to Central America and Australia; by the end of the year RE/MAX had offices in 20 countries spanning 5 continents

Every month of every year for 32 years, RE/MAX has grown

2006 RE/MAX is THE real estate name in 63 countries Over 89,000 agents, one by one, have realized RE/MAX offers them all they need for a great career in real estate

Your Life. Your Business. Your Way.


www.WeSellHomes.com


How Do We Stack Up? Are there firms larger than RE/MAX in agent count? Yes. That is because RE/MAX is committed to adding career agents who have a passion for real estate. RE/MAX is not for every agent; it’s for agents who want to be the best.

The Real Leader… RE/MAX • • • • • • • • •

RE/MAX ranked Top Real Estate Franchise for 6 consecutive years by Entrepreneur Magazine. RE/MAX closes more transactions than any other firm, regardless of size. RE/MAX has agent productivity 2 times greater than other firms. The average RE/MAX agent has more than 14 years of experience. RE/MAX agents hold more professional designations than any other company. RE/MAX has over 2 million visitors each month to REMAX.com, far exceeding KW.com, Century21.com, NEMoves.com and others. RE/MAX has a 58% share of voice in national advertising. When was the last time KW or Century 21 advertised nationally? RE/MAX educates its agents with the only satellite network in the industry. We have our own station on Dish Network. RE/MAX is found in more than 85 countries.

We are not about quantity of agents… we are about quality of team members.

Your Life. Your Business. Your Way!


RE/MAX INTERNATIONAL – 85 Countries Over 6,244 offices - 89,000 Sales Associates & counting

RE/MAX in Southeastern PA, DE, NJ 5488 Associates 343 Offices

RE/MAX Preferred 2 offices in the Delaware Valley 68 Real Estate Professionals and growing. . . . .

Experience the POWER of the Leader,

Working for YOU!

www.WeSellHomes.com


RE/MAX International Marketing & Advertising Training & Education Technology Brand Awareness Community Involvement The RE/MAX Collection RE/MAX Commercial


RE/MAX dominates the competition in national TV and radio advertising

www.WeSellHomes.com


We take an active position on helping team members generate more business. Let’s look at how we do this.

RE/MAX represents approximately 58% of all national real estate advertising. Century 21 announced in 2009 they have eliminated all such national exposure.

Why is this important? . . . . .

Your Life. Your Business. Your Way!


. . . . . . . . . Because all RE/MAX national advertising leads consumers to REMAX.com and then to our team members through our company website www.WeSellHomes.com.

Visit http://workingforyou.remax.com and see how many hits we are receiving right NOW!

Your Life. Your Business. Your Way!


RE/MAX University has hundreds of sales, motivational, and coaching programs which agents access through RE/MAX Mainstreet 24 hours a day. Agents may become accredited through many of the classes. All training materials can be printed right at your desk. RE/MAX University is the crème de la crème of educational forums. Check out some of these programs…

David Knox

Judy LaDeur

Valuing Short Sales Tracking Leads Distressed Property Introduction Preventing Foreclosure Harnessing The Brand Compelling Prospects to Call You Building a Referral Business Power of Pre Listing Pop By Presence The 7 Types of Teams When Sellers Want to Overprice, Outwit, & Outplay the Competition Turning Objections into Sales And Hundreds More!

Also Watch Hours of Instruction by Coaching Greats

Mark Leader

Howard Brinton Brian Buffini David Knox Mark Leader Judy LaDeur Richard Robbins Craig Proctor Jean Chatzky

Craig Proctor

www.WeSellHomes.com


Marketing In a challenging market, it’s extremely important that agents understand how to market themselves and market their listings. RE/MAX Preferred is at the forefront of marketing expertise.

There are more than 1500 customized marketing materials available to all RE/MAX associates on the RE/MAX Design Center, and they are FREE!

Flyers Postcards Listing Sheets Brochures Monthly Newsletters Web Commercials Virtual Tours

www.WeSellHomes.com


www.WeSellHomes.com


RE/MAX Associates have raised more than $100 Million for CMN! Miracle Home Program • Pledge donations per transaction or annually • Sign riders identify listings as Miracle Homes • Certificate sent to buyer or seller on your behalf

Miracle Office Program • Everyone in your RE/MAX office regularly donates to Children’s Miracle Network • Renewed annually

Honor Card • Your client will receive a card notifying them that a donation has been made to

CMN on their behalf when you donate $25 of your commission to CMN

Co-sponsor of the Komen Race for the Cure Survivor Recognition Program Race for the Cure has raised more than $240 Million for research since 1982 Downloadable Services • • • •

Schedule of Komen Races Ribbon graphics Information on RE/MAX involvement Add reminder service to your website

Tour For The Troops • •

Fisher House Sentinels of Freedom

CNN Warrior One Hummer Auto Shows, Air Shows, Veterans’ Events

www.WeSellHomes.com


Looking to Specialize?

www.WeSellHomes.com


• • • • • •

1978 First Balloon Albuquerque Hot Air Balloon Festival Over 100 Balloons The day you join—the world knows your name Brand bigger than its industry One of the top ten most recognized brands/logos

www.WeSellHomes.com


RE/MAX Preferred Meet Our Agents & Staff Training & Education Technology What We Do That’s Different Affiliated Partners The RE/MAX Preferred Charity/Scholarship Fund


Meet Our Team Mark Boudrie Office Direct: 484-356-2971 MarcBSells@gmail.com

Jim Davison Office Direct: 484-356-2962 dmpublic8@netzero.net

Joined RE/MAX: 2010

Joined RE/MAX: 2002

Bill & Nancy Buchanan Office Direct: 610-325-4868 Bill@BillBuchanan.com

Matt DeNucci Office Direct: 215-479-2037 MDeNucci@comcast.net

Joined RE/MAX: 2001, 2005

Joined RE/MAX: 2005

Andy Chapis Office Direct: 610-431-6690 AChapis@remax.net

Jackie DiAntonio Office Direct: 484-356-2968 JDiAntonio@verizon.net

Joined RE/MAX: 1995

Joined RE/MAX: 2004

Mike Citrenbaum Office Direct: 610-325-4867 MikeC@remax.net

Chuck Dougherty Office Direct: 610-325-4107 ChuckSold@verizon.net

Joined RE/MAX: 2000

Joined RE/MAX: 1992

Christine Clark Office Direct: 610-848-6180 ChristineClarkHomes@gmail.com

Charlie Driscoll Office Direct: 610-848-4203 Crridcoll@aol.com

Joined RE/MAX: 2009

Joined RE/MAX: 1993

Bev Compton Office Direct: 610-620-3108 BevCompton@verizon.net

Jaya Duraisamy Office Direct: 610-220-8433 Jaya.Duraisamy@yahoo.com

Joined RE/MAX: 2008

Joined RE/MAX: 2010

Adrienne Cordova Office Direct: 610-848-6221 AdrCordova@aol.com

Liz Facenda Office Direct: 484-356-2967 LizFacenda@comcast.net

Joined RE/MAX: 2005

Joined RE/MAX: 2005

Kevin Davis Office Direct: 610-848-6187 KevinDavis@remax.net

Alison Faga Office Direct: 610-909-6643 Alison.Faga@gmail.com

Joined RE/MAX: 2002

Joined RE/MAX: 2010

Please feel free to contact any of our agents regarding their experience here at RE/MAX Preferred


Meet Our Team Jeanne Ferreri Office Direct: 484-356-2961 JMFerreri@comcast.net

Nicole Gross Office Direct: 610-848-6001 NicoleSellsForU@aol.com

Joined RE/MAX: 2005

Joined RE/MAX: 2002

Shana Foody Office Direct: 610-848-4220 SFoody@remax.net

Steve Gross Office Direct: 610-848-6004 Steve@SteveSellsIt4U.com

Joined RE/MAX: 2008

Joined RE/MAX: 1999

Julie Franklin Office Direct: 610-848-6237 JulieFranklin@comcast.net

John Jam Office Direct: 610-235-4400 RealtorJohnJam@msn.com

Joined RE/MAX: 2002

Joined RE/MAX: 2011

Jane Gallagher Office Direct: 610-848-6232 JaneGallagher924@hotmail.com

Brian Kane Office Direct: 610-325-4108 BrianKane1@aol.com

Joined RE/MAX: 2004

Joined RE/MAX: 1997

Marc Giosa Office Direct: 610-848-6222 Marc@MarcGiosa.com

Helen Keech Office Direct: 610-325-4104 HelenKeech@remax.net

Joined RE/MAX: 2007

Joined RE/MAX: 1986

Marty Godfrey Office Direct: 610-848-6229 MGodfrey4@yahoo.com

Nancy Lauro Office Direct: 610-325-3390 NancyLauro@aol.com

Joined RE/MAX: 2004

Joined RE/MAX: 1994

Janice Goldhorn-Geraghty Office Direct: 610-848-6185 JaniceGeraghty@aol.com

Charlie Lillicrapp Office Direct: 610-848-6226 CLillicrapp@aol.com

Joined RE/MAX: 2006

Joined RE/MAX: 1997

Ed Graham Office Direct: 610-209-2221 EddGrm@aol.com

Susan Mangigian Office Direct: 484-356-2965 SusanMangigian@verizon.net

Joined RE/MAX: 2005

Joined RE/MAX: 1995

Please feel free to contact any of our agents regarding their experience here at RE/MAX Preferred


Meet Our Team Andy Mariano Office Direct: 484-433-1179 Andy@AndyMariano.com

Gus Nikolos Office Direct: 610-848-6224 Gus@VIPhomecenter.net

Joined RE/MAX: 2002

Joined RE/MAX: 2011

Guy Matteo Office Direct: 610-325-4109 GuyMatteo@aol.com

Theresa O’Donnell Office Direct: 610-325-4106 TheresaLODonnell@aol.com

Joined RE/MAX: 1997

Joined RE/MAX: 2005

Frank May Office Direct: 610-848-6002 FrankMay@remax.net

Alan Oliver Office Direct: 484-356-2963 ADO535@juno.com

Joined RE/MAX: 2002

Joined RE/MAX: 2005

Diane McRipley Office Direct: 610-848-6228 DMMcRipley@aol.com

George Palomba Office Direct: 610-848-6230 GeorgePalomba@gmail.com

Joined RE/MAX: 1993

Joined RE/MAX: 1997

Rosemary Morgan-Malseed Office Direct: 610-738-0792 Rosemary@RosemaryMM.com

Karen Penater Office Direct: 610-848-6184 RickPenater@gmail.com

Joined RE/MAX: 1998

Joined RE/MAX: 2009

Leann Murphy Office Direct: 484-356-2966 LeannM459@aol.com

Rick Penater Office Direct: 610-848-6184 RickPenater@gmail.com

Joined RE/MAX: 1992

Joined RE/MAX: 2009

Matt Murphy Office Direct: 610-462-5818 MMurphy004@gmail.com

Mary Quain Office Direct: 610-848-6181 MaryQuain1@gmail.com

Joined RE/MAX: 2008

Joined RE/MAX: 2009

Chris Nast Office Direct: 610-325-4111 ChrisNast@realtor.com

Mary Ricciardi Office Direct: 610-848-6231 MaryRicciardi@remax.net

Joined RE/MAX: 1998

Joined RE/MAX: 2002

Please feel free to contact any of our agents regarding their experience here at RE/MAX Preferred


Meet Our Team Mike Ross Office Direct: 484-356-2969 MichaelJRoss@remax.net

Diane Tuppeny-Hess Office Direct: 610-348-4623 DianeTuppenyHess@comcast.net

Joined RE/MAX: 2005

Joined RE/MAX: 2008

Jennifer Ryal Office Direct: 610-551-0792 JenniferRyal@comcast.net

Danielle Verdes Office Direct: 484-356-2960 DVerdes@remax.net

Joined RE/MAX: 2010

Joined RE/MAX: 2005

Jim Ryal Office Direct: 610-636-7471 JamesRyal@comcast.net

Vickie Wheeler Office Direct: 610-368-0325 Vickie@VickieLWheeler.com

Joined RE/MAX: 2010

Joined RE/MAX: 2011

Lee Ann Salerno Office Direct: 610-348-8828 LeeAnnCares@aol.com

Mike White Office Direct: 610-848-6183 MPWhite97@yahoo.com

Joined RE/MAX: 1998

Joined RE/MAX: 2008

Annette Sexton Office Direct: 610-639-1400 AMSexton@ymail.com

Kathleen Wilkin Office Direct: 610-848-6233 Kathgraph@aol.com

Joined RE/MAX: 2009

Joined RE/MAX: 2002

David Stilwell Office Direct: 484-356-2959 David@DavidStilwell.com

Eileen Williams Office Direct: 610-848-6192 EB.Williams1@verizon.net

Joined RE/MAX: 1992

Joined RE/MAX: 2006

Please feel free to contact any of our agents regarding their experience here at RE/MAX Preferred


I was with one of the area’s largest real estate companies for many years. I decided to make the switch to RE/MAX Preferred. Besides making absolute financial sense, I was amazed at the office appearance, very professional staff and meeting rooms. The office constantly has ongoing training, and is on top of the latest technology. The Brokers are very involved and available to help. My business continues to grow. I would highly suggest speaking with RE/MAX Preferred. One of the best decisions I have made in my real estate career! Marc Giosa—Formerly with Century 21

If you are looking for the BEST support team, knowledgeable, helpful staff and the most friendly top-notch PROFESSIONAL agents in the business, you'll join our office. The Mikes are always available to help. Krissi provides the latest technology training and support. She and our office staff are always there to lend a helping hand. RE/MAX Preferred has the reputation in the real estate industry of being the most cooperative and professional company in our marketplace. I am proud to be a part of that team. I have been with this office for my entire 27 year career and wouldn't think of working anywhere else.

Helen Keech—Lifetime Re/Max Professional

Our technological resources are beyond advanced giving us quite an edge, two offices make things very convenient for working in multiple counties, you are always up to speed on what is going on in the market with amazing training sessions and most of all you are never alone! Personally working from a home office, I am not at a loss whatsoever because our staff makes sure every bit of information/ resources needed are always intertwined amongst everyone- even if you're at home. RE/MAX Preferred is a family of knowledgeable Realtors/staff that continues to grow and support one another in our unending success.

Danielle Verdes—Licensed in 2005

www. We SellHomes.com


I have been in the real estate business for almost 25 years. In January, 2008, I formed a team with Matt, my son, who is an experienced Realtor in his own right, having been a Realtor at the Jersey Shore prior to joining me at RE/MAX Preferred. I was with two other RE/MAX offices prior to joining Mike D’Adamo and Mike Santoleri at RE/ MAX Preferred and I can honestly say that RE/MAX Preferred is the best place I’ve ever worked! Mike and Mike have been able to provide the perfect balance of hands-off management, which allows us to make our own business decisions, and support to us when we need Broker guidance. Our office is well equipped with everything from our executive conference room to high quality color copier, enabling us to project the professional image critical to our success. We can’t imagine working anywhere else! Leann & Matt Murphy - Newly Formed RE/MAX Team

In 1997, after 13 years with a smaller family firm, I decided to grow my business by joining a larger firm with a professional name brand. I interviewed a few companies in the area, and decided to choose RE/MAX Preferred. Some of the main reasons I chose RE/MAX Preferred was their advancement in technology and the excellent support staff that I desired in order to take my business to the next level. I also appreciate the opportunity to be my own boss and advance my entrepreneurial business approach to this profession. Since joining Re/Max Preferred my income has tripled consistently on a yearly basis, and the real estate profession has become fun again. Now that I have two RE/MAX offices to utilize in two different counties, my geographic horizons have expanded with great convenience. Brian Kane—Formerly with Carr Real Estate Past President of Suburban West Realtor Association

"Having just completed my first year at RE/MAX Preferred, I can sum up my experience in one word - OUTSTANDING! RE/MAX Preferred has provided me all the tools needed to succeed in this challenging real estate market. The winning combination of two accessible, expert Broker-Managers, an exceptional dedicated Technology Director, the helpful Office Manager, on-site supportive Title & Mortgage representatives, two locations to better serve my clients, along with..... the powerful RE/MAX brand, web presence and tools..... has enabled me to grow my business and provide higher levels of service to my clients. While many real estate offices are downsizing in this difficult economy, it's easy to see why the RE/MAX "Preferred" Team is growing!"

Christine Clark, Team Leader- Former agent Long & Foster


What else do they do? Besides being outstanding Realtors, here are some of the things our agents do outside of the office •

Meals on Wheels

Camping

Girl Scouts

Race Car Enthusiast

Traveling

Recycling

Hockey Fan

Eagle Scouts

Band Members

Kayaking

Sports Photography

Salsa Dancing

Boy Scouts

Artists

Horseback Riding

Zip-line

Bartending

Skiing

Dog Lovers

Grandparents

Late Model Cars

Gardening

Phillies Fan

Distance Running

Studying Laws of Attraction

Soccer Coach

Home Design

Catering

Teachers

Theatre Enthusiasts

Boaters

Builders

Golfers

Jazz

Jazzercise

Writers & Authors

Rotary

Le-Tip

Investing

Card Playing

Football Coach

Politics

Deli Owners

Wine Connoisseurs

Water Skiing

and here are some of the Real Estate related functions/activities/designations of our agents . . .

2 past Presidents of Suburban West Realtors Association

2011 PAR President & 2010 Treasurer

6 current & former Polley & SWRA educators

2 representatives on the Suburban West Liaison Committee

2 active members of the SWRA grievance committee

Suburban West Realtors Association board members

2 Brian Buffini Certified Mentors

Designations Associate Brokers ABR CSR GRI ePro ASP CSP ERC SRES CDPE CRB SRS CSM

18 21 6 12 2 3 7 1 3 9 1 2 3


TRAINING CENTER ~ TECH Thursdays!

Every Thursday morning at 10am RE/MAX Preferred hosts a Technology Training session. We send a list of upcoming training events every week. Topics Include: Microsoft Excel, Publisher, Word Single Property Websites Trend, Realtor.com, Postlets RE/MAX Design Center RealQuest, Toolkit CMA, Realfast2Go Organizing and backing up your data Blogging Pictures, Videos, and Web Commercials

Your Life. Your Business. Your Way!


TRAINING CENTER

Great agents thrive when they have constant opportunity to learn. Every month new classes are introduced giving our agents the ability to find innovative ways to remain competitive in the marketplace.

On a daily basis our agents login to the RE/MAX Preferred Members Only site to see what is being offered next. We have monthly classes on subjects such as: Business Plan & Goal Setting for 2011 Facebook, Twitter, and LinkedIn for Realtors How to Negotiate Short Sales Certified Distressed Property Expert Designation The Who, What, When & Where of 1031 Exchanges Where to Find Foreclosure Business How to Use Technology in Your Business The 30/30/30 New Agent Orientation Basic Leadstreet and Design Center Tactics How to Negotiate in a Tough Market Expired to Hired - Finding and Converting Expireds FSBO 101 The Power of Pre-Listing Talking TEAM - Taking Your Business to the Next Level Business Planning Basics

Your Life. Your Business. Your Way!


Team

Monthly RE/MAX Preferred Sales Rally Once a month our meetings are at a local restaurant. They are informative and educational. We bring up to date information about the market. We bring interesting speakers. We educate you on the most sophisticated technology. Have you ever been surrounded by more than 60 of the most positive, ambitious, skilled real estate agents in the world? The answer is NO unless you’ve been to the RE/MAX Preferred monthly sales rally. Stop by some time. It’s open to all agents from all firms.

That’s the POWER of TEAM!

Your Life. Your Business. Your Way!


SOLD! The most lucrative way in which we help you generate leads is with your name and your sign. Every sign, advertising, and personal marketing call goes to you. If you were a seller, who would you want handling every inquiry on your home? An up-time agent, a new agent, or an agent with a similarly priced property? NO. Sellers want YOU, the agent with the most experience and most knowledge handling their potential buyers.

Your Life. Your Business. Your Way!


Brain-Storming The biggest asset we have at RE/MAX Preferred is our people. We are successful as a group because we all do our part as individuals to help each other grow. The team concept is entwined in everything that we do. Let’s look at some examples of this.

Once a month our agents participate in a S.W.A.T. Tour (Still Without A Taker). We meet at 10:00 AM, we get all of our S.W.A.T. Team Members in our vehicles and we head out to tour approximately 2-8 of our listings. At each property every agent fills out a detailed marketing profile about that home. At the conclusion of the tour we have a 30 minute debriefing (usually over lunch) where we discuss each property and the listing agent receives concrete, handwritten, constructive feedback on how to get the property SOLD.

Your Life. Your Business. Your Way!


Professional Office & Training Staff Full Time Technology Manager • One-on-one training • Small group weekly training sessions on Software, Internet, Social Networking • RE/MAX Mainstreet • Monthly office session Full Time Office Manager & Bookkeeper • Office Orientation • License Renewal • Trend Liaison Full Time Education Director • Monthly Speakers & Trainers • Continuing Education programs taught on-site • Interaction with RSN & REMAX University • Hands-on training for Short Sales & Foreclosures • Monthly webinars on current topics

Professional Office & Support Staff Our Creators of “First Impressions” As such, much time and training is spent on making sure our Administrative Staff is punctual, capable, determined, positive and pleasant. What they Do For You Reception area staffed 7 days a week Agent assist with mailers & flyers Answer phones Input listings to MLS Prepare listing sheets Input listings into Members Only site Coordinate mailings/copies Prepare fact sheets Direct sign calls to listing agents Coordinate Opportunity Time calls Keep stock of all supplies & walk-ins

www.WeSellHomes.com


Six Dell Computers available for agents’ use in the Newtown Square office; Four Dell Computers available for use in the West Chester office

Konica Minolta BizHub C451 Multi-Function Full Color Printer/Scanner/Fax in each office, for professional brochures and highlight sheets, and allows for scanning documents direct to email and faxing

Three network printers in Newtown Square; Two in West Chester

High speed T-1 internet access in each location

ROKU Box hook-ups at both locations for On Demand Training

State of the art phone systems in each office—Vertical Networks Instant Office Phone/ Voicemail System in Newtown Square; Avaya IP Office Phone/Voicemail System in West Chester

Kyocera FS3900DN in each office serves as a network printer for all to utilize; KonicaMinolta KM-3050 Multi-Function Copier also in the Newtown Square office serves as a network printer, high speed copier and allows for scanning documents direct to email

In-house Title Companies underwritten by LandAmerica Commonwealth Newtown Square Office—Aronimink Abstract Corporation West Chester Office—Settlement Services of PA

In-house Mortgage Company in each location—Wells Fargo Home Mortgage

Real Estate Software available on all PCs

RealFast—Real Estate Forms Software; RealFast2Go—Web-based Real Estate Forms Program to access your forms from any location

RealQuest—Tax Map Web-based Program

Microsoft Word, Excel, PowerPoint and Publisher on each computer

RE/MAX Store—PAR forms, stationery, office supplies & more

ToolKitCMA Program available

Multi-State Licensure • • • • • •

Our Company is licensed in both Pennsylvania and Delaware We have 8 Agents licensed in Delaware Agent Bill Buchanan is a RE/MAX Broker/Owner in New Jersey We have 7 Agents licensed in New Jersey & a sister office in Seal Isle City, NJ Agents licensed in Florida, North Carolina and Colorado


Here is a quick list of other things we have introduced to our office over the years that sets us apart from other real estate companies: Great new listing! ~ Daily Hot Sheets Under contract? Congrats! ~ Friday Pendings Stop in any time ~ Broker Open Door Policy Thank you Thank you Thank you ~ Agent Appreciation Parties Time for a break ~ Happy Hours (Thirsty Thursdays!) It’s your birthday! Let’s celebrate ~ Monthly Birthday Lunches Start the week off right ~ Motivational Monday Email Let’s do lunch. ~ Brainstorming Sessions Tell us what you really think ~ Agent Advisory Board You give $5 and we’ll match it ~ RE/MAX Preferred Charity Fund I’m lost in this Virtual World ~ Ask The Technology Director Who, what, where, why, when? ~ Full Time Office Manager Show & Tell~ Share Your Successes at Sales Rally Stand up and take a bow ~ Agent Anniversary Recognition Jump start your business ~ Brian Buffini’s 100 Days of Greatness Need some quality time? ~ One-on-one with the Mike’s Thank you for being a friend ~ Agent Needs Help Email Notices Best Brainstorming Around ~ Round Table Seminars


We also have our own RE/MAX Preferred

“MEMBERS ONLY SITE” AGENTS USE THE MEMBERS ONLY SITE TO: - Print Listing Sheets - Access PA & DE Real Estate Forms - Print RE/MAX Preferred Marketing Materials - Access the RE/MAX Preferred Toolbox - Send Blast emails to other agents in the office - Read training calendar for upcoming events

Coming Attractions in 2011 Warm Greeting Campaign Complaint Free World Book of the Month Club Coaching and Career Assistance Center & Newsletter Round Table Discussion Sessions


Meet the rest of the Family…

Settlement Services of Pennsylvania

As much as we are proud of what we’ve built at RE/MAX Preferred, we are equally proud of the mortgage, title and legal services offered

Affiliated Partners

Eshowings Appointment Center Aronimink Abstract Corporation Settlement Services of PA Wells Fargo Home Mortgage Reliance Network – Websites Ward & Taylor, LLC Dell Computers Toolkit CMA RealQuest ~ Tax Mapping Buffini & Company P3 Coaching


Charity Fund


Excellence The Minimum Standard RE/MAX Preferred is a company in which we are all proud to be members. This organization was built on a solid foundation of good, honest, driven, career real estate agents who had a dream and an interest in working as a team to help each other thrive and to provide unequaled service to families making the biggest move of their lives. There is a famous quote which says, “If you love what you do, you will never work a day in your life.” We are fortunate in that we have fostered a culture where not one team member comes to work. We simply love what we do and we all come to ensure that the dream of homeownership is within the grasp of every single person in our community. That’s the mission of RE/MAX Preferred… that’s who we are and that is why our minimum standard is excellence. We look forward to building a long lasting real estate career with you.

Mike Santoleri & Michael D’Adamo Mike Santoleri

Michael D’Adamo

Broker/Partner Office: 610-325-4114 Cell: 610-304-0565 Email: MSantoleri@remax.net

Broker/Partner Office: 610-325-4110 Cell: 610-420-6678 Email: MDAdamo@remax.net

Krissi Pearse

Carol Corey

Technology Director Office: 610-848-6223 Cell: 610-608-1143 Email: KrissiPearse@comcast.net

Office Manager Office: 610-848-6189 Cell: 610-299-5320 Email: CarolCorey1001@comcast.net

For an unbiased opinion of the culture, support, technology, training, or anything at all, we encourage you to contact any of our team members. They are our biggest advocates.


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