Daon: Sponsored Feature
We created VeriFLY to solve a much broader problem than COVID—how to remove the total burden of physical travel documents. 73
Have we seen the beginning of the end of Digital Health Credentials? Many of our airlines, cruise lines, and hotel partners still have a requirement to check health credentials. Not all countries in the world apply the same COVID rules, and many apply one set of rules for returning nationals and another for visitors. In all likelihood, checking for vaccinations, up-to-date boosters, and other health credentials will remain an on-again-off-again obligation for airlines for the foreseeable future. As a result, some of our airline partners have used VeriFLY to make digital credentialing a standard part of their passenger processing, with the ability to dial up or down the use of
airlines.iata.org
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those credentials, depending on a destination’s specific requirements. Thanks to that flexibility, those partners were able to respond in real time to unexpected outbreaks like the Omicron surge. By keeping their infrastructure active, they can protect themselves from painful operational disruptions in the near or distant future. What’s next for VeriFLY? Right now, we’re investing even more in our artificial intelligence (AI) and machine learning (ML) capabilities, which have proven to significantly drive down costs and spur operational efficiencies. Already, some of our airline partners have seen up to a 30%
reduction in costs and 45% faster processing times. These are outcomes that really drive margins and tangible value for our partners, so we’re keenly focused on AI/ML innovation. We’re also planning to roll-out a new set of features later this year, many of them in line with the aspirations of IATA’s Digital ID initiatives. Our aim is to continue breaking down silos so that passengers can share data across their entire travel journey, and not just at one or two stops along the way. As an industry, travel is still only scratching the surface of what’s possible through digital transformation, and we’re proud to continue working alongside our innovative, passionate airline partners to imagine, design, and deliver the faster, smarter, more seamless travel experiences of tomorrow. VeriFLY by Daon is used by major airlines, cruise lines, hotels, and other businesses, including American Airlines, British Airways, Aer Lingus, Japan Airlines, Carnival Cruise Lines, Holland America Line, Viking Cruises, Hyatt Hotels & Resorts, and many others. For more information, visit www.daon.com/verifly
2022 – 02 Airlines
24/05/2022 17:00