New York Smart CEO July 2013

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Special Advertising Section

JG Black Book 594 Broadway, Suite 1001, New York, NY 10012 (212) 967-5895 www.jgblackbook.com

Jena Gardner, President and CEO

Giving Destinations a Voice

JG Black Book champions the independent travel experience About the company JG Black Book is an international branding, public relations and marketing agency for the hospitality and tourism industry. A one-stop resource for generating exposure, building networks and increasing sales, our team has led innovative strategic campaigns for more than 125 of the world’s most celebrated travel brands. Our focus — and passion — is to support companies that offer the authentic and meaningful experiences travelers truly hunger for. Our clients — top hotels, tour operators, cruises and tourism boards — come to us because we understand that many of

the world’s best travel companies don’t have access to the tools, resources and advocates necessary for them to succeed in a landscape that is constantly evolving. While they remain the true treasures of the industry, it can be difficult for them to gain traction against larger, more well-known competitors. Industry: Travel and tourism In a nutshell: JG Black Book is an international branding, public relations and marketing agency for the hospitality and tourism industry.

Some firms specialize in public relations. Other firms specialize in marketing. We specialize in results. Our integrated services model was designed to maximize the impact our clients can have in this ultra-competitive marketplace. And we have the expertise and connections necessary to deliver.

Year founded: 2002

Juran Global 900 Main Street South, Suite 100, Southbury, CT 06488 (800) 338-7726; (203) 267-3445 www.juran.com

Juran Global

Joseph A. DeFeo, President and CEO

Trusted advisers to attain world-class performance About the company Today Joseph A. DeFeo, CEO and author, leads Juran Global and provides professional services globally. Founded in 1979 by Dr. Joseph M. Juran, quality guru and well-known authority, the company’s mission was to provide research and pragmatic solutions to enable organizations learn the methods for managing quality to achieve business results. The firm is known worldwide for its publications, consulting, training and certification to improve product and service quality, streamline business processes, reduce costs and increase global competitiveness. Juran’s expertise includes strategic alignment and deployment of transformation programs, Lean and Six

Sigma, business process management, quality by design, employee engagement and change management. Juran provides on-site assessment, training and consulting services, as well as web-based services.

Industry: Business improvement consulting In a nutshell: Juran Global’s mission is to create value for clients and society with superior quality and sustainable results. Year founded: 1979

Juran Global specializes in many industries such as healthcare, manufacturing, retail and service organizations. Juran covers the globe with full-time staff in international offices, as well as partners, to continually provide the best practice tools, methods and technology at the right time, in the right way. With deep roots in business improvement, Juran is the go-to firm to work with on your path towards performance excellence and becoming world-class.

www. s m a rtc e o . c o m

J une/ J uly 2013

New Yor k Smar t CEO

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