separate problem parcels from all the rest, by highest to lowest value, by relative, expected delivery date and real-time.
Solution Use transportation management software that can track parcels from all the carriers you use on one, convenient, online, real-time dashboard. It must be able to sort by: Date range Value Range Delivered Status En Route Status Exception Status Expected Delivery Date The system should compute the correct expected delivery regardless of whether the parcels are traveling overnight, 2-Day, 3-Day, ground or internationally and automatically measure exceptions against carrier expectations to give you (and your recipients) critical pre-alerts with embedded response options. With a tool like this, you can ignore the vast majority of parcels that are on track and concentrate only on the few that need your immediate attention. Your losses and labor costs will go down and your customer satisfaction will go up.
inventory system, type it into your shipping system, and then type the shipping cost and tracking number into your accounting software, your labor is costing you more than what the “free” system gets you.
Solution Use transportation management software that integrates to your inventory and accounting software. You will pull data from your inventory into the shipping program and push the results back into your software — automatically. If you produce picktickets with barcoded labels, you can use barcode scanners to read pick-ticket barcodes and automatically produce a label from them. This will eliminate human error, save time and give far superior customer service.
JAMES MOSELEY is President/CEO, TransGuardian, Inc. Visit www.transguardian.com or email jim@transguardian.com for more information, or call (877)570-SHIP (7447).
Integrate Sales, Inventory, Accounting and Shipping Software Some carriers give you “free” computer shipping systems. The problem is, you may end up with multiple systems and three times the labor. If you have to print information from your
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