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SEPTEMBER - OCTOBER 2021 MailingSystemsTechnology.com

INDUSTRY SURVEY RESULTS, PART ONE PAGE 14

PRICE INCREASES, CHANGES TO SERVICE STANDARDS AND PERFORMANCE, AND MORE: WHAT LIES AHEAD FOR THE MAILING INDUSTRY. PAGE 22

YOU GOT NEW CUSTOMERS DURING THE PANDEMIC: HERE’S HOW YOU KEEP THEM. PAGE 26

HOW TO INCORPORATE ALL THE ELEMENTS OF AN ENGAGING PIECE OF MAIL. PAGE 8

A O T D R GUE A RW LLEA O F CO