Education Is Key Mail center managers like to stay abreast of changing rules and regulations in our industry, as well as gather information needed to run their center most effectively. Here are the top six ways they’re meeting their educational needs:
Local PCC conferences/meetings: 45% National Postal Forum: 21% Other non-mailing national conferences (i.e. management training courses): 13% Vendor’s user conference: 13% On-site continuing education classes: 13% Online continuing education classes: 13%
Ten percent of respondents said that there was no training this year due to budget cutbacks, 10% couldn’t find the time to attend (not surprising, considering that many are working extra hours), and 14% felt that no training was needed this year. A surprising three percent of respondents said that training was not allowed for mail center managers; while that is a small number, the thought that no training is allowed for members of a certain career field is unusual. As we look toward 2013, only 34% say that managers are scheduled to attend national conferences in the next 12 months. Out of all the “no” respondents, the overwhelming majority had one common answer as to why, and it’s no surprise: there’s no money in the budget.
SupErviSorS Do our respondents’ organizations have supervisors?
The Demographics:
58%
48% 52%
Yes
MALE
42% FEMALE
No
Certification Tally: This is an interesting segment of our survey results. The certification numbers (especially for the USPS EMCMP and CMDSM) among supervisors are much greater than last year (CMM stayed fairly constant). Perhaps, even though managers often couldn’t find the time or the budget to attend training/certifications, their supervisors were able to?
uSpS EMCMp: 20%
CMDSM: 07%
A Look at Salaries The average supervisor salary is $38,500, with a breakdown as follows:
02%
Did you know?
15%
23
%
<$30,000 $30,000-$39,999 $40,000-$49,999
32% 28%
$50,000-$59,999 $60,000+
These numbers all stayed within a few percentage points of last year’s breakdown, so things seem to be fairly stable in that regard. 18
CMM: 04%
september - october 2012 a www.MailingSystemsTechnology.com
On average, each supervisor manages three full-time employees. Thirty-four percent of supervisors supervise other departments/functions, while 66% do not. The average years of employment for a mail center supervisor is 12.67.