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CONTACT INFO: COMPANY:

Smart Communications™ is the only provider of a cloud-based, next-generation customer communications platform. More than 500 global brands — many in the world’s most highly regulated industries — rely on Smart Communications to make multi-channel customer communications more meaningful and interactive across the entire lifecycle, while also helping them simplify their processes and operate more efficiently. This is what it means to scale the conversation. Smart Communications is headquartered in London and New York and serves its customers from offices located across North America, Europe, and Asia Pacific. The company offers a range of solutions including SmartCOMM™, SmartCOMM™ for Salesforce and SmartDX™. In July 2019, the company acquired global digital transformation software company, Intelledox to further enhance its leadership in customer experience-driven communications. To learn more, visit smartcommunications.com.

Smart Communications

PHONE:

800.986.6810

WEBSITE:

smartcommunications.com

EMAIL:

requests@smartcommunications.com

From James Brown, CEO of Smart Communications

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2019-20

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COMPANIES

EXECUTIVE PROFILE

To succeed in today’s customer-driven, digital world, enterprises must deliver personalized, relevant and interactive communications at scale. And to ensure an exceptional customer experience, these communications must be meaningful throughout the entire lifecycle. Smart Communications makes this possible via our modern, cloud-based platform and Conversation Cloud framework, which helps enterprises easily integrate our CCM tools with other key pieces of their technology ecosystem. This increases efficiency and provides a more complete view of each customer. And our recent acquisition of global digital transformation software company Intelledox, exponentially increased our ability to intelligently transform customer conversations. It’s an exciting development for businesses who are embracing digital transformation and the benefits a pure cloud solution can provide.