Copyright LCA Books
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DEBUT SELF HELP BOOK — BY ERIC ALAGAN
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Employee Capability Factor – Do you know what that means?
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How do you identify an employee’s Capability Factor, How do you determine your team’s Capability Factor, How do you maintain or better still improve your team’s Capability Factor.
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These are some of the questions that Staff Selection addresses.
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The book assumes no prior knowledge or training in Human Resource and takes you by the hand to develop your very own Human Resource Manual in the process of Staff Recruitment, Selection, Interview Techniques and Probation.
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The book is filled with dozens of worked examples, samples forms and letters that – all you have to do is to simply insert your company letterhead and use. There are models and tables that help to identify and evaluate not only the Hard Skills, but the elusive Soft Skills. What’s more, the models allow you to incorporate your opinions, values and views about what’s important to you – the employer. Get the best people – but what do you mean by best? How do you decide between loyalty and diligence, between punctuality and product knowledge, between a person who has great customer relations but makes many mistakes? The book allows you to compare durians with rambutans – your definition of best.
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