Cleaning & Maintenance February 2017

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The Cleaning Show 2017 03 Industry News

14-16 March 2017 • ExCel Exhibition Centre London

08 BICSc Comment 08 Making a Margin: a Contractor’s Blog 09 Clear Impressions By Grundon.

Full details and show preview are available on pages 18-30 of this issue. 10 Contracts

Sustainable Cleaning Products summit discusses green future

11 People

Sustainable Cleaning Products Summit, hosted reThe issues use LCA to create eco-friendly detergents. With concerns about sustainable sourcing of palm oil, Jescently in Paris, highlighted some of the sustainof consumer sica Custer from Fairtrade USA made the case ability shortcomings in the detergent and behaviour, green for sustainable coconut oil. The organisation is cleaning product industries. Summit participants called for greater attention to green formulations, sustainable creating sustainable supply chains for fairformulations, packaging and consumer bepackaging and social value trade coconut oil by working directly with growers in the Philippines. haviour. will be further explored in Ecover shared its experiences with metrics. The summit opened with an opening adthe next Sustainable According to Tom Domen, the company has ‘a dress by Professor Dr. Michael Braungart, Cleaning Products risk-based’ approach to using metrics. Its prico-founder of McDonough Braungart Design. orities are human health and environmental He said that if detergent companies were seriSummit, hosted in health when creating home care products. Dr. ous about sustainability, they need go beyond New York City on Nadereh Afsharmanesh from the American brand ‘efficiency thinking’ and incremental reductions in 2-3 May. Earth-Friendly Products said it has a similar approach impacts. He called for products to be designed so when designing its ecological products. The brand is carbon their materials can be re-used at the end of their lives. neutral, water neutral and zero waste. Method, Frosch, and Ecover were cited as examples of brands In a dedicated workshop, Peter Malaise of Meta.Consort following this ‘cradle-to-cradle’ design approach. Partnership discussed the thorny subject of sustainability in Jürgen Stichling from ThinkStep highlighted the importance detergents. He questioned the concept of sustainable of sustainability metrics. By undertaking life-cycle analysis (LCA), he showed how the carbon footprint of detergent raw Continued on Page 4. materials could be measured. He encouraged companies to

12 BCC Comment 14 Face to Face with David Green, Grundon Waste Management.

16 Special Report Step up to the plate.

18 Cleaning Show 2017 Preview 32 Feature Green Cleaning.

35 New Products l FEBRUARY 2017 l 3


Landmarc named ‘sustainable business of the year’ Landmarc Support Services has been named ‘sustainable business of the year’ and winner of the Energy Award at the Ministry of Defence Sanctuary Awards. The company is also part of the project team that won the Heritage Award for excellent collaborative working with veterans from Operation Nightingale and Help 4 Heroes in the recovery of artefacts and the protection of Netheravon Barrow - a scheduled monument on Salisbury Plain. The Sanctuary Awards are held each year to recognise and encourage initiatives that benefit wildlife, archaeology, environmental improvement or community awareness of conservation on MOD property. This year’s achievements recognise the close partnership between Landmarc and the Defence Infrastructure Organisation (DIO) to implement new energy efficiency upgrade projects at three camps in the east region of the defence

From left to right: Sustainability manager, Amanda Williams; project manager, Mark Manning; Mark Lancaster MP presenting the sustainable business award; programme manager, John Softley; and training area and facilities manager, Frank Cann. training estate, helping to save costs and increase energy resilience for the future. Overall the calculated savings for this project are 40,363kWh per year per building, giving a payback of around 7.5 years for the investment. For the 83 buildings across the three camps, this gives a total saving of

approximately 3,230,000kWh per year - the equivalent to around £296,000 per year in LPG costs. The award board was impressed by the project’s targeted but holistic approach to the energy and utility requirements of these rural training camps and the alignment with the MOD’s

Rentokil Initial raises £100,000 for charity Rentokil Initial has raised more than £100,000 for the company’s chosen charity, Malaria No More UK, in the past three years. The company and its employees achieved this milestone through a wide variety of events and fundraising activities - from marathons to car washes, challenges to car boot sales, and even a gruelling three-day cycle ride from the Rentokil Initial HQ in Camberley to Paris. Phill Wood, managing director, UK, Ireland, Baltics and rest of world, Rentokil Initial, said: “As a global leader in pest control and washroom hygiene, Malaria No More UK is an important organisation for Rentokil Initial to support. We are delighted to contribute to such a great cause and our colleagues look forward to taking part in further challenges in the future.” Malaria No More UK is part of the global effort to wipe out malaria and there has been phenomenal progress in recent years with deaths from malaria slashed by 60% since 2000. The charity works to save lives by building business partnerships, encouraging governments to place malaria at the top of their international development agendas, and through investing in lifesaving malaria control programmes in sub-Saharan Africa, currently in Kenya and Namibia.

strategic objectives as articulated in the Act and Evolve: Sustainable MOD Strategy and Greening Government Commitments. Mark Hill, deputy head of DIO service delivery, energy, utilities and sustainability, and Sanctuary Award judge, said: “This energy management project is a perfect ex-

ample of the MOD and its partners working together to create improvements that really do make a difference to our training estate. These measures may seem simple but the cost saving implications and the innovations that have been used can be used far and wide and the results are a clear indication of what can be achieved through collaborative working.” Mark Manning, project manager at Landmarc, said: “We are extremely proud to receive these prestigious awards. It is wonderful to win the energy category, but then to also achieve the sustainable business award is a fantastic testimony to the commitment of the team. Everyone at Landmarc is constantly working to ensure that the improvements and initiatives we undertake across the training estate really do make a difference, so to be recognised by these awards is the perfect accolade.”

Excellence award presented to Gateshead Council Gateshead Council has been recognised by the Association of Public Service Excellence (APSE), winning the best performing building cleaning service in the UK. The council’s cleaning service employs 526 people and works in schools, public buildings, housing associations, charities, and private businesses across Tyne and Wear. APSE awards recognise high quality frontline services delivered to local communities by local councils. Councillor Catherine Donovan, deputy leader of Gateshead Council, said: “We are incredibly proud of this award as our team delivers over 5500 hours of cleaning services each week and to achieve this success in an industry where customers can be tempted to cut costs is even more satisfying. We have been able to deliver excellent services thanks to the dedication and commitment of the people who work in this team, most of who are Gateshead residents. We believe in the services we provide on a day to day basis but to receive independent recognition is fantastic.” APSE chief executive, Paul O’Brien, said: “The winners and finalists of these awards are proof that, despite the squeeze of austerity and continuous budget cuts, local councils can still offer excellent frontline services that successfully serve their communities.”

Sustainable Cleaning Products summit discusses green future Continued from Page 3. surfactants, and whether such products actually existed. According to Malaise, a sustainable surfactant needs to be ecologically responsible, socially equitable and economically fair. With most cleaning product companies focusing on environmental aspects,

there was a call to address consumer impacts. Kirsi Maria Laitala from Consumption Research Norway said that washing machine technology and detergent performance had improved tremendously over the last two decades, however consumer behaviour was lagging behind. Major consumer issues were de-

4 l FEBRUARY 2017 l

tergent overdosing, washing temperatures and washing frequency, leading to high energy and water impacts of laundry products. To make it easy for consumers to buy green home care products, Coop Denmark said that it has launched such products under its Anglamark private label. The supermarket

chain said that it worked with experts to identify and phase out a ‘dirty dozen’ of chemicals from its home care and personal care products. Riikka Poukka from Deloitte said there was an opportunity for home care brands to engage with consumers more. She called for brands to be more active in communicating their

green initiatives to customers. The issues of consumer behaviour, green formulations, sustainable packaging and social value will be further explored in the next Sustainable Cleaning Products Summit, hosted in New York City on 2-3 May. www.sustainablecleaning

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Regent Samsic broadens service offering Regent Samsic has added mechanical and electrical hard maintenance services to its portfolio. The move comes as part of the development of a fully-integrated facilities management package for the company's 750 strong UK client base. Services are underway at sites operated on behalf of the University of Law, and the London School of Hygiene and Tropical Medicine.

Regent Samsic’s joint managing director, John Critchell, said: "Prompted by client need, we have steadily expanded our offer from its roots in cleaning and security to take in related provisions spanning reception and front-of-house to portering, waste management and more. Planned asset management is already inherent in our service offer and extending the discipline

to encompass hard services is another step to providing our clients with a fully-integrated facilities management service." Graham Jessett has been appointed operations manager of the new division. He has previously held senior sales and operations roles in the sector with national providers including EIC, Amey and Douglas Wallace.

Pacific Support Services raises over £8000 for charity The Pacific Support Services annual golf day, organised in support of Young Epilepsy, raised an amazing £8342.48. This is double the amount raised in the previous year. The next golf day takes place on Friday 22 September 2017. Congratulations to organisers and participants alike on a fantastic result.

Government is open for business: new advisory panel Servest named one of A panel of business experts from across the UK will help to boost government spending with small and medium sized enterprises. The advisory panel, made up of 24 entrepreneurs and leading business figures boasting a wide range of experience, will work with the government to ensure that by 2020, £1 of every £3 invested by Whitehall in goods and services goes to small and medium-sized enterprises. If met, the target would mean almost £3 billion of new business up for grabs each year, either directly or through the supply chain. The Cabinet Office has estimated that 27% of government’s procurement spending, or £12.1 billion, reached SMEs in 2014/15, surpassing its target of 25%. An advisory panel supported this work and a number of its members are continuing to work with government towards its aim to increase its spending with SMEs to 33% by 2020. Ben Gummer, Minister for the Cabinet Office and Paymaster Delphis Eco’s Mark General, said: "The business experts will play a vital role to help us Jankovich is one of the increase spending with SMEs, which are the lifeblood of the UK 24 experts recruited to economy. Government is firmly on the side of entrepreneurs and the panel. we will do everything we can to make their lives easier. That’s why we have asked business experts to work with us towards our aim that £1 in every £3 of government procurement spending should go to SMEs by 2020." John Manzoni, chief executive of the Civil Service and Permanent Secretary for the Cabinet Office, said: "Government is open for business and wants to work with more smaller businesses across the UK. These 24 business experts from across the UK will help government improve the procurement process so it is simpler, clearer and faster for SMEs." Leading entrepreneur Emma Jones MBE, the Crown Representative for SMEs, will work closely with the 24 experts to help more small businesses in the UK bid for and win government contracts. She said: "Becoming a government supplier is a great way to make a difference to your business. Companies report an increase in their turnover, higher profits and an expansion of their workforce. In return, small and medium-sized enterprises offer innovation and value for money to government customers."

Chequers scoops award for third year running Chequers Contract Services has added a further award to its trophy cabinet. This recent success was celebrated at the Croydon Business Excellence Awards 2016, winning the award for its apprenticeship scheme. The firm has a good track record of investing in its employee’s since it was formed in 1987 as a window cleaning business by brothers Gary and Paul Jeal. Gary Jeal said: “We are incredibly proud of our success at these awards over the last few years. Winning Apprenticeship Employer of the Year for the third year in succession is a great achievement, and a testament to our commitment to developing young peoples’ job prospects.” The Croydon based cleaning specialist now has 17 apprentices working within the company, and a number of former apprentices have gained roles across the business. 6 l FEBRUARY 2017 l

most ethical companies After an intense 12 months of focusing on ethical strategies, Servest has proved its commitment to, and understanding of, the Chartered Institute of Procurement and Supply (CIPS) code of ethics. The CIPS ethical registration is awarded to organisations that demonstrate a commitment to reinforcing ethical values across all procurement and supply practices. The code is founded on four pillars: accountability, ethical practice, professionalism and understanding, and commitment. Servest has announced its inclusion on the CIPS Corporate Ethical Register, along with only 16 other companies chosen this year. Jon Stevens, group head of commercial at Servest, said: “It’s great to see that the team’s dedication to ethical practice has been recognised and celebrated. The procurement team has worked so hard to make this wonderful achievement possible. Going forward, we will continue to ensure that our practices stay in line with the code guidelines.”

Document management business rebrands Mitie’s document management business has been renamed Mitie Connect, with the rebrand being designed to better reflect how the business enables its clients to adopt innovative ways of managing information and documents. Mitie Connect is already regarded as a trusted client partner and is focused on embedding innovation into established businesses. With a team dedicated to finding innovative ways to improve services for clients, Mitie Connect recognises that emerging technologies, including AI, are applications that will become more ubiquitous within business, and can be applied in the facilities management space. While there will be a strong focus on digitisation, traditional document management services will remain available to all clients. Paul Foster, principal technology evangelist, Microsoft, highlighted that: “Artificial intelligence (AI) will soon become business as usual. We will use natural conversation to interact with AI services, to improve our day to day existence by making things easier and more efficient. AI services are the next generation of tools that enable, not replace us.” James Gilding, managing director, Mitie Connect, said: “The connected world offers a huge amount of opportunity for us to evolve the delivery of our services and truly enhance the benefits to our clients. We are looking forward to delivering innovative document management solutions to our clients and teams. This event has been a turning point for our business and we are all dedicated to making Mitie Connect the chosen partner for any business looking to innovate their document management.”

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British Institute of Cleaning Science

The digitalisation of the cleaning industry Stan Atkins, CEO of BICSc, talks about the impacts of the digital era on the cleaning industry. Advances in technology have impacted all of our lives - the Internet, smartphones and contactless payments are just a few examples of developments which we would now find difficult to live without. In comparison, the cleaning industry has been relatively slow to adapt to this new world of digitalisation. That is until recently. In the last few years the industry has quickly made up for lost time, with the integration of new technologies such as automated dispensing, mobile devices and cleaning robots all revolutionising the way the industry operates. Cleaning robots are now a hot topic in the industry. Last year, I visited ISSA Interclean in Amsterdam and saw Suma Revoflow, an augmented reality app, win the ISSA Interclean Innovation Award. The app enables users to receive remote support through a mobile phone or tablet, which is said to improve cost efficiency and operational consistency. Other innovations which were showcased at the show included GPS tracking, Wi-Fi enabled battery charging, sensor systems, and water level indicators. However, as we all know, new technologies don't stay new for long and these robots will soon be replaced by faster and more efficient ones, so it will be interesting to see what new advancements we will see in the near future. Technologies are now being developed so quickly that it has never been so important to keep up to date with the latest advancements and what impacts this could have on the cleaning industry. It is a good idea to read journals, magazines, attend seminars, and keep your skills up to date if you want to stay ahead. At the British Institute of Cleaning Science (BICSc) we too have been working hard to keep ahead in the digital era. The end of last year saw the launch of the new BICSc website, which had lots of new features added to improve our members' user experience. We were also pleased to launch our first online training course - in infection control - in partnership with Northampton University. The course can be completed in the comfort of the learner’s own home and in his or her own time. Online learning is an area that BICSc will be focusing more on in 2017 and will be looking at launching several new modules with the aim of making accredited cleaning training accessible and achievable for all. For more information on BICSc membership and accredited training, and to take a look at our new website, visit:

Sodexo achieves IIP silver status Sodexo has achieved Investors in People silver status across its entire UK and Ireland business. The three-year accreditation supplants Sodexo’s Investors in People (IIP) bronze status, which was achieved in 2013. IIP provides a best practice people management standard, defining what it means to lead, manage and support people well for sustainable results. The IIP assessment measures organisations across nine areas. Sodexo scored particularly well in three areas: leading and inspiring people, living the organisation’s values and behaviours, and building capability. 8 l FEBRUARY 2017 l

Making a margin: a contractor’s blog

Why I’m staying single Simon Gasson, joint managing director of So Clean, London, reports. I was asked the question recently: “What are the benefits of using a dedicated cleaning supplier versus a TFM solution?” I should have had the answer off pat, considering I’m frequently bidding for work against ‘the big boys’. But I didn’t. I had to go away and think about it. I needed to cast off my ‘David versus Goliath’ mind set and put together a reasoned response. Let’s face it, I thought, an awful lot of cleaning in the UK is already done by dedicated cleaning suppliers. The prestige offices of central London, the nation’s schools, colleges and universities, our local authorities - they’re cleaned in the main by reputable single service contractors whose annual turnover is less than £15 million. I asked myself why this is the case and eventually I narrowed it down to a few key factors. To be fair to TFM providers, there is a place for them. If you’re a facilities manager running a complex portfolio of sizeable buildings around the country with multiple services to manage, then for starters you’ll not be looking to source dozens of cleaning, catering, security, and maintenance contractors to meet your needs - I get that. In fact, as far as cleaning’s concerned there are very few contractors with national coverage, despite what they claim. But if you’re free from these constraints, then why not enjoy the advantages a dedicated cleaning company can bring. • Specialism: We’re specialists at what we do. We understand how to design an output spec that delivers constantly high cleaning outcomes rather than simply telling a cleaner to clean something so many times a week. • Supply partners: We bring networks of vetted, insured and reliable supply partners to cover the ‘ancillary’ services - window cleaning, pest control, washroom hygiene, etc. • High level contact: We generally offer a higher level of contact, usually at director level, than is likely to be forthcoming in a TFM company. This makes it easier to sit down with us as strategic partners and discuss efficiency savings. The chances are we’re much keener to retain the business. • Innovation: We’re innovative and more likely to introduce new specialised equipment to the contract, especially if we’re locally based and maintain equipment off site that we can use across more than one client. Specialist deep cleaning, for example. • Making the best of IT: Nowadays, the best contractors all use mobile-enabled contract management software, meaning that field managers are completing key customer-facing tasks like quality audits on mobile devices and getting the results to clients very shortly afterwards. The fact is that the last five years have seen huge technological advances in all aspects of cleaning. As a typical cleaning contractor I certainly can’t compete with a TFM company on price, but we’ll make a damned good effort to compete on service. It’s to the credit of so many FMs, managing agents and procurement officers nowadays that they recognise this.

Rentokil launches Restore24 Rentokil Specialist Hygiene has announced the launch of ‘Restore24’, a rapid response, expert disinfection service, available 24 hours a day, seven days a week. Restore24 means specialist technicians will be available to work around the clock to clean up after trauma incidents including deaths, suicides and crime scenes. It is crucial that potentially hazardous situations are dealt with promptly, expertly and with understanding and compassion. The Restore24 service will offer standardised pricing, offering transparency and consistency to those that are affected by emotionally charged situations, so they can be confident that the clean-up site will be quoted properly.

Luke Rutterford, technical manager at Rentokil Specialist Hygiene, said: “Accidents that require specialist cleaners can happen anywhere, and at any time of the day. Many of the locations that we clean can involve horrific scenes, and the clean-up of hazardous waste. Our technicians operate a fast and efficient service, returning sites back to a safe environment as quickly as possible. Our

experts work with professionalism and compassion, and we equip our entire workforce with the knowledge and training required for the safe removal of materials and waste after a traumatic event. This means that customers can have total peace of mind that their premises will be returned back to their original state.”


Are you making a clean sweep of waste management? From boosting your clients’ environmental credentials to helping them achieve cost savings, by working together, cleaning companies and waste management experts can add real value to their service offering. Choosing the right partner is critical however, as Bradley Smith, director at Grundon Waste Management, explains. Whether it’s deep cleaning in a manufacturing environment, undertaking housekeeping for a corporate organisation or providing washroom and hygiene services, professional cleaning companies tackle a raft of tasks in their everyday roles. For many, the ability to provide waste management services is also part and parcel of their offering, and we know it can be quite challenging to find the right company to partner with. With sustainability top of mind, today’s clients want to know what happens to their waste once it’s been collected, they want to ensure it is disposed of properly, and they want the statistics to prove they are obtaining best value for money. So how do you choose the right partner from the myriad waste management companies out there, and how can you make sure they add value to your services? Here are some tips and advice which you may find useful: • Look for waste management specialists who offer the full range of services your clients are likely to require, for example: a free waste audit to determine how waste management services can best be managed; provision of bins which segregate different waste streams, such as paper, cardboard and plastic for ease of collection and recycling; the offering of more specialist services, including hazardous waste, clinical waste or offensive waste, destruction of confidential waste, etc; and the ability to help clients achieve zero waste to landfill; • A professional waste management company will undertake an audit of your client’s premises, looking for opportunities to save them money and add value to your offering. • There is a market for clean, segregated recycled materials. For example, if you have a retail client with a high proportion of cardboard for disposal, we would recommend installing a cardboard compactor or baler, which could provide the potential to achieve additional revenue from this material. • Having the right type of containers and bins can make a big difference. In consultation with our cleaning company partners, we’ve helped organisations to remove under desk bins and install cor-

ridor bins instead. With clear signage to explain where different items go, these bins are much more efficient at segregating waste and, with less bins to collect, it can help save both time and money, as well as adding to clients’ sustainability credentials. There’s even a health benefit, as employees have to walk to the bins and therefore have some exercise at the same time. • Innovation is always a good indicator of a company’s commitment to excellence in customer service, so look for waste partners who are keen to break the mould and introduce new services. Over the last few years, Grundon has invested millions of pounds in expanding its dedicated food waste collection service, sending food waste to anaerobic digestion facilities where it creates green energy and bio-fertilisers. One tonne of food waste sent for anaerobic digestion could be used to provide 326KWh of electricity the equivalent of powering a 100W lightbulb for 3260 hours. • Education and training is always a key factor in encouraging employees to help increase the amount of recycled materials, so find a waste management expert who is happy to be involved in educating staff. Working in partnership with cleaning companies, Grundon organises Waste Awareness Days and we’ve even invited our cleaning partners and their clients to visit our own facilities so they can see how the waste is segregated and disposed of properly. We

also offer training for cleaning company staff so they can help spread the word about good waste management. • Validation and reporting procedures - the ability for clients to be able to monitor the amount of waste recycled or reprocessed is increasingly important. At Grundon, we provide reports to show the tonnage of waste being produced and how it is processed. Our reporting procedures enable clients to see how much is recycled or sent to Energy for Waste, where it is used to generate renewable electricity for export to the National Grid. This is valuable information for cleaning companies as it enables them to report back to clients on a regular basis. • Adding value to your services - at the end of the day, you want to make sure your clients continue to see you as the ‘go to’ cleaning experts, capable of taking care of all their needs. We regularly ‘white label’ our services, enabling you to access our industry-leading facilities and integrate our expertise alongside your own. By following these tips and hints, we hope you will find identifying the right waste partner much easier. If we can offer one further piece of advice, it is to find a company that shares your own work ethic and first-rate level of service. If you can do that, then you will be on the road to a successful partnership. To find out more about Grundon’s wide range of services, please visit l FEBRUARY 2017 l 9


Chiswick Park cleaning contract Welsh cleaning company nears final stage of awarded for third term Regent Samsic’s premium London brand JPC has re-secured its £1.3 million contract to clean the city’s Chiswick Park commercial development. The incumbent cleaning provider since 2006, JPC started a new contract last November for a further three-year period after a successful retender to site management company, Enjoy-Work. Enjoy-Work’s operations manager, Adrian Walker, said: “Following a fair tender process, we felt that JPC is the right partner to continue

to work with. There was some excellent content in its presentation and we look forward to working closely with the company in the future.” Chiswick Park comprises awardwinning accommodation arranged as a necklace of 12 office buildings, each facing into an inner garden with two-tier lake, waterfall, decked boardwalk, pathways and a variety of tree planting to its landscape. It is one of several commercial sites serviced by Regent Samsic JPC including The Leadenhall Building, City of London,

Harrods Estates, Broadgate Estates, Singapore Airlines, Blackstone Group, Jones Lang LaSalle, and the Ritz Casino. JPC’s managing director, John Conry Jnr, said: “We are simply delighted and very proud to be maintaining our relationship with Chiswick Park Enjoy-Work. Securing the contract again after 10 years is testament to our team, the high quality of our service, and our commitment to our brand and our clients.” Going forward, JPC will be introducing further innovation at Chiswick Park including faster, paperless reporting and tracking as well as a number of new cleaning technologies.

Flying high with PPG Aerospace OCS has been awarded a three-year contract by PPG Aerospace. The contract, which started in October last year, sees OCS providing security, cleaning and catering at PPG Aerospace’s Shildon site in County Durham. This is the latest contract OCS has won with PPG across its UK portfolio, including Birstall and Morley in Leeds, Trigate in Birmingham, Carrickfergus in Northern Ireland, and Wigan, which mobilised earlier last year. The range of services OCS provides to these sites includes security, office cleaning, window cleaning, specialist cleaning, vending, and pest control. Emma Cobbold of PPG said: “We aim to provide the highest possible standards for our staff at our sites and are pleased to be working with OCS to help us achieve this.” Bob Taylor, CEO of OCS UK, said: “We are delighted to secure another contract with PPG and expand our service provision across its aerospace business. OCS shares PPG’s aim to deliver high quality, good value products and services to its clients and will continue to drive this in the new contract.” PPG Aerospace is a transparencies aviation leader, which offers innovative products and services to commercial, military, civil, and general aviation industries. These include sealants, coatings, packaging and application systems, composite transparencies, and chemicals for paint removal and cleaning.

school project

A cleaning services company has recently completed the third of a four-phase project for Afon Taf High School in Merthyr Tydfil. Clean Sweep has been contracted by Interserve, the international construction and support services group, conducting a live renovation of the high school, to complete cleaning services on each phase of the ongoing project. Clean Sweep has provided this service since August 2015, with the most recent stage being completed at the end of last year. Clean Sweep has also been awarded an additional contract to provide its services during the final stage of the project, due to commence in Spring 2017. As the renovation of the school is ongoing, often during term times, Clean Sweep has needed to adapt to new schedules when instructed, and when Interserve needs specific areas cleaned, in preparation for the next stage of the rebuild. Some of the services Clean Sweep has completed for Interserve and Afon Taf High School include a full clean of the new buildings from ceiling to floor, as well as cleaning of the beams in the school’s sports hall. The cleaning company has since secured further contracts for projects with Interserve as a result of the service provided since the project commenced. Founder and managing director of Clean Sweep, Helen Williams, said: “Working with Interserve on this project has been extremely rewarding. Not only have we had our contract extended to complete the remaining phases of the renovation, but we have also obtained a further two contracts in the South Wales area as a result of the high quality work we do.” www.cleansweep

Safety a priority at school FibreGrid, producer of anti-slip flooring products, has completed a major installation of heavy duty GRP stair treads at Sheffield Girls’ School. SlipGrip heavy duty anti slip stair treads are produced using FibreGrid ExtremeCore grit, which is twice as hard wearing as the industry standard quartz. The contrasting yellow or white nosings at 55mm x 55mm comply with UK building regulations and the Disability Discrimination Act. The many stairwells in Sheffield Girls’ School were recently fitted with the stair treads, plus heavy duty GRP sheets, resulting in a slip resistant finish in a high foot traffic area.

Plymouth University’s intelligent approach to cleaning Plymouth University has standardised on ultra-concentrate cleaning products in the Exact format from Diversey Care for all non-residential areas because they offered the right combination of simplicity, performance, sustainability, and low cost-in-use. “We have achieved our aim, to standardise and reduce the number of cleaning products in use across the campus,” said Sarah Haywood, campus services co-ordinator at Plymouth University. With 27,000 full and part time students, the university is one of the largest academic institutions in the UK. The building care team is responsible for the interiors of all non-residential facilities including lecture theatres, teaching rooms, laboratories, workshops, offices, and public spaces.

These sites are dispersed throughout the city and the cleaning operation is divided into seven areas based on geography and staff numbers. Each area is looked after by a supervisor who reports to the cleaning team leader. Cleaning generally takes place early in the morning and late afternoon, except in buildings such as the main library which are open round the clock and cleaned accordingly. The university had used Diversey Care dosed concentrate products successfully until a decade or so ago but the operation had since become fragmented. Each area was making local decisions and using a variety of products, often in ready-to-use formats. “We wanted to standardise the operation across the campus and reduce the num-

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ber of products we use,” said Sarah Haywood. “This helps us improve safety, simplify training processes and work more consistently. We were also hopeful that moving to an ultra-concentrate dosing system would save money.” The university worked with its cleaning and hygiene partner Bunzl CHS to identify and

assess potential solutions. This led to the selection of Diversey Care’s Exact platform. Exact is one of Diversey Care’s four ultra-concentrate platforms and was chosen because it was the most cost effective for the variety of sites at the University. Its easy-to-use innovative cap design ensures the correct amount of colour-coded ultra-concentrated product is always dispensed into a spray bottle, toilet bottle, bucket or cleaning machine for optimum cleaning consistency and performance with reduced wastage. “Buying ultra-concentrated products has led to fewer deliveries, less storage requirement and with reusable bottles, less waste and less packaging,” continued Sarah Haywood. “Using Exact dosing removes the variations of

product use which prevents wastage, saves product and is sustainable.” The university specified three building care products: Taski Sani 4in1 washroom cleaner, Taski Sprint 200 for general surface cleaning and Taski Jontec 300 neutral which is used mainly for floors. All of these are multipurpose formulations, which means they alone support all core daily cleaning operations. The university sources a small number of Diversey Care’s ‘problem solvers’ for exceptional tasks. Bunzl CHS and Diversey Care demonstrated the Exact system to the university team, explained how it worked and conducted a short-term trial to gather feedback before the final decision was made to switch.


People G4S Facilities Management (G4S FM) has triumphed at the annual G4S company employee awards, with FM duty manager Katie Sparrow, who works at Lister Hospital in Hertfordshire, and the FM team which led the mobilisation of an important healthcare contract in Bedfordshire and Luton this summer, winning top honours.

Katie Sparrow with managing director of G4S Facilities Management UK and Ireland, Peter Jones. A finalist in this year’s BIFM 2016 Awards, Sparrow won the ‘integrity’ category at the G4S UKI Excellence Awards, after building excellent rapport and respectful working relationships with customers and colleagues alike at Lister Hospital. She has also driven through new initiatives with a high degree of success and takes responsibility on challenging projects and audits. Katie Sparrow said: “Working for G4S FM has been a fantastic experience as I’ve been fortunate enough to work with a very strong team. I was aware from the outset that we needed to drive and improve the partnership with Lister Hospital and decided to increase the use of technology, simplifying the auditing and compliance process, which made a real difference to the customer and our team. This award really encourages me to make the most out of my career in FM and I really appreciate the support from everyone at G4S, helping to accelerate my career within the industry." Mobilisation manager Sandra Billham and cleaning lead Jane Goodall represented the G4S FM Bedfordshire and Luton mobilisation team accepting the ‘teamwork’ trophy. Despite facing many challenges during mobilisation, the team developed practical and resourceful solutions in order to successfully deliver on their targets as the new contract went live in July at 41 sites in the county. Bed-

fordshire and Luton Mental Health and Wellbeing Services is part of the awardwinning East London NHS Foundation Trust (ELFT). Sandra Billham said: “This award is a great example of how a team can pull together to ensure we deliver a ‘customer first’ experience in specialist facilities. We wanted to make a positive impact quickly with Beds and Luton to help improve the service delivered to vulnerable individuals, and are delighted that the hard work has been recognised.” The gala dinner was hosted by G4S regional president for the UK and Ireland, Peter Neden. He said: “These awards are our opportunity to celebrate and shine a light on some of the fantastic work delivered by colleagues across the UK and Ireland. Our teams often work in challenging circumstances. Our values, which set the categories for our annual awards, underpin not just how we conduct our business, but also offer employees a guide when faced with difficult decisions or demanding situations. These winners and nominees have shown the very best of G4S and our values. I am immensely proud of them and the entire G4S team for the work they do to keep our customers and those in our care safe, as well as to secure the wider prosperity of the communities in which we operate.” On 21 December last year, OCS celebrated the success of 10 graduates of the company’s inaugural Facilitating Futures Talent Programme. Welcomed by Jane Sheard, OCS CEO of Australia and New Zealand, who championed the scheme, the ceremony saw the 10 graduates present what they’d learned from the year-long programme, followed by a leadership talk from polar explorer Alan Chambers, who was awarded the MBE for determined leadership in constant adversity. The participants were selected through a dedicated software and senior management selection process. Using a nine-box talent grid to measure performance and potential, all middle managers were plotted and invited to apply for the talent programme in the Rising Stars, Star Performer or Strong Performer categories. Over the course of a year, the group followed a challenging self-development

journey to explore their strengths and developmental areas, build on current competencies and acquire new skills to be even more effective in their current role, and to prepare them as a future leader. The programme included engaging employees, feedback, and coaching and strategic thinking, as well as attending the FranklinCovey Seven habits of highly effective people programme. One of the graduates, Sue Hull, regional operations manager, said: “I feel I have developed my skills as a leader and have a more positive influence on my colleagues, team and the wider organisation. After completion of 25 years’ service, I feel I have more confidence and gained the additional management and leadership experience to progress further when the opportunity arises.” Bob Taylor, OCS CEO UK, said: “This programme is key to the achievement of our growth and talent management strategy. We recognise that our people lie at the heart of our success and we are committed to ensuring that they are able to develop their potential to meet their own aspirations and enhance the value that OCS provides to our customers. I congratulate our first fantastic group of graduates and look forward to seeing others shine in the future through the support of this programme.” The programme was created by Sarah Welch, OCS HR transformation director, alongside Shaun Price and Trevor Jarrett of consultancy Change Creation. Paul Faulkner has joined NIC Services Group in the role of business development director. Faulkner has been involved in the FM sector for over 30 years, initially starting his career in catering and then working through to cleaning and TFM. He has provided some of the UK’s largest manufacturing companies and UK retailers with FM solutions ranging from cleaning, security, M&E, and total facilities management and was a director of one of the country’s largest suppliers of cleaning services to the retail sector. Recently Faulkner has been working with a software business developing integrated management tools for the FM sector through direct development and international service partners, providing innovative solutions to increase compliance, management information and reduce operational cost.

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The Cleaning Show: A Call to Arms

By Simon Hollingbery, chairman, British Cleaning Council. We’re starting the New Year at the BCC with only one thing on the agenda and that’s the forthcoming Cleaning Show at Excel in March. It’s exciting because it’s our second show in London and we’re quite literally putting everything into making it the best show yet. Of course all our planning comes to nothing if you - the cleaning industry - doesn’t turn up! So I’m urging you

all to make the trip to London, spend a couple of days there if you can, enjoy the sights and sounds of the capital, and then come along to the show. I can promise you will not be disappointed. The show itself will be bigger than the previous one in 2015, and I know the exhibitors will be pulling out all the stops, like last time, with superb stands, and some of the best and most creative product demonstrations I’ve ever seen at a cleaning trade event. The BCC is very proud to be co-owner of the Cleaning Show, and we’ve seen it grow over the years to become the preeminent cleaning event in the industry calendar. As many of you know, any profits we make from the show are ploughed

The Cleaning Show takes place on 14-16 March 2017 at ExCel in London. Contact details

12 l FEBRUARY 2017 l

straight back into grass roots projects that will help the cleaning industry. The British Toilet Association’s Interactive Toilet Map app is just one recent example. So a successful show really can benefit the UK cleaning industry and this year our focus is to shine a spotlight on the UK industry to help businesses grow and compete in the post Brexit world. To that end we’ve organised a very comprehensive array of guest speakers and seminars which will examine important aspects of the industry. Topics up for discussion include marketing, immigration enforcement, apprenticeships, health and safety, the Living Wage, the environment, and Europe. The BCC plays a big part on the Cleaning Industry Liaison Forum (CILF) which is striving to make our industry safer, as well as helping companies stay on

the right side of legislation. It’s the kind of initiative that really is win win, as everyone gains working in a safer environment. We are delighted that the Health and Safety Executive is sending a number of keynote speakers who will explain in detail its ‘Helping Great Britain Work Well’ strategy. These talks will explore some of the main health priorities for the HSE over the next few years. It’s an opportunity for attendees to get the very latest information and ask any important questions that may be pertinent to their business. We have also invited a senior member of the Home Office Immigration Enforcement team to address delegates. This will provide employers with advice on how to conduct the correct right to work checks, how to spot commonly forged documents and where to go for help and advice.

The seminar programme will run over the three days of the show, is completely free, and will be extremely useful for anyone running a cleaning business in the UK. It will provide the kind of knowledge and insight that cannot be acquired elsewhere, and we are very confident our members and others from the industry will find it very rewarding. Further information about the seminar programme at the Cleaning Show can be found at: london/visiting/ seminar-programme

For further information on the British Cleaning Council and details of its members contact: The General Secretary, BCC Ltd, PO Box 10362, Syston, Leicester, LE7 2WJ, UK E: W:

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Face to Face with David Green, industrial services manager, Grundon Waste Management. As an introduction, can you tell us what you do and how you support the FM and commercial cleaning sectors? We provide a full range of industrial services and industrial cleaning, both in the UK and abroad. We specialise in activities that are not generally covered by the commercial cleaning and FM sectors - typically that might be confined space or high-level access cleaning, tank and vessel cleaning, or specialist cleaning and decontamination services for laboratories, educational establishments, or hospitals and research facilities. Our teams have years of experience and I believe that, combined with the best training and equipment, is the key to a job well done. You can throw as many people and resources at a project, but unless you can adapt and overcome, think on your feet, provide solutions and give the customer best practice - and ultimately, save them money and time - they will always look around for the next best supplier. If you give people all of the above, and still go the extra mile, they will come back time after time after time. A large proportion of our work is via referrals from satisfied customers and it’s a nice feeling when people remember your name from many years ago, search you out, and pass on your details to a new customer in need. By partnering with Grundon Waste Management, FM and commercial cleaning companies can enhance their own service portfolio and offer their clients the peace of mind that more complex, dangerous and difficult tasks can be achieved with a turnkey approach.

David Green, industrial services manager, Grundon Waste Management.

Right, Grundon’s Energy from Waste facility at Colnbrook where non-recyclable residual waste is diverted away from landfill and instead generates electricity for export to the National Grid.

With a history spanning almost 100 years, how has your service provision evolved? Our industrial cleaning team has more than 40 years’ experience, while Grundon itself has been in business since 1929. One of the biggest changes we’ve all seen is the increase in legislation, such as health and safety regulations, and the clean-up and transportation of hazardous waste, for example, oils, mercury and chemicals. The safety of our employees, customers and the public is paramount, which is why we put in hours of training and all our team are fully qualified, licensed and registered with OFTEC, CHAS and the Environment Agency. We’re very proud to have an unblemished safety record. Over the last two decades, our industrial cleaning services have evolved and adapted to meet the needs of our wide and varied client base. These more specialised services have been described as the ‘dirty, dangerous and unusual’ side of industrial cleaning (see later), and we say we can access and clean almost anything. We have worked on some very specialist projects, including full scale chemical weapons decontamination in the mountains of Albania for the United Nations Development Programme (UNDP), across the western Balkans for other UN agencies, and more recently in Saudi Arabia and Turkey on decontamination projects. Our services are constantly evolving. In July 2015, we launched a new, faster mercury clean-up service. Our specialist mercury vacuum and detector enables us to identify and clean away even the tiniest traces of the liquid metal, reducing the time taken for a clean-up operation from a full day to just one hour - promptly leaving the premises with full clean room status. Can you give us more examples of your work? It is effectively everything that cannot be performed by general housekeeping operatives. Things that require specialist training, such as high-level access, IPAF, confined space access, specialist PPE and RPE, and a good understanding of hazards, risk assessments, chemical properties, and potential unforeseen dangers. These, combined with the ability to perform cleaning operations within agreed timeframes and customer expectations, allow us to comfortably offer the following industrial cleaning services: • High-level deep cleaning of structures using specialist access and vacuum equipment. • Tanks, silos, vessels, pits, sumps and interceptor cleaning. • Drainage cleaning and CCTV surveys. • Surface cleaning, external façade cleaning, high-pressure water jetting, and surface preparation. • Post construction deep cleaning.

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• Specialist laboratory deep cleaning. • Machinery, equipment and production equipment cleaning. • Pharmaceutical, healthcare and educational facilities specialist cleaning services. • End of asset, site and plant cleaning, decontamination and decommissioning, spillage response and fly-tip clear-ups.

How do you assist your customers in achieving their ‘green’ targets? Grundon operates its own network of waste management facilities, so all our operations put a real emphasis on recycling and reprocessing as much as possible. For example, at our hazardous waste transfer station in Oxfordshire, our highly-skilled team includes qualified chemists and environmental monitoring specialists, enabling the separation and recycling or reprocessing of a wide range of materials. This includes paints, gas cylinders, water treatment and maintenance chemicals, batteries, and electronic equipment. We recently opened a £3 million state-of-the-art aerosol recycling plant - the AeroPak which enables every single component of an aerosol to be recovered. Grundon vehicles are also certified CarbonNeutral, so every time we collect waste from a customer site it’s a CarbonNeutral journey and we also avoid adding to our customers’ own carbon footprint. Other Grundon services include anaerobic digestion for segregated food waste, converting it into biofuel and biofertiliser, Energy from Waste facilities where non-recyclable residual waste is diverted away from landfill and instead generates electricity for export to the National Grid, and providing a range of containers which help customers separate out different products for recycling, such as cardboard, plastics and paper. Continued on Page 16.





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Step up to the plate When escalators are left to the specialists, cleaning intervals and costs can go up...and standards of cleanliness can go down. But any contractor or in-house team can do the task quickly, safely and cheaply thanks to a new manual cleaning system - reports James White, MD of Denis Rawlins Ltd. Ask facility managers and cleaning contractors about the task of keeping escalators and travelators spick and span, and many admit to a problem. One that gives rise to more questions than answers: • How often should we clean the escalator? • Do we risk moisture damage to the electrics? • Can we justify investing in a specialist cleaning machine? • Isn’t this job best left to specialists and scheduled with mechanical servicing? These concerns are understandable. An escalator, after all, is the most expensive piece of flooring in a building, so any cleaning method needs to be designed and fit for the purpose. In addition, escalators and travelators tend to be the most intensively used parts of any floor. Here, a slip on debris or a step where a drink has been spilled could also have the most devastating consequences for the victim, aside from the corrosive effects of sugary liquids on the underlying machinery. Therefore, a sound cleaning regime is essential. So when we discovered a simple yet effective cleaning system tailor-made for es-

Face to Face Continued from Page 14. We work closely with customers and organise events such as waste management education days, where we talk directly to employees about recycling initiatives. We also give regular audit reports, so customers can see where their green targets have been achieved and what still needs to be improved. What are the greatest challenges currently facing the waste management sector in the UK? There are huge opportunities for growth across the industry. This is a 16 l FEBRUARY 2017 l

calators and travelators, we were keen to test it. All the more so, because the REN Clean system does not require investment in expensive machinery that will lie idle most of the time. It is a manual, low-cost method that can be performed by one person with minimal training and effort. How it works Designed in the US, the REN Clean kit comprises an engineered sponge pad that fits into the treads of an escalator. The container for storing the pad doubles as a trough for immersing the pad in cleaning solution. The pad itself fits into a holder with a telescopic handle, creating a lightweight tool that’s easy to use. All the operator has to do is position the pad against the combplate at the top or bottom landing platform of the escalator. The pad slots into the spaces between the metal cleats. As the oncoming treads of the steps pass through the pad, it removes and absorbs the dirt, grease and soils from the escalator. Apart from modest downward pressure on the pad to keep it securely in place, no other effort is required as the motion of the escalator provides the cleaning force. A full cleaning cycle is completed in 3-5 dynamic, innovative and highly-technical sector and we like to think of Grundon as one of the industry leaders. The challenge now is to harness all that knowledge and know-how and make sure we build on the many positives. We need more investment and development in the sector, we need a strong, wellinformed regulator who understands what we are trying to achieve, and also greater Government support and recognition for the industry. In such a competitive and highlyregulated market, how does Grundon retain or improve its position? Our biggest commitment is our investment in our people and facilities. We have our own Integrated Management System, which is fully accredited with the British Standards Institution (BSI) across disciplines such as quality management, occupational health and safety

minutes so it’s easy to slot an escalator REN Clean into the daily cleaning routine, or to remedy a spillage with minimal disruption as escalators remain running throughout. Safety obviously dictates that the entrance platform to the escalator or travelator is cordoned off before cleaning commences. But the whole operation should take no longer than 15 minutes. Where an escalator is heavily soiled and restorative cleaning is needed, we recommend pre-spraying the steps with cleaning solution and allowing 5-10 minutes’ dwell time to loosen the encrusted contaminants. The sponge pads can be washed and re-used. There are two types to fit the cleat pattern of each of the standard escalator designs. We can supply a REN fit card to identify the right pad to use, or simply count the number of cleats per foot width. The simplicity of the cleaning operation and equipment is appealing, but the cost saving would not matter if REN Clean didn’t work. The evidence is plain that it does. Maintenance and cleaning specialists who have tested REN Clean on some of London’s longest and busiest escalators have told us it even cleans better than a machine. The response so far to demonstrations in shopping centres, stores, banks, and airports has also been enthusiastic. Both facility managers and cleaning contractors see how easy the cleaning routine becomes and realise that REN Clean will save money and solve those problems. management, energy management, and environmental management, and we continue to invest in areas such as training and development. We are also very committed to innovation - a number of our recent ‘big ideas’ came from employees, including the mercury clean-up service and a new cable granulation plant. At the same time, we’re proud to still be a family-owned business which puts customers first. What is Grundon’s strategy for development in the next three years? What can we expect during that time? Without a doubt, more innovation, investment and expansion. In today’s post-Brexit environment, we’re already taking advantage of new opportunities for growth in areas such as the Middle East. We have plenty of drive and enthusiasm and we see real potential on the global stage as well as closer to home in the UK and Europe.


Revolutionising compact mopping UltraSpin is a simple to use, compact system that combines a revolutionary high performance spinning wringer. The results are effective cleaning, in less time, at lower cost and with less strain for the user. UltraSpin is adaptable for use in all small areas, the high absorbency and effective wringer makes it ideal for fast spill pick up. The user controls how wet the mop head is through the spinning process and you can use it across all mopping applications. • Fast, super absorbent spill pick up properties • Launderable 100% microfibre mop head • Ergonomic, no bending • No training required • Triangular head, easy corner cleaning, wide floor coverage Tel: 01706 759597 Email:


The Cleaning Show 2017 14-16 March 2017 • ExCel Exhibition Centre London

The Cleaning Show 2017, which takes place from 14-16 March 2017 at London’s ExCel Exhibition Centre, will feature all the latest innovative products impacting the cleaning sector, as well as some brand new interactive features for visitors. Cleaning and hygiene professionals and facilities managers will be able to try out products, learn from a wide range of free seminar sessions, get free advice, and network. With the 2015 move to London, the Cleaning Show organisers created a series of compelling new features for the event, ensuring that visitors and exhibitors get full value from time spent out of the office. These have been added to for the 2017 event, and include: • A free seminar programme (see page 20 for further details): The seminar programme will consider solutions to challenges currently facing the industry. Keynote topics already confirmed include creating a cleaner UK, developing a career in cleaning, the future of FM, health and safety in the cleaning industry, developing and growing your cleaning business, and your tool kit of the future. • The Management Systems Zone: A new technology zone will be unveiled at the Cleaning Show 2017 and will be 18 l FEBRUARY 2017 l

focused on promoting an effective workforce and financial control systems. • The Green Zone: Visitors to the Cleaning Show are increasingly looking for environmentally friendly products. This area will showcase a range of different companies, all focused on promoting environmentally sensitive cleaning practices. • The Cleaning Show Innovation Awards: The Cleaning Show Innovation Awards are presented across the following categories - Cleaning Products; Floor Cleaning; Outdoor Cleaning; Carpet Cleaning; Window Cleaning; Washroom Hygiene; Sustainable Cleaning; and Management Systems. A panel of professional judges will ensure an awards programme that is better than ever. The Award winners will be announced in the Seminar Theatre at 4.30pm on Tuesday 14 March. • The Window Cleaning Challenge: Window cleaners from all around the world will compete to beat the Guinness World Record time of Terry 'Turbo' Burrows. • The Careers Clinic: An opportunity for you to get one on one appointments with experts in the cleaning profession.

• Over 100 industry-leading companies: The UK cleaning industry’s main producers and suppliers of machines, products and services will demonstrate their latest, cutting edge solutions. A full list of exhibitors is available at

ers and seminars which will examine important aspects of the industry. Topics up for discussion include marketing, immigration enforcement, apprenticeships, health and safety, the Living Wage, the environment, and Europe.” Who should attend?

For the industry, by the industry The Cleaning Show is organised by BCCE Ltd, a company jointly owned by Quartz Business Media (publisher of C&M) and the British cleaning Council. BCC chairman, Simon Hollingbery, said: “The BCC is very proud to be coowner of the Cleaning Show, and we’ve seen it grow over the years to become the preeminent cleaning event in the industry calendar. As many of you know, any profits we make from the show are ploughed straight back into grass roots projects that will help the cleaning industry. The British Toilet Association’s Interactive Toilet Map app is just one recent example. So a successful show really can benefit the UK cleaning industry and this year our focus is to shine a spotlight on the UK industry to help businesses grow and compete in the post Brexit world. “To that end we’ve organised a very comprehensive array of guest speak-

Everyone who has an interest in the commercial cleaning sector should attend the Cleaning Show 2017. In a nutshell, visitors will include: • Contract cleaners. • In-house cleaning teams. • Specialist cleaners. • Facility managers from a wide range of industries including: • Educational establishments. • Finance/insurance establishments. • Hospitals and healthcare establishments. • Industrial and manufacturing premises, and warehouses. • Leisure and hospitality facilities. • Local & central government. • Public services. • Residential and nursing homes. • Retail outlets and shopping centres. • Offices. • Transport providers. Registration to attend is free-ofcharge -sign up now at:


CLEANING SHOW 2017 14 –16 MARCH Organised by

In association with





Official media partners

This free-to-attend exhibition and conference offers essential business workshops, legislative advice and products for anyone with responsibility and purchasing authority within this sector.

NEW FEATURES ANNOUNCED FOR 2017 The Management Systems Zone - A new technology zone will be unveiled at the Cleaning Show 2017 and will comprise of a number of different products. The types

FREE-TO-ATTEND CONFERENCE The following sessions are free-to-attend to all registered visitors • Creating a Cleaner UK

• Developing and

• A Career in Cleaning

Growing your Cleaning

• The Future of FM


• Health & Safety in the Cleaning Industry

• Your Tool Kit of the Future

of technology included will be focused on promoting an effective workforce and financial control systems. The Green Zone - Visitors to the Cleaning Show are increasingly looking for environmentally friendly products. This area will showcase a range of different companies, all focused on promoting an environmentally sensitive cleaning practices.



Seminar Programme TUESDAY 14 MARCH 2017 SESSION: A COUNTRY OF WHICH TO BE PROUD 10.30 Welcome and Opening Keynote. By Jim Fitzpatrick MP. 11.00 Morning Keynote: A country of which to be proud. By Alison Ogden-Newton, Chief Executive, Keep Britain Tidy. Synopsis: Keep Britain Tidy’s latest National Perceptions Survey reveals that a clean, litter-free environment is ranked as important by a massive 89% of people but only 59% are satisfied with the cleanliness of their neighbourhood. Allison OgdenNewton, Chief Executive of Keep Britain Tidy, will introduce the charity’s latest award, which aims to raise the standards of public spaces across England. She will talk through its new innovations focused on changing attitudes and behaviour when it comes to litter and littering, and explain how KBT is engaging an army of ‘litter heroes’ by encouraging everyone to play their part in creating great, litter-free places to live, work and play. 11.30 Cleaning up: ensuring that the right waste ends up in the right place. By Chris James, CEO, WAMITAB. Synopsis: Do you know your responsibilities relating to handling waste? This session will provide you with information about the current Waste Duty of Care Code of Practice and how to keep the right side of the law. We all have a part to play in preventing the flow of waste to illegal waste operators, especially as socalled ‘envirocrime’ is under the spotlight and regulators are keen to prosecute and make examples of those flouting the legislation. If you handle waste you need to be fully aware of your responsibilities to avoid inadvertently dealing with the waste cowboys. Ignorance is no defence. 12.00 Cleaning and pests - your success is their downfall. By Simon Forrester, Chief Executive, British Pest Control Association. Synopsis: 20 l FEBRUARY 2017 l

The overlap between contract cleaning and professional pest control is growing. Managing pests in a commercial or domestic environment is impossible without professional cleaning, and with new and more deadly pests reaching our shores, pest management is becoming ever more important. Find out how the work you do might impact on the success of the pest management regime, the effect on the lives of your customers if things go wrong, and the benefits to your business of working closely with each site’s pest control contractor. SESSION: A WORKFORCE OF WHICH TO BE PROUD 12.30 Afternoon Keynote: Illegal workers in the cleaning industry solutions for employers. By Chris Edwards, Assistant Director, Home Office Immigration Enforcement. Synopsis: This presentation will give an overview of the work of Immigration Enforcement and the steps that are being taken across Government to tackle illegal working. It will also provide employers with advice on how to conduct the correct right to work checks, how to spot commonly forged documents and where to go for further help and advice. 13.00 What will the training levy mean to you - and how will it benefit the cleaning industry? By Lorraine Larman, chairman of Trailblazer’s Apprenticeship. Synopsis: In 2012 the government commissioned the Richards Review which recommended that: new apprenticeships should be employer-led; there should be one industry standard; training should be more effective; the whole system of apprenticeships should be simplified; functional maths and English must be a key component of the standard; and there must be a standard for each occupation which describes the level of skill, knowledge and behaviours required. As of April 2017, employers with a pay bill of more than £3 million will be required to pay a levy (0.5%) into the Digital Apprenticeship Service (DAS). The DAS can only be spent on training and assessment of apprenticeships. Non levy-paying employers are eligible to deliver apprenticeships and receive appropriate funding.

14.00 The Living Wage movement in the UK. By Katherine Chapman, Director, the Living Wage Foundation. Synopsis: The Living Wage movement in the UK has changed the face of low pay. There are nearly 3000 employers across the UK who are voluntarily signing up with the Living Wage Foundation to pay the real Living Wage, an hourly rate calculated based on what it costs to live. There is increasing evidence that paying the Living Wage is good for business as well as good for society and the Living Wage Foundation has been successful thanks to the constructive involvement of partners in the contracted service providers industry. Katherine will talk about the history and impact of the Living Wage movement, what the Living Wage is (and is not), the business benefits of paying the real Living Wage, and how your business could join the Living Wage Foundation to support best practice on low pay. 14.30 CSSA Womans Group Meeting and Reception. 15.30 Federation of Window Cleaners Awards Presentation. Synopsis: The 2017 Window Cleaning Company of the Year competition will once again contain two categories: Window Cleaning Company of the Year 2017; and Window Cleaner - Employee of the Year 2017. The competition is open to all window cleaners who are registered members of the Federation of Window Cleaners, and to all employees of registered members. The competition will be judged by the FWC Executive Management Committee and the winners will be presented at this event by Scott Smith of the FWC executive. 16.00 Closing Keynote: The European Cleaning Industry – post-Brexit By Andreas Lill, Director General of the European Federation of Cleaning Industries (EFCI). 16.30 Cleaning Show Innovation Awards Presentation. Synopsis: With all short-listed finalists having been judged throughout the first day of the show, the winners in each of eight categories will be announced.

WEDNESDAY 15 MARCH 2017 SESSION: HEALTH AND SAFETY in association with the Health & Safety Executive. 10.30 Morning Keynote: Health and safety in the cleaning industry – Helping Great Britain Work Well (HGBWW) strategy in practice. By Tracy Hamilton, Operational Policy Advisor, Entertainments, Leisure, Commercial and Consumer Services Sector, HSE. Synopsis: By working together to deliver the objectives of the new ‘Helping Great Britain Work Well Strategy’ HSE’s collective efforts to improve health and safety outcomes within this industry can deliver so much more than the sum of our individual parts! This presentation will touch on some of the main health priorities for HSE over the next couple of years, many of which are known issues for the cleaning industry. Also covered will be details of HSE’s continued engagement with representatives from the cleaning industry as well as useful sources of information for anyone employed in this industry sector. 10.45 H&S in Focus: No higher than the hierarchy - working at height in the cleaning industry. By Colin Chatten, Policy Adviser currently working in HSE’s Operational Strategy Team on Work at Height and Product Safety. Synopsis: Employers and those in control of any work at height activity must make sure work is properly planned, supervised and carried out by competent people. At the heart of this is the need assess the risks and follow the hierarchy of control which includes: avoiding the need to work at height, for example by using extending equipment from the ground; preventing falls using appropriate access equipment such as work platforms or rope access; and reducing the distance and consequences of a fall should one occur. The session will cover how the hierarchy is applied and give examples of approaches to work at height from the cleaning sector.

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ellipse The integrated and modular range from Kennedy Hygiene

Meet Kennedy at the Cleaning Show on Stand D22


11.15 H&S in Focus: Preventing slips and trips - the importance of good cleaning. By Rob Shaw, Technical Team Lead, Falls Prevention, HSL. Synopsis: This session will cover: why it is important to tackle slips and trips; what makes floors slippery; why good cleaning is important; and what can be done to improve cleaning practices. 11.45 H&S in Focus: Improving health and safety for new and expectant mothers. By Rosie Wallbank, Equality and Human Rights Commission, and Rachel Grant, Head of Vulnerable Workers Team, Agriculture, Waste and Recycling Unit, HSE. Synopsis: This presentation will cover the research findings relating to health and safety in the workplace for pregnant women and those returning from maternity leave. It will look at how the cleaning sector compares to other sectors from this research, and will discuss the requirements and the importance of ongoing conversations in the workplace. Overall, it will consider the importance of raising awareness of existing guidance and best practice. 12.15 H&S in Focus: Occupational respiratory health in cleaning. By Dr Amy Gyte, Senior Health Exposures Scientist, Health and Safety Executive. Synopsis: Research has shown an association between exposure to cleaning products and respiratory symptoms, including asthma. HSE research has aimed to better understand evidence for occupational asthma and respiratory symptoms in relation to professional cleaning and the use of cleaning products, drawing from published studies and industry sources. In its research the HSE has been focusing on the use of environmental disinfectants in healthcare settings by cleaners and nurses. It has also been looking at the transfer of safety and hazard information down the supply chain to the end users. It has established a steering group of stakeholders from across the healthcare sector, with the aim to better understand how environmental disinfectants are used and the potential for respiratory exposure. It aims to identify best practice to minimise exposure and raise the profile of respiratory occupational health across healthcare cleaning. 22 l FEBRUARY 2017 l

12.45 H&S in Focus: Musculoskeletal risk assessment and debate. By Christopher Quarrie, BSc CIEHF, Specialist Inspector in Human Factors and Ergonomics at the Health and Safety Executive. Synopsis: This presentation will inform the audience of the latest developments at the Health and Safety Executive and Laboratory on the prevention of musculoskeletal disorders (MSDs). The presentation will detail amendments to the Manual Handling Operations Regulations and the various risk assessment tools that have been developed to assist in assessing MSD risk in your workplace. At the end of the presentation, however, the speaker would like you to consider the manual handling tasks that you or your employees undertake that pose greatest risk of MSD and what you have done to minimise the risk. The speaker will then open a debate to share best practice - thinking caps on! SESSION: GROWING YOUR BUSINESS 14.00 Afternoon Keynote: Five trends changing the contract cleaning market. By Dan Weltin, Editor in Chief, Sanitary Maintenance, USA. Synopsis: What will the contract cleaning market look like in the next five years? Although it’s impossible to predict the future, there are five trends that will reshape the industry and affect building service contractors around the globe. The increasing awareness of infection prevention in the workplace is already changing cleaning priorities for customers. Emerging technologies, such as the Internet of Things and robotics, and shifting office layouts will have dramatic effects on contractors’ staffing levels and scheduling. And as one generation leaves the workforce and Millennials arrive, contractors need to appeal to a new type of employee. 14.30 Developing your business: Harnessing the power of email marketing. By Darren Hepburn, Sales Director, NewZapp. Synopsis: Whether you’re a seasoned email marketer or looking to send your first campaign, there will be something for you in this presentation. Darren Hepburn will be looking at the key elements of any email marketing, including getting past the dreaded spam filter, making sure your emails are opened and how to target your campaigns for maximum response. No rocket science or jargon, these will be easy to action quick tips that Darren guarantees will instantly help you get more from your emailing.

15.00 Developing your business: The power of social media. By Suzanne Howe, Managing Director, SHC. Synopsis: Social media used strategically and managed well will reap rewards for any business or brand. Increasing web traffic, developing a brand and building reputation are just a few of the benefits. Suzanne Howe will discuss how to incorporate social media into a marketing campaign and maximise the potential of the most popular social media sites used within the cleaning industry. She will also explain how to produce good content, create a content calendar and develop a protocol for any business. 15.30 Developing your business: The power of PR and why your reputation matters. By Chris Klopper, Managing Director, Mulberry Marketing Communications. Synopsis: In a rapidly changing era of print and social media, digital and video marketing – irrespective of how large or small a company is - its reputation is key to its success in business. A company that isn’t in control of its own reputation can only respond to how others perceive it. Far better is to shape your reputation by positively influencing all the messages that contribute to your success. After all, as an intangible asset, reputation is widely estimated to be worth a third of an organisation’s market value. This session will look at some of the ways that companies can use PR and communications to build great, long-lasting reputations. Attendees will leave with some tips and techniques that they can action straightaway in their own business. 16.00 Developing your business: Increasing revenues through proven strategies and technology. By Anthony Wilkey and Michelle Cachucho, Best Minds. Synopsis: With customer expectations already at an all-time high, it can be difficult to find the time to focus on running and growing your business in such a dynamic and competitive environment. As well as working hard to secure new clients, over delivering to existing customers is vital for any cleaning business looking to achieve sustainable growth. This presentation will help you ensure your business is ready by looking at: how the industry is changing; what you need to be prepared for; the ‘leaky bucket’ - how to

run a more profitable business; and how you can use technology to get more organised, grow sales and take control of your time. The presentation will conclude with a shortlist of actions for you to take away and apply to your business for immediate results.

THURSDAY 16 MARCH 2017 SESSION: A LOOK TO THE FUTURE 11.00 Panel debate: The future of FM. Chaired by Dennis Flower, Editor of Premises & Facilities Management Magazine. Synopsis: This panel comprising key executives from major service suppliers and Martin Pickard, the FM Guru, will discuss the future of FM. 12.00 Robotics: The shape of things to come? By Darren Marston, Chairman, ICE. Synopsis: This will be an informative session about robotics and how they are impacting the cleaning industry today. It will be an opportunity to learn more about how autonomous technology is changing the approach to cleaning methodology and work habits. It will also provide an insight into the perceived challenges of robotic cleaning, and how to overcome these. Darren Marston will also delve into the change of culture and perception, and how training and education will help the market fully adopt autonomous cleaning methods.


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What’s on show? A brief round-up of what just some of the exhibitors will be showing on their stands. More to follow in the March issue of C&M. A full list of exhibitors can be found at consumer and industrial markets. Keeping your organisation productive, effective, safe and in compliance is no small task. Avery offers tough industrial products to help you get the job done. Its line of professionalgrade labels and other supplies are built to stand up to challenging conditions and tough work environments. Choose from its wide selection of durable products to create safety and warning signs, barcode, chemical labels, and more.

Anglian Chemicals Stand: H15 Anglian Chemicals develops and manufactures performance cleaning and hygiene chemicals for many industries throughout Europe. It is committed to quality, service and support from a dedicated team with years of experience offering extensive personalised in-house and external sales support, technical information and training. Chemicals are formulated in its on-site laboratory to ensure they work first time, last longer, are innovation driven, and up to date.

Bio-Pro Research Stand: A34 Urine Off, awarded USDA BioPreferred Certification, is a leader in urine odour and stain cleaning and remediation. Distributed in over 80 countries, Urine Off and its sister ‘ecokleen’ products, meet the most demanding standards for hospitals, elderly care facilities, public venues, and transportation, including certification for use in Boeing and Airbus aircraft. Urine Off and the entire array of Bio-Pro products are distributed throughout the United Kingdom by Bio-Fresh Environmental. Delivery is fast, and technical service is only a phone call away.

Aona ReDose Stand: B25 If you are interested in making savings and reducing the overall amount of chemical used every day, month and year Aona ReDose can help. The company helps customers challenge traditional ways of thinking, increase bottom line return, reduce cost and maximise cleaning effectiveness. The company believes that it has the solutions to increase your profits on all cleaning contracts into the foreseeable future. Ardleigh Green Stand: G15 Ardleigh Green is a family run, independent janitorial supply company that looks after your individual needs with bespoke delivery processes and solutions. Arrow County Supplies Stand: C23 Arrow County Supplies ‘inspires cleaning professionals to rethink traditional approaches to deliver higher standards, improved team performance, regulatory compliance, and sustainable working’. The company takes time to conduct detailed investigations of current operations to help identify potential alternative ways of working or tooling. This helps in the delivery of agreed business objectives, such as hygiene improvement or reducing costs. Are you looking for the latest innovations in the industry to save time and money? Arrow helps solve problems and brings new ideas to its customers. Avery UK Stand: A32 Avery is a global brand leader in the office products sector. It is a principal manufacturer of self adhesive labels and paper products, labelling software office accessories, trimmers, guillotines, dividers, and a wide range of other products for both 24 l FEBRUARY 2017 l

BPI Recycled Products Stand: B6 BPI Recycled Products is a manufacturer of refuse sacks, producing over 30 million per week in the UK, and BPI Refuse is a recycler of waste polythene. The company is committed to innovation, continuously investing in machinery, technology and creating new products, as well as meeting the evolving needs of customers, whether helping to save money or reducing the carbon footprint. All products have the necessary technical accreditations. See and try out its latest product, the Green Sack Fusion, at the show - it is stronger and greener than the original Green Sack. Brightwell Dispensers Stand: C15 Brightwell Dispensers Ltd is a global designer and manufacturer of innovative soap, paper and chemical dispensing systems. Since its formation in 1947, it has developed a product portfolio to cover all hygiene environments such as away-fromhome washrooms, healthcare and leisure facilities, on-premise and industrial laundries, and professional kitchens. Supported by a network of exclusive distributors, it currently exports to over 85 countries worldwide. In-house design, manufacturing and thorough quality control during the entire process of product development and production enable Brightwell to offer a reliable and flexible service while ensuring product excellence. British Pest Control Association Stand: A16 The British Pest Control Association (BPCA) is a UK trade association representing organisations with a professional interest in the eradication of public health pests. Visit the stand to talk about how pest control can affect your business, either through the use of a BPCA member or by

getting qualified yourself to add another service (and income) to your portfolio. The BPCA is available to answer any questions regarding pest control problems, contract tenders, or training needs, as well as discuss the importance of housekeeping in professional pest control. Charles Bentley & Sons Stand: A5 Established in 1860, Charles Bentley & Son has over 150 years of manufacturing experience in the brushware and cleaning products industry. Its diverse range of colour co-ordinated products are competitively priced, high quality and perfect for the professional market. Its product sourcing abilities enable it to provide a vast array of essential products to a variety of customers and its increased UK manufacturing means it can provide short lead times on many of its product lines. New products at the Cleaning Show 2017 include colour coded floor pads, colour coded hygienic squeegees, pop up garden bags, and an array of medical cleaning products .

Cleaning Spot Stand: A40 Cleaning Spot, based in London, is celebrating its 10 year anniversary. Renowned for stocking a large range of cleaning products at competitive prices, it features Unger, Ettore, Moerman and Lewi amongst its brands. It stocks both traditional and waterfed pole equipment, including water treatment systems and all accessories. On show will be the ‘Spot-Lite’ pole range, described as ‘bringing carbon poles to the masses’ and now extended to include glass fibre and hybrid poles. CleanLink Software Stand: C21 CleanLink's software helps companies efficiently manage and grow their businesses on a site-by-site basis. Functionality covers site, staff and stock management; work scheduling; quality control; and site risk assessments. There are optional modules including an HMRC-approved payroll system with workplace pensions, plus a full invoicing module that interfaces with popular accounting systems. The mobile app is a cost-effective way to maximise productivity on site without requiring a constant Internet connection. The web portal service provides a fully hosted website with secure, shared web access to all files and docu-

ments. This creates a structured and professional facility for clients and staff to locate and view essential files and documentation. Clover Chemicals Stand: GR2 Clover Chemicals Ltd is a manufacturer of ‘effective cleaning chemicals'. After many years of developing the product range, Clover Chemicals now boasts over 150 different products spanning across varying areas in the cleaning industry. The manufacturing operation is managed in order to give a rapid response to customers and to ensure that products consistently meet the high quality standards set by the company. Clover believes that the processes, procedures and equipment now in place guarantee that the quality of its products is not compromised. These include electronic, variable speed mixers, high speed filling and capping lines, and extensive bulk storage facilities. Connected Workforce Stand: B20 Connected Workforce has 25 years of experience in workforce management solutions. Initially in the healthcare sector, the switch to FM has brought benefits to its clients. With hundreds of customers ranging from SMEs to local authorities and franchise businesses, its solutions can cater for all. Connected Workforce allows you to manage many administrative processes from HR and new business development right through to payroll and invoicing as well as auditing and management reporting - all in one system. It can offer proof of service delivery via smartphone, landline and biometric technology to capture time and task information that is visible to clients, staff and management as required. Darwin Clayton Stand: A33 Darwin Clayton was established in 1920 and has been associated with the cleaning and facilities management industry for many years. It works closely with trade associations and organisations to provide support to the sector and has gained a strong understanding of the insurance needs for businesses in the industry. Its specialist products allow it to offer solutions for all insurance requirements including liability, motor and property and to cater for a wide range of activities whether they be office cleaning, specialist cleans including industrial and high level, or noncleaning FM duties. Denis Rawlins Stand: F15 Denis Rawlins Ltd prides itself on creating brighter, healthier spaces. It is a supplier of innovative cleaning solutions which provide a scientifically-proven hygienic clean and good return on investment. With over 40 years of experience in the cleaning industry, it understands what problem areas facilities managers are experiencing and is skilled at sourcing high quality, innovative

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Airbiotics UK Stand: B26 AirbioticsUK is the importer and distributor of Airbiotics external probiotic bioscience technology air and surface all purpose cleaning products for the UK and Ireland. Environmentally friendly, non-GMO, organic, hypoallergenic, biodegradable, cost effective and - most importantly – it works…and continues to do so for up to three days.


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With Wecoline pads you conquer every floor challenge No dirt can withstand the cleaning power of Wecoline pads by Americo. All pads are made using 100% recycled PET bottles with, after their useful life is over, enhanced biodegradation on top of that. Download the app at for easy selection of the correct floor pad for every floor type. &/($1,1* 6+2: %227+ 12 (


20 minute drying time on carpet and seconds on hard floors. Duplex steam and vacuum machines come with comprehensive tool kits and are robust and reliable for the most demanding tasks. To demonstrate the efficacy of the products the company commissioned independent tests by the Hospital Infection Research Laboratory, Birmingham. It now has certified data that proves its machines kill bacterium most common in the environment including Clostridium difficile. systems that help combat such problems. At the Cleaning Show, it will be showcasing the REN Clean escalator cleaning system, and OmniFlex. The REN Clean system is designed for daily or regular cleaning and cleans any brand, size and style of escalator or travellator in minutes. The cost per clean is also very low compared to traditional methods. With OmniFlex users can easily customise a cost-effective cleaning system for virtually any task or surface in the building. Begin with the components required now and then add others as cleaning needs evolve. The result is an approach that’s practical, flexible and multifunctional. Duplex Cleaning Machines Stand: F20 Duplex will be showing its unique range of floor cleaning and steam cleaning machines which it has been selling, installing and training into the cleaning sector since 1986. The Duplex range cleans all types of flooring including carpets and hard floors without the need to change brushes. The Duplex steam floor range does not use chemical but cleans and sanitises large floor areas quickly using steam with only a

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Eco Depo Stand: A44b EcoDepo is a light and durable waste recycling system. Its unique but simple ‘grab’ system and clip mechanism allows colourcoded, fully recyclable sacks to be easily fitted onto the ecopods without the need for elastic bands, bungie cord or metal clips. It is versatile and adaptable and can be placed in any workplace. With the use of colour-coded lids and labels, various waste streams can be simply and easily managed and measured. Ecotech Europe Stand: H1 EcoTech (Europe) Ltd will be showcasing many new products at the show but one that will stand out will be the Envirowipe cleaning cloths, code EWF150. Launched in 2015, the cloths are made from 100% natural fibre, are 100% compostable, and are amongst the best semi durable non-woven cleaning cloths on the market. With good absorption, strength and softness, they are anti-bacterial, food contact safe and ideal for use in all food manufacturing and general hygiene cleaning applications. Free samples will be available on the stand.

Federation of Window Cleaners Stand: A4a Established in 1947, the Federation of Window Cleaners this year celebrates 70 years of representing the window cleaning industry - an independent, non-profit making organisation supporting the needs of domestic and commercial window cleaners within the EU, government and other professional bodies. Working alongside associations such as BCC, IOSH and the HSE (CILF), membership offers large or small window cleaning companies numerous benefits including free legal and technical support, health and safety information, and discounts on essential business applications. Fragrance Delivery Technologies Stand: A44 Fragrance Delivery Technologies Ltd is a manufacturer of eco-friendly air freshening systems specialising in solutions for the away-from-home market. VIVA!E air freshening system and Shield Anti Vandal air freshening system use patented Oxy-Gen powered technology that is ecofriendly, with benefits that include continuous, consistent fragrancing, odour elimination, significant cost-in-use savings, and hassle free operation. VIVA!e has been verified for emissions and energy consumption and was found to have a significantly lower carbon footprint compared to aerosol products. The stainless steel Shield system deters vandals. Greyland Stand: C27 Greyland - established for 20 years as one of the country’s leading cleaning chemical manufacturers - offers a comprehensive range of products for the janitorial

distributor. Greyland has gained a good reputation for value for money, clear and descriptive labelling, and fast supply to the distributor. Grundon Waste Management Stand: E20 Grundon is one of the UK's leading suppliers of integrated waste management and environmental solutions, working in partnership with customers to help minimise the financial and environmental impact of their waste. It provides a total waste management service for the reduction, reuse, recycling, recovery, and disposal of waste. It owns and operates an extensive fleet of varied and purpose-built collection vehicles, in addition to a range of treatment facilities. It covers the following waste streams: recycling, residual waste, food waste, hazardous waste, confidential waste, WEEE, clinical waste, event waste, and industrial waste. HPC Healthline UK Stand: H25 HPC Healthline offers a full range of disposable protective workwear, polythene products and infection control solutions such as gloves, disposable clothing, refuse sacks, wet wipes, and paper products. Among its well-known brands are Shield, Handsafe, Trusty, and Finetouch. It regularly brings new products to answer market needs and brings new competitive solutions to the ever growing infection control and PPE markets. Since its merger with BM Polyco last March, its product offering now includes a full range of reusable gloves.


Hydro Systems Europe Stand: D5 Hydro Systems, an independent manufacturer of chemical proportioning and dispensing systems, will be featuring at the Cleaning Show its new venturi based commercial laundry unit, EvoClean. With the EvoClean venturi laundry system, Hydro Systems has developed a four, six or eight product commercial laundry solution which eliminates the routine maintenance requirements of competing peristaltic systems. The unit is lightweight, with a small footprint, integrated flush manifold, low-level alarm, on-board control system, and remote formula select. With no chemical drop-off or deteriorating performance from worn tubes, EvoClean ensures consistent results and satisfied customers.

Hygiene Expert Stand: D12 Hygiene Expert develops cloud solutions featuring cleaning traceability based on beacons, and a cleaning process app. Live demonstrations will be available on the stand. ICE Stand: D25/E25 With almost 50 years of experience, ICE is an independent provider of industrial cleaning machines. It prides itself on the unique service it offers customers, providing everything from equipment purchase or rental to asset management and maintenance. Its service delivery and advanced web based systems mean that not only can it manage machines and assets, but also provide customers with direct access to un-editable call logs, delivering valuable key management information. ICE’s philosophy is about building long term, strategic relationships and partnerships with likeminded organisations. Ionic Systems Stand: A1 Ionic Systems Ltd manufactures the Reach & Wash System, pure water cleaning technology for all external windows and facades. It also offers portable and static solutions incorporating telescopic water fed poles up to 24 metres in length. Jangro Stand: F5 Jangro, the network of independent janitorial distributors, will launch a catalogue boasting new and innovative products at the Cleaning Show. Highlights include details of Jangro’s new washroom dispenser

range, the new workwear range, and additions to the Jangronaut children’s dispenser range. Also featured will be soaps produced by the social enterprise group Clarity, which employs, trains and supports people with disabilities to create high quality products. The catalogue sections cover products for washroom, housekeeping, kitchen hygiene, floor care, waste management, industrial cleaning and wiping, nursing and care, health and safety, PPE, and workwear. Jangro will also showcase its environmentally friendly range of products, Enviro Concentrates - a concentrate cleaning product range developed with the aim to reduce a user’s carbon footprint, from packaging and shipment, to use and disposal. Karcher UK Stand: C1/C5 Whatever the cleaning task - Kärcher has the solution! It employs innovative products to solve commercial cleaning challenges, whether for everyday needs or specialist applications. Kärcher solutions generate time, effort, resource, and productivity savings for your operators and your business. The company provides free one-to-one advice, site surveys and support to help you choose the perfect fit for your needs. With a wealth of experience gained through 80

years at the forefront of cleaning technology, from hospitals to factories, supermarkets to spas, the London Eye to Mount Rushmore, Kärcher has cleaned it all. Synonymous with the hot water pressure washers it pioneered, the full Kärcher range extends to encompass vacuum cleaners, scrubber driers, carpet cleaners, sweepers, steam cleaners, municipal vehicles, and ice blasting technology. All products are available to buy, hire or lease along with comprehensive rainbow service and support capabilities. Kennedy Hygiene Products Stand: D22 Kennedy Hygiene Products is a leader in the manufacture of service friendly integrated washroom hygiene systems. Its dispensers are designed with the service specialist in mind and are prized for reliability, quality, cost control, ease of service, and hygiene. Kimberly-Clark Professional Stand: E17 With a heritage of over 144 years, Kimberly-Clark Professional is proud to have over five decades in the cleaning industry and partners with businesses all over the world to help to make workplaces safer, healthier and more productive. As a global manufacturer it supplies businesses with innovative washroom solutions, hygiene products and industrial supplies. At the show the company will be launching innovations that support its goal to deliver improved tenant satisfaction by focussing efforts on enhancing the user experience and improving operational efficiencies for FM and cleaning contractors. l FEBRUARY 2017 l 27

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HTC Floor Systems Stand: GR3 HTC Sweden AB was founded in 1987 and today the group consists of the parent company in Söderköping with sales offices in France, UK, Germany and USA. The group develops, manufactures and sells complete solutions for most floor applications such as surface leveling, grinding, renovation and maintenance, and daily cleaning. The product range consists mainly of grinding machines, dust extractors, diamond tools, and diamond impregnated cleaning pads. HTC Superfloor, the proprietary concept for polished concrete floors, is established globally through distributors and certified contractors. The company has also invented and developed the patented diamond-based cleaning system Twister, a revolutionary method of chemical-free floor cleaning.


Liberty Hygiene Stand: E22 Liberty Hygiene Ltd provides high quality innovative products, services, and solutions for all washrooms. Its team comprises washroom hygiene professionals who are driven to deliver high levels of service, and are committed to ensuring expectations are not only met, but surpassed. Makita UK Stand: B10 Established for over 100 years and now a global brand leader, Makita continues to raise standards regarding safety and performance throughout its product range. It challenges its R&D engineers to design and deliver innovative products, pushing boundaries and adopting new technologies

launched as a result of the Horizon Programme. The Liberty will free users from the need to sit on or walk behind machines. The unit features advanced robotics technology and is designed for customers who use floor care equipment every day. Nilfisk will also be exhibiting its range of micro scrubber driers - the SC100, SC250 and SC351. The new range of battery powered vacuums will also be on show, again benefiting from the new lithium battery technology. Models include battery variants of the VP600 tub vacuum and GD5 back pack. Northwood Hygiene Products Stand: D1 The Northwood stand will be the largest in the company’s history. For the very first time all the Northwood premium brands including Leonardo, Bay West and Whisper - will be exhibiting the latest products in their ranges alongside one another. As well as being able to see such established products as the Leonardo Versatwin dispensers, also on show will be the newly re-launched Whisper range. Numatic International Stand: D30/D40 Numatic’s stand will feature new products packed full of innovation and made right here in the UK. Cordless Henry will be attracting much attention, bringing cordless cleaning to all.

Nexon Group Stand: D10 Nexon Group is an established familyowned business specialising in distributing cleaning, hygiene and janitorial products to the professional user across England, Scotland and Wales. The company offers quality brands backed by high standards of customer service. Nexon Group has over 50 years’ experience servicing multiple sectors including food, facilities management, local authorities, education, healthcare, and hospitality. Offering free on loan installations and maintenance packages for auto-dose laundry and dishwash users, a company-employed technician is assigned to each site. The company has also developed ‘U-Connect’, its unique online product and budget management system. Nilfisk Group Stand: G1 The Nilfisk Group will be exhibiting a number of machines from its ‘one stop shop’ product range. Central will be live demonstrations of the Nilfisk Liberty A50, the first autonomous cleaning machine to be 28 l FEBRUARY 2017 l

Pacvac Stand: G31 Pacvac started operations in 1978 with a vision to manufacture high quality backpack vacuum cleaners for the global cleaning market. Today, its backpack vacuums are renowned worldwide for their comfort, durability, reliability, and for providing up to three times more efficiency than other types of vacuum cleaner. Pacvac has distributed over half a million vacuum cleaners and lists many of the world’s largest cleaning companies as valued customers. Pearroc Sponsor Pearroc is a family run janitorial and washroom supply company, which prides itself in providing outstanding customer service whether this is help and advice over the telephone or face to face meetings with its trained representatives. The company is experienced at dealing with the challenges that cleaning, facilities and building management companies have to cope with on a daily basis, and is always focused on a successful partnership. PowAir Stand: C16 Don’t just mask bad odours, eliminate them permanently with PowAir, nature’s odour neutraliser! PowAir uses a natural, non-toxic and eco-friendly formula that is safe to use around people and animals. Made from over 40 essential oils, PowAir is a series of complex formulas, designed to simplify your odour control management. PowAir attacks, neutralises and destroys a wide spectrum of organic and non-organic odours. PowAir can be applied to solids, liquids or dispersed through the air.

to meet the needs of an ever-changing market. At this year’s show it will be exhibiting some of these new products including the DVC260Z back pack vacuum cleaner, the DRC200Z robotic vacuum cleaner, and the DCL180Z hand held cleaners utilising its 18v li-ion battery platform. These products complement its extensive range of vacuum cleaners and dust extraction units. Morclean Stand: A7 Morclean will once again be demonstrating its professional Bin Wash machine at the show, with the latest model in the range taking centre stage. The Morclean wheelie bin washers are perfect for a start-up business machine or addition to any current fleet.

machines supplied to all service sectors, FM, education, retail, commercial, healthcare, and food manufacturing, this range of dry steam technology ensures you can tackle even the toughest of cleaning tasks with confidence.

The Henry HGB scrubber drier and Henry rotary floor machine bring Numatic floor care innovation to the new extended Henry range. No matter the cleaning task you’ll always have a Henry to hand. Osprey Deepclean Stand: G30 OspreyDeepclean manufactures and supplies a wide range of innovative dry steam machines for cleaning and sanitation in any environment. No chemicals are required which means no restrictions as to where dry steam technology can be used. OspreyDeepclean dry steam uses significantly less water than more traditional cleaning methods and turns an everyday clean into a deep clean. 2016 saw the company introduce the world’s first battery powered dry steam technology for gum removal to the mainstream market the GB1 - which won the Innovation Award for outdoor cleaning at the last show. With

Prochem Europe Stand: F10 Prochem Europe will showcase its latest specialist solutions and technology at this year's show. A new chemical product will be revealed is B106 Extraclean. Suitable for carpet, rug and upholstery extraction cleaning, its formula includes an odour neutraliser and it benefits from a new Lemon Breeze fragrance. In addition to related solutions from the company’s chemical ranges, Prochem is also bringing along a wide range of its cleaning technology, from portables to powerful truck mounted units including the new Endeavor 500, the Bravo, Fivestar, Polaris 500 and 800, Steempro Powerplus, and Powermax. For larger jobs, a Sapphire 370SS truck mount is being shown as is a van-housed Blazer GT. Complementing the above is a range of Birchmeier sprayers and a selection of hand tools and related accessories. Pure Concepts Stand: B16 Introducing its latest SaniPod model as a UK first, Pod Petite sanitary waste disposal system incorporates all the SaniPod elements in a fraction of the size. Designed by women for women, this modular system is available in black and white with touchfree and manual models. Pod Petite is designed for utmost user hygiene, service personnel safety and proprietary protection for distributors. The proprietary liner enables a quick three step service offering complete protection with no exposure to waste and reduced labour time. Reintec Stand: F1 Part of the HSS Hire Group, Reintec is a fully outsourced cleaning equipment solution that will save you time, money and guarantee compliance. Flexible hire plans are tailored to customer needs, and innovative product solutions can be flexed up or down to suit. Reintec also offers a range of comprehensive servicing and maintenance plans, and its support team is available across the UK, 24 hours a day, seven days a week. Rotowash Stand: A25 Rotowash makes a range of floor cleaning machines that are used extensively on hard floors, safety floors, outdoor decking, and carpets. Rotowash has a significant presence in both the private and public sectors with many hospitals, schools, care homes, hotels, vets, and leisure clubs entrusting their cleaning regimes to its equipment. Rotowash uses up to 90% less water and chemical than other systems, and because it is portable, one machine can be used throughout the premises. With colour coded brushes one machine can be safely used in bathrooms, kitchens and general areas without fear of cross contamination. On-site training is available free for the life of the machine, and service engineers are available to carry out on-site maintenance. Samson Paper Disposables Stand: A29 Samson offers a unique opportunity to sell a strong brand of quality paper disposables in an exclusive regional territory. As a Samson distributor, you will be supported by extensive product training and an ongoing marketing programme that includes free sales enquiries from regional exhibitions, free trade magazine advertising, Internet marketing campaigns, and exposure to national sales and distribution contracts. Samson products are manufactured in the UK on robotic production lines, which guarantees product quality, consistency and availability at low prices. SCA Hygiene Products Stand: E6 SCA is a leading supplier of paper hygiene products and a global leader in sustainability with several independent accreditations for its achievements. Under its global brand, Tork, it offers hygiene systems dispensers and refills - that can deliver genuine cost savings whilst improving efficiency and hygiene standards. Its patented systems, Tork SmartOne toilet roll and Tork Reflex single sheet centrefeed, reduce paper consumption by up to 40%. At the show the company is showcasing its latest innovation, Tork EasyCube - the future of smart washroom maintenance.

Sebo UK Stand: D16 Made in Germany, Sebo professional upright vacuum cleaners feature powerful brush action to revive carpet pile, and com-

Continued on Page 30.

Lavorwash Stand: F16 For over 35 years, Lavorwash has been one of the largest manufacturers of high-tech cleaning equipment, suitable for use both indoor and outside. Lavor Pro is the professional range developed by the company.

MANUFACTURERS AND SUPPLIERS OF QUALITY WINDOW CLEANING EQUIPMENT YOU CAN RELY ON TO DELIVER GREAT RESULTS FOR YOUR CUSTOMERS EVERYTIME. With over 14 years of industry experience and manufacturing expertise we strive to deliver not just excellent products, but also excellent customer service.

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bine efficiency, performance and ease of use with simple maintenance. Some models even have plug in cables for easy replacement. The Dart UHS polisher head converts the Dart upright into an ultra-high speed polisher for a brilliant, hygienic finish on hard floors. For cleaning and maintaining carpets, the Sebo Duo carpet dry cleaning system is simple to use and there is little or no down time. Signature Aromas Stand: B23 Signature Aromas will be launching its new Vaparoma 4 system for its natural oil discs and cubes. The latest unit in the Signature family has been designed to offer more flexibility and performance for its natural oil aromas. The Vaparoma 4 will be available in standard white, stainless steel, or coloured steel finishes. Skillweb Stand: A43 SmartTask Cleaning is an employee scheduling and workforce management solution designed to provide cleaning companies with the tools they need to centralise client records, improve service delivery, manage staff, and win more business. Cleaning services companies are differentiating their business using SmartTask through: proof of presence to provide visibility; knowledge of where staff are working; paperless audits capturing performance trends and communicating these to customers via a reporting dashboard; automating health and safety compliance through electronic safety equipment inspections; automating supervisor/manager performance reports; and automating PAYE and holiday accrual calculations. Sofidel Stand: G26 Sofidel Group was founded in 1966 and is now a leader in the tissue paper production market for hygienic and domestic use: toilet paper, napkins, kitchen paper, handkerchiefs, and tissues. Its best known brand, available in several countries, is Regina. From its headquarters in Porcari, Sofidel coordinates the activities of 19 companies throughout Europe and the United States, which produce more than one million tonnes of paper each year and provide more than 5500 people with employment. Papernet is the Sofidel Group brand for the away-from-home tissue market range. Spinaclean Stand: D15 SkyVac is a specifically modified guttercleaning machine, and is claimed to be 30% more powerful than its nearest rival. Its features include an engineered robust all terrain chassis, a blockage free side entry port, tapered carbon fibre poles, and an effective clip free end tool. As well as all other Spinaclean products, the Slipstream pressure washer packages are another example of Spinaclean’s continuing efforts to provide a practical, powerful and effective choice of equipment. Sprintus Stand: E21 Sprintus is a leading German manufacturer of commercial cleaning equipment. Founded in 2006, the company has developed a range of innovative, user-friendly and high-tech professional cleaning products, distributed throughout Europe. The company uses technology to ensure all its products are of sturdy lightweight construction, ergonomic design, and comprise high-quality components and materials. 30 l FEBRUARY 2017 l

Steam Clean Systems Stand: A20 Steam Clean Systems is the sole importer of the SC range of super-heated steam cleaners for the UK and Ireland. These steam cleaners feature self-descaling boilers – important because limescale is the cause of 70% of breakdowns in steam. Chas Kent and Chris Lloyd, the two owners of the company, have no less than 46 years’ experience between them. Supplies House Stand: C20 The Supplies House offers an extensive range of competitive cleaning solutions and premium consumable products delivered right to your door. It has thousands of catalogue items, including housekeeping products, vacuum cleaners, cleaning machines, green chemicals, and environmentally-friendly products. It can help reduce your environmental footprint and your spend. Its support services include advice, training, and dispenser fitting. In addition, with distribution centres in London and Chorley, Lancaster, it is well placed to deliver quality green cleaning products where and when you need them. Suzanne Howe Communications Stand: A43b Suzanne Howe Communications is a specialist agency delivering high impact B2B PR and marketing campaigns for the cleaning and FM sectors. It is small enough to provide the personal touch, but offers plenty of experience. The business offers PR, marketing, film making, social media, design, photography, and research. Strategic thinking and experienced handpicked teams of specialists is what Suzanne Howe puts down to its success. Telelog Stand: A42a The Telelog workforce management system is as flexible as it is comprehensive, so whatever the size and type of a company, it can be adapted to suit business needs perfectly. The system incorporates time and attendance, HR and payroll, job costing, scheduling, custom reports, a staff portal, as well as a mobile application. Telelog Mobile Audit is a fast way to ensure that standards are met on contracts within different sectors and allows users to have a full overview of business KPIs 24/7. Templa Stand: TK1 With its 40th anniversary in 2017, Templa has been a successful, long-term player in the UK software development marketplace. It has built a track record of delivering leading-edge software solutions for businesses in various commercial sectors, across the UK and overseas. With its TemplaCMS contract management system for cleaning contractors, it has - over the last seven years - delivered from concept to solution a truly integrated system to this marketplace. Its clients now have a single joined-up suite of software that addresses the sales, administration, payroll/HR, operations, and quality management aspects of their business, linked also to complementary peripheral solutions covering time and attendance, supplier e-trading, and document management. Tensid UK Stand: GR5 Tensid has been working closely with its customers for 28 years providing solutions and opportunities to the specialist cleaning

industry. Stone cleaning, graffiti removal and coatings have been the core of the product range, together with Aquila pressure washers and Torik superheated water cleaning equipment. For the show, it will focus on some new products - Onecoat and Onemop are products that will save time, money, water and chemical usage. Onecoat is a single application non-slip floor coating that is easy to clean and long lasting. The product range includes various grades of coating designed and formulated for non-porous surfaces such as interior and exterior surfaces on trains and buses. Truvox International Stand: G25 Truvox International is a leading global manufacturer and supplier of commercial and industrial floorcare machines. From producing its first machines in the early 1960s, Truvox has expanded to five quality ranges: Orbis rotary burnishers, Hydromist carpet extractors, Valet vacuum cleaners, Multiwash scrubbers, and Cimex three brush technology. At this year’s show, you can see Truvox’s recently launched innovative machines for 2017, including the new Orbis Eco. TTS UK Stand: E5 TTS will show the latest items in its product range, including the Magic + system to join/separate cleaning modules: two trolleys become one. Magic + offers the efficiency of a well-organised, easy to move and all-in-one trolley with compact and independent modules. Mini Magic is a new trolley line for use in narrow places, measuring just 50x52cm. Finally, TTS is going to show the new compact Magic with 90 litre bag holder and removable drawer: separate waste collection, washing and storage all in one trolley. TVH Stand: G21 TVH offers over 45,000 references in stock and more than 900,000 known references for most makes and models, and provides an extensive range of parts for scrubbers and sweepers: brushes, filters, squeegees, floor pads, drives, and vacuum motors. TVH is an ISSA member and a dealer for Lamb Ametek vacuum motors in Europe. Unger Stand: A2/B1 Unger has been delivering innovative solutions for expert cleaning and maintenance since 1964. Today the Unger range includes a wide choice of best-selling traditional window cleaning tools and pure water cleaning systems, designed for safe and efficient cleaning of external glass, building facades, solar panels, and signage at heights of up to 20m. On show will be the latest Unger innovations, including the award-winning Stingray system for cleaning indoor windows, mirrors and other surfaces 25% faster and using 39% less chemicals than the traditional sprayer and cloth method. Powered by 3M Scotchgard, the Stingray allows you to reach heights of up to 4m safely from the ground, creating lasting protection against dust, fingerprints and fogging with every clean. Vaclensa Stand: E10 With almost 50 years’ experience, Vaclensa is a supplier of professional cleaning machines, and a service company delivering high quality products with outstanding cleaning performance, innovative new products that embrace the latest technologies, and first class service delivered onsite

nationwide. Vaclensa offers products in every cleaning machine category from tub and upright vacuum cleaners to scrubber driers and sweepers. Varitech Systems Stand: C10 Varitech Systems/Streamline Systems is a family owned and run business that has been trading since 2002. With over 13 years of experience it is an accomplished supplier of professional window cleaning systems to customers in the UK. It stocks an extensive range of high quality and reliable products, with a range of over 4000 line items. Products include a range of water fed pole systems for internal and external glass cleaning, high pressure and gutter cleaning solutions, and much more. Vermop UK Stand: B21 Vermop is an innovative company with a long tradition, internationally oriented yet still firmly committed to Germany as a business location. The comprehensive range of cleaning appliances, systems and accessories is developed in Gilching near Munich, produced in plants in Wertheim near Frankfurt, and delivered from there to locations throughout Europe. Products are characterised by cleverly designed functions and innovative designs. Vileda Stand: G20 Vileda Professional provides quality cleaning solutions ranging from single use microfibre products to durable flat mopping systems and a whole lot in-between. Vileda Professional provides cleaning systems across the healthcare, general building, controlled environment, and hotel, restaurant and catering sectors. Its team of experts has developed the latest technology used in all its products to raise the standard of cleaning performance which can save time, money, reduce chemical usage, and ultimately reduce total costs. Vileda Professional customers receive a cost effective, high performance bespoke solution specifically designed to meet their needs, and the range of products and systems available gives customers total peace of mind when it comes to achieving the necessary levels of hygiene required. Wecovi Stand: E19 Wecoline specialises in: full cycle floor pads - made from 100% recycled PET plastic, water-based latex resins and now feature accelerated degradable properties; high quality microfibre systems; and a range of superior single use products developed for the professional cleaning industry. Zybax Stand: B17 Zybax has been proven over 15 years as a leading odour eliminator. Now the company is seeking distributors and partners across the world who can help it to bring its advanced, unique and guaranteed product to new users. It is only sold through partners - never direct, it is shipped in bulk or bottled anywhere in the world, and has branded and own-label options.





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Lean cleaning is greenest Overusing and wasting cleaning agents is sadly still commonplace in the sector, but the impact this has on the environment cannot be overlooked any longer. Jangro’s operations director, Joanne Gilliard, explores the most cost-effective solutions to tackling this challenge.

to make sure that exactly the right amount of concentrate is used. Transport requirements are also much higher when moving ready-to-use liquids around, thanks both to the extra volume of water used in each bottle to make the diluted spray, but also due to often excessive packaging. In contrast, suppliers considering their impact on the environment across the supply chain should offer concentrates that feature as little packaging as possible, avoiding bulky and unnecessary designs and focussing instead on the logistics of shipping the highest volume in one go. A lifecycle approach

No-one denies that cleaning products have an impact on the environment. Even entirely chemical-free pure water systems still carry shipping, packaging and energy consumption implications, not to mention the water used in their manufacture and application. The fact is that cleaning products are used by billions of people every day, and most of them are washed down the drain or evaporate after use, while many consumables like mop heads are still sent to landfill. The most immediate, simple and effective way that the environmental impacts of cleaning products can be reduced is to eliminate wastage where possible. Investing in the right products from responsible suppliers and using them in the correct

Under pressure to deliver green cleaning 32 l FEBRUARY 2017 l

Above, the Jangro Enviro Range; right, Joanne Gilliard, Jangro’s operations director.

way can make a huge difference and doesn’t have to be more expensive. Avoid ready-to-use Ready-to-use cleaning sprays and agents should not be used by cleaning contractors. Instead, high concentration, low volume chemicals should be favoured by businesses. Using concentrates not only makes economic sense as concentrated formulas last much longer, but can also dramatically cut down on all forms of waste, from packaging and transport costs, to chemical wastage through overuse. The best suppliers will provide simple, accurate dosage guidelines and dose caps

Demon International is introducing an LPG option to its range of petrol pressure washers. With current emission laws being tightened and the increasing cost of fuel, the LPG engine offers a good alternative. The new Honda GX 200 gas engine offers a green alternative to petrol. Demon International has tested the new engine on two products - the Tornado P2 Mini-Bowser and Hurricane P2 Combi - both of which have performed as well as the petrol version. Current noise and other environmental restrictions within London and other cities in the UK will make the use of standard diesel and petrol driven machines harder. Using LPG meets the needs to reduce noise and emissions to an acceptable level with minimal cost implications. As well as the Mini Bowser and Combi, 2017 will also see the option of a bowser plate with the new Honda GX340 LPG as a conversion for existing bowsers. It will also be available as a complete bowser unit. These will include the road towable version and have the capacity to carry bigger gas cylinders and have longer run times.

Seen in this lifecycle context, a product that makes claims about natural and environmentally-friendly ingredients may in fact have a larger overall carbon footprint than a chemical cleaning agent. Jangro uses the Wright Environmental Impact Rating (WEIR) system to rate a product it is considering offering through its network. This unique system allows products to be classified according to their lifecycle. To truly be considered a green cleaning product, the entire supply chain is analysed in terms of its environmental impact and carbon footprint, from the chemical and raw material suppliers, to production, packaging, the distribution networks, and disposal and recycling options. The best suppliers will work with customers to help them chose the lowest impact product that is still appropriate for the circumstances. After all, using an apparently low impact product for the wrong application will also result in overuse and waste not only the product, but also the cleaning operative’s time, and money. Reputable suppliers will also aim to recycle wherever possible to stop needless waste filling landfill sites. Offering a return system for customers is another way that suppliers can intervene in the lifecycle of a cleaning product to ensure that its environmental impact is as low as possible.


Steam = truly green cleaning Thomas Stuecken, chairman of OspreyDeepclean, reports. There is a certain expectation on companies today to not only have environmentally friendly products and services but to be kinder to the environment through policies and procedures too. The terms ‘green’ or ‘sustainable’ are meant to refer to products and services that are not harmful to the environment but, with a little help from some savvy marketeers and a need for every product to have a competitive advantage, product labelling is not always indicative that a product is truly green. As with anything though, there is always an exception to the rule and for the cleaning industry that exception is dry steam. It’s one of the very few cleaning tools that can truly shout from the roof tops about its green status! Dry steam keeps things simple. Cold clean tap water is superheated to approximately 180°C and with minimal effort by the operator it leaves surfaces sanitised and deep cleaned. Dry steam is not limited to where it can be used and it can (and does) clean virtually anything. Nothing needs to be added for it to work and the dirt, grime and bacteria are taken away using an integrated vacuum, so there is no scope for any antimicrobial resistance. The green credentials of dry steam don’t end there - in the constant quest for innovative technology to achieve even better results, OspreyDeepclean introduced the world’s first battery powered dry steam unit - the GB1. The GB1 busts gum one deposit

at a time and costs as little as £2.50 per hour to operate, including consumables. Acting on the demands of the industry, the logical step was to produce a cable-free and generator-free steam production unit. The GB1 operates for up to six hours on a single battery charge and its silent operation means it can be used in populated areas with minimal disruption. The technology has been so successful that we have already introduced a smaller version of the battery technology - the GB Compact. Battery technology for removing chewing gum could be just the tip of the iceberg for the cleaning industry. It has the potential to rewrite cleaning rules and completely change the current state of the cleaning industry. There is the potential that cleaners will no longer have to work antisocial hours nor for their work to be ‘seen and not heard’ - and without the need for heavy, cumbersome machines with trailing cables. Daytime cleaning could actually become a mainstream approach. Simplistic controls, cordless and virtually silent, battery powered steam units could be coming to a workplace near you! Discarded gum and graffiti are probably always going to be an anti-social issue yet we can be confident that - with the evolution of innovative technology such as the GB1 - we can keep instilling the positive ‘see it clean, keep it clean’ mantra to minimise any negative impacts on our world.

1947 - 70<HDUV YEARS - 2017

Window Cleaners We offer: Membership and Benefits ~ IOSH Accredited Training ~ Safety Accredited Member (SAM) Procurement Scheme ~ Secure online shopping And much more Formed in 1947 the professional Trade Association for Window Cleaners Federation of Window Cleaners Tel: 0161 432 8754 /0161 432 9280 ± Web:

Eco products on show at the Cleaning Show EcoTech (Europe) Ltd will be showcasing many new products at the 2017 London Cleaning Show but one that will stand out will be the Envirowipe cleaning cloths, code EWF150. The cloths are made from 100% natural fibre and are 100% compostable. With good absorption, strength and softness, they are anti-bacterial, food contact safe and ideal for use in all food manufacturing, restaurants, hotels, and general hygiene cleaning applications. Free samples will be available on stand H1.

Plant-based, biodegradable daily cleaning range launched Cleaning teams who want to demonstrate the highest levels of environmental responsibility can now choose the Sure range of 100% plant-based, 100% biodegradable cleaning products from Diversey Care. The 18 products in the Sure range cover all routine and daily cleaning requirements in kitchens, washrooms and personal care. Each has been formulated to deliver professional results while maximising safety and gentleness for people and the environment. Designed to meet demand from customers for more natural and sustainable products, the entire Sure range meets typical eco-certification criteria. Where applicable, all are EU Ecolabel certified or have approval pending.

The entire Sure range is manufactured from environmentally-responsible ingredients being from renewable resources. These plant-based ingredients are typically derived from by-products of the agri-food industry, originating from sugar beet, maize, straw bran, wheat bran, and coconut. The products contain no artificial dyes, perfumes, quats, chlorine, phosphates, or oxide compounds. Most of the Sure concentrates in the range are nonclassified and have been formulated to achieve the lowest hazard classification. Sure products are available in variety of ready-to-use, dispensing and bulk packs with industry-standard colour coding.

In the next issue Washroom Hygiene, Paper & Textile Wipes and Dispensers, THE CLEANING SHOW ONSITE ISSUE EDITORIAL Neil Nixon • Editor T: +44 (0) 7957 713316 • SALES Vanessa VanSanten - Smith • Sales Manager T: + 44 (0) 1737 855041 • Find us online at: l FEBRUARY 2017 l 33


Sustainability and savings for laundry operators Sustainable and environmentally-friendly Miele products continue to be a growing trend in most industries, and the cleaning sector is Professional’s no different. Increasingly, cleaning and products are leaders maintenance companies are looking for for energy and water ways to reduce their carbon footprints not only to benefit the environment, but efficiency, and are also to lower their energy bills. built to last for up Miele Professional’s range of products cater to these requirements. The brand’s to 30,000 washing machines are leaders for energy cycles. and water efficiency, and are built to last for up to 30,000 cycles. This focus on durability helps to minimise downtime and cut back on running costs and waste. For businesses that want to dry laundry in a cost-effective and environmentally efficient way, Miele’s Heat Pump Drier range offers a solution. Its closed air circuit removes the need for vent ducting, which can reduce installation costs and make it easy to install where no external walls are available. The fully encapsulated heat-pump module ensures optimum heat and sound insulation, whilst a self-governed cooling system protects the machine from overheating which further increases the energy efficiency and reliability of the machines. This innovative technology helps accom-

Solventfree uPVC restorer

34 l FEBRUARY 2017 l

plish a 60% energy saving over some conventional driers. At a time of energy price rises, this means a welcome reduction in utility bills for Miele Professional customers. Other Miele driers also help to save energy and money. For example, the H20 Drier machines are heated using water rather than electricity, and can be used wherever hot water is available. Similarly, where hot water is produced as a by-product in other systems, this drier can be used to cut the cost of drying. When the source of heat is a co-generation plant, heating costs are reduced to virtually zero. Specifically for organisations operating in the dry cleaning sector, Miele Professional offers a way to help protect the environment and increase profits at the same

time. The brand’s WetCare system uses 30% less water than conventional machines and can clean at as little as 20˚c potentially reducing energy bills by 50%. During this time, no harmful solvents such as perc are used, making it healthier for both employees and the environment and saving on the need to purchase a permit. That’s not all: recent upgrades to the WetCare system now allow Miele customers to improve staff productivity as no hanging time is required. Garments spend 25 minutes in the washing machine, 30 minutes drying, and can then go straight onto the finishing equipment. This means that items going through the WetCare process can be cleaned and dried in less than an hour.

Vistal is a new uPVC cleaner which revives weathered window frames, gutters and fascias without solvents or acids. It is quick and effective, leaving uPVC surfaces clean, shiny and easier to keep clean. As well as being economical it is also biodegradeable, free of toxins, acids and phosphates and is kind to the skin. What makes Vistal unique is that it comes as a solid, dry compound whereas most cleaning products have a high percentage of water. With Vistal you are paying just for the pure cleaning ingredients which include polishing clay, soapflakes, green soap, vegetable oils, glycerine, and perfume oils.


Sansafe relaunched A superior shine...without the use of chemicals with new formula Cromwell Polythene is relaunching its Sansafe hygienic bin liners, with a new formula, using recycled rather than virgin material, as well as a more powerful scent additive. The liners are tested to ISO22196, offering antimicrobial protection to hygienic liners for sanitary and medical disposal services, waste management and janitorial sectors. Manufactured with Biomaster anti-microbial technology, the biocide is added during the film extrusion process, ensuring the bags provide secure round-the-clock protection against harmful bacteria such as E.coli and Staph.aureus, while a powerful Scentmaster pine fragrance helps mask unpleasant odours, both inside and outside the liners. By using Sansafe liners the need to use a separate anti-

microbial/bacterial product may be eliminated in most situations, saving operatives time and cost. Measuring 615mm x 590mm, the liners fit most 30-35 litre bins, while the white opaque film helps obscure the contents for discreet removal. The liners are packed in rolls of 25, 10 rolls per carton, with a guaranteed net box weight of 2.86kg. “The new formula builds on the success we have enjoyed over the two years since we introduced the original Sansafe liners,” said Cromwell’s managing director, James Lee. “This enhanced product provides superior product performance, while still representing a competitively priced alternative.” www.

New from Robert Scott & Sons Ltd, the Hi-Shine Multi Surface Kit has been designed for smear free cleaning. Ideal for quick, efficient cleaning of hard to reach glass surfaces in and around offices and commercial premises, the Hi-Shine Kit enables cleaners to reach high and difficult glass sections without the need for risk assessment. The kit includes a telescopic handle incorporating a push-pull/cone fitting for flat mop frames. The handle’s rotating 'ergo-ball' top helps support the cleaner’s wrist whilst mopping, thus reducing strain and enabling fast and simple use. Each handle is 90cm in length which can then be extended to 162cm - sufficient to reach high internal windows, balustrades, shower screens, and glass panels. Also worth noting is that the handle fits Scott’s ‘Spanky’ high level cleaning tool and its cobweb brush. Also included is an angled mop frame which fits onto the telescopic handle. This

multi angled holder makes hard-to-reach areas easy to clean and is simple to manoeuvre into tight corners and hard to reach glass surfaces. A packet of five Microglass pads is also included together with a 600ml water spray bottle - this means no buckets are required, less water is used and there are no spills to worry about. Finally, the Hi-Shine Kit also includes five Hi-Shine cloths - these 140gsm thick, semi disposable microfibre cloths are great for cleaning, wiping and drying all hard surfaces and provide smearfree cleaning on glass, stainless steel or any shiny surfaces. Highly absorbent, the Hi-Shine cloths can be used wet or dry on all surfaces - they dry quickly after use and are colour coded and machine washable. Alastair Scott, sales and marketing director, said: “The Hi-Shine Kit has been designed to provide a quick and simple solution to cleaning internal glass or shiny

surfaces, such as lift doors, and can be used equally effectively in high, hard to reach spots as well as on doors, screens and entrances. The kit carries everything needed and ensures safety when working at height for users and employees/visitors alike. Smear free cleaning which saves time and labour costs - we think it perfectly fulfils the demands of our customers and at a price that is more than attractive in these uncertain times.” l FEBRUARY 2017 l 35



CLEANING SHOW 2017 14 –16 MARCH • EXCEL • LONDON Organised by

Supported by

In partnership with

Entrance is free of charge and visitors will be able to:


the industry through free seminars and workshops

holder, Terry ‘Turbo’ Burrows,

• Challenge the world’s fastest window cleaners in the world

will take on all-comers who are trying to break his record for cleaning three regulation-size windows. The competition will take place on the exhibition floor and will be adjudicated by

• View demonstrations and try out equipment first hand • Gain knowledge about the key challenges and legislation affecting

The existing world record

long-standing world speed

• Source the latest products and services on the market

Unfortunately no one has managed to beat Terry’s

• Meet with friends new and old at a series of social gatherings and association meetings

time and so he is still the quickest window cleaner in the world!

the Federation of Window

Do you think you will


be quick enough?

• Find bargains with special show discounts on products

In association with




Atkins Gregory launches new website Following the acquisition of Cambridge-based commercial cleaning contractor Atkins Gregory by Monthind Holdings Ltd, the company has unveiled its new website ahead of its 2017 marketing campaign. Designed by the creative agency Zero Above, the new website highlights Atkins Gregory’s professionalism through its accreditations, team, sector, and service profiles, and case studies to introduce the company’s current clients and capabilities.

Tony Felgate, director of Atkins Gregory, said: “Atkins Gregory has built an excel-

lent reputation and a solid business delivering highquality commercial office

and window cleaning services across the region, and we needed a website that provides an opportunity to showcase our news, case studies and staff profiles. The website is designed to evolve alongside the company as we broaden our already diverse client base, and the current content is informative and inspiring. Quality is at the heart of everything we do and we believe the website reflects that.” www.

Instructional videos now online Cromwell Polythene has produced a series of instructional videos, now available to view on the company’s YouTube channel. Each less than two minutes long, the videos include ‘How to calculate the specification for your refuse sack’, ‘How to calculate the correct size liner for a square or rectangular bin’, ‘How to calculate the correct size liner for a circular bin’, and ‘How to perform a drop test in accordance with the CHSA Plastic Refuse Sack Manufacturing Standard’. “Refuse sacks are not the most complicated things in the world,” said Cromwell’s managing director, James

Editor Neil Nixon Tel: 07957 713316 Sales Manager Vanessa Van Santen-Smith Tel: 01737 855041 Production Manager Carol Baird Tel: 01923 437619 Managing Director Steve Diprose

Lee. “Nevertheless, knowing how to draw up a technical specification can be extremely useful when seeking like-for-like alternatives in such a fluid marketplace. Bins come in all

shapes and sizes and it is important to use liners which fit properly. A liner which is too small may fail to do its job, while a liner which is too large wastes valuable resources. It is with these is-

Toilet brush reboot wins EDGE award Spyglass Innovations has secured a Scottish EDGE award worth £75,000 to support the growth of LooBlade - the company’s reinvention of the toilet brush. Built on patented SwipeClean technology, LooBlade swipes a toilet clean with antimicrobial blades that kill all germs on contact, significantly reducing reliance on bleach. The LooBlade remains clean and clog-free.

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Following a successful Kickstarter campaign in 2015, LooBlade has already signed multiple retail and distributor deals across the world. The Scottish EDGE funding will be used to recruit sales staff to manage and grow key distributor relationships, as well as to help set up a US manufacturing base, with the aim of lowering export costs by 20%. The Scottish EDGE awards

showcase Scotland’s most innovative, high-growth potential start-up businesses, with the aim of boosting Scotland’s economy by supporting the country’s small businesses. The finals of the awards were held last night at a ceremony in Edinburgh. Scottish EDGE CEO, Evelyn McDonald, said: “LooBlade is a revolutionary replacement for the conventional toilet brush and we’re ex-

sues in mind that we have produced these three videos, which we hope our customers will put to good use.” www. cited to be supporting Spyglass Innovations to take this product to a global market.” The business was one of 14 to receive funding of over £1 million as part of the Scottish EDGE’s ninth competition round, which launched in August last year. Scottish EDGE, which looks to support Scotland’s innovative, high-growth potential entrepreneurial talent, received a total of 218 applications for the current competition round.

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