5 Must-have Features Your QMS Needs to Achieve ISO 9001 Certification

Page 1

5 Must-have Features Your QMS Needs to Achieve ISO 9001 Certification http://www.free-powerpoint-templates-design.com


A quality management system or QMS helps a business improve the quality standards of its products or services, meet customer expectations, and prove their credibility to stakeholders. It is also the key for businesses to get ISO 9001 certification, which is the most recognized quality management certification. Therefore, implementing an effective QMS will get you certified and help you stand out in the industry with a competitive edge. However, how can you get ISO 9001 quality management certified? There are certain aspects you should insist on including in your QMS to get certification, as seen on the following slides.

Choosing a QMS for Your Business


5 Features to Must Include in Your Business’s QMS To ensure your QMS is effective and follows ISO 9001 requirements, include these top features-

Integration with Processes Risk Assessment Regulatory Compliance

Complaints Management Employee Training Management


1. Integration with Processes The QMS needs to integrate with end to end processes in your business and be able to collect data from different processes, analyze it, and use the data to help the staff in important decision-making. QMS integration is required to quickly learn about what is happening at every process, take corrective action if required, and ensure that the quality of products or services is not affected. 2. Risk Assessment

There are complex scenarios for many processes and it can be difficult to evaluate the risks in them. Therefore, the QMS needs to have a fundamental risk assessment aspect to assess the probable risks in processes that will affect the quality and implement measures to avert them.


3. Regulatory Compliance Since your QMS aims to get your business certified with ISO 9001 certification, it should ensure compliance with the general quality regulations of the industry. 4. Complaints Management

Quality management is about dealing with the customers, satisfying them, and responding to any complaints about the products or services. The QMS needs to have a complaint management functionality that will help the customer service department address every complaint, query, or feedback of the customers. 5. Employee Training Management Lastly, the QMS needs to focus on improving the performance of the employees and ensuring they are competent in meeting the quality objectives of the business. The QMS needs to have a training management aspect that will ensure that people become better at the quality control processes.


Key Takeaway Getting ISO 9001 certification is the key for businesses to succeed because it provides them with numerous benefits, such as an increase in customer and stakeholder trust and more business opportunities. However, to ensure your QMS is effective and aligned with compliance requirements for the standard to drive continuous quality improvement in your business, these are some features that you should not forget to include in your QMS.


About The Company

Compliancehelp Consulting LLC is a prominent ISO certification services agency that provides a range of certification services, such as consulting, readiness assessment, and internal audits to businesses to help them get ISO certifications.


Contact Us 5686 South Redwood Rd, 84123 Salt Lake City, Utah

Compliancehelp Consulting, LLC

https://www.quality-assurance.com 877-238-5855 info@quality-assurance.com


Thank You


Turn static files into dynamic content formats.

Create a flipbook
Issuu converts static files into: digital portfolios, online yearbooks, online catalogs, digital photo albums and more. Sign up and create your flipbook.