SPECIALTY LEASING MAUI ISLAND FASHION LOCAL CUISINE MAUI EXPERIENCES
INFORMATION & APPLICATION 2018-19
Aloha Mahalo for your interest in becoming a tenant at Queen Ka’ahumanu Center. We are Maui’s largest, award-winning lifestyle shopping center with more than 100 national and island-style stores, restaurants and entertainment attractions. QKC is home to the island’s only department stores, Macy’s and Sears, along with favorite national brands such as Victoria’s Secret and Bath & Body Works. Hosting more than 300 community events and promotions annually, QKC provides year-round entertainment for families with the all-digital, six-screen Ka‘ahumanu Theatre. Maui’s Lifestyle Shopping for Generations, Queen Ka‘ahumanu Center has served as the island's town square since 1972. We have a selection of high-traffic locations and we work with you. You start with an idea and we help you fine tune it. Whether you are a seasoned retailer expanding your business or an entrepreneur with a hot new idea, we have just the right retail solution for you. Our team will assist you with product ideas, merchant mix and visual standards. We work with you to determine the best location to reach your target audience and maximize sales. With a minimal investment and high profit opportunity, Specialty Leasing is the perfect retailing experience for those wishing to test a product, test a property and capitalize on impulse purchases. Whether you wish to operate for a few days or a few months, we can provide common area kiosks, temporary in-line spaces for pop-up shops, retail merchandising units and more. We welcome you to explore our portfolio and turn your business dreams into a retail success!
You should be here! KAUWELA BISQUERA SPECIALTY LEASING P: C | T: F: E: W:
808.856.8108 808.250.1153 808.877.5992 kbisquera@qkcmanagement.com queenkaahumanucenter.com | qkccares.com
@QKCMaui #ShopQKC #DineQKC #PlayQKC #IamQKC #QKCCares
Contents ABOUT US
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S P E C I A LT Y L E A S I N G B A S I C S
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SOLUTIONS
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F R E Q U E N T LY A S K E D Q U E S T I O N S
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Q KC I N S U R A N C E R E Q U I R E M E N T S
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A P P L I C AT I O N C H E C K L I S T
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A P P L I C AT I O N
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BUSINESS PLAN
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IRS W-9
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BUSINESS RESOURCES
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AWA R D W I N N I N G ICSC 2018 GOLD MAXI AWARD CAUSE MARKETING
2014 – 2018 MAUITIME SHOPPING CENTER OF THE YEAR 2018 MAUI NEWS BEST SHOPPING CENTER
P RO P E RT Y & T R A D E A R E A HIGHLIGHTS
M A U I P O P U L AT I O N 10 MILE 83,448 30 MILE 151,587
STRATEGICALLY LOCATED IN CENTRAL MAUI NEIGHBORS UNIVERSITY OF HAWAI’I – MAUI COLLEGE & MAUI ARTS & CULTURAL CENTER 5 MINUTES FROM KAHULUI AIPORT
HOUSEHOLDS 10 MILE 26,585 30 MILE 53,027
2.6M VISITORS ANNUALLY 3 BLOCKS FROM KAHULUI HARBOR 275K CRUISE VISITORS ANNUALLY
AVG . H O U S E H O L D INCOME $77,735
HOW WE MEASURE UP 571,225 SF TOTAL CENTER GLA 289,648 SF RETAIL STORES 41,025 SF OUTPARCELS 2,858 PARKING STALLS 100+ RETAILERS KIOSKS & RMU’S & 300+ PROMOTIONS & EVENTS ANNUALLY
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Specialty Leasing Basics S P E C I A LT Y L E A S I N G D E F I N E D The term specialty leasing refers to a program for establishing temporary tenants either in-line or in the common area of a shopping center, also known as a temporary tenant program. FLEXIBLE Specialty Leasing is where new stores and brands are born, and established companies can explore the cutting edge. Our award-winning center provides a variety of formats, flexible lease terms and guidance for entrepreneurs and mature firms alike to create the future. I N N O V AT I V E We want to bring new, innovative shopping opportunities to QKC to enhance our customer shopping experience. We work with you to incubate new concepts to grow into the retailer of tomorrow. GROWTH Whether you are an individual artisan, established retailer or an e-tailer expanding into brick and mortar, we offer flexible terms and experienced guidance. You could be our next success story, from RMU to kiosk, in-line store to permanent tenant. Because we only succeed, if you do. If you have a vision, drive and quality product, we can help! MARKETING ENHANCEMENTS We offer marketing platforms to enhance awareness. With over 300+ promotions and events annually, if your interest lies in cause-related marketing, community festivals, branded sponsorships or advertising promotions, we offer options to meet your goals. QKC offers robust marketing communication enhancements including print, radio, digital, social, media influencers, email (*33K) and text database (*5K), a QKC APP and School APP for push notifications. An appointment can be set up with the QKC Marketing Team regarding use of these various platforms.
*Subject to change 2
Solutions POP-UPS Pop-up stores allow you the opportunity to test your concept in a most traditional space, but in a non-traditional and fun way. Whether you are moving from e-commerce to brick-and-mortar, or looking to test a new product, we offer affordable, short-term space. And Maui wants you! Just ask some of our successful pop-up tenants like Manaola, Kahulale’a, Simply Sisters by Lola, The Lucky Honey, Posh Hawaii, Wahine Toa and Get Nutz, just to name a few. RMUs Retail Merchandise Units (RMU) are free-standing units located in common areas, offering a 360 degree exposure, giving customers the opportunity to approach your space from all directions. All units can be enclosed, locked and offer storage underneath. Selected units offer standard electric. Visually appealing and highly organized spaces, this might just be for you. K I O S KS Kiosks are considered more permanent structures, often located in common areas with longer lease terms, but give you more creative flexibility and high visibility to design your own space. I N - L I N E STO R E S Looking for the full, store experience on a seasonal basis? Think a few months or more, and we can offer more flexible terms than your traditional lease. Ask us how. M O B I L E R E TA I L Want to showcase your product or experience outdoors? Share your vision and let us work out together how we can make it a reality. PA R K I N G Need a long-term parking solution? QKC is a highly visible and central venue, and only 5 minutes to Kahului Airport and other major highways. We offer affordable parking solutions in highly desirable and premium locations. From passenger vehicles to SUV’s, trucks, mini-coaches to motor-coaches, we have street visible and covered parking solutions.
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Frequently Asked Questions D O I N E E D T O B E R E G I S T E R E D BY T H E F E D E R A L G O V E R N M E N T & S TAT E O F H A W A I ’ I ? Yes, you will be required to have a Federal Tax Employee Identification Number and State of Hawai’i General Excise Tax license which must be included with your QKC Specialty Leasing Application.
A M I R E Q U I R E D T O P R O V I D E M Y M O N T H LY S A L E S ? Yes, you must provide your monthly gross and net sales by the 5th of the following month to the QKC Management Office. A copy of your point of sale generated sales summary must be submitted with the form. D O I PAY U T I L I T I E S ?
A M I R E Q U I R E D TO H AV E A B U S I N E S S P L A N ? Yes, you must have a business plan and it must be included in your QKC Specialty Leasing Application. An outline of the business plan components is provided on page 9.
Yes, in-line spaces pay for utilities such as electric and water. Retail Merchandising Units include utilities. If you select an in-line pop-up shop of 3 days or less, utilities are included. W H AT PAY M E N T S D O YO U A C C E P T ?
W I L L I B E R E Q U I R E D TO P ROV I D E I N S U R A N C E ? Yes, you will be required to provide commercial general liability insurance and add QKC as additional named insured, along with a copy of worker’s compensation insurance, as required by the laws of the State of Hawai’i. W H AT T Y P E O F T E R M S C A N I E X P E C T O N M Y L I C E N S E AGREEMENT? Your lease is flexible, negotiable and will vary based on your preferred retail solution, location and length of the license agreement. C A N I P I C K W H I C H L O C AT I O N I W A N T ? QKC will make every effort to accommodate your location request, however spaces may be unavailable due to pending or executed leases. Location selection also includes factors such as mall merchandise mix and market rates for specific locations. ARE THERE VISUAL REQUIREMENTS? Yes, there are specific signage and visually appealing requirements. Final approval will be given by QKC Management. C A N I TA K E U P M O R E T H A N M Y D E S I G N AT E D S PA C E ?
Payments may be made by cashier check or company check only. Credit cards and cash are not accepted. R E TA I L M E R C H A N D I S I N G U N I T ( R M U ) Retail Merchandising Unit (RMU)’s are located in-line, offering a 360 degree exposure, giving customers the opportunity to approach your space from all directions. Visually appealing and highly organized spaces, this might just be for you. K I O S KS Kiosks are considered more permanent structures, often located in common areas with longer lease terms, but give you more creative flexibility to design your own space. I N - L I N E STO R E S Looking for the full, store experience on a seasonal basis? Think a few months or more, and we can offer more flexible terms than your traditional lease. Ask us how. M O B I L E R E TA I L Want to showcase your product or experience outdoors? Share your vision and let’s work out how we can make it a reality.
No, all products must remain within the boundaries of your leased space. MARKETING ENHANCEMENTS C A N I AT TA C H I T E M S T O M Y L E A S E D R M U O R S PA C E ? Yes, however you must avoid drilling, taping, hammering or screwing items. Keep in mind the leased space should be turned over in the same condition it was provided by the landlord. IS A POINT OF SALE PROVIDED? No, you must provide your own.
You are highly encouraged to market your own product, however we can help! We offer marketing platforms to enhance awareness. With over 300+ promotions and events, if your interest lies in cause-related marketing, community festivals, branded sponsorships or advertising promotions, we offer options to meet your goals. Please refer to your lease agreement for details on all of these subjects.
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Specialty Leasing Insurance Requirements Before commencing operation, Licensee shall procure and maintain, at its expense, commercial general liability insurance and shall furnish to Licensor certificates of insurance naming Licensor and Licensor's agent as additional named insured thereunder and indicating that the following coverages are in full force and effect. Licensee shall also procure and maintain, at its expense, and furnish Licensor a certificate of Worker's Compensation insurance, as required by the laws of the State of Hawaii. The Certificate of Insurance provided should be completed as follows: Certificate Holder: QKC Maui Owner, LLC Additional Insureds: RE: Queen Ka’ahumanu Center 275 W. Ka’ahumanu Ave., #1200 Kahului, HI 96732
QKC Maui Owner, LLC QKC Maui MZB, LLC Queen Ka‘ahumanu Center, LLC S.M. Farthington Ltd., LLC Pendulum Property Partners, LLC
Coverage Requirements: Commercial General Liability With minimum limits for bodily injury, property damage or personal and advertising injury of $1,000,000 per occurrence and $2,000,000 general aggregate. In the case of food and/or beverage being prepared and sold on-site, these limits shall be $5,000,000 per occurrence, and $5,000,000 general aggregate. Worker’s Compensation With statutory limits for all employees and Employer’s Liability Insurance which affords limits of not less than $1,000,000 each coverage and policy limit. “All Risk” Property Insurance Coverage must include all inventory, trade fixtures, furniture, furnishings, and equipment not affixed to the Licensed Premises, and covering all improvements installed in the Licensed Premises by or for the Licensee in an amount not less than 100% of the replacement cost of such property, without co-insurance. All policies issued are required to provide either that (i) “Should any of the above described policies be cancelled before the expiration date thereof, the issuing insurer will endeavor to mail thirty (30) days written notice to the Certificate Holder”; or (ii) “Should any of the above described policies be cancelled before the expiration date thereof, notice will be delivered in accordance with the policy provisions.” The following must be removed from the cancellation wording: “Endeavor to… but failure to mail such notice shall impose no obligation or liability of any kind upon the company, its agents, or representatives.” All such insurance carriers shall be rated A-VIII or better by Best’s and shall be authorized to do business in the state in which the Shopping Center is located. Policy shall be written for the same length of term as the License Agreement. Facsimile to: 808.877.5992 And mail original certificate to: QUEEN KA’AHUMANU CENTER Attn: Management Office 275 W. Ka’ahumanu Ave., #1200 Kahului, HI 96732 5
Application Checklist
Help us get to know you. In order for us to provide you with a quote, the first step is to complete the Specialty Leasing Application and provide all associated documents. Keep in mind, the more information we have, the better. We want you to be successful!
S P E C I A LT Y L E A S I N G A P P L I C AT I O N Complete in its entirety. No areas may be left unanswered. Signature required. I D E N T I F I C AT I O N Acceptable forms of identification include unexpired United States Passport or United States Social Security Card, State Driver’s License or State Identification. The copy must be made in color. S TAT E O F H A W A I ’ I G E N E R A L E X C I S E TA X L I C E N S E A copy of your active license. If you do not have one, you may obtain it from: https://hbe.ehawaii.gov/BizEx/home.eb U.S. FEDERAL W9 FORM Complete the W9 form attached, sign and include the original document. BUSINESS PLAN Attach a copy of your business plan or write it in the allocated section. If you don’t have a full business plan complete, please share with us your ideas for success. FINANCIALS Attach or include financial records showing operating capital and payment history. This may include bank statements, balance sheets, income statements, profit & loss statements from previous businesses, billing statements from current rents etc.
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Specialty Leasing Application P E R S O N A L I N F O R M AT I O N APPLICANT NAME
ADDRESS
SOCIAL SECURITY NUMBER
CITY
STATE
CELLULAR PHONE
ZIP CODE
HOME PHONE
EMAIL ADDRESS
C O M PA N Y I N F O R M AT I O N BUSINESS NAME
BUSINESS ADDRESS
TRADE NAME (DBA)
CITY
STATE
ZIP CODE
BUSINESS PHONE
FEDERAL EMPLOYEE ID NUMBER (FEIN)
BUSINESS EMAIL ADDRESS
STATE OF HAWAII GENERAL EXCISE TAX LICENSE
BUSINESS WEBSITE
SOCIAL MEDIA HANDLE
BUSINESS STRUCTURE (SELECT ONE) SOLE PROPRIETOR PARTNERSHIP
CURRENT LOCATION LIMITED LIABILITY CORPORATION FRANCHISE
# OF YEARS IN BUSINESS
CORPORATION
G U A R A N T O R I N F O R M AT I O N GUARANTOR NAME (INDIVIDUAL WHO WILL GUARANTEE THE LICENSE OTHER THAN APPLICANT. IF THE GUARANTOR IS THE APPLICANT, WRITE “SAME” & SKIP TO LICENSING INFORMATION.)
SOCIAL SECURITY NUMBER
ADDRESS
STATE
CITY
ZIP CODE
CELLULAR PHONE
HOME PHONE
EMAIL ADDRESS
WEBSITE (IF APPLICABLE)
L I C E N S I N G I N F O R M AT I O N SPECIALTY LEASING TYPE IN-LINE STORE RMU (CART) KIOSK (PROVIDED BY TENANT) START DATE (DESIRED)
ELECTRICAL (IF REQUIRED)
LOCATION PREFERENCE VENDING DISPLAY | DEMONSTRATION EVENT ADVERTISING
(LIST UP TO 3 IN ORDER OF PREFERENCE)
END DATE (DESIRED)
STORAGE SPACE REQUIREMENTS (ADDITIONAL) YES. HOW MANY SQ FT?____
NO
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Specialty Leasing Application B U S I N E S S I N F O R M AT I O N PREVIOUS RETAIL BUSINESS EXPERIENCE
LOCATION/S
TYPE OF MERCHANDISE
MERCHANDISE PRICE POINTS
ARE YOU A WHOLESALER? IF YES, DO YOU SELL TO NATIONAL &/OR INDEPENDENTS
PROJECTED MONTHLY SALES (DOLLARS)
LIST OF MAJOR MERCHANDISE CATEGORIES, YOUR PERCENT OF INVENTORY & PERCENT OF SALES FOR EXAMPLE: WOMEN’S CLOTHING (INVERNTORY 80%) (SALES 70%) WOMEN’S FASHION ACCESSORIES (INVENTORY 20%) (SALES 30%)
B A N K I N G I N F O R M AT I O N NAME OF FINANCIAL INSTITUTION (INCLUDE BRANCH)
ADDRESS
PHONE
CITY
CHECKING ACCOUNT NUMBER
STATE
ZIP CODE
SAVINGS ACCOUNT NUMBER
O P E R AT I N G I N F O R M AT I O N ESTIMATED START UP COST ($)
START UP COST ALLOCATION
ESTIMATED NUMBER OF EMPLOYEES
ESTIMATED INVENTORY ($)
ESTIMATED INVENTORY TURN
ESTIMATED LABOR COST ($/MONTH)
______PER _______MONTHS
LIST ADDITIONAL EXPENSES (TYPE & $)
LIST OTHER OPERATING DETAILS
OT H E R R E Q U I R E M E N TS ALL OF THE FOLLOWING ARE REQUIRED FOR YOUR APPLICATION TO BE CONSIDERED COMPLETE: COPY OF APPLICANT’S U.S. PASSPORT OR SOCIAL SECURITY CARD STATE DRIVER’S LICENSE OR STATE IDENTIFICATION CARD (COLOR COPIES ONLY) COPY OF STATE OF HAWAI’I GENERAL EXCISE TAX LICENSE AND IF A CORPORATION, ARTICLES OF INCORPORATION COPY OF MOST RECENT PERSONAL UTILITY BILL (ELECTRIC, GAS OR WATER) THAT CONFIRMS THE APPLICANT STREET ADDRESS COMPLETED IRS W-9 FORM (ORIGINAL) COPY OF YOUR BUSINESS PLAN PHOTOS AND/OR SAMPLES OF YOUR PRODUCT AND ANY PHOTOS OF OTHER CONCEPT LOCATIONS (IF APPLICABLE) COPY OF YOUR FINANCIAL STATEMENTS
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Business Plan YO U R B U S I N E S S P L A N ATTACH A COPY OF YOUR BUSINESS PLAN, OR WRITE YOUR DETAILED BUSINESS PLAN HERE. INCLUDE EXECUTIVE SUMMARY, BUSINESS DESCRIPTION, MARKET ANALYSIS, COMPETITIVE ANALYSIS, ORGANIZATION MANAGEMENT, PRODUCT AND SERVICE BREAKDOWN, MARKETING PLAN, SALES STRATEGIES, FUNDING REQUIREMENTS. ADD PAGES AS NEEDED.
I CERTIFY THAT ALL THE INFORMATION LISTED ON THIS APPLICATION IS TRUE TO THE BEST OF MY KNOWLEDGE. BY SIGNING BELOW, I ACKNOWLEDGE THAT I WILL BE HELD FULLY RESPONSIBLE FOR ANY FALSIFICATION OR MISREPRESENTATION OF THIS INFORMATION. FURTHER, I UNDERSTAND THAT THIS APPLICATION DOES NOT REPRESENT A CONTRACT WITH EXECUTABLE TERMS. NEITHER QKC OWNER, LLC, OR MYSELF ARE UNDER ANY OBLIGATION TO THE OTHER WITH RESPECT TO THE INFORMATION PROVIDED UNTIL A MUTUALLY ACCEPTABLE LICENSE AGREEMENT HAS BEEN FULLY EXECUTED.
APPLICANT SIGNATURE
DATE
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Business Resources H AWA I I S M A L L B U S I N E S S D E V E LO P M E N T C E N T E R Offers no-cost expert services including financial performance, business planning and strategy, capital formation and funding, market positioning, growth strategies, acquisitions, transition to new owners, commercialization of new technologies and government contracting. Wayne Wong, Center Director Fred Rickert, Senior Business Advisor Pat Diaz, Administrative Assistant Han Montambault, Special Center Research Advisor | Hawaii Business Research Library Hawaii Small Business Development Center 590 Lipoa Parkway., Suite 264 Kihei, HI 96753 P: 808.875.5990 F: 808.875.5989 W: hisbdc.org MAUI COUNTY BUSINESS RESOURCE CENTER MCBRC is an extension project of the Mayor’s Office of Economic Development (OED). The MCBRC serves as an entrepreneurial resource for new or existing business owners who need business assistance for operations within Maui County. The Center was established to improve public access to government resources and increase the reach of non-profit partners that provide business assistance and consultation. Karen Arakawa Small Business Advocate County of Maui Mayor's Office of Economic Development 70 E. Kaahumanu Ave., #B-9 Kahului, HI 96732 P: 808.270.5767 F: 808.270.5765 W: mauicounty.gov/824/Maui-County-Business-Resource-Center B U S I N E S S R E G I S T R AT I O N I N F O R M AT I O N To register your business name, visit: http://cca.hawaii.gov/ I R S F E D E R A L E M P L OY E E I D E N T I F I C AT I O N N U M B E R ( F E I N ) To apply for your Federal Employee Identification Number, visit: https://www.irs.gov/businesses/small-businesses-self-employed/apply-for-an-employer-identification-numberein-online G E N E R A L E X C I S E TA X L I C E N S E ( G E T ) I N F O R M AT I O N To apply for your General Excise Tax License, visit: http://tax.hawaii.gov/geninfo/get/ 11
You should be here! The QKC specialty leasing program has allowed me to try out a new business idea in a multi-level retails environment. The shorter term leases have made it possible to get my feet wet with limited commitment. I have remained in specialty leasing for 12 years, renewing yearly, and have enjoyed the security and lower costs associated with doing business this way. MARLA MINGS, OWNER | BUYER DETAILS BOUTIQUE
QKC discovered Na Koa Brand at the Maui County Fair and offered us an opportunity to sell our locally designed product at their shopping center. Our space and sales grew dramatically within a year, from selling at Maui Made Sundays, to a Pop-Up Shop, to two in-line spaces! We are thrilled with our expansion and the support of QKC. SHANNA KANAHELE, OWNER NA KOA BRAND | HO’OMANA
You should be here!
275 WEST KA’AHUMANU AVE., SUITE 1200 KAHULUI, HI 96732 P: 808.877.3369 | F: 808.877.5992 | E: SL@QKCMANAGEMENT.COM QUEENKAAHUMANUCENTER.COM @QKCMAUI #SHOPQKC #DINEQKC #PLAYQKC #IAMQKC #QKCCARES
