All the features you need to run a successful Laundry & Dry Cleaning business

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All the features you need to run a successful Laundry & Dry Cleaning business Laundry POS (Point of Sale) Piece plus weight order generation Suitable for both laundry and dry cleaning businesses. SMS, Email & Whatsapp notification Communicate seamlessly with your customers Thermal and laser invoice printing Support for all types of physical invoices Customer preferences Record preferences of all your customers for a better experience Garment defects, brands and colors Option to add defects and other attributes at the time of order generation Addon services, upcharges and item notes Deliver and earn more with add on services Multi-platform support QDC works on Windows, Mac, Android and iOS Secure digital payments Process payments through your favorite gateway securely Payment reconciliation Automatic payment reconciliation from your bank and other payment gateways Urgent delivery Option for urgent delivery with add on charge Pickup reminders Automatic SMS and Email reminders to your customer when their order is ready Workload management Keep track of your workload to give a definite delivery date Advance payment Option to accept partial and advance payment on your orders User access controls Prevent employees from gaining access to sensitive business data


Automatic barcoded tags Barcode enabled garment tags are automatically generated from the system Touch-based order generation Touch-friendly interface for faster order generation and checkout Discount and coupon options Apply discounts and coupons at customer, order and service level. Factory Challan Get automated challan generated for all your orders Fully customizable Set your customized services, garment list and price list as per your requirement Return unprocessed garments Garments not suitable for processing can easily be returned to your customers.

Store management Hierarchical controls Different level of employees have different rights so that they see only information that is necessary for their job CRM for the laundry business Store and manage customer information, service preferences and communication preferences Barcode enabled garment tracking Track which garments are coming in and which are going out of your stores at all times Employee performance tracking Track activities of each and every employee to determine their performance Daily reporting Daily cash and sales report necessary for closing the day Finishing and packing Print packing stickers and assign garments for finishing all within your store Stock reconciliation Keep track of the stock present in your store and send reminders to customers to collect their ready orders Holidays Avoid allotting due dates on holidays and manage workload efficiently Multiple price lists Manage as many price lists as you like within your store Batch Invoice Generate monthly statements for your institution laundry easily

Home pickup and delivery


Auto-routing Advanced routing engine to make sure that your driver makes to all his pickups and deliveries in time Doorstep order generation Generate orders right at customer’s doorstep using our mPOS application Accept digital payments Option to swipe cards and accept payment from the customers Google maps integration Best in class navigation service working for your home pickup and delivery business Home delivery feedback Know how your doorstep laundry business is doing by collecting feedback from customers Customer signature Take digital signature from customers after the delivery has been made Pickup and delivery request scheduling Customers can use your website or mobile app to make pickup and delivery requests Auto-assignment of drivers Automatically assign drivers to requests based on their location

Analytics & dashboard Business health tracking See how your revenue and other KPIs are performing and know the real health of the business Performance tracking Track the percentage on which your business is progressing Graphical reports Beautiful and easy to understand data in the form of charts and graphs Customer happiness index Know how your customers are feeling from your service in real time and make sure that they remain delighted Comparative analysis Compare and contrast business performance based on days, weeks, months and years.

Acquisition and Retention Prepaid packages Create and assign prepaid packages to boost customer loyalty Coupons Robust coupon creation and management to help entice more customers Deals and discounts Apply flat and/or percentage discounts on both customer and order level to reward all the high paying customers Loyalty programs Save revenue discounts, boost customer loyalty by running loyalty programs Order level Feedback Know about the experience of the customers on each and every order to improve your service Customers at risk AI-powered prediction of customers that are about to leave you for the competition


Personalized service Make all your customers feel special by offering personalized customer service

Accounting and Reporting Payment reconciliation Automatic payment reconciliation from your bank and other payment gateways Daily accounting Generate easy accounting reports right from within the system Customized Reports Create customized reports with date, customer and order filters Ledgers Create ledgers to measure and keep track of all the indirect expenses and incomes Expense tracking Keep track of all the operation and non-operational expenses GST reports Hassle free reports for filing GST every month Accounts receivables Make sure that you get paid for arrears by sending payment reminders to customers

Plant management Garment sorting Sort garments easily according to stores, due dates and services Workload Management Know the status of workload in the plant each day and reduce your turnaround time (TAT) In and out tracking Track which garments have entered the workshop and which ones are ready to go out Custom processing stages Create your own workflow according to your business Info-rich garment tags Select which information is necessary for your plant workers to perform better

Multi-Store management Super Admin Control all your stores from a single place. Edit price lists, services and garment lists for your entire business at once. Central reporting See how all your stores are performing in a single and simplified view Shared database Share customer data within your stores to provide a seamless brand experience


Central control Take control of all your stores in a single view, even without being physically present. Remotely access all your stores Cloud-based management makes it easier for you to keep track of what is happening at any store from any location

Marketing SMS marketing Send promotional messages with excellent delivery rates to present offers to your customers Email Marketing Feature-rich emails and easy emails for you to market your service Whatsapp communication Communicate with your customers on their favorite platform using Whatsapp Website integration Have your customers schedule pickups and deliveries right from your website Push discounts and offers Create coupons, prepaid packages and other promotional offers to attract more business

Hardware Tag printers Support for tag printers to generate tags with barcode for your garments Touch screen support The touch-friendly interface works seamlessly with any touch-enabled hardware Point of Sales terminal QDC works with any POS terminal of your choice Portable Printers Support for portable printers to enable receipt printing on customer’s doorstep mPOS device support One device that does it all. Generate orders, accept payments and print receipts in your home pickup and delivery business Packing stickers Supports printing of packing stickers for your finished orders Thermal receipt printers QDC supports thermal receipt printing both while generating and delivering orders Laser printers Print more informational and customized receipts for your customers complete with your branding. Barcode scanners Enable garment tracking using barcode scanners at all the important stages of the process

Integrations


For better customer communication

For Accounting

To secure digital payments

Security Activity logs Keep track of all the employee activities at all times with extensive activity logs User access controls Manage which information and controls are visible to which users Data security World class servers with robust encryption make sure that your data remains completely secure Employee Pilferage End-to-end garment tracking and user controls help cut down on unnatural losses Backup twice daily All your data is backed up two times a day at 2 different locations Google drive integration You can backup your business data to your personal google drive account https://www.quickdrycleaning.com/start-free-trial


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