Prescott Holiday Inn Express Carries the Torch for Excellence Again

By Stan Bindell, QCBN

Holiday Inn Express in Prescott has been awarded the Torchbearer Award, the highest award possible from InterContinental Holiday Global (IHG), Out of more than 60 IHG-Branded hotels in Arizona, Holiday Inn Express was the only winner in Arizona. IHG has more than 6,000 hotels across the globe. This is the fifth time the Prescott Holiday Inn Express has won the prestigious award.

Levy Smith, an assistant to the general manager, said he credits the staff for providing the high level of customer service, which was among the key criteria for the award.

finish. She also is excited about being more involved in the Chino Valley community. QCBN

Smith said the Holiday Inn Express rooms in Prescott are not only known for their cleanliness but have been modernized with 55-inch televisions and are ready to integrate Smart TVs, allowing guests to play whatever they have on their phones.

Other benefits include “great” breakfasts, says Smith, plus an indoor heated pool and hot tub. “We also make sure to greet and leave everyone with smiles,” he said.

General Manager Margie Szaflarski says she is very proud of the award and wants guests to feel like they are at home when they stay there. “I want them to have that family feeling.” QCBN