MGT 311 (Organizational Development) Entire Course
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You are a manager of three employees at Riordan Manufacturing. You recently had these employees take a series of self-assessments to aid you in managing them. Now that you have these assessments, you are now tasked with creating an Employee Portfolio for each of the employees to help guide you in developing ways to best manage them.
Resources: Results of Self-Assessments, University of Phoenix Material: Employee Portfolio Management Plan
Complete the Employee Portfolio: Management Plan found on your student website for each of the three employees.
Write a 350- to 700-word summary. Include the following in your summary:
How might these three employees’ characteristics affect the performance of the organization?
Recommendations for additional assessments.
Submit the Self-Assessment Results with the Employee Portfolio and Summary.
Week 2 Assignment Reflection Summary
Discuss the objectives for Week One and Two. Your discussion should include the topics you feel comfortable with, any topics you struggled with, and how the weekly topics relate to application in your field.
Write a 350- to 700-word summary of the team’s discussion.
Week 3 Assignment Employee Portfolio Motivation Action Plan
You are a manager for Riordan Manufacturing. You recently administered a series of assessments to your three employees to give you a better understanding of their different traits. You have begun putting together an Employee Portfolio for each employee. Now you must use the information from the assessments to create a Motivational Plan.
Resources: University of Phoenix Material: Employee Portfolio: Motivation Action Plan, Self Assessments from Week One and Week Two Individual Assignment
Determine the motivational strategy or strategies that would likely be most appropriate for each of your three employees based on their individual characteristics, and complete the Motivational Action Plan for each employee. How will you leverage employee evaluations to motivate each of the three employees?
Describe how the strategy selected connects to one or more of the motivational theories described in the text.
Week 3 Assignment Learning Team Reflection
Discuss the Week Three objectives. Your discussion should include the topics you feel comfortable with, any topics you struggled with, and how the weekly topics relate to application in your field.
Write a 350- to 700-word summary of the team’s discussion.
Week 4 Assignment Groups, Teams, and Conflict
Part I: Team Strategy Plan
You are part of a group of newly hired team superintendents with Riordan Manufacturing. Your group was hired to lead new teams and begin production of the newly designed CardiCare Valve heart valves. This will be at the organization’s Pontiac, MI, location that is currently manufacturing custom plastic parts. Many of the production employees are current employees from other divisions, and the company expects to hire some new employees.
Resources: Riordan Manufacturing Virtual Organization, and University of Phoenix Material: Team Strategy Plan
Review the Riordan Manufacturing intranet site and the Human Resource section under Demographics, Employees, Employee Files, and Reports.
Prepare a plan to create the teams. Address the following in your plan:
Identify various strategies available to build teams.
What challenges or barriers may happen?
How will the best strategy be determined?
What measures will you use to determine if the team is operating successfully
Part II: Conflict Management Plan
While developing the teams, the management group finds that there is currently some internal conflict among two of the employees chosen for this project. David Nguyen has spoken to his current manager twice regarding his feelings that James Deal is intentionally creating problems on the production line, which is causing David to miss his quality checks. James insists that he has no idea what David is referring to and does not understand why David is trying to cause problem. James now goes to his own superintendent because he feels David is spreading rumors that he is looking for other work. David
advises his own manager that he is not sure why James thinks this because he has never said anything like that.
Before the new teams are formed, the management group knows they must resolve this issue so that the new production teams can operate smoothly. Both James and David are good employees with positive performance reviews, and they were chosen for the new project because of this reason.
Resources: Riordan Manufacturing Virtual Organization, and University of Phoenix Material: Conflict Management Plan
Create a Conflict Management Plan for the conflict between David and James. In this plan, include the following:
The various conflict management strategies
The strengths and weaknesses of each
Considerations for selecting a strategy
Alternate strategies
Possible challenges
Week 4 Assignment Reflection Summary
Discuss the Week Four objectives. Your discussion should include the topics you feel comfortable with, any topics you struggled with, and how the weekly topics relate to application in your field.
Write a 350- to 700-word summary of the team’s discussion.
Week 5 Assignment Change Management and Communication
Riordan Manufacturing has decided to make a change to company’s customer management system. The company does not currently have any formal system for managing their customer information and has traditionally left this up to individual employees. This new system will require all employees to use one customer management system. Your team is now working to help Riordan implement this planned change. Your team must do the following in your role as consultants:
Section I: Change Management Plan
Resource: Riordan Manufacturing Virtual Organization
Review the intranet site for Riordan Manufacturing including Human Resources – Organizational Charts, Employee Files, etc., and Sales & Marketing – Marketing Information Systems.
Create a change management plan of 1,050- to 1,400-words. Complete the following in your plan:
Identify the current formal and informal power structures in the organization. How might the power and political structure of the organization affect employee behavior?
Identify the most appropriate and effective organizational structures for Riordan Manufacturing that will help them accomplish their planned changes.
What are the potential effects of this selected structure on employee behavior?
Identify characteristics of the company’s culture. What are the potential influences of the corporate culture on employee behavior?
Identify the potential sources of resistance to change and develop strategies to manage resistance to change.
Recommend a strategy to implement the changes over the next 12 months.
Describe how you will evaluate the success or failure of the planned change.
Section II: Communication Plan
Create a Communication Plan for the proposed change covered in the Change Management Plan. In the Communication Plan, complete the following:
Select the most appropriate channels to communicate the change to the employees, and explain why you selected these channels.
Identify the potential barriers to effective communication and strategies for overcoming the barriers.
Develop a message for one of the selected communication channels. In the message, complete the following:
Identify those areas affected by the change.
Establish the need for the change.
Create a sense of urgency around the change.
Outline next steps in the change process.
Week 5 Assignment Reflection Summary
Discuss various strategies to managing diversity.
Describe the steps that can be taken as a manager to ensure that work teams are diverse, and describe how to manage diversity on an ongoing basis.
Write a 350- to 700-word summary of the team’s discussion.
Discussion Questions
WEEK 1
Which of the following employee characteristics have the greatest impact on employee behavior: general attitudes, job satisfaction, emotions and moods, personality, values, or perception? Provide a rational for your choice including examples of assessments and evaluations you might use to determine the characteristics of your employees.
How might an individual employee's personality affect the performance of an organization? If the effect is negative, how might you change this? If the affect is positive, how can you capitalize on this? What examples can you provide of changes you have successfully affected in your organizations? As a manager, how can you use your knowledge of employee characteristics to improve organizational performance Provide specific examples to support your response.
As a manager, what do you if you have someone who scores low in desirable personality traits, but their behavior does not reflect this?
WEEK 2
In week one, you learned about individual personality characteristics. How do these traits affect the type of motivational strategy you use? Provide an example of how this would apply.
Evidence indicates high-performing managers tend to be more media sensitive than low-performing managers – they are better to match appropriate media richness with the message to be delivered. As a manager, how would you determine which communication channel should be used for a particular message? What barriers might distort the message?
As a manager what factors do you consider when determining the most effective way to communicate a message to your employees? Does this change if you are preparing to communicate the same message to your supervisors? Why?
WEEK 3
Although the optimal level of conflict can be functional, no conflict or too much conflict can be dysfunctional. What steps would you as a manager take to stimulate some degree of conflict when appropriate and reduce conflict when it is excessive?
What is the difference between a group and a team? Would your strategy be different for putting together a group than creating a team? Explain your answer.
In the article, “Conflict Management�, the author discusses several strategies for resolving group or team conflict. Which type of strategies seems to fit you best? What criteria should you consider when determining the best conflict resolution strategy?
WEEK 4
Organizational culture is in many ways beneficial for an organization and its employees but can also be a liability. What do you think are the most significant ways that organizational culture is beneficial? A liability? Be sure to provide specific examples. In what ways is organizational culture beneficial or a liability in your organization?
An effective manager accepts the political nature of organizations. Power tactics are used to translate power bases into specific action, and there are a number of tactics that could be used in various situations. As a manager trying to influence your employees, what tactics would you personally be most likely to use? Why? What tactics have been used by your manager that have been effective?
What is the difference between the position a person holds in a company and their political power? Is the top executive in an organization always the person who holds the most political power? Explain your answer. Who holds the most political power in your organization? How do you know?
WEEK 5
Deep-level abilities are closely related to job performance. As a manager, how could you use the knowledge that people differ to increase the likelihood an employee will perform his or her job well? What challenges does this pose when managing a diverse workforce? Provide personal examples from your workplace.
Employees often see change as threatening. What are some of the sources of resistance to change, and what can you as a manager do to overcome that resistance? Provide personal examples relating to resistance to change that you have witnessed.