Student emergencies

Student support services Kindergarten to Year 12

At the College, there is a broad range of support services available to our students to assist them in meeting course requirements, maintaining their attendance and in supporting their wellbeing. The following list identifies this range of specialists and includes personal counselling, career counselling, mediation and advocacy. Should the student require specialist support services external to the College this will be arranged by staff at the College. Issues such as motivation for study and study habits, relationships with peers, parents and teachers, self-esteem, and organisation are matters students can approach with either the counsellors or class or Compass teachers. • College counsellors • Health Care Centre • Compass Group teachers • Chaplains • Careers and Tertiary Advisor • Educational Psychologist • Director of Studies • Director of Teaching and Learning • EAL/D Support and Learning Support

Teachers • Homework Help The College provides strong pastoral support to all students and additional support where necessary to overseas students.

Student emergencies

• For immediate threats to safety and wellbeing students should call 000 (Fire, Police and Ambulance) in the first instance. • Boarders and Day Girls should use the Emergency Card to determine who to contact at the College. • If parents live locally, students should contact them as soon as possible. • In the event of alleged sexual, physical or other abuse or allegations of such abuse, the student should the report the matter immediately to one of the following: – Dean of Students – Heads of School – Deputy Heads of School. These experienced staff members will support the student to take the next appropriate step to support her wellbeing. Any matters regarding Child Protection will be reported to the Head of Agency (College Principal or her delegate) as soon as practical. Experienced Psychologists and Nursing staff are available at the College to support student wellbeing. All serious matters of health and safety will be referred to external specialists. The College will support Overseas students and their families in the event of any serious incident or allegation.