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Emma Kremer (30)
application with the help of experts and provide new advice. Only then
Second Opinion Coordinator at RadarPersoneel since February 2017
does the municipality make a choice. We try to finalise each application personally; we want to ensure that everyone feels they are listened to.”
Study Psychology in Maastricht and Tilburg
Listening ear “If I see that an application comes within my own area of
Lives in Amsterdam
expertise, I don’t pass it on to a specialist, but I go to Eindhoven myself
Personal “At the moment we are working on a second opinion pilot
for a home visit. I’ve gained a lot of experience in recent years as a
project for the municipality of Eindhoven. When residents submit an
Social Care Act consultant, and I think I’m capable of reassuring people
application in the area of the Social Care Act and Juveniles Act and
and offering a listening ear.”
they receive advice from a generalist in the district team that they
Under the radar “During last year’s Carnival I took part in the parade in
disagree with, they can request a second opinion from us. We assess the
Heerlen, all dressed up as a UFO.”
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