Itilst0402 release and deployment management process

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Release and Deployment Management Process

3 Roles and Responsibilities This section describes the main operational roles involved in the release and deployment management process, their interaction with the process and their detailed responsibilities. 3.1

Roles

The following main roles participate in the release and deployment management process:      

Release and Deployment Management Process Owner Release and Deployment Management Process Manager Release Packaging and Build Practitioner Deployment Practitioner Early Life Support Practitioner Build and Test Environment Manager

There will also be interaction with IT and business management at various points in the process. 3.2

RACI Matrix

The table below clarifies the responsibilities of these roles at each step of the release and deployment management process using the RACI system, i.e.: R= Responsible Role: Step

A= Accountable

C= Consulted

I= Informed

Process Owner

Process Manager

Release Packaging and Build Prac.

Deploy ment Prac.

Early Life Support Prac.

A

R

C

C

C

Build and Test Env. Mgr C

A

R

R

C

C

R

A A

R R

C C

R C

R C

C C

Release and deployment planning Release build and test Deployment Review and close Table 1 - RACI Matrix

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