Even when things heat up, the staff at Tempco Heating & Cooling Specialists keep their cool. Heating, cooling and refrigeration are Tempco’s specialty after all. From residential furnaces to the grocery stores, you’d be hard-pressed to find a piece of equipment without one of their recognizable Tempco stickers attached. “We really have a duty to provide service to a huge component of the community.” Service was the sole motive behind Leishman’s foray into the HVAC business 13 years ago. “The main reason that I started the company was that I knew that there were people in the community who weren’t getting the service that they needed,” he said. “It’s been our whole purpose.” In addition to their list of commercial clients, Tempco has a large number of residential customers as well. Leishman and his team of 15 include Matt McDowell, Colin Turner, Dean Merrick, Kurtis Dennison, André Huiberts, Mike D’onofrio, Barbara Charalambides, Matthew Van Tol, Dayton Deglan, Jeanette Haas, Crystal Burnett, Breanna Di Pasquale, Keith Parkhouse and Paige Stephens. “Not only are we going to install the highest quality products but we’re going to install them professionally and show up on time,” he said. The stereotype of someone sitting at their window waiting longingly for the repair van is everything Leishman has worked to counteract at Tempco. “Basically, we have four rules to live by,” he said. “One is to show up on time, two is do what you say you’re going to do, three is finish what you started and four is be polite and say please and thank you. When you think about those four things and put them into any interaction in life, it’s the minimum you would expect.” Leishman credits his great staff with ultimately adhering to this model on a daily basis. “We have always hired on personality and trained for technical abilities,” he said. “Everybody that works at Tempco individually is a great person and has the same desires to provide service and look after our customers, and we can train the highly specialized technical aspects.” In addition to the physical services Tempco provides, the company is also very active in the community, supporting many events in Powell River each year. “From the junior hockey team to the film festival to the high school outdoors program, Tempco is honoured to be able to give back to the community that supports us so well.” Whether it’s responding to an emergency service call at one of the grocery stores, installing a new high-efficient heating system at a nearby residential home, or completing an annual furnace safety inspection, Leishman takes pride in being able to satisfy the diverse needs of so many great customers. “We get so much wonderful feedback from our customers on a regular basis,” said Leishman. “It just feels good to know that we’re making a big difference in our fantastic, unique community.”
HEATING & COOLING SPECIALISTS
7239 Duncan Street Powell River, British Columbia V8A 5M6 604.485.5352 tempcohvac.com