
2 minute read
JL Safety growing in Sweden and internationally
The machine safety specialists at JL Safety are growing further. With a new sales organisation, a new office in Gothenburg and an international market initiative, 2023 is shaping up to be an exciting year. Victor Thilander and Sylvain Winge Pasquet are the two new protons who will be injecting extra energy into the mix.
By Amelie Bergman / Photo JL Safety
Hello Victor!
What does a Customer Success Manager do?
“The idea of this initiative is to get even closer to our customers. My role is to meet the customer in their everyday situation – from answering questions and helping them to solve problems, to selling in our services and software. I will also be at a lot of trade fairs, in connection with training courses, seminars and other activities. In short: I will help our customers to have an even safer, more enjoyable and easier workplace.”
Tell us more about the Gothenburg office!
“Because we have a lot of customers in the west, we wanted to get even closer geographically, so in early autumn we opened our new office in Sävedalen. I’m going to be responsible for sales and customer service in the Gothenburg region and my new colleague Sylvain will be consulting in the field. The idea is for us to be a close-knit team.”
Bonjour Sylvain!
You are JL Safety’s new machine safety specialist in Gothenburg?
“Yes, I will be based in the Gothenburg office and be responsible for the West region. We have several exciting projects under way, so I’ll have my hands full! The plan is that I’ll also work with our customers in the south, in Halland and Skåne. I will be help- ing our customers and users and ensuring that our production meets all requirements in EU directives and other standards, conducting machine inspec- tions and risk assessments in our CEDOC software. I will also start cultivating international clients in France. There is a French version of CEDOC and there is great potential in the market. I was born and raised in France, even though I live in Alingsås today, so it’s a perfect combination for me!”
Why did you choose to work with JL Safety?
“I’ve worked with machine safety for many years, and have taken JL Safety’s courses, so I was already very familiar with the company. Personally, I appreciate that it is a smaller business; I like the family feel within the company and in its relationship with its customers. That also makes a good foundation for continuing to grow together.
Face to face again at last!
After almost three years’ pandemic-imposed hiatus, Exaktor got to dust off its trade fair stand again. Over the autumn, the sales reps have participated in several trade fairs of various sizes throughout the country. In early October, a large group from Proton Lighting went to the Light & Building fair in Frankfurt to learn more and get inspired.