FE Magazine - Summer 2024

SUMMER EDITION 2024

ANNUAL GENERAL MEETING RENTAL DEMAND

WILL CONTINUE TO OUTPACE SUPPLY THE VOICE OF THE FEDERATION OF RENTAL-HOUSING PROVIDERS OF ONTARIO

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CONTENTS SUMMER EDITION 2024

IN THIS ISSUE needs more homes. It's time to Canadian Certified Rental Building 12 Ontario 30 SAY YES Program news

14 FRPO's Annual General Meeting

sustainability in multi-family 32 Elevating residential properties

CFAA Rental Housing Conference technology in multi-family 16 2024 36 Evolving highlights property management

22 Staying ahead of the curve

and Raising the Roof join 38 Rentals.ca forces

demand will continue to outpace 24 Rental 40 "Pay and Stay" orders supply - CMHC

26 Conscious-Living Box giveaway

44 Dealing with the LTB

28 Earth Day Pledge winners

50 Dan Drori joins Wyse Meter Solutions

THE VOICE OF THE FEDERATION OF RENTAL-HOUSING PROVIDERS OF ONTARIO

Nishant Rai nishant@rentalhousingbusiness.ca

A PUBLICATION OF:

Justin Kreslin justink@rentalhousingbusiness.ca

801-67 Yonge Street Toronto, Ontario M5E 1J8 | Tel: 416-385-1100 www.frpo.org SUBSCRIPTIONS & ADDRESS CHANGES

Melanie David mdavid@frpo.org

Publisher

Account Executive

Creative Director / Designer Scott Clark

Editor

David Gargaro david@rentalhousingbusiness.ca

Office Manager

FRPO IS A MEMBER OF:

Geeta Lokhram accounts@rentalhousingbusiness.ca Opinions expressed in articles are those of the authors and do not necessarily reflect the views and opinions of the FRPO Board or Management. FRPO and MPH Graphics accept no liability for information contained herein. All rights reserved.

Contents may not be reproduced without written permission from the publisher.

THE VOICE OF THE FEDERATION OF RENTAL-HOUSING PROVIDERS OF ONTARIO

7

PRESIDENT'S MESSAGE A

s we head into summer, Ontarians across the province are looking forward to some well-deserved time off to enjoy a summer break. But for our team at the Federation of RentalHousing Providers of Ontario (FRPO), the work doesn’t stop. As the housing and affordability crisis continues, so do our efforts to advocate for more purpose-built rental housing supply. So far this year, FRPO has made significant contributions to the conversation on the urgent need for more supply and that we all need to just say yes to more purpose-built rental!

This spring, our Let’s Build Ontario campaign launched a new message – “Say Yes!” With a full suite of promoted digital ads and organic content launched across our social media platforms, the campaign’s message drove home the message that saying yes to more housing – of all types – is the only way we’re going to meaningfully address our housing and affordability crisis. The extent to which the digital ads resonated with our audiences should come as no surprise with housing being top of mind for virtually everyone. The campaign recruited hundreds more to the supporter base of Let’s Build Ontario and more than 1,900 personalized emails to municipal leaders calling on them to “Say Yes!” to more housing.

Our engagement with government is ongoing; we continue to position FRPO as both an industry subject matter expert and TONY IRWIN partner in their efforts to bring more purpose-built rental supply President & CEO to market. In April, FRPO welcomed the federal government’s FRPO National Housing Strategy and continue to contribute to the policy development process with appearances before the Standing Committee on Human Resources, Skills and Social Development and the Status of Persons with Disabilities on their study of federal housing investments. Provincially, we were pleased to see Minister Calandra remain Minister of Housing and Municipal Affairs and to be able to continue our constructive dialogue. FRPO also welcomed the provincial government’s introduction of the Cutting Red Tape to Build More Homes Act in an effort to remove barriers and streamline processes so that more purpose-built rentals can be brought online quicker and with reduced burden of costs.

As we look ahead, FRPO’s priorities remain clear and focused: continue our advocacy to support all efforts that bring more rental supply to market. Every Ontarian deserves accessible and affordable housing and purpose-built rentals continue to be the best housing option to meet this need. We will continue to work with all our partners, members, and stakeholders to achieve this and turn policy into demonstrable results for Ontarians.

While we continue to see Ontario’s goal of building 1.5 million homes over the next decade as achievable, it is also ambitious. FRPO remains steadfast in its efforts to make sure that purpose-built rentals are key to reaching this goal and, with the help of our members, I have every confidence that our industry will continue to do its part.

Happy Summer!

Tony Irwin President and CEO FRPO

8

FAIR EXCHANGE | SUMMER EDITION 2024

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EVENTS 2024 FRPO CHARITY GOLF CLASSIC Date and Time: July 23, 2024 | 7:30 am – 6:30 pm

The 2024 FRPO Charity Classic will return to Lionhead Golf Club on July 23 in support of Interval House. This popular event is your chance to network with other FRPO members while making a meaningful difference in our community.

This event is now SOLD OUT. See you there!

ENBRIDGE COMMERCIAL ENERGY EFFICIENCY PROGRAM Date and Time: July 30, 2024 | 10:00 am - 11:00 am

Don't miss this complimentary webinar where program experts from Enbridge Gas will provide an in-depth overview of their energy efficiency incentive programs tailored for multi-family buildings.

Webinar Highlights:

• Overview of Programs: Learn about the comprehensive energy efficiency incentive programs offered by Enbridge Gas, specifically designed for multi-family buildings.

• Commercial Multi-residential Program: Discover how this program can help improve energy efficiency in commercial multi-residential properties.

• Affordable Housing Multi-residential Program: Find out how this program supports energy efficiency in affordable housing projects.

• Eligible Projects and Equipment: Gain insights into the types of projects, activities, and equipment that qualify for rebates and incentives under each program. Understand the criteria and steps to access these incentives, ensuring you maximize the benefits for your building.

• Real-world Success Stories: Hear case studies and testimonials showcasing successful implementations of Enbridge Gas incentive programs. See how these programs have made a significant impact on energy savings and operational efficiency for other multifamily buildings.

2024 WOMEN IN RENTAL HOUSING LUNCHEON Date and Time: August 22, 2024 | 11:00 am – 2:30 pm

We are pleased to announce this year's Women in Rental Housing Luncheon will take place on Thursday, August 22 at the Old Mill. This event is proudly sponsored by Wyse Meter Solutions and brings together women in the industry to network, learn, and share their experiences. Speakers to be announced shortly, stay tuned!

Old Mill Inn, Toronto $110 per person Buffet lunch is included with your registration.

CANADIAN APARTMENT INVESTMENT CONFERENCE Date and Time: September 11, 2024 | 10:00 am – 2:30 pm BRINGING TOGETHER THE MULTI-RESIDENTIAL INDUSTRY Network, connect, and learn from the market experts on investment, financing, development, and management of all forms of multi-residential apartments. Find out more here.

2024 MAC AWARDS Date and Time: December 5, 2024 | 5:00 pm – 9:00 pm

The 2024 FRPO MAC Awards will take place on Thursday, December 5 in conjunction with the Buildings Show. Stay tuned for more information.

Featured Speakers:

• Scott Bullock, Energy Solutions Supervisor • Dana McCormack, Senior Energy Solutions Advisor

Please check www.frpo.org regularly for newly added events.

10

FAIR EXCHANGE | SUMMER EDITION 2024

Na t i o n a l Apa r tm e n t Gro up - O n t a ri o Ontario’s multi-residential sector remains one of the most resilient segments of commercial real estate capital markets. Notwithstanding market volatility over the last 24 months, investor sentiment for multifamily assets remains strong. As of Q3 2024, values have weathered the impact of higher borrowing costs and are well-positioned in an elevated rate environment due to stable and recurring income growth. Please see below for a summary of recent deals and active listings as of Q3 2024.

For more information, please contact:

David Montressor * Vice Chairman (416) 815-2332 david.montressor@cbre.com

Tom Schuster * Director (416) 847-3257 tom.schuster@cbre.com

* Sales Representative

For additional info on cap rates, valuations, and market trends in the current investment landscape, please reach out to a member of the CBRE National Apartment Group.

Scan to receive Apartment Listings and Market Research

200–230 Denistoun Street, Welland, Ontario

70 Fifteenth Street, Toronto, Ontario

4 Buildings | 388 Units | $188,144 Per Suite

25 Units | $229,300 Per Suite

Closed June 2024

Closed June 2024

SOLD FOR: $73,000,000

SOLD FOR: $5,732,500

4854 Bathurst Street, Toronto, Ontario

91 Valley Stream Drive

71 Units | $279,930 Per Suite

Ottawa, Ontario

Closed May 2024

136 Suites

SOLD FOR: $19,875,000

ACTIVE LISTING

L

et’s Build Ontario’s “Say Yes” campaign may have drawn to a close, but it ended on a high note.

Throughout the campaign, countless Ontarians called upon their municipal representatives to “Say Yes” to more housing. The number of voices calling for action highlights the severity of the housing and affordability crisis across the province and the urgent needed to bring more supply – of all types – to market.

Campaign performance: Successfully reaching almost 39,000 unique users, over 200,000 impressions, and over 8,100 link clicks speaks to how well the campaign resonated with Ontarians. The core campaign message of saying yes to more rental housing is something that many can get behind.

A growing base of supporters: All in, the campaign added almost 800 supporters to the Let’s Build Ontario base of support. These supporters are now primed and ready to take future actions, engage in advocacy, and urge all orders of government to remove barriers and build more housing.

12

FAIR EXCHANGE | SUMMER EDITION 2024

Enabling advocacy: The “Say Yes” campaign enabled supporters to connect directly and easily with elected officials, sending more than 1,900 emails. With the housing and affordability crisis ongoing, more and more Ontarians need to speak up and demand urgent action is taken – the campaign helped them do just that!

Strategic partnerships: Earlier this year, FRPO and Regina-based Namerind Housing Corporation teamed up to strategically support the “Say Yes” campaign. The addition of Namerind not only added another voice to the campaign as a coalition partner but also expanded its reach, being based in Regina, Saskatchewan. In May, FRPO’s Tony Irwin and Namerind’s Robert Byers cowrote an op-ed commenting on the federal government’s Housing Accelerator Fund. The op-ed was picked up in Storeys and can be found here.

For more information on the campaign, or to get involved, please visit https://letsbuildontario.ca/. Let’s Build Ontario together.

FRPO ANNUAL GENERAL MEETING

O

n May 6, FRPO held its Annual General Meeting virtually with 65 members in attendance. Participants were provided updates from our Chair, Jason Ashdown; President & CEO, Tony Irwin; and the Treasurer, Paul Chisholm.

A review of activities from the previous year was provided and the financial health of the association was noted as positive following FRPO’s annual audit.

The Nominating & Governance Committee recommended the reappointment of the following four directors of the board whose term expired in 2024. The reappointment would be for an additional three-year term. This motion was passed.

1. Ken Kirsh (Sterling Silver Development Corporation) 2. David Horwood (Effort Trust Company) 3. Ruth Grabel (Morguard Corporation) 4. Joshua Giancola (Oxford Properties) The Nominating & Governance Committee also proposed the following candidates join the Board of Directors. The proposed candidates would serve a three-year term.

This motion was passed. Welcome to the board, Lutz and Matt.

1. Lutz Loegters (Park Property Management Inc.) 2. Matt Walter-Connoy (Pinedale Properties) The Nomination and Governance Committee extends our heartfelt appreciation to the returning board members for their unwavering dedication to FRPO and the rental housing industry. Their commitment continues to drive our mission forward and strengthens our community.

On behalf of the membership, we would like to extend special recognition to our outgoing Treasurer, Paul Chisholm. Paul’s many years of diligent service in this role have been invaluable. We are grateful that Paul will continue to be a vital member of our board, contributing his expertise and experience.

Additionally, we would like to express our sincere gratitude to Margaret Herd for her time and efforts on the board. As Margaret steps away from her role, we acknowledge and appreciate the impact she has made.

Our thanks also go out to everyone who participated in this important annual meeting. Your involvement is crucial to our success. Lastly, a big thank you to our generous sponsors for their continuous support.

14

FAIR EXCHANGE | SUMMER EDITION 2024

Thank you all for your contributions and commitment to FRPO and the rental housing industry.

2024-2025 Board of Directors Chair: Jason Ashdown, Skyline Group of Companies Vice-Chairs: 1st Chair: Gloria Salomon, Preston Group 2nd Chair: Alf Hendry, Homestead Land Holdings Past-Chair: Allan Drewlo, Drewlo Holdings Directors: Paul Baron, Minto Apartment REIT Ugo Bizzarri, Hazelview Properties Kris Boyce, Signet Group Paul Chisholm, Berkley Property Management Inc. Josh Giancola, Oxford Properties Larry Greer, CAPREIT Ruth Grabel, Morguard Corporation David Horwood, Effort Trust Company Ken Kirsh, Sterling Silver Development Company Gary Lee, BentallGreenOak Lutz Loetgers, Park Property Management Inc. Colin Martin, Realstar Management Mike McGahan, InterRent REIT Brent Merrill, Metcap Living Management Inc. Matt Walter-Connoy, Pinedale Properties Allan Weinbaum, WJ Properties Geoff Younghusband, Osgoode Properties Ltd.

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2024 CFAA RENTAL HOUSING CONFERENCE On behalf of the CFAA Board of Directors and staff, thank you to the 350 attendees who joined us for the 2024 CFAA Rental Housing Conference in Toronto. Our theme this year was Building Stronger Communities which was especially fitting given the incredible need for housing across Canada and the important role rental housing providers play in creating strong and stable communities.

Over the past year, CFAA has undergone a significant transformation with a new team of dedicated staff committed to elevating CFAA within our industry and with government decision-makers in Ottawa. We have made tremendous progress so far, and with the continued support of the CFAA Board and our industry peers, we know the sky is the limit!

We had an exciting program designed to both educate and entertain. Attendees heard from elected leaders from all levels of government, enjoyed an economic update from Benjamin Tal, and participated in a great line-up of educational panels on topics including labour and innovation, redefining work culture, AI, ESG initiatives, and much more. This year also marked the inaugural presentation of the CFAA Lifetime Achievement award to Peter Altobelli in honour of his outstanding contributions to rental housing in Canada.

Our revamped supplier showcase was a hit, providing an excellent opportunity to connect with our amazing industry partners.

We are very grateful for the strong support of our sponsors. Feedback on this year’s event has been fantastic and we can’t wait to continue building on this year’s success. Thank you once again for joining us, and we look forward to seeing you at next year’s conference in Vancouver. Stay tuned for more details soon.

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UNLOCKING FINANCING FOR RENTAL HOUSING PANEL

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STAYING AHEAD OF THE CURVE

2024 RESIDENTIAL TENANCIES ACT SESSIONS APRIL & MAY

T

he 2024 edition of the Residential Tenancies Act (RTA) series saw impressive attendance, with over 400 members joining either virtually or in-person in Toronto.

Navigating the complexities of the RTA and its regulations can be challenging, particularly in today’s dynamic operating environment. For rental housing providers, understanding your rights and responsibilities under the RTA is crucial.

This year’s sessions covered a broad range of pertinent topics, including inter-tenant conflicts, recovery of rent arrears, unauthorized occupants, Above Guideline Increases (AGIs), and the Human Rights Code. Our expert presenters also delivered vital updates from the Landlord and Tenant Board (LTB) and outlined current timelines for various hearings.

Every year, several landmark and precedential cases shape rental housing operations and provider-resident relationships as they progress through the courts.

Our sessions included a review of recent case examples from the LTB and Divisional Court, highlighting significant changes in residential tenancy law to help you stay informed and ahead of the curve.

Thank you to this year’s sponsors for their strong support and we look forward to seeing everyone at next year’s events.

22

FAIR EXCHANGE | SUMMER EDITION 2024

CMHC ONTARIO BUSINESS CENTRE 100 Sheppard Avenue East, Suite 300 Toronto, ON M2N 6Z1

Attn: Guy-Anne Duval T: 613-748-2000 F: 416-250-3204 gduval@cmhc-schl.gc.ca

18 York Street, Suite Toronto, ON M5J 2T

COINAMATIC CANADA INC.

RENTAL DEMAND WILL CONTINUE TO OUTPACE SUPPLY,

301 Matheson Boulevard West Mississauga, ON L5R 3G3

34 Leading Road, Un Etobicoke, ON M9V

Attn: Don Neufeld C: 403-815-8672 F: 905-755-8885 dneufeld@coinamatic.com

MAINTAINING A STRONG UPWARD PRESSURE ON RENTS DIVERSO ENERGY

By Jordan Nanowski, Lead Economist (Toronto), Canada Mortgage and Housing Corporation

A

ccording to CMHC’s latest 366 Westpark Crescent Housing Market Outlook Report, average Waterloo, ONToronto’s N2T 3A2

vacancy rate for purpose-built rental apartments will edge slightly higher over its forecast horizon (2024-2026). Despite this marginal uptick, the vacancy rate will stay low enough to exert strong upward pressure on rents. Factors contributing to this tight market include high immigration-driven population growth and challenges in homeownership affordability, ensuring continued robust demand for rental properties in the city.

202 - 225 Pinebush Road Cambridge, ON N1T 1B9

2021

Vacancy Rate

550 Alden Road Unit 110 Average Rent Markham, ON L3R 6A8 (2-bedroom)

4.6% $1,679

Attn: Jon Mesquita The incremental growth in the T: 226-751-3790 vacancy rate can be attributed to several jon@diversoenergy.com factors. First, there may be

a slight decrease in demand from international students due to recent policy changes. Regions near postsecondary institutions and with significant student populations, such as Peel, Etobicoke, Downsview, the Annex, and Scarborough, are more likely to feel the impact of this shift.

FAIR EXCHANGE | SUMMER EDITION 2024

Last, the high number of purposebuilt rental and condominium apartments currently under construction, with a considerable percentage of the region’s condominiums being rented out (38.4% in 2023), could contribute to a slightly higher vacancy rate. The surge in purpose-built rental apartment starts in 2023, reaching a historical peak since 1990, is anticipated to result in the completion of these units by 2026.

Attn: Lauri Alty T: 519-624-9965 lalty@efficiencyengineering.com

Second, industry sources report that declining mortgage rates will encourage more renters to transition to homeownership. Some of these potential buyers may opt to relocate outside the Toronto CMA in search of more affordable housing options.

FIRETRONICS 2022 20232000 INC. 2024

Attn: David Morris 1.6% 1.4% 1.6% T: 905-470-7723 $1,779 $1,961 $2,120 davidmorris@firetronics.ca

In reference to average same-sample rent growth for two-bedroom purpose-built rental apartments.

24

8200 Keele Street Concord, ON L4K 2A

EFFICIENCY ENGINEERING

Source: CMHC 1

The region’s high cost of living has already led to a notable migration outflow to other parts of Ontario and Canada in recent years.

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Empower Your Communities with the 4th Annual

Conscious-Living Box Giveaway!

Engage your residents in an exciting and

A Proven Success

sustainable initiative that not only promotes

success in the past three years, and the 2024 campaign

The Conscious-Living Box Giveaway has been a tremendous promises to be even more impactful with a national rollout.

eco-friendly living but also brings a sense

Last year, the campaign garnered impressive engagement:

of community and participation.

The Conscious-Living Box Giveaway from the Canadian

CRB Program is back, and it’s better than ever! With a value of approximately $150, this year’s box is filled with fantastic

eco-conscious products from eight amazing Canadian brands.

As property managers, you have a unique opportunity to

leverage this contest to engage your residents and create a

Instagram Highlights

Facebook Highlights

Reach: +2,714% Accounts Reached: 13,639K Paid Post Engagement: +297% Accounts Engaged: 468 Impressions: 121.7K Impressions: 30,421

buzz around sustainable living.

Why Participate?

These statistics highlight the growing interest and enthusiasm

public to embrace sustainability and be kinder to our planet.

property can tap into this momentum and offer residents a

This initiative encourages both residents and the general

for the Conscious-Living initiative. By getting involved, your

The products in the box are thoughtfully curated to reflect a

chance to participate in a popular and meaningful event.

conscious lifestyle, including beeswax food wraps, divine

lavender-infused lip balm and face serum from a local farm, delectable honey, probiotic shots made from water kefir,

eco-friendly dishwasher cubes, oat protein powder, bamboo toothbrush and earth-friendly supplements.

We’re giving away 100 boxes! Encourage your residents to

enter for a chance to win.The contest is easy to enter online

at crbprogram.org, and it closes on September 15, 2024. Our Giveaway not only encourages excitement and intrigue but

also is the perfect opportunity for your community to come

Each product is a testament to the commitment of our

participating Canadian brands to sustainability and quality.

By promoting this giveaway, you can foster a sense of

together and embrace the values of conscious living.

Promote the giveaway within your property using branded

environmental responsibility within your community and

materials including an elevator/lobby poster with QR code,

encourage residents to make more sustainable choices in

email newsletter, and social media post graphics. The more

their daily lives.

residents you engage, the higher the chances of your com-

munity being recognized for its commitment to sustainability

Meet Sarah Our Conscious-Living Expe Barnes, a renown

and your dedication to ESG.

rt

This year, Sarah Ro

bertson-

ed advocate

for sustainable liv

ing, is back to

support the campa

ign. With over

46,000 followers on

Sarah is dedicated

the message of en

Instagram,

to spreading

vironmental r involvement

consciousness. He adds a significant

campaign’s reach

26

Get Involved and Win!

FAIR EXCHANGE | SUMMER EDITION 2024

boost to the

and influence.

Don’t miss out on this fantastic opportunity to promote

sustainability within your community. Get involved today and encourage your residents to participate in the 4th Annual Conscious-Living Box Giveaway. Let’s work together to create more sustainable and eco-friendly communities across Canada!

Enter online at crbprogram.org Follow @crbprogram for more chances to WIN! Contest closes September 15th, 2024

Share environmental awareness with this exciting giveaway!

Residents can enter for a chance to

WIN 1 of 100 Conscious-Living Boxes We made it easy, here’s how: 1. Download the branded campaign assets via Dropbox

2. Share the giveaway in your communities & on social media

Canadian CRB Program is committed to creating more sustainable communities across Canada.

Questions? Access to branded marketing assets have been sent out to

membership by email. For more information, please contact Maria Arangio by email maria@creativoadvertising.com THE VOICE OF THE FEDERATION OF RENTAL-HOUSING PROVIDERS OF ONTARIO

27

Congratulations to Killam Apartment REIT’s Quinpool Tower for Winning the Earth Day Pledge Challenge!

We are excited to congratulate Killam Apartment REIT’s Quinpool Tower at 2060 Quingate Place, Halifax, as the ofcial winner of the 2024 FRPO and Canadian CRB Program Earth Day Pledge Challenge.

Killam's Quinpool Tower received the highest number and proportion of pledges from any one building across property management organizations. Further, the participation from Killam's other communities nationwide also clearly

Killam’s Community Pledges by Percentage

47% 25% 7% Quinpool Tower

Halifax (not including Quinpool Tower)

Fredericton & St. John

4% Cambridge

showcased Killam's dedication and powerful messaging

The Canadian CRB Program will be making a donation on

for environmental sustainability. This resonated with

behalf of Killam Apartment REIT's Quinpool Tower to

many, highlighting the belief that small actions by many

Trees Canada in support of the planting of urban trees.

can indeed make a significant environmental impact.

Carbon pollution is a serious threat to the Earth’s climate.

Individual actions in reducing energy, water and waste while enhancing reduce, reuse and recycle measures can make a difference. Equally trees are one natural way of absorbing carbon pollution from the air and sequestering it to help ght climate change.

Thank you to everyone who participated in this year’s Earth Day Pledge Challenge!

A very special mention goes to Hazelview Properties, which received the highest number of total pledges nationwide.

Together with the help of residents, we can make a greater environmental difference. Let’s continue to do our part and drive environmental change together!

28

FAIR EXCHANGE | SUMMER EDITION 2024

CANADIAN CERTIFIED RENTAL BUILDING PROGRAM: Supporting, promoting, and certifying quality, service, professionalism, and sustainability in rental housing across Canada

CONGRATULATIONS: Killam Apartment REIT and the residents of Quinpool Tower 2060 Quingate Place, Halifax, NS The 2024 winner of the FRPO/CRBP Pledge Card Challenge A $250 charitable donation has been made by the CRBP to Tree Canada in recognition of the winning efforts of residents and staff at Quinpool Towers in promoting more sustainable apartment living and thereby helping to reduce our carbon footprint.

CONGRATULATIONS: Waterford Property Group in Ottawa on becoming the newest member of the Certified Rental Building Program and for achieving Canadian Certified Rental Building Program and Living Green Together certification status for “The Adelaide”, a 157-suite multiunit residential building at 17 Aberdeen St, Ottawa, Ontario.

COMING SOON: The Canadian Certified Rental Building Program is continuing its cross-country expansion.

The CRBP will be launching in New Brunswick and certifying its first buildings under the CRBP and its associated Living Green Together certification this fall.

Join the expansion. Contact us about certifying your New Brunswick-based buildings.

30

FAIR EXCHANGE | SUMMER EDITION 2024

ELEVATING SUSTAINABILITY IN MULTI-FAMILY RESIDENTIAL PROPERTIES: A COMMITMENT TO ENVIRONMENTAL STEWARDSHIP By: Anannya Biswas, National Marketing Manager | Metro Compactor

I

n today’s contemporary urban milieu, the meticulous management of waste within multi-residential structures is of paramount importance. In these settings where space is limited and waste generation is significant, implementing effective waste sorting systems is vital to foster a more sustainable future.

According to a World Bank report, waste generation is projected to increase from 2.2 billion tons in 2019 to 3.4 billion tons by 2050, driven by population growth and urbanization. This surge highlights the urgent need for effective waste management, as the disposal and treatment of waste currently produces around 1.6 billion tons of carbon emissions, accounting for approximately 5% of global emissions.

32

FAIR EXCHANGE | SUMMER EDITION 2024

The environmental imperative High-rise residential buildings generate substantial volumes of waste daily. Without rigorous sorting, a significant portion of this waste is relegated to landfills, exacerbating environmental challenges such as greenhouse gas emissions and resource depletion.

With over four decades in the waste industry, we’re acutely aware that sorting waste at its source is not merely a procedural task but an environmental necessity. Metro Compactor Service, through our Wilkinson Chutes Canada product line, has developed systems that simplify the segregation of refuse, organic waste, and recyclables into designated bins. The front operational panels of these chutes are clearly marked

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with identifiable buttons – “Garbage”, “Recycle”, and “Organics” – that allow them to pick appropriate options for their waste, thereby empowering them to markedly diminish their environmental footprint.

Economic and social benefits Effective waste management can lead to direct social and economic advantages. For property managers and proprietors of high-rise buildings, diminishing the volume of waste consigned to landfills translates into reduced disposal costs. As landfill tariffs escalate, diverting waste to recycling and composting programs emerges as a more fiscally prudent alternative.

Moreover, the recycling sector generates economic vitality and job creation, fostering local economic development. For instance, studies have shown that for every 10,000 tons of waste recycled, 36 jobs are created in the recycling industry compared to six jobs in landfill management. By endorsing recycling initiatives, developers and property management firms not only align with their ESG (Environmental, Social, and Governance) commitments but also contribute to broader economic sustainability.

From a social perspective, the implementation of robust waste management systems enhances residents’ quality of life. Pristine, well-maintained waste disposal areas mitigate health hazards and elevate overall living conditions. Additionally, these properties distinguished by their environmental conscientiousness attract ecoaware residents, augmenting their marketability and reputation.

Partnering for sustainability The efficacy of waste sorting in high-rise dwellings necessitates perpetual management and administration, integrated seamlessly with proper management procedures to ensure sustainability of waste sorting practices and their continual improvement. At Metro Compactor Service, we offer expert advice and optional Waste Diversion System Retrofits, meticulously tailored to the distinctive needs of each property. Our approach integrates resident convenience, staff protocols, and management oversight, ensuring comprehensive support for waste diversion initiatives. Our team collaborates closely with property managers to devise and implement successful program plans, including the conversion of existing garbage chutes to accommodate our sophisticated sorting systems.

Resident engagement and convenience Environmental stewardship is a collective effort toward ensuring a better ecosystem for future generations.

Sustainable practices can no longer be limited to a handful of companies or individuals – they must become second nature and hence should be easy to 34

FAIR EXCHANGE | SUMMER EDITION 2024

adopt. Metro Compactor Service’s waste management systems are designed with an unwavering focus on resident convenience. Intuitive sorting mechanisms, unambiguous signage, and accessible disposal points incentivize residents to engage in proper waste sorting practices. This not only augments participation rates but also enhances overall waste diversion outcomes.

Enhancing ESG initiatives through proactive maintenance In the pursuit of comprehensive sustainability and adherence to ESG principles, proactive maintenance of waste management equipment plays a crucial role. Maintaining the efficiency and cleanliness of waste equipment is essential not only for operational efficacy but also for environmental stewardship. Power washing of waste equipment has already shown a 20% increase in the longevity and performance of these systems in several properties, reducing malfunctions and preventing potential environmental contamination.

Our newly launched power washing & sanitization services ensure organic residues and recyclables do not accumulate, preventing the release of harmful substances into the environment. Our specialized sanitization processes including degreasing, highpowered pressure spray, and post-cleaning deodorizing with disinfectant spray, minimizing the risk of pest infestations and degradation of equipment.

Moreover, a proactive maintenance program underscores a property’s dedication to governance excellence. By systematically addressing maintenance needs, property managers can demonstrate their commitment to high operational standards and regulatory compliance. This proactive approach not only mitigates potential liabilities but also strengthens trust and transparency with residents and stakeholders.

For over 40 years, Metro Compactor Service has been committed to sustainability that transcends the provision of equipment; it embodies the cultivation of a culture of environmental responsibility and economic resilience. Our unwavering dedication to advancing best practices in multi-family dwellings, through innovative waste sorting solutions and enduring client partnerships, has been a cornerstone of our business.

By aligning our services with our clients’ ESG priorities, we assist them in navigating the complexities of waste management while advancing their sustainability agendas and ensuring peace of mind. Our vision for the future is clear: to become the Partner of Choice for waste & recycling equipment in North America. And we’re realizing this vision by continually innovating and partnering with our clients to achieve a sustainable and environmentally conscious urban landscape.

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Technology evolves into an avatar of multi-family property management By: Peter Altobelli, Yardi Canada Ltd

T

he Canadian multi-family industry remains in a robust period marked by rising rents, low vacancy rates, and low turnover. This high demand, fueled by a housing shortage and affordability challenges, is expected to persist. However, even in a booming rental market, effective marketing remains essential. Despite the strong market performance, competition remains fierce.

Remarkably, 80% of prospective tenants now search for their next rental property online, with nearly half expecting same-day responses from property owners.

These trends underscore the significant opportunities that technology offers to enhance the rental experience for both renters and property managers.

Going beyond visual appeal

The rise of online engagement

When designing your community website, it’s essential to consider more than just visual aesthetics. Incorporate detailed information about the application process, lease terms, and any resident benefits or programs offered by the community. Another effective website strategy to attract and convert quality renters is to utilize AI-powered chatbots. These chatbots can provide immediate, natural language responses via chat, text or email, 24/7. With this self-service tool, prospects can complete or receive assistance with tasks such as booking tours, completing applications, and screenings.

By implementing this, you create a more compelling experience for potential residents.

The internet has become the dominant and most effective medium for multi-family rental marketing.

Online tools that engage with customers at every touchpoint are now crucial differentiators. These tools include internet listing services (ILS), third-party syndication, corporate and property websites, social media platforms, and reputation management systems.

Furthermore, integrating your marketing technology with a core property management and accounting platform allows you to confidently post accurate information. This includes unit availability, pricing, and tour appointment availability on your website and ILS. By streamlining the lead to lease processes, you reduce downtime between unit turnovers and boost net operating income.

Understanding renter priorities is essential for optimizing online engagement. A recent Yardi survey of 1,000 Canadian renters revealed that high-quality interior apartment photos (nearly 80%) and individual floor plans (important to almost half) significantly influence their rental search. Keep in mind that choosing an apartment is a significant decision for renters, and compelling visuals on your ILS or website represent just one piece of the puzzle.

Resident-centric approach

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FAIR EXCHANGE | SUMMER EDITION 2024

Once prospects become residents, the focus shifts to exceptional service. Here is where online tenant portals can deliver convenience to renters. These platforms empower residents to manage their contact details, complete payments, submit maintenance requests, and even communicate with staff, all within their busy schedule. This, in turn, eliminates manual tasks like

collecting payments and data entry, freeing up staff time for more value-added activities.

Additionally, smart home features like smart thermostats, lighting, security systems, and locks are gaining prominence in Canada. These secure tools can regulate energy consumption, monitor activity within a unit, and even alert property managers to potential problems like leaks. This translates to cost savings for property managers as well, as smart technology can help prevent costly damages.

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THE VOICE OF THE FEDERATION OF RENTAL-HOUSING PROVIDERS OF ONTARIO

37

ROOF FOR ALL: RENTALS.CA AND RAISING THE ROOF JOIN FORCES R

entals.ca is proud to announce its partnership with Raising the Roof, a leading organization committed to addressing homelessness in Canada. Together, they aim to implement sustainable solutions nationwide, significantly impacting the lives of individuals affected by this pressing issue.

Raising the Roof has a remarkable track record of success, having raised over $9 million through initiatives like the Toque Campaign and the Home Base Campaign over the past 26 years. These achievements underscore the organization’s dedication to combatting homelessness and its ability to effect meaningful change.

“The scale of the housing and homelessness crisis in Canada has never been greater. Not only do we need to build more affordable homes, but we don’t even have enough skilled tradespeople to build them at this point. We want to empower people who are homeless or at risk of homelessness to start careers in the trades by working on affordable housing,” says Marc Soberano, Raising the Roof’s Executive Director. “But we can’t do it alone, and partners like Rentals.ca are vital to reach the scale of work the crisis demands. We’re so grateful for Rentals.ca’s support. It’s helping us to catalyze new projects and offer more training to people who urgently need a chance at a brighter future.”

“We are incredibly excited about our new partnership. Rentals.ca’s values and interests line up with Raising the Roof perfectly,” said Max Steinman, CEO of Rentsync (Rentals.ca parent company). “Preventing homelessness, training people into the trades, and ultimately supporting housing supply – and, in particular, more deeply affordable housing supply – are all issues that are pressing to all Canadians and fundamental to us at Rentals.ca as the top online rental marketplace in Canada. This partnership will help to raise awareness and will be a source of critical funding for this vital cause.”

This partnership marks a significant step toward creating lasting solutions to homelessness in Canada. Rentals.ca is proud to support Raising the Roof’s initiatives, leveraging our resources and expertise to make a tangible difference in the lives of those in need. Rentals.ca encourages the general public to get involved and support the cause.

To learn more about Raising the Roof and how you can get involved, please visit raisingtheroof.org. Listen to Rentals. ca’s interview with Adrian Dingle, Director of Housing Development at Raise the Roof here.

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FAIR EXCHANGE | SUMMER EDITION 2024

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“PAY AND STAY” ORDERS AND THE MONETARY JURISDICTION OF THE LTB

By: Doug Levitt, Levitt DiLella Duggan & Chaplick LLP

T

he following is an excerpt from an article drafted to supplement FRPO’s annual “Residential Tenancies Act Sessions” that was delivered in April and May, 2024. Please contact us at dlevitt@lddclawyers. com to discuss your unique circumstances. All such queries will receive a prompt reply.

Section 207 of the Residential Tenancies Act, 2006 (the “RTA”) sets out the monetary jurisdiction of the LTB. Specifically, section 207 provides that the LTB may, where it otherwise has the jurisdiction, order the payment of an amount of money up to the greater of $10,000.00 and the monetary jurisdiction of the Small Claims Court, being $35,000.00 today. Section 207 also provides that a person whose claim exceeds $35,000.00 can commence a proceeding in the Ontario Superior Court of Justice to obtain an order requiring the payment of that sum, and provides further that the court can exercise any powers that the LTB could have exercised if the proceeding had been before the LTB (such as an order evicting a tenant). Notably, section 207 provides that, if a party makes an application at the LTB for the payment of a sum that is equal to or less than the LTB’s monetary jurisdiction, all rights of that party in excess of the LTB’s monetary jurisdiction are “extinguished” once the LTB issues its order.

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FAIR EXCHANGE | SUMMER EDITION 2024

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t follows that a landlord that has a claim against a tenant that is worth more than $35,000.00 may do one of two things:

1 Pursue the claim at the Superior Court of Justice to obtain an order for payment of the full amount of the claim1 2 Pursue the claim at the LTB to obtain an order for “a sum equal to or less than” $35,000.00 In the event that the landlord opts to pursue its claim at the LTB, the landlord’s rights in excess of $35,000.00 will be extinguished once the LTB issues its order.

With that said, with respect to claims for rental arrears that exceed $35,000.00, a troubling issue would sometimes arise. The issue was whether the LTB could require a tenant to pay rental arrears in excess of $35,000.00 to void an eviction order. By way of context, when a tenant is in arrears of rent, the landlord may give the tenant notice of termination for non-payment of rent. If the tenant does not pay the rental arrears, the landlord can then apply to the LTB for an order for the payment of same and for eviction. The tenant may, in turn, avoid eviction, before the LTB issues an eviction order, by paying everything that is owed under the tenancy agreement, together with the LTB filing fee. If the tenant does not make the aforesaid payment, and the LTB issues an eviction order, the RTA provides that the LTB is required to specify the amount that the tenant must pay to void the eviction order before it becomes enforceable (which includes “the amount of rent that is in arrears under the tenancy agreement”) and provides further that, if the tenant pays that amount before the eviction order “becomes enforceable”, the eviction order will be voided. Even after the eviction order has become

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FAIR EXCHANGE | SUMMER EDITION 2024

“

“

If such an argument were to prevail, a tenant could habitually accumulate rental arrears that exceeded $35,000.00, wait until the LTB rendered eviction orders regarding same, and then only pay $35,000.00 to void each eviction order, thereby obtaining multiple rent reductions over time.

enforceable, if the order has not yet been executed by the Sheriff, the RTA allows the tenant to move before the LTB to set aside the eviction order upon proof of payment of the outstanding rent and of the landlord’s prescribed costs and expenses. The ability to void an eviction order by paying the amounts found to be owing by the LTB is the reason why such orders are commonly referred to as “pay and stay” orders. Put simply, if the tenant pays the amounts stipulated in the eviction order, the tenant is allowed to stay in the rental unit.

Historically, in circumstances where a tenant had rental arrears that exceeded $35,000.00, and the landlord opted to initiate an eviction application at the LTB, the tenant would argue that, pursuant to section 207 of the RTA, the rental arrears that exceeded the monetary jurisdiction of the LTB (being $35,000.00) are “extinguished” once the LTB issues its order and that, on calculating the amounts required to be paid to void an eviction order, the “rent that is in arrears under the tenancy agreement” does not include the arrears the rights to which have been “extinguished” (being amounts in excess of $35,000.00).

Based on this argument, a tenant that owed a landlord $100,000.00, could void an eviction order by paying only $35,000.00 (plus the LTB filing fee, if ordered) and thereby obtain a rent reduction of $65,000.00. In fact, if such an argument were to prevail, a tenant could habitually accumulate rental arrears that exceeded $35,000.00, wait until the LTB rendered eviction orders regarding same, and then only pay $35,000.00 to void each eviction order, thereby obtaining multiple rent reductions over time.

Throughout the years, the LTB has addressed this issue inconsistently. Some LTB decisions have found that “pay and stay” orders are limited to the monetary jurisdiction of the LTB. Other LTB decisions have concluded that “pay and stay” terms may exceed the monetary jurisdiction of

the LTB. In a recent appeal that my office handled2, the Divisional Court dealt with this issue directly. Specifically, the court held that, while the monetary jurisdiction of the LTB limits that amount that the LTB can order a tenant to pay, it does not constrain the LTB’s jurisdiction to require that all of the rental arrears be paid (including amounts in excess of $35,000.00) to void an order terminating a tenancy. In this regard, the court found that: It could not have been the intention of the Legislature to create a situation whereby a tenant could obtain an ever-greater reduction in rent arrears, at the expense of the landlord, by delay in curing its default in meeting its fundamental obligation to pay rent. These provisions were designed to afford tenants a significant opportunity to cure their default and preserve their tenancy, not to afford tenants an extended period of rent abatement.

As you may know, decisions of the Divisional Court are binding on the LTB. Accordingly, this issue has now been resolved in favour of landlords. Landlords can now initiate 1 See, for example, Ly Innovative Group Inc. v. Facilitate Settlement Corporation, 2023 ONSC 6932 (S.C.J.) 2 Rosen v. Reed, 2023 ONSC 6482 (Div. Ct.)

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an eviction application at the LTB to obtain an eviction order based on rental arrears that exceed $35,000.00 without concern that their tenant will be able to void same by paying only $35,000.00.

RENTT: DEALING WITH THE LTB By: David Gargaro

RENTT experts:

Tony Irwin, President and CEO, FRPO (and Interim President, CFAA)

David Hutniak, CEO, LandlordBC

Cameron Choquette, CEO, SKLA

Kevin Russell, Executive Director, IPOANS

R

ental property owners across Canada have long had issues with their version of the Landlord and Tenant Board (LTB) (also referred to as the Residential Tenancy Branch (RTB) or Office of Residential Tenancies (ORT)). There are numerous issues, such as increased delays in hearing times, more tenants (and tenant groups) taking advantage of the system, and unfavourable regulations.

In this month’s issue, we asked our esteemed RENTT (Rental Executives National Think Tank) panellists, who are leaders of rental housing associations across Canada, to comment on the issues their members are having at the LTB. They discussed current backlogs for appointments or hearings, challenging regulations, how the LTB could improve its regulations, and (where applicable) the impact on the use of above guideline increases (AGIs).

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FAIR EXCHANGE | SUMMER EDITION 2024

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THE VOICE OF THE FEDERATION OF RENTAL-HOUSING PROVIDERS OF ONTARIO

45

RHB: What type of backlog are you facing for appointments or hearings at the LTB? Cameron Choquette: The most impactful backlog

we are facing at ORT in Saskatchewan is related to decisions being rendered in a timely manner for more complex decisions, such as monetary and tenant breach claims. These decisions are often rendered four to seven months after the hearing, which leaves both tenants and rental housing providers in limbo and is not industry best practice.

David Hutniak: From our perspective, we need to

see continuous improvement on the RTB timelines and dispute resolution process, public information and public education, internal policies/rules of procedure, and compliance and enforcement measures. We would especially like to see improvement in the compliance and enforcement measures for the bad actors, both tenants and landlords, who are responsible for creating the majority of the problems in the rental market.

Kevin Russell: Nova Scotia’s Residential Tenancies

process is flawed. Applicants must navigate through two tribunal hearings—Residential Tenancy and Small Claims Court appeals—just to obtain a final resolution.

However, except for vacant possession orders, there is no enforcement of orders for other RTA Statutory Conditions breaches such as non-payment of rent or unit and property damages.

Tony Irwin: We have heard from some of our

members that new applications seem to be prioritized over older ones, so we hope resources can be allocated to those older applications so they can be adjudicated and cleared. We also hear that applications to expedite a hearing, often for resident behaviour, aren’t being prioritized in a timely manner and applications regarding unauthorized occupancies are also taking a long time to process. Both of these applications appear to be on the rise post-pandemic, so this is something we are watching.

RHB: How has the situation improved or worsened over the last year?

Cameron Choquette: Over the past three to five

months, the decision timelines have not improved.

However, we are very pleased with the timelines to review and schedule hearings as they have improved significantly in 2024.

Tony Irwin: L1 applications are generally receiving

a hearing after approximately four months, which is primarily due to the hiring of a significant number of new adjudicators. This is a significant improvement that FRPO has been advocating for with government for some time, but we would like to see this timeline reduced even further so we continue to work with the Ministry of the Attorney General and Ministry of Municipal Affairs & Housing, who are also committed to this as well.

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FAIR EXCHANGE | SUMMER EDITION 2024

David Hutniak: The RTB has significantly improved

access to justice over the past year or so for both landlords and tenants largely due to the province’s $15 million funding boost. For example, the RTB has recently made improvements, such as expanding the direct request process and hiring additional staff to help bring down wait times, that are intended in part to ensure disputes involving problem tenants are resolved more quickly. They acknowledge that there’s more work to be done.

Kevin Russell: Final resolutions can take up to six

to nine months, depending on hearing wait times and rescheduling.

RHB: What aspects of the LTB regulations are challenging or burdensome for landlords?

Cameron Choquette: ORT’s new online system is

proving to be cumbersome for some members, but we remain committed to providing recommendations for improvement and walking our members through how best to use the system.

David Hutniak: In our experience, particularly

in light of the improvement we’ve seen in access to arbitrators, for landlords who understand their rights and responsibilities and come into a hearing properly prepared, the system is largely working for them. In any tribunal system like the RTB, there will be occasional challenges with arbitrators, but we’ve even seen improvement in that area too, as the RTB has instituted better training and oversight/quality control measures for arbitrators.

Tony Irwin: One area of concern we have is the

increased activity at the municipal level to enact bylaws that FRPO believe encroach on provincial jurisdiction.

We saw this recently when the City of Hamilton passed a bylaw regarding renovations that require vacant possession even though provincial rules already exist.

This is an additional cost and administrative burden on rental housing providers during a time when operating costs far outpace legislated rent increases.

Kevin Russell: A concerning trend is emerging. More

tenants are seeking legal aid lawyers to represent them in residential tenancies hearings. This has transformed hearings from simple adjudications by third-party adjudicators to complex proceedings where lawyers employ legal tactics typically reserved for Supreme Court hearings. This prolongs tenancies, even in simple cases for non-payment of rent, at the expense of rental housing providers to endure months of lost revenue and property damages. Nova Scotia has witnessed an uptick in rental housing providers resorting to the Supreme Court of Nova Scotia at a great expense to have Residential Tenancies and Small Claims Court orders overturned.

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THE VOICE OF THE FEDERATION OF RENTAL-HOUSING PROVIDERS OF ONTARIO

47

RHB: What could the LTB be doing (or what regulations could they change) to improve the balances between protecting tenants’ rights and ensuring landlords’ interests?

Cameron Choquette: It would be appreciated if

tenants were held to the same conduct and evidence standards that rental housing providers are so that we can ensure fair hearings are taking place and that tenants have sufficient evidence for their claims, just like rental housing providers do. We would recommend that hearings be recorded so that appeal judges could have fulsome transcripts to rely on when rendering their decisions and to ensure accountability for hearing officers. Reducing the period that rental housing providers need to wait to serve an immediate notice to vacate and notice of arrears is our primary recommendation. Currently the waiting period is 15 days. We recommend a waiting period of seven to ten days, after which point the notice can be served and legal proceedings can commence to ensure that chronic non-paying tenants are not skipping out on more than one month’s rent.

David Hutniak: The RTB is essentially an agent

for the government responsible for administering the Residential Tenancy Act. In that role that means providing information, resources, and dispute resolution services. In that sense, it’s the government, not the RTB, that’s responsible for protecting tenants’ rights and ensuring landlords’ interests. In simple terms, the government needs to ensure that they create and maintain a legislative environment that is conducive to the successful operation of rental housing while encouraging robust growth of new supply. That means ensuring that in their desire to help tenants, they don’t keep harming landlords, which isn’t always the case in BC. Ironically, the unintended consequences are such that more often than not their policies are ultimately harming renters.

Tony Irwin: Last year, FRPO was successful in

advocating for additional funds for the LTB when the government announced $6.5 million in annual funding to hire 40 additional full-time adjudicators and five back office staff. This is the single largest investment since the inception of the LTB and members tell us they are seeing an improvement in service times, which is encouraging. It is critical that both residents and rental housing providers have timely access to justice, so FRPO continues to call for the LTB meets its own service standards by streamlining decisions through tools such as Default Orders and continuing to address resourcing constraints.

Kevin Russell: Nova Scotia lacks a Compliance and Enforcement program to enforce orders, something IPOANS has been advocating for years.

RHV: How do LTB regulations support or hinder the use of AGIs? 48

FAIR EXCHANGE | SUMMER EDITION 2024

David Hutniak: In BC, the process is called Additional Rent Increase (ARI) and the process is relatively new.

It’s not utilized very broadly by the sector, even though it is structured in a rather straightforward manner and the turnaround times for hearings to have applications approved is quite reasonable. There were certainly issues at the beginning but notable improvements in the past year. LandlordBC continues to work with the RTB to further refine processes, and we are doing more education for our members to help them take advantage of the ARI process.

Tony Irwin: Annual rent increases are determined by

the Ministry of Municipal Affairs & Housing, and are subject to a 2.5 per cent cap. AGIs are the rules and regulations determined by the government that apply to major capital improvements and provide a process for rental housing owners to recover a portion of the expenditure through a rent increase above the annual guideline. To qualify, the rental property owner must have completed and paid for the work that is structural in nature for things like balcony or undergrounding parking garages, HVAC systems or energy retrofits that promote conservation. AGIs are capped at 3 per cent per year over three years and must be approved by the LTB.

RHB: Why is it necessary to increase rents via AGIs? David Hutniak: Up until September 2018, the

maximum allowable annual increase formula in BC was 2 per cent + CPI. This in our view was an intelligent approach to providing landlords with revenue certainty for capex and operational costs. Unfortunately, for what in our view was strictly a political decision by the BC NDP at the time, despite our strong objections and efforts to demonstrate the folly of their thinking, they decided to move to CPI only for the maximum allowable annual increase. Subsequently, they decided to work with LandlordBC to implement the ARI process, which took over three years because of initial delays at their end, and then the pandemic. So this is why we need ARIs.

Tony Irwin: Ontario’s rental housing stock is old with

over 80 per cent of it built before 1980. These buildings are at a stage where significant capital investment is needed to modernize and bring them up to 21st century standards. This is the most affordable rental stock we have, so it is critical that these units be preserved so they can continue to be safe places to call home for many decades to come. Annual rent increases aren’t keeping pace with rising property taxes, utilities, maintenance or insurance costs let alone major structural investments, so rental housing providers apply for an above guideline rent increase to recover a portion of these costs.

RHB: Thank you for your time.

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DAN DRORI n a m e d W y s e ’s E xe c u t i ve V i ce P re s i d e n t o f S a le s a n d M a r ke t i n g

Highly regarded industry leader Dan Drori has joined Wyse Meter Solutions Inc. (“Wyse”) as Executive Vice President of Sales and Marketing, effective June 25, 2024.

Drori will be responsible for the further development and execution of Wyse’s go-to-market strategy, while also helping shape the company’s positioning, expand its lines of business, and maximize growth opportunities.

“We are thrilled to welcome Dan as he brings a wealth of experience, expertise, and passion to our team,” said Peter R.J. Mills, CEO, Wyse. “His impressive track record in building and leading high-performing teams, combined with his deep understanding of energy solutions, will be invaluable in our support of city-builders who are strengthening our communities.

We are confident Dan’s strategic vision and dynamic leadership will continue to drive our growth and innovation forward.”

Prior to Wyse, Drori served as Vice President of Sales for a pointof-sale financing provider that served the new construction and energy management industries.

Previously, he held executive sales and marketing roles within the residential and commercial energy, technology, media, and social entrepreneurship sectors, where he delivered creative, forward-looking solutions and elevated client and customer experiences at every touchpoint.

“I am excited to be part of this exceptional team,” Drori said. "I am proud of the way I have helped clients access financial products that offer a perfect, custom solution with ease. Now, I am excited to bring that same commitment to Wyse, ensuring our submetering services are nimble, aligned with client needs, and, ultimately, easy to use.”

Drori earned a BA in Business and Humanities from York University. He is also a former outfielder for the Modi'in Miracle of the Israel Baseball League (IBL).

Contact: media@wysemeter.com About Wyse: Based in Concord, Ontario, Wyse is a leading provider of innovative submetering and utility expense management solutions for the multi-residential, condominium, and commercial markets in Canada. Wyse’s range of high-quality services enables building owners, developers, managers, and residents to take charge of their utility expenses by delivering environmentally sustainable and equitable suite submetering. The company has achieved exceptional growth with 290,000 suites under contract. Learn more at www.wysemeter.com.

50

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For more information on SCIENCES Corporate4RENT.CA Membership Attn: Leo Racioppo please contact us at membership@frpo.org.

ACCENTINC. BUILDING escent, Suite 401 39 Cranfield Road 2800 14th Avenue, Unit 13 Attn: Naji HassanINC. TF: 888-761-3313 ext. 2222 on the benefits SCIENCES se at membership@frpo.org.

For more information of Corporate Attn: Leo Racioppo 0E3 contact us East York, ON M4B 3H6 Markham, ON L3R 0E4 Membership please contact us at membership@frpo.org.

t 13 4

2021 CORPORATE MEMB

2024 Corporate Members

t, Suite 401

2021 CORPORATE MEMBERS

ACE PAINTING & DECORATING CO. / CRANFIELD GENERAL CONTRACTING/ V&E CLEANING

ACE PAINTING & DECORATING CO. / CRANFIELD GENERAL CONTRACTING/ V&E CLEANING

T: 905-474-9569 leo@mediaclassified.ca 39 Cranfield Road 14thmore Avenue, Unit 13 Attn: For information on Naji theHassan benefits of Corporate Membership p TF: 888-761-3313 ext.

2222Building Sciences 2800 4RENT.CA Accent Ace Groupnaji@absi.ca of Companies Advantage Pest Control

ACCENT BUILDING Inc. leo@mediaclassified.ca

SCIENCES INC. Attn: Naji Hassan AIRD & BERLIS LLPT: 416-285-5388 39 CranfieldT:Road 905-474-9569

2800 14th Avenue, Unit 13, Markham, ON, L3R 0E4 ACE PAINTING & DECORATING CO. / CRANFIELD GENERAL CONTRACTING/ V&E CLEANING

Markham, ON L3R 0E4

ACE GROUP OF COMPANIES

Attn: Naji Hassan T: (905) Attn: 474-9569 Robert Ghaeli naji@absi.ca

ACE PAINTING & DECORATING CO. / CRANFIELD GENERAL CONTRACTING/ V&E CLEANING

160 Bartley Drive, North York, ON M4A 1E1

T: 905-474-9569 ACE GROUP OF COMPANIES

EastLeo York, ON M4B 3H6 Inc. Attn: Racioppo 610 Applewood Crescent, Suite 401 Attn: Paolo Bossio Attn: Robert Ghaeli TF: 888-761-3313 ext. 2222 naji@absi.ca Vaughan, ON L4KRoad, 0E3 Unit 5, T: (416) 1261 Kennedy 297-8010 leo@mediaclassified.ca

Attn: Frank Evangelou T: (416) 285-5388 frank@acegroupgta.ca

39 Cranfield Road 4RENT.CA East York, ON M4B Attn:3H6 Leo Racioppo

ACCENT BUILDING

T: 416-285-5388

AVISON YOUNGScarborough, ON M1P 2L4 info@pestservices.ca F: 416-285-7088 SCIENCES INC. Attn:3H6Tom Halinski East York, ON M4B F:Berlis 416-285-7088 COMMERCIAL REAL Applewood Suite 401 of CorporateApartments.com 14thESTATE Avenue, 13 Naji Hassan Aird &610 LLP APOLLOAttn: Insurance naji@absi.ca mail@acegroupgta.ca For more information onCrescent, the benefits Membership please2800 contact us Unit at membership@frpo.org.

AIRD & BERLISAttn: LLPTomVaughan, mail@acegroupgta.ca T: 416-865-7767 Halinski ON L4K 0E3 ite. 1800, Brookfield Box 754 Attn: Tom Halinski T: (416) 865-7767 F: 416-863-1515 Place, 181 Bay St., thalinski@airdberlis.com Suite 1800,T: 416-865-7767 2T9 thalinski@airdberlis.com 4RENT.CA

TF: 888-761-3313 ext. 2222 Attn: YOUNG Joe Almeida Attn: John Le AVISON Attn: David Markham, ON L3R 0E4 T: 905-474-9569 18 York Street, Suite 400 AIRD &Dyck BERLIS LLP leo@mediaclassified.ca T: (804) 572-6270 T: (778) 917-9667 100 Wynford Drive, 3rd Floor COMMERCIAL REAL ESTATE 181 Bay St, Suite 3420 T: 416-673-4015 naji@absi.ca Toronto, ON M5H 2T8 Attn: Tom Halinski 111 Water Street Unit 210 jle@costargroup.com david@apollocover.com Toronto, ON, M5J 2T3 Toronto, ON GROUP M3C 4B4OF COMPANIES BUILDING ACE Attn: Joe Almeida Vancouver, BC V6B 1A7 joe.almeida@avisonyoung.com Brookfield Place T: 416-865-7767 18 York Street, Suite 400 ACCENT Toronto, ON M5J 2T9 Attn: Robert SCIENCES INC. BELL BELL 800, Box 754 Attn: Leo Racioppo AVISON YOUNG WynfordGhaeli Drive, 3rd Floor 181 Bay Street, Suite. 1800, Box 754 F: 416-863-1515 F:100 416-863-1515 610 Applewood Crescent, Suite 401 39 Cranfield Road 2800 14th Avenue, Unit 13 2T8 Attn: Naji HassanT: 416-673-4015 T: 416-285-5388 Toronto, ON M5H TF: 888-761-3313 ext.

2222 Attn: Laura Mastrandrea Toronto, ON M5J 2T9 Attn: Laura Mastrandrea thalinski@airdberlis.com COMMERCIAL REAL ESTATE Arguson MultiCon Inc ARS Global Emergency Avison Young Toronto, ON M3C 4B4 Vaughan, ON L4K 0E3thalinski@airdberlis.com East York, ON M4B 3H6 Markham, ON L3R 0E4 T: 905-474-9569 F: 416-285-7088 joe.almeida@avisonyoung.com AIRD & BERLIS LLP leo@mediaclassified.ca AVISON Management Commercial RealYOUNG Estate T: 905-302-1565 Attn: Paul Clarkson naji@absi.ca T: 905-302-1565 mail@acegroupgta.ca Attn: Joe Almeida Attn: Tom Halinski 00 BONDI ENERGY CORP BRADA REAL E Attn: Pamela Cooze CONSTRUCTION LTD. Attn: Joe COMMERCIAL Almeida T: (416) 627-3252 100 Wynford Drive, 3rd Floor laura.mastrandrea@bell.ca 100 Wynford Drive, 3rd Floor T: (416) 671-6658 laura.mastrandrea@bell.ca 416-673-4015 Brookfield Place paul@argusonmulticon.ca T: (416) 673-4013 T: 416-865-7767 York Street, Suite 400, Attn: Joe Almeida Attn: Belinda Attn: Toto Babic 18 Toronto, ONT:M3C 4B4Suite 2655 N Sheridan Way, 400,Gilbey 18 York Street, Suite 400 joe.almeida@avisonyoung.com BONDI ENERGY CORP pamelac@arsgem.com Toronto, ON M5H 2T8 31 Densley Toronto, M3C 4B4 181LLP Bay Street, Suite. 1800, Box 754ONAvenue, joe.almeida@avisonyoung.com F: 416-863-1515 Mississauga, ON, L5K 2P8AIRD & BERLIS T:Belinda 416-673-4015 T: 416-300-0042 T: 416-626-6289 BELL AVISON YOUNG Toronto, ON, M6M 2P5 Toronto, ON M5H 2T8LTD. Attn: Gilbey BONDI ENERGY CORP BRADA CONSTRUCTION Toronto, ON M5J 2T9 Attn: Tom Halinski Attn: Laura Mastrandrea thalinski@airdberlis.com COMMERCIAL REAL ESTATE 11 Kelfield Street joe.almeida@avisonyoung.com 25 Advance Road Street belinda@bondicorp.com toto@bradaconstruction.com T: 416-300-0042 Axis Insurance Managers Bell Canada Bondi Energy Corp.

Brookfield Place Attn: BelindaT:Gilbey Attn: Toto Babic 416-865-7767 T: 905-302-1565 Attn: Joe Almeida 18Toronto, York Street, 4002S6 Toronto, ON M9W 5A1 Inc. BROOK RESTORATION ONSuite M8Z 1E4 1903-2300 Yonge Street Attn: Lisa Oliveira Belinda Gilbey 100 Wynford Drive, 3rd Floor Attn: belinda@bondicorp.com . 181 Bay Street, Suite. 1800, Box 754 F: 416-863-1515 laura.mastrandrea@bell.ca ACE PAINTING & DECORATING CO. / CRANFIELD GENERAL CONTRACTING/ V&E CLEANING

T: 416-673-4015 T: 416-626-6289 T: 416-300-0042 Att:Michael Abraham Toronto, ON M5H 2T8 T: (416) 300-0042 Toronto,Toronto, ON M4P T: (905) 466-5790 ON1E4 M3C 4B4 thalinski@airdberlis.com Pauline joe.almeida@avisonyoung.com BROOK RESTORATION BRADA CONSTRUCTION LTD. Grist 100 T: (647) Attn: 985-8815 1903-2300 Yonge Street, 11 Kelfield Street belinda@bondicorp.com lisa.oliveira@bell.ca 25 Advance Road belinda@bondicorp.com toto@bradaconstruction.com Wynford Drive, michael.abraham@ BONDI ENERGY CORP Attn: Pauline Grist BRADA CONSTRUCTIO T: 416-663-7976 Toronto, ON M4P 1E4 Attn: Toto Babic axisinsurance.ca North York, ONM8Z M3C2S6 4B4 Toronto, ON M9W 5A1 Toronto, ON 11 Kelfield Street pauline@brookrestoration.ca Attn: Belinda Gilbey Attn: Toto Babic CANMAR CONTRACTING T: 416-663-7976 T: 416-626-6289 CANADIAN APARTMENT BROOK RESTORATION BONDI ENERGY CORP BRADA CONSTRUCTION LTD. Brown & Beattie Byng Group Cabinets Kitchens CANADIAN APARTMENT Toronto, ON M9W 5A1 T: 416-300-0042The T: to 416-626-6289 LIMITED 11 Kelfield Street Attn: Pauline Grist pauline@brookrestoration.ca Attn: Belinda Gilbey Burford Attn: Toto Babic toto@bradaconstruction.com MAGAZINE Attn: Melanie Attn: Frank Settino Attn: MAGAZINE Hassan Gafri 25 Advance Road 1903-2300 Yonge Street 169 City View Drive belinda@bondicorp.com toto@bradaconstruction.com T:878-6464 416-663-7976 Attn: Mark Lecce 416-300-0042 T: 416-626-6289 Toronto, ON M9W 5A1 (416) T: (905) 737-0111 T: (905) 660-5454 17T: Haas Road enue East, Suite 500 Attn: BryanT: Chong Attn: Bryan Chong 2001 Sheppard 11 KelfieldAvenue Street East, Suite 500

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Toronto, ON M5J 2T9

5400 Yonge Street Suite 525 Toronto ON M2M 4J1

Toronto, ON M8Z 2S6 CANMAR CONTRACTING T: 416-674-8791 Toronto, OntarioONCres., M2J 1115 Westport Toronto, M9W4Z8 5A1 LIMITED Mississauga, F: 416-674-7956 ON L5T 1E8 markl@canmarcontracting.com CARMA CorpAttn: Mark Lecce CANMAR CONTRACTING C.H.A.M.P ENGINEERING Toronto, ON M9W 5B1 CANADIAN APARTMENT Attn: Tory Dolliver T: 416-674-8791 LIMITED T: (705) 878-0711 LIMITED MAGAZINE

Toronto, ON M4P 1E4 511 25Toronto, Advance Road 1903-2300 StreetAvenue, Unit 49 belinda@bondicorp.com ONBlvd, M9WUnit 5B12, 588Yonge Edward melanie@brownbeattie.com Edgeley 416-512-8186 ext. 232 M2J 4Z8 Toronto, ON ON M8Z L4K 2S6 4G4 Toronto,Richmond ON M4P 1E4CANADIAN Hill,T:ON L3Y 6L3 APARTMENT Vaughan, C.H.A.M.P ENGINEERING MAGAZINE bryanc@mediaedge.ca 169 City View Drive

LIMITED Can Mar Contracting Ltd

toto@bradaconstruction.com frank.settino@thebynggroup.com

Attn: Bryan Chong East, Suite17500 CANMAR CONTRACTING Attn:Lecce Frank Lippa Haas Road CANADIAN APARTMENT Mark 35 City View Drive T: 416-512-8186 ext.Attn: 232 Z8 LIMITED T: 416-741-2222 Toronto, ON M9W 3A1 MAGAZINE T: (416) 674-8791 Toronto, ON, M9W 5A5 169 City View Drive F: 416-674-7956 CMHC ONTARIO Attn: Mark Lecce 169 City17View Drive 132 Walsh Road tdolliver@carmacorp.com sales@canmarcontracting.com Haas Road Attn: Bryan Chong 2001 Sheppard Avenuebryanc@mediaedge.ca East,CITREX Suite 500 Lecce Attn: Mark frankl@champeng.com 17 Haas Road, Toronto, ONON, M9WK9V 5B1Attn: 2001 Sheppard Avenue East, Suite 500 Attn: Frank Lippa 17 Haas Road Lindsay 4R3 Bryan Chong T: 416-674-8791 BUSINESS CENTRE markl@canmarcontracting.com Toronto,Toronto, ON 5B1 ON M9W Toronto, ON M9W M9W 3A13A1 T: 416-512-8186 ext. 232 Toronto, Ontario M2J T: 4Z8416-674-8791 Attn: Vladyslava Kapustina F:ext.

416-674-7956 T: 416-512-8186 232 Attn: Toronto, Ontario M2J 4Z8Toronto, ON M9W 50 Ritin Lane, Unit 4 T: 416-741-2222 3A1 bryanc@mediaedge.ca Guy-Anne Duval markl@canmarcontracting.com 100 Sheppard Avenue East, Suite 300 F: 416-674-7956 T: 800-643-6922CitRex Corp.

Concord, ON L4K 4C9 bryanc@mediaedge.ca CMHC 4 T:frankl@champeng.com 613-748-2000 CMHC ONTARIO Toronto, ON M2N 6Z1 Attn: Vladyslava Kapustina Attn: Guy-Anne Duval C: 416-877-9229 CMLS markl@canmarcontracting.com 4C9 CITREX CMHC ONTARIO F: 416-250-3204

BUSINESS CENTRE

T: (416) Attn: 877-9229 CITREX Paula Gasparro info@citrex.ca

T: (416) 250-2731

pauline@brookrestoration.ca hassan.gafri@mfrg.ca

T: 416-512-8186 ext. 232 Toronto, ON M9W 3A1 bryanc@mediaedge.ca

CHAMP Engineering 17 Haas Road Limited C.H.A.M.P ENGINEERING

CANMAR CONTRACTI

Toronto, ON M9W 3A1 LIMITED CITREX

Attn: Frank Lippa LIMITED T: (416) Attn: 805-7970 Attn: Mark Frank LippaLecce Attn: Vladyslava Kapustina frankl@champeng.com T: 416-741-2222

T: 416-674-8791 T: 800-643-6922 frankl@champeng.com F: 416-674-7956 C: 416-877-9229 Financial 18CMLS Yorkinfo@citrex.ca Street, Suite 1500 markl@canmarcontracting.co Attn: Paula Gasparro

Toronto, ON M5J 2T8 T: (647) CMLS 288-9309

BUSINESS gduval@cmhc-schl.gc.ca CENTRE info@citrex.ca gduval@cmhc-schl.gc.ca paula.gasparro@cmls.ca Attn: Vladyslava Kapustina Attn: Vladyslava Attn: Paula Gasparro CMHC ONTARIO T:Kapustina 647-729-8435 100 Sheppard Ave East, Suite Attn: Guy-Anne Duval Attn: Guy-Anne18Duval York Street, 15th Floor, COHEN HIGHLEY LLP CITREX 100 Sheppard Avenue East, Suite 300 CMHC ONTARIO T: 800-643-6922 T: 647-729-8435 100 Sheppard Avenue East, Suite 300 50 Ritin Lane, Unit 4 T: 18 ON York M5J Street,2T8 Suite 1500 800-643-6922 300, Toronto, ON M2N 6Z1 BUSINESS CENTRE Toronto, T: 613-748-2000 F: 416-646-1009 18 York Street, Suite 1500 CMLS Attn: Kristin Ley Toronto, ON M5J 2T8 Toronto, ON M2N 6Z1 C: 416-877-9229 T: 613-748-2000 F: 416-646-1009 Attn: Vladyslava Kapustina Concord, ON L4K 4C9 BUSINESS CENTRE Toronto, ON M5J 2T8 F: 416-250-3204 Toronto, ON M2N 6Z1 Attn: Guy-Anne Duval C: 416-877-9229 paula.gasparro@cmls.ca T:Toronto, 519-672-9330 COHEN HIGHLEY LLP info@citrex.ca Cohen Highley LLP Coinamatic Attn: Canada Inc.Gasparro Colorise DecorON Painting Co. paula.gasparro@cmls.ca Paula M5J 2T8 100 Sheppard Avenue East, Suite 300 T: 800-643-6922 F: 416-250-3204 gduval@cmhc-schl.gc.ca 50 Ritin Lane, Unit 4 COINAMATIC CANADA INC. Attn: Guy-Anne Duval T:Marolahakis 613-748-2000 Attn: Joe Hoffer Attn: Todd Myers Attn: F: Akis 519-672-5960 One London East, Suite 300 info@citrex.ca Attn: Kristin Ley Toronto, ONPlace M2N 6Z1 T:gduval@cmhc-schl.gc.ca 647-729-8435 C: 416-877-9229T: (905) 795-1946 34T: Leading Unit 10 Attn: Don Neufeld255 (416) 466-8017 T: (519) Concord, 672-9330ON L4K 4C9 18 York Street, Suite 1500 T: 613-748-2000 ley@cohenhighley.com F:Road, 416-250-3204 Queens Avenue, 11th Floor T: 519-672-9330 COHEN HIGHLEY LLP info@citrex.ca info@colorise.ca hoffer@cohenhighley.com tmyers@coinamatic.com F: 416-646-1009 Etobicoke, ON M9V 3S9 Toronto, ON M5J COINAMATIC CANADA INC. 1237D C: 403-815-8672 CYNERGY MECHANICAL LTD. gduval@cmhc-schl.gc.ca F: 416-250-3204 London,Woodbine ON N6A 5R8 301 Blvd 2T8 W., Avenue, LTD. Attn: Kristin LeyCYNERGY MECHANICAL F: 519-672-5960 301Matheson Matheson Boulevard West Attn: Don Neufeld 255 Queens Avenue, 11th Flr., 34 Leading Road, Unit 10 paula.gasparro@cmls.ca Attn: Gerald McCann Mississauga, ON L5R 3G3 F: 905-755-8885 East York, ON, M4C 4E5 34 LeadingONRoad, London, N6AUnit 5R810 T: 519-672-9330 gduval@cmhc-schl.gc.ca 50 Ritin Lane, Concord, ON L4K 18 York Street, Suite4C9 1500

Etobicoke, ON M9V 3S9 COHEN HIGHLEY LLPAttn: Gerald McCann 301Mississauga, ley@cohenhighley.com ON L5R 3G3 C: 403-815-8672 e, 11th Floor Matheson Boulevard West COINAMATIC CANADA INC. One London Place ON M9V 3S9 F: 519-672-5960 Etobicoke, dneufeld@coinamatic.com Cynergy Mechanical Ltd. Dajica Cabinetry T: 416-749-2200 F: 905-755-8885 COHEN HIGHLEY LLP Attn: Kristin Ley ley@cohenhighley.com Mississauga, ON L5R 3G3 5R8 255 Queens Avenue, 11th Floor Attn: Gerald McCann Attn: James Harvey dneufeld@coinamatic.com Attn: Don Neufeld London, ON N6A 5R8 T: 519-672-9330

F: 877-749-2200

Attn: Kristin Ley

T: 416-749-2200

DeltaDELTA Elevator Co. Ltd.CO. LTD. F: 877-749-2200 ELEVATOR

COINAMATIC CANADA 34 Leading Road, Unit 10 Etobicoke, ON M9V 3S9

Attn: Jeff Righton gmccann@cynergymechanical.ca Attn: Jeff Righton T: (905) 828-4423 Attn: Don Neufeld T: 905-828-4423 jrighton@delta-elevator.com

947 Verbena Road, C: 403-815-8672 CYNERGY MECHANICAL 947 Verbena Road LTD. F:COINAMATIC 519-672-5960 CANADA INC. 301Leading Matheson Boulevard West Mississauga, ON L5T 1T5 C: 403-815-8672 F: 519-745-7587 34 Road, Unit 10 Mississauga, ONBoulevard L5T 1T5 West F: 519-672-5960 F: 905-755-8885 301 Matheson Attn: Don Neufeld Attn: Gerald McCann DIVERSO ENERGY DELTA ELEVATOR CO. LTD. One London Place DIVERSO ENERGY DELTA ELEVATOR CO. LTD. DULUX PAINTS F: 905-755-8885 ley@cohenhighley.com Mississauga, ON L5R 3G3 jrighton@delta-elevator.com h Floor ON M9V 3S9 ley@cohenhighley.com Attn: Jon Mesquita Attn: Jeff Righton C: 403-815-8672 dneufeld@coinamatic.com 255 Queens Avenue, 11th Etobicoke, Floor T:Ltd 416-749-2200 Attn: Jon MesquitaMississauga, ON L5R 3G3 Attn: Mark Doyle Attn: Jeff Righton dneufeld@coinamatic.com Dulux PaintsPPG Edge Group Efficiency Engineering ard West T: 226-751-3790 T: 905-828-4423London, T: 416-768-4110 DULUXONPAINTS 947 Verbena Road F: 905-755-8885 Crescent N6A 5R8 366 8200 Keele Street 226-751-3790 T: 905-828-4423 877-749-2200 Inc. Keele Attn: Donny Goettler Attn: Frank T: DiF: Giacomi 366Westpark Westpark Crescent 8200 Street jon@diversoenergy.com F: 519-745-7587 doyle@ppg.com 3G3Mississauga, ON L5T 1T5 Waterloo, ON N2T 3A2 Attn: Mark Doyle Concord, ON L4K 2A5 Attn: Lauri Alty T: (416) 557-8386 T: (905) 850-2332 jon@diversoenergy.com F: 519-745-7587 gmccann@cynergymechanical.ca jrighton@delta-elevator.com L5T 1T5 8200 Keeledneufeld@coinamatic.com Waterloo, ON N2T 3A2 Concord, ON GROUP L4K 2A5 LTD EDGE Street, 34 Leading Road, Unit 10, Etobicoke, ON M9V 3S9

T: (416) 749-2200 T: (647) 234-9400 41 Bayview Drive, gmccann@cynergymechanical.ca T: 519-672-9330jimh@dajica.ca gmccann@cynergymechanical.ca Barrie, ON, L4N 8Y2

T: 416-768-4110 goettler@ppg.com jrighton@delta-elevator.com LTD. doyle@ppg.com Concord, ONDELTA L4K 2A5ELEVATOR CO.

8200 KeeleONStreet Concord, L4K 2A5

frank@edgegroupltd.com

225 Pinebush Road, Suite 202, DELTA ELEVATOR CO. LTD. DIVERSO ENERGY Cambridge, ON N1T 1B9

14 Meteor Drive, Etobicoke, ON, M9W 1A4

T: (519) 624-9965 lalty@efficiencyengineering.com Attn: Frank Di Giacomi

DIVERSO ENERGY

T: 905-850-2332 ext. 102 Attn: JonGAS Mesquita Attn: Jeff Righton Attn: Jon Mesquita Attn: Jeff Righton EDGEEgis GROUP LTD EFFICIENCYGas ENGINEERING ENBRIDGE INC. 155 Regina Road #4 Enbridge Inc. Entrata Inc. T: 226-751-3790 T: 905-828-4423Operating Attn: Frank Di Giacomi ENERGY Attn: Lauri Altyas Attn: George Hantzis 947Devine Verbena Road 366 Westpark Crescent DULUX PAINTS T: 226-751-3790 T:DIVERSO 905-828-4423 Enbridge Attn: Greg Attn: Shannon Hylton Vaughan, ON L4L 8L9 366 Westpark Crescent 8200 Keele Street T: 905-850-2332 ext. 102 T: 519-624-9965 T: 416-758-4762 jon@diversoenergy.com Distribution 500 Consumers Road F: 519-745-7587Gas GROUP LTDMississauga, EFFICIENCY ENGINEERING T: (905) 856-5200 ON L5T 1T5202 - 225 Pinebush Road Attn:EDGE Jon Mesquita Waterloo, ON N2T 3A2 T: (647) 995-7647 Attn: Mark Doyle jon@diversoenergy.com P.O. Box 650 T5 155 Regina lalty@efficiencyengineering.com Waterloo, N2T 3A2 george.hantzis@enbridge.com Road #4 F: 519-745-7587 Cambridge, ONON N1T 1B9 greg.devine@egis-group.com Attn: Cait Ryan North York, ON M2J 1P8 Concord, ON L4K 2A5 6240 Highway 7,Attn: SuiteFrank 200 Di Giacomi shylton@entrata.com jrighton@delta-elevator.comAttn: Lauri Alty ENBRIDGE GAS INC. Scarborough T: ON 226-751-3790 ON M1K 5E3 T: 416-768-4110 2425 Matheson Blvd. E., Unit 925, ON L4L 8L9jrighton@delta-elevator.com L4H 0R2 t Vaughan,Woodbridge, T: (416) 595-4451 8200 Keele Street EN-PRO Road T: 905-850-2332 ext. 102Attn: George Hantzis 202 - 225 Pinebush Road cait.ryan@enbridge.com T:doyle@ppg.com 519-624-9965 Mississauga, ON, L4W 5K4 500 Consumers jon@diversoenergy.com 2 Concord, ON L4K 2A5 Attn: Luke Slater1P8 T: 416-758-4762 500 Consumers Road lalty@efficiencyengineering.com #4 Cambridge, ON N1T 1B9 North ONNATIONAL M2J ESW Building Services Firetronics 2000 Inc. FirstYork, National FIRETRONICS 2000 INC. EN-PRO FIRST T: 416-587-9420 174 Simcoe Street North Inc. george.hantzis@enbridge.com Financial LP North York, ON M2J 1P8 Attn: Luke Attn: DavidMorris Morris EDGE GROUP LTD EFFICIENCY 8L9 Attn: David Slater FINANCIAL CORP.ENGINEERIN Oshawa, ON L1G 4S9 Attn: Martin Wladyka Attn: lslater@en-pro.com Maria Broekhof T: (905) 470-8305 550 Alden Road Unit 110 T: 905-470-7723 Attn: Frank Di Giacomi EDGE GROUP LTD Attn: Lauri Alty Attn: Aaron Cameron EFFICIENCY ENGINEERING T: 416-587-9420 550 Alden Road, Unit 110, 100 University Avenue 174 Simcoe Street North 5250 Solar Drive, Unit 31, davidmorris@firetronics.ca T: (647) 920-7563 T: (416) 593-2913 Markham, ON ON L3R L3R 6A8T: 6A8 Markham, YorkNorth Street, 1900, T: 416-597-7681 Tower,Suite SuiteRoad 700 Oshawa,Mississauga, ON L1G 4S9 Attn: ON L4W 5M8 905-850-2332davidmorris@firetronics.ca ext. 102 Attn: Lauri Alty16 T: 519-624-9965 info@eswbuildingservicesinc.com 202 225 Pinebush Frank Dilslater@en-pro.com Giacomi maria.broekhof@firstnational.ca Toronto, ON M5J 0E61V6 F: 416-593-1900 Toronto, ON M5J EFFICIENCY ENBRIDGE GAS INC. FIRETRONICS 2000 INC. lalty@efficiencyengineering.c EN-PRO ENGINEERING 155 Regina Road #4 202 - 225 Pinebush Road Cambridge, ON N1T 1B9 T: 905-850-2332 ext. 102 FIRST T: 519-624-9965 aaron.cameron@firstnational.ca 500 Consumers Road NATIONAL Attn: Lauri Alty Attn: George Hantzis Flynn Group OfON L4L 8L9 Greater Toronto Hallmark Housekeeping Attn: David Morris Vaughan, Attn: Luke Slater lalty@efficiencyengineering.com FINANCIAL CORP.

Cambridge, ON N1T110 1B9 Companies 550 Consumers Alden Road Unit T: 519-624-9965 T: 416-587-9420 Attn: Suzanne ad Road North 100 University Cameron 500 Mooney Avenue FIRSTONSITEAttn: Aaron Markham, 6A8 lslater@en-pro.com T: (416) 4S9 B9 North York,ON ONL3R M2J103 1P8 T:605-0412 416-597-7681 Smith NorthNorthwest Tower,lalty@efficiencyengineering.com Suite 700 Attn: Craig 6435 Drive, 20 Upjohn Rd, Suite EN-PRO suzanne.mooney@

Mississauga, ON210 L4V 1K2 T: 877-778-6731 F: 416-593-1900 110 Matheson BlvdON W, Suite 25 Mobile Drive Toronto, ON, M3B 2V9 Toronto, M5J 1V6 flynncompanies.com Attn: Luke Slater craig.smith@firstonsite.ca theo@grebiangroup.com Toronto, ON L5R 4G7 North York, ON M4A 1H5 aaron.cameron@firstnational.ca

52

EN-PRO Attn: Luke Slater2000 INC. Oshawa, ON L1G 4S9 FIRETRONICS

174EDITION Simcoe Street FAIR EXCHANGE | SUMMER 2024North

North York, ON M2J 1P8 Services

FIRSTONSITE 100 University Avenue Att:Jarrett Rose GOTTARENT.COM Attn: Craig Smith Attn: Daryl Chong davidmorris@firetronics.ca george.hantzis@enbridge.com 2150 Islington Ave Suite 200 T: (416) 748-0330 North Tower, Suite Attn: Martina700 Gezic Attn: Theo Petridis T: 877-778-6731 110 Matheson Blvd W, Suite 210 sales@ FIRETRONICS 2000 INC. T: (416) 385-3435 Toronto ON M9P 3V4 T:ON 888-440-2099 T: 416-333-3329 M5J 1V6 craig.smith@firstonsite.ca Toronto,211 ONPritchard L5R 4G7Rd. Unit #4 Toronto, dchong@gtaaonline.com hallmarkhousekeeping.com Apartment Association T:T:905-470-7723 416-758-4762 (GTAA) GREBIAN GROUP INC.

T: 416-587-9420 lslater@en-pro.com

Hamilton, ON L8J 0G5

FIRETRONICS5502000 Alden INC. Road Unit 110 Markham, Attn: David Morris ON L3R 6A8 FIRST NATIONAL

Attn: David Morris mgezic@gottarent.com

T: 905-470-7723 davidmorris@firetronics.ca

70 Carson Street, Etobicoke, ON M8W 4Z6

20 Eglinton Ave West, Suite 1200, Toronto, ON M4R 1K8

HD Supply Canada Inc.

The Home Depot

Attn: Andrea Hullah T: (416) 677-3082 andrea.hullah@hdsupply.com

Attn: Michael Lirangi Attn: Ron Boyko T: (416) 571-8940 T: (905) 624-8668 michael_lirangi@homedepot.com 5080 Commerce Blvd Unit B1 sales@icsfacilityservices.ca Mississuaga Ontario L4W 4P2

900 - 1 Concorde Gate, Toronto, ON M3C 4H9

Informa Canada

IRestify Inc.

Attn: Sherida Sessa T: (646) 740-1656 sherida.sessa@informa.com

Attn: Charlotte Gummesson T: (855) 964-7378 charlotte@irestify.com

18 King St E, Suite 1400, Toronto, ON, M5C 1C4

JTS Mechanical Systems Inc Attn: Josh Freiburger 5061 Wellington County Rd 32 T: (519) 635-0022 josh@jtsmechanical.ca Guelph, ON N1H 6J4

40 Belvia Road Etobicoke, ON M8W 3R3

Attn: Lionel Romain (416) 934-2040 lromain@kijiji.ca

1 York St Suite 1010 Toronto ON M5J 0B6

Leading Edge Building Engineers

Attn: Yaz Yadegari T: (416) 917-8464 yaz@kingsgaterestoration. com

Attn: Anthony La Torre T: (289) 404-7333 anthony@lebengineers.com

350 Creditstone Road, Unit 201, Vaughan, ON L4K 3Z2

Mediaedge Communications 8133 Warden Ave, Suite 601, Markham, ON L6G 1B3

14 Ronson Drive, Toronto, ON M9W 1B2

91 Pippin Road, Concord, ON L4K 4J9

45 Red Maple Rd Richmond Hill ON L4B 4M6

Norstar Windows And Doors Ltd.

Attn: Carlos Lopes T: (416) 990-4412 carlos@multitech2000.com

Attn: John Vacca T: (905) 643-9333 jvacca@norstarwindows.com

400 McNeilly Rd Stoney Creek ON L8E 5E3

Nusite Contractors

24 Rivalda Road, Toronto, ON M9M 2M3

Parity 201-462 Wellington St., West, Toronto, ON M5V 1E3

343 Preston Street Unit 220 Ottawa, ON K1S 1N4

Attn: Priya Shankar T: (416) 557-8871 priya.shankar@paritygo.com

2233 Argentia Rd, Suite 100 Mississauga, ON, L5N 2X7

Precise ParkLink Inc

Attn: David Morley T: (613) 244-4323 david.morley@pomerleau.ca

Attn: Adamo Donatucci T: (416) 398-4052 adonatucci@precisebi.com

100 Floral Parkway, Toronto, ON M6L 2C5

Registon Building Restoration LTD 1520 Trinity Drive, Unit 16 Mississauga, ON L5T 1N9

2 Lansing Sq Toronto, ON M2J 4P8

Restorex Contracting Ltd.

22 Bramwin Court, Unit B, Brampton, ON L6T 5G2

Attn: David Petrina T: (905) 669-2835 david@restorex.ca

18 King Street East, Suite 1400, Toronto, ON, M5C 1C4

Rogers Communications Canada Inc. 855 York Mills Road, Toronto, ON M5J 1S3

Attn: Greg Stokes T: (416) 446-6500 greg.stokes@rci.rogers.com

2816 Bristol Circle, Oakville, ON L6H 5S7

922 The East Mall Suite 200 Toronto, ON M9B 6K1

Metro Compactor Service Attn: Anannya Biswas T: (416) 743-8484 abiswas@metrocompactor.com

Attn: Michelle Oliver T: (416) 528-2170 michelle.oliver@moen.com

Attn: Joseph Visconti T: (416) 244-6161 jvisconti@novi-eng.ca

PAC Building Group Attn: David Petrozza T: (888) 684-1524 david@pacbuildinggroup.com

Places4Students.com 94 Church Street, St. Catherines, ON L2R 3C8

Attn: Laurie Snure T: (866) 766-0767 laurie@places4students.com

Quality Allied Elevator 80 Citizen Court, Unit 11, Markham, ON L6G 1A7

Attn: Philip Staite T: (905) 305-0195 pstaite@qaelevator.ca

Reliance Home Comfort

Rentsync

Attn: Tina Kalogeropoulos 4-271B Merritt Street, T: (416) 490-5989 tkalogeropoulos@reliancecomfort.com St. Catherines, ON L2T 1K1

Attn: Jason Leonard T: (905) 397-5088 jason@rentsync.com

Rhenti

RJC Engineers

Attn: Tomas Ronis T: (416) 886-3439 tomas@rhenti.com

Attn: Philip Sarvinis T: (416) 977-5335 psarvinis@rjc.ca

100 University Ave, North Tower, Suite 400, Toronto, ON M5J 1V6

S.A.B Building Restoration 34 Leading Rd, Unit 14 Toronto, ON, M9V 3S9

Attn: Anthony Taylor T: (416) 771-9483 anthony@lincolngroup.ca

NoVi Engineering Ltd.

Paul Davis Restoration Inc. Attn: Stephanie Carmichael T: (416) 704-1734 stephanie.carmichael@ pauldavis.com

Attn: Steven Gross T: (416) 577-6320 sgross@kingsettcapital.com

Moen

Attn: Alexander Christie T: (416) 523-3686 alexander@omegamaintenance.ca 7500 Martin Grove, Unit #6, Vaughan, ON L4L 8S9

Pomerleau

Attn: Jay Sandhu T: (437) 922-4444 jay@registon.ca

2001 Albion Road, Unit 22, Etobicoke, ON M9W 6V6

Omega Superior Maintenance Inc. 31 Densley Ave., Toronto, ON M6M 2P5

Att:Jennifer Sparfel T: (647) 998-7712 jsparfel@jdimi.com

Lincoln Construction Group

Midnorthern Appliance

Multitech Contracting 2000 Inc.

Attn: David Steinberg T: (416) 891-8195 dave@nusitegroup.com

40 King St. West, Suite 3700, Toronto, ON M5H 3Y2

Attn: Craig Thornton T: (416) 649-1900 Craig.Thornton@metergysolutions.com 145 Heartlake Road, Brampton, ON L6W 3K3

Attn: Michael Gnat (416) 635-4835 mgnat@midnorthern.com

Jones DesLauriers Insurance Management Inc.

KingSett Capital

Metergy Solutions Inc.

Metro Jet Wash Corporation Attn: Brian DeCarli T: (416) 741-3999 brian@metrojetwash.ca

2375 Skymark Avenue Mississauga ON L4W 4Y6

Kijiji

Kingsgate Restoration Inc.

2001 Sheppard Ave., E., Suite 500, Attn: Kevin Brown North York, ON M2J 0A1 T: (416) 512-8186 kevinb@mediaedge.ca

ICS Facility Services

Attn: Mosammat Jabunnesa T: (647) 863-6677 jebbie@sabrestoration.com

Seasons Colours Limited 11 Progress Ave., Unit# 2, Scarborough, ON M1P 4S7

Attn: Klaudian Shehu T: (647) 285-2840 info@seasonscolours.ca

THE VOICE OF THE FEDERATION OF RENTAL-HOUSING PROVIDERS OF ONTARIO

53

2024 Corporate Members

2024 Associate Members

418 North Service Rd E Unit 200 Oakville ON L6H 5R2

Sherwin-Williams Co.

Sky Contracting Inc.

Attn: Ben Strong T: (647) 457-8618 benjamin.p.strong@sherwin.com

Attn: Berat Bajrami T: (905) 820-5500 beratb@skyinc.ca

100 Courtland Avenue, Concord, ON L4K 3T6

813 Longpre St Sherbrooke, QC, J1G 5B8

14 Meteor Drive Etobicoke, ON M9W 1A4

Attn: Maria Mascall T: (905) 660-2282 Maria@SparkleSolutions.ca

Stephenson Engineering Limited 2235 Sheppard Ave E Suite 1100 Toronto ON M2J 5B5

Trigrand Inc

Attn: Ron Buffa T: (905) 663-3334 rbuffa@torquebuilders.com

Attn: Artur Derraj T: (416) 712-8517 artur@trigrand.com

72 Corstate Ave., Vaughan, ON L4K 4X2

Unilux CRFC Corporation

Westland MyGroup

Attn: Tania Stalteri T: (800) 475-0776 info@trusealinjection.com

Attn: Rezarta Dine T: (888) 627-6727 rezarta@uniluxcrfc.com

Attn: Victoria Thornbury T: (844) 999-7687 vthornbury@ westlandmygroup.ca

3055 Lenworth Drive, Unit 2, Mississauga, ON L4X 2G3

PO Box 418 RPO Steeles W North York ON M3J 0J3

Yuhu by HappyCo

ZGemi Inc

Attn: Michael Raab (416) 992-9038 mike.raab@happy.co

Attn: Yusuf Yenilmez T: (905) 454-0111 yusuf@zgemi.com

• Warrior Digital

CONSULTING, TRAINING & ASSESSMENTS

240 Richmond Street West, Toronto, ON M5V 1V6

• Synergy Partners • Wynspec Engineering

FINANCIAL • Canadian Mortgage Capital Corporation • Peoples Trust Company

FIRE SAFETY • Accurate Fire Protection And Security • Trace Electric

• DBS • ECNG Energy L.P. • Elexicon Group Inc. • EVSTART Inc • Metrosphere Light Corp • Nerva Energy • Novitherm Canada Inc.

ENGINEERING

INTERIOR BUILDING/ RENOVATIONS

LEGAL

100 Wilkinson Rd., Units 16-17 Brampton, ON, L6T 4Y9

REAL ESTATE/LEASING PROFESSIONALS

SOFTWARE

• Dharsee Professional Corp • Levitt Di Lella Duggan & Chaplick LLP

• Bonnie Hoy & Associates

• Lutendi Systems Inc

• Sheryl Erenberg & Associates

• CBRE Limited • EPIC Investment Services LP

• Spar Property Paralegal Professional Corporation

• JDN Property Management • Rentals.ca

• Altus Group Ltd. • Veritas Valuation Inc

• Conterra Restoration Ltd.

• Gatemaster Inc.

• First OnSite Property Restoration

• Rent Check Credit Bureau

PAINTING • Swift Painters

• Learmont Roofing Ltd.

• Altona Renovation Ltd.

PEST CONTROL

• Laumar Design Limited • Modern Pro Contracting Inc.

• Mann Engineering

• Neutral Contracting Group

• Pretium Engineering Inc

• Quick and Bright Cleaning Services

FAIR EXCHANGE | SUMMER EDITION 2024

SUPPLIES

RETROFIT, RESTORATION & CONSTRUCTION

• All Professional Trades Services Inc.

• Innovate Waste Solutions Corp

• Property Vista

MARKET ANALYSIS & RESEARCH

• SVN Rock Advisors, Inc.

• Forest Contractors Ltd.

• Ecobc

• Payquad Solutions

• Skyview Realty Ltd.

• Pascoal Painting & Decorating Inc.

• Beautiful Floors & Janitorial

• BuildingLink

• Zarnett Law Professional Corporation

• Absolute Ventilation Inc.

• ABG Engineering Inc.

54

Attn: Dave Pusateri T: (905) 599-2547 dave@xcelconstruction.ca

255 Carrier Drive, 2nd Flr., Etobicoke, ON M9W 5Y8

Attn: Peter Altobelli T: (905) 671-0315 peter.altobelli@yardi.com

• WSP Canada Inc.

• Certified Building Systems

Attn: Peter Mills T: (416) 709-0079 pmills@wysemeter.com

Xcel Construction Limited

Yardi Canada Ltd.

• Rental Housing Business (RHB) Magazine

ENERGY SERVICES

3390 South Service Rd Suite 201 Burlington ON L7N 3J5

Wyse Meter Solutions Inc.

• Sense Engineering Ltd.

• Taeus Group Inc

2300 Yonge St, Suite 1600 North York, ON, M4P 1E4

TruSeal Injection Inc.

ADVERTISING & PUBLISHING SERVICES

• Performance Solutions Network Corp.

Attn:Maricon Torres T: (416) 662-5382 maricon@secci.ca

284 Richmond St E Toronto ON M5A1P4

Torque

179 Henry Bessemer Bois-Des-Filion, QC, J6Z 4S9

• Municipal Property Assessment Corp.

Suite Excel Collections Inc.

Attn: Norris Satov T: (416) 435-0111 nsatov@demtroys.com

Attn: Jonathan Carriere T: (888) 777-9778 jcarriere@wifiplex.ca

• Ignis Building Solutions

Attn: Mohsen Mansouri T: (416) 635-9970 mohsen.mansouri@ salasobrien.com

Attn: Safiyyah Alibhai T: (905) 475-0707 safiyyah@solidgc.ca

Technologie Demtroys Inc.

Wifiplex

5925 Airport Road, Suite 605, Mississauga, ON L4V 1W1

66 Leek Crescent, Richmond Hill, ON L4B 1H1

474 Iroquois Shore Rd Oakville ON L6H 2Y7

Sparkle SolutIons

Solid General Contractors Inc.

• HomePro Pest Control • Orkin Canada • Pest Control Plus Inc.

• Index Construction Inc. • Maxim Group General Contracting • New-Can Group Inc. • Roma Building Restoration • ServiceMaster Restore of Mississauga

• H & S Building Suplies Ltd.

TENANT VERIFICATION/ INSPECTIONS • Canadian Tenant Inspection Services Ltd.

WATER MANAGEMENT • LEaC Shield Ltd • Water Matrix Inc • Watershed Technologies Inc. • Watts Water Technologies (The Dictation Group)

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