PSI May 2024

EDITOR

Andy Clutton

Tel: 020 8295 8308

E: aclutton@westernbusiness.media

Twitter: @SecurityDrum

DESIGN & PRODUCTION

Matt Jarvis

Tel: 020 8295 8300

E: mjarvis@westernbusiness.media

Alex Romer

E: aromer@westernbusiness.media

ADVERTISEMENT DIRECTOR

David Lewis

Tel: 020 8295 8309

E: dlewis@westernbusiness.media

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Paul Amura

Tel: 020 8295 8307

E: pamura@westernbusiness.media

ADMINISTRATION

Tracey Cole Tel: 020 8295 8306

E: tcole@westernbusiness.media

CONSULTANT

Mark Quittenton

DIRECTORS

Mark Sennett, Keith Gabriel, Danny Kosifou

Security-based editorial contributions to PSI are welcomed, and the Editor reserves the right to alter or abridge text prior to publication.

of the publishers.

5 Editorial

The latest big thing in the sector is AI, in fact it’s the big thing in just about every sector except roofing or plastering, and this is now beginning to go the way of the “as standard” services seen in motoring

6 Industry news

News and events from the security and fire sectors

11 Appointments

Movers and shakers within the security industry this month

PRODUCT TESTING

12 System Q - VoiceOFF Vox400

The alarm activated audio message player is put through its paces by an independent reviewer

14 Security on social media

Highlights from the PSI Instagram feed this month. Are you on there?

18 Editor’s Choice

The pick of the latest security products with information from the manufacturers plus handy QR codes

21 Bringing AI searches to all

How can software alongside technology hardware improve the efficiency of your customers’ surveillance searches without any additional cost?

25 PSI Premier Awards 2024

Read about this year’s finalists here and then head to the PSI website to cast your votes. Then be sure to join us (and Steve Davis) for the Awards Dinner

35 Meet the NSI installer

We chat to Robert Moore of DMIntegrated about life in the security sector

37 What pushes your buttons?

This month the PSI Panel discusses the most annoying aspects of the industry, revealing their pet hates. It’s good to let off steam….

39

Security in action

Some recent successful security upgrades highlighted

42 Trends uncovered

HID has announced its 2024 State of the Security Industry Report, which gathered responses from 2,600 partners, end users, and security and IT personnel worldwide

46 Product Focus – Intercoms

An overview of some of the most recent launches for video entry access control

48 The PSI Directory

is a leading trade-only distributor of CCTV, fire, intruder and access control products to the UK security market. Famous for the Concept Pro range. Read more on page 16

QR CODES

For ease of access, some of the items in PSi carry QR codes. Simply scan with your phone to visit relevant websites.

Third party panel integration

Dual radio version

Remote management

STANDARD ISSUE

At the time of going to press, the industry was gearing up for 2024’s The Security Event at the NEC in Birmingham. While many exhibitors and seminars will cover a range of subjects there is one innovation that is bound to have a high profile

If you’ve ever watched a car advert on the telly you will be familiar with the phrase “fitted as standard”. It refers to those little extras that the manufacturers would have you think should come at a premium, but due to the healthy competition in the market they’ve had to bundle them in. For example, in years gone by air conditioning would have elicited an “ooh it’s got AC” comment and it’s the same with power steering, Bluetooth connectivity and other “luxuries” but today, the manufacturers fit it all across the range. Try saying, “no thanks I don’t want automatic lights” and see the sales assistant’s jaw drop. Essentially everything that was a breakthrough at the time becomes something that must be included as a basic because it is an expected norm of the product.

As in the way of many software-led developments, the latest upgrades of the system are starting to include AI. If you are a user of a program such as Photoshop you’ll have noticed that AI is a recently added function of the software and has replaced manual tasks, making it much simpler to remove a logo on a photo that you specifically requested a PR company to not add in the first place but they did anyway, for example.

We’ve seen the same in the security sector with analytics like motion sensing now coming packaged as standard, embedded into the camera whether you specified it or not. In the early days of analytics, such wizardry was the stuff of countless articles in this tome whereas today they are like the woofers and tweeters of the Not The Nine O’Clock News sketch about record players, you’ve got them whether you want them or not grandad.

So, the latest big thing in the sector is AI, in fact it’s the big thing in just about every sector except roofing or plastering, and this is now beginning to go the way of the “as standard” services as explained in the interview article this month. Manufacturers now include AI capabilities for free in their portfolios and it is not only bringing installers and their customers huge improvements in efficiency, but also helping to bring the whole idea of AI and its benefits to a wider audience, much more quickly.

TSE 2024 will see more AI-based tech than ever before, meaning it does appear that the time of AI being adopted by our industry is here. So, it’s over to you to get your customers to start using the new “as standard” options.

Andy Clutton EDITOR

Voted PSI Distributor of the Year 12 times

The UK’s #1 Fire and Security Distributor...

INDUSTRY NEWS

Resideo announces Snap One acquisition

RESIDEO TECHNOLOGIES has acquired Snap One which will be integrated into Resideo’s ADI Global Distribution business. The transaction will combine ADI’s position in security products distribution and Snap One’s complementary capabilities in the smart living market and Control4 technology

platforms, which is expected to drive increased value for integrators and financial returns. Together, ADI and Snap One, with a UK office in York, will provide integrators an increased selection of both third-party products and proprietary offerings through an extensive physical branch footprint.

Jay Geldmacher, Resideo

Mayflex wins sales award for Avigilon and Pelco

MAYFLEX HAS been awarded the award for Highest Overall Sales – UK & Europe at the Motorola conference in The Netherlands. The distributor achieved the highest sales for Avigilon Unity, Avigilon Alta Video and Access and Pelco throughout all their partners in the UK and Europe.

Ross McLetchie, Mayflex Sales Director commented: “We are delighted to receive the award, it highlights the hard work and focus that we

have on the Motorola brands. We have been distributing Avigilon since 2010 and our teams of external and internal security specialists have extensive knowledge and experience, several of which are fully trained Avigilon System Design Experts, which is critical to ensuring that our customers get the right level of support and advice.

“We are starting to see a shift in the interest and sales towards the cloud-

president and chief executive officer commented: “ADI and Snap One are highly complementary businesses and together will meaningfully enhance our strategic and operational capabilities. We are excited about the enhanced value proposition through increased product breadth, local availability, support services and broad market expertise, as well as the future opportunities this creates for integrators serving residential and commercial markets.”

John Heyman, chief executive officer of Snap One said: “This is the right next step to capture new opportunities to bring our solutions to market. The future of smart living is here. Demand for connected technology products continues to grow, and Resideo is the right owner to drive our expansion.”

FSM Awards 2024 shortlist is revealed

This year’s awards received a record 329 entries and the winners will be decided by a panel of independent industry experts. The FSM Awards 2024 will take place on 12 June 2024 at the Coventry Building Society Arena and have BAFE as headline sponsor.

See the full listing and link for tickets here:

50% of tickets to this year’s Awards, which are being hosted by comedian Jason Manford, have already been sold in advance. Those wanting to attend the FSM Awards will need to act fast before they sell out. Tickets costs £199+VAT each or £1,800+VAT for a table of 10.

based Avigilon Alta video (previously AVA) and access products (previously Openpath), which is

exciting to see and opens up numerous features and benefits for our partners and in turn their customers.”

Chris Anderson, Motorola Channel Account Manager Distribution – UK & Ireland, Ross McLetchie Mayflex Sales Director and Dean Brazenall Senior Director –EMEA, APAC, LATAM – Motorola Solutions, Video Security & Access Control, Distribution and A&E

TOA announces EMEA management changes

THE MANAGEMENT team at the TOA EMEA region has introduced some changes. The current leadership, consisting of Daisuke Imagawa and Kosuke Tanaka, will be complemented by Stéphane Charles and Volker Scheid for TOA Electronics Europe and Lauren Sher and Yuichiro Honjo for TOA Electronics Southern Africa. Ian Bridgewater was appointed managing director of TOA Corporation (UK) as of January 1st, 2024.

Daisuke Imagawa, current managing director of the TOA

Detectortesters is the latest Euralarm member

FOLLOWING A decision of the Board, Euralarm has welcomed Detectortesters as its newest member. The company will become a member of the Euralarm Fire Section and Services Section.

Detectortesters has a product portfolio that consists of the Solo, Testifire, Scorpion and SmokeSabre ranges, all of which ensure compliant

Electronics Europe in Europe, Africa and the Middle East since 2022, welcomes the additions: “With Stéphane Charles and Volker Scheid, we are enhancing our leadership team with experienced industry professionals. Together we will continue to expand our business, optimise our processes, and continue to develop our product line in a sustainable and innovative manner. The focus remains on our long-standing customer relationships and our service standards.”

functional testing can be achieved using solutions which are approved by all the leading detector manufacturers.

Being a member of Euralarm will enable the company to gain expertise on standardisation and have

In the UK, Ian Bridgewater, who has been with TOA since 1990, was appointed managing director in January 2024

its voice heard in Brussels and it can support and direct standardisation and legislative processes.

The Fire section monitors and analyses the developments and reviews what the impact of technologies can be. This helps facilitate a better understand of the topics and their impact but also acts as a guidance on prioritising Euralarm’s actions and its work regarding standardisation and certification.

Ranger Fire and Security acquires Synchro

RANGER FIRE and Security has announced the acquisition of Syncro Group.

Based in the Northwest but with national coverage, Syncro has a focus on fire detection, extinguishers and security alarm services, boasting a

wealth of experience equating to more than 100 years in the fire and security industry.

Syncro was founded by Gerry Bates and Paul Fallon, who will both join the senior leadership team at Ranger Fire and Security as

managing directors and will be fundamental to the Group’s growth over the coming years.

The announcement follows the launch of Ranger Fire and Security and the initial two acquisitions of Amerex Fire International and Ignis Fire Protection, with further acquisitions planned.

Mark Bridges, CEO of Ranger Fire and Security, said: “We are excited to welcome Syncro to the growing Ranger team. Syncro will form a key part of Ranger’s service proposition and will enhance the Group’s extinguishers,

and is responsible for the direction of the business together with Daisuke Imagawa (director) and Kosuke Tanaka (director).

Mul-T-Lock has launched its “Ladies Who Locksmith” campaign, aimed at raising awareness of and celebrating women in the locksmithing industry and breaking down barriers in traditionally maledominated professions.

Texecom has signed a new agreement for Videcon to distribute its range of security products in the United Kingdom. David Mountfield, Chief Revenue Officer at Texecom said “Partnering with Videcon provides professional security installers across the United Kingdom with the best of both worlds.”

detection and security services.”

Paul Fallon, Managing Director at Syncro Group, said: “Our strategy aligns perfectly with Mark and the Ranger Group in wanting to continue our growth and partnering with other Ranger companies and cementing our national presence within fire detection, extinguishers and security services.”

The TOA EMEA management team

Paul Fallon and Gerry Bates of Synchro with Mark Bridges and Ian Teader of Ranger Fire and Security

Facial recognition code of practice is released

THE FIRST British Standard code of practice focusing on the ethical use and deployment of facial recognition technology (FRT), developed on recommendations by the British Security Industry Association (BSIA), has been released by the British Standards Institute (BSI).

The code of practice, Facial recognition technology –Ethical use and deployment in video surveillance-based systems – Code of practice (BS 9347:2024) – has been developed by the BSI to allay concerns by helping organisations build public trust with its proliferation prompting concerns about safe and ethical use. The BSIA’s work began in 2020 with the setting up of a special interest group dedicated to the issue, publishing the ethical and legal guide on facial recognition.

The standard will now allow the legal and ethical usage of this technology advancement in improving the safety and security of people, property and places. Addressing the ethical challenges faced by those using the AI technology, its foundation is based on six overarching principles of ‘trustworthiness’, namely governance and accountability, human agency and oversight, privacy and data governance, technical robustness and safety, transparency and explainability, diversity, nondiscrimination, and fairness. The origin of the principles of trustworthiness come from the Organisation for Economic Co-operation and Development (OECD), EU, and alignment with UK AI Regulatory principles.

The standard is applicable

to the whole supply chain, beginning with an assessment to determine the need to use FRT, to its procurement, installation, and appropriate and continued use of the technology.

To avoid confusion, the standard also provides a clear delineation between the types of FRT deployment. Those being its use for identification (who is it?) purposes where a ‘human-in-the-loop’ is necessary, and for Verification (is it you?) purposes where human intervention is not needed.

Follow PSI

Read the code of practice here:

Pauline Norstrom, CEO, Anekanta Consulting and Anekanta AI, also Chair of the BSIA’s AI & Biometrics Special Interest Group, said: “The release of the FRT code of practice is a significant moment in the journey towards the ethical use of this AI biometric technology in the United Kingdom. It is different to other standards for AI and biometrics, crucially, it contains a metaphorical ‘stop button’ to cease use if impacts cannot be mitigated. It also frames FRT as an AI technology which aligns with the definition of AI in international standards and new or pending regulation.”

APPOINTMENTS

PAUL POPE

AJAX SYSTEMS has appointed Paul Pope as its new global head of the fire & life safety business.

Paul has over 35 years of experience in fire and life safety globally. Paul is deeply involved with the Fire Industry Association (FIA). He serves as a board director and holds key positions in various FIA councils. Also, he contributes to technical guidance documents and knows UK and international systems well.

Before Ajax Systems, Paul worked in senior positions in prominent companies. His extensive experience underscores Paul’s ability to navigate complex industry landscapes and drive strategic initiatives.

PAUL TAYLOR

AJAX SYSTEMS has appointed Paul Pope as its new global head of the fire & life safety business.

Paul has over 35 years of experience in fire and life safety globally. Paul is deeply involved with the Fire Industry Association (FIA). He serves as a board director and holds key positions in various FIA councils. Also, he contributes to technical guidance documents and knows UK and international systems well.

Before Ajax Systems, Paul worked in senior positions in prominent companies. His extensive experience underscores Paul’s ability to navigate complex industry landscapes and drive strategic initiatives.

MICHELLE RODGERS

MICHELLE RODGERS has been appointed as country manager, United Kingdom at battery- and cable-free smart lock company iLOQ UK.

Michelle is a seasoned commercial leader with a distinguished background in driving revenue growth across diverse industries, including telecoms, utilities, security, and technology. With over two decades of strategic leadership, she excels in optimising business operations, building robust teams and forging impactful partnerships. Her commitment to aligning growth strategies with a collaborative organisational culture aligns with iLOQ’s vision and values, fostering sustainable growth and success within the UK market.

MATTHEW BLAKEY

KINGS SECURE Technologies (KST) has announced the appointment of Matthew Blakey as managing director for its group companies, EFire and Silver Group.

With over eight years’ experience in the fire and security industry, Matthew has held multiple roles including general manager and Europe business lead for Stanley Security (Stanley Black & Decker Group), this alongside managing his own business, doubling its size in less than three years. Matthew brings a strong set of skills including business development, company acquisition management, relationship building and mentorship, leaving him poised to lead both companies into the future.

Hinna Khan, Matt Pendlebury & Tim Remment

ABLOY UK has strengthened its team with the appointment of three new members of staff. Hinna Khan, Matt Pendlebury, and Tim Remment will be showcasing the company’s digital access control portfolio.

Hinna (pictured) is market development manager for critical infrastructure, specialising in the water sector. Her role involves looking after

key accounts for the south region, growing opportunities with existing customers and creating relationships with potential new customers.

Matt has been appointed market development manager for critical infrastructure, specialising in the energy sector and Tim is corporate and commercial business development manager, handling customers in a varied

scope of environments, from office spaces to industrial units, and multioccupancy buildings.

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PRODUCT TEST

System Q - Vox400

WHAT’S IN THE BOX?

• Vox400 audio player

• Quick start guide

The System Q VoiceOFF Vox400 is an IP65 externally rated alarm activated audio message player to welcome, warn or inform people. The unit is supplied with six pre-recorded messages and has the capability to have custom MP3 messages recorded onto a microSD card. With remote connection, the messages can total up to 9,999. Its 10-Watt amplifier produces clear messaging and can be used to relay audio from an additional source for intrusion challenging or information.

GETTING STARTED

The Vox400 is housed in an ABS plastic enclosure of approximately 188(w) x 236 (h) x 80 (d) mm including the speaker cover. A cable gland adds around 8mm to the height of the box.

The lid is removed by releasing 4 x plastic non-captive screws. Inside the lid is a clearly marked instruction sheet for the various connections, information on micro-SD card use and a QR code instructing you to “Watch the video here”. Unfortunately, this resulted in a “404 Error - Page not found” message and no related video could be found on the System Q website, however a video for an earlier model was found through their associated “VoiceOFF.com” website.

The enclosure base has four ‘keyhole’ slots for wall mounting the unit. There is plenty of internal space for cable connections, these are made to a group of 19 terminals at the lower right of the pcb. Terminals are a standard size that can take a regular 3 mm terminal driver. The first 8 terminals are designated as alarm inputs 1 to 6 with a common at either end of the block. Next is a 3-way block for relay output (NO, Common, NC), then 3 for Line Out (L, C, R), 3 more for RS485 (C, Rx, Tx) and finally a 2-way for 12-volt power (-, +).

The power supply is not included but

is simply a 12-volt 1.5A power supply (POW803 recommended) that can provide the unit’s maximum 200mA demand and 55mA standby.

An RCA (phono) connector at the lefthand side of the board is used for audio

input, a multi-turn potentiometer at its left is used to set the trigger level for the input to override the messages. Alongside the micro-SD card slot is an RJ45 socket for the network connection. A yellow LED indicates activity.

THE UNIT IS SUPPLIED WITH SIX PRE-RECORDED MESSAGES AND HAS THE CAPABILITY TO HAVE CUSTOM MP3 MESSAGES RECORDED ONTO A MICRO-SD CARD

8.5 / 10

L 3e e

Loudspeaker audio output is fed from a 3-way terminal block near the top of the board. This is designated L, C, R, with the speaker connected to the R channel leaving the L channel for any optional slave speaker. A couple of further multiturn potentiometers at the bottom right of the board control the volume level for the L and R channels respectively.

oudspeaker audio is fed from -way board. This is L, C, R, with connected to the R channel

espeakerconnectedtotheRchannel

A pair of function reset links are provided on the board, these are normally in their open state and can be used for IP and password resetting.

Care should be taken when refitting the lid as the seal beading can slip out of its groove and potentially compromise the environmental protection.

OPERATION

Once powered the unit is ready for operation. Its six alarm inputs are normally open and can be easily tested using the flying lead that is supplied connected to the first common terminal.

Six pre-recorded messages are provided on the included 128MB card. The first three of these are warning messages to deter intruders, the next two are welcome messages and the final one plays the sound of police car sirens in the distance. The warning and welcome messages are all around 6 to 10 seconds long and the siren plays for just over two minutes.

These can be replaced with your own messages, or a new micro-SD card used with the files being stored in a “SYSQ” folder on the card and the files named as 0001.mp3 to 0006.mp3 as required.

When using remote control of the unit via network or RS485 connection, the system can handle a vast range of files up to 9,999 as long as the same 4-digit file name format is used.

The unit includes two amplifiers with one driving the main speaker and the other available to drive an optional slave speaker unit, the Vox120.

Line out is available to feed an additional amplifier.

The unit has a simple webserver that allows the IP addressing, Device name and password to be changed. The password

A VERY SIMPLE TO INSTALL, FLEXIBLE AUDIO MESSAGING DEVICE THAT CAN BE DIRECTLY LINKED TO ALARM SENSORS, DOORBELLS, PRESSURE MATS OR CONTROL SYSTEMS

is not forced so can remain at its simple default. DHCP is not enabled by default so for use on a network you must first access it using its default IP address of 192.168.1.254. Control software in Lite and Pro versions is available to manage and provide scheduling of messages.

PERFORMANCE

On activating the inputs, the unit gives a very clear audio output from the preloaded MP3 messages. These are spoken by a male voice with a clear English accent. A wide range of additional or custom messages can be downloaded or purchased from the “VoiceOFF.com” website and these can be chosen as computer generated voices or those of a male or female professional voiceover artist. Alternatively, you can simply record your own so long as they are in mp3 format and suitable named. The alarm inputs all have transient protection devices fitted and the relay output is a true mechanical relay. The

relay state changes when any of the input states place the unit into play mode and remain active for the duration of the message. If the message is repeated due to a continuous alarm input, then the output relay will briefly change state at the end of the message and re-establish to its alarm state.

The six inputs are in priority order with one being the highest; if a lower priority message is being repeated due to a maintained input, the higher priority message will play as soon as the current message ends. If the lower order input is still active, the repeating message will then continue. Network / RS485 and then the Audio line input are the highest priorities and will take priority over the contact inputs.

CONCLUSION

A very simple to install, flexible audio messaging device that can be directly linked to alarm sensors, doorbells, pressure mats or control systems.

SECURITY ON SOCIAL MEDIA

A look at what’s been happening on PSI’s Instagram feed this month (apart from all the sport...)

@psimagazine

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ARTIFICIAL INTELLIGENCE PRODUCT SPOTLIGHT

NEW AI BRIDGE

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THE NEXT GENERATION OF ADVANCED AI ANALYTICS IS HERE!

The Concept Pro AI Bridge range replaces the DL Plus and brings with it a host of improvements. With more processing power, NDAA compliance, and a wider set of algorithms, the AI Bridge can better results.

Available in Professional & Enterprise models.

eplaces the DL provements A AI can ise mod oddells. s

ADDITIONAL ALGORITHMS

These can be applied to either model and are available on a price per channel basis.

•Licence Plate Recognition (Europe)

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•Violence Detection

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AI BRIDGE

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EDITOR’S CHOICE

The security industry is busy and complex, so it’s easy to miss new products and services as they get lost in day-to-day activities. Here are a few recent launches that caught our eye.

Photoelectric beam sensors enhance security

TAKEX EUROPE has launched the PB-60TX, a photoelectric beam sensor designed for improved performance, easy alignment, and reduced energy consumption. Building on the legacy of its PB-TE twin beam series, PB-60TX incorporates a number of features to enhance security and user experience. The PB-60TX reports a 53% reduction in energy consumption compared to previous models and the unit

Next generation alarm signalling for all grades

SIGNAL DYNAMIC has launched an alarm signalling system to offer a replacement for BT’s Redcare service as the industry continues to address the ongoing PSTN switchover to all-IP. Signal Dynamic’s platform can provide the link between a home or business alarm system and an Alarm Receiving Centre (ARC).

PTZ cameras utilise AI for

quick zoom

features a user-friendly sound check function for effortless alignment, optional anti-bird spikes to prevent interference, together with a drip-proof housing and self-sealing grommets for enhanced insect and weather resistance. Beyond intrusion detection, the PB-60TX introduces a secondary real-time alarm output mode, opening it up to new applications such as people counting. takex.com/gb

HANWHA VISION has unveiled two new AI PTZ Plus cameras, the XNP-C9310R and XNP-C7310R. These cameras leverage AI for rapid zoom and focus to enable greater situational awareness and quicker response times. Quick Zoom is a fast zoom movement, powered by an AI engine, that enables operators to rapidly see specific details of an unfolding event, which is particularly helpful in high-traffic areas. Quick Focus complements this, using AI and pre-stored information to provide faster auto focus of a frame. When a face, person, or object is detected, the camera automatically calculates the

Supervisor Core is designed for single-path monitoring at grades SP2-SP3+ and is available in IP and 4G variants. Supervisor Duo offers dualpath monitoring at grades DP2-DP3, with the Supervisor Elite device providing customers with dual-path monitoring at grade DP4. signaldynamic.com

distance between the device and object, to rapidly adjust the focus and provide clear images.

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Solutions for efficient job tracking

EZ MANAGEMENT’S offerings include two products: ezLite and ezPro, both tailored to meet the needs of fire and security companies, providing seamless management of quoting, scheduling, invoicing, and overall field service operations. For companies seeking a straightforward solution to streamline service job tracking and paperwork

management, ezLite is a non-billing field service job dispatch and management solution ensures efficient job tracking and eliminates the hassle of paper-based processes. Designed for businesses requiring a comprehensive solution, ezPro is a robust End-to-End Field Service Management solution that covers every aspect of operations, from quoting and job management to invoicing, payments, and seamless integration with leading accounting packages. ezmanagement.com

Call-point aimed at the construction industry

LUMINITE ELECTRONICS has launched a new addition to its wireless Fire Alert range. Alertex Fire Alerts provide a clear visual and audible fire alert. All units in the range are battery powered and have a transmission range up to 1km, line of sight. Units can also be powered by 12v DC. Each unit acts as a repeater and the new addition combines a Fire Alarm button with a First Aid button. When the Fire button is pressed, all units on site will play the selected default message or alarm and the IP Bridge

Wired IP cameras with simplified set up

AJAX SYSTEMS has announced the release of a range of wired security IP cameras. The devices work both indoors and outdoors with an IP65

described as smooth and secure due to passwordless authentication. With various matrix types and lenses available, the cameras are named TurretCam,

Key features include: multitiered account security: 2FA, session control, and password/biometric login, customisable virtual video wall, built-in AI

VIDEX SECURITY has revealed a new 4312 Series entry panel for its VX2300 two-wire video system. The 4312 Series entry panel introduces a range of features including a backlit keypad, available with additional alpha keys (A-F) for direct apartment dialling

or with name scrolling keys for ease of use. The panel also boasts a customisable graphical LCD display. Equipped with a wide-angle CMOS camera and voice annunciation capabilities, the 4312 Series panel announces call progress and extending an

apartments

invitation to enter. The digital panel supports up to 998 apartments offering coded access for up to 2800 4-6 digit codes and Mifare proximity for a similar number of users, with an additional layer of security through a combined code+Fob mode. videxuk.com

identify which unit was activated. When the First Aid button is pressed only the activated unit will sound a message to indicate notification has been sent to approved personnel. luminite.co.uk

to 35 m with customisable motion detection area, builtin digital microphone and support for an SD card of up to 256 GB.

BRINGING AI SEARCHES TO ALL

AI is revolutionising the security industry by enhancing surveillance capabilities without additional costs. i-PRO’s Active Guard harnesses this technology to maximise the value of video data efficiently. So how can software alongside technology improve the efficiency of your customers’ surveillance searches without any additional cost?

i-PRO wants to make it easy to get the most value out of video data. As part of its open strategy, Active Guard plugin software delivers object classification for forensic searches and live events directly to VMSs like Milestone, Genetec, Luxriot and others. With the combination of i-PRO cameras and deep learning technology, operators can search for images using the attributes of people and vehicles, based on the metadata generated by the i-PRO edge AI devices. Furthermore, edge analytics in the cameras eliminates the need for analysis servers and provides lower-cost security solutions.

We caught up with Philippe Henaine of the i-PRO EMEA Product Team to find out more about the technology and to discuss the role of AI in improving not only surveillance installations but also the world of business information and performance efficiency:

HOW DOES ACTIVE GUARD WORK?

In simple terms I would describe Active Guard as the heart of the whole AI eco-system: The cameras themselves are the eyes monitoring the space with the powerful AI chipset processing the

information. Active Guard then segments all this edge-processed information and makes it easily manageable. Users can access the whole database generated and filter based on attributes generated through AI metadata, like vehicles, people, objects, etc. These search capabilities include, for example, specifying a person wearing red shoes and moving in a specific direction, thus enabling the user to find the target much quicker than they would be able to when using a traditional non-AI system.

In addition, because the server is essentially just operating as a database, we don’t need a GPU or a high-cost server. With the data coming from edge processing cameras, one dedicated server can manage up to 300 cameras compared to an analytics server managing around 20 cameras which needs a costly GPU. i-PRO has strategically chosen this approach to remove entry barriers towards AI, making this new technology and its benefits accessible easily and without sizable upfront investment.

In a nutshell, Active Guard utilises AI to process video directly on i-PRO cameras, enabling rapid and detailed searches based on metadata like appearance

“WITH THE DATA COMING FROM EDGE PROCESSING CAMERAS, ONE DEDICATED SERVER CAN MANAGE UP TO 300 CAMERAS COMPARED TO AN ANALYTICS SERVER MANAGING AROUND 20 CAMERAS”

and behavior, all without the need for expensive servers.

WHO CAN REAP THOSE BENEFITS? IS IT A RETAIL MONITORING CENTRE RATHER THAN A SINGLE SHOP, FOR EXAMPLE?

Active Guard is ideal for anyone using surveillance, from small shops to large monitoring centers, enhancing security without increasing costs. The costs of AI cameras today compared to non-AI cameras a few years ago are now the same. We didn’t increase the cost of our cameras; we added AI to the products without increasing the cost. This means people can have AI cameras and analyse what is happening much more efficiently without needing to spend more money than they are used to for non-AI devices – whilst having much more benefits and smarter security installations. For monitoring centers, the analytical

Philippe Henaine

capabilities will be a great help because operators can do much quicker searches and carry out other tasks such as setting up live watch lists to be more proactive and spend their time on our tasks than watching the monitors.

There are lots of examples of how the advanced search will help the customer including tracking a specific person in real-time and then raising an alarm if they are spotted on the premises, or if a certain vehicle enters the site. Also, if you are a company without monitoring support that has experienced an incident over the weekend and you want to check the entire 48 hours of footage across 50 cameras, this could be time-consuming. However, by using the people detection function of Active Guard you can pick out the intruder in a matter of seconds, just by looking for the right data.

WHAT IS THE IMPACT OF AI ON HUMAN ROLES?

Whatever happens with AI going forward it does not take the role of humans out of the process as the AI will not make any actionable decisions regarding an incident. The AI will just show the desired images to the operator. For example, if you take a city that has 300 cameras with five operators it would be impossible for the operators to watch the footage from all of the cameras at once, but using AI they can set the system to show footage when a specific event occurs, such as a car driving the wrong way down a road. The AI itself does not make any decision; it will just ensure that the operator receives the images alerting them to the predefined

“PEOPLE CAN HAVE AI CAMERAS AND ANALYSE WHAT IS HAPPENING MUCH MORE EFFICIENTLY WITHOUT NEEDING TO SPEND MORE MONEY THAN THEY ARE USED TO FOR NONAI DEVICES”

situation so that they can decide what action needs to be taken. While AI enhances surveillance efficiency, it really supports rather than replaces human operators by identifying and alerting them to critical events.

We are very much committed to ethical design and use of AI technology – think transparency, accountability, and putting people first. As AI keeps getting smarter,

i-PRO makes sure our technology aligns with ethical standards. Installers are key to this mission. By setting up AI in CCTV systems, they’re not just boosting security; they’re also spreading the word on how we can use AI responsibly. Together, we’re steering technology toward a future where innovation and ethics coexist, without the need to choose one or the other.

“CRIME PREVENTION THROUGH METADATA SEGMENTATION IS ONE THING, BUT ORGANISATIONS CAN GET A LOT OF IMPORTANT BUSINESS INFORMATION FROM MODERN SYSTEMS”

HOW CAN INSTALLERS UPGRADE SYSTEMS WITH AI WITHOUT THE NEED OF REPLACING ALL THE EXISTING CAMERAS?

AI is the main topic of interest in the security surveillance market today. From around 2010 we moved from VGA resolutions to 4K and this increase in resolution was the driver of the market for some time. From 2020 onwards, the major innovation has been in AI technology, and we are seeing a steady rise in the number of analytics functions of cameras, as well as the processing power – the amount of video footage has been and is still rising, so there is the need for smarter operations inside the security industry. Analytics on the server is not something new, but AI at the edge brings extra benefits in terms of efficiency like time and money savings that end users should be made aware of. Everyone has security cameras, but not everyone is making the most of their advanced capabilities yet.

We understand that not every installation may be equipped with AI yet, so installers might have a customer with non-AI cameras in a system, that is only 2-3 years old and far away from having to be renewed. Also here, i-PRO has come up with an approach to make witnessing the advantages of edge-AI easy without the customer having to replace the whole installation and carry the cost and effort. There are two ways that non-AI cameras can become AI-enabled. Firstly, we have our Smart Box functionality that can receive the stream from any camera and enable people detection, vehicle detection and intruder detection plus connect these insights to Active Guard.

The second option is to use our X-series

cameras. Adding one X-series camera to an existing system (or replacing one existing device) would convert three non-AI cameras to AI-capable ones. So, if your customer has a site with 150 cameras but wants to benefit from AI and Active Guard, by adding 50 X-Series cameras all of the devices will become AI-enabled.

Therefore, installers should highlight how AI can transform standard cameras into powerful analytical tools that improve security and provide valuable insights, all at no extra cost.

AS A COMPANY HOW DO YOU DEVELOP SOFTWARE AND INTEGRATE TECHNOLOGY WITH OTHER APPS?

At i-PRO, we put AI at the core of our company, we want everyone to have easy access to this new technology and use it efficiently. That’s why when we moved from being Panasonic, we created a new R&D team in Japan dedicated to working with an open approach to AI integration with our VMS partners. Active Guard gives us a way to have easy compatibility with our VMS partners, so instead of having to integrate apps one by one to the VMS we just integrate it into Active Guard. We are also open to third-party applications such as Vaxtor or Morpho, applications that can make your installations way more customised and tailored toward the used cases. Also, these apps can simply be installed in our systems via Milestone and Genetec platforms. So, we have our team working on new technologies and we are equally working in collaboration with third parties for dedicated apps. Active Guard sits in the middle acting as a gateway for customers, making it easy to

implement third-party applications into the end-to-end AI ecosystem.

HAS THE DEVELOPMENT OF AI MEANT THAT CAMERAS ARE INCREASINGLY INFORMATIONGATHERING DEVICES RATHER THAN JUST SURVEILLANCE CAMERAS?

Absolutely, yes. If we look back, surveillance cameras historically were just monitoring a predefined space. Then from 2010 to 2020, the VMS market was booming, maybe even with a feeling that the camera hardware did not add too much value as it was just the device to provide footage, but not adding intelligence. So it was very important for us to bring back value to the hardware, and developing AI on the edge has helped us to do that. Crime prevention through metadata segmentation is one thing, but organisations can get a lot of important business information from modern systems: If you are a retailer, you can learn a lot about your customers, such as their demographics, how they move through the store, how many visitors your have and which ones are the weak times of your store. You can also see the effects of in-store promotions and the positioning of certain product lines. So, cameras are certainly much more than security devices - something that installers need to keep in mind when talking to customers about upgrading their technology about how it can improve their business operations.

See the i-PRO X-Series in action at one of the upcoming ‘Brunch & Learn’ events:

Midlands - 14th MaySouth - 22nd May

IT’S TIME TO VOTE!

The nominations are in and collated so we’re now able to announce the finalists in this year’s PSi Premier Awards campaign. Who will be victorious in 2024? It’s all down to

CCTV PRODUCT OF THE YEAR

CONCEPT PRO - AIR3525DLCSIP5M/2.8

The AIR3525DLCS-IP8M/2.8 IP camera is designed to provide high quality, full colour images in demanding external environments. This weather resistant external small bullet features a 2.8mm fixed lens with F1.0 super aperture iris, warm light LEDs with 20m illumination range, and can provide 5-megapixel images with colour accuracy. It also comes equipped with a full suite of Deep Learning video analytics features.

DAHUA – X-SPANS

The X-Spans series integrates a 180o panoramic camera with a PTZ camera capable of zooming in and tracking objects and targets. This results in images consisting of a broad overview of a scene, together with close-up, detailed views of a person or object of interest.

HANWHA – A-SERIES

Fourteen camera models in the A Series range offer multiple uses for small and medium. They come in dome, bullet, and flateye designs, at 4MP and 2MP resolutions, with NDAA compliance to ensure trusted cybersecurity, and are certified for outdoor use via IP66 rating. The cameras are complemented

with A Series NVRs, that allow monitoring at up to 4K.

HIKVISION – PROSERIES COLORVU

Hikvision has further developed ColorVu technology, combining it with other advanced technologies, like panoramic, varifocal, 4K, AI, and more. A large aperture, adjustable lighting modes, and other refined technologies bring new features to the Pro-Series ColorVu cameras, which render colour imaging even in low-light conditions.

IDIS – 4MP LIGHTMASTER AI PTZ

The DC-S6481HRA features 36x zoom, automated or manual AI tracking, and night vision up to 400 metres, making it ideal for securing expansive areas, risk critical applications and perimeter protection. The camera offers operators two options for tracking suspicious individuals or objects: automatically, based on personalised, pre-set events using IDIS Deep Learning Analytics; or manually, using cost-free client software, IDIS Center VMS.

I-PRO – X SERIES

X series cameras turn non-AI network cameras into AI smart devices. Using AI onsite learning, the X Series enables users to teach the camera about specific objects they want to monitor with support for up to nine AI applications. The range covers 16 camera models including eight bullet cameras, four interior domes, and four exterior domes with 2, 5, and 6MP options plus 4K models.

PURETECH – CORTEX PATRIOT

Cortex Patriot offers smart video surveillance solutions and video management solutions for commercial environments which require a robust

surveillance system to ensure the safety of personnel and improve operational flexibility. The Patriot offers a video management system with the use of AI that operates seamlessly integrating with current infrastructures to offer real-time monitoring as well as multi-location remote monitoring.

SERAGE – SRDNC8FSAIW

Scoring a big 8.5/10 in a recent PSI test, the Serage SRDNC8FSAIW is an IP67 rated turret style 8MP dome. It is an enhanced version of the company’s 5MP camera and is supplied with a 2.8mm wide angle lens with high sensitivity colour performance and active deterrence features. A range of mounting brackets and fixings are available for indoor and outdoor applications.

SYSTEM Q – HYBRID NVR/DVR

The ZIP Pro Hybrid is easy to use and with standard analogue cameras users get features such as face detection, stationary object detection and can even trigger alarms from sound activation but when used with smart analogue cameras they can get ANPR and even facial recognition (database matching) built in to the CCTV system. Any make of CCTV camera will work with the Pro Hybrid, TVI, CVI, AHD and even old analogue CVBS ones.

UNIVIEW - 4MP LIGHTHUNTER

The UNV Lighthunter Turret Dome camera has been developed to produce quality images in all lighting conditions, Lighthunter technology keeps images in colour for longer and has 30M IR night vision to back this up plus a built-in microphone for clear audio.

ACCESS CONTROL PRODUCT OF THE YEAR

2N - IP VERSO 2.0

The 2N IP Verso 2.0 boasts a full HD camera. This new wide-angle camera provides clear colour images and supports WDR: a function which lightens dark areas and darkens overexposed parts of images. This means no more black silhouettes in cases when the sun is shining directly behind the visitor. Another advantage is the maintained image colour - even in very low light conditions.

AJAX – KEYPAD TOUCHSCREEN

Scoring 9/10 in a recent PSI test, this is a clearly laid out simple to install and setup product with flexible features. The KeyPad TouchScreen Jeweller is an indoor unit compatible with Hub 2 and Hub Hybrid controller variants (with firmware OS Malevich 2.16.1 or higher) and the Rex 2 range extender.

COMELIT-PAC – 511DCI

The PAC 511 DCi is an intelligent IP access controller for securing and managing a single door. It can be deployed within a PAC access control system to support on-site access control, lift control and door functions either singularly or part of a larger PAC networked system. It relies on management software for many additional features but has in-built databases and processing ability to execute local access control and features associated with door management and lift control.

DNAKE – C112 DOORPHONE

The DNAKE C112 enables users to make the video call with villa entrance door, and open the door remotely from indoor monitor or mobile app. It also makes an

easy integration with SIP devices. See who is calling with a 110° field of view in 2MP HD digital camera. Image quality is enhanced with wide dynamic range that adapts to any lighting situation.

HID – SEOS BAMBOO

Seos Bamboo are credentials made from sustainably sourced bamboo instead of PVC - the first in a range of physical access security Eco Cards. The bamboo is certified by the Forestry Stewardship Council (FSC) and the cards are Secure Identity Object (SIO)-enabled, allowing for multi-layered security beyond the card technology and protecting identity data from unauthorised access.

INNER RANGE – INCEPTION

Designed to be the most user-friendly access control product on the market, Inception monitors and controls the movement of all personnel across an organisation including support for standard access credentials such as cards, facial recognition and mobile phonebased tokens. Inception supports up to 128 doors and 10,000 users.

INTRATONE – WIRELESS

HANDSFREE READER

Ideal for allowing access for people with reduced mobility, the hands-free proximity reader is intuitive to use – and can sense key fobs from inside pockets, bags or in the hands. Easy to both set up and use, the hands-free proximity readers do away with the need for timeconsuming installations or complicated product training.

OPTEX – ECHOPOINT SENSORS

EchoPoint utilises intelligent detection algorithms to provide point detection of +/- 6m in a range of up to 100km. This makes the sensors ideal for large perimeters and high security sites, such as airports, logistic centres, railways, critical infrastructure and to protect data conduits and pipelines, where being able to locate and identify the precise point of intrusion is critical.

PAXTON – ENTRY

Comprising just three components: external panel, door control unit and internal monitor, the Entry system provides a true plug-and-play solution for door entry needs. Entry is compatible with Net2 and Paxton10, or in Standalone mode. Installation is simple, only one type of cable is needed to connect system components.

VIDEX – WS4

The WS4 controller can manage up to 20 entrances locally or remotely from anywhere via a mobile phone, tablet or PC using a web browser to connect to the system. The WS4 can have up to 2,500 users and store up to 50,000 events which can also be viewed online or via the app. The system also has up to 250 programmable access levels to restrict access to certain days and times for users.

DISTRIBUTOR OF THE YEAR

ADI GLOBAL

Multi-times PSI Award winner ADI Global has over 50 years of experience in the specialist security sector and provides installers with security solutions and bespoke support services to meet the ever-changing demands of the industry. With more than 200 worldwide locations each product division has its own team of product specialists.

CCTV DIRECT

CCTVdirect started its journey back in 2007 and has since become one of Europe’s leading CCTV and security distributors. The company prides itself on its hand-picked team, from technical specialists to industry-leading account managers to keep installers in safe hands.

COP

Founded in 1996, COP has grown into a well-established distributor, with a reputation for service and support. The business is rated as the UK’s fastest growing Hikvision distributor in the UK with over 40 staff members across its head offices in Saddleworth and four trade counters across the North West.

DYNAMIC CCTV

Dynamic CCTV is a leading Hikvision Distributor to the CCTV industry in the UK. The company supplies CCTV equipment including digital recording systems, IP cameras and CCTV monitoring equipment along with many products from other manufacturers such as Ajax, TP-Link, GJD, Iiyama, TOA, Ubiquiti, Veracity and more.

G-TEC

G-TEC Distribution has been in the security industry since 2002 and is the home of the Serage brand. A distributor of security cameras and other CCTV equipment, G-TEC focuses on delivering quality products combined with competitive prices, excellent pre and post sales services, and marketing support.

MAST DIGITAL

As a family-run enterprise founded in 1989, Mast Digital understands the importance of trust, reliability, and genuine relationships. The company has a core vision to provide exceptional service and unwavering support to customers in the field of CCTV, AV, and networking, aerial and satellite.

MAYFLEX

Mayflex is a leading distributor of converged IP solutions including infrastructure, networking and IP security solutions. With specialist knowledge and experience the company brings together ‘best-in-class’ infrastructure, networking and security solutions to create a compatible, feature rich, value for money offering.

NIMANS

Nimans, part of the Midwich Group, is a specialist AV, UC and security distributor to the trade market as well as supplying products into some of the UK’s largest retailers via the Nimans Home brand. Delivering technology for over 35 years, Nimans has earned a reputation as ‘go to people’ for technology products, services and solutions.

QUALITY ESSENTIAL DISTRIBUTION

Since establishment in 1997, Quality Essential Distribution has been supplying and distributing a diverse range of security consumables and equipment to the European security market and over the past 24 years has grown considerably and continues to do so.

VIDECON

Videcon is a trade-only distributor of security products and services. Trading since 1995, Videcon’s expertise encompasses all aspects of security distribution from products to training and after-care service. It is the home of the Concept Pro CCTV brand comprising security products for IP, AHD and traditional analogue CCTV platforms.

TECHNOLOGICAL DEVELOPMENT

BAROX - GEUTEBRÜCK VMS

INTEGRATION

barox’s capability to integrate its DMS network monitoring tool extends Geutebrück’s Video Security Solution control functionality. The barox integration allows users to directly manage all IP devices on their security network via the Geutebrück VMS, allowing cameras to be switched off completely, for security reasons or turned off and on, to perform a re-boot.

CSL – VOICELINK

VoiceLink converts PSTN calls to 4G VoLTE, ensuring analogue systems are future-proofed and can continue to make voice calls. The solution creates a bridge between the old and new technology, and allows existing devices to continue working after the PSTN switch-off ensuring that end user systems remain uninterrupted, ensuring business continuity and/or public safety is not compromised.

ELMDENE – LI-POWER

Li-Power is the first PSU of its kind using Lithium battery technology, providing a life span up to three times greater than a standard LEAD acid battery option. It performs well in conditions with unreliable mains power (power cycling) and is also environmentally friendly.

HANWHA – SOLIDEDGE

SolidEDGE is the first true serverless cloud-managed surveillance solution with a built-in rugged SSD drive. It records footage in-camera, comes with WAVE VMS pre-installed and one WAVE pro license. Integrates with five additional onsite cameras. SolidEDGE cameras feature a quad-core CPU, a dedicated encoder with 4GB of RAM and an embedded Linux operating system.

JOHNSON CONTROLS – IQ WI-FI 6 ROUTER

IQ Wi-Fi 6 is described as the first Wi-Fi purpose-built for professionals. With a Qualcomm processor and versatile form factor, IQ Wi-Fi 6 checks all the boxes with a key difference: it’s the only mesh router system that integrates directly with IQ Panel and Alarm.com for on-site and remote access.

RAYTEC – VARIO2 730NM

The range of VARIO2 illuminators is available in a number of sizes designed to cover short, medium and long-range distances. VARIO2 730nm variants are designed for driver recognition lighting and transport applications which require illumination inside the vehicle.

RISCO – RISCONTROL SMART CONTROLLER

RisControl controller is an 8-inch Touchscreen that incorporates smart home, alarm, surveillance (cameras and NVR) and Z-Wave smart home devices in one user friendly interface. In addition to acting as the smart home gateway, the RisControl can also act as a touchscreen keypad.

RUIJIE REYEE - RG-ES205GC-P

The 5-Port smart Cloud managed GbE PoE+ access switch is a solution designed to meet the evolving needs of modern networking. With its 5-port gigabit configuration, including four PoE+ ports, this cloud-managed switch offers seamless connectivity and supports IP camera recognition for CCTV networks while automatic loop prevention ensures service continuity.

TRENDNET – TPI-06

The 6-outlet managed rackmount power distribution unit TPI-06 provides a networkable power solution with intelligent monitoring and management capabilities. Automate outlet reboot settings in case of connection loss to ensure efficient usage of available resources, control power consumption, and protect the safety of connected equipment. Fanless design eliminates operating noise.

WEBEYE – VIGILEYEZ

Vigileyez provides an off-the-grid, flexible solution for rapid deployment installations. Vigileyez features a batterypowered outdoor high definition, dualtech RF camera and an RF 4G LTE outdoor panel. Other RF peripheral devices include an internal high-definition camera, shock/ door and window sensors, an input/output unit, an LED keypad and a badge reader.

SOFTWARE PRODUCT OF THE YEAR

AVIGILON - PHYSICAL SECURITY SUITE

The Avigilon physical security suite provides secure, scalable and flexible video security and access control to organisations of all sizes. The Avigilon security suite includes the cloud-native Avigilon Alta and on-premise Avigilon Unity solutions, each powered by analytics and designed to provide an effortless user experience.

CONCEPT PRO – AI BRIDGE

The Concept Pro AI Bridge range replaces the Deep Learning Plus product with more processing power and a wider set of algorithms and it is also NDAA compliant. The system is ideal for security and commercial applications with 15 algorithms focused on human and vehicle detection. Supporting up to 8 channels for any of the 15 algorithms.

GDPR SAFE – GDPR SAFE

The GDPR Safe service helps installers’ customers meet their legal obligations by providing them with a customised CCTV Usage Policy and access to a range of other useful resources. The service is suitable for both domestic and commercial CCTV and video doorbell installs.

I-PRO – ACTIVE GUARD

With the combination of i-PRO camera and deep learning technology, users can quickly search for images from attribute information of people and vehicles with the Active Guard intelligent search application. It supports the number of attributes of people and vehicles in the top class of the surveillance industry. Edge analytics eliminates the need for expensive analysis servers.

RAYTEC – VARIO 2 DISCOMAN

DiscoMan, the discovery and management tool from Raytec, is the all-in-one tool designed to make the setup and configuration of Raytec lamps, simple, quick, and easy. DiscoMan has recently been upgraded to introduce new features, including certificate management which provide lamps with additional levels of security.

RISCO – HANDYAPP CONFIGURATOR

A smartphone application to provide all sales and installation activities to support professional security installers, HandyApp provides ondemand access to RISCO sales, and aftercare services.

SHOPSAFE – ALERT

Alert is the secure platform for information sharing and messaging between retailers and evening economy. The developer has worked with business

improvement districts and crime partnerships across the country to create a modern and easy to use app.

SYSTEM Q – FORECAUGHT

Forecaught is a Windows application that can receive ANPR results from up to four cameras. When results are received, they are checked against a locally maintained blacklist, if there is a match, a warning will appear on the screen. The results can also be used to make a DVLA query to determine the make and model of the vehicle to confirm validity prior to allowing access to fuel.

TEXECOM – MONITOR

Texecom Monitor provides a digital solution to an impending issue. The digital platform can help raise service levels and reduce overheads in conjunction with Cloud Services. Providing the answer to “All-IP” whilst offering customers visible add-ons (Apps) and increased servicing to existing Premier Elite systems.

TRENDNET – HIVE

Hive is a cloud management platform that provides a centralised cloud-based, remote network management solution for TRENDnet network devices. The cloud networking solution offers better overall visibility of network devices from a single intuitive and easy-to-use cloud interface. Hive includes event and device hardware monitoring, traffic statistics, notification alerts, and troubleshooting tools.

WEBEYE – WEBEYECMS

webeyecms is a SaaS solution that is robust enough to perform the function of a monitoring station because of the way the alarm receipt, handling and alerting processes have been automated. It enables alarms and video clips to go to keyholders/manned guarding teams out in the field and/or to a central location for monitoring via a web browser.

INTRUDER PRODUCT OF THE YEAR

AJAX – DOORPROTECT PLUS JEWELLER

DoorProtect Plus Jeweller is a wireless opening, shock, and tilt detector operating as part of the Ajax system by connecting to the hub via the secure Jeweller radio protocol designed to transmit alarms and events. The hub communication range is up to 1,200 meters without obstacles.

EATON - EATON I-ON40H

The i-on40H is a 40-zone hybrid (wireless and/or wired) control panel, which is expandable to 80 zones. It is aimed at installers who prefer a radio or hybrid solution and has the versatility of being both backward and forward compatible. It is suitable for larger floor plans and properties with outbuildings that require detectors, sounders and cameras to be far away from the panel.

ESSENCE GROUP – MYSHIELD

The Essence MyShield unit is a 5G enabled Security Fog Generator Device aimed at home and small business owners. It incorporates a PIR detector and HD camera and when triggered allows the property owner or central station to confirm an intrusion and, if required, to remotely deploy fog/ smoke.

JOHNSON CONTROLS – IQPRO

With the IQ Pro Hybrid Security Panel installers have the flexibility to connect over Wi-Fi or Ethernet, while simultaneously communicating via LTE. Features include IQ Installer Interface for easy installation, addressable loops, and capacity for eight partitions, more than 100 zones, and more than 1,000 users.

OPTEX – FLIPX SERIES

FlipX are PIR detectors with pyroelectric element and a rotatable lens. By removing the case and flipping the lens 180 degrees the detection area can be changed from 85 degrees wide for covering large open spaces to just 5 degrees for covering narrow passages or windows. Models include the FLX-S-ST, standard PIR model, and FLX-S-DT, dual technology model. Both are EN-Grade 2 certified.

ORISEC – RK850

The RK850 is a horizontal keypad with integrated wireless expander, voice annunciation and soft close mechanism. Features include an optional 16-ohm speaker kit, optional on-board prox, 16ohm speaker output, three programmable inputs/outputs, temperature sensor and on-board piezo sounder.

PURETECH – RAPIDETECT

RapiDetect is a wireless and solarpowered unit ideal for remote and off-grid locations, offering complete perimeter protection and the added advantage of built-in cameras for identification of potential intruders. Equipped with an Ajax system, the intruder alarm unit is compatible with mobile apps and the Qvis Monitoring 24/7 ARC.

PYRONIX – CAR DEFENDER

CarDefender is a three-axis accelerometer device developed to combat vehicle theft (particularly keyless theft). The device offers a new line of defence to deter intruders by raising the house alarm in the event of an attempted theft. Users are given early warning, allowing them to take action as soon as possible.

RISCO- LIGHTSYS+

The all LightSYS+ hybrid alarm panel, combines the features and benefits of both LightSYS 2 and GT Plus into one high-powered security system. It is designed to protect any size or type of Grade 2 or Grade 3 installation - enabling up to 512 zones in one single panel.

TEXECOM – IMPAQG3

The Impaq S G3 is a shock detector that features VIBER accelerometer technology, which ensures that any attempts to penetrate the perimeter are detected. It also boasts full third-party EN Grade 3 compliance and exceeds the performance criteria set by the European Standard for vibration detectors, EN50131-2-8.

MANUFACTURER/ DISTRIBUTOR TRAINING AWARD

Training is an essential part of security system technology installation - from learning about new systems to getting advice of best practices. Manufacturers and distributors are well placed to deliver such help. Here are the finalists nominated this year:

• 2N ACADEMY

• AJAX TRAINING

• COMELIT-PAC – PAC FOUNDATION COURSE

• CONCEPT PRO – VIDECON TRAINING

• I-PRO – ACTIVE LEARNING

• PAXTON FREE INSTALLER TRAINING

• PYRONIX – TRAINING ON DEMAND

• RISCO UNIVERSITY

TECHNICAL SUPPORT PROVIDER OF THE YEAR

In addition to the regular categories listed we also have an award for the Technical Support Provider of the Year. As every supplier and manufacturer offers help for installers we do not like to restrict your voting options by listing finalists. Therefore, for this category you can vote for anyone you like when you cast your awards votes online

If you have required technical assistance with an installation over the last twelve months and have been particularly impressed by the advice and service given now

is the time to put that company forward for recognition. This can be for any manufacturer, distributor or organisation working in the electronic security and fire sector.

Visit the PSI website and on the awards voting page and you will be able to register your vote for any company that has gone above and beyond in helping with your enquiry. There’s no shortlist to choose from, just enter the name of the company in the space provided and that will go towards their numbers.

Let us know who you think goes above and beyond to help.

JOIN US FOR THE BIG NIGHT OUT!

Be sure to book your place at this year’s PSI Premier Awards Dinner for a great night of entertainment with friends and colleagues and you may win something yourself too!

Now that you’ve seen who the finalists are for this year’s PSI Premier Awards, it is time to book yourself and some clients, colleagues or friends a place at the Awards Dinner on July 11th at the exclusive Warren Weir venue at Luton Hoo where overnight accommodation is also available.

The Awards Dinner takes place in the evening of the PSI Golf Day at which installers, distributors and guests will compete for sporting glory.

Guests will enjoy a full evening of fine dining and entertainment including various acts and attractions to keep the party atmosphere going until the award winners are announced.

After the meal and award ceremony our guest speaker, snooker legend Steve Davis, will help us get in the mood for the opportunity to bag some great prizes into the small hours with a casino night including Blackjack and Roulette.

We would encourage anyone who is thinking of coming along to book early as the numbers will need to be strictly limited.

We look forward to seeing you at the security industry’s big night courtesy of PSI magazine and its many sponsors.

For details of how to attend please contact David Lewis on 0208 295 8309 or email at dlewis@westonbusiness.media

The ultimate end-to-end security and life safety

• Reach more customers with a scalable security platform

• Drive customer retention with intelligent software and services

• Save time and money with remote maintenance For

together raising standards

MEET THE NSI INSTALLER

Security

life with Robert Moore of DMIntegrated in Airdrie

WHAT WOULD BE A TYPICAL PROJECT FOR YOU?

DMi undertakes a vast and diversified range of projects across various sectors, which can involve single disciplines such as fire or security, or multidisciplinary, encompassing fire, CCTV, intruder, access, and disabled refuge.

DO YOU HAVE ANY ‘GO TO’ TECHNOLOGY/MANUFACTURERS?

We are a Gent System integrator for fire and promote this technology; however, we continually work in collaboration with all our supply chain partners to provide our valued customers with the information on the latest technology solutions that fit their requirements and budgets both now and in the future. This ensures that the solutions we provide will continue to meet or exceed their expectations and remain maintainable throughout the lifecycle.

WHAT IS THE BEST THING ABOUT WORKING THIS INDUSTRY?

I enjoy the challenges of meeting the client’s specifications and expectations by delivering high-quality solutions and installations. I have always taken great

“I ENJOY THE CHALLENGES OF MEETING THE CLIENT’S SPECIFICATIONS AND EXPECTATIONS BY DELIVERING HIGHQUALITY SOLUTIONS AND INSTALLATIONS”

Name: Robert Moore

Job title: Operations Director

Time in security/fire: 28 years

Company name: DMIntegrated

Location: Airdrie

Areas of expertise: Fire and security industry

Accreditations: NSI 9001, Fire Gold, Nacoss Gold, 45001, BAFE Fire, CHAS, construction line, cyber essentials, TSA, Safe Contractor, BM Trada.

pleasure in seeing the DMi contracts we are currently working on, or have worked on, throughout my tenure at the company.

IS NSI CERTIFICATION BENEFICIAL TO YOU?

DMi Integrated recognised that when establishing our fire and security business, we would require full accreditation from a well-known industry governing body that had been established for several years. There were a few options available to us, however we selected the highest award, NSI Gold, for both fire and security.

When we were reviewing our options, the National Security Inspectorate (NSI) was widely recognised as the main certification body for the UK security sector. We verified before making our decision that they would audit and closely monitor all of their approved companies in order to ensure that as members, we maintain the high standards required to achieve the certificate in the first place.

In achieving and maintaining NSI Gold, we recognise the ongoing work and high standards required to pass the stringent auditing processes that NSI conducts throughout the year; however, for our business, this allows us to achieve the highest accreditation, which in our industry is recognised by consultants, insurance companies, and the majority of our client base, placing us in a position to participate in a large number of tenders and works as an accredited Gold member of NSI.

DO YOU THINK THERE IS AN ENGINEER SKILLS SHORTAGE? ANY TROUBLE RECRUITING?

DMi Integrated recognises there a skill shortage in the industry and we continue to take on apprentices each year to fulfil roles within the business; we are fortunate that we retain the majority of them once they complete their apprenticeship and attain engineer status. The costs of high-quality engineers would appear to be driven

by external organisations such as large FM providers, making it challenging for a SME company to retain or match engineer pay.

ARE THERE ANY COMMON REQUESTS FROM CUSTOMERS THAT GIVE YOU PROBLEMS?

I find that if a customer is given the time to explain what they are looking for and we, as specialists, respond with good advice, it often works. The client is spending money on a solution that they believe is necessary for their premises, so we need to give them the best possible advice and solution, as well as aligning their expectations on what they can expect from the budget they have available.

WHAT IS THE SECURITY/FIRE INDUSTRY’S BIGGEST MYTH?

From my own point of view, I believe the industry feels there are misconceptions about what can and cannot be accomplished with fire or security equipment, both in terms of application and the longevity of some of the equipment required by clients.

WHAT IMPACT HAS SMART/HOME AUTOMATION HAD ON YOUR BUSINESS?

To be honest, none at this time, however this may change as we look for new sectors in which we can grow.

WHAT WOULD MAKE YOUR JOB EASIER?

I believe that keeping our industry rates on a level scale is driven by third parties, resulting in bidding wars during which we all feel the pain of winning work.

WHAT IS YOUR ULTIMATE/FANTASY ELECTRONIC SECURITY/FIRE PRODUCT?

I never had one until our strategic partner Autonomous iOt developed their Intelligent Hybrid Technology solution, which harnesses the use of renewable energy to help protect the environment, which has smart LED lighting, CCTV and sensors integrated within the unit and can reduce energy consumption by up to 80%. This was an absolute game changer in my opinion, and seeing the solution being installed across the country in person was amazing to witness.

WHAT ADVICE WOULD YOU GIVE TO A YOUNGER VERSION OF YOURSELF?

Listen and learn from your college lecturers and tradesmen, make sure you achieve your grades at college and achieve the rest through hard work and dedication.

WILL ENGLAND EVER WIN THE FOOTBALL WORLD CUP AGAIN?

Still laughing…..

IF YOU WON £25,000 WHAT WOULD YOU DO WITH IT?

Like with my wages, the wife would take it.

WHAT GRINDS YOUR GEARS?

Do you have a security industry pet hate? What is the most frustrating thing you have to deal with and why does it cause problems?

Like any job, there will be aspects of your life working in the security industry that drive you round the bend. Whether it’s slow responses to product support or poorer than expected product quality, you will have your own pet hate about the sector. Here, the PSI Panel tell us what they would like to see going into the security industry Room 101:

DAVE TATE – AJAX SYSTEMS

When it comes to pet hates, one aspect that is still commonly met is the prevalence of outdated and cumbersome security systems. The most frustrating thing to deal with is the inertia in adopting modern technologies and practices, which often leads to inefficiencies and vulnerabilities in the security landscape.

This reluctance to embrace innovation not only hampers the effectiveness

of security measures but also poses significant risks to clients and their assets.

To address this issue, it’s crucial for the security sector to foster a culture of innovation and collaboration. Embracing new ideas, investing in research and development, and promoting education and awareness are essential steps toward creating a more dynamic and responsive industry.

“THE MOST FRUSTRATING THING TO DEAL WITH IS THE INERTIA IN ADOPTING MODERN TECHNOLOGIES AND PRACTICES”

MATT JOHNSON - AMTHAL GROUP

One of the security provider’s clear objectives is to ensure support for site and building managers when it comes to handovers and ensuring peace of mind overall for premises.

We’re passionate about providing seamless security solutions, but if there’s one aspect of the industry that’s a pet hate, it’s the challenge of managing access codes.

This frustration is particularly evident during security takeovers, where the access code is either unknown or given to the wrong person to manage and transfer. It can all lead to delays, increased costs, and unnecessary resource allocation.

Access codes play a crucial role in maintaining security integrity, but the complexity arises when there are different levels of access— management, engineering, and general. Miscommunication, loss or mishandling of these codes can cause significant disruptions in the transition process.

To address this issue and improve

efficiency in security takeovers, we believe in implementing clearer protocols, handovers and communication channels. Where the information is recorded clearly and compliantly to ensure a smooth transition.

There needs to be a robust system in place for assigning and verifying access codes, ensuring that the right information is provided to the appropriate individuals. This might involve streamlining the process, centralising access code management, and providing comprehensive training to all stakeholders involved.

Leveraging technology can greatly enhance accessibility and accountability. Implementing secure digital platforms or mobile applications for access code management can reduce human error and facilitate real-time updates and tracking. By embracing innovation and automation, we can minimise the likelihood of access code-related setbacks and streamline the entire takeover process.

JAMIE BARNFIELD - IDIS EUROPE

It annoys me every time I see end users who’ve been mis-sold systems and left struggling with poor quality video. Either their system has become unusable, or clearly it never worked properly in the first place. Poor system life and TCO (Total Cost of Ownership) is wasteful and compromises security.

But it surprising how often customers just accept disappointing results as normal – they don’t realise that they should be getting sharp picture quality, easy live viewing and search functions, and totally reliable storage. And of course, when you have a system like that, you can be stuck with it for years.

Honest mistakes can occur and there can be unexpected snags on any job, but if that happens reputable suppliers will work to put it right. Sadly, it’s a fact of life that not all traders have that attitude. Either they don’t fully understand how the kit they are using works, they don’t know or care about its limitations, or they just want to cut corners.

But sometimes positives come out of this. In Bristol, for example we were recently brought in to support our integration partner KIS Fire & Security upgrading a major city centre

surveillance system where the previous installer from some years back had gone out of business – camera quality was poor, and they system was becoming unusable. Underground equipment and cabling had been badly installed, with ducting that was collapsing and kept flooding. KIS worked methodically over several months and put everything right. Each time we are involved in an upgrade project or system migration like this, it’s nice to see how pleasantly surprised the customer is.

So, for our industry the solution to my pet hate is to keep communicating with customers and getting the TCO message out there – we can make a positive difference.

In prioritising transparency, efficiency, and technological advancements, we can overcome the challenges associated with access codes in security takeovers and deliver smoother, more reliable security solutions for our clients, new and existing.

Let’s work together to educate end users and create a future where security transitions are seamless and stress-free for all involved.

CARL MEASON –FENIX MONITORING

My pet hate is seeing those who decide to make money at the detriment to others or the industry they profess to care about, “talking the talk and not walking the walk”.

I guess this is the same in every industry and don’t get me wrong, I am not noting the taking of decisions that are in the best interests of their businesses - these sometimes may upset others - I am calling out the hypocrisy of making decisions that work against industry standards and their professed integrities.

Of course, we all win and lose but let’s not kid ourselves, if you’re going to “talk it, walk it.”

APPLICATIONS

COUNCIL USES CAMERAS TO HELP KEEP ROAD USERS SAFE

BRANDYS NAD Labem-Stará Boleslav in Czechia is a pair of towns spread over both banks of the Elbe River in the Prague-East District. The City Council is passionate about improving the quality of life of its citizens, and safety is a big part of that.

In 2006, construction began on the municipal camera surveillance system (MKDS). There are multiple camera points across the city, including Komenského Square, the bus station, the town hall, and the Garden ice rinks. As part of the wider public safety agenda, the City Council wanted to install ANPR cameras to better understand the flow of vehicles entering and exiting specific areas of the city to inform traffic management. This data can also be used in spatial planning.

With its AI-powered Road AI and RoadWatch functions, the city turned to Hanwha Vision to provide ten PNOA9081RLP and ten XNO-6123R/RW cameras, alongside an SSM recording server, decoders, the TID-600 intercom and more. It was a new installation that needed to provide control room staff and frontline police officers with footage of vehicle makes, models, colours and licence plates. The Police of the Czech Republic and crisis management authorities also have access to the system as part of their close cooperation with the city.

The PNO-A9081RLP offers Brandýs nad Labem-Stará Boleslav an all-in-one solution featuring ANPR, Make/Model/ Colour Recognition (MMCR) and vehicle classification analytics – all pre-installed, ready to use and licensed. This made deploying the cameras easy so the city could get up and running quickly with its traffic surveillance. The cameras cover one lane of traffic at speeds up to 70km/h.

With eyewitness accounts quite often being inaccurate or incomplete, and particularly so with regards to vehicle licence number plates, the ability to search

for vehicles by make, model and colour is of great help to investigating teams when looking to find footage of a vehicle involved in an incident. Similarly, with criminals frequently swapping the licence number plates on vehicles in order to avoid ANPR identifying them as stolen, police can use the make, model and colour search criteria to cross-reference against reports of stolen vehicles.

Since the launch of the system, several stolen vehicles and criminals have been detected. Vehicles are also classified into seven vehicle types (car, SUV, van, LCV, truck, bus or motorcycle), allowing operators to provide quicker responses to traffic incidents or reports of dangerous driving. Moreover, operators can gain longterm insights into road and parking usage, with planners able to take any trends into account when considering widening roads or creating new bus and cycle lanes.

Meanwhile, the XNO-6123R/RW cameras come pre-installed with RoadWatch ANPR, which gives an all-in-one ANPR and direction detection solution. It can cover one lane of traffic travelling up to 90 km/h and 30m IR (infrared).

Eventually, the plan is to connect the outputs from the two camera models to police databases to further improve incident response times and aid investigations. Currently, the city police can see what’s happening on a video wall or with remote footage on their phones and tablets.

Since the traffic solutions were installed, the city police have used the footage for forensic investigations into crimes committed. The CCTV system is also a visible deterrent for dangerous drivers and other traffic violations.

SINCE THE TRAFFIC SOLUTIONS WERE INSTALLED, THE CITY POLICE HAVE USED THE FOOTAGE FOR FORENSIC INVESTIGATIONS INTO CRIMES COMMITTED

ENHANCING

PUBLIC SAFETY AT BATTERSEA POWER STATION

HEALD HAS installed and secured a number of spaces within the bustling area of Battersea Power Station, Central London. Over recent years, the area has become home to a community of homes, shops, bars, restaurants, cafes, offices and over 19 acres of public space.

As vehicle-borne incidents remain a potential threat to bustling highfootfall public locations, the decision to implement adequate levels of public safety in the central space was chosen due to the area being a potential security target.

The customer had specific requirements regarding foundation depth and the challenge of fitting on a gradient. Heald provided one HT3 Electro-Mechanical Matador 4 and two Fixed Matador 2’s to secure the public spaces.

Debbie Heald MBE, managing director and co-owner at Heald, comments:

“As more areas in Central London develop into busy high footfall spaces, it’s important to consider how a change in public environment and an increase in footfall will pose potential safety risks.

“Not only is Battersea Power Station an iconic location in London, but soon, it will be one of London’s largest office, retail, leisure and cultural quarters. With a 42-acre site, and a 24/7 community hosting over 250 shops, considering the potential security implications this may attract is essential.”

CHALLENGING ENVIRONMENT FOR THEATRE ON THE CORNISH CLIFFS

THE MINACK Theatre, perched atop Cornish cliffs, is a challenging and dramatic environment for facilities teams to handle in terms of security and access control. A suited masterkey system based on the ABUS Zolit cylinder has made life simpler and improved security for the Minack team who now have a single masterkey to cover the whole site from outbuildings and concession stalls to the main public and staff entrances.

The Minack Theatre is an open-air theatre, balanced on the cliffs high above the Atlantic Ocean in Porthcurno in Cornwall. The site itself covers not just the stage and seating areas but a number of cafes, food and souvenir concessions,

storage and staff buildings meaning that maintaining security and access control proved to be a headache for the facilities team who were carrying multiple keys from legacy lock installations over the years.

Jeb Supplies installed a single masterkeyed system across the whole site including padlocks for gates and outbuildings as well as the main customer-facing areas. Zolit 1000 is a secure and versatile cylinder bespoke cylinder system that offers a perfect all-in-one solution for large master key projects like Minack Theatre.

The ABUS masterkey system installed by Jeb Supplies includes Submariner 83WPIB/53 Padlocks

which feature features a ball-bearing locking mechanism, providing a marked advantage over traditional spring-loaded systems in terms of weather resilience.

PHARMACY USES DIGITAL PINS TO REPLACE KEYS

HANDING OUT out and tracking keys can be laborious and time-consuming because mechanical locking requires keyholder(s) to be present, staff absences or vacations cause a problem — including unnecessary waiting around for an important door to be opened. A simple, familiar solution is offered when businesses make a simple switch to digital PIN locking.

“We had a door with a classic lock and key,” explains Tom Smeets, owner of family-run Smeets Pharmacy in Lint, near Antwerp. “But seven of us were working here, it was really complicated.”

Tom sought a digital approach to access that was an efficient replacement for mechanical lock-and-key security. The aim was to provide his pharmacy staff

with more convenient door security. The solution had to be easy to operate as a small business like Smeets Pharmacy does not employ a security manager or access control specialist.

To replace the existing lock, Tom Smeets selected Assa Abloy’s Code Handle Door Lock. This device looks and works just like any other door handle but incorporates digital PIN security inside. Doors equipped with Code Handle unlock with up to nine different 4- to 6-digit PINs; all staff have their own. Anyone’s PIN can be cancelled or changed anytime.

The device fits onto an existing standard locking cylinder and is fixed in place with two screws. There’s no wiring and no software. Power comes from long-lasting standard batteries. For

users, a Code Handle is convenient as they just push the buttons to enter their PIN and work the handle as normal. It’s all familiar, but with no need for anyone to carry keys, keycards or any other credential.

It doesn’t matter if a keyholder is on leave, sick or just late. Everyone gets in as soon as they need by inputting their personalised PIN.

ANALYTICS AND MONITORING AID YVES ROCHER WITH EXPANSION

IDIS HAS partnered with French cosmetic and beauty brand Yves Rocher to help them expand their network of stores in shopping malls, tourist hotspots, and prime retail locations.

The company needed a video solution to reduce shrinkage, improve customer service, drive sales, and improve staff performance.

This was challenging though, because an array of existing analogue and IP cameras was in place, as well as an inflexible VMS. Cameras were obtrusive and did not provide comprehensive coverage in HD quality.

The system had no analytics functionality, so a labour-intensive people counting solution was being used which was driving up operating costs. IDIS,

together with Secom Türkiye, replaced the existing mix-and-match system with an NDAA-compliant 5MP IR fisheye camera (DC-Y6516WRX-A), managed and controlled via cost-free IDIS Center in the stores, and IDIS Solution Suite (ISS) Expert VMS at Yves Rocher’s head office. Footage is recorded locally on a 4-channel IDIS DR2504P NDAA-compliant NVR. The singlecamera solution simplifies and streamlines system operation for retail staff and ensures HD coverage of the whole store, without blind spots.

Each store is equipped with a compact IDIS AI Box for Retail (DV-1304), to deliver a range of analytics functions including people counting, queue monitoring, heat mapping and occupancy monitoring. People counting data from all the stores

is transmitted to the ISS server, then collected in Yves Rocher’s SQL server for sharing with the NEBiM retail ERP solution. This enables Yves Rocher to analyse sales turnover and visitor numbers, comparing sales campaign periods against regular periods, allowing an accurate evaluation of marketing.

SECURITY TRENDS UNCOVERED

HID recently announced its 2024 State of the Security Industry Report, which gathered responses from 2,600 partners, end users, and security and IT personnel worldwide, across a range of job titles and organisation sizes representing over eleven industries

THE 2024 State of Security Report delves into the underlying concerns driving upcoming innovations and the technologies that underpin them, helping security leaders to be proactive in adapting to evolving challenges. Conducted in the autumn of 2023, this year’s survey reveals six themes, as follows:

MOBILE IDENTITY

Given the widespread use of mobile devices, momentum continues to build around their use in support of identity. Within the next five years, surveyed end users state that nearly 80% of organisations will deploy mobile IDs. Industry partners are even more optimistic in their outlook, stating that 94% of their customers will have deployed mobile IDs.

MULTI-FACTOR AUTHENTICATION

More than 83% of end users respondents said their organisation currently uses Multi-Factor Authentication (MFA), mainly due to the vulnerabilities of passwords. For many, this represents the first step on the longer journey toward Zero Trust, an approach to security that

calls for organisations to maintain strict access controls and to never trust, always verify anyone – internal or external – by default. Zero Trust has been implemented in 16% of organisations with over 100,000 employees and 14% in those with up to 10,000 employees, says the survey.

With MFA being widespread, the eventual end of passwords is imminent. The creation of new standards such as FIDO (Fast Identity Online), will pave the path to new and more secure authentication options that will be part of a more robust Zero Trust architecture.

SUSTAINABILITY

Among the survey respondents, sustainability continues to rank high as a business priority, with both end users and partners rating its importance at a “4” on a 1-to-5 scale. Additionally, 74% of end users indicate the importance of sustainability has grown over the past year, and 80% of partners reported the trend growing in importance among their customers.

A shift to cloud-based solutions and increased use of mobile are two clear strategies to reach sustainability goals.

“IN THIS YEAR’S SURVEY, 39% OF INSTALLERS SAID THEIR CUSTOMERS ARE USING FINGERPRINT OR PALM PRINT, AND 30% SAID THEY’RE USING FACIAL RECOGNITION”

BIOMETRICS

In this year’s survey, 39% of installers and integrators said their customers are using fingerprint or palm print, and 30% said they’re using facial recognition. The momentum continues to build as 8% plan to test or implement some form of biometrics in the next year and 12% plan to do so in the next three to five years.

THE CLOUD

Nearly half of end users are moving to cloud-based identity management, with 24% already using it and another 24% in the process of implementing such systems. Industry partners say their customers face several hurdles here, including existing reliance on legacy/onprem equipment (28%), lack of budget (24%), and cloud-based identities simply not being a business priority (21%).

AI AND ANALYTICS

Many security professionals see AI’s analytic capabilities as the low-hanging fruit to enhance identity management. Rather than looking to AI to inform the entirety of the security system, it’s possible to leverage data analytics as a way to operationalise AI in support of immediate outcomes. 35% of end users reported they’ll be testing/implementing AI capability in the next three to five years, with 15% using AI-enabled biometrics.

40°C (- 40°F) 550°C (1,022°F)

Turn maintenance customers into opportunities!”

Mike Isherwood MD System Q Ltd

System Q, established in 1994, boasts over 30 years of experience in developing, manufacturing and distributing CCTV, including cameras, recorders, IT and networking, access control products, and accessories. As a trade-only supplier, we prioritise quality, affordability, and exceptional customer support. Our diverse range of products is designed to meet all your installation needs, from high-level CCTV systems to simple and efficient networking solutions.

Moreover, we offer problem-solving products no one else in the industry does, tailored to address specific challenges, providing practical and inventive solutions. Innovation is at our core, as we invest heavily in in-house software development to provide unique and forward-thinking solutions. With customer satisfaction as our focus, we offer flexible ordering and returns options. As a UK-owned industry leader, we are committed to providing exceptional customer support and products for the future.

CO-AX plus IP !

Two technologies. One device.

Transitioning your customer from a coaxial network to an IP system may appear daunting, particularly when considering potential expenses and efforts associated with rewiring. However, System Q is here to transform this task into a promising opportunity.

Our analogue-to-IP transition solutions set us apart within the surveillance industry. Products like the IP Mules and the Zip Hybrid DVR (XVR) are specifically designed to streamline the process of migrating from coaxial to IP systems, making it as smooth and hassle-free as possible. These professional tools are engineered to simplify the shift and make it a breeze.

Over the past thirty years, System Q has established itself as an agile and visionary force in the CCTV market. Our distinctive approach, which combines in-house software and firmware development with bespoke solutions tailored to unique CCTV market needs, has enabled us to maintain our status as an industry leader.

Our Zip XVR recorder bridges the gap between analogue and IP, by combining the best of DVR and NVR technologies into one powerful device. With the capacity to add

up to 8 IP cameras per recorder (or more), you can effortlessly upgrade your system without a complete infrastructure revamp. It avoids thus the typical rip-and-replace scenario, resulting in significant time and cost savings.

Beyond its primary function, our Zip XVR boasts a range of features* that set it apart from the competition. From Audio Over Co-ax and Talk Back to Multiple Audio & Alarm inputs and Instant Detective Search. It also includes AI iSENSE features like Face Detection and Recognition, Vehicle Detection, Cross Counting, Crowd Density, and more.

Featuring Google and Alexa Integration, YouTube live streaming, crystal-clear 4K video, and secure cloud storage capabilities, our XVR recorders delivers a dependable and professional surveillance experience.

The XVR’s impressive features were recently put to the test in a sports facility, where it enabled live-streaming of exercise classes to a broader audience on YouTube. Viewers were treated to high-quality images, real-time video transmission, and an outstanding live event experience, thanks to the seamless integration of advanced IP camera capabilities provided by System Q’s powerful Zip XVR.

See

LITE | SMART | PRO of Hybrid DVRs here:

Introducing the XVR a revolutionary blend of DVR & NVR in a single Hybrid recorder

Designed with an all-metal body, the Zip XVR is both durable and sleek. Its intuitive interface provides easy access to various settings, just a few clicks away. If the system requires additional storage, simply connect a Zipstor eSATA Hard Drive Expander to the Zip XVR for up to 40TB of extra space. Enjoy peace of mind with our UK managed DDNS and UK based support, ensuring hassle-free system maintenance.

Modernise your analogue system with System Q’s Zip Hybrid DVR (XVR) and unlock a wealth of advanced IP camera features while maximizing the lifespan of your current coaxial infrastructure.

It’s not just an upgrade – it’s a game-changer for your security needs!

*It’s important to note that the specific features mentioned, such as Google and Alexa Integration, YouTube live streaming, and others may vary depending on the model of the Zip XVR selected. Be sure to explore the different options available to find the perfect fit for your surveillance requirements.

iSENSE AI*

PRODUCT FOCUS

Access control is an essential element of the security installation. Here we highlight some of the latest video entry technologies to hit the market. All technical specifications listed are provided by manufacturers.

Paxton – Entry

ENTRY IS a door entry system that works standalone or alongside Paxton’s Net2 access control or Paxton10.

The Entry touch panel is a premium external panel comprising a 7-inch colour touch screen with personalisation options, the touch panel has a lineout for use with T-Loop antenna for users with hearing aids and advanced sound processing, for high traffic areas making it

suitable for more sites than ever before. When used with the Entry Premium monitor the touch panel supports two-way video calling and the facility to leave video voicemails.

All Entry panels are IPX5 rated, making them suitable for external use in all weather conditions.

Entry components interconnect using Cat5 or standard RJ45 terminated patch cables. paxton-access.com

Hikvision – Two-wire HD video intercom

THE HIKVISION Two-Wire HD Video Intercom systems include both indoor and outdoor video intercom stations powered by a distributor that only needs two wires – one for power and one for audio/video transmission. This setup makes things simple when upgrading an old intercom system. With fewer wires required, installers can reuse the existing ones from the previous hardware meaning that the Two-wire Video Intercom System is an ideal solution for apartment intercom retrofitting to cater to the growing needs of residents for security and convenience.

To set up the system, installers simply need to power it on. Basic configurations can easily be done using the DEC knobs on the device,

DNAKE – S215

THE DNAKE S215 enables users to make a video call with the apartment entrance door, and open the door remotely from an indoor monitor or the mobile app. It also integrates with SIP devices and lift control systems. Features include an induction loop for hearing impaired, Braille dot for visually impaired, three output relays for door locks, a tamper alarm and support for IC (13.56MHz) and ID (125kHz) card and PIN code. dnake-global.com

while all the following advanced configurations can be completed using a mobile phone with AP mode on. Mobile control allows users to talk to visitors, receive calls, check live video feeds and unlock doors remotely from anywhere, at any time. Meanwhile for the installer, device connection status can be easily checked using mobile web or the floor shunt, locating problems within a few seconds. hikvision.com/uk/

Fermax –

DUOX PLUS is a digital smart system in non-polarized two-wire technology for intercom and video intercom. Skyline DUOX plus video kits only require two nonpolarized wires for installation,

which simplifies the installation of systems with up to twelve apartments. The kits for buildings with four to twelve homes include all the necessary material for a complete video door entry system installation (except monitors and connectors). fermax.com

Videx – 4000 series kits

THE 4000 series video entry panels include DDA compliant reassurance tones and call progress LEDs for call in progress, system busy, speak and door open. The design allows for the addition of up to a total of four door entry panels (with additional 506N relays) with up to four video handsets per call button. The system also benefits from

intercommunication calls between the videophones within the same apartment or between videophones in different apartments. The video kits are available with the choice of a 6200 series videophone with handset or a 6300 series, 6400 series or 6700 series hands free monitor. Features of both videophone and hands-free monitors include an adjustable three level call tone, camera recall (selectable), timed privacy facility with LED indication. videxuk.com

Akuvox –IP video intercom kit

THE KIT includes a Wi-Fi video door phone with motion detection, a touchscreen monitor, and an intercom app. The E12W compact SIP video door phone allows real-time two-

way talk, live camera viewing plus motion detection and cardless access via Bluetooth, mobile app and NFC in addition to traditional RFID cards. The C313W indoor monitor has a 7” touchscreen with 800x480 resolution and eight channel inputs, one built-in relay plus Wi-Fi connectivity. akuvox.com

ULTRA IS a modular entrance panel, available with 2-wire and IP technology. It features a 5-inch color touch screen with a user-friendly scrolling interface reminiscent of that of smartphones.

Ultra offers customisation options, such as the

addition of a company logo alongside a name and the application of a welcome screen. In the touchscreen version, a simple swipe can be used to move from the digital directory to the number keypad in order to enter a personal code, and

the unit is also equipped with an RFID proximity reader to open doors without the use of keys. Ultra is also available in a Digital Directory version with 3.5 ” colour display and backlit mechanical buttons. comelitgroup.com

Intratone –PB-01

WHETHER A property has 10, 100 or 1,000 apartments, the wireless PB-01 intercom is simple to both set up and use. For tenants, the PB-01 intercom is DDAcompliant and easy to use, empowering users to control their own property access from their mobile phone. With individual call buttons and name displays, the PB-01 intercom is intuitive, with a sleek design. Housing professionals can keep an eye on properties remotely and in real-time, receiving automatic alerts to highlight any fraudulent key fob activity. Housing professionals can also edit and delete tenant details quickly and easily, either onsite or on-the-go, without the need for site visits. intratone.uk.com

Commend – WS 311V DA

THE WS 311V DA from Commend is a vandal resistant, multi-functional station with an illuminated call button, built-in video camera with illumination, four pictograms and builtin induction loop module for barrier-free buildings

and living space. The unit conforms to requirements for people with visual and hearing impairments and Accessibility Regulations in accordance with the Equal Opportunities for the Disabled Principle. commend.com/en-gb/

THE LATEST IP answering unit from 2N, the 2N Clip, is designed to meet the growing demand for IP technology in mid-range residential projects. The 4” video device runs on the same operating system as 2N’s premium IP products

CAME – XVP 2N – Clip

XVP IS a touch screen video door entry panel with a 7” display, ideal for large contexts with IP360 systems. The 1.3 Mpx camera has a wide view angle, 130° horizontal and 95° vertical, with a circular LED system that provides illumination of the person and acts as a courtesy light. The antireflective glass screen is equipped with optical bonding technology for best viewing in all light conditions and increased scratch and impact resistance. The entire surface is coated with 5 mm thick tempered glass that provides an IK08 protection rating against shocks and damage. The graphics on the display can be customised with logos, images or text both in terms of the list of interiors and the

and offers many of the same audio and video advantages. It also offers cybersecurity and sustainability benefits and, according to 2N, takes only three minutes to install – and it can be managed and configured remotely via the My2N Management platform. 2n.cz/en_GB/

appearance of the home page and screensaver. came.com/uk/

ACCESS CONTROL

INNER RANGE

Units 10-11, Theale Lakes Business Park, Moulden Way, Sulhampstead, Reading, Berkshire RG7 4GB United Kingdom

Tel: +44 845 470 5000 ireurope@innerrange.co.uk www.innerrange.co.uk

ACCESS CONTROL

HID

3 Cae Gwyrold Green Meadow Springs

CARDIFF CF157AB United Kingdom

Tel No: +44 29 2052 8500 emeamarketing@hidglobal.com www.hidglobal.com

PSI MAGAZINE DIRECTORY

TO ADVERTISE HERE

CONTACT: Tracey Cole 020 8295 8306 tcole@westernbusiness.media

ACCESS CONTROL

RBH SECURITY GROUP LTD

F3 Enterprise way, Vale Business Park, Evesham, Worcs WR11 1GS

Tel 01386 425810 Sales.uk@rbh-access.com wwww.rbh-access.com

ACCESS CONTROL

GROSVENOR TECHNOLOGY

Unit S, The Fulcrum Centre Vantage Way, Mannings Heath Poole, Dorset BH12 4NU

Tel No: +44 (0)1202 621 700 info@grosvenortechnology.com www.grosvenortechnology.com

DRIVING INNOVATION TO AN AIOT FUTURE DAHUA TECHNOLOGY UK & IRELAND Quantum, 60 Norden Road, Maidenhead, SL6 4AY

Tel: +44(0)1628 882210 sales.uk@dahuatech.com www.dahuasecurity.com/uk

WIRELESS DISABLED PERSON ASSISTANCE ALARM

Fully compliant system. Simple to install, simple to use.

•Operates on ISM Bands

•Low battery warning

•Up to 200m range in free space

•Mains & Battery kits available

•All required batteries supplied

•Up to 50m range internally

UK Manufacturers of high quality, unique, control and security systems supplied worldwide

Tel: +44 (0)1744 886600•sales@hoyles.com•www.hoyles.com

CCTV HANWHA

Heriot House, Heriot Road, Chertsey, Surrey KT16 9DT United Kingdom

Tel: +44 1932 578100 htesecurity@hanwha.com www.hanwha-security.eu

CCTV HIKVISION

4 The Square, Stockley Park, Uxbridge UB11 1ET United Kingdom

Tel: +44(0)1628 902 140 info.uk@hikvision.com www.hikvision.com

ONE SOLUTION. ONE COMPANY IDIS GLOBAL

1000 Great West Road, Brentford, Middlesex TW8 9HH

Tel: +44(0)203 657 5678 Email: uksales@idisglobal.com wwww.idisglobal.com

RISCO GROUP UK LTD Unit 2, Blueberry Business Park, Kingsway, Rochdale OL16 5DB United Kingdom

Tel: +44 161 6555500 sales@riscogroup.co.uk www.riscogroup.com

QUALITY, RELIABILITY, VISION

SERAGE UK LTD

SERAGE, an NDAA-compliant British CCTV equipment brand, established over a decade ago, is trusted for its dedication to quality, reliability, innovation and unwavering support to CCTV installers. Our commitment to excellence is evident in rigorous testing, cutting-edge technology, and innovative solutions.

Recognizing installers as the industry backbone, SERAGE provides extensive marketing, technical, and training support. Committed to community-building, we foster collaboration through online forums and workshops.

35-37 Whitton Dene, Hounslow TW3 2JN

Tel: 020 3963 0100

sales@serage.co.uk www.serage.co.uk

EASY & SMART INTERCOM SOLUTIONS

DNAKE (XIAMEN) INTELLIGENT

TECHNOLOGY CO., LTD.

DNAKE is a leading provider of intercom and home automation solutions, specializes in designing and manufacturing innovative and high-quality intercom and smart home products. From its founding in 2005, DNAKE grew from a small business into a large, globally recognized player providing a wide range of intercom and smart home products, including IP-based intercoms, cloud platform, 2-wire intercoms, wireless doorbells, home control panel, smart sensors, and more. Its global footprint has expanded to over 90 countries and regions, with products being utilized across various sectors to enhance security and convenience in everyday life.

No.8, Haijing North 2nd Rd., Xiamen, Fujian Province, China

Tel: +86 592-5705812 sales01@dnake.com www.dnake-global.com

FOLLOW PSI MAGAZINE

AWARD-WINNING, LEADING GLOBAL WHOLESALE DISTRIBUTOR OF SECURITY & LOW VOLTAGE PRODUCTS

ADI GLOBAL DISTRIBUTION

Tel: 0161 767 2990 Fax: 0161 767 2999 sales.uk@adiglobal.com

DISTRIBUTION

DYNAMIC CCTV

9b / 9c Bowes Road, Riverside Park, Middlesbrough TS2 1LU United Kingdom

Tel: +441642 220166 sales@dynamic-cctv.com www.dynamic-cctv.com

TO ADVERTISE HERE CONTACT: Tracey Cole 020 8295 8306 tcole@westernbusiness.media

WORLD-LEADING MANUFACTURER OF ELECTRONIC SECURITY EQUIPMENT PYRONIX LTD

Secure House, Braithwell Way, Hellaby, Rotherham, South Yorkshire S66 8QY

Tel: +44(0)1709 700 100 sales@pyronix.com www.pyronix.com

SECURITY YOU CAN TRUST TEXECOM INTRUDER

Bradwood Court, St Crispin Way, Haslingden, Lancs BB4 4PW

Tel: +44(0)1706 212524 sales@texe.com www.texe.com

PLACING THE BEST CANDIDATES IN FIRE & SECURITY

TECHNICAL RESOURCES LTD

We lead in specialist recruitment for the Fire & Security, Telecoms, and M&E sectors.

With over 20 years of trading, Technical Resources work with the best permanent and contract staff, helping our clients to deliver their services.

Whether it’s permanent, contract, or larger recruitment programs - we deliver the right candidates to our clients. To do this, we have a great team of hard-working recruiters who know that getting recruitment right the first time is key to the success of the businesses we serve and the professionals we find jobs for.

What makes us different? We reference check ALL our candidates. The projects you have need to be delivered. So, we will only send you candidates that we have previously used or successfully referenced. This saves you crucial time and ensures successful project delivery.

Concerned about compliance? Quality and compliance is in our DNA. Compliance checks are a key part of our weekly processes. And we don’t stop after placing the candidates with you. We run weekly checks on all contractor timesheets and will check in with you and your contractor too.

Rivermead House, Hamm Moor Lane, Addlestone, Surrey, KT15 2SF 01932 837 777 info@tecres.uk.com www.technicalresources.co.uk

SECURE CONNECTIVITY PROVIDERS

CSL GROUP

T: +44 (0)1895 474474 sales@csl-group.com www.csl-group.com

SECURITY MADE SIMPLE.

PAXTON ACCESS LTD

Paxton House, Home Farm Road, Brighton, BN1 9HU

With nearly 40 years of experience, we design and manufacture market-leading security solutions for a range of buildings. Around 30,000 buildings are secured globally by Paxton products, every year. We utilise the latest technology to provide powerful, yet easy-to-install and use security solutions. Our products are designed for a wide range of sectors including education, healthcare, retail, leisure, commercial, the public sector and more. All our products are manufactured in the UK and are backed by our 5-year guarantee and hassle-free returns policy.

Tel: 01273 811080 support@paxton.co.uk www.paxton-access.com